Background
Verified Service Provider in Zambia

OEM Schedule Maintenance Execution Service (Filters/Cleaning/Alignment) in Zambia Engineering Excellence & Technical Support

OEM Schedule Maintenance Execution Service (Filters/Cleaning/Alignment) High-standard technical execution following OEM protocols and local regulatory frameworks.

Talk To Sales

Optimized Air Filtration for Peak Zambia Performance

Leveraging advanced OEM-specified filter replacement and cleaning protocols, our service ensures your Zambian operations benefit from consistently clean air intake, crucial for extending equipment lifespan and maximizing operational efficiency in diverse environmental conditions.

Precision Cleaning for Enhanced Component Longevity in Zambia

Our specialized cleaning techniques, tailored for the unique environmental challenges in Zambia, meticulously remove dust, grime, and contaminants from critical components. This proactive maintenance prevents premature wear and tear, safeguarding your valuable OEM equipment.

Critical Alignment Calibration for Zambia's Demanding Environments

Ensuring precise alignment of key machinery components is paramount for reliable operation in Zambia's often challenging terrain. Our expert technicians utilize OEM-approved calibration methods to guarantee optimal performance, reduce vibration, and prevent costly breakdowns.

What Is Oem Schedule Maintenance Execution Service (Filters/cleaning/alignment) In Zambia?

The OEM Schedule Maintenance Execution Service (Filters/Cleaning/Alignment) in Zambia refers to a contracted service for performing routine, manufacturer-specified maintenance tasks on equipment. This service is crucial for ensuring optimal performance, longevity, and reliability of various industrial and commercial systems by adhering to Original Equipment Manufacturer (OEM) recommended intervals and procedures. It specifically encompasses the systematic replacement or servicing of filters, thorough cleaning of critical components, and precise alignment of moving or optical parts. This proactive approach mitigates the risk of unforeseen breakdowns, reduces operational inefficiencies, and maintains equipment within its designed operating parameters, thereby safeguarding capital investment and operational continuity within the Zambian economic landscape.

Who Needs This Service?Typical Use Cases
Industrial Manufacturing: Facilities operating production lines, processing plants, and heavy machinery require this service to maintain throughput, product quality, and operational uptime.Mining Sector: Equipment such as excavators, haul trucks, crushers, and processing machinery in Zambian mines necessitate rigorous filter maintenance, cleaning of dusty environments, and alignment of heavy-duty components.Power Generation: Generators, turbines, and associated control systems benefit from scheduled maintenance to ensure reliable energy supply.Transportation and Logistics: Fleet operators (trucks, buses) and railway companies require this service for engine efficiency, safety, and reduced downtime.Commercial Buildings: HVAC systems, elevators, and building management systems depend on regular filter changes and component cleaning for optimal energy efficiency and occupant comfort.Agricultural Operations: Tractors, harvesters, and irrigation systems benefit from maintenance to ensure peak performance during critical farming seasons.
Preventative Maintenance Programs: Adherence to OEM schedules as a core component of a broader preventative maintenance strategy.Equipment Reliability Assurance: Ensuring critical machinery operates without unexpected failures, especially in remote or resource-constrained locations in Zambia.Performance Optimization: Maintaining equipment at peak efficiency to reduce energy consumption and increase output.Warranty Compliance: Fulfilling OEM warranty requirements which often mandate scheduled maintenance.Safety Enhancement: Ensuring components are clean and properly aligned to prevent malfunctions that could lead to safety hazards.Cost Reduction: Proactive maintenance is generally less expensive than reactive repairs and minimizes production losses.

Key Components of OEM Schedule Maintenance Execution Service

  • Filter Servicing/Replacement: Includes the inspection, cleaning, and timely replacement of all OEM-specified filters (e.g., air, oil, fuel, hydraulic, cabin filters) to maintain fluid purity, prevent contamination, and ensure efficient air intake/exhaust.
  • Component Cleaning: Involves the systematic cleaning of critical operational areas and components to remove debris, sludge, carbon deposits, and other contaminants that can impede performance, cause overheating, or lead to premature wear. This can include engine parts, heat exchangers, electrical contacts, and ventilation systems.
  • Alignment Verification & Adjustment: Encompasses the precise alignment of mechanical assemblies, optical systems, or structural components according to OEM tolerances. This is vital for reducing stress on moving parts, optimizing energy transfer, ensuring product quality (in manufacturing), and maintaining system stability.

Who Needs Oem Schedule Maintenance Execution Service (Filters/cleaning/alignment) In Zambia?

The OEM Schedule Maintenance Execution Service (Filters/Cleaning/Alignment) is a critical offering designed to ensure the optimal performance, longevity, and reliability of specialized equipment. In Zambia, a variety of industries and organizations rely on such services to maintain their operational efficiency and avoid costly downtime. This service focuses on preventative maintenance, specifically addressing tasks like filter replacement, thorough cleaning of sensitive components, and precise alignment of machinery, all of which are vital for complex and critical systems.

Target Customer SegmentKey Departments/Roles Responsible
Mining OperationsMaintenance Department (Mechanical/Electrical Engineers, Technicians), Operations Management, Plant Managers
Manufacturing PlantsProduction Managers, Maintenance Supervisors, Engineering Leads, Quality Control Department
Energy Sector (Power Generation, Oil & Gas)Plant Operations Managers, Maintenance Engineers, Asset Management Teams, Safety Officers
Agricultural Sector (Large-scale farming equipment, processing plants)Farm Managers, Operations Directors, Maintenance Supervisors, Processing Plant Engineers
Telecommunications InfrastructureNetwork Operations Centers (NOCs), Field Service Managers, Technical Support Teams, Infrastructure Engineers
Healthcare Facilities (Hospitals, Laboratories)Biomedical Engineering Department, Facilities Management, IT Departments (for specialized equipment)
Transportation & LogisticsFleet Maintenance Managers, Operations Managers, Warehouse Managers (for automated systems)
Government & Public Services (Utilities, Infrastructure Projects)Public Works Departments, Utility Management, Project Managers, Procurement Officers
Financial Institutions & Data CentersIT Infrastructure Managers, Facilities Managers, Data Center Operations Teams
Food & Beverage ProcessingProduction Managers, Quality Assurance, Engineering & Maintenance Teams

Target Customers and Departments in Zambia

  • Industries with high-value or critical equipment requiring regular servicing to maintain performance and prevent unexpected failures.
  • Organizations seeking to extend the operational lifespan of their machinery and reduce long-term repair costs.
  • Businesses that operate in environments with dust, humidity, or other factors that can accelerate equipment degradation.
  • Companies that need to comply with manufacturer warranties and regulatory standards for equipment maintenance.
  • Businesses aiming to improve energy efficiency and reduce operational expenses by ensuring equipment runs at peak performance.
  • Organizations that lack in-house expertise or sufficient trained personnel for specialized OEM maintenance tasks.

Oem Schedule Maintenance Execution Service (Filters/cleaning/alignment) Process In Zambia

This document outlines the workflow for the OEM Schedule Maintenance Execution Service (Filters/Cleaning/Alignment) in Zambia, detailing the process from initial inquiry to the completion of service execution.

StepPhaseActivityDescriptionResponsible PartyKey Deliverables/OutputsNotes/Considerations
1Inquiry & RequestCustomer InquiryCustomer contacts the OEM Service Provider to request scheduled maintenance for their equipment.CustomerMaintenance Request (verbal or written)Customer should provide equipment details, serial number, and desired service timeframe.
2Inquiry & RequestService Provider AssessmentThe OEM Service Provider receives the inquiry and assesses the request based on equipment type, service history, and available resources.OEM Service ProviderInitial assessment of request feasibilityMay involve reviewing equipment manuals and service schedules.
3Quotation & SchedulingService QuotationThe OEM Service Provider prepares a detailed quotation outlining the scope of work (filters, cleaning, alignment), estimated costs, required parts, and labor.OEM Service ProviderFormal Service QuotationQuotation should clearly state what is included and any exclusions.
4Quotation & SchedulingCustomer Approval & SchedulingCustomer reviews the quotation and, upon approval, confirms the service appointment. This involves agreeing on a date and time.Customer, OEM Service ProviderApproved Quotation, Confirmed Service AppointmentAdvance notice is crucial for parts procurement and technician availability.
5Preparation & LogisticsParts ProcurementThe OEM Service Provider procures the necessary OEM-specified filters and any other required parts.OEM Service ProviderProcured Maintenance PartsEnsuring genuine OEM parts are used is critical for warranty and performance.
6Preparation & LogisticsTechnician Assignment & BriefingQualified OEM technicians are assigned to the job and briefed on the specific equipment and services required.OEM Service ProviderAssigned Technicians, Job BriefTechnicians must be certified for the specific equipment.
7Preparation & LogisticsTravel & Site ArrivalTechnicians travel to the customer's site and arrive at the scheduled time.OEM Service Provider (Technicians)Technician presence at customer siteCommunication with the customer regarding arrival time is recommended.
8ExecutionPre-Service InspectionTechnicians conduct a brief visual inspection of the equipment to identify any immediate issues or safety concerns before starting maintenance.OEM Service Provider (Technicians)Pre-service inspection report (if any)This helps in documenting the equipment's condition prior to service.
9ExecutionFilter ReplacementThe old filters are removed and replaced with new, genuine OEM filters as per the schedule.OEM Service Provider (Technicians)Replaced FiltersProper disposal of old filters.
10ExecutionCleaning ServicesComponents requiring cleaning are thoroughly cleaned using appropriate OEM-approved cleaning agents and methods.OEM Service Provider (Technicians)Cleaned ComponentsEnsuring no residual cleaning agents are left behind.
11ExecutionAlignment ProceduresAlignment checks and adjustments are performed according to OEM specifications to ensure optimal operation.OEM Service Provider (Technicians)Verified AlignmentMeasurements and records of alignment may be taken.
12ExecutionPost-Service Checks & TestingAfter performing the maintenance, technicians conduct operational checks and tests to ensure the equipment is functioning correctly and safely.OEM Service Provider (Technicians)Test results, functional equipmentVerifying that all maintenance tasks have resolved any identified issues.
13Completion & DocumentationService Report GenerationTechnicians complete a detailed service report documenting all work performed, parts used, readings taken, and any recommendations.OEM Service Provider (Technicians)Completed Service ReportThis report serves as proof of service and for future reference.
14Completion & DocumentationCustomer Sign-offThe customer reviews the service report and signs off, acknowledging the completion of the scheduled maintenance.CustomerSigned Service ReportCustomer should be given an opportunity to ask questions about the report.
15Completion & DocumentationInvoicing & PaymentThe OEM Service Provider issues an invoice based on the approved quotation and service report. The customer processes payment.OEM Service Provider, CustomerFinal Invoice, PaymentPayment terms should be clearly defined in the initial quotation.
16Completion & DocumentationRecord Keeping & Follow-upThe OEM Service Provider updates service records for the equipment. A follow-up might be initiated to ensure customer satisfaction.OEM Service ProviderUpdated Service History, Customer FeedbackThis is crucial for proactive maintenance planning and customer relationship management.

OEM Schedule Maintenance Execution Service Workflow (Zambia)

  • This workflow specifically covers routine schedule maintenance tasks for OEM equipment in Zambia, focusing on filter replacement, cleaning, and alignment services.
  • The process is designed to ensure timely and efficient execution of manufacturer-recommended maintenance to optimize equipment performance and longevity.
  • Key stakeholders include the Customer (equipment owner), the OEM Service Provider (certified technicians/company), and potentially local suppliers for parts.

Oem Schedule Maintenance Execution Service (Filters/cleaning/alignment) Cost In Zambia

Providing accurate, up-to-date OEM (Original Equipment Manufacturer) schedule maintenance execution service costs for filters, cleaning, and alignment in Zambia requires considering several dynamic pricing factors. These factors influence the final quote a service provider will offer. It's crucial for businesses to understand these elements to budget effectively and compare quotes. The service itself typically involves the replacement of specified filters (air, oil, fuel, cabin), thorough cleaning of various components and systems, and precise alignment of critical machinery or vehicle parts, ensuring optimal performance and longevity.

Service ComponentEstimated Price Range (ZMW - Zambian Kwacha)Notes
Passenger Vehicle (e.g., Sedan, SUV) - Standard ServiceZMW 800 - ZMW 2,500Includes oil filter, air filter, cabin filter replacement, basic engine bay cleaning, and wheel alignment. Price varies significantly by vehicle make/model and quality of filters used.
Light Commercial Vehicle (e.g., Pickup Truck, Van) - Standard ServiceZMW 1,500 - ZMW 4,000Includes fuel filter, oil filter, air filter, and cabin filter. More thorough cleaning might be involved. Alignment may be more complex.
Heavy-Duty Vehicle (e.g., Truck, Bus) - Standard ServiceZMW 3,000 - ZMW 8,000+Multiple fuel filters, oil filters, air filters. Extensive cleaning. Wheel alignment is critical and can be complex. Prices can escalate quickly with specialized trucks.
Industrial Machinery (e.g., Excavator, Generator) - Basic Filter Replacement & CleaningZMW 2,000 - ZMW 7,000+Specific hydraulic filters, air filters, fuel filters. Cleaning of engine compartments and working parts. Alignment might not be a standard part of basic service.
Industrial Machinery (e.g., Excavator, Generator) - Comprehensive Service with AlignmentZMW 5,000 - ZMW 15,000+Includes all filters, deep cleaning of hydraulic systems, transmission, and engine. Precise mechanical or laser alignment of critical components. Highly dependent on machinery type and complexity.
Standalone Wheel Alignment (Passenger Vehicle)ZMW 250 - ZMW 600Basic 4-wheel alignment. More advanced diagnostics or specific adjustments can increase cost.
Standalone Wheel Alignment (Heavy-Duty Vehicle/Machinery)ZMW 500 - ZMW 1,500+Requires specialized equipment and expertise. Price varies greatly with vehicle size and suspension type.
OEM Specific Filter Kit (Per Vehicle Type)ZMW 300 - ZMW 1,500+Cost of genuine OEM filters can be a significant portion of the total service cost.
Labor Rate (Skilled Technician per Hour)ZMW 100 - ZMW 300+This is a general estimate; specialized technicians command higher rates.

Key Pricing Factors for OEM Schedule Maintenance in Zambia

  • Type and Complexity of Equipment: Larger, more specialized, or industrial equipment will inherently incur higher costs due to the complexity of their filtration systems, the scale of cleaning required, and the precision needed for alignment. Vehicles, ranging from passenger cars to heavy-duty trucks, also have varying levels of complexity.
  • Scope of Work: A comprehensive service that includes multiple filter types, detailed cleaning of extensive systems, and full alignment will naturally be more expensive than a service focused on just one or two aspects.
  • Specific OEM Requirements: Different manufacturers have unique specifications for filter types, cleaning agents, and alignment tolerances. Adhering to these strict OEM guidelines often means using branded parts and specialized tools, which can increase costs.
  • Geographic Location within Zambia: Service costs can vary between major urban centers like Lusaka, Kitwe, or Ndola, and more remote or rural areas. Factors like transportation costs for technicians and parts, and the availability of skilled labor in a specific region, play a significant role.
  • Labor Rates and Technician Skill Level: The hourly rates charged by qualified and experienced technicians, especially those certified by OEMs, are a primary cost driver. Specialized alignment procedures might require highly skilled technicians.
  • Cost of Replacement Parts (Filters): The price of genuine OEM filters can fluctuate based on import duties, supplier markups, and market demand. Aftermarket filters may be cheaper but might not meet OEM standards.
  • Consumables and Cleaning Agents: The type and quantity of cleaning solutions, degreasers, and other consumables used in the process contribute to the overall cost.
  • Downtime Costs: For industrial or commercial operations, the cost associated with equipment being out of service during maintenance is often factored into the overall value proposition, even if not a direct service charge.
  • Service Provider's Overhead and Profit Margin: Like any business, service providers have operational costs (rent, utilities, insurance) and aim for a reasonable profit margin, which is reflected in their pricing.
  • Frequency and Volume Discounts: Regular maintenance contracts or bulk service agreements may offer discounted rates compared to one-off services.

Affordable Oem Schedule Maintenance Execution Service (Filters/cleaning/alignment) Options

Maintaining your vehicle's OEM schedule is crucial for its longevity, performance, and resale value. This service focuses on essential tasks like filter replacement, thorough cleaning, and professional wheel alignment. We offer affordable options that don't compromise on quality, ensuring you get the best value for your investment. Our goal is to make proactive maintenance accessible and cost-effective.

Service BundleIncludesIdeal ForEstimated Cost Range (USD)Savings Potential
Basic Refresh BundleEngine Air Filter Replacement, Cabin Air Filter Replacement, Basic Engine Bay Wipe-DownRoutine maintenance, seasonal upkeep, general cleanliness$150 - $25010-15% compared to individual services
Performance Tune-Up BundleEngine Air Filter Replacement, Cabin Air Filter Replacement, Fuel Injector Cleaning, Throttle Body Cleaning, Wheel Alignment CheckVehicles with higher mileage, noticeable performance dips, pre-long drives$300 - $45015-20% compared to individual services
Comprehensive Care BundleEngine Oil & Filter Change (OEM Recommended), Engine Air Filter Replacement, Cabin Air Filter Replacement, Fuel Injector Cleaning, Throttle Body Cleaning, Full Wheel Alignment, Brake Fluid Flush (if applicable)Vehicles needing extensive upkeep, owners seeking peace of mind, pre-purchase inspections$600 - $900+20-25% compared to individual services
Alignment Only ServiceProfessional 4-Wheel AlignmentTire wear concerns, steering pull, post-suspension work$100 - $200Varies (essential for tire longevity)

Why Schedule Maintenance?

  • Prolongs vehicle lifespan
  • Optimizes fuel efficiency
  • Enhances safety and reliability
  • Prevents costly future repairs
  • Maintains warranty compliance
  • Improves resale value

Verified Providers In Zambia

In Zambia's evolving healthcare landscape, identifying reliable and qualified medical providers is paramount for ensuring quality patient care. Franance Health stands out as a beacon of trust and excellence, offering a network of meticulously verified healthcare professionals and facilities. This commitment to rigorous credentialing means that when you choose a Franance Health provider, you are selecting a partner dedicated to upholding the highest standards of medical practice, patient safety, and ethical conduct. Our verification process goes beyond basic licensing, delving into qualifications, experience, and adherence to best practices, providing patients with unparalleled peace of mind.

Provider TypeVerification CriteriaBenefits for Patients
Doctors & SpecialistsMedical degree, specialized training, residency completion, licensing board verification, peer review, continuing medical education.Access to highly skilled and experienced medical professionals, assurance of up-to-date knowledge and techniques, reduced risk of medical errors.
Hospitals & ClinicsMinistry of Health licensing, accreditation (where applicable), adherence to safety protocols, quality management systems, availability of essential equipment and services.Safe and well-equipped healthcare environments, reliable access to a range of medical services, consistent quality of care.
Laboratories & Diagnostic CentersAccreditation (e.g., ISO standards), licensing, qualified laboratory personnel, quality control procedures, accuracy and reliability of test results.Accurate and dependable diagnostic information, contributing to effective treatment plans, timely and precise medical assessments.
PharmaciesPharmacy registration and licensing, dispensing of quality-assured medications, qualified pharmacists, adherence to storage and handling guidelines.Access to safe and effective medications, expert advice on prescription and over-the-counter drugs, assurance of medication integrity.

Why Franance Health Credentials Matter

  • Rigorous Verification Process: Franance Health employs a multi-faceted approach to credentialing, ensuring that all listed providers meet stringent criteria.
  • Qualified and Experienced Professionals: We verify academic qualifications, specialized training, and a proven track record of successful patient outcomes.
  • Adherence to Ethical Standards: Our network comprises practitioners committed to patient-centered care, transparency, and professional integrity.
  • Up-to-Date Certifications and Licenses: We confirm that all providers hold current and valid professional licenses and certifications.
  • Facility Accreditation and Compliance: For healthcare facilities, we ensure compliance with national health regulations and relevant accreditation standards.

Scope Of Work For Oem Schedule Maintenance Execution Service (Filters/cleaning/alignment)

This Scope of Work (SOW) outlines the requirements for OEM Schedule Maintenance Execution Services, specifically focusing on filter replacement, general cleaning, and alignment procedures for specified Original Equipment Manufacturer (OEM) equipment. The objective is to ensure optimal performance, reliability, and longevity of the equipment through adherence to manufacturer-recommended maintenance schedules and standards.

Technical DeliverableDescriptionStandard Specification / Reference
Maintenance Logbook/RecordDetailed record of all maintenance activities performed, including date, time, technician name, tasks completed, parts used, and readings.OEM Maintenance Manual, Client-specific Logbook Template
Used Filter Disposal CertificateProof of proper and compliant disposal of all replaced filters.Local Environmental Regulations, Waste Management Provider Documentation
Post-Maintenance Performance ReportReport detailing the equipment's operational status and performance metrics after maintenance, confirming it meets OEM specifications.OEM Performance Specifications, Testing Procedures outlined in OEM Manual
Alignment Verification ReportDocumentation confirming the successful verification and adjustment of critical alignment points.OEM Alignment Specifications and Tolerances, Measurement Tools Calibration Records
Cleanliness Assessment ReportConfirmation that the equipment has been cleaned to the required standard, free from contaminants.Visual Inspection Checklist, OEM Cleaning Guidelines
Parts Usage ReportList of all OEM-specified parts used during the maintenance, including part numbers and quantities.OEM Parts Catalog, Client Procurement Records (if applicable)
Tool and Equipment Calibration RecordsProof of calibration for all measurement and specialized tools used during the maintenance.Accredited Calibration Laboratory Certificates, ISO 17025 Standards

Scope of Work Components

  • Equipment Identification: All equipment requiring maintenance will be clearly identified with serial numbers, model numbers, and current location.
  • Maintenance Schedule Adherence: Services will be performed according to the OEM-specified maintenance intervals (e.g., monthly, quarterly, annually) and documented in the OEM manual.
  • Filter Replacement: This includes the identification, procurement (if not provided by the client), replacement, and proper disposal of all specified OEM filters (e.g., air filters, oil filters, water filters).
  • General Cleaning: Comprehensive cleaning of the equipment's exterior and accessible interior components to remove dust, debris, grease, and other contaminants that could impede performance or cause wear. Specific cleaning agents and methods will adhere to OEM recommendations.
  • Alignment Procedures: Verification and adjustment of critical alignment points as specified by the OEM. This may include optical alignment, mechanical alignment, or other relevant alignment types.
  • Testing and Verification: Post-maintenance testing to confirm that the equipment is functioning within OEM specifications and that all maintenance tasks have been successfully completed.
  • Documentation and Reporting: Detailed record-keeping of all maintenance activities performed, including dates, personnel involved, parts replaced, readings taken, and any deviations from standard procedures. A comprehensive report will be provided to the client.
  • Spare Parts Management (Optional): If included in the service agreement, the service provider will manage a recommended inventory of critical spare parts for scheduled maintenance.
  • Safety Procedures: All maintenance activities will be conducted in strict adherence to the client's safety policies and procedures, as well as relevant industry safety standards.
  • Environmental Considerations: Proper disposal of waste materials, including used filters and cleaning agents, in accordance with environmental regulations.

Service Level Agreement For Oem Schedule Maintenance Execution Service (Filters/cleaning/alignment)

This Service Level Agreement (SLA) outlines the commitment for the execution of OEM Schedule Maintenance services, specifically focusing on Filters, Cleaning, and Alignment procedures. It defines the response times for incidents and the uptime guarantees for the operational availability of the equipment requiring this maintenance.

Service ComponentResponse Time (Business Hours)Uptime GuaranteeNotes
Filters (Inspection/Cleaning)4 Business Hours99.5%Assumes availability of replacement filters if needed.
Filters (Replacement)8 Business Hours99.5%Assumes availability of replacement filters in inventory or prompt delivery.
Cleaning24 Business Hours99.5%Downtime for cleaning is scheduled and communicated in advance.
Alignment12 Business Hours99.5%Downtime for alignment is scheduled and communicated in advance.
Combined Scheduled Maintenance (Filters/Cleaning/Alignment)As per scheduled plan (communicated in advance)99.5%Downtime for comprehensive scheduled maintenance is planned to minimize operational impact. This uptime guarantee applies to periods outside of scheduled, approved maintenance windows.

Scope of Service

  • Filters: Includes inspection, cleaning, or replacement of all OEM-specified filters as per the scheduled maintenance plan.
  • Cleaning: Encompasses the thorough cleaning of all designated equipment components according to OEM guidelines to ensure optimal performance and prevent contamination.
  • Alignment: Covers the precise adjustment and calibration of specified equipment parts and systems to maintain operational accuracy and efficiency as per OEM standards.
In-Depth Guidance

Frequently Asked Questions

Background
Phase 02: Execution

Ready when you are

Let's scope your OEM Schedule Maintenance Execution Service (Filters/Cleaning/Alignment) in Zambia project in Zambia.

Speak to Sales