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Digital X-Ray Installation Service (Fixed DR) in Seychelles
Engineering Excellence & Technical Support
Digital X-Ray Installation Service (Fixed DR) High-standard technical execution following OEM protocols and local regulatory frameworks.
State-of-the-Art Fixed DR Technology
We equip Seychelles' healthcare facilities with cutting-edge fixed Digital Radiography (DR) systems. Experience superior image quality, reduced patient dose, and enhanced diagnostic confidence for all your X-ray needs.
Seamless Installation & Integration
Our expert technicians ensure a meticulous and efficient installation process for your Fixed DR system. We handle everything from site preparation to full integration with existing PACS and RIS for immediate workflow optimization.
Dedicated Local Support & Training
Benefit from unparalleled local support and comprehensive training for your Seychelles medical staff. Our commitment extends beyond installation, providing ongoing assistance and expert guidance to maximize your DR investment.
What Is Digital X-ray Installation Service (Fixed Dr) In Seychelles?
Digital X-Ray Installation Service (Fixed DR) in Seychelles refers to the professional deployment and integration of a fixed Digital Radiography (DR) system within healthcare facilities in the Republic of Seychelles. A fixed DR system comprises an X-ray generator, a digital detector (typically a flat-panel detector), and associated image acquisition and processing software, all permanently integrated into a dedicated X-ray room. This service encompasses the entire process from site preparation and hardware installation to system configuration, calibration, network integration, and initial user training. The primary objective is to establish a fully functional digital radiography imaging suite, replacing or augmenting traditional analog film-based systems or older computed radiography (CR) setups. The 'Fixed' designation highlights the non-portable nature of the system, designed for continuous operation within a specific location, maximizing efficiency and throughput for diagnostic imaging.
| Stakeholder Group | Primary Need | Typical Use Cases |
|---|---|---|
| Hospitals and Clinics (Public & Private): | To modernize imaging capabilities, improve diagnostic accuracy, enhance workflow efficiency, and reduce radiation dose to patients and staff. | Routine radiography for skeletal imaging (fractures, dislocations), chest X-rays (pneumonia, tuberculosis), abdominal X-rays (obstructions, foreign bodies), and specialized examinations depending on the DR system's capabilities. |
| Specialized Diagnostic Centers: | To offer advanced digital imaging services with higher throughput and superior image quality for specific medical specialties. | Orthopedic centers requiring high-resolution skeletal imaging, pulmonology clinics performing detailed chest imaging, and centers offering interventional radiology procedures where real-time imaging is crucial. |
| Government Health Initiatives: | To upgrade public healthcare infrastructure, expand access to diagnostic imaging services, and facilitate remote diagnostics and telemedicine. | Deployment in district hospitals and health centers to improve healthcare accessibility across the archipelago, support national screening programs (e.g., tuberculosis), and enable remote consultations with specialists. |
| Radiology Departments: | To optimize radiologist workflow, reduce image processing times, and enable advanced image manipulation and analysis tools. | Rapid image acquisition and review for emergency departments, efficient caseload management, and utilization of advanced post-processing features like edge enhancement and noise reduction. |
Key Components and Stages of Digital X-Ray Installation Service (Fixed DR):
- Site Assessment and Planning: Evaluating the existing infrastructure (power, shielding, space, networking) to ensure compatibility and compliance with regulatory requirements.
- Hardware Procurement and Delivery: Sourcing and transporting the X-ray generator, digital detector, control console, workstation, and necessary ancillaries.
- Physical Installation: Mounting the X-ray tube, collimator, detector support structure (e.g., wall stand, table), and control panel. Ensuring proper alignment and structural integrity.
- Electrical and Network Integration: Connecting power supplies, establishing data links to the workstation, and integrating with the hospital's Picture Archiving and Communication System (PACS) and/or Electronic Medical Record (EMR) system.
- Software Configuration and Calibration: Installing and configuring imaging software, defining imaging protocols, and performing detector calibration for accurate image acquisition and dose monitoring.
- Radiation Safety Compliance: Implementing necessary radiation shielding, performing safety checks, and ensuring adherence to national radiation protection standards.
- System Testing and Validation: Comprehensive testing of all system functionalities, including image quality, workflow efficiency, and interoperability with other hospital systems.
- User Training and Handover: Providing in-depth training to radiographers, technologists, and relevant IT personnel on system operation, image acquisition, post-processing, and basic troubleshooting.
- Post-Installation Support: Offering initial technical support and ongoing maintenance agreements as per contractual obligations.
Who Needs Digital X-ray Installation Service (Fixed Dr) In Seychelles?
The installation of Fixed Digital Radiography (DR) X-ray systems in Seychelles is a critical investment for healthcare facilities seeking to modernize their diagnostic imaging capabilities. This advanced technology offers significant advantages over traditional film-based X-rays, including faster image acquisition, improved image quality, reduced radiation exposure for patients and staff, and enhanced workflow efficiency. The need for this service extends to various healthcare providers across the archipelago, from larger hospitals to specialized clinics.
| Customer Type | Key Needs | Relevant Departments |
|---|---|---|
| Government Hospitals | High volume, general diagnostics, emergency care, diverse patient population | Radiology, Emergency, Orthopedics, Internal Medicine, Surgery, Pediatrics |
| Private Hospitals & Clinics | Specialized services, patient convenience, advanced technology adoption | Radiology, Orthopedics, Cardiology, Surgery, Outpatient Diagnostics |
| Specialized Medical Centers | High-resolution imaging, specific anatomical focus, dedicated imaging suites | Orthopedics, Cardiology, Neurology, Pulmonology |
| Outpatient Diagnostic Centers | Efficiency, accessibility, rapid reporting | Radiology, General Practice referrals |
Target Customers & Departments for Fixed DR X-ray Installation in Seychelles
- {"title":"Government Hospitals","description":"Primary healthcare hubs serving the wider population. They require robust, high-throughput systems for a broad range of diagnostic needs."}
- {"title":"Private Hospitals & Clinics","description":"Catering to patients seeking specialized care or faster service. These facilities often invest in advanced technology to offer competitive services."}
- {"title":"Specialized Medical Centers (e.g., Orthopedics, Cardiology)","description":"Requiring high-resolution imaging for specific anatomical areas and conditions. Fixed DR systems are ideal for dedicated imaging suites."}
- {"title":"Outpatient Diagnostic Centers","description":"Focused on providing efficient and accessible diagnostic imaging services to the community."}
- {"title":"Emergency Departments","description":"Where rapid and accurate diagnosis is paramount. Fixed DR systems significantly reduce turnaround time for critical imaging."}
- {"title":"Surgical Departments","description":"Utilizing intraoperative imaging for precise surgical guidance and confirmation."}
- {"title":"Internal Medicine Departments","description":"For general diagnostic imaging of various conditions affecting internal organs."}
- {"title":"Pediatric Departments","description":"Benefiting from reduced radiation dose and faster image acquisition for young patients."}
- {"title":"Radiology Departments","description":"The core department responsible for all diagnostic imaging, directly benefiting from enhanced workflow and image quality."}
Digital X-ray Installation Service (Fixed Dr) Process In Seychelles
This document outlines the standard workflow for installing a Fixed Digital Radiography (DR) X-ray system in Seychelles, from the initial client inquiry to the final system handover. The process is designed to be efficient, compliant with local regulations, and to ensure a smooth transition to digital imaging for healthcare facilities.
| Phase | Step | Description | Key Activities | Responsible Parties | Timeline (Typical) |
|---|---|---|---|---|---|
| Phase 1: Pre-Installation & Planning |
| Initial contact from the client to express interest in a Fixed DR X-ray system installation. | Understand client's needs, budget, existing infrastructure, and clinical requirements. Provide initial product information and consultation. | Client, Sales Representative/Technical Consultant | 1-3 Days |
| Phase 1: Pre-Installation & Planning |
| A detailed physical inspection of the proposed installation site. | Assess room dimensions, power supply, structural integrity, radiation shielding requirements, network connectivity, and environmental conditions (temperature, humidity). Identify any potential challenges. | Technical Engineer, Client Representative | 2-5 Days |
| Phase 1: Pre-Installation & Planning |
| Based on the site assessment and client requirements, a detailed proposal and quotation are provided. | Outline system specifications, scope of work, deliverables, project timeline, and pricing. Includes costs for equipment, installation, training, and any required consumables. | Sales Department, Technical Team | 3-7 Days |
| Phase 1: Pre-Installation & Planning |
| Agreement on terms and conditions, followed by order placement. | Client signs the contract, and payment terms are initiated. Formal order placed with the manufacturer/supplier. | Client, Sales Department, Procurement | 2-5 Days |
| Phase 2: Site Preparation & Infrastructure |
| Ensuring compliance with radiation safety regulations. | Design and implement necessary lead shielding for walls, doors, and windows as per international standards and local health authority guidelines. Verification by a qualified radiation physicist. | Architect/Contractor (if applicable), Radiation Physicist, Installation Team | Variable (depends on existing infrastructure, typically 1-3 Weeks) |
| Phase 2: Site Preparation & Infrastructure |
| Ensuring adequate power and connectivity. | Installation of dedicated power outlets, surge protection, and appropriate wiring for the X-ray generator, detector, and PACS workstation. Establishing reliable network connectivity for image transfer. | Electrician, Network Technician, Installation Team | Variable (depends on existing infrastructure, typically 1-2 Weeks) |
| Phase 2: Site Preparation & Infrastructure |
| Maintaining optimal operating conditions for the equipment. | Installation or verification of HVAC systems to ensure stable temperature and humidity levels critical for electronic component longevity and performance. | HVAC Technician, Installation Team | Variable (if required) |
| Phase 3: Equipment Installation & Integration |
| Safe arrival and initial inspection of the DR system components. | Coordination of logistics for secure delivery to the site. Careful unpacking and visual inspection for any transit damage. | Logistics Team, Installation Team | 1-2 Days |
| Phase 3: Equipment Installation & Integration |
| Mounting and connecting the core imaging components. | Secure mounting of the X-ray generator and tube within the designated area, ensuring proper alignment and connection to power and control systems. | Installation Team (Certified Technicians) | 2-4 Days |
| Phase 3: Equipment Installation & Integration |
| Setting up the digital detector. | Mounting the fixed DR detector (e.g., ceiling-mounted, wall-mounted) and integrating it with the X-ray generator and acquisition software. | Installation Team (Certified Technicians) | 1-3 Days |
| Phase 3: Equipment Integration |
| Configuring the image management system. | Installation and configuration of the Picture Archiving and Communication System (PACS) and/or Radiology Information System (RIS) workstation. Integration with the DR system for seamless image acquisition and workflow. | IT Specialist, Installation Team | 2-4 Days |
| Phase 4: Testing, Calibration & Training |
| Verifying all components work as intended. | Performing comprehensive tests on all system functions, including X-ray generation, detector acquisition, image processing, and data transfer. | Installation Team, Technical Engineer | 2-3 Days |
| Phase 4: Testing, Calibration & Training |
| Ensuring optimal image quality. | Calibrating the system to achieve the highest possible image quality according to established protocols and client requirements. Optimization of parameters. | Technical Engineer, Application Specialist | 1-2 Days |
| Phase 4: Testing, Calibration & Training |
| Confirming safety compliance. | Final radiation safety checks and measurements. Obtaining necessary certifications from the Ministry of Health or relevant regulatory body. | Radiation Physicist, Ministry of Health Representative | 2-5 Days (dependent on regulatory process) |
| Phase 4: Testing, Calibration & Training |
| Empowering end-users. | Comprehensive training for radiographers and relevant staff on system operation, image acquisition techniques, basic troubleshooting, and PACS/RIS utilization. | Application Specialist, Training Department | 3-5 Days |
| Phase 5: Handover & Post-Installation Support |
| Formal transfer of responsibility and provision of essential documents. | Official handover of the installed and tested DR system. Provision of user manuals, service manuals, warranty information, and all relevant documentation. | Project Manager, Installation Team, Client Representative | 1 Day |
| Phase 5: Handover & Post-Installation Support |
| Client's final verification and sign-off. | Client performs final acceptance testing to confirm all agreed-upon specifications and functionality have been met. | Client Representative, Project Manager | 1-2 Days |
| Phase 5: Handover & Post-Installation Support |
| Ongoing assistance and preventive care. | Provision of initial post-installation support, troubleshooting, and information on ongoing maintenance contracts and service agreements. | Technical Support Team, Service Department | Ongoing |
Digital X-Ray Installation Service (Fixed DR) Process in Seychelles Workflow
- Phase 1: Pre-Installation & Planning
- Phase 2: Site Preparation & Infrastructure
- Phase 3: Equipment Installation & Integration
- Phase 4: Testing, Calibration & Training
- Phase 5: Handover & Post-Installation Support
Digital X-ray Installation Service (Fixed Dr) Cost In Seychelles
Installing a fixed Digital Radiography (DR) X-ray system in Seychelles involves several cost components. The price can fluctuate based on the specific model of the DR system, the complexity of the installation, the existing infrastructure of the healthcare facility, and any necessary ancillary equipment or modifications. Local currency pricing in Seychelles Rupees (SCR) will be influenced by import duties, shipping costs, and the service provider's operational overheads. It's crucial to obtain detailed quotes from reputable medical equipment suppliers and installation specialists to get an accurate estimate.
| Cost Component | Estimated Range (SCR) | Notes |
|---|---|---|
| Digital Detector (Fixed DR Panel) | 150,000 - 400,000+ | Varies significantly by size, resolution, and brand. |
| X-ray Generator & Tube | 80,000 - 250,000+ | Depends on power output and technology. |
| Control Console & Software | 30,000 - 80,000+ | Includes acquisition software; PACS integration may be extra. |
| Installation & Calibration | 50,000 - 150,000+ | Influenced by site preparation needs and complexity. |
| Training | 15,000 - 40,000+ | Per session or per user, depending on provider. |
| Shipping & Import Duties | Variable (Estimate 10-25% of total equipment cost) | Subject to current regulations and shipping methods. |
| Ancillary Equipment (e.g., Monitor, UPS) | 10,000 - 30,000+ | Optional but often necessary. |
| Total Estimated Installation Cost (Excluding potential major structural work or very high-end systems) | 335,000 - 950,000+ SCR | This is a broad range. Specific quotes are essential. |
Key Pricing Factors for Digital X-Ray (Fixed DR) Installation in Seychelles
- DR System Hardware: The primary cost is the DR detector (flat panel), X-ray generator, tube, and control console. Higher resolution, larger detectors, and advanced features (e.g., wireless detectors) will increase the price.
- Installation & Engineering: This includes the physical mounting of the equipment, electrical wiring, network connectivity, software configuration, and calibration. The complexity of the room and existing setup (e.g., need for lead shielding, structural modifications) will impact this cost.
- Software & PACS Integration: The cost of the DR acquisition software and its integration with a Picture Archiving and Communication System (PACS) or the facility's existing IT infrastructure.
- Training: Comprehensive training for radiographers and technicians on operating the new system and software.
- Shipping & Import Duties: Costs associated with transporting the equipment to Seychelles and any applicable import taxes or duties levied by the Seychellois government.
- Ancillary Equipment: This might include items like a diagnostic monitor, UPS (Uninterruptible Power Supply), or other accessories required for optimal operation.
- Warranty & Support: The duration and scope of the manufacturer's warranty and ongoing technical support services.
Affordable Digital X-ray Installation Service (Fixed Dr) Options
Investing in a Fixed Digital Radiography (DR) X-ray system can significantly enhance your diagnostic capabilities, reduce retakes, and improve patient throughput. Our affordable installation service focuses on providing cost-effective solutions without compromising on quality. We understand that budget is a key consideration, and we've developed flexible options to meet your needs. This guide outlines our value bundles and cost-saving strategies for your Fixed DR X-ray installation.
| Value Bundle | Description | Key Features | Ideal For | Estimated Price Range (Installation & System) |
|---|---|---|---|---|
| Essential Starter Kit | A foundational Fixed DR system designed for essential diagnostic needs. | High-quality DR detector, standard generator, basic acquisition software, and standard installation. | Smaller clinics, private practices with limited budgets, or facilities upgrading from film-based systems. | $30,000 - $55,000 |
| Performance Plus Bundle | Balancing affordability with enhanced performance for busy practices. | Advanced DR detector with higher resolution, more powerful generator options, integrated image processing software, and priority installation. | Medium-sized clinics, orthopedic practices, and general radiology departments. | $50,000 - $80,000 |
| Comprehensive Workflow Solution | A complete Fixed DR system integrated for maximum efficiency and advanced imaging. | Premium DR detector with rapid acquisition, versatile generator with advanced pulsing, advanced image manipulation tools, seamless PACS integration, and comprehensive training. | Hospitals, imaging centers, and facilities requiring high patient volume and advanced diagnostic capabilities. | $75,000 - $120,000+ |
Key Components of a Fixed DR X-ray System
- DR Detector (Flat Panel Detector)
- X-ray Generator
- X-ray Tube
- Collimator
- Mounting System (e.g., Ceiling-mounted, Wall-mounted)
- Acquisition Workstation and Software
- PACS Integration Capabilities
Verified Providers In Seychelles
In Seychelles, the demand for reliable and trustworthy healthcare providers is paramount. Franance Health stands out as a leading entity, consistently demonstrating a commitment to excellence in patient care and operational integrity. Their verified credentials are not merely a formality; they represent a rigorous selection process that ensures patients receive the highest standard of medical services. Understanding why Franance Health is the best choice involves examining their adherence to international best practices, the qualifications of their medical professionals, and their dedication to patient safety and satisfaction. This makes them a beacon of quality in the Seychellois healthcare landscape.
| Credential Area | Franance Health's Verification Standard | Why it Matters for Patients |
|---|---|---|
| Medical Licenses & Certifications | All practitioners hold valid, up-to-date licenses from recognized national and international medical boards. | Ensures practitioners are legally qualified and have met essential competency requirements. |
| Specialty Board Certifications | Doctors possess board certifications in their respective specialties, signifying advanced training and expertise. | Guarantees specialized knowledge and skills for complex medical conditions. |
| Accreditation of Facilities | Healthcare facilities are accredited by reputable bodies, adhering to stringent safety, hygiene, and operational standards. | Provides assurance of a safe, clean, and well-equipped environment for treatment. |
| Background Checks & Ethics Review | Comprehensive background checks and a strong emphasis on ethical conduct and professional integrity are integral. | Protects patients from malpractice and ensures trust and respect in all interactions. |
| Continuing Medical Education (CME) | Mandatory participation in CME programs to stay abreast of the latest medical advancements and techniques. | Ensures patients receive care based on current best practices and innovative treatments. |
| Patient Testimonials & Feedback | Actively collects and analyzes patient feedback to continuously improve services and address concerns. | Demonstrates a commitment to patient satisfaction and responsiveness to their needs. |
Key Pillars of Franance Health's Excellence:
- Rigorous Accreditation and Licensing Processes
- Highly Qualified and Experienced Medical Professionals
- Commitment to Continuous Professional Development
- State-of-the-Art Facilities and Equipment
- Patient-Centric Care and Ethical Practices
- Adherence to International Quality Standards
Scope Of Work For Digital X-ray Installation Service (Fixed Dr)
This Scope of Work (SOW) outlines the services required for the installation of a Fixed Digital Radiography (DR) X-ray system. The objective is to provide a complete, functional, and calibrated DR system that meets all specified technical deliverables and adheres to standard industry specifications. This includes the delivery, installation, integration, and testing of all hardware and software components of the fixed DR system.
| Item | Description | Standard Specification/Requirement | Acceptance Criteria |
|---|---|---|---|
| DR Detector | Cassette-sized or fixed panel digital detector. | Detector Type: (Specify CsI or Gadox) Pixel Pitch: ≤ 150 µm Resolution: ≥ 3.5 LP/mm Active Area: (Specify dimensions) AD Conversion: ≥ 14-bit Dynamic Range: ≥ 75 dB Wireless Connectivity (if applicable): Wi-Fi 802.11ac or higher Power Consumption: (Specify max W) IP Rating: (Specify minimum, e.g., IP54) | Detector is fully functional, producing images with specified resolution and signal-to-noise ratio (SNR). All detector specifications met. No dead pixels or significant artifacts. Successfully connected and communicating with the acquisition workstation. |
| X-ray Generator | High-frequency X-ray generator. | Max Power Output: ≥ 40 kW kVp Range: 40 - 150 kVp mAs Range: 0.5 - 630 mAs Tube Current: (Specify range) Focal Spot Size: (Specify IEC 60336 standard, e.g., 0.6mm/1.2mm) Cooling System: (Specify type) Exposure Time Control: ≤ 1 ms increments | Generator consistently delivers specified kVp, mAs, and exposure times. Stable output and accurate dose delivery. Interlocks and safety features are functional. Successfully integrated with the DR detector and control console. |
| Collimator | Motorized or manual light beam diaphragm. | Field Size Adjustment: Manual or motorized, within detector's active area. Light Field Size Indicator: Accurate and visible. Automatic Exposure Control (AEC) Integration (if applicable): Compatible with detector's AEC. Beam Filtration: (Specify inherent and added filtration) Laser Pointer: (Optional, specify if required) | Collimator shutters accurately define the X-ray beam. Light field matches X-ray field within IEC standards. Motorized functions (if applicable) operate smoothly. AEC integration (if applicable) functions as expected. |
| Image Acquisition Workstation | PC-based workstation with high-resolution monitor. | CPU: (Specify minimum, e.g., Intel Core i7 or equivalent) RAM: ≥ 16 GB Storage: ≥ 1 TB SSD for OS/Software, ≥ 4 TB HDD for images Monitor: 2 x 27-inch DICOM-compliant grayscale displays (e.g., 3MP or 5MP resolution) Operating System: Latest stable version of Windows Pro or Linux Connectivity: Gigabit Ethernet, USB 3.0 ports DICOM Compliance: DICOM 3.0 (Send, Receive, Store, Query/Retrieve) | Workstation boots up quickly and runs all installed software smoothly. Monitors display images with correct brightness, contrast, and lack of glare. DICOM connectivity established with PACS/RIS. All software features are accessible and functional. |
| Control Console/Software | User interface for system control and image management. | User Interface: Intuitive and easy to navigate. Image Processing: Contrast enhancement, brightness adjustment, zoom, pan, measurement tools, annotation. Patient Data Management: Patient registration, study creation, modality worklist integration (if applicable). Image Export: DICOM, JPG, TIFF formats. Workflow Automation: Pre-sets for common views. Security: User authentication and access control. | All software functions operate correctly. Image processing tools produce desired results. Patient data can be entered and retrieved accurately. Image export functions successfully. Workflow pre-sets are configurable and effective. |
| Mounting Hardware | Ceiling suspension or wall mount for detector and generator. | Stability: Securely supports the weight of the DR system. Adjustability: Allows for easy positioning of the X-ray beam. Ergonomics: Facilitates comfortable use by radiographers. Cable Management: Integrated channels or ties to prevent cable strain. | All components are securely mounted and stable. Movement is smooth and within specified ranges. System is positioned correctly in the X-ray room. |
| Cabling & Interconnects | All necessary power, data, and signal cables. | Cable Type: High-quality, shielded cables for medical environments. Connectors: Medical-grade, secure connectors. Cable Lengths: Sufficient to reach all components without excessive slack. Labeling: All cables clearly labeled. | All connections are secure and properly terminated. No signal degradation or interference. Cables are routed neatly and safely. |
| PACS/RIS Integration | Seamless integration with existing PACS/RIS. | DICOM Conformance: Compliant with PACS/RIS DICOM profiles. Data Transfer: Reliable and timely transfer of images and metadata. Modality Worklist (MWL): (If applicable) Successful retrieval of patient and study information. HL7 Integration: (If applicable) Bidirectional communication for patient demographics and reports. | Images are successfully sent to PACS and appear in the worklist. Patient data is correctly populated in PACS/RIS. MWL and HL7 (if applicable) function as specified. |
| Calibration & Testing | Ensuring optimal performance and accuracy of the system. | Image Quality Testing: Using standard phantoms (e.g., AAPM TG18) to assess resolution, contrast, noise, and uniformity. Dose Measurement: Verification of X-ray output consistency and accuracy. System Functionality Tests: All modes and features of the system tested. Safety Checks: Radiation safety interlocks and shielding verified. Final Acceptance Testing (FAT): Comprehensive testing by customer representatives. | All test results meet or exceed specified benchmarks. System operates within radiation safety limits. Customer confirms satisfaction with system performance and functionality during FAT. |
| Documentation & Training | Provision of comprehensive manuals and training sessions. | Manuals: Full set of operator and service manuals, including schematics and troubleshooting guides. Training: On-site training for radiographers and technicians on system operation, basic troubleshooting, and maintenance. | All documentation is complete, accurate, and provided in the agreed language. Training is conducted by qualified personnel, and attendees demonstrate understanding of system operation. |
Technical Deliverables
- Fixed DR Detector (e.g., CsI or Gadox, with specified pixel pitch and resolution)
- X-ray Generator (compatible with DR detector, with specified power output and kVp/mAs range)
- Collimator (motorized or manual, with automatic or manual light field control)
- Image Acquisition Workstation (high-resolution monitor, PACS connectivity, DICOM compliant)
- Control Console/Software (user-friendly interface, image processing tools, patient management)
- Mounting Hardware and Support Structures (ceiling suspension or wall mount)
- Cabling and Interconnects (power, data, signal cables, connectors)
- PACS (Picture Archiving and Communication System) integration module (if applicable)
- RIS (Radiology Information System) integration module (if applicable)
- User Manuals and Technical Documentation (in English)
- Training materials for operators and technicians
Service Level Agreement For Digital X-ray Installation Service (Fixed Dr)
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Digital X-Ray Installation Service (Fixed DR). It is designed to ensure the reliable and efficient deployment of your new Fixed Digital Radiography system.
| Service Component | Response Time (Business Hours) | Uptime Guarantee (System Availability) |
|---|---|---|
| Installation Initiation (Post-Order Confirmation) | Within 2 Business Days | N/A (Installation phase) |
| On-site Installation & Configuration | As per agreed project schedule | N/A (Installation phase) |
| Post-Installation System Validation | Within 1 Business Day of completion of on-site work | N/A (Validation phase) |
| Critical System Failure Support (Post-Acceptance) | Within 4 Business Hours | 99.5% (Monthly Average) |
| Non-Critical System Issue Support (Post-Acceptance) | Within 8 Business Hours | 99.0% (Monthly Average) |
| Scheduled Maintenance Window | As per prior agreement (typically off-hours) | Excludes scheduled maintenance from uptime calculations |
Key Service Components
- Installation of Fixed Digital Radiography (DR) system.
- Configuration and integration with existing PACS/RIS systems.
- System testing and validation.
- User training and documentation.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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