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Verified Service Provider in South Sudan

DICOM Node Integration & Routing Service in South Sudan Engineering Excellence & Technical Support

DICOM Node Integration & Routing Service High-standard technical execution following OEM protocols and local regulatory frameworks.

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Seamless DICOM Node Integration

Establishes robust and secure connections between disparate DICOM imaging modalities and Picture Archiving and Communication Systems (PACS) across South Sudan's healthcare facilities. Our service ensures interoperability by adhering to DICOM standards, enabling efficient data exchange for improved diagnostic workflows.

Intelligent DICOM Routing & Archiving

Implements intelligent routing logic for DICOM objects based on modality, study type, and destination. This service optimizes storage utilization on local PACS and facilitates secure, reliable forwarding to central archives or specialized reading centers, minimizing data loss and ensuring timely access to crucial patient information.

Enhanced Data Security & Compliance

Prioritizes data security and patient privacy by implementing robust encryption, access controls, and audit trails for all DICOM traffic. Our service helps healthcare providers in South Sudan meet regulatory requirements and ensures the integrity and confidentiality of sensitive medical imaging data during transmission and storage.

What Is Dicom Node Integration & Routing Service In South Sudan?

The DICOM Node Integration & Routing Service (DNIRS) in South Sudan refers to a set of capabilities and functionalities designed to facilitate the secure and efficient exchange of medical imaging data (DICOM) between disparate healthcare facilities and information systems within the country. This service addresses the challenges of interoperability, data governance, and accessibility in a developing healthcare infrastructure. It involves establishing standardized protocols, secure network connections, and intelligent routing mechanisms to ensure that DICOM studies are reliably transmitted to their intended destinations for diagnostic interpretation, archiving, and research. The DNIRS aims to overcome geographical barriers, technological disparities, and data silos to improve patient care outcomes through enhanced medical imaging accessibility and utilization.

Who Needs DNIRS in South Sudan?Typical Use Cases
Hospitals (Public & Private): Requiring the ability to send imaging studies from modalities (X-ray, CT, MRI, Ultrasound) to PACS for interpretation and archiving, and to referring physicians.Referral Centers & Tertiary Hospitals: Needing to receive DICOM studies from smaller, peripheral clinics for specialized diagnosis and treatment planning.Diagnostic Imaging Clinics: Seeking to integrate with hospital PACS for downstream reporting and archiving.Ministry of Health & Public Health Agencies: Requiring aggregated imaging data for disease surveillance, public health initiatives, and resource allocation.Research Institutions: Needing access to anonymized or de-identified DICOM datasets for epidemiological studies and medical research.Telemedicine Providers: Facilitating the secure transfer of DICOM studies to remote specialists for consultation and diagnosis.Remote & Rural Healthcare Facilities: Enabling the transmission of imaging studies to central hubs or larger hospitals when local interpretation capacity is unavailable.
Teleradiology Workflows: Routing X-ray, CT, or MRI studies from remote clinics to radiologists located in urban centers or abroad for interpretation.Inter-facility Referrals: Seamlessly sending patient imaging data to a higher-level facility when a patient requires advanced diagnostic or treatment services.PACS Consolidation & Disaster Recovery: Enabling the central consolidation of imaging archives or the replication of data to off-site disaster recovery locations.Longitudinal Patient Record Management: Ensuring that all imaging studies for a given patient, regardless of where they were performed, are accessible within a unified system.Emergency Department Radiology: Rapidly routing critical imaging studies to on-call radiologists for immediate assessment.Public Health Surveillance: Aggregating anonymized imaging data to identify disease prevalence and trends within specific populations.Second Opinion Consultations: Facilitating the secure sharing of DICOM studies with external experts for a second opinion.

Key Components of DICOM Node Integration & Routing Service in South Sudan

  • DICOM Conformance Statements & Interoperability: Ensuring that all participating DICOM nodes (imaging modalities, PACS, RIS, workstations) adhere to agreed-upon DICOM conformance levels and standards for successful communication.
  • Secure Network Infrastructure: Implementing robust and secure network connectivity (e.g., VPNs, encrypted channels) between healthcare sites to protect sensitive patient data during transmission.
  • Routing Engine & Rules Management: Establishing a centralized or distributed routing engine that can intelligently direct DICOM studies based on predefined rules, such as study type, referring physician, destination PACS, or clinical workflow requirements.
  • Data Validation & Error Handling: Implementing mechanisms to validate incoming and outgoing DICOM data, detect errors, and provide notification and resolution protocols.
  • Patient Demographics Matching & Reconciliation: Developing strategies to accurately match patient demographic information across different systems to ensure correct study attribution.
  • Audit Trails & Logging: Maintaining comprehensive audit trails of all DICOM message exchanges for security, compliance, and troubleshooting purposes.
  • Master Patient Index (MPI) Integration (Optional but Recommended): Integrating with an MPI to provide a unified patient identification across all participating systems.
  • Data Archiving & Retrieval Policies: Defining policies for long-term storage and efficient retrieval of DICOM studies in compliance with national regulations.
  • Remote Interpretation & Tele-radiology Support: Enabling the routing of DICOM studies to remote radiologists or specialized centers for interpretation, crucial for areas with limited local expertise.
  • Training & Support: Providing ongoing training and technical support to healthcare professionals and IT staff on the operation and maintenance of the DNIRS.

Who Needs Dicom Node Integration & Routing Service In South Sudan?

In South Sudan's evolving healthcare landscape, the need for robust medical imaging data management is becoming increasingly critical. The DICOM Node Integration & Routing Service offers a specialized solution to address these challenges, ensuring seamless, secure, and efficient handling of Digital Imaging and Communications in Medicine (DICOM) data. This service is designed for organizations that require reliable transmission, storage, and access to medical images, vital for diagnosis, treatment planning, and research.

Target Customer SegmentKey Departments & Their Needs
Government Healthcare Facilities (e.g., Ministry of Health, Public Hospitals)Radiology Departments: Need to acquire, store, and share X-ray, CT, MRI, and ultrasound images. Integration with Picture Archiving and Communication Systems (PACS) is crucial. IT Departments: Require secure data transfer protocols and network management for medical imaging. Public Health Agencies: Need to aggregate imaging data for disease surveillance and outbreak management. Outpatient & Inpatient Services: Require timely access to patient imaging for diagnosis and treatment.
Non-Governmental Organizations (NGOs) providing healthcareClinical Services: Rely on diagnostic imaging for patient care, especially in remote areas. Project Management: Need to track imaging capabilities and data flow for grant reporting and operational efficiency. Logistics & IT: Require reliable systems for data transfer in resource-constrained environments. Referral Centers: Need to send and receive imaging studies from peripheral clinics.
Private Hospitals and ClinicsRadiology & Imaging Departments: Essential for offering comprehensive diagnostic services. Cardiology Departments: Require echocardiogram and other cardiac imaging data. Oncology Departments: Depend on imaging for diagnosis, staging, and monitoring treatment response. IT & Administration: Focus on efficient workflow, data security, and cost-effectiveness. Patient Records Management: Need integrated access to imaging within the Electronic Health Record (EHR).
Diagnostic Imaging CentersRadiology Technologists: Operate imaging modalities and generate DICOM data. Radiologists: Interpret images and generate reports. PACS Administrators: Manage image archiving, retrieval, and distribution. Operations Management: Focus on workflow optimization and service delivery to referring physicians.
Medical Research InstitutionsResearchers: Require access to large datasets of anonymized imaging data for studies. Data Management Teams: Need robust systems for data aggregation, curation, and secure sharing. IT Infrastructure: Support for large-scale data storage and high-speed network connectivity.
Public Health AgenciesEpidemiologists: Utilize imaging data for disease surveillance, tracking trends, and understanding disease patterns (e.g., tuberculosis, pneumonia). Program Managers: Oversee public health initiatives that may involve diagnostic imaging. Data Analysts: Process and interpret public health data, including imaging metrics.

Target Customers in South Sudan

  • Government Healthcare Facilities
  • Non-Governmental Organizations (NGOs) providing healthcare
  • Private Hospitals and Clinics
  • Diagnostic Imaging Centers
  • Medical Research Institutions
  • Public Health Agencies

Dicom Node Integration & Routing Service Process In South Sudan

This document outlines the typical workflow for integrating a new DICOM node and establishing routing services within the healthcare infrastructure of South Sudan. This process is designed to ensure seamless image data exchange between medical facilities, facilitating improved diagnostics, remote consultations, and centralized data management. The workflow begins with an initial inquiry and progresses through technical assessment, implementation, and ongoing service management.

StageDescriptionKey ActivitiesResponsible PartiesDeliverables
Inquiry & Initial ContactThe process begins when a healthcare facility expresses interest in connecting their DICOM-capable equipment to a central routing service or integrating a new DICOM node.Contacting the service provider, initial discussion of needs and goals.Healthcare Facility, DICOM Service ProviderInitial understanding of requirements.
Needs Assessment & Site SurveyA detailed evaluation of the facility's existing infrastructure, equipment, network capabilities, and specific imaging workflow requirements.On-site visit (if feasible), inventory of DICOM modalities, assessment of network bandwidth and security, identification of PACS/RIS integration needs.DICOM Service Provider (Technical Team)Site assessment report, documented technical requirements, infrastructure readiness evaluation.
Proposal & AgreementBased on the needs assessment, a comprehensive proposal is developed, outlining the technical solution, costs, timelines, and service level agreements (SLAs).Development of a formal proposal, cost estimation, negotiation of terms, signing of contracts/agreements.DICOM Service Provider, Healthcare Facility ManagementSigned service agreement, detailed project proposal.
Technical Design & PlanningDetailed design of the DICOM node integration and routing solution, including network topology, IP addressing, security protocols, and routing logic.Network design, firewall rules, DICOM AE title configuration, storage requirements, backup strategy.DICOM Service Provider (Technical Architects)Technical design document, network diagrams, security plan.
Hardware/Software Procurement & SetupAcquisition and installation of any necessary hardware (servers, network devices) or software licenses for the DICOM node or routing service.Ordering equipment, installing operating systems and DICOM software, configuring hardware parameters.DICOM Service Provider, Hardware/Software VendorsInstalled and configured hardware and software.
Network Configuration & Connectivity TestingSetting up network connections, configuring firewalls, and ensuring secure and reliable communication between the DICOM node, the routing service, and other connected nodes.IP address assignment, subnet configuration, firewall rule implementation, VPN setup (if applicable), ping and port tests.DICOM Service Provider (Network Engineers), Healthcare Facility IT TeamVerified network connectivity, documented network configuration.
DICOM Node Configuration & RegistrationConfiguring the new DICOM node with its unique Application Entity (AE) title, IP address, and port, and registering it with the central routing service.Setting up DICOM services on the node, defining its role (e.g., SCU, SCP), registering AE title and network details with the router.DICOM Service Provider, Healthcare Facility IT TeamConfigured DICOM node, registered AE title.
Routing Rule Definition & ImplementationDefining the rules for how DICOM images will be routed. This can be based on modality, study type, destination facility, or patient information.Collaborative definition of routing logic, configuration of forwarding rules, destination AE titles, and query/retrieve parameters.DICOM Service Provider (Application Specialists), Healthcare Facility Radiologists/ITDefined and implemented routing rules.
System Testing & ValidationThorough testing of the integrated system to ensure data integrity, proper routing, and adherence to defined SLAs.Sending test images from various modalities, verifying routing to correct destinations, performing query/retrieve operations, checking for errors, performance testing.DICOM Service Provider (QA Team), Healthcare Facility StaffTest reports, validation sign-off.
User Training & HandoverTraining healthcare facility staff on how to utilize the new DICOM node and understand the routing process.Conducting training sessions for radiologists, technologists, and IT staff, providing user manuals and documentation.DICOM Service Provider (Trainers)Trained personnel, user documentation.
Go-Live & MonitoringThe official launch of the integrated DICOM node and routing service. Continuous monitoring of system performance and data flow.Switching to live data transmission, active monitoring of logs, network traffic, and error rates.DICOM Service Provider (Operations Team), Healthcare Facility IT TeamOperational DICOM integration, real-time system status.
Ongoing Support & MaintenanceProviding continuous technical support, system updates, troubleshooting, and performance optimization to ensure the long-term reliability of the service.Helpdesk support, remote diagnostics, software/hardware maintenance, regular performance reviews, incident management.DICOM Service Provider (Support & Maintenance Team)Sustained service availability, incident resolution, system updates.

DICOM Node Integration & Routing Service Process Workflow

  • Inquiry & Initial Contact
  • Needs Assessment & Site Survey
  • Proposal & Agreement
  • Technical Design & Planning
  • Hardware/Software Procurement & Setup
  • Network Configuration & Connectivity Testing
  • DICOM Node Configuration & Registration
  • Routing Rule Definition & Implementation
  • System Testing & Validation
  • User Training & Handover
  • Go-Live & Monitoring
  • Ongoing Support & Maintenance

Dicom Node Integration & Routing Service Cost In South Sudan

Implementing DICOM (Digital Imaging and Communications in Medicine) node integration and routing services in South Sudan presents a unique set of cost considerations. These services are crucial for healthcare facilities to enable the secure and efficient transfer of medical images and associated data. The pricing is not as standardized as in developed markets and is heavily influenced by several key factors. It's important to note that direct pricing for such specialized IT services can be difficult to find publicly, and quotes will likely be project-specific. The ranges provided are estimations based on industry knowledge and the specific economic context of South Sudan.

Service ComponentEstimated Cost Range (South Sudanese Pound - SSP)Notes
Initial DICOM Node Integration & Configuration (Per Modality/System)500,000 - 2,500,000+ SSPHighly variable based on system complexity and vendor. Includes initial setup and basic routing rules.
DICOM Routing Software/Middleware (Licensing)300,000 - 1,500,000+ SSP (Annual/Perpetual)Depends on the vendor, features, and number of nodes supported. Open-source options may reduce licensing costs but increase implementation complexity.
Dedicated DICOM Router Hardware (If Required)750,000 - 4,000,000+ SSPDepends on throughput, redundancy, and advanced features. May be bundled with software solutions.
Network Infrastructure Upgrades (If Necessary)200,000 - 1,000,000+ SSPIncludes cabling, switches, routers, and potentially dedicated leased lines if internet is unreliable.
Security Enhancements (Encryption, Access Control)150,000 - 750,000+ SSPCost of implementing robust security protocols and potential specialized hardware/software.
Custom Development & Workflow Integration400,000 - 2,000,000+ SSP (per project)For specific needs not met by off-the-shelf solutions. Requires skilled developers.
Installation & On-site Configuration Labor200,000 - 800,000+ SSPBased on duration, number of technicians, and travel expenses within South Sudan.
User & IT Staff Training100,000 - 500,000+ SSPCan be on-site or remote, depending on the provider and complexity of the system.
Annual Support & Maintenance15% - 30% of initial investment (Annual)Covers technical support, software updates, and potential hardware servicing.
Project Management (Full Implementation)300,000 - 1,500,000+ SSPFor larger, more complex projects, to oversee the entire integration process.

Key Pricing Factors for DICOM Node Integration & Routing Services in South Sudan

  • Complexity of Integration: The number and type of existing imaging modalities (e.g., X-ray, CT, MRI, Ultrasound) and Picture Archiving and Communication Systems (PACS) to be integrated. Integrating older or proprietary systems can be more challenging and costly.
  • Volume of Data: The expected volume of DICOM data to be transferred and stored. Higher volumes may necessitate more robust and scalable routing solutions, impacting hardware and bandwidth costs.
  • Network Infrastructure: The quality and availability of reliable internet connectivity and internal network infrastructure within the healthcare facility. Poor infrastructure may require additional investment in network upgrades or specialized connectivity solutions.
  • Security Requirements: The level of security needed for DICOM data transmission (e.g., encryption, access controls, audit trails). Enhanced security measures add to the overall cost.
  • Customization and Development: The need for custom development to meet specific workflow requirements or integrate with other hospital information systems (HIS) or electronic health records (EHRs).
  • Vendor Expertise and Reputation: The experience, reputation, and overhead of the service provider. Established international vendors may charge more than local IT integrators, though the latter might have a better understanding of local constraints.
  • Hardware and Software Costs: The purchase or licensing of DICOM routers, middleware, servers, and any associated software licenses. This can be a significant upfront expense.
  • Installation and Configuration: The labor costs associated with physically installing hardware, configuring software, and setting up the routing rules.
  • Training: The cost of training IT staff and clinical users on the new DICOM system.
  • Ongoing Support and Maintenance: Annual or monthly fees for technical support, software updates, bug fixes, and potential hardware maintenance.
  • Remote Access and Monitoring: If remote access for troubleshooting or monitoring is required, this can add to infrastructure and security costs.
  • Currency Fluctuations and Import Duties: Given the reliance on imported technology, currency exchange rates and import duties can significantly impact the final price.
  • Local Service Provider Availability and Capacity: The limited availability of highly specialized IT service providers in South Sudan can lead to higher pricing due to demand and limited competition.

Affordable Dicom Node Integration & Routing Service Options

Integrating DICOM (Digital Imaging and Communications in Medicine) nodes and establishing robust routing services can be a significant undertaking for healthcare organizations, often involving complex technical configurations and substantial investment. This document explores affordable options for DICOM node integration and routing, emphasizing value bundles and cost-saving strategies to help organizations optimize their Picture Archiving and Communication Systems (PACS) and imaging workflows.

Value Bundle OptionDescriptionCost-Saving Strategies EmbeddedIdeal For
Core Integration & Basic RoutingBundles essential DICOM integration for a limited number of modalities with fundamental routing rules (e.g., send to PACS, send to archive). Focuses on getting core systems communicating.Leverages open-source DICOM toolkits (e.g., dcmtk) or pre-built integration modules. Minimizes custom development. Standardized workflow templates reduce consulting time.Small clinics, imaging centers with limited modalities, or organizations establishing their first PACS.
Advanced Workflow AutomationIncludes integration for a wider range of modalities, complex routing logic (e.g., conditional routing, load balancing), and basic HL7 integration for enhanced data exchange.Utilizes workflow engines that can be configured rather than heavily programmed. Automation reduces manual intervention and potential errors. Integration with existing HL7 interfaces reduces redundant data entry.Medium-sized hospitals, imaging departments with diverse equipment, or organizations looking to improve efficiency beyond basic routing.
Enterprise-Wide PACS Integration & Smart RoutingComprehensive solution covering integration of all imaging devices, advanced routing with AI-driven insights (e.g., directing urgent cases to specific reading stations), full HL7 integration, and robust security/compliance features.Scalable architecture designed for growth, minimizing future re-integration costs. Pre-configured security protocols reduce audit and remediation expenses. Centralized management reduces IT overhead.Large hospital networks, multi-site imaging organizations, or institutions aiming for a highly optimized and secure imaging ecosystem.
Managed Services & Cloud-Based SolutionsOutsourced management of DICOM infrastructure and routing, often hosted in the cloud. The provider handles installation, configuration, monitoring, and maintenance.Eliminates upfront capital expenditure on hardware and dedicated IT staff. Predictable subscription costs simplify budgeting. Scalability to meet demand without over-provisioning.Organizations seeking to reduce IT burden, avoid capital expenditures, or requiring flexible and scalable solutions without in-house expertise.

Key Components of DICOM Node Integration & Routing Services

  • DICOM Conformance Testing: Ensuring that new or existing imaging devices and PACS systems communicate correctly according to DICOM standards.
  • Workflow Design & Optimization: Analyzing and streamlining the movement of imaging data from acquisition to storage, viewing, and reporting.
  • Integration with Existing Systems: Connecting new DICOM nodes (e.g., modalities, viewers) with current PACS, RIS (Radiology Information Systems), and EMRs (Electronic Medical Records).
  • HL7 Integration: Facilitating the exchange of clinical and administrative data between healthcare systems, often complementing DICOM workflows.
  • Data Archiving & Retrieval: Implementing secure and efficient methods for storing and accessing medical images.
  • Routing Rules & Policies: Defining how images are sent to different destinations based on modality, urgency, user, or other criteria.
  • Security & Compliance: Implementing measures to protect patient data privacy (e.g., HIPAA) and ensure regulatory adherence.
  • Monitoring & Maintenance: Ongoing oversight of the DICOM network and services to ensure optimal performance and identify issues proactively.

Verified Providers In South Sudan

Navigating healthcare in South Sudan can be challenging, and ensuring you are receiving care from verified and reputable providers is paramount. Franance Health stands out as a leading organization committed to providing high-quality, accessible, and ethically-driven healthcare services across the nation. Their stringent credentialing process and unwavering dedication to patient well-being make them the optimal choice for individuals and communities seeking reliable medical support.

Franance Health Credentialing AspectDescription of Benefit to PatientsExamples of Verified Credentials
Medical Licensing VerificationEnsures providers are legally qualified and authorized to practice medicine in South Sudan.South Sudan Medical Council Registration, Valid Practicing Certificates.
Educational Qualification ValidationConfirms providers have received proper theoretical and practical training from recognized institutions.Degrees and Diplomas from Accredited Medical Schools (MBBS, Nursing Diplomas, etc.).
Professional Experience AssessmentGuarantees providers have practical experience and are adept at handling various medical conditions.Letters of Recommendation, Previous Employment Verifications, Specialist Certifications.
Background ChecksEnsures providers have a clean record and uphold ethical standards in their practice.Criminal Record Checks, Professional Misconduct Checks.
Specialist CertificationsIdentifies providers with specialized knowledge and skills in specific medical fields.Certifications in Surgery, Pediatrics, Public Health, etc.
Language ProficiencyFacilitates clear communication and understanding between patients and providers, crucial for accurate diagnosis and treatment.Assessment of proficiency in local languages and English.

Why Franance Health is the Best Choice:

  • Rigorous Provider Vetting: Franance Health employs a comprehensive vetting process for all its healthcare professionals. This includes verifying medical licenses, educational qualifications, professional experience, and conducting thorough background checks. This ensures that only competent and trustworthy individuals join their network.
  • Commitment to Quality Standards: The organization adheres to international best practices and South Sudan's national healthcare guidelines. This commitment translates into consistent, high-quality care, from preventative services to specialized treatments.
  • Patient-Centric Approach: Franance Health prioritizes the patient experience. Their providers are trained in compassionate care, effective communication, and respecting patient autonomy. This focus fosters trust and encourages patients to actively participate in their healthcare journey.
  • Accessibility and Reach: Understanding the vastness and logistical challenges of South Sudan, Franance Health strives to expand its reach, making essential healthcare services available in underserved areas. This includes mobile clinics, outreach programs, and partnerships with local communities.
  • Ethical Practices and Transparency: Integrity is at the core of Franance Health's operations. They are committed to ethical medical practices, fair pricing, and transparent communication with patients about their treatment options and costs.
  • Continuous Professional Development: Franance Health invests in the ongoing training and development of its staff, ensuring they are up-to-date with the latest medical advancements and best practices in healthcare delivery.
  • Holistic Health Solutions: Beyond immediate medical needs, Franance Health often integrates public health initiatives, health education, and community engagement to promote overall well-being and address the root causes of health disparities.

Scope Of Work For Dicom Node Integration & Routing Service

This Scope of Work (SOW) outlines the requirements for the integration of a DICOM node and the establishment of a robust DICOM routing service. The objective is to enable seamless and secure transmission of medical imaging data between various DICOM-compliant devices and systems within the client's infrastructure. This document details the technical deliverables and the standard specifications to be adhered to throughout the project lifecycle.

PhaseDescriptionKey ActivitiesDeliverablesStandard Specifications
Discovery & PlanningUnderstanding the existing DICOM environment, requirements, and defining the integration strategy.Site survey, stakeholder interviews, network assessment, requirement gathering, architecture design.Integration plan, network diagrams, detailed technical design document.DICOM Conformance Statements of existing devices, HL7 specifications (if applicable), relevant security policies.
DICOM Node IntegrationInstalling, configuring, and testing the new DICOM node.Software installation, network configuration, AE Title registration, DICOM service class configuration (C-STORE, C-FIND, C-MOVE, etc.), initial testing.Configured DICOM node instance, successful AE Title registration, documented node configuration.DICOM Part 10 (File Format), DICOM Part 8 (Network Communications), relevant Service Class Specifications (e.g., Modality Worklist Management, Storage Commitment).
DICOM Routing Service DeploymentSetting up and configuring the DICOM routing engine.Installation of routing software, defining routing rules (based on AE Title, Study Instance UID, etc.), configuring destination AE Titles, setting up workflow logic.Deployed and configured DICOM routing service, documented routing rules and workflow logic.DICOM Part 8 (Network Communications), industry-standard routing protocols, custom logic based on client's workflow requirements.
Testing & ValidationComprehensive testing to ensure the integration and routing service function as per requirements.Unit testing, integration testing, end-to-end workflow testing, performance testing, security testing, user acceptance testing (UAT).Test plan, test cases, test reports, UAT sign-off.DICOM standard compliance testing, performance benchmarks, security audit reports.
Deployment & Go-LiveDeploying the integrated solution into the production environment.Production deployment, final configuration checks, go-live support.Live DICOM node and routing service.Production environment standards, change management procedures.
Documentation & TrainingProviding all necessary documentation and training for the client's IT and operational staff.User manuals, administrator guides, troubleshooting guides, training sessions.Comprehensive documentation set, trained personnel.Clear and concise technical documentation, hands-on training materials.

Project Objectives

  • Successfully integrate a new DICOM node into the existing network infrastructure.
  • Configure and deploy a reliable DICOM routing service to manage image workflows.
  • Ensure secure and efficient transfer of DICOM objects (images, reports, etc.).
  • Provide comprehensive documentation and training for ongoing management and support.
  • Achieve interoperability with specified existing and future DICOM entities.

Service Level Agreement For Dicom Node Integration & Routing Service

This Service Level Agreement (SLA) outlines the commitment to the availability and performance of the DICOM Node Integration & Routing Service. It defines the responsibilities of both the service provider and the client, ensuring reliable and efficient handling of DICOM images and related data.

MetricTarget/GuaranteeMeasurement PeriodNotes
Service Uptime99.9% (Excluding scheduled maintenance)MonthlyDowntime is defined as the inability to perform core DICOM node integration and routing functions. Scheduled maintenance will be communicated at least 72 hours in advance.
Response Time (DICOM C-STORE/C-FIND/C-MOVE)< 2 seconds for 95% of requestsMonthlyApplies to successful requests within the defined network environment. Network latency outside the service provider's control is excluded.
Response Time (API calls for configuration/management)< 1 second for 90% of requestsMonthlyApplies to API endpoints related to managing node configurations and routing rules.
Data Ingestion RateGuaranteed up to X GB/hour (configurable based on agreement)ContinuousActual ingest rate may vary based on the performance of the sending DICOM nodes and network bandwidth.
Data Retrieval Latency< 5 seconds for 95% of image retrieval requestsMonthlyApplies to retrieval of images within the service's managed storage. Large datasets or complex queries may experience longer retrieval times.
Incident Response TimeCritical Incidents: < 1 hour to acknowledge and begin investigationPer IncidentCritical incidents are defined as service-wide outages impacting core functionality. Non-critical incidents will have a tiered response time based on severity.
Scheduled Maintenance WindowMaximum 4 hours per month, typically during off-peak hoursMonthlyClient will be notified at least 72 hours in advance. Emergency maintenance may require shorter notice.

Key Service Components Covered

  • DICOM Node Registration and Configuration
  • DICOM Routing Rules Management
  • DICOM Image Ingestion and Storage
  • DICOM Image Retrieval and Query
  • Audit Trail and Logging
  • Security and Access Control
In-Depth Guidance

Frequently Asked Questions

Background
Phase 02: Execution

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