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Verified Service Provider in Somalia
DICOM Node Integration & Routing Service in Somalia
Engineering Excellence & Technical Support
DICOM Node Integration & Routing Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Seamless DICOM Node Integration
Our service offers robust and standardized DICOM node integration, enabling seamless data exchange between various imaging modalities and Picture Archiving and Communication Systems (PACS) across Somali healthcare facilities. This ensures interoperability and accessibility of critical patient imaging data, regardless of vendor or system.
Intelligent DICOM Routing & Workflow Optimization
Leveraging AI-driven routing logic, our service intelligently directs DICOM studies to the appropriate destinations (PACS, radiologists, or cloud storage) based on predefined rules, urgency, and available resources. This optimizes radiologist workflow, reduces turnaround times, and improves diagnostic efficiency in Somalia.
Secure & Compliant DICOM Data Transfer
We prioritize the security and privacy of sensitive patient data by implementing industry-standard encryption protocols and access controls for DICOM data transfer. Our service adheres to relevant data protection regulations, ensuring secure and compliant sharing of medical images throughout Somalia's healthcare network.
What Is Dicom Node Integration & Routing Service In Somalia?
The DICOM Node Integration & Routing Service in Somalia refers to the operational framework and infrastructure enabling healthcare institutions to connect to a DICOM (Digital Imaging and Communications in Medicine) network, exchange medical imaging data, and route these images to appropriate destinations within the healthcare ecosystem. This service is critical for modernizing medical imaging workflows, facilitating remote consultations, and improving diagnostic efficiency in a context where specialized imaging expertise may be geographically dispersed or limited. It encompasses the technical setup, configuration, and ongoing management of DICOM nodes (e.g., imaging modalities, Picture Archiving and Communication Systems (PACS), workstations) and the establishment of secure, reliable data transmission pathways. The service ensures interoperability between disparate DICOM-compliant systems, regardless of vendor or specific implementation, by adhering to established DICOM standards.
| Who Needs It | Typical Use Cases | |||||||
|---|---|---|---|---|---|---|---|---|
| Hospitals and Clinics with Imaging Departments (Radiology, Cardiology, Oncology) | Centralized PACS for image storage and retrieval across multiple departments or facilities. | Remote diagnostic interpretation by off-site radiologists or specialists. | Teleradiology and telecardiology services. | Integration of new imaging equipment (modalities) into existing PACS infrastructure. | Distribution of images to referring physicians' workstations or secure patient portals. | Archiving of historical imaging studies for long-term retention and compliance. | Facilitating research studies requiring access to anonymized imaging data. | Connecting smaller satellite clinics to a central diagnostic hub. |
| Medical Imaging Equipment Vendors | Ensuring their modalities can seamlessly integrate with various PACS and RIS (Radiology Information Systems). | Providing solutions for efficient data transfer from their devices. | Supporting remote device management and troubleshooting. | |||||
| Healthcare IT Providers and Integrators | Designing, implementing, and maintaining DICOM networks for healthcare organizations. | Offering managed DICOM services to facilities lacking in-house expertise. | Developing custom routing solutions for complex healthcare workflows. | |||||
| Government Health Agencies and Ministries | Establishing national or regional medical imaging networks for improved public health surveillance and service delivery. | Facilitating data sharing for public health initiatives and disaster response. | Ensuring compliance with national healthcare data regulations. |
Key Components of DICOM Node Integration & Routing Service:
- DICOM Conformance Statement (DCS) Verification: Ensuring that all connected devices and systems adhere to the DICOM standards for image acquisition, storage, retrieval, and communication.
- Network Infrastructure Setup: Establishing secure and robust network connectivity, often utilizing VPNs or dedicated secure channels for data transmission between nodes.
- DICOM Server Configuration: Setting up and configuring DICOM servers (e.g., PACS servers, broker servers) to receive, store, and manage imaging studies.
- DICOM Client Configuration: Configuring imaging modalities (CT, MRI, X-ray, Ultrasound) and workstations to send and receive DICOM data to/from the configured servers.
- Routing Logic Implementation: Defining and implementing rules for routing DICOM objects (images, reports) to specific destinations based on study type, referring physician, modality, or other metadata.
- Security Protocols: Implementing robust security measures, including encryption (e.g., TLS/SSL), access control, and audit logging, to protect sensitive patient data in transit and at rest.
- Interoperability Testing: Conducting rigorous testing to ensure seamless data exchange and workflow between all integrated DICOM nodes.
- Monitoring and Maintenance: Continuous monitoring of the network and services to ensure uptime, performance, and to address any integration or routing issues.
- Troubleshooting and Support: Providing technical expertise to resolve any DICOM-related connectivity or data flow problems.
Who Needs Dicom Node Integration & Routing Service In Somalia?
In Somalia's developing healthcare landscape, a robust and efficient medical imaging infrastructure is crucial for accurate diagnosis, effective treatment, and improved patient outcomes. The DICOM Node Integration & Routing Service (DIRS) plays a vital role in facilitating the secure and organized exchange of medical images and associated data between various healthcare facilities and departments. This service is essential for building a connected healthcare ecosystem, enabling seamless access to patient imaging information for better clinical decision-making and remote consultations.
| Target Customer | Department/Use Case | Benefits of DICOM Node Integration & Routing Service |
|---|---|---|
| Hospitals (Public & Private) | Radiology, Cardiology, Neurology, Oncology, Emergency Room, Surgery | Facilitates PACS (Picture Archiving and Communication System) integration, enabling centralized storage and retrieval of images. Supports inter-departmental image sharing for collaborative diagnosis and treatment planning. Enables remote access for specialist consultations. |
| Clinics and Diagnostic Centers | Radiology, Ultrasound, CT, MRI Services | Allows for efficient sending and receiving of images to/from larger hospitals for advanced interpretation or for patients referred for specialized imaging. Streamlines workflow and reduces manual data transfer. |
| Radiology Departments | Image Acquisition, Interpretation, Reporting | Ensures all imaging modalities (X-ray, CT, MRI, Ultrasound, etc.) can communicate with the PACS and RIS (Radiology Information System). Optimizes image routing to appropriate radiologists for interpretation, reducing turnaround times. |
| Pathology Laboratories | Digital Pathology Integration | Enables the integration of digital pathology slides as DICOM objects, allowing for easier archiving, sharing, and remote consultation with pathologists. Supports the transition to digital pathology workflows. |
| Government Health Ministries & Agencies | Public Health Surveillance, Disease Monitoring, Data Analysis | Provides a framework for aggregating anonymized imaging data for public health initiatives, disease outbreak monitoring, and epidemiological studies. Facilitates national health reporting and policy development. |
| Research Institutions | Medical Research, Clinical Trials | Supports the secure collection and sharing of imaging datasets for research purposes. Enables collaborative research projects across different institutions, both within Somalia and internationally. |
| Telemedicine Providers | Remote Diagnosis, Expert Consultation | Crucial for transmitting high-quality medical images securely to remote specialists for diagnosis and consultation, overcoming geographical barriers and improving access to care in underserved areas. |
| Emergency Medical Services | Pre-hospital Imaging, ER Triage | Allows for the transmission of emergency imaging (e.g., portable X-rays, CT scans) from field units or smaller facilities to larger hospitals, enabling faster decision-making and preparation for incoming critical patients. |
Who Needs DICOM Node Integration & Routing Service in Somalia?
- Hospitals (Public and Private)
- Clinics and Diagnostic Centers
- Radiology Departments
- Pathology Laboratories (for digital pathology)
- Government Health Ministries and Agencies
- Research Institutions
- Telemedicine Providers
- Emergency Medical Services (for image sharing)
Dicom Node Integration & Routing Service Process In Somalia
This document outlines the process for integrating a new DICOM node and establishing routing services for medical imaging data within Somalia. The workflow covers the entire lifecycle from the initial inquiry by a healthcare institution to the full operational execution of the DICOM node and its associated routing capabilities. The process emphasizes collaboration, technical requirements, security, and regulatory compliance.
| Phase | Key Activities | Responsible Parties | Deliverables/Outcomes | Estimated Timeline |
|---|---|---|---|---|
| 1. Inquiry and Initial Assessment | Healthcare institution expresses interest in DICOM node integration and routing services. Initial consultation to understand the institution's current imaging infrastructure, data volume, and specific needs. Assessment of network connectivity and existing IT capabilities. Preliminary discussion of service scope, benefits, and high-level requirements. | Healthcare Institution, National Health Informatics Authority (NHIA) representative, Service Provider/Integrator | Formal Inquiry Document. Needs Assessment Report. Initial Proposal/Information Brief. | 1-2 Weeks |
| 2. Technical Requirements and Planning | Detailed technical survey of the institution's site. Definition of DICOM node specifications (e.g., PACS, modality interfaces, storage). Network assessment and design for secure, reliable connectivity. Data flow mapping and routing rule definition. Security protocol identification and compliance checks (HIPAA/GDPR equivalent, national data privacy laws). Development of a detailed project plan, including timelines, resources, and budget. Agreement on Service Level Agreements (SLAs). | Service Provider/Integrator, Healthcare Institution IT Team, NHIA Technical Advisor | Detailed Technical Requirements Document. Network Design Document. Data Flow and Routing Specifications. Security Plan. Project Plan. Signed SLA. | 2-4 Weeks |
| 3. Setup and Configuration | Procurement and installation of necessary hardware (servers, network devices). Installation and configuration of DICOM software (PACS, VNA if applicable). Integration with existing Picture Archiving and Communication Systems (PACS) and/or imaging modalities. Configuration of network infrastructure for secure data transfer. Implementation of security measures (firewalls, encryption, access controls). Setup of user accounts and permissions. | Service Provider/Integrator, Healthcare Institution IT Team | Installed and configured DICOM node. Established secure network connectivity. Configured user access. | 4-8 Weeks |
| 4. Testing and Validation | Unit testing of individual components. Integration testing of DICOM node with modalities and other systems. End-to-end workflow testing (imaging acquisition, storage, retrieval, routing). Performance and load testing. Security vulnerability testing. User Acceptance Testing (UAT) with healthcare professionals. Validation against defined routing rules and SLAs. | Service Provider/Integrator, Healthcare Institution IT Team, Clinical Users | Test Reports (Unit, Integration, End-to-End). Performance Benchmark Report. Security Audit Report. UAT Sign-off. | 2-3 Weeks |
| 5. Go-Live and Operational Support | Phased deployment or full go-live of the DICOM node and routing services. On-site or remote support during the initial go-live period. Training for IT staff and end-users on system operation and troubleshooting. Establishment of incident response procedures. | Service Provider/Integrator, Healthcare Institution IT Team | Live DICOM Node and Routing Service. Trained Staff. Operational Support Procedures. | 1 Week (Go-Live) + Ongoing Support |
| 6. Monitoring and Maintenance | Continuous monitoring of DICOM node performance, availability, and security. Regular system health checks and preventive maintenance. Software updates and patching. Performance tuning and optimization. Regular review of routing rules and logs. Periodic security audits. Disaster recovery and business continuity planning and testing. | Service Provider/Integrator, Healthcare Institution IT Team | Performance and Security Monitoring Reports. Maintenance Logs. Updated System Documentation. Disaster Recovery Plan Validation. | Ongoing |
DICOM Node Integration & Routing Service Process in Somalia
- Phase 1: Inquiry and Initial Assessment
- Phase 2: Technical Requirements and Planning
- Phase 3: Setup and Configuration
- Phase 4: Testing and Validation
- Phase 5: Go-Live and Operational Support
- Phase 6: Monitoring and Maintenance
Dicom Node Integration & Routing Service Cost In Somalia
Integrating DICOM (Digital Imaging and Communications in Medicine) nodes and establishing routing services in Somalia involves a complex interplay of factors that influence cost. Unlike established markets, Somalia's infrastructure, regulatory landscape, and availability of specialized IT services contribute to unique pricing structures. This discussion outlines the key pricing factors and provides estimated cost ranges in Somali Shilling (SOS), acknowledging that these are approximate and subject to significant variability.
| Service Component | Estimated Cost Range (SOS - Somali Shilling) | Notes |
|---|---|---|
| Initial DICOM Node Integration (per device) | 50,000 - 250,000 | Varies based on device complexity, manufacturer, and need for custom drivers. |
| DICOM Routing Service Setup (basic) | 200,000 - 750,000 | Covers initial configuration of standard routing rules and connectivity. |
| Complex DICOM Routing Logic Development | 300,000 - 1,500,000+ | For highly customized and advanced routing scenarios. |
| Basic Server Hardware (for PACS/DICOM storage) | 800,000 - 3,000,000 | Entry-level servers, capacity dependent. |
| Network Infrastructure Upgrade (per site) | 300,000 - 1,000,000 | Switches, routers, cabling if existing is insufficient. |
| Internet Connectivity (monthly) | 100,000 - 500,000+ | Highly dependent on provider, bandwidth, and reliability. Dedicated links are significantly more expensive. |
| Software Licensing (DICOM middleware/PACS integration) | 700,000 - 4,000,000+ | Can be a one-time purchase or subscription-based. |
| Professional Services (Installation, Configuration, Testing) | 40,000 - 150,000 per day | Rates for IT specialists, can be higher for international consultants. |
| Training (per session/group) | 150,000 - 500,000 | For IT staff and clinical users. |
| Ongoing Support & Maintenance (annual) | 500,000 - 2,500,000+ | Typically a percentage of the initial software/hardware cost. |
| Security Implementation (basic) | 200,000 - 800,000 | Firewalls, access control setup. |
Key Pricing Factors for DICOM Node Integration & Routing Services in Somalia
- Infrastructure Readiness: The existing IT infrastructure of healthcare facilities (network capacity, server availability, power stability) significantly impacts integration costs. Facilities with limited or outdated infrastructure will require more upfront investment.
- Number and Type of DICOM Nodes: The volume of DICOM devices (e.g., X-ray machines, CT scanners, MRI machines) and their manufacturers/models will influence the complexity of integration and the need for specialized drivers or middleware.
- Complexity of Routing Rules: The sophistication of the routing logic (e.g., routing based on modality, patient location, urgency) will affect the software development and configuration effort.
- Data Volume and Storage Requirements: The amount of imaging data to be transmitted and stored will determine bandwidth needs, server capacity, and the choice of storage solutions, impacting ongoing operational costs.
- Network Connectivity: The reliability and speed of internet connectivity within Somalia, particularly in remote areas, is a major cost driver. Dedicated leased lines or satellite communication will be significantly more expensive than shared internet connections.
- Software Licensing and Development: Costs associated with DICOM middleware, PACS (Picture Archiving and Communication System) integration software, and any custom development for routing logic.
- Hardware Acquisition (if necessary): This includes servers, network switches, firewalls, and potentially specialized DICOM gateways if existing infrastructure is insufficient.
- Implementation and Configuration Services: The cost of IT professionals (local or international) to install, configure, and test the DICOM integration and routing system.
- Training and Support: Training for IT staff and clinicians on the new system, as well as ongoing technical support and maintenance contracts.
- Security Measures: Implementing robust security protocols (e.g., encryption, access control) to protect sensitive patient data adds to the overall cost.
- Vendor Experience and Reputation: Choosing vendors with proven experience in healthcare IT integration within challenging environments can be more expensive but often leads to more reliable solutions.
- Geographic Location: Costs can vary depending on the specific region within Somalia due to differences in infrastructure availability and logistics for on-site work.
Affordable Dicom Node Integration & Routing Service Options
Integrating a DICOM (Digital Imaging and Communications in Medicine) node and establishing robust routing capabilities is crucial for modern healthcare imaging workflows. However, the cost associated with specialized software, hardware, and expert personnel can be prohibitive for many organizations. This document explores affordable options for DICOM node integration and routing, focusing on value bundles and cost-saving strategies to empower healthcare providers with efficient imaging data management without breaking the bank.
| Value Bundle Type | Components Included | Typical Cost Savings | Target Audience | Pros | Cons |
|---|---|---|---|---|---|
| Basic Integration & Storage Bundle | DICOM C-STORE SCP (Storage Server), DICOM Query/Retrieve SCP (Image Database), Basic AE Title Configuration | 15-25% off individual component pricing | Small clinics, individual imaging departments, research labs needing basic image archiving | Cost-effective entry into DICOM storage, simple setup, minimal customization | Limited routing capabilities, may require separate solution for advanced workflows |
| Workflow & Routing Essentials Bundle | DICOM C-STORE SCP, DICOM Query/Retrieve SCP, DICOM Send SCU (Image Sender), Basic Routing Rules Engine (e.g., by Modality, Study Description) | 20-30% off individual component pricing | Medium-sized practices, imaging centers with basic inter-departmental routing needs | Enables sending images to external systems, basic intelligent routing, improved workflow efficiency | Advanced routing logic may be limited, may require scripting for complex scenarios |
| Comprehensive Gateway Bundle | All components of Workflow & Routing Essentials, plus DICOM Listener/Proxy capabilities, HL7 Integration (basic), Advanced Routing Rules (e.g., by patient demographics, study status), basic Audit Logging | 25-35% off individual component pricing | Hospitals, large imaging networks, facilities needing to connect multiple PACS or external providers | Robust connectivity, facilitates complex data flows, enhances security and compliance | Higher initial cost, requires more in-depth configuration and potential IT support |
| Open-Source Toolkit Integration (DIY) | Utilizing open-source DICOM libraries (e.g., dcmtk, pydicom) and building custom SCP/SCU functionalities | Potentially 70-90% reduction in software licensing costs | Organizations with strong in-house development teams, academic research institutions, budget-constrained entities with technical expertise | Maximum flexibility, lowest software cost, complete control over implementation | Requires significant development time and expertise, ongoing maintenance burden, lack of commercial support |
| Managed DICOM Service Provider | Cloud-hosted DICOM node, routing services, archiving, and ongoing management | Predictable monthly/annual costs, reduced IT overhead, scalable | Organizations seeking to offload IT management, those with fluctuating needs, companies looking for rapid deployment | Minimal upfront investment, predictable operational expenses, expert management, scalability | Ongoing subscription fees, potential vendor lock-in, less control over underlying infrastructure |
Key Considerations for Affordable DICOM Node Integration & Routing
- Understanding DICOM Standards and Protocols: Familiarity with DICOM standards (e.g., DICOM 3.0) and associated network protocols (TCP/IP, HL7 over TCP/IP) is fundamental for successful integration.
- Identifying Core Functional Requirements: Clearly define the essential functionalities needed, such as image storage (SCU/SCP), query/retrieve (SCU/SCP), workflow management (MWL), and basic routing rules.
- Evaluating Open-Source vs. Commercial Solutions: Open-source DICOM toolkits and servers offer a lower entry cost but may require more in-house expertise for implementation and maintenance. Commercial solutions often provide comprehensive support and ease of use at a higher price point.
- Assessing Hardware Infrastructure: Determine if existing hardware can support the DICOM node and routing service, or if minimal upgrades are necessary. Cloud-based solutions can also reduce upfront hardware investment.
- Leveraging Existing IT Infrastructure: Explore opportunities to integrate DICOM functionalities with existing IT systems (PACS, RIS, EMR) to avoid redundant investments and streamline data flow.
- Prioritizing Scalability and Future Growth: Choose solutions that can scale with your organization's needs, avoiding costly migrations or replacements in the future.
- Investigating Vendor-Provided Bundles: Many vendors offer 'value bundles' that combine multiple essential DICOM functionalities at a reduced price compared to purchasing individual components.
- Exploring Managed Services and Cloud Solutions: Outsourcing DICOM node hosting and routing to specialized managed service providers can offer predictable costs and reduce the burden on internal IT staff.
- Negotiating Licensing and Support Agreements: Carefully review and negotiate licensing terms, support contracts, and potential volume discounts with vendors.
Verified Providers In Somalia
In the challenging healthcare landscape of Somalia, identifying and trusting verified providers is paramount. Franance Health stands out as a leading organization, committed to delivering high-quality, accessible, and ethical medical services. Their rigorous credentialing process and dedication to patient well-being make them a superior choice for individuals and communities seeking reliable healthcare solutions.
| Provider Type | Franance Health's Verification Standard | Key Benefits for Patients |
|---|---|---|
| Medical Doctors (General Practitioners & Specialists) | Certified by recognized medical boards, verified educational qualifications, ongoing professional development adherence, background checks, and peer review. | Access to qualified and competent medical professionals, ensuring accurate diagnoses and effective treatment plans. Reduced risk of medical errors. |
| Nurses and Midwives | Licensed by the Somali Ministry of Health or equivalent international bodies, validated training programs, and demonstrated practical skills. | Skilled and compassionate care, safe delivery of babies, and effective patient management. Trustworthy support during critical health moments. |
| Paramedics and Emergency Responders | Certified in emergency medical services, proven experience in pre-hospital care, and proficiency in life-saving techniques. | Rapid and effective response to medical emergencies, stabilization of patients, and safe transport to medical facilities. Improved survival rates in critical situations. |
| Medical Technicians (Lab, Radiology, etc.) | Accredited training, proficiency in operating medical equipment, and adherence to quality control standards. | Accurate and reliable diagnostic results, safe and effective use of medical imaging. Essential for informed medical decisions. |
| Healthcare Facilities (Clinics, Hospitals, Pharmacies) | Compliance with national health regulations, adherence to international safety and hygiene standards, regular inspections, and availability of essential medical supplies and equipment. | Safe and clean environments for treatment, access to necessary medications and equipment, and a higher standard of care delivery. Protection against infections and inadequate resources. |
| Community Health Workers | Trained in basic health education, disease prevention, and referral systems; vetted for community trust and ethical conduct. | Increased health awareness, early detection of health issues within communities, and facilitated access to formal healthcare services. Improved preventive care and health outcomes. |
Why Franance Health is the Best Choice:
- Rigorous Vetting and Credentialing:
- Commitment to Quality and Safety:
- Community-Centric Approach:
- Ethical Practices and Transparency:
- Comprehensive Service Offerings:
- Empowerment and Education:
Scope Of Work For Dicom Node Integration & Routing Service
This Scope of Work (SOW) outlines the requirements and deliverables for the integration of a new DICOM Node and the establishment of a DICOM Routing Service. The objective is to enable seamless communication and data exchange with existing and future DICOM-compliant medical imaging systems within the organization. This document details the technical deliverables, required standard specifications, and acceptance criteria. The integration will ensure that imaging studies can be reliably sent to, received from, and routed to appropriate destinations based on predefined rules.
| Phase | Description | Key Activities | Deliverables | Acceptance Criteria |
|---|---|---|---|---|
| Definition of integration strategy, network requirements, and routing logic. | Gathering requirements from stakeholders, defining AE Titles and ports, designing routing rules, security protocols, and testing strategy. | Detailed Integration Plan, Network Diagram, DICOM AE Title Registry, Routing Rule Matrix, Security Design Document. | Approved Integration Plan and Design Documents. Stakeholder sign-off on AE Titles and routing rules. |
| Deployment and initial setup of the DICOM Node software/hardware. | Installation of DICOM Node software/hardware, configuration of AE Title, port, network interfaces, logging, and basic DICOM connectivity tests. | Installed and Configured DICOM Node, Initial Configuration Report, Connectivity Test Results. | Successful establishment of basic DICOM associations with test endpoints. Node reachable on the configured port. |
| Development and configuration of the DICOM routing engine. | Implementation of routing rules based on modalities, study types, patient demographics, etc. Configuration of forwarding, filtering, and transformation logic. | Configured DICOM Routing Service, Detailed Routing Rule Configuration Documentation, Routing Test Scenarios. | Successful routing of test DICOM objects according to defined rules. Verification of data integrity post-routing. |
| Verification of end-to-end DICOM communication and routing. | Performing C-STORE, C-FIND, C-MOVE operations between the new node and existing PACS/modalities. Testing various routing scenarios, including complex rules and error conditions. | Comprehensive Integration Test Report, Defect Log, Resolution of identified issues. | All critical and high-priority test cases passed. Successful bi-directional DICOM communication and accurate routing demonstrated. |
| Ensuring secure communication and optimizing performance. | Implementing TLS/SSL for DICOM transport, configuring access controls, and performing performance benchmarking and tuning. Load testing if applicable. | Security Configuration Report, Performance Benchmark Results, Tuned DICOM Node and Routing Service. | Demonstrated adherence to security policies. Acceptable performance metrics under expected load. |
| Providing comprehensive documentation and training. | Developing user manuals, administrator guides, troubleshooting guides, and conducting knowledge transfer sessions for the operations team. | Final System Documentation Suite, Administrator Training, Knowledge Transfer Session Records. | Client acceptance of documentation. Operations team demonstrably capable of managing and troubleshooting the integrated system. |
Standard Specifications & Protocols
- DICOM Part 3: Information Object Definitions and Attributes
- DICOM Part 4: Service Class Specifications
- DICOM Part 7: Message Exchange
- DICOM Part 8: Network Communications
- DICOM Part 10: Media Storage and File Format
- DICOM Part 15: Security and System Management
- Relevant HL7 standards (if applicable for related workflows)
- Organizational security and network policies
Service Level Agreement For Dicom Node Integration & Routing Service
This Service Level Agreement (SLA) outlines the performance standards and guarantees for the DICOM Node Integration & Routing Service. It defines the responsibilities of both the service provider and the customer, focusing on response times and uptime to ensure reliable and efficient DICOM data exchange.
| Metric | Performance Target | Measurement Period | Guaranteed Uptime/Response Time |
|---|---|---|---|
| Service Uptime | Availability of the DICOM Node Integration & Routing Service. | Monthly | 99.9% (excluding scheduled maintenance) |
| DICOM Message Processing Time (C-STORE) | Time taken from when a DICOM message is received by the service to when it is successfully forwarded to the destination node. | 95% of messages within any 5-minute interval | < 500 milliseconds |
| DICOM Message Processing Time (C-FIND/C-MOVE) | Time taken from when a DICOM query/request is processed to when the initial response is generated and sent. | 95% of requests within any 5-minute interval | < 1 second |
| Node Connectivity Status | Percentage of time that established DICOM connections to configured nodes are active and responsive. | Monthly | 99.9% |
| Response to Critical Incidents | Time taken for the support team to acknowledge and begin working on a critical service outage or performance degradation. | N/A (Immediate acknowledgement and prioritization) | Within 15 minutes |
Key Service Components
- DICOM Node Integration: Establishing and maintaining secure, reliable connections with specified DICOM nodes (e.g., PACS, modalities, workstations).
- DICOM Routing Service: Intelligent and configurable routing of DICOM messages (C-STORE, C-FIND, C-MOVE, etc.) based on predefined rules and policies.
- Monitoring and Alerting: Proactive monitoring of service health, performance, and availability with timely alerts for any deviations.
- Support and Maintenance: Access to technical support for issue resolution and regular maintenance to ensure optimal service operation.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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