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Verified Service Provider in Tunisia

Vivarium & Animal Research Facilities in Tunisia Engineering Excellence & Technical Support

Vivarium & Animal Research Facilities solutions for Research & Discovery (R&D). High-standard technical execution following OEM protocols and local regulatory frameworks.

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State-of-the-Art Vivarium Design & Construction

Leveraging advanced architectural principles and sustainable engineering, we deliver cutting-edge vivarium facilities in Tunisia. Our designs prioritize controlled environments, optimized airflow, and specialized containment systems to ensure the highest standards of animal welfare and research integrity.

Automated Environmental Control & Monitoring

Implementing intelligent automation for precise control of temperature, humidity, light cycles, and air pressure. Our systems offer real-time data logging and alerts, providing researchers with unparalleled insights and ensuring consistent, optimal conditions for diverse animal models.

Biosecurity & Containment Solutions

We provide robust biosecurity protocols and advanced containment solutions tailored for Tunisian research needs. From single-pass air systems to sophisticated waste management and personnel/material decontamination, our focus is on safeguarding both research outcomes and public health.

What Is Vivarium & Animal Research Facilities In Tunisia?

Vivarium and animal research facilities in Tunisia represent specialized infrastructure dedicated to the housing, care, and utilization of live animals for scientific research, development, and educational purposes. These facilities are designed and operated to adhere to stringent ethical and regulatory standards, ensuring animal welfare, biosafety, and the integrity of research outcomes. The services provided encompass a broad spectrum of activities, including animal procurement, husbandry, veterinary care, specialized housing, environmental monitoring, disease surveillance, and the provision of ethically sourced research animals. These facilities are crucial for a wide range of scientific disciplines, including but not limited to, biomedical research, pharmaceutical development, toxicology studies, veterinary science, and academic education.

Service/ComponentDescriptionTarget User GroupTypical Use Cases
Animal HusbandryRoutine care, feeding, cleaning, and environmental maintenance for research animals.Research institutions, universities, pharmaceutical companies, veterinary clinics.Maintaining colonies for long-term studies, daily care of experimental animals.
Veterinary ServicesPreventative care, diagnostics, treatment of illness, surgical procedures, humane endpoint assessment.All entities using animals for research or education.Ensuring animal health during experiments, post-operative care, managing outbreaks.
Biosafety MeasuresContainment strategies, decontamination protocols, personal protective equipment (PPE) usage, waste management.Institutions conducting research involving potentially hazardous agents or infectious models.Research on infectious diseases, toxicology studies with hazardous substances, handling of genetically modified organisms.
Environmental MonitoringContinuous tracking of temperature, humidity, air quality, and light cycles.All facilities housing research animals.Ensuring optimal living conditions for animals, validating facility performance.
Ethical and Regulatory SupportGuidance on animal welfare regulations, assistance with protocol development and approval, training.Researchers, educators, facility managers.Submitting research proposals for ethical review, ensuring compliance with national animal welfare laws.
Specialized Housing (e.g., SPF)Housing animals free from specific microorganisms, requiring strict barrier controls.Research requiring germ-free or specific-pathogen-free animal models.Immunology research, studies of the microbiome, development of vaccines and therapeutics.

Key Components of Vivarium & Animal Research Facilities Services in Tunisia:

  • Animal Procurement and Sourcing: Acquisition of animals from approved, reputable breeders or suppliers, ensuring genetic quality and health status.
  • Husbandry and Welfare: Provision of appropriate housing, environmental conditions (temperature, humidity, light cycles), diet, water, and enrichment to meet the specific needs of different species, promoting animal well-being.
  • Veterinary Care and Health Monitoring: Comprehensive veterinary services including health surveillance, preventative medicine, diagnostic procedures, surgical interventions, and humane endpoints management.
  • Biosafety and Biosecurity: Implementation of stringent protocols to prevent the introduction and spread of infectious agents, protecting both animals and personnel.
  • Environmental Control and Monitoring: Sophisticated systems for controlling and monitoring environmental parameters within animal housing areas.
  • Experimental Support Services: Assistance with experimental design, animal handling for procedures, sample collection, and data recording, often in collaboration with researchers.
  • Ethical Oversight and Regulatory Compliance: Adherence to national and international guidelines and legislation governing animal research, often overseen by Institutional Animal Care and Use Committees (IACUCs) or equivalent bodies.
  • Specialized Housing: Provision of diverse housing types tailored to the physiological and behavioral requirements of various species, including conventional, specific-pathogen-free (SPF), and barrier-maintained facilities.

Who Needs Vivarium & Animal Research Facilities In Tunisia?

Vivarium and animal research facilities in Tunisia are crucial for advancing scientific understanding, developing new medical treatments, and ensuring the safety of products that interact with living organisms. These facilities provide controlled environments for housing and studying animals, enabling researchers to conduct experiments ethically and effectively. Without them, crucial breakthroughs in medicine, veterinary science, and biological research would be severely hampered, impacting public health and economic development.

Customer TypeRelevant Departments/DivisionsPrimary Needs/ApplicationsExamples of Research Areas
Academic and Research InstitutionsBiology Departments, Medical Schools, Veterinary Faculties, Pharmacology Departments, Neuroscience Centers, Genetics LabsBasic research, disease modeling, drug discovery and testing, understanding biological processes, training future scientistsCancer research, infectious diseases, genetic disorders, neurological conditions, developmental biology, immunology
Pharmaceutical and Biotechnology CompaniesResearch & Development (R&D) Departments, Preclinical Testing Units, Toxicology Departments, Drug Safety DivisionsPreclinical drug development, efficacy and safety testing of new drugs and therapies, vaccine development, biotechnology product testingOncology drugs, cardiovascular medications, anti-infectives, autoimmune disease treatments, gene therapies
Government Regulatory AgenciesFood and Drug Safety Agencies (e.g., Ministry of Health's regulatory bodies), Environmental Protection AgenciesProduct safety testing (pharmaceuticals, medical devices, chemicals), environmental impact assessments, compliance verificationTesting of new drugs for human and animal use, safety evaluation of pesticides, testing of medical implants
Veterinary and Agricultural SectorsVeterinary Research Institutes, Agricultural Research Centers, Animal Health CompaniesDevelopment of animal vaccines and treatments, understanding animal diseases, improving livestock health and productivity, agricultural product testingAnimal disease research (e.g., brucellosis, foot-and-mouth disease), livestock genetics, feed additive research, pest control efficacy
Contract Research Organizations (CROs)All departments involved in preclinical and clinical trial support, toxicology, pharmacology, bioanalysisProviding outsourced research services, conducting specialized studies for clients in pharma, biotech, and medical device industriesToxicology studies, pharmacokinetic/pharmacodynamic studies, efficacy testing for diverse therapeutic areas

Target Customers and Departments for Vivarium & Animal Research Facilities in Tunisia

  • Academic and Research Institutions
  • Pharmaceutical and Biotechnology Companies
  • Government Regulatory Agencies
  • Veterinary and Agricultural Sectors
  • Contract Research Organizations (CROs)

Vivarium & Animal Research Facilities Process In Tunisia

The process for establishing and operating vivarium and animal research facilities in Tunisia involves a structured workflow, starting from initial inquiry and culminating in full operational execution. This process is governed by national regulations and ethical guidelines to ensure the welfare of research animals and the integrity of scientific endeavors. The workflow typically includes obtaining necessary permits, adhering to facility standards, and implementing robust animal care protocols.

PhaseKey ActivitiesResponsible Bodies/AuthoritiesRequired Documentation/Approvals
Phase 1: Initiation and PlanningInitial inquiry regarding the need for vivarium/animal research facilities. Consultation with relevant authorities and experts. Definition of research objectives and scope. Preliminary budget estimation.Potential Researchers/Institutions, Ministry of Higher Education and Scientific Research (MHESR), Ministry of Agriculture (for certain animal types).Concept paper, preliminary research proposal.
Phase 2: Ethical and Regulatory ApprovalSubmission of detailed research protocol to the National Ethics Committee for Animal Experimentation (or equivalent body). Detailed description of animal species, numbers, procedures, and justifications. Safety and welfare considerations.National Ethics Committee for Animal Experimentation (NECAE), MHESR.Detailed Research Protocol, Justification for Animal Use, Animal Welfare Plan.
Phase 3: Facility Development and PermittingDesign and construction/renovation of facilities to meet national and international standards (e.g., housing, environmental controls, biosecurity). Application for operational permits for the facility. Approval of facility plans and compliance checks.MHESR, Ministry of Health (for biosafety aspects), Local Authorities, Professional Engineers/Architects.Facility Blueprints, Construction Permits, Environmental Impact Assessment (if applicable), Facility Operational Permit Application.
Phase 4: Animal Acquisition and PreparationSelection and sourcing of research animals from approved vendors. Importation of animals (if necessary) and adherence to import regulations. Quarantine procedures. Health monitoring of incoming animals.Approved Animal Suppliers, Veterinary Services, Quarantine Authorities.Animal Import Licenses, Health Certificates, Quarantine Protocols.
Phase 5: Operational Setup and StaffingDevelopment and implementation of Standard Operating Procedures (SOPs) for animal husbandry, care, euthanasia, and research procedures. Recruitment and training of qualified personnel (veterinarians, technicians, researchers). Establishment of a competent animal care and use committee (IACUC equivalent).Institution's Administration, Veterinary Staff, HR Department, Animal Care Staff.SOP Manuals, Training Records, Staff Qualifications, Animal Care Committee Constitution.
Phase 6: Research Execution and MonitoringConducting approved research experiments. Continuous monitoring of animal health, welfare, and environmental conditions. Record-keeping of all procedures and observations. Regular facility inspections by regulatory bodies.Research Staff, Veterinary Staff, Animal Care Staff, Regulatory Inspectors.Research Logs, Animal Health Records, Environmental Monitoring Data, Inspection Reports.
Phase 7: Project Closure and ReportingCompletion of research activities. Proper disposal of animal carcasses and waste. Reporting of research findings to relevant authorities and scientific community. Facility decommissioning (if applicable).Research Staff, Veterinary Staff, MHESR.Final Research Reports, Waste Disposal Records, Publication/Presentation of Results.

Vivarium & Animal Research Facilities Process in Tunisia: Workflow

  • Inquiry and Initial Consultation
  • Application for Project Approval
  • Facility Design and Construction/Renovation
  • Ethical Review and Approval
  • Permit Acquisition
  • Procurement and Importation of Animals
  • Staff Training and Qualification
  • Establishment of Standard Operating Procedures (SOPs)
  • Regular Inspections and Audits
  • Ongoing Animal Care and Welfare Monitoring
  • Research Execution and Data Collection
  • Project Completion and Reporting

Vivarium & Animal Research Facilities Cost In Tunisia

Establishing and maintaining vivarium and animal research facilities in Tunisia involves a range of costs influenced by several factors. These costs can be broadly categorized into initial setup expenses and ongoing operational expenditures. The pricing is typically discussed in Tunisian Dinars (TND).

CategoryEstimated Cost Range (TND)Notes
Initial Setup (Small to Medium Scale Vivarium - e.g., for university research)50,000 - 250,000 TNDIncludes basic to moderate housing, HVAC, sterilization, initial equipment. Excludes major construction if existing building is adapted.
Initial Setup (Large Scale / Specialized Vivarium - e.g., for pharmaceutical research)250,000 - 1,000,000+ TNDInvolves advanced environmental controls, specialized containment, high-capacity housing, dedicated labs, regulatory compliance features.
Caging and Racking (per unit/rack)100 - 1,500 TNDVaries significantly by material, size, and automation (e.g., rodent cages vs. larger animal enclosures).
HVAC & Environmental Control Systems (per room/zone)5,000 - 50,000+ TNDIncludes basic ventilation to sophisticated HEPA-filtered, temperature/humidity controlled systems.
Autoclave / Sterilization Equipment2,000 - 25,000 TNDDepends on capacity, type (steam, dry heat), and features.
Annual Operational Costs (per m² or per animal)1,000 - 5,000+ TNDIncludes consumables, staffing (if dedicated), utilities, waste disposal, maintenance. Highly variable based on research activity and animal numbers.
Animal Feed (per kg)2 - 10 TNDDepends on feed type (standard rodent chow vs. specialized diets).
Bedding (per kg/bag)0.5 - 5 TNDVaries by material (e.g., wood shavings, corn cob).

Key Pricing Factors for Vivarium & Animal Research Facilities in Tunisia:

  • {"item":"Facility Size and Capacity","description":"Larger facilities designed to house more animals or a greater variety of species will naturally incur higher construction, equipment, and maintenance costs."}
  • {"item":"Level of Sophistication and Technology","description":"Basic housing versus advanced, climate-controlled, HEPA-filtered, automated systems significantly impacts initial investment and operational complexity."}
  • {"item":"Animal Species and Requirements","description":"Different species (e.g., rodents, rabbits, non-human primates) have varying housing, environmental control, and specialized equipment needs, affecting costs."}
  • {"item":"Equipment and Infrastructure","description":"Includes cages, racks, water systems, ventilation (HVAC, HEPA filters), lighting, autoclaves, sterilization equipment, waste disposal systems, and specialized surgical or imaging equipment."}
  • {"item":"Regulatory Compliance and Certifications","description":"Meeting national and international animal welfare standards (e.g., GLP - Good Laboratory Practice) often requires specific infrastructure and ongoing audits, adding to costs."}
  • {"item":"Staffing and Expertise","description":"Salaries for trained animal technicians, veterinarians, researchers, and administrative staff are a significant operational expense."}
  • {"item":"Consumables and Supplies","description":"Includes animal feed, bedding, cleaning supplies, veterinary medications, laboratory consumables, and personal protective equipment (PPE)."}
  • {"item":"Utilities and Maintenance","description":"Electricity for HVAC and lighting, water, gas, and regular maintenance of equipment and facilities are ongoing costs."}
  • {"item":"Location and Site Preparation","description":"Costs associated with land acquisition (if applicable), site preparation, and initial construction can vary based on location within Tunisia."}

Affordable Vivarium & Animal Research Facilities Options

Establishing affordable vivarium and animal research facilities requires a strategic approach to resource allocation. This often involves exploring value bundles that combine essential equipment and services, alongside implementing smart cost-saving strategies throughout the planning, construction, and operational phases. By focusing on efficiency and prioritizing needs, research institutions can create functional and compliant facilities without exceeding budget constraints.

Value BundleDescriptionCost-Saving BenefitConsiderations
Basic Vivarium PackageIncludes essential caging, basic environmental controls (HVAC, lighting), water systems, and foundational safety features.Reduces upfront capital expenditure by bundling core necessities, simplifying procurement.Suitable for institutions with immediate, fundamental needs. May require future upgrades for advanced research.
Integrated Environmental Monitoring & ControlCombines sensors for temperature, humidity, CO2, and advanced control systems, often with remote access.Reduces labor for manual checks, minimizes animal stress through stable conditions, and prevents costly equipment failures.Requires upfront investment but offers significant long-term operational and animal welfare benefits.
Modular & Expandable Caging SystemsPre-fabricated caging units designed for easy assembly, cleaning, and potential future expansion.Faster installation, reduced on-site construction disruption, and ability to scale capacity incrementally as needs grow.May have a slightly higher per-unit cost than traditional custom builds but offers greater flexibility and reduced project timeline.
Combined Utility & Maintenance ServicesPackage deals that include installation, regular maintenance, and emergency repair services for HVAC, plumbing, and electrical systems.Predictable operational costs, reduced risk of unexpected repair bills, and extended equipment lifespan through preventative maintenance.Requires a commitment to a service provider. Ensure scope of services aligns with facility requirements.
Safety & Biosecurity Integration BundleIncludes necessary safety equipment (e.g., eyewash stations, safety showers), biosecurity measures (e.g., airlocks, decontamination protocols), and initial staff training.Ensures compliance with regulations from the outset, minimizing risk of fines or operational shutdowns. Promotes a safer working environment.Crucial for regulatory compliance and risk mitigation. Investing here prevents much larger future costs.

Key Cost-Saving Strategies for Vivarium Facilities

  • Prioritize Essential Equipment: Focus on core requirements and defer non-critical upgrades or specialized equipment until funding allows or operational needs necessitate.
  • Phased Construction/Renovation: Break down larger projects into manageable phases to spread costs over time and allow for adjustments based on early-stage learnings.
  • Modular & Prefabricated Solutions: Explore prefabricated vivarium modules or components which can reduce construction time and labor costs, and offer greater flexibility.
  • Energy Efficiency: Invest in energy-efficient lighting, HVAC systems, and insulation. While initial costs may be higher, long-term savings on utilities are significant.
  • Sustainable Material Selection: Choose durable and low-maintenance building materials that minimize ongoing repair and replacement expenses.
  • Bulk Purchasing & Negotiated Contracts: Leverage bulk purchasing power for consumables, equipment, and services. Negotiate long-term contracts with suppliers for better pricing.
  • Shared Resources & Equipment: Explore opportunities for sharing specialized equipment or even entire facility sections with other departments or institutions to reduce individual capital expenditure.
  • DIY & In-House Expertise: For certain non-critical tasks or minor renovations, consider utilizing in-house technical staff to reduce external contractor fees.
  • Standardization of Equipment: Opt for standardized equipment models where possible to simplify maintenance, training, and spare parts inventory.
  • Utilize Natural Light: Design facilities to maximize natural light where appropriate to reduce reliance on artificial lighting.
  • Smart Water Management: Implement water-saving fixtures and practices to reduce utility bills.
  • Lease vs. Purchase: Evaluate the financial implications of leasing certain high-cost equipment versus outright purchase, especially for items with rapid technological advancement.
  • Second-hand Equipment: Consider purchasing refurbished or well-maintained second-hand equipment for non-critical applications, ensuring it meets all regulatory standards.
  • Waste Reduction & Recycling Programs: Implement robust waste management programs to minimize disposal costs and potentially generate revenue from recyclables.

Verified Providers In Tunisia

In the pursuit of quality healthcare, identifying trusted and verified providers is paramount. In Tunisia, "Franance Health" stands out as a beacon of reliability and excellence. This document outlines the credentials of Franance Health and explains why they represent the best choice for your healthcare needs in Tunisia.

Why Franance Health is the Best ChoiceKey Differentiators
Unwavering Commitment to Quality: Our rigorous accreditation and adherence to international standards guarantee that you receive care of the highest caliber.Verified by national and international bodies, ensuring reliability and excellence.
Exceptional Medical Talent: Access to a network of leading specialists and experienced healthcare professionals.Expertise across numerous medical fields, from general practice to highly specialized treatments.
Advanced Healthcare Infrastructure: Modern facilities equipped with cutting-edge technology for precise diagnosis and treatment.Utilizing the latest medical advancements for optimal patient outcomes.
Personalized and Compassionate Care: A focus on individual patient needs and a supportive, empathetic approach.Prioritizing patient comfort, communication, and understanding.
Trust and Reliability: A proven track record and a strong reputation for delivering trustworthy healthcare services.Building confidence through consistent positive patient experiences and outcomes.

Franance Health Credentials:

  • Accreditation & Certifications: Franance Health is accredited by leading national and international healthcare organizations, signifying adherence to the highest standards of patient care, safety, and operational efficiency. This includes [mention specific accreditations if known, e.g., ISO certifications, Ministry of Health approvals, JCI accreditation for partner hospitals].
  • Medical Expertise & Specialization: The network comprises highly qualified and experienced medical professionals across a wide spectrum of specialties. Our physicians, surgeons, and allied health professionals are renowned for their expertise, continuous professional development, and dedication to patient well-being.
  • State-of-the-Art Facilities: Franance Health partners with or operates modern healthcare facilities equipped with advanced medical technology and diagnostic equipment. This ensures accurate diagnosis, effective treatment, and a comfortable patient experience.
  • Patient-Centric Approach: At the core of Franance Health's philosophy is a commitment to personalized patient care. This involves understanding individual needs, providing clear communication, and ensuring a supportive and empathetic environment throughout the healthcare journey.
  • International Standards & Protocols: Franance Health adheres to stringent international medical protocols and best practices, ensuring that patients receive evidence-based and globally recognized treatments.
  • Comprehensive Service Offering: From routine check-ups to complex surgical procedures, Franance Health offers a comprehensive range of medical services, making it a one-stop solution for diverse healthcare requirements.

Scope Of Work For Vivarium & Animal Research Facilities

This Scope of Work (SOW) outlines the requirements for the design, construction, and commissioning of a new Vivarium and Animal Research Facility. It encompasses all aspects of the project, from initial concept to final handover, ensuring compliance with relevant regulations, industry best practices, and the specific needs of the research institution. The SOW details technical deliverables, standard specifications, and contractual obligations for the successful execution of the project. This document is intended for use by the project owner, design team, construction contractors, and all relevant stakeholders.

CategoryStandard Specification / RequirementDescriptionReference Standard/Guideline
General DesignFacility Layout & WorkflowOptimized for animal welfare, research efficiency, biosecurity, and ease of maintenance. Clear separation of clean and dirty areas. Adequate space for housing, procedures, support functions.Olaw Guide for the Care and Use of Laboratory Animals, AAALAC International Standards
HVACAir Pressure DifferentialsSpecific negative or positive pressure gradients maintained between rooms to prevent contamination spread. Typically negative pressure for containment rooms, positive for sterile/clean areas.ASHRAE Standards, NIH Design Requirements Manual
HVACAir Changes Per Hour (ACPH)Sufficient air exchanges to maintain air quality, remove odors, and control airborne pathogens. Minimums vary by room type and species.Olaw Guide, ASHRAE Standards
HVACHEPA FiltrationHigh-efficiency particulate air filters for supply and exhaust air, particularly in sensitive areas and for exhaust from BSL-2 or higher containment.IEST-RP-CC001, NIH Design Requirements Manual
PlumbingWater QualityPurified water systems (RO/DI) for drinking water, cage washing, and specific research needs. Regular testing and monitoring.ASTM D1193, Institutional Water Quality Standards
PlumbingSanitary DrainageDurable, easily cleanable materials. Trap designs to prevent backflow. Adequate slope for drainage.IPC, Local Plumbing Codes
MaterialsFlooringSeamless, coved, monolithic flooring with excellent chemical resistance, non-porous, durable, and easy to clean (e.g., epoxy, polyaspartic coatings).Manufacturers' Specifications, NSF Standards
MaterialsWall SurfacesSmooth, durable, non-porous, and easily cleanable surfaces (e.g., epoxy-coated drywall, FRP panels, stainless steel).Manufacturers' Specifications
Animal HousingCage WashersHigh-temperature or chemical sanitizing cage washers meeting throughput and sanitization efficacy requirements.Manufacturers' Specifications
Animal HousingBedding DisposalDedicated systems for soiled bedding disposal, minimizing exposure to personnel and the environment.Institutional SOPs, Waste Management Guidelines
BiosafetyContainment FeaturesDesign elements to achieve specific Biosafety Levels (BSL-1, BSL-2, BSL-3) including controlled access, airlocks, BSCs, and negative pressure zones.CDC/NIH Biosafety in Microbiological and Biomedical Laboratories (BMBL)
SecurityAccess ControlMulti-factor authentication and auditable access logs for all critical areas.Industry Best Practices, Local Security Codes

Key Technical Deliverables

  • Detailed Architectural and Engineering Design Drawings (including MEP, Structural, Civil)
  • Vivarium Equipment Specifications and Procurement Documents
  • HVAC System Design and Performance Specifications (including HEPA filtration, air pressure differentials, airflow control)
  • Plumbing and Water Systems Design (including specialized water purification for animal use)
  • Electrical Systems Design (including emergency power, lighting, and specialized equipment power)
  • Biosafety Level (BSL) Compliance Documentation and Design Features
  • Animal Housing System Specifications (cages, racks, enrichment, etc.)
  • Waste Management System Design and Specifications
  • Security System Design and Specifications (access control, CCTV)
  • IT and Data Network Infrastructure Design for Research Equipment
  • Commissioning Plan and Report (functional testing of all systems)
  • Operations and Maintenance (O&M) Manuals for all installed systems and equipment
  • As-Built Drawings reflecting the final constructed facility
  • Training Program for facility staff on new systems and equipment
  • Regulatory Compliance Documentation (e.g., USDA, OLAW, AAALAC, local health codes)

Service Level Agreement For Vivarium & Animal Research Facilities

This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Vivarium and Animal Research Facilities. It is designed to ensure the reliable operation of critical research infrastructure and the well-being of the animals housed within.

Service ComponentUptime GuaranteeResponse Time (Critical Incidents)Response Time (Major Incidents)Response Time (Minor Incidents)
Environmental Control (Temperature, Humidity, Ventilation)99.9%15 minutes1 hour4 hours
Lighting Systems99.5%30 minutes2 hours8 hours
Water Supply & Quality99.9%15 minutes1 hour4 hours
Animal Housing & Containment Integrity99.9%15 minutes1 hour4 hours
Access Control & Security Systems99.5%30 minutes2 hours8 hours
Research Equipment (e.g., incubators, autoclaves)98.0%1 hour4 hours24 hours
IT Systems (Data Logging, Control Software)99.5%30 minutes2 hours8 hours

Key Definitions

  • Uptime: The percentage of time the Vivarium and Animal Research Facilities are operational and accessible for research activities and animal care, excluding scheduled maintenance.
  • Response Time: The maximum time allowed from the initiation of a support request to the first acknowledgment and commencement of investigation by the support team.
  • Critical Incident: An event that significantly impacts animal welfare, research continuity, or poses an immediate safety risk. This includes, but is not limited to, complete power outage, failure of life support systems, or contamination events.
  • Major Incident: An event that disrupts a significant portion of facility operations or research, but does not immediately threaten animal welfare or pose an immediate safety risk. This includes, but is not limited to, partial equipment failure affecting multiple rooms, or network connectivity issues impacting key systems.
  • Minor Incident: An event that affects a single piece of equipment or a limited area, with minimal impact on overall operations or animal welfare. This includes, but is not limited to, a single environmental control unit malfunction in an unoccupied room, or a minor software issue.
  • Scheduled Maintenance: Pre-planned and communicated periods for routine maintenance, upgrades, or repairs that may temporarily affect service availability.
  • Unscheduled Maintenance: Emergency maintenance required to address unexpected failures or critical issues.
In-Depth Guidance

Frequently Asked Questions

Background
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