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DICOM Node Integration & Routing Service in Sudan
Engineering Excellence & Technical Support
DICOM Node Integration & Routing Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Robust DICOM Node Integration
Seamlessly connects Sudan's healthcare facilities to a centralized DICOM network, ensuring reliable image data exchange between PACS, modalities, and workstations. Supports secure and efficient AE Title management.
Intelligent DICOM Routing Engine
Empowers Sudan's medical imaging workflows with intelligent, rule-based routing of DICOM studies. Automatically directs images to the correct destination based on study type, modality, or patient demographics, optimizing diagnostic turnaround times.
Secure & Compliant Data Handling
Implements industry-standard security protocols for DICOM communication, safeguarding patient data privacy in Sudan. Ensures compliance with relevant healthcare data regulations and provides audit trails for all data transfers.
What Is Dicom Node Integration & Routing Service In Sudan?
The DICOM Node Integration & Routing Service (DNIRS) in Sudan refers to the implementation and management of a robust infrastructure designed to facilitate the secure and efficient exchange of medical imaging data (DICOM objects) between various healthcare entities within the Sudanese healthcare system. This service encompasses the establishment of DICOM nodes, the configuration of routing rules, and the implementation of protocols to ensure interoperability and data integrity. It is a critical component for modernizing healthcare IT and improving diagnostic capabilities by enabling seamless communication between imaging modalities, Picture Archiving and Communication Systems (PACS), hospital information systems (HIS), and electronic health records (EHRs).
| Who Needs DICOM Node Integration & Routing Service? | Typical Use Cases |
|---|---|
| Hospitals and Clinics (Public & Private): Any healthcare facility generating or requiring medical imaging data. | Inter-departmental image sharing (e.g., Radiology to Cardiology). |
| Radiology Departments: Central hubs for image acquisition, storage, and interpretation. | Centralized PACS for multiple clinics or remote sites. |
| Imaging Centers and Diagnostic Laboratories: Specialized facilities providing imaging services. | Teleradiology services, enabling remote interpretation. |
| Ministry of Health and Regulatory Bodies: For oversight, data aggregation, and public health initiatives. | Facilitating national health data repositories and epidemiological studies. |
| Tertiary Care Centers and Teaching Hospitals: Requiring advanced data management and research capabilities. | Multi-institutional research collaborations involving medical imaging. |
| Healthcare IT Providers and PACS Vendors: Implementing and managing DICOM infrastructure for their clients. | Onboarding new clients and ensuring seamless integration into existing hospital networks. |
Key Components and Functionalities of DNIRS
- DICOM Node Configuration: Establishing and registering compliant DICOM endpoints (AE Titles, IP addresses, ports) for imaging devices, PACS servers, RIS, and HIS.
- Network Connectivity: Ensuring reliable and secure network pathways (e.g., VPNs, dedicated lines) for DICOM communication, adhering to Sudanese regulatory and security standards.
- Routing Logic Definition: Implementing rules and policies to direct DICOM studies to appropriate destinations based on criteria such as modality type, referring physician, patient location, or urgency.
- Security and Access Control: Implementing authentication, authorization, and encryption mechanisms to protect sensitive patient data during transmission and storage, aligning with data privacy regulations.
- Interoperability Standards Adherence: Ensuring all integrated systems and nodes comply with relevant DICOM versions and profiles, facilitating seamless data exchange.
- Monitoring and Auditing: Establishing systems for real-time monitoring of DICOM traffic, performance, and error logging, along with audit trails for compliance and troubleshooting.
- Workflow Integration: Designing and implementing workflows that leverage DNIRS to automate data transfer, reduce manual intervention, and improve turnaround times for diagnostic reporting.
- Scalability and Performance Management: Designing the service to accommodate increasing data volumes and a growing number of connected nodes, ensuring optimal performance.
Who Needs Dicom Node Integration & Routing Service In Sudan?
The DICOM (Digital Imaging and Communications in Medicine) Node Integration & Routing Service plays a crucial role in modernizing healthcare by enabling seamless exchange and management of medical imaging data. In Sudan, where healthcare infrastructure is evolving, this service is particularly vital for improving diagnostic efficiency, patient care, and inter-facility collaboration. It ensures that medical images, such as X-rays, CT scans, and MRIs, can be securely and reliably sent, received, and stored across different departments and even between different healthcare institutions. This facilitates faster diagnoses, reduces the need for redundant imaging, and supports remote consultations and specialized expertise, ultimately leading to better health outcomes for the Sudanese population.
| Customer Segment | Key Departments Involved | Primary Needs Addressed |
|---|---|---|
| Public Hospitals | Radiology Department, IT Department, Clinical Departments (e.g., Surgery, Internal Medicine, Pediatrics), Administration | Centralized image management, improved workflow efficiency, inter-departmental sharing, compliance with data standards, disaster recovery. |
| Private Hospitals | Radiology Department, IT Department, Business Development, Administration | Enhanced service offering, competitive advantage, efficient patient throughput, secure data handling, potential for telemedicine integration. |
| Radiology Centers & Imaging Clinics | Radiology Department, IT Department, Front Desk/Admin | Streamlined image distribution to referring physicians, reduced manual handling, improved report turnaround times, secure archival. |
| Specialized Medical Centers | Radiology Department, Specific Clinical Specialties (e.g., Cardiology (Echocardiography), Neurology (MRI), Oncology (PET-CT)), IT Department | Advanced image analysis and comparison, collaboration with remote specialists, integration with PACS (Picture Archiving and Communication System) and RIS (Radiology Information System). |
| Diagnostic Laboratories | IT Department, Laboratory Management | Integration with other diagnostic data for a comprehensive patient record, secure data exchange. |
| Government Health Ministries & Agencies | IT Department, Public Health Surveillance, Health Information Management | Data aggregation for public health initiatives, standardization of imaging data across the nation, support for rural healthcare access, national health registries. |
| Medical Training & Research Institutions | Radiology Department, Research Departments, IT Department, Academic Affairs | Access to anonymized imaging datasets for research, facilitating educational tools, collaboration on research projects, secure data sharing for clinical trials. |
Target Customers and Departments in Sudan for DICOM Node Integration & Routing Service
- Hospitals (Public and Private)
- Radiology Centers and Imaging Clinics
- Specialized Medical Centers (e.g., Cardiology, Oncology)
- Diagnostic Laboratories
- Government Health Ministries and Agencies
- Medical Training and Research Institutions
Dicom Node Integration & Routing Service Process In Sudan
This document outlines the comprehensive workflow for integrating a DICOM (Digital Imaging and Communications in Medicine) node and establishing a routing service within the Sudanese healthcare landscape. The process is designed to be robust, secure, and compliant with local regulations and international standards. It covers the journey from initial inquiry and assessment to the final execution and ongoing maintenance of the DICOM node and routing service.
| Phase | Key Activities | Deliverables |
|---|---|---|
| Initial contact, needs assessment, feasibility study, proposal, contract signing. | Approved proposal, signed contract, scope of work document. |
| Network design, DICOM node architecture, routing rules, security protocols. | Detailed network design, configuration plan, routing rule matrix, security design document. |
| Hardware/software installation, network setup, DICOM node config, routing implementation, security config, integration with modalities/PACS. | Configured DICOM node, functional routing service, integrated systems, successful test data transfer. |
| Unit, integration, UAT, performance, and security testing; regulatory validation. | Test reports, UAT sign-off, validation certificates, security assessment report. |
| Go-live, user training, documentation handover, post-deployment monitoring. | Live DICOM node and routing service, trained staff, comprehensive documentation. |
| Ongoing monitoring, updates, troubleshooting, audits, capacity planning. | System uptime, performance reports, updated software, resolved issues, compliance reports. |
DICOM Node Integration & Routing Service Process in Sudan
- {"items":["1.1 Initial Inquiry: A healthcare facility (hospital, clinic, radiology center) expresses interest in connecting their Picture Archiving and Communication System (PACS) or imaging modality to a DICOM network for data exchange and remote access. This can be initiated through direct contact, partner referrals, or government/regulatory body recommendations.","1.2 Needs Assessment: A detailed assessment is conducted to understand the facility's current infrastructure, existing DICOM capabilities, imaging modalities, data volume, security requirements, and specific routing needs (e.g., sending studies to a central archive, sharing with referring physicians, facilitating telehealth).","1.3 Feasibility Study & Site Survey: Technical feasibility is evaluated, including network connectivity, bandwidth, hardware compatibility, and potential integration challenges. A site survey may be performed to assess physical infrastructure and security measures.","1.4 Scope Definition & Proposal: Based on the assessment, a clear scope of work is defined, outlining the services to be provided (DICOM node setup, routing configuration, security implementation, training). A comprehensive proposal is then submitted to the client, detailing technical specifications, timelines, costs, and deliverables.","1.5 Contract & Agreement: Upon client acceptance of the proposal, a formal contract is signed, outlining the terms and conditions of the service engagement. This includes SLAs (Service Level Agreements) for uptime, support, and data integrity."],"title":"Phase 1: Inquiry & Initial Assessment"}
- {"items":["2.1 Network Design & Configuration: Detailed network architecture is designed, ensuring secure and reliable data transmission. This involves IP addressing, firewall rules, VPN configuration (if required), and routing protocols.","2.2 DICOM Node Configuration: The DICOM node (which can be a dedicated server, PACS workstation, or integrated into existing infrastructure) is planned for installation and configuration. This includes setting up DICOM AE Titles, port numbers, and network protocols.","2.3 Routing Rules Definition: Specific routing rules are meticulously defined based on the facility's needs. This involves specifying source and destination AE Titles, modality types, patient demographics, and any other criteria for directing DICOM studies.","2.4 Security Protocol Design: Robust security measures are designed, including encryption (TLS/SSL for DICOM communication), access control lists (ACLs), authentication mechanisms, and adherence to data privacy regulations in Sudan.","2.5 Data Migration & Archiving Strategy (if applicable): If existing data needs to be migrated or a long-term archiving strategy is required, this is planned during this phase, considering data volume, format, and retention policies."],"title":"Phase 2: Planning & Design"}
- {"items":["3.1 Hardware/Software Installation & Setup: The physical hardware (servers, network devices) or virtual environment for the DICOM node is set up. Necessary software, including DICOM servers, routers, and security agents, is installed and configured.","3.2 Network Connectivity Establishment: Secure network connectivity is established between the DICOM node, the client's imaging modalities/PACS, and any external destinations (e.g., central archive, referring physician network).","3.3 DICOM Node Configuration & Registration: The DICOM node is configured with the defined AE Titles, ports, and network parameters. It is then registered with the relevant DICOM services or directory.","3.4 Routing Service Implementation: The defined routing rules are implemented within the DICOM routing engine. This involves configuring the logic for forwarding DICOM objects based on the established criteria.","3.5 Security Measures Implementation: All planned security protocols are implemented, including firewall configurations, VPN setup, encryption enablement, and access control.","3.6 Integration with Imaging Modalities/PACS: Seamless integration is established with the facility's imaging modalities (e.g., X-ray, CT, MRI, Ultrasound) and existing PACS to ensure automatic or manual sending of DICOM studies.","3.7 Initial Data Transfer & Verification: A small volume of test data is transferred to verify the integration and routing functionality. Data integrity and accuracy are thoroughly checked."],"title":"Phase 3: Implementation & Integration"}
- {"items":["4.1 Unit Testing: Individual components of the DICOM node and routing service are tested to ensure they function as expected.","4.2 Integration Testing: End-to-end testing is performed to validate the entire workflow, from image acquisition to routing to the intended destination.","4.3 User Acceptance Testing (UAT): The client's IT staff and relevant clinical personnel are involved in UAT to confirm that the system meets their operational requirements and expectations.","4.4 Performance Testing: The system's performance is evaluated under various load conditions to ensure it can handle the expected data volume without significant latency.","4.5 Security Penetration Testing: Security measures are rigorously tested to identify and address any potential vulnerabilities.","4.6 Validation Against Regulatory Requirements: The implemented solution is validated against any applicable Sudanese healthcare IT regulations and international DICOM standards."],"title":"Phase 4: Testing & Validation"}
- {"items":["5.1 Go-Live Deployment: Upon successful completion of testing and validation, the DICOM node and routing service are officially deployed into the production environment.","5.2 Comprehensive Training: Training sessions are conducted for the facility's IT administrators and relevant clinical staff on how to operate, monitor, and manage the DICOM node and routing service, including troubleshooting common issues.","5.3 Documentation Handover: Comprehensive technical documentation, user manuals, and operational guides are provided to the client.","5.4 Post-Deployment Monitoring: Initial monitoring is intensified to ensure smooth operation and immediate identification of any post-deployment issues."],"title":"Phase 5: Deployment & Training"}
- {"items":["6.1 Ongoing Monitoring & Performance Tuning: Continuous monitoring of the DICOM node and routing service performance, network health, and data flow. Regular performance tuning to optimize efficiency.","6.2 Regular Software Updates & Patching: Applying software updates, security patches, and bug fixes to the DICOM node and routing software to maintain security and functionality.","6.3 Troubleshooting & Issue Resolution: Providing ongoing technical support for any issues or errors encountered, with defined response and resolution times as per the SLA.","6.4 Security Audits & Compliance Checks: Periodic security audits and checks to ensure ongoing compliance with data privacy and security regulations.","6.5 Configuration Management & Changes: Managing and implementing any approved changes to the DICOM node configuration or routing rules.","6.6 Capacity Planning & Scalability: Monitoring resource utilization and planning for future capacity needs and scalability as the facility's imaging volume grows.","6.7 Disaster Recovery & Business Continuity: Ensuring robust disaster recovery and business continuity plans are in place for the DICOM node and routing service."],"title":"Phase 6: Operations & Maintenance"}
Dicom Node Integration & Routing Service Cost In Sudan
Integrating DICOM (Digital Imaging and Communications in Medicine) nodes and implementing robust routing services is crucial for modern healthcare facilities in Sudan. This enables seamless sharing of medical images and related data between different imaging modalities, PACS (Picture Archiving and Communication Systems), and workstations. The cost of such services in Sudan is influenced by a variety of factors, leading to a broad pricing range. Understanding these factors is essential for accurate budgeting and vendor selection.
| Service Component | Estimated Price Range (SDG - Sudanese Pound) |
|---|---|
| Basic DICOM Node Integration (e.g., 2-5 nodes) | 150,000 - 500,000 SDG |
| Advanced DICOM Integration (e.g., 5-15 nodes, basic routing) | 500,000 - 1,500,000 SDG |
| Complex Integration & Advanced Routing (e.g., 15+ nodes, custom rules, multiple sites) | 1,500,000 - 5,000,000+ SDG |
| Annual Software Licensing (per router/server) | 50,000 - 300,000+ SDG (depending on features) |
| Implementation & Configuration (per project phase) | 100,000 - 750,000+ SDG |
| Ongoing Technical Support & Maintenance (annual contract) | 50,000 - 400,000+ SDG (percentage of initial cost or tiered) |
Key Pricing Factors for DICOM Node Integration & Routing Services in Sudan
- Complexity of Integration: The number of DICOM nodes to be integrated (e.g., CT scanners, MRI machines, X-ray units, ultrasound devices, existing PACS servers) directly impacts the effort and thus the cost. Integrating legacy systems or those with non-standard DICOM configurations will be more complex and expensive.
- Volume of Data: The anticipated daily or monthly volume of DICOM studies to be processed and routed can influence the required infrastructure and bandwidth, impacting the overall cost.
- Network Infrastructure: The existing network capabilities within the facility and between different locations (if applicable) are critical. Upgrades to network hardware, bandwidth provisioning, and ensuring secure connections will add to the cost.
- Customization and Workflow Requirements: Specific routing rules, custom DICOM tag manipulation, or unique workflow integrations (e.g., integration with EMR/EHR systems) will necessitate custom development, increasing the price.
- Software Licensing: The cost of DICOM routing software licenses, which can be per-server, per-connection, or feature-based, is a significant component.
- Hardware Requirements: Depending on the solution, dedicated servers or specialized hardware might be required to host the DICOM router and manage data flow. This includes storage, processing power, and potentially redundancy.
- Implementation and Configuration Services: The labor costs associated with installing, configuring, and testing the DICOM integration and routing system by specialized engineers.
- Training and Support: Providing training for IT staff and radiologists on using and managing the system, along with ongoing technical support and maintenance contracts, contributes to the total cost.
- Vendor Expertise and Reputation: More established and reputable vendors with a proven track record in healthcare IT integration might command higher prices due to their expertise and reliability.
- Geographical Location and Accessibility: While less of a primary driver, accessibility of the facility for on-site implementation and support can sometimes influence travel and logistical costs.
- Security Requirements: Implementing robust security measures such as encryption, access controls, and audit trails, essential for sensitive medical data, can add to the complexity and cost.
Affordable Dicom Node Integration & Routing Service Options
Integrating DICOM nodes and establishing robust routing services can be a significant undertaking for healthcare organizations. This often involves complex technical configurations, specialized software, and ongoing maintenance. Fortunately, several affordable options and strategic approaches exist to streamline this process and reduce costs. This document explores value bundles, cost-saving strategies, and practical implementation considerations for DICOM node integration and routing services.
| Service Option / Strategy | Description | Value Proposition | Cost-Saving Strategies |
|---|---|---|---|
| Cloud-Based DICOM Routers/Gateways | Managed services that handle DICOM routing and forwarding through the cloud. Often offer APIs for integration. | Reduced on-premises infrastructure, simplified management, pay-as-you-go pricing, scalability. | Leverage SaaS models, choose tiered pricing based on volume, explore vendor-provided integration support. |
| Open-Source DICOM Toolkits & Libraries | Using free and open-source software development kits (SDKs) to build custom integration and routing logic. | Eliminates software licensing fees, high degree of customization. | Internal development expertise required, invest in training, community support can reduce reliance on paid support. |
| Managed Integration Services (Third-Party) | Outsourcing the integration and routing setup to specialized vendors. | Expertise on demand, faster deployment, reduced internal IT burden. | Negotiate fixed-price project costs, clearly define scope to avoid overruns, compare multiple vendor quotes. |
| Value Bundles (Vendor-Specific) | Package deals offered by PACS vendors or imaging solution providers that include integration and routing as part of a larger solution. | Potentially lower overall cost for a comprehensive solution, streamlined vendor management. | Evaluate if the bundle meets all needs, negotiate pricing for included services, understand long-term contract implications. |
| Hybrid Approaches | Combining on-premises components with cloud services or leveraging a mix of open-source and commercial tools. | Flexibility to optimize for cost and functionality, leverage existing investments. | Careful planning to ensure interoperability, phased implementation to manage costs, optimize resource allocation. |
| Strategic Workflow Optimization | Analyzing and redesigning imaging workflows to minimize unnecessary routing or complex integration points. | Reduced complexity leads to simpler, cheaper solutions. | Focus on essential routing, consolidate PACS/modalities where feasible, leverage smart routing rules. |
Key Considerations for Affordable DICOM Integration & Routing
- Understanding DICOM: The Digital Imaging and Communications in Medicine (DICOM) standard is crucial for interoperability in medical imaging. Familiarity with its structure, protocols (like C-STORE, C-FIND, C-MOVE), and data elements is fundamental.
- Integration Complexity: The ease of integration depends on the existing IT infrastructure, the capabilities of the DICOM nodes (e.g., PACS, modalities, viewers), and the chosen routing solution.
- Routing Needs: Organizations must clearly define their routing requirements, including study routing based on modality, patient demographics, study type, or destination PACS.
- Scalability: The chosen solution should be able to scale with the organization's growth in terms of imaging volume and the number of integrated DICOM nodes.
- Security: DICOM data often contains sensitive patient information. Robust security measures, including encryption and access controls, are paramount.
- Compliance: Adherence to healthcare regulations (e.g., HIPAA in the US, GDPR in Europe) is a non-negotiable aspect of DICOM integration.
Verified Providers In Sudan
In the challenging healthcare landscape of Sudan, identifying and relying on verified healthcare providers is paramount for ensuring quality and trustworthy medical services. Franance Health stands out as a beacon of reliability, meticulously vetting and credentialing its network of healthcare professionals. This rigorous process guarantees that patients receive care from highly qualified and ethical practitioners. Their commitment to transparency and excellence makes Franance Health the superior choice for accessing dependable healthcare in Sudan.
| Aspect | Franance Health's Verification | Benefit to Patients |
|---|---|---|
| Licensing and Certification | Thorough verification of all active and valid medical licenses and board certifications. | Ensures providers are legally authorized and qualified to practice medicine. |
| Educational Background | Verification of degrees, diplomas, and training from accredited institutions. | Confirms providers have received appropriate academic and practical training. |
| Professional Experience | In-depth review of past work history, including clinical experience and areas of specialization. | Guarantees providers have practical expertise relevant to patient needs. |
| Ethical Conduct and Reputation | Background checks and reference verification to assess professional conduct and reputation. | Ensures providers operate with integrity and prioritize patient well-being. |
| Specialization Confirmation | Validation of specific specializations and sub-specializations claimed by providers. | Allows patients to confidently select specialists for their specific medical conditions. |
Why Franance Health is the Best Choice for Verified Providers in Sudan:
- Uncompromising Credentialing Process: Franance Health employs a multi-stage verification system that scrutinizes licenses, certifications, educational backgrounds, and professional experience of all associated healthcare providers.
- Commitment to Ethical Practices: Beyond technical qualifications, Franance Health ensures that all its verified providers adhere to the highest ethical standards and patient-centric care principles.
- Access to a Diverse Network: Franance Health offers access to a wide range of specialists and general practitioners across various medical disciplines, ensuring comprehensive care options.
- Enhanced Patient Safety and Trust: By selecting Franance Health, patients gain the assurance of receiving care from providers who have undergone thorough vetting, minimizing risks and fostering trust.
- Streamlined Healthcare Access: Franance Health simplifies the process of finding and booking appointments with verified professionals, making healthcare more accessible and efficient for the Sudanese population.
- Continuous Quality Monitoring: Franance Health maintains ongoing oversight of its provider network to ensure sustained quality of care and patient satisfaction.
Scope Of Work For Dicom Node Integration & Routing Service
This Scope of Work (SOW) outlines the requirements for integrating a DICOM (Digital Imaging and Communications in Medicine) Node and establishing a robust DICOM Routing Service. The objective is to enable seamless exchange of medical imaging data between various DICOM entities within the healthcare network. This document details the technical deliverables, standard specifications, and project phases involved.
| Phase | Description | Key Activities | Deliverables |
|---|---|---|---|
| Phase 1: Planning & Design | Define the overall architecture, identify DICOM entities, and establish routing logic. | Requirements gathering, network assessment, DICOM entity profiling, routing rule definition, security protocol selection, hardware/software specification. | Architecture Design Document, Network Diagram, DICOM Entity Profile Document, Routing Rule Specification, Security Plan. |
| Phase 2: DICOM Node Implementation | Set up and configure the DICOM Node to act as a sender and receiver. | DICOM Node software installation & configuration, network connectivity testing, DICOM AE Title configuration, modality worklist integration (if applicable), C-STORE, C-FIND, C-MOVE SCP/SCU configuration. | Configured DICOM Node, Test Scripts & Results, DICOM Conformance Statements. |
| Phase 3: DICOM Routing Service Development | Develop and deploy the service responsible for routing DICOM messages. | Routing engine development, rule engine implementation, database design for routing rules, API development for rule management (if applicable), integration with DICOM Node. | Developed Routing Service, Routing Rule Management Interface (if applicable), Integration Test Plan & Results. |
| Phase 4: Integration & Testing | Connect the DICOM Node and Routing Service with other DICOM entities and perform comprehensive testing. | End-to-end DICOM data flow testing, modality integration testing, PACS integration testing, performance testing, security testing, user acceptance testing (UAT). | Integrated DICOM Solution, Comprehensive Test Reports (Functional, Performance, Security), UAT Sign-off. |
| Phase 5: Deployment & Handover | Deploy the solution to the production environment and provide training and documentation. | Production environment setup, final deployment, knowledge transfer sessions, training for administrators and operators, final documentation delivery. | Deployed DICOM Integration & Routing Service, Training Materials, Operations & Maintenance Manual, Final Project Report. |
Standard Specifications & Compliance
- DICOM Part 1: Introduction and Overview
- DICOM Part 3: Information Object Definitions
- DICOM Part 4: Service Class Specifications
- DICOM Part 5: Data Structures and Encoding
- DICOM Part 7: Message Exchange
- DICOM Part 8: Network Communication Support
- DICOM Part 11: Media Storage and File Format
- DICOM Part 14: Grayscale Standard Display Function
- DICOM Part 15: Security and System Management
- DICOM Part 16: Content Conveyance
- HL7 v2.x (for potential integration with RIS/HIS, if specified)
- Relevant security standards (e.g., TLS for secure DICOM transmission).
Service Level Agreement For Dicom Node Integration & Routing Service
This Service Level Agreement (SLA) outlines the performance and availability commitments for the DICOM Node Integration & Routing Service. It defines the responsibilities of both the service provider and the client, as well as the metrics for measuring and reporting on service performance, specifically focusing on response times and uptime guarantees.
| Metric | Definition | Guarantee | Measurement Frequency | Reporting |
|---|---|---|---|---|
| Service Uptime | The percentage of time the DICOM Node Integration & Routing Service is operational and accessible for processing DICOM messages. | 99.9% monthly uptime. | Continuous monitoring. | Monthly SLA report. |
| DICOM C-STORE Response Time (Average) | The average time, in milliseconds, from when a DICOM C-STORE request is received by the service to when a C-STORE-RSP (response) is sent. | Target of 500 milliseconds. | Real-time, aggregated monthly. | Monthly SLA report. |
| DICOM C-STORE Response Time (95th Percentile) | The response time, in milliseconds, for the slowest 5% of DICOM C-STORE requests. This helps ensure consistent performance. | No more than 2 seconds. | Real-time, aggregated monthly. | Monthly SLA report. |
| Unscheduled Downtime | Any period where the service is unavailable due to unforeseen issues or failures, excluding scheduled maintenance. | Within the scope of the 99.9% uptime guarantee. | Continuous monitoring. | Incident reports provided within 2 hours of detection for outages exceeding 15 minutes. |
Key Service Metrics and Guarantees
- Uptime Guarantee: The DICOM Node Integration & Routing Service will be available 99.9% of the time in any given calendar month, excluding scheduled maintenance periods.
- Response Time Targets: The service will aim to respond to DICOM C-STORE requests within a target of 500 milliseconds on average, and no more than 2 seconds for 95% of requests, under normal operating conditions.
- Scheduled Maintenance: Planned maintenance windows will be communicated to the client at least 48 hours in advance and will be scheduled during off-peak hours (e.g., weekends, overnight) to minimize disruption.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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