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Annual Maintenance Contract (AMC) Management Service (Labor-Only) in Burkina Faso Engineering Excellence & Technical Support

Annual Maintenance Contract (AMC) Management Service (Labor-Only) High-standard technical execution following OEM protocols and local regulatory frameworks.

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Expert Technician Deployment

Immediate dispatch of highly skilled and certified technicians across Burkina Faso for all your scheduled and emergency maintenance needs. Our labor-only service ensures you have the right expertise on-site when you need it, minimizing downtime and operational disruptions.

Proactive Maintenance Scheduling

We leverage advanced scheduling tools to proactively plan and execute preventative maintenance tasks, adhering to original equipment manufacturer (OEM) recommendations and local operational demands. This approach significantly reduces the likelihood of unexpected breakdowns and extends the lifespan of your assets.

Comprehensive Technical Reporting

Receive detailed, transparent reports after each service intervention. Our reports include work performed, parts inspected (though not supplied in labor-only), observations, and recommendations, providing you with full visibility and a clear understanding of your asset's health and maintenance history in Burkina Faso.

What Is Annual Maintenance Contract (Amc) Management Service (Labor-only) In Burkina Faso?

Annual Maintenance Contract (AMC) Management Service (Labor-Only) in Burkina Faso refers to a specialized service that oversees and facilitates the execution of labor-related maintenance activities under pre-defined annual contracts. This service focuses exclusively on the coordination, scheduling, supervision, and quality assurance of human resources deployed for the routine and preventive maintenance of assets, equipment, and infrastructure. It does not encompass the procurement or supply of spare parts, consumables, or materials, which are typically the responsibility of the client or a separate contractual agreement. The core function is to ensure that skilled technicians and maintenance personnel are efficiently allocated and effectively utilized to maintain operational integrity and longevity of assets according to contractual obligations.

Stakeholder/EntityNeed for AMC Management Service (Labor-Only)Typical Use Cases
Industrial Facilities (Manufacturing, Mining, Agro-processing)To ensure continuous operation of production machinery, processing equipment, and utility systems through expert labor management for preventive and corrective maintenance.Managing teams of electricians, mechanics, and specialized technicians for routine inspections, lubrication, calibration, and repair of heavy machinery and plant infrastructure.
Commercial Buildings (Office complexes, Shopping malls, Hotels)To maintain critical building systems (HVAC, electrical, plumbing, elevators) and common areas, ensuring occupant comfort, safety, and operational efficiency.Coordinating janitorial staff, HVAC technicians, plumbers, and electricians for regular upkeep and timely response to maintenance requests within large commercial properties.
Telecommunications Infrastructure ProvidersTo ensure the reliable operation and uptime of base stations, network equipment, and associated power systems through skilled field technicians.Deploying and managing field engineers for site inspections, equipment checks, battery maintenance, and minor repair work on telecom towers and shelters.
Government Agencies & Public UtilitiesTo maintain public infrastructure, such as water treatment plants, power distribution networks, and public transportation systems, ensuring service continuity.Organizing and supervising labor for the upkeep of water pumps, filtration systems, electrical substations, and street lighting networks.
Large-Scale Agricultural OperationsTo ensure the operational readiness and efficiency of farm machinery, irrigation systems, and storage facilities.Managing teams of mechanics and operators for the maintenance of tractors, harvesters, irrigation pumps, and silos.
IT & Data Center FacilitiesTo guarantee the uptime and performance of servers, cooling systems, power backup units (UPS), and network hardware through specialized IT technicians.Deploying IT support staff for routine checks, hardware replacements, and troubleshooting of data center infrastructure, focusing solely on the human resource aspect of maintenance.

Key Components of AMC Management Service (Labor-Only)

  • Labor Planning & Allocation: Strategic deployment of maintenance technicians based on skill sets, availability, and contractual service level agreements (SLAs).
  • Scheduling & Coordination: Development and management of maintenance schedules, ensuring minimal disruption to operations and adherence to preventive maintenance programs.
  • On-site Supervision & Quality Assurance: Direct oversight of labor activities to ensure work is performed to specified standards, safety protocols, and best practices.
  • Performance Monitoring & Reporting: Tracking technician productivity, task completion rates, and adherence to planned maintenance activities. Generation of detailed reports on labor utilization and service delivery.
  • Troubleshooting & Issue Resolution (Labor-related): Facilitating the resolution of issues arising from labor deployment, skill gaps, or communication breakdowns.
  • Contractual Compliance (Labor Aspect): Ensuring that the labor provided by subcontractors or internal teams meets the specific terms and conditions of the AMC regarding hours, qualifications, and scope of work.
  • Risk Management (Labor): Identifying and mitigating risks associated with labor deployment, such as skill shortages, safety incidents, or contractor non-compliance.

Who Needs Annual Maintenance Contract (Amc) Management Service (Labor-only) In Burkina Faso?

In Burkina Faso, businesses and organizations that rely on the consistent and efficient operation of their equipment and infrastructure can significantly benefit from labor-only Annual Maintenance Contract (AMC) management services. These services are particularly valuable for entities that may have in-house technical staff or prefer to source spare parts independently but require expert oversight, scheduling, and quality assurance for their maintenance activities. The primary goal is to ensure proactive and reactive maintenance is performed effectively to minimize downtime, extend asset lifespan, and optimize operational performance.

Customer SegmentRelevant DepartmentsKey Needs Addressed
Industrial & ManufacturingProduction, Engineering, Maintenance, OperationsMinimizing downtime, ensuring equipment reliability, extending asset life, safety compliance.
TelecommunicationsNetwork Operations, Field Services, Technical Support, Infrastructure ManagementMaximizing network uptime, ensuring service quality, efficient technician deployment, proactive fault detection.
Energy & UtilitiesOperations, Engineering, Maintenance, Asset Management, ComplianceEnsuring continuous service delivery, preventing outages, maintaining critical infrastructure, regulatory adherence.
MiningOperations, Maintenance, Fleet Management, Health & SafetyMaximizing operational efficiency, ensuring equipment availability, reducing repair costs, improving site safety.
Commercial Real EstateProperty Management, Facilities Management, Engineering, OperationsEnhancing tenant satisfaction, reducing operational disruptions, maintaining building systems integrity, energy efficiency.
Government & Public InstitutionsFacilities Management, Procurement, Operations, Infrastructure DepartmentsEnsuring public service continuity, efficient resource allocation, asset longevity, public safety.
AgricultureOperations, Farm Management, Technical ServicesMaximizing harvest efficiency, ensuring equipment readiness for peak seasons, reducing crop loss due to equipment failure.
Logistics & WarehousingOperations, Warehouse Management, Maintenance, Supply ChainOptimizing warehouse throughput, minimizing delays, ensuring safe material handling, maximizing operational efficiency.

Target Customers and Departments for Labor-Only AMC Management Services in Burkina Faso:

  • {"title":"Large Industrial and Manufacturing Plants","description":"These facilities house complex machinery and production lines where any breakdown can lead to substantial financial losses. They often have internal maintenance teams but need professional management to coordinate scheduled preventative maintenance, emergency repairs, and ensure compliance with service level agreements (SLAs)."}
  • {"title":"Telecommunications Companies","description":"With extensive networks of base stations, data centers, and transmission equipment, telcos require constant vigilance. AMC management services can ensure that field technicians are deployed efficiently for routine checks, software updates, and urgent repairs to maintain network uptime and customer satisfaction."}
  • {"title":"Energy and Utilities Providers (Power Generation, Water Treatment)","description":"Reliable power and water supply are critical. These organizations operate heavy-duty equipment that demands rigorous and scheduled maintenance. Labor-only AMC management can optimize the scheduling of specialized technical teams for generator maintenance, pump servicing, and infrastructure inspections."}
  • {"title":"Mining Operations","description":"Mining sites are remote and utilize heavy, specialized equipment. Ensuring this machinery is consistently maintained is paramount for safety and productivity. Labor-only AMC management can coordinate the deployment of skilled technicians for complex equipment servicing, often in challenging environments."}
  • {"title":"Large Commercial Real Estate Developers and Property Managers","description":"Buildings with sophisticated HVAC systems, elevators, security, and fire suppression systems need continuous upkeep. Management services can ensure that all critical building systems are regularly inspected and maintained by qualified personnel, preventing disruptions for tenants."}
  • {"title":"Government Agencies and Public Institutions","description":"Institutions managing essential public services, such as transportation hubs (airports, train stations), public hospitals, and administrative buildings, rely on the uninterrupted operation of their facilities. Labor-only AMC management can help coordinate maintenance for critical infrastructure and equipment."}
  • {"title":"Agricultural Cooperatives and Large Farms","description":"Farms increasingly rely on mechanized equipment for planting, harvesting, and processing. Efficient maintenance of tractors, combines, irrigation systems, and processing machinery is vital for seasonal operations. Labor-only AMC management can ensure these assets are serviced at the right times."}
  • {"title":"Logistics and Warehousing Companies","description":"Companies operating large warehouses with automated systems, conveyor belts, forklifts, and other material handling equipment require consistent maintenance to ensure smooth operations and timely deliveries. Labor-only AMC management can coordinate these specialized technical services."}

Annual Maintenance Contract (Amc) Management Service (Labor-only) Process In Burkina Faso

This document outlines the workflow for managing Annual Maintenance Contract (AMC) services (labor-only) in Burkina Faso, from initial customer inquiry through the successful execution of contracted services. The process is designed for clarity, efficiency, and to ensure clear communication between the service provider and the client.

StageDescriptionKey ActivitiesResponsible PartyDeliverables/Outcomes
Inquiry and Initial ContactThe customer expresses interest in an AMC service for their equipment or facilities.Receive and log inquiry, understand basic needs, provide initial information about services.Customer (Inquirer), Service Provider (Sales/Customer Service)Acknowledged inquiry, understanding of basic client needs.
Needs Assessment and Proposal DevelopmentA detailed understanding of the client's specific maintenance requirements is gathered.On-site or remote assessment of equipment/facilities, documentation of scope of work, identification of required skills and tools.Service Provider (Technical Team, Sales)Detailed needs assessment report, customized AMC proposal outlining scope, frequency, and labor costs.
Contract Negotiation and AgreementThe terms and conditions of the AMC are finalized and formally agreed upon by both parties.Review and negotiation of proposal, definition of service level agreements (SLAs), payment terms, and contract duration. Signature of the AMC contract.Customer, Service ProviderSigned Annual Maintenance Contract (AMC).
Service Planning and SchedulingThe maintenance schedule is developed based on the contract and client availability.Creation of a detailed maintenance schedule, coordination with the client for suitable service dates and times, allocation of technicians.Service Provider (Operations/Scheduling Team)Agreed-upon maintenance schedule, confirmed technician availability.
Technician Dispatch and ExecutionThe contracted maintenance services are performed by qualified technicians.Technician arrives at client site, performs scheduled maintenance tasks, adheres to safety protocols, documents work performed.Service Provider (Technician, Supervisor)Completed maintenance tasks as per the AMC scope, documented work reports.
Service Completion and VerificationThe performed maintenance is confirmed and accepted by the client.Technician presents work report to client, client verifies completion of tasks, client signs off on the service report.Service Provider (Technician), CustomerSigned service completion report, client confirmation of satisfactory service delivery.
Invoicing and PaymentThe service rendered is billed to the client, and payment is processed.Generation of an invoice based on the AMC contract and completed service. Client processes payment according to agreed terms.Service Provider (Finance/Billing), CustomerPaid invoice, financial reconciliation.
Feedback and Performance ReviewGathering client feedback to improve service quality and identify areas for future enhancement.Soliciting feedback from the client on the service experience, internal review of service performance, potential for contract renewal discussions.Service Provider (Customer Service, Management), CustomerClient feedback, performance metrics, potential for improved service and client retention.

Key Stages of AMC Management Service (Labor-Only) Workflow

  • Inquiry and Initial Contact
  • Needs Assessment and Proposal Development
  • Contract Negotiation and Agreement
  • Service Planning and Scheduling
  • Technician Dispatch and Execution
  • Service Completion and Verification
  • Invoicing and Payment
  • Feedback and Performance Review

Annual Maintenance Contract (Amc) Management Service (Labor-only) Cost In Burkina Faso

Managing Annual Maintenance Contracts (AMCs) for labor-only services in Burkina Faso involves a range of costs influenced by several factors. These contracts typically cover skilled and unskilled labor for routine maintenance, repairs, and preventative servicing of equipment, machinery, buildings, or IT systems. The pricing is highly dependent on the complexity of the services, the duration of the contract, the level of expertise required, and the geographic location within Burkina Faso. Labor costs are a significant component, and these vary based on prevailing wages, the availability of qualified personnel, and any specialized certifications or experience required. Furthermore, the scope of work, including the frequency of visits, emergency response availability, and the number of technicians assigned, will directly impact the overall cost. Travel and transportation costs to and from the client's site, especially in more remote areas, also contribute to the pricing. Companies offering these services will also factor in their operational overhead, insurance, and profit margins. It's crucial for businesses to clearly define the scope of services and obtain detailed quotations to ensure accurate cost estimations.

Service Type/ComplexityEstimated Monthly Cost Range (XOF)Notes
Basic Janitorial/Unskilled Labor (e.g., building cleaning, groundskeeping)50,000 - 150,000Covers routine cleaning and general upkeep. May be for a single individual.
General Building Maintenance (e.g., minor repairs, painting, plumbing fixes)100,000 - 300,000Involves skilled tradespeople for a defined set of tasks. Could be for a small team.
Routine IT Support/Helpdesk (Labor-Only)150,000 - 400,000For basic troubleshooting, user support, and minor software/hardware fixes. Based on a few hours of remote or on-site support per week.
Specialized Equipment Maintenance (e.g., industrial machinery, complex IT infrastructure)300,000 - 1,000,000+Requires highly skilled technicians, specialized tools, and potentially travel. Cost can escalate significantly with critical infrastructure.
Comprehensive Facility Management (Labor-Only, covering multiple trades)500,000 - 2,000,000+A more holistic approach involving a dedicated team for various maintenance needs across a facility.

Key Pricing Factors for Labor-Only AMC in Burkina Faso

  • Scope of Services: The breadth and depth of maintenance tasks covered.
  • Contract Duration: Longer contracts might offer slightly reduced per-unit costs.
  • Skill Level of Technicians: Specialized skills command higher rates.
  • Number of Technicians: More personnel means higher labor costs.
  • Frequency of Maintenance: Regular preventative maintenance vs. ad-hoc repairs.
  • Emergency Response Availability: On-call services usually incur a premium.
  • Geographic Location: Accessibility and travel costs to the client's site.
  • Equipment Complexity: Maintenance of intricate or specialized equipment is more expensive.
  • Supplier Overhead and Profit Margin: Operational costs and desired profitability of the service provider.
  • Travel and Transportation Costs: Fuel, vehicle maintenance, and per diem for technicians.

Affordable Annual Maintenance Contract (Amc) Management Service (Labor-only) Options

Our Affordable Annual Maintenance Contract (AMC) Management Service focuses on providing efficient, labor-only support to optimize your operational uptime and minimize unexpected repair costs. This service is designed to offer flexibility and cost-effectiveness by allowing you to manage your own spare parts inventory while we handle the skilled labor for routine maintenance, emergency repairs, and technical support. We understand that controlling expenses is paramount, which is why we offer value bundles and implement strategic cost-saving measures to ensure you get the most out of your AMC investment.

Value Bundle NameIncluded ServicesTarget UserKey Cost-Saving BenefitEstimated Price Range (Illustrative)
Essential UptimeBi-annual preventive maintenance, unlimited remote support, 2 emergency on-site visits.Small to medium businesses with critical but less complex equipment.Reduces frequency of costly emergency repairs through regular checks.$X - $Y per year
Proactive PerformanceQuarterly preventive maintenance, priority remote support, 4 emergency on-site visits, basic diagnostic checks.Growing businesses with moderately complex machinery.Balances proactive upkeep with readily available emergency response.$Y - $Z per year
Comprehensive CareBi-monthly preventive maintenance, 24/7 remote support, 6 emergency on-site visits, detailed equipment health reports, firmware update assistance.Larger enterprises or businesses with high-value, mission-critical equipment.Maximizes operational efficiency and minimizes risk of major failures.$Z - $A per year
On-Demand TechnicianPay-per-incident labor for all maintenance and repair needs. No monthly fee for labor, only when service is required.Businesses with minimal or highly predictable maintenance needs, or those with strong internal technical capabilities.Eliminates fixed costs for labor, paying only for actual services rendered.Hourly Rate: $B per hour (plus potential travel fees)

Key Features & Benefits

  • Labor-Only Coverage: Focus on expert technical support without the burden of parts procurement or inventory management.
  • Proactive Maintenance: Scheduled inspections and servicing to prevent minor issues from becoming costly breakdowns.
  • Reactive Support: Rapid response for emergency repairs to minimize downtime.
  • Skilled Technicians: Access to experienced and certified professionals.
  • Cost Transparency: Clear pricing with no hidden charges.
  • Customizable Plans: Tailored service levels to meet your specific needs and budget.
  • Reduced Downtime: Expert intervention minimizes operational disruptions.
  • Extended Equipment Lifespan: Regular maintenance preserves the longevity of your assets.

Verified Providers In Burkina Faso

In Burkina Faso's evolving healthcare landscape, identifying truly Verified Providers is paramount for ensuring quality and trustworthy medical services. Franance Health stands out as a leading example of such verified entities, offering a robust framework of credentials that position them as the best choice for individuals seeking reliable healthcare.

Credential TypeVerification AspectBenefit to Patients
Accreditation & CertificationAdherence to national/international quality & safety standardsAssurance of high-quality, safe patient care
Professional QualificationsValidated degrees, licenses, and specializations of staffAccess to competent and expert medical professionals
Ethical ComplianceAdherence to patient rights, confidentiality, and transparencyTrustworthy and respectful healthcare experience
Technological InvestmentUse of modern medical equipment and infrastructureAccurate diagnosis and effective treatment options
Patient Satisfaction FocusActive feedback loops and service improvementHealthcare services that meet and exceed patient expectations

Franance Health Credentials and Why They Matter

  • {"title":"Rigorous Accreditation and Certification","description":"Franance Health adheres to stringent national and international accreditation standards. This means their facilities and practitioners undergo regular, independent audits to verify adherence to best practices in patient care, safety, and operational efficiency. Certification from recognized bodies assures a baseline of quality."}
  • {"title":"Expertise of Medical Professionals","description":"A key credential is the demonstrated expertise and qualifications of their medical staff. Franance Health prioritizes the recruitment and retention of highly skilled doctors, nurses, and specialists who possess relevant certifications, advanced degrees, and ongoing professional development. This ensures patients receive care from competent and up-to-date professionals."}
  • {"title":"Commitment to Ethical Practices","description":"Verified providers like Franance Health are bound by a strong ethical code. This includes transparency in billing, informed consent for procedures, patient confidentiality, and a commitment to non-discriminatory care. These ethical guarantees build trust and protect patient rights."}
  • {"title":"Advanced Technology and Infrastructure","description":"The presence of modern medical equipment and well-maintained facilities is another critical credential. Franance Health invests in up-to-date diagnostic tools and treatment technologies, enabling accurate diagnoses and effective interventions. Their infrastructure supports a safe and conducive healing environment."}
  • {"title":"Patient-Centric Approach and Feedback Mechanisms","description":"Truly verified providers actively solicit and respond to patient feedback. Franance Health's commitment to a patient-centric approach is demonstrated through their feedback channels, complaint resolution processes, and continuous improvement initiatives based on patient experiences. This focus ensures services are tailored to meet the needs of the community."}

Scope Of Work For Annual Maintenance Contract (Amc) Management Service (Labor-only)

This Scope of Work (SOW) outlines the requirements for a Labor-Only Annual Maintenance Contract (AMC) Management Service. The service provider will be responsible for the planning, execution, and oversight of all labor required for the annual maintenance of specified equipment and systems. This document details the technical deliverables and standard specifications to ensure consistent and high-quality service delivery.

SectionTechnical DeliverablesStandard Specifications / Requirements
  1. Planning & Scheduling
Development of a comprehensive annual maintenance schedule for all covered assets.Schedule to be developed in consultation with the client, considering operational requirements and manufacturer recommendations. PPM activities to be prioritized. Flexibility for reactive maintenance requests.
Resource allocation and deployment plan.Ensures adequate and appropriately skilled personnel are assigned to each task. Includes provisions for standby personnel where critical.
  1. Execution of Maintenance Activities
Performance of Preventive Maintenance (PPM) as per manufacturer guidelines and industry best practices.Tasks to include inspection, cleaning, lubrication, adjustment, calibration, and minor part replacement (parts cost excluded). Utilize approved checklists and procedures.
Execution of Corrective Maintenance (Breakdown Maintenance).Prompt response to reported breakdowns. Accurate diagnosis and efficient repair to minimize downtime. Prioritization of critical equipment failures.
On-site troubleshooting and repair.Skilled technicians equipped with necessary tools and diagnostic equipment. Adherence to safety protocols during all on-site operations.
  1. Personnel Management
Deployment of qualified and certified technicians.Technicians must possess relevant certifications (e.g., electrical, mechanical, specific equipment certifications) and a minimum number of years of experience. Background checks as required by the client.
Supervision of maintenance teams.On-site supervisors or team leads to oversee daily operations, ensure adherence to schedule, and provide technical guidance.
Training and upskilling of personnel.Provider to ensure continuous professional development of their staff to keep pace with evolving technologies and equipment.
  1. Reporting & Documentation
Daily/Weekly activity reports.Summary of tasks completed, issues encountered, and work in progress. Includes technician hours and brief problem descriptions.
Monthly Performance Reports.Detailed analysis of maintenance activities, equipment uptime/downtime, recurring issues, and recommendations for improvement. Includes a summary of all PPM and corrective actions.
Completion Certificates for PPM.Confirmation of completion for each scheduled PPM task, signed by the client representative.
Incident/Breakdown Reports.Detailed report for each breakdown, including cause, actions taken, time to repair, and recommendations to prevent recurrence.
  1. Quality Assurance & Safety
Adherence to client's safety policies and procedures.Mandatory completion of site-specific safety inductions. Use of appropriate Personal Protective Equipment (PPE) at all times.
Implementation of a Quality Control (QC) process.Regular checks and audits of performed maintenance tasks to ensure quality and compliance with specifications.
Environmental, Health, and Safety (EHS) compliance.Full compliance with all applicable local and international EHS regulations. Proper disposal of waste materials.

Key Objectives

  • Ensure timely and efficient execution of all planned preventive maintenance (PPM) activities.
  • Minimize equipment downtime through proactive identification and rectification of potential issues.
  • Maintain equipment in optimal operating condition to prolong its lifespan and performance.
  • Adhere to all safety regulations and best practices during maintenance operations.
  • Provide comprehensive reporting on all maintenance activities performed.
  • Manage and deploy qualified and certified technical personnel as per the contract.

Service Level Agreement For Annual Maintenance Contract (Amc) Management Service (Labor-only)

This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Annual Maintenance Contract (AMC) Management Service, provided on a labor-only basis. This SLA is an integral part of the overarching AMC management contract between [Client Name] (hereinafter referred to as "Client") and [Service Provider Name] (hereinafter referred to as "Provider").

Service CategorySeverity LevelResponse Time (Business Hours)Resolution Time Goal (Business Hours)Uptime Guarantee (Applicable to Managed Systems/Services)
Proactive Maintenance SchedulingN/AWithin 2 Business Days of notification/schedule generationN/AN/A
Corrective Maintenance (Minor Issue / Non-Critical)Severity 3: Affects non-essential functionality or performance.Within 8 Business HoursWithin 24 Business HoursN/A
Corrective Maintenance (Major Issue / Critical)Severity 2: Affects significant functionality or a group of users.Within 4 Business HoursWithin 12 Business HoursN/A
Critical System FailureSeverity 1: Complete system outage impacting core business operations.Within 1 Business HourInitial acknowledgement within 1 hour, resolution ongoing with frequent updates. Target resolution within 8 Business Hours, subject to vendor capabilities and parts availability.99.5% (Calculated monthly for the entirety of the managed systems/services covered by the AMC. This guarantee is contingent upon the timely execution of maintenance by the third-party vendors, facilitated by the Provider's management.)

Scope of Service

  • Management and coordination of all AMC-related activities.
  • Proactive monitoring and scheduling of preventative maintenance as per vendor recommendations.
  • Facilitation of corrective maintenance requests and incident resolution.
  • Liaison with third-party AMC vendors.
  • Record-keeping and reporting of all maintenance activities.
  • This service is strictly labor-only. It does not include the cost of parts, consumables, or external vendor fees.
  • The scope is limited to the assets/systems specified in the main AMC contract.
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