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Verified Service Provider in South Sudan
Medical Equipment Import Documentation Support Service in South Sudan
Engineering Excellence & Technical Support
Medical Equipment Import Documentation Support Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Streamlined Import Permit Acquisition
Leverage our expertise to navigate the South Sudanese Ministry of Health and National Revenue Authority permit application processes. We meticulously prepare and submit all required documentation, ensuring compliance with current regulations to expedite the approval of your medical equipment imports.
Customs Clearance Optimization
We provide end-to-end support for customs clearance, from accurate tariff classification and duty/tax calculation to the preparation of Bills of Entry. Our proactive approach minimizes delays and potential penalties, ensuring your medical equipment reaches its destination efficiently.
Regulatory Compliance Assurance
Our service includes thorough verification of all necessary product registration, quality certification (e.g., WHO prequalification, CE marking where applicable), and manufacturer documentation. We ensure your imports meet South Sudan's stringent quality and safety standards, preventing rejections and import hold-ups.
What Is Medical Equipment Import Documentation Support Service In South Sudan?
Medical Equipment Import Documentation Support Service in South Sudan refers to a specialized professional offering that facilitates the intricate and often challenging process of importing medical devices and equipment into the Republic of South Sudan. This service is designed to navigate the regulatory landscape, ensure compliance with national standards and customs procedures, and expedite the clearance of essential medical goods. It encompasses the preparation, verification, and submission of all requisite documentation required by South Sudanese governmental agencies, including but not limited to, the Ministry of Health, the National Revenue Authority (Customs), and other relevant regulatory bodies. The objective is to mitigate delays, prevent financial penalties, and guarantee that imported medical equipment meets the necessary specifications and legal requirements for deployment within the nation's healthcare infrastructure.
| Service Recipient | Need for Service | Typical Use Cases |
|---|---|---|
| Hospitals and Healthcare Facilities (Public and Private) | Acquisition of specialized diagnostic, therapeutic, and surgical equipment; maintenance of existing medical infrastructure; expansion of service offerings. | Importing new MRI machines, CT scanners, laboratory analyzers, surgical robots, and critical care equipment. Procuring spare parts for existing sophisticated medical machinery. |
| Medical Equipment Manufacturers and Distributors | Establishing a market presence in South Sudan; ensuring compliant product distribution; managing import logistics for their clientele. | Introducing novel medical technologies to the South Sudanese market; fulfilling orders for local healthcare providers; complying with import regulations for a new product line. |
| Non-Governmental Organizations (NGOs) and Humanitarian Agencies | Procuring essential medical supplies and equipment for health programs in underserved areas; responding to health emergencies and natural disasters. | Importing mobile clinics, emergency medical kits, vaccines, diagnostic tools, and water purification systems for humanitarian aid operations. Supporting public health initiatives with necessary equipment. |
| Government Ministries and Agencies (e.g., Ministry of Health) | Procurement of national medical stockpiles; equipping public health facilities; implementing national health strategies. | Acquiring bulk medical supplies for national health programs; upgrading equipment in referral hospitals; ensuring the availability of essential medicines and diagnostic equipment. |
| Procurement and Logistics Companies | Facilitating the import of medical equipment on behalf of their clients; ensuring timely and compliant delivery of goods. | Managing the entire import lifecycle for a diverse range of medical devices for various clients; handling customs brokerage and documentation for multiple consignments. |
Key Components of Medical Equipment Import Documentation Support Service
- Regulatory Compliance Assessment: Ensuring all imported medical equipment adheres to South Sudanese laws, standards, and guidelines, including registration and certification requirements.
- Documentation Preparation and Management: Compiling, reviewing, and organizing all necessary import documents, such as invoices, packing lists, certificates of origin, import permits, licenses, and product specifications.
- Customs Clearance Facilitation: Liaising with customs officials to manage the import declaration process, duty and tax calculations, and physical inspections of goods.
- Permitting and Licensing Acquisition: Assisting in obtaining pre-approval permits and import licenses from the Ministry of Health and other authorized entities.
- Technical Documentation Review: Verifying the accuracy and completeness of technical manuals, sterilization certificates, and quality assurance documents for medical devices.
- Logistics Coordination Support: Providing guidance and support for the logistical aspects of the import process, including freight forwarding and warehousing.
- Post-Clearance Support: Offering assistance with any follow-up documentation or compliance requirements after the goods have been released.
- Advisory Services: Providing expert advice on import regulations, tariff classifications, and best practices for medical equipment procurement.
Who Needs Medical Equipment Import Documentation Support Service In South Sudan?
In South Sudan, the procurement and importation of medical equipment are often complex and heavily regulated. Organizations and individuals involved in the healthcare sector face significant challenges navigating the bureaucratic landscape. A "Medical Equipment Import Documentation Support Service" is crucial for a variety of entities to ensure smooth, compliant, and efficient access to essential medical devices and technologies. This service aims to alleviate the burden of paperwork, regulatory hurdles, and potential delays, allowing clients to focus on their core mission of improving healthcare delivery.
| Target Customer | Relevant Departments/Roles |
|---|---|
| Government Ministries and Agencies | Ministry of Health (Procurement Department, Regulatory Affairs Unit), Ministry of Trade and Industry (Customs Department) |
| Hospitals and Clinics | Procurement Department, Biomedical Engineering Department, Administration, Finance Department |
| Non-Governmental Organizations (NGOs) | Logistics and Procurement Department, Program Management, Finance Department |
| International Donor Agencies | Project Management Teams, Procurement Officers, Monitoring and Evaluation Departments |
| Private Companies | Procurement and Logistics Managers, Sales and Business Development, Compliance Officers |
| Research Institutions/Universities | Procurement Office, Department Heads, Research Coordinators, Laboratory Managers |
Who Needs Medical Equipment Import Documentation Support Service in South Sudan?
- Government Ministries and Agencies responsible for healthcare procurement and regulation.
- Hospitals and Clinics (both public and private) seeking to upgrade or expand their medical infrastructure.
- Non-Governmental Organizations (NGOs) and Humanitarian Aid Organizations involved in healthcare provision.
- International Donor Agencies funding healthcare projects and equipment procurement.
- Private Companies and Entrepreneurs looking to establish or expand medical supply businesses.
- Research Institutions and Universities requiring specialized medical equipment for studies and training.
Medical Equipment Import Documentation Support Service Process In South Sudan
This document outlines the workflow for the Medical Equipment Import Documentation Support Service in South Sudan, detailing the process from the initial client inquiry to the successful execution of services. The service aims to streamline the complex documentation requirements for importing medical equipment, ensuring compliance with South Sudanese regulations and facilitating timely clearance.
| Phase | Step | Description | Key Activities | Responsible Party | Expected Outcome |
|---|---|---|---|---|---|
| Inquiry and Needs Assessment | Initial Contact | Client initiates contact to inquire about the service. | Receive inquiry, gather basic information about the equipment, intended use, and origin. | Client, Service Provider | Understanding of client's needs and initial assessment of service feasibility. |
| Inquiry and Needs Assessment | Needs Assessment & Consultation | Detailed discussion to understand specific requirements and challenges. | Conduct detailed consultation, identify specific equipment, quantities, intended use, and any existing documentation. | Service Provider, Client | Comprehensive understanding of the import requirements and potential hurdles. |
| Proposal and Agreement | Service Proposal | Development of a tailored proposal outlining services, scope, timeline, and costs. | Prepare detailed proposal including scope of work, estimated timeline, fees, and payment terms. | Service Provider | Clear understanding of service offerings and associated costs for the client. |
| Proposal and Agreement | Contract Negotiation & Signing | Finalization and agreement on service terms. | Discuss and negotiate proposal terms, finalize service agreement, and obtain signatures from both parties. | Client, Service Provider | Legally binding agreement for service provision. |
| Documentation Gathering and Verification | Information & Document Collection | Client provides all necessary documentation for import. | Client provides all relevant documents: Proforma Invoice, Bill of Lading/Air Waybill, packing list, manufacturer's certificates, proof of payment, etc. | Client | All required initial documents are submitted. |
| Documentation Gathering and Verification | Document Verification & Preparation | Service provider reviews and prepares documents for submission. | Review submitted documents for accuracy and completeness, identify any discrepancies, prepare necessary forms and declarations. | Service Provider | Ensured accuracy and completeness of documentation for regulatory submission. |
| Documentation Gathering and Verification | Translation & Notarization (if required) | Facilitate translation and notarization for foreign documents. | Arrange for certified translation and notarization of documents as per South Sudanese import regulations. | Service Provider (or designated third party) | Documents meet legal requirements for submission. |
| Application Submission and Liaison | Application Submission | Submit all prepared documentation to relevant South Sudanese authorities. | File complete application package with the Ministry of Health, customs, and other relevant bodies. | Service Provider | Official application is lodged with regulatory bodies. |
| Application Submission and Liaison | Liaison with Authorities | Maintain communication and follow-up with government agencies. | Regularly follow up on application status, respond to queries from authorities, and provide any additional information requested. | Service Provider | Prompt response to inquiries and proactive management of the application process. |
| Application Submission and Liaison | Obtaining Import Permits/Approvals | Secure necessary import permits and authorizations. | Receive official import permits, registration certificates, or any other required authorizations from the Ministry of Health and other relevant agencies. | Service Provider | Formal approval to import the medical equipment. |
| Inspection and Clearance | Customs Declaration | Prepare and submit customs declaration forms. | Complete and submit customs entry forms and declarations with accurate valuation and classification of the imported equipment. | Service Provider | Accurate and compliant customs declaration submitted. |
| Inspection and Clearance | Customs Valuation & Duty Assessment | Facilitate the process of customs valuation and duty payment. | Liaise with customs officials for valuation of goods, determine applicable duties and taxes, and facilitate payment. | Service Provider, Client, Customs Authority | Agreed-upon customs valuation and processed duty payments. |
| Inspection and Clearance | Physical Inspection (if required) | Coordinate and attend physical inspections of the equipment. | Arrange for and be present during any required physical inspections by customs or health officials to verify the imported items. | Service Provider, Client, Customs Authority, Ministry of Health | Successful physical inspection and confirmation of goods. |
| Inspection and Clearance | Goods Release & Clearance | Secure release of the imported medical equipment from customs. | Obtain final clearance from customs, allowing the equipment to be released for onward delivery. | Service Provider, Customs Authority | Equipment is cleared and ready for pickup or delivery. |
| Post-Clearance Support | Delivery Coordination | Assist with the logistics of delivering the equipment. | Coordinate with the client and logistics providers for the final delivery of the equipment to its intended destination. | Service Provider, Client, Logistics Provider | Equipment is successfully delivered to the client. |
| Post-Clearance Support | Final Documentation Handover | Provide all relevant post-clearance documentation to the client. | Hand over copies of all cleared import documents, permits, and any other relevant paperwork. | Service Provider | Client has complete records of the import process. |
| Post-Clearance Support | Service Review & Feedback | Gather feedback on the service provided. | Conduct a post-service review with the client to discuss satisfaction and identify areas for improvement. | Service Provider, Client | Continuous improvement of service quality. |
Medical Equipment Import Documentation Support Service Process Workflow in South Sudan
- Inquiry and Needs Assessment
- Proposal and Agreement
- Documentation Gathering and Verification
- Application Submission and Liaison
- Inspection and Clearance
- Post-Clearance Support
Medical Equipment Import Documentation Support Service Cost In South Sudan
Providing medical equipment import documentation support in South Sudan involves navigating a complex regulatory environment and a developing logistical infrastructure. The cost of these services is influenced by several key factors, leading to a range of pricing. Understanding these elements is crucial for healthcare providers and organizations seeking to import essential medical devices. The primary drivers of cost include the complexity of the equipment, the volume and frequency of imports, the specific documentation required by South Sudanese authorities, the chosen service provider's expertise and overhead, and potential unforeseen delays or additional administrative requirements. Due to the volatile economic situation and fluctuating exchange rates, pricing is often quoted in US Dollars and then converted to South Sudanese Pounds (SSP) at the prevailing market rate, making it challenging to provide precise, fixed SSP figures.
| Service Level/Complexity | Estimated Cost Range (USD per shipment/request) | Estimated Cost Range (SSP - Approximate, Subject to Exchange Rate) |
|---|---|---|
| Basic Documentation Support (e.g., standard medical consumables, less complex devices) | $300 - $800 | 1,500,000 - 4,000,000 SSP |
| Standard Documentation Support (e.g., common diagnostic equipment, moderate complexity) | $800 - $2,000 | 4,000,000 - 10,000,000 SSP |
| Complex Documentation Support (e.g., specialized imaging, high-tech surgical equipment, large volumes) | $2,000 - $5,000+ | 10,000,000 - 25,000,000+ SSP |
| Full-Service Facilitation (including customs clearance, logistics) | $1,500 - $7,000+ (often a percentage of CIF value) | 7,500,000 - 35,000,000+ SSP |
Key Pricing Factors for Medical Equipment Import Documentation Support in South Sudan
- Complexity of the Medical Equipment: Devices requiring specialized certifications, licenses, or technical documentation (e.g., diagnostic imaging equipment, surgical robots) will incur higher support costs due to the increased expertise and time required by the service provider.
- Volume and Frequency of Imports: Larger import volumes or regular shipments may benefit from economies of scale, potentially leading to a lower per-shipment cost. However, consistent high volume can also increase the administrative burden on the service provider.
- Specific Documentation Requirements: The Ministry of Health, Customs, and other relevant government bodies in South Sudan have specific requirements for import permits, registration, inspection certificates, and conformity assessments. The number and intricacy of these documents directly impact service costs.
- Service Provider's Expertise and Reputation: Established service providers with a proven track record in South Sudan's import landscape and a deep understanding of its regulatory nuances will often command higher fees. Their efficiency and ability to mitigate risks are valuable assets.
- Level of Service Required: Support can range from basic document preparation and submission to comprehensive end-to-end facilitation, including customs clearance, logistics coordination, and on-site inspections. Higher levels of service naturally come with higher costs.
- Urgency of the Import: Expedited processing of documentation and customs clearance, if possible, may incur additional charges.
- Additional Administrative Costs: This can include translation services (if necessary), courier fees for document delivery, and potential government processing fees or levies, which can vary and are often outside the direct control of the support service provider.
- Exchange Rate Fluctuations: As pricing is often tied to USD, the prevailing SSP exchange rate significantly impacts the final cost in local currency. This can lead to considerable variability.
Affordable Medical Equipment Import Documentation Support Service Options
Navigating the complex landscape of importing medical equipment can be daunting and costly. Our Affordable Medical Equipment Import Documentation Support Service is designed to streamline this process, offering expert guidance and robust solutions to minimize expenses and ensure compliance. We understand that for many healthcare providers and businesses, cost-effectiveness is paramount. Therefore, we've developed flexible service tiers and proactive strategies to help you achieve significant savings without compromising on the quality or efficiency of your import operations.
| Service Bundle Tier | Key Features | Ideal For | Estimated Cost Savings Potential (Illustrative) |
|---|---|---|---|
| Basic Review & Audit | Review of existing import documentation, identification of potential gaps or errors, guidance on basic compliance requirements. | Importers with some in-house expertise or occasional imports seeking a final check. | 5-10% (by preventing common errors and minor delays) |
| Standard Import Support | Full documentation preparation and submission assistance, regulatory guidance, tariff classification advice, customs clearance coordination. | Most importers needing comprehensive support for regular imports. | 10-20% (by optimizing duties, avoiding delays, and ensuring compliance) |
| Premium End-to-End Management | Includes all Standard features plus proactive supply chain risk assessment, advanced tariff optimization, customs broker negotiation guidance, ongoing regulatory monitoring. | High-volume importers, complex equipment, or those seeking maximum cost reduction and risk mitigation. | 15-25%+ (by leveraging advanced strategies and comprehensive risk management) |
Our Value Bundles & Cost-Saving Strategies
- Tiered Service Packages: We offer a range of service bundles, from basic documentation review to comprehensive end-to-end import management. This allows you to select the level of support that best fits your budget and specific needs, avoiding unnecessary costs for services you don't require.
- Proactive Regulatory Compliance: By ensuring all documentation is accurate and compliant from the outset, we help you avoid costly delays, fines, and rejections at customs. Our expertise minimizes the risk of unexpected expenses.
- Optimized Tariff & Duty Classification: We meticulously analyze your imported equipment to ensure it's classified under the most favorable tariff codes, potentially leading to reduced import duties and taxes.
- Streamlined Documentation Workflow: Our efficient processes and digital solutions reduce administrative overhead for your team, freeing up valuable resources and minimizing internal processing costs.
- Volume-Based Discounts: For clients with frequent import needs, we offer attractive volume-based discounts, making our services even more cost-effective over time.
- Risk Mitigation & Insurance Guidance: We can advise on appropriate insurance coverage for your imports, helping you secure the best rates and protect against unforeseen damage or loss, thereby preventing significant financial setbacks.
- Supplier Document Verification: Our service includes rigorous verification of supplier-provided documentation, preventing errors that could lead to costly rework or import rejections.
- Customs Brokerage Partnership (Optional): We can collaborate with your preferred customs brokers or recommend trusted partners, fostering a coordinated approach to minimize brokerage fees and expedite clearance.
- Consolidated Shipping Advice: Where applicable, we can offer guidance on consolidating shipments to reduce freight costs and associated documentation requirements.
- Ongoing Support & Updates: Stay ahead of changing regulations and documentation requirements with our continuous support, preventing costly surprises and ensuring smooth future imports.
Verified Providers In South Sudan
In South Sudan, ensuring access to reliable and qualified healthcare providers is paramount. Franance Health stands out as a beacon of trust, meticulously vetting its network of medical professionals to guarantee high standards of care. This commitment to quality assurance is what positions Franance Health as the premier choice for individuals seeking dependable healthcare services in the region.
| Credential Type | Franance Health Verification Process | Importance for Patients |
|---|---|---|
| Medical Licenses | Cross-referenced with official licensing boards in South Sudan to confirm validity and current standing. | Ensures providers are legally authorized to practice medicine and meet regulatory requirements. |
| Educational Qualifications | Verification of degrees, diplomas, and certifications from accredited institutions. | Confirms that providers have received appropriate theoretical and practical training. |
| Professional Experience | Review of work history, references, and specialist certifications. | Guarantees that providers have practical experience in their claimed areas of expertise. |
| Ethical Conduct & Professionalism | May include checks for disciplinary actions or complaints filed with regulatory bodies. | Promotes a safe and respectful patient experience, upholding high ethical standards. |
Why Franance Health is the Best Choice for Verified Providers in South Sudan:
- Rigorous Credential Verification: Franance Health employs a multi-stage vetting process to confirm the licenses, qualifications, and experience of every provider within its network. This ensures that only legitimate and competent professionals are associated with the organization.
- Commitment to Patient Safety: Patient well-being is at the core of Franance Health's mission. Their verification process includes background checks and a review of past performance, aiming to minimize risks and provide a secure healthcare experience.
- Access to a Diverse Range of Specialists: Whether you require general medical attention or specialized care, Franance Health connects you with a broad spectrum of verified doctors, nurses, and allied health professionals, all vetted for their expertise.
- Enhanced Trust and Transparency: By offering a platform of verified providers, Franance Health fosters an environment of trust and transparency, empowering patients to make informed decisions about their healthcare.
- Streamlined Access to Quality Care: The verification process by Franance Health simplifies the search for competent healthcare professionals, saving patients valuable time and reducing the stress associated with finding reliable medical assistance.
Scope Of Work For Medical Equipment Import Documentation Support Service
This Scope of Work (SOW) outlines the services to be provided by [Service Provider Name] (hereinafter referred to as 'the Service Provider') to [Client Name] (hereinafter referred to as 'the Client') for comprehensive support in the import documentation process for medical equipment. The objective is to ensure timely, accurate, and compliant submission of all necessary documents to relevant authorities, facilitating smooth customs clearance and delivery of the imported medical equipment.
| Deliverable | Description | Standard Specifications / Acceptance Criteria | Timeline (Indicative) | Responsible Party |
|---|---|---|---|---|
| Initial Documentation Assessment | Review of existing documentation provided by the Client and identification of any gaps or discrepancies based on import regulations. | A comprehensive report detailing identified documentation gaps, recommendations for corrective actions, and a checklist of required documents. Report delivered within 3 business days of receiving all client-provided documents. | Within 3 business days of initial document submission | Service Provider |
| Customs Declaration Form Preparation | Accurate preparation and completion of all required customs declaration forms, including HS codes, valuation, and origin details. | Completed forms submitted to the Client for review and approval. All data fields correctly populated as per customs requirements. Forms to be error-free. | 2 business days prior to shipment departure (or as per regulatory requirements) | Service Provider |
| Import License/Permit Application Support | Assistance in identifying and applying for necessary import licenses or permits from relevant health authorities or regulatory bodies. | Completed application forms submitted for Client review. Tracking of application status and communication of updates to the Client. Successful application submission within specified regulatory deadlines. | As per regulatory timelines, typically 1-4 weeks before shipment | Service Provider & Client |
| Certificate of Origin Preparation/Verification | Ensuring the Certificate of Origin is correctly prepared, authenticated, and meets the requirements of the importing country's customs. | Verified and authenticated Certificate of Origin submitted for Client approval. Compliance with international trade agreements where applicable. | 3 business days prior to shipment departure | Service Provider |
| Commercial Invoice and Packing List Review | Review and validation of commercial invoices and packing lists to ensure accuracy and consistency with the shipment details and import regulations. | Invoices and packing lists reviewed for accuracy in product descriptions, quantities, values, and compliance with customs requirements. Report on any discrepancies provided. | 2 business days prior to shipment departure | Service Provider |
| Technical Dossier Compilation Support | Guidance on compiling and organizing the technical dossier (e.g., product specifications, user manuals, certifications) required for medical equipment import. | Checklist of required technical documents provided. Assistance in formatting and ensuring all necessary technical information is included as per regulatory guidance. | Ongoing, as per shipment schedule | Service Provider & Client |
| Regulatory Compliance Checks | Ensuring all documentation aligns with the specific regulatory requirements of the importing country for medical devices (e.g., CE marking, FDA registration, local health authority approvals). | A report confirming alignment with relevant regulatory standards. Identification of any potential compliance issues and proposed solutions. | Ongoing, throughout the process | Service Provider |
| Post-Importation Documentation Filing | Assistance with the filing and record-keeping of all submitted import documentation for future reference and audits. | Organized digital copies of all submitted documents provided to the Client. A clear filing system recommended and communicated. | Within 5 business days of customs clearance | Service Provider |
| Status Updates and Communication | Regular communication and provision of status updates on the import documentation process to the Client. | Weekly status reports via email. Ad-hoc communication for critical updates or queries. Proactive communication of any potential issues. | Ongoing throughout the engagement | Service Provider |
Key Objectives
- To ensure compliance with all applicable import regulations and requirements of the destination country.
- To minimize delays in customs clearance due to documentation errors or omissions.
- To streamline the import process for medical equipment.
- To provide expert guidance and support throughout the documentation lifecycle.
- To maintain accurate and organized records of all submitted documentation.
Service Level Agreement For Medical Equipment Import Documentation Support Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Medical Equipment Import Documentation Support Service. This SLA is an addendum to the Master Services Agreement (MSA) between [Your Company Name] (Provider) and [Client Company Name] (Client).
| Issue Priority | Response Time Target (within Business Hours) | Resolution Target (within Business Hours) | Uptime Guarantee |
|---|---|---|---|
| Critical Issue | 1 Hour | 4 Business Hours | 99.9% Monthly |
| High Priority Issue | 2 Business Hours | 8 Business Hours | 99.9% Monthly |
| Normal Priority Issue | 4 Business Hours | 24 Business Hours | 99.9% Monthly |
Key Definitions
- Business Hours: Monday through Friday, 9:00 AM to 5:00 PM [Client's Time Zone], excluding national holidays.
- Critical Issue: Any issue that completely prevents the import process of medical equipment, leads to significant delays (greater than 24 hours), or poses a risk of regulatory non-compliance or financial loss. Examples include: inability to submit required documentation, rejection of key import permits, or loss of critical data.
- High Priority Issue: Any issue that significantly impacts the import process but does not entirely halt it, or causes moderate delays (between 8 and 24 hours). Examples include: delayed response to a specific documentation query, minor discrepancies in submitted forms that require immediate correction, or issues affecting a single shipment.
- Normal Priority Issue: Any issue that does not immediately impact the import process or causes minor delays (less than 8 hours). Examples include: general inquiries about documentation requirements, requests for clarification on existing procedures, or proactive requests for information.
- Uptime: The percentage of time the service is available and fully functional for users to submit, track, and manage import documentation.
- Downtime: The percentage of time the service is unavailable or not fully functional.
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