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Verified Service Provider in South Sudan
Hospital Asset Inventory & Tagging Service (Barcode/RFID) in South Sudan
Engineering Excellence & Technical Support
Hospital Asset Inventory & Tagging Service (Barcode/RFID) High-standard technical execution following OEM protocols and local regulatory frameworks.
Enhanced Asset Visibility & Control
Implement a robust barcode or RFID tagging system to provide real-time, accurate inventory of all critical medical equipment and supplies across South Sudan's healthcare facilities. This drastically reduces stockouts, minimizes loss, and optimizes resource allocation for improved patient care.
Streamlined Procurement & Maintenance
Leverage automated data capture through RFID or barcode scanning to simplify procurement processes, track asset lifecycle, and schedule proactive maintenance. This ensures equipment is functional, extends its lifespan, and reduces costly emergency repairs, crucial for resource-constrained environments.
Mobile Accessibility & Data Integrity
Utilize user-friendly mobile scanning solutions for on-the-go inventory updates, audits, and reconciliation. This empowers on-site staff in remote areas of South Sudan with accurate, up-to-date asset information, improving data integrity and enabling informed decision-making even with limited connectivity.
What Is Hospital Asset Inventory & Tagging Service (Barcode/rfid) In South Sudan?
Hospital Asset Inventory & Tagging Service (Barcode/RFID) in South Sudan refers to a comprehensive system designed to systematically identify, record, and track all physical assets within healthcare facilities. This service leverages barcode or Radio Frequency Identification (RFID) technology to create a digital record of each asset, enabling real-time monitoring and management. The core objective is to enhance operational efficiency, financial accountability, and patient safety by ensuring that critical medical equipment and other hospital property are accounted for, maintained, and utilized effectively. This service is particularly vital in resource-constrained environments like South Sudan, where robust asset management can be challenged by infrastructure limitations and the need for precise resource allocation.
| Stakeholder/Entity | Need for Service | Typical Use Cases |
|---|---|---|
| Public Hospitals & Clinics | Precise tracking of government-funded medical equipment, prevention of theft/loss, compliance with funding agency requirements, optimization of scarce resources, and ensuring availability of critical care devices. | Tracking of MRI machines, X-ray units, patient monitors, surgical instruments, hospital beds, wheelchairs, and laboratory equipment across multiple wards and departments. Verification of asset presence for outbreak response and disaster preparedness. |
| Non-Governmental Organizations (NGOs) & International Aid Agencies | Accountability for donated assets, ensuring proper deployment and maintenance of equipment in their supported facilities, demonstrating impact to donors, and managing fluctuating inventory due to project lifecycles. | Inventory management of donated medical supplies, mobile clinics, diagnostic kits, and specialized medical equipment. Tracking of assets deployed in remote or challenging locations. |
| Private Healthcare Providers | Maximizing return on investment for expensive equipment, optimizing maintenance schedules to minimize downtime, enhancing operational efficiency, and improving billing accuracy based on asset availability. | Tracking of advanced diagnostic imaging equipment, surgical robotics, specialized treatment apparatus, and IT infrastructure. Real-time location services for high-value mobile assets. |
| Ministry of Health (National Level) | National oversight of healthcare infrastructure, strategic planning for equipment procurement and distribution, identifying asset gaps and redundancies, and enabling evidence-based policy making. | Aggregated data analysis of asset distribution and condition across the country. Identifying regions with critical equipment shortages. Facilitating national procurement strategies based on utilization data. |
Key Components of Hospital Asset Inventory & Tagging Service:
- Asset Identification: Assigning unique identifiers (barcode labels or RFID tags) to each asset.
- Data Capture: Utilizing scanners or RFID readers to record asset details (e.g., serial number, model, purchase date, location, condition, responsible department).
- Database Management: Establishing a centralized, secure database for storing and retrieving all asset information.
- Tagging Methodologies: Implementing either barcode technology (e.g., Code 128, QR codes) or RFID technology (e.g., passive or active RFID tags, depending on asset value and environment).
- Regular Auditing: Conducting periodic physical inventory checks to verify the accuracy of the digital records.
- Reporting and Analytics: Generating reports on asset utilization, depreciation, maintenance schedules, and lifecycle management.
- Integration Capabilities: Potential for integration with existing hospital management information systems (HMIS) or enterprise resource planning (ERP) systems.
Who Needs Hospital Asset Inventory & Tagging Service (Barcode/rfid) In South Sudan?
In South Sudan, effective management of hospital assets is crucial for ensuring the smooth operation of healthcare services, optimizing resource allocation, and preventing loss or theft. A robust hospital asset inventory and tagging service, utilizing barcodes or RFID technology, provides a systematic and efficient way to track and manage these valuable resources. This service is particularly vital in a developing healthcare landscape like South Sudan, where resources are often scarce and meticulous record-keeping can significantly improve efficiency and accountability.
| Customer Type | Typical Assets Tracked | Key Benefits | |||
|---|---|---|---|---|---|
| Government Hospitals/Ministry of Health | All medical equipment (imaging, surgical, diagnostic), beds, furniture, IT hardware, vehicles, medical supplies. | Improved accountability, reduced theft/loss, optimized resource allocation, data-driven decision-making for budget planning, enhanced service delivery. | NGOs & International Aid Organizations | Medical equipment, vehicles, generators, IT equipment, pharmaceuticals, specialized program-related assets. | Efficient program implementation, transparent reporting to donors, effective asset utilization, reduced operational costs, improved disaster response preparedness. |
| Private Hospitals & Clinics | High-value medical equipment, diagnostic tools, furniture, IT infrastructure, specialized surgical instruments. | Enhanced patient care through reliable equipment availability, improved operational efficiency, reduced risk of asset loss, competitive advantage through professional asset management. | Maternal & Child Health Centers | Incubators, ultrasound machines, essential medical supplies, delivery kits, patient beds, administrative equipment. | Ensuring availability of life-saving equipment, reducing stockouts of critical supplies, improving patient safety, efficient resource management in underserved areas. |
Target Customers & Departments for Hospital Asset Inventory & Tagging Service in South Sudan
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- {"items":["Procurement and Logistics: For tracking new acquisitions, managing stock levels, and ensuring timely delivery of supplies and equipment.","Biomedical Engineering/Maintenance: To monitor the location, service history, and maintenance schedules of medical equipment, ensuring optimal functionality and patient safety.","Central Stores/Warehouse: For efficient management of medical supplies, pharmaceuticals, and equipment, reducing stockouts and waste.","Infection Prevention and Control: To track and manage sterilization equipment and essential supplies for hygiene protocols.","Operating Theatres: For precise tracking of surgical instruments, implants, and specialized equipment to ensure availability and accountability.","Radiology/Imaging Departments: To manage the inventory of imaging machines, accessories, and related consumables.","Pharmacy: For accurate tracking of pharmaceuticals, controlled substances, and their expiry dates, crucial for drug safety and inventory control.","Laboratory Services: To manage diagnostic equipment, reagents, and consumables, ensuring the reliability of test results.","Administration and Finance: For financial accountability, asset depreciation tracking, insurance purposes, and strategic resource planning.","IT Department: For tracking IT hardware like computers, servers, and networking equipment, essential for the smooth functioning of hospital information systems."],"title":"Key Departments Benefiting from the Service"}
Hospital Asset Inventory & Tagging Service (Barcode/rfid) Process In South Sudan
This document outlines the comprehensive workflow for implementing a Hospital Asset Inventory & Tagging Service (Barcode/RFID) in South Sudan, from initial inquiry to final execution. The service aims to provide healthcare facilities with accurate, up-to-date records of their assets, improving management, reducing loss, and facilitating efficient maintenance and replacement planning. The process is designed to be adaptable to the unique logistical and operational challenges present in South Sudan.
| Stage | Description | Key Activities | Deliverables | Considerations for South Sudan |
|---|---|---|---|---|
| The process begins when a hospital or healthcare organization expresses interest in the asset inventory and tagging service. | Receive and review inquiry, Conduct initial needs assessment meeting, Provide service overview and proposal, Discuss budget and timeline. | Service proposal, Non-disclosure agreement (if required). | Communication channels may be limited; flexibility in scheduling meetings is crucial. Understanding existing infrastructure and potential technological literacy levels. |
| A thorough understanding of the hospital's layout, existing asset management practices, and specific requirements is established. | Conduct on-site visit (if feasible), Identify asset types and quantities, Determine tagging technology (Barcode vs. RFID) based on needs and environment, Map out inventory zones and access points, Develop a detailed project plan and schedule. | Detailed site assessment report, Project plan, Recommended tagging technology. | Accessibility to remote facilities may require dedicated travel arrangements. Security considerations for on-site personnel and equipment. Availability of local logistical support. |
| All necessary resources and preparations are made before the tagging process begins. | Procure tagging materials (labels, tags, scanners, software), Develop asset data collection forms/templates, Train on-site inventory team (if applicable), Obtain necessary permissions and clearances from hospital administration. | Procured equipment and materials, Data collection templates, Training materials. | Logistics of transporting equipment and materials to remote areas. Potential import duties or customs challenges. Sourcing locally available trained personnel for data collection where possible. |
| The core of the process involves systematically identifying and recording all hospital assets. | Physically locate and identify each asset, Record asset details (make, model, serial number, acquisition date, condition, location), Assign unique identification numbers. | Raw asset data in digital or paper format. | Challenges with inaccurate or missing asset documentation. Need for well-trained data collectors familiar with various medical equipment. Ensuring accurate translation of technical terms if needed. |
| Each identified asset is physically tagged with the chosen technology and its data encoded. | Affix barcode labels or RFID tags to assets, Scan barcode or read RFID tag to associate it with collected data, Program RFID tags with asset information. | Tagged assets, Asset database with encoded tag information. | Durability of tags in harsh environmental conditions (heat, dust). Secure attachment methods to prevent tag loss. Ensuring scanner compatibility with local power sources or battery availability. |
| The collected and tagged asset data is uploaded into a centralized system and thoroughly verified. | Upload collected data into inventory management software, Cross-reference scanned tags with recorded data, Perform data quality checks and corrections, Generate initial inventory reports. | Populated asset inventory database, Initial inventory reports. | Reliability of internet connectivity for data upload. Secure data storage solutions. Training local staff on data entry and verification processes to ensure long-term accuracy. |
| Key hospital personnel are trained on how to use the new inventory system and maintain asset records. | Train designated staff on software usage, Demonstrate scanning and data entry procedures, Provide user manuals and documentation, Handover of all collected data and system access. | Trained personnel, User manuals, Finalized asset inventory database. | Tailored training approach to different literacy levels and technological familiarity. Availability of ongoing training support in local languages. |
| Ongoing support and services are provided to ensure the continued effectiveness of the asset management system. | Regular data audits and updates, Troubleshooting and technical support, Assistance with new asset acquisition tagging, Periodic re-inventory services. | Ongoing support agreement, Regular update reports. | Establishing a sustainable model for ongoing maintenance and support, considering potential communication challenges and the need for remote troubleshooting capabilities. Long-term planning for technology upgrades and replacements. |
Workflow Stages
- Stage 1: Initial Inquiry & Consultation
- Stage 2: Site Assessment & Planning
- Stage 3: Pre-Implementation Preparation
- Stage 4: Asset Identification & Data Collection
- Stage 5: Tagging & Encoding
- Stage 6: Data Upload & Verification
- Stage 7: Training & Handover
- Stage 8: Post-Implementation Support & Maintenance
Hospital Asset Inventory & Tagging Service (Barcode/rfid) Cost In South Sudan
Establishing a comprehensive hospital asset inventory and tagging system in South Sudan, utilizing barcode or RFID technology, involves several cost considerations. The price will fluctuate based on the scale of the hospital, the number and types of assets, the chosen technology (barcode vs. RFID), the complexity of the implementation, and the vendor's service offering. South Sudan's economic landscape, including currency fluctuations and the cost of imported technology, also plays a significant role. This service typically includes initial asset auditing, tag application, software implementation, and ongoing support. Factors influencing the cost are detailed below, along with estimated price ranges in South Sudanese Pounds (SSP). It's important to note that these are estimates and actual quotes may vary considerably.
| Service Component/Technology | Estimated Price Range (SSP per Asset) | Estimated Price Range (SSP for Small Hospital - e.g., 100-200 Assets) | Estimated Price Range (SSP for Medium Hospital - e.g., 500-1000 Assets) | Notes |
|---|---|---|---|---|
| Barcode Tagging (Includes Tags & Basic Implementation Labor) | 1,500 - 4,000 | 150,000 - 800,000 | 750,000 - 4,000,000 | Dependent on tag quality and labor intensity. |
| RFID Tagging (Includes Tags & Basic Implementation Labor) | 3,000 - 10,000 | 300,000 - 2,000,000 | 1,500,000 - 10,000,000 | Higher initial cost for tags, but potential long-term efficiency gains. |
| Basic Asset Management Software (Annual License/Subscription) | N/A | 500,000 - 2,000,000 | 2,500,000 - 10,000,000 | Varies greatly by features and user count. Cloud-based vs. on-premise. |
| Barcode Scanners (Per Unit) | 80,000 - 300,000 | 160,000 - 1,200,000 (for 2-5 scanners) | 400,000 - 3,000,000 (for 5-10 scanners) | Basic handheld scanners to ruggedized industrial versions. |
| RFID Readers (Fixed or Handheld, Per Unit) | 400,000 - 1,500,000+ | 800,000 - 6,000,000+ (for 2-5 readers) | 2,000,000 - 15,000,000+ (for 5-10 readers) | Includes fixed readers for doorways, handheld readers for mobile inventory. |
| Full Implementation & Consulting Services (One-time) | N/A | 1,000,000 - 5,000,000+ | 5,000,000 - 25,000,000+ | Covers auditing, configuration, training, integration. Highly variable. |
| Ongoing Support & Maintenance (Annual) | N/A | 200,000 - 1,000,000 | 1,000,000 - 5,000,000 | Typically a percentage of software/hardware costs. |
Key Pricing Factors for Hospital Asset Inventory & Tagging Services in South Sudan
- Hospital Size and Asset Volume: Larger hospitals with more departments and a greater number of assets will naturally incur higher costs for labor, tags, and software licensing.
- Asset Complexity and Value: Tagging high-value or sensitive medical equipment might require more robust tagging solutions and specialized handling, increasing costs.
- Technology Choice (Barcode vs. RFID): * Barcode: Generally the more cost-effective option. Requires manual scanning but is simpler to implement. * RFID: Offers faster scanning, automated inventory, and can read multiple tags simultaneously, but has a higher initial investment in tags, readers, and potentially infrastructure.
- Software and System Integration: The cost of asset management software licenses, customization, and integration with existing hospital systems (e.g., Electronic Health Records) will be a significant factor.
- Implementation Services: This includes the initial asset audit, site surveys, tag placement, data entry, system configuration, and user training. The time and expertise required will directly impact the price.
- Tagging Materials: The type and durability of barcode labels or RFID tags (e.g., adhesive, metal-mount, ruggedized) will affect their cost. Environmental conditions within the hospital might dictate the need for more durable and expensive tags.
- Hardware (Scanners/Readers): The number and type of barcode scanners or RFID readers required will contribute to the overall cost.
- Vendor Experience and Reputation: Reputable vendors with proven track records in healthcare asset management, especially in challenging environments like South Sudan, may command higher prices due to their expertise and reliability.
- Ongoing Support and Maintenance: Annual software maintenance fees, hardware support, and potential for future upgrades or expansion of the system need to be factored in.
- Customization and Reporting: If the hospital requires highly customized reports or specific functionalities within the asset management system, this will add to the development and implementation costs.
- Logistics and Travel: For vendors operating from outside of major urban centers or requiring travel to remote hospital locations, logistics and travel expenses will be incorporated into the pricing.
- Currency Fluctuations and Import Costs: The South Sudanese Pound (SSP) can be subject to volatility, and the cost of importing technology and supplies will be influenced by exchange rates and import duties.
Affordable Hospital Asset Inventory & Tagging Service (Barcode/rfid) Options
Our Affordable Hospital Asset Inventory & Tagging Service provides a streamlined and cost-effective solution for managing your valuable hospital assets. By leveraging barcode and RFID technologies, we empower you with accurate, real-time data, improving operational efficiency, reducing losses, and optimizing maintenance schedules. We offer flexible value bundles and strategic cost-saving approaches tailored to meet the unique needs of your healthcare facility.
| Value Bundle | Description | Includes | Target Facility Size | Estimated Cost Savings (Annual) |
|---|---|---|---|---|
| Essentials Package | A foundational solution for smaller clinics and departments. | Barcode tagging for up to 500 assets, basic inventory software, initial asset audit. | Small (1-50 beds, or specific departments) | $5,000 - $15,000 (Reduced loss, improved locating time) |
| Standard Package | A robust solution for medium-sized hospitals seeking comprehensive tracking. | Barcode or RFID tagging for up to 2,000 assets, advanced inventory management software, regular data updates, basic reporting. | Medium (50-200 beds) | $20,000 - $60,000 (Downtime reduction, optimized procurement, loss prevention) |
| Premium Package | An all-encompassing solution for large hospitals requiring advanced features and complete control. | RFID tagging for unlimited assets, comprehensive asset lifecycle management software, integration with existing EMR/ERP systems, dedicated support, advanced analytics and reporting. | Large (200+ beds) | $75,000+ (Maximized asset utilization, significant downtime reduction, enhanced compliance, optimized maintenance budget) |
| Customizable Bundle | Tailored to your specific needs and budget, allowing you to select services à la carte. | Mix and match tagging technologies, software features, and support levels. | All sizes | Variable (Focus on specific pain points and ROI) |
Key Service Features & Benefits
- Comprehensive Asset Tracking: Real-time visibility of all medical equipment, furniture, IT hardware, and other assets.
- Barcode & RFID Integration: Choose the technology that best suits your environment and budget.
- Accurate Data Collection: Minimize manual errors and ensure data integrity.
- Improved Efficiency: Faster audits, streamlined check-in/check-out processes, and reduced search times.
- Enhanced Security & Loss Prevention: Deter theft and quickly identify misplaced or missing items.
- Optimized Maintenance: Proactive scheduling and tracking of maintenance for critical equipment, extending lifespan and reducing downtime.
- Regulatory Compliance: Facilitate easier compliance with healthcare regulations and accreditation requirements.
- Scalable Solutions: Services that grow with your facility's needs.
Verified Providers In South Sudan
Navigating the healthcare landscape in South Sudan can be challenging. Ensuring access to reliable and qualified medical services is paramount for the well-being of individuals and communities. This is where the importance of verified providers and trusted organizations like Franance Health comes into sharp focus. Franance Health stands out due to its unwavering commitment to quality, ethical practices, and a patient-centric approach, making them a leading choice for healthcare solutions in the region. Their rigorous credentialing processes and dedication to community health initiatives distinguish them as a benchmark for excellence.
| Franance Health Feature | Benefit to Patients in South Sudan | Example of Implementation |
|---|---|---|
| Verified Professional Credentials | Ensures that all medical practitioners have legitimate qualifications and are licensed to practice, reducing risks of malpractice and unqualified care. | Regular audits of medical staff qualifications and licenses, with public access to verification portals. |
| Strict Quality Control Measures | Guarantees that medical facilities and services meet high standards of safety, hygiene, and effectiveness, leading to better health outcomes. | Implementation of patient feedback mechanisms and regular facility inspections. |
| Transparent Fee Structures | Promotes trust and reduces the likelihood of exploitation, allowing patients to understand and manage their healthcare costs. | Clearly displayed price lists for common procedures and consultations. |
| Emergency Preparedness and Response | Ensures that critical medical needs can be met effectively during health crises or emergencies, saving lives. | Partnerships with local authorities for rapid response protocols and well-equipped mobile clinics. |
| Culturally Sensitive Healthcare | Fosters a more comfortable and effective healing environment by respecting local customs and communication styles. | Training for staff on cultural competence and the availability of local language interpreters. |
Why Franance Health is the Best Choice for Verified Providers:
- Rigorous Credentialing and Verification Processes
- Commitment to Ethical Medical Practices
- Patient-Centric Care Philosophy
- Extensive Network of Qualified Professionals
- Focus on Accessibility and Affordability
- Community Engagement and Health Education Initiatives
- Adherence to International Healthcare Standards
- Proven Track Record of Delivering Quality Services
Scope Of Work For Hospital Asset Inventory & Tagging Service (Barcode/rfid)
This Scope of Work (SOW) outlines the requirements and deliverables for a comprehensive hospital asset inventory and tagging service, utilizing both barcode and RFID technologies. The objective is to establish an accurate, real-time, and efficient system for tracking and managing all hospital assets, improving operational efficiency, reducing loss, and enhancing patient safety.
| Section | Description | Technical Deliverables | Standard Specifications |
|---|---|---|---|
| Initial meeting with hospital stakeholders to define project scope, identify asset categories, establish timelines, and assign responsibilities. | Project plan with detailed timelines, milestones, and communication protocols. List of all asset categories to be inventoried. | Adherence to industry best practices for project management. Clear communication channels established. |
| Systematic identification and data capture of all hospital assets across all departments and locations. This includes gathering information such as asset type, manufacturer, model, serial number, purchase date, warranty information, and current location. | Comprehensive asset inventory database populated with collected data. Photographic evidence of each asset tagged (where feasible). | Standardized data collection forms. Minimum 98% accuracy in data capture for identified assets. Data anonymization and security protocols implemented. |
| Application of durable and appropriate barcode labels and/or RFID tags to each identified asset. This includes selection of tag types, placement strategy, and ensuring readability and longevity. | Physically tagged assets with unique identification labels (barcode and/or RFID). Tagging map indicating the location of each tag on the asset. | Barcodes: Code 128 or Code 39 symbology. Minimum 10 years durability in hospital environment. RFID: ISO 18000-6C standard for passive UHF tags. Read range of at least 5 meters (for mobile readers) and 10 meters (for fixed readers). Tags resistant to cleaning agents and sterilization processes. |
| Creation or integration with a secure, centralized asset management database. This includes data migration, system configuration, and user access controls. | Functional and secure asset management database. User manuals and training materials for database access and utilization. | Database to support real-time updates, reporting, and search functionalities. Integration APIs for potential future integration with existing hospital systems (e.g., EMR, CMMS) where specified. Data encryption at rest and in transit. |
| Verification of the accuracy of the collected data and the successful application of all tags. This may involve sample audits and re-scanning of assets. | Validation report confirming the accuracy of the inventory and tagging. List of any identified discrepancies and resolutions. | Minimum 99% tag read rate during validation sweeps. Discrepancy resolution process documented and followed. |
| Training of designated hospital personnel on the use of the asset management system, handheld scanners, and RFID readers. Formal handover of all project deliverables. | Trained hospital staff. Final project report summarizing all activities, findings, and recommendations. All project documentation and source files. | Comprehensive training modules covering all aspects of the asset management system. Post-training support plan. |
| Ongoing support services for the asset management system, including troubleshooting, system updates, and additional inventory audits. | Service Level Agreement (SLA) for post-implementation support. | Defined response and resolution times for support requests. Regular system health checks. |
Key Objectives
- Establish a definitive and accurate inventory of all hospital assets.
- Implement a robust tagging system (barcode and/or RFID) for unique asset identification.
- Provide a centralized database for asset management and tracking.
- Enhance asset utilization and reduce instances of loss or theft.
- Streamline maintenance and calibration scheduling.
- Improve compliance with regulatory requirements.
- Support informed decision-making regarding asset procurement and replacement.
Service Level Agreement For Hospital Asset Inventory & Tagging Service (Barcode/rfid)
This Service Level Agreement (SLA) outlines the performance standards and commitments for the Hospital Asset Inventory & Tagging Service (Barcode/RFID), provided by [Service Provider Name] to [Hospital Name]. It defines response times for critical incidents, service availability (uptime) guarantees, and escalation procedures to ensure the efficient management and tracking of hospital assets.
| Incident Severity | Response Time | Target Resolution Time | Uptime Guarantee |
|---|---|---|---|
| Critical Incident | 1 hour | 4 business hours | 99.9% (annualized) |
| Major Incident | 2 business hours | 8 business hours | 99.5% (annualized) |
| Minor Incident | 4 business hours | 2 business days | 99.0% (annualized) |
Key Service Components & Definitions
- Asset Inventory: The process of identifying, documenting, and cataloging all tangible assets within the hospital, including medical equipment, furniture, IT hardware, and other reusable items.
- Tagging Service: The application of unique identifiers (barcode labels or RFID tags) to each asset for accurate tracking and management.
- Critical Incident: An event that renders the asset inventory or tagging system unusable, preventing the hospital from performing essential asset tracking functions. This includes complete system outages, widespread inability to scan tags, or data integrity breaches.
- Major Incident: A significant disruption to the asset inventory or tagging service that impairs but does not completely prevent essential functions. Examples include intermittent scanning failures, slow system performance impacting workflow, or inability to access specific asset data.
- Minor Incident: A non-critical issue that does not significantly impact essential asset tracking functions. This includes cosmetic issues, minor reporting discrepancies, or individual tag read errors that can be bypassed.
- Response Time: The maximum time allowed for the Service Provider to acknowledge a reported incident and begin investigation and resolution efforts.
- Resolution Time: The maximum time allowed for the Service Provider to resolve an incident and restore the service to normal operation. This is a target and may vary based on the complexity of the issue.
- Uptime Guarantee: The percentage of time the asset inventory and tagging service is expected to be operational and available to the hospital.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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