
Radiology Room Refurbishment & Fit-Out Service in Seychelles
Engineering Excellence & Technical Support
Radiology Room Refurbishment & Fit-Out Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Optimized Imaging Workflow Integration
We meticulously design and install radiology rooms with a focus on seamless integration of advanced imaging modalities (CT, MRI, X-ray, Ultrasound). Our refurbishment includes strategic equipment placement, optimized cabling infrastructure, and integrated PACS/RIS connectivity, reducing patient throughput times and enhancing diagnostic efficiency for healthcare providers in Seychelles.
Advanced Radiation Safety & Shielding
Ensuring the highest standards of patient and staff safety, our fit-out services incorporate state-of-the-art radiation shielding solutions tailored to Seychelles' specific environmental and regulatory requirements. This includes lead-lined walls, radiation-protective doors, and leaded glass viewing windows, guaranteeing compliance and peace of mind.
Ergonomic & Future-Proofed Design
Our technical team designs radiology rooms with a strong emphasis on ergonomics for radiographers and technicians, alongside future-proofing for technological advancements. This involves flexible power and data distribution, modular construction for easy upgrades, and climate-controlled environments, ensuring long-term operational efficiency and adaptability for Seychelles' evolving healthcare landscape.
What Is Radiology Room Refurbishment & Fit-out Service In Seychelles?
Radiology Room Refurbishment & Fit-Out Service in Seychelles refers to the comprehensive process of upgrading, modernizing, and equipping existing or new radiology suites within healthcare facilities. This service encompasses structural modifications, architectural design, installation of specialized infrastructure, and the integration of medical imaging equipment. The objective is to ensure that radiology departments meet contemporary standards for patient safety, diagnostic accuracy, operational efficiency, and technological advancement. This involves creating a functional, sterile, and technologically advanced environment conducive to high-quality medical imaging procedures.
| Service Requirement | Beneficiary/Need | Typical Use Cases |
|---|---|---|
| Modernization of outdated facilities | Hospitals, clinics, diagnostic centers in Seychelles seeking to upgrade aging radiology departments to improve diagnostic capabilities and patient experience. | Replacing analog X-ray systems with digital radiography (DR), upgrading older CT scanners to multi-detector CT (MDCT), or expanding imaging capacity. |
| Installation of new imaging modalities | Healthcare providers in Seychelles acquiring advanced diagnostic equipment (e.g., MRI, PET-CT) that requires specialized room construction and infrastructure. | Setting up a dedicated MRI suite with advanced shielding, cooling, and acoustic requirements, or building a specialized interventional radiology suite. |
| Expansion of diagnostic services | Facilities in Seychelles aiming to broaden their range of diagnostic imaging services to cater to growing patient demand or to offer specialized procedures. | Creating a new mammography unit, a dedicated ultrasound suite, or a fluoroscopy room. |
| Compliance with evolving safety standards | Healthcare institutions in Seychelles needing to meet stricter radiation safety regulations, infection control protocols, and accessibility standards. | Retrofitting existing rooms with improved radiation shielding, implementing enhanced air filtration systems, or ensuring ADA compliance for patient access. |
| Technological integration | Organizations in Seychelles looking to integrate new imaging technologies with their existing IT infrastructure, including PACS and EMR (Electronic Medical Records) systems. | Implementing a Picture Archiving and Communication System (PACS) and ensuring seamless data flow from new imaging equipment to the hospital's digital systems. |
| Establishment of new healthcare facilities | Developers or operators of new hospitals, medical centers, or diagnostic clinics in Seychelles requiring complete radiology suite fit-outs from inception. | Designing and constructing entire radiology departments for greenfield projects, ensuring optimal functionality and adherence to modern medical standards. |
Key Components of Radiology Room Refurbishment & Fit-Out Services:
- Architectural Design & Space Planning: Optimizing room layout for workflow, patient throughput, radiation shielding, and equipment placement.
- Structural Modifications: Including wall reinforcement, floor leveling, ceiling modifications, and the creation of specialized areas (e.g., control rooms, changing rooms).
- Radiation Shielding: Installation of lead-lined walls, doors, and windows to comply with radiation safety regulations.
- HVAC & Environmental Controls: Implementing specialized ventilation systems to manage heat generated by imaging equipment and maintain optimal air quality and temperature.
- Electrical & Data Infrastructure: Provision of dedicated power circuits for imaging equipment, robust data cabling for PACS (Picture Archiving and Communication System) integration, and emergency power systems.
- Lighting Design: Specifying appropriate lighting levels and types for different imaging modalities and patient comfort.
- Plumbing & Waste Management: Installation of necessary water supply, drainage, and medical waste disposal systems.
- Medical Equipment Installation & Integration: Professional installation, calibration, and integration of imaging modalities such as X-ray machines, CT scanners, MRI scanners, ultrasound devices, and mammography units.
- Finishes & Furnishings: Selection and application of durable, easily cleanable, and infection-control-compliant materials for walls, floors, and ceilings, along with specialized furniture.
- IT & PACS Integration: Setting up and connecting imaging equipment to the hospital's IT network and PACS for image storage, retrieval, and interpretation.
- Compliance & Certification: Ensuring all work adheres to local building codes, health regulations, and international standards for medical facilities.
Who Needs Radiology Room Refurbishment & Fit-out Service In Seychelles?
Radiology departments and healthcare facilities in Seychelles facing aging infrastructure, increasing patient demand, or the need to integrate advanced imaging technologies will benefit from professional radiology room refurbishment and fit-out services. This specialized service ensures that imaging suites are optimally designed, equipped, and compliant with the latest safety and operational standards, leading to improved diagnostic accuracy, patient comfort, and staff efficiency.
| Department | Potential Needs for Refurbishment/Fit-Out | Key Considerations |
|---|---|---|
| Radiology Department (General) | Upgrades to X-ray rooms, upgrading to digital radiography, improving workflow, installing lead shielding, enhancing patient waiting areas. | Space optimization, radiation safety, patient comfort, efficient equipment integration. |
| CT Scan Suite | Installation of new CT scanners, room shielding for radiation, climate control systems, patient access and positioning considerations. | Radiation containment, precise temperature and humidity control, sufficient space for scanner and staff. |
| MRI Suite | Acoustic shielding, specialized RF shielding, cryogen management (if applicable), patient comfort, staff safety, advanced cooling systems. | Electromagnetic interference mitigation, noise reduction, advanced environmental controls, patient screening areas. |
| Ultrasound Suite | Ergonomic design for sonographers, patient privacy screens, appropriate lighting, comfortable patient examination tables. | Comfortable working environment for sonographers, patient confidentiality, easy-to-clean surfaces. |
| Mammography Suite | Dedicated shielded rooms, optimal lighting, comfortable changing areas, specialized patient positioning equipment. | Patient privacy and comfort, radiation protection, workflow efficiency for mammographers. |
| Interventional Radiology Suite | Complex room configurations, advanced radiation shielding, integration of C-arm fluoroscopy, sterile environments, sophisticated control rooms. | High level of radiation safety, infection control, seamless integration of complex equipment, efficient communication. |
| PACS/IT Integration Points | Ensuring adequate network infrastructure, secure server rooms, and comfortable workstations for radiologists and technicians. | Data security, network reliability, ergonomic workstations. |
Target Customers & Departments in Seychelles
- {"title":"Government Hospitals","description":"Public hospitals across the islands, often the primary healthcare providers, may require upgrades to their radiology facilities to meet the healthcare needs of the entire population. This includes ensuring capacity for general radiology, CT, MRI, and potentially specialized imaging."}
- {"title":"Private Hospitals & Clinics","description":"Private healthcare providers aiming to offer cutting-edge diagnostic services and attract a wider patient base will need modern, well-equipped radiology suites. This could range from standalone clinics to larger private hospital complexes."}
- {"title":"Specialty Medical Centers","description":"Facilities focusing on specific medical disciplines like cardiology, oncology, or orthopedics may require dedicated or enhanced radiology rooms to support their specialized diagnostic imaging needs (e.g., interventional radiology suites)."}
- {"title":"Maternity & Women's Health Clinics","description":"Clinics offering services like mammography and obstetric ultrasound would require specialized fit-outs for their imaging rooms to ensure patient privacy, comfort, and optimal imaging conditions."}
- {"title":"Diagnostic Imaging Centers","description":"Independent centers solely dedicated to providing a range of diagnostic imaging services will need to maintain state-of-the-art facilities to remain competitive and offer a comprehensive service portfolio."}
Radiology Room Refurbishment & Fit-out Service Process In Seychelles
This document outlines the comprehensive service process for Radiology Room Refurbishment & Fit-Out in Seychelles, detailing each stage from initial inquiry to final project handover. Our process is designed for efficiency, client satisfaction, and adherence to the highest standards of quality and safety.
| Stage | Description | Key Activities | Deliverables | Timeline (Estimate) |
|---|---|---|---|---|
| Inquiry & Initial Consultation | The first point of contact where potential clients express their needs for radiology room refurbishment or fit-out. | Receive client inquiry, schedule initial meeting, discuss project scope, understand basic requirements and budget. | Confirmation of client interest, preliminary understanding of project scope. | 1-3 Business Days |
| Site Survey & Needs Assessment | A thorough on-site evaluation to understand the existing conditions and specific requirements of the radiology room. | Conduct detailed site visit, measure existing space, assess structural integrity, identify electrical and plumbing needs, document existing equipment layout (if applicable), discuss workflow and imaging modalities. | Detailed site report, comprehensive list of requirements and constraints. | 3-5 Business Days |
| Proposal & Design Development | Creating a tailored plan and cost estimate based on the site survey and client needs. | Develop preliminary design concepts, create floor plans and 3D visualizations, specify materials and finishes, prepare a detailed cost proposal, include timelines and terms. | Formal proposal document, design drawings, cost breakdown, project timeline. | 7-14 Business Days |
| Procurement & Material Selection | Sourcing and acquiring all necessary materials, equipment, and services for the project. | Finalize material selections with client, place orders for materials and specialized equipment, confirm delivery schedules, vet and engage subcontractors if needed. | Procurement orders, approved material samples, confirmed delivery schedules. | Varies based on lead times of materials and equipment (can be integrated with Planning) |
| Project Planning & Scheduling | Establishing a detailed plan for the execution phase to ensure a smooth and organized workflow. | Develop a comprehensive project schedule with milestones, assign roles and responsibilities, establish communication protocols, obtain necessary permits (if any). | Detailed project plan, Gantt chart, communication matrix, permit applications (if applicable). | 3-7 Business Days |
| Execution: Demolition & Preparation | The initial physical work on-site, involving removal of existing structures and preparing the space for renovation. | Safely demolish existing fixtures and finishes, clear debris, prepare surfaces for new construction, rough-in electrical and plumbing. | Clean and prepared site, rough-in utility lines. | Varies based on scope (e.g., 1-3 Weeks) |
| Execution: Construction & Installation | The core of the refurbishment, involving building new structures, installing finishes, and integrating specialized radiology requirements. | Construct new walls, install flooring, ceilings, lighting, ventilation, shielding (if required), cabinetry, and other architectural elements. Install lead-lined doors and frames. | Completed architectural framework, installed finishes, radiation shielding in place. | Varies based on scope (e.g., 2-6 Weeks) |
| Execution: Equipment Integration & Testing | The crucial stage of installing and testing all radiology equipment and associated systems. | Install imaging equipment (X-ray, CT, MRI, etc.), connect to power and data, calibrate equipment, conduct rigorous testing and quality control checks, integrate PACS and RIS systems. | Fully installed and calibrated radiology equipment, functional IT systems, operational imaging room. | Varies based on equipment complexity (e.g., 1-3 Weeks) |
| Quality Assurance & Handover | Ensuring the project meets all standards and client expectations before formal completion. | Conduct final inspections, perform comprehensive system tests, address any punch list items, provide client training on new systems, prepare handover documentation. | Completed project, final inspection reports, operation and maintenance manuals, client training session, official handover. | 3-7 Business Days |
| Post-Completion Support | Providing ongoing assistance and addressing any issues that may arise after project completion. | Offer warranty support, respond to any queries, provide maintenance recommendations, schedule follow-up inspections if required. | Client satisfaction, ongoing operational support. | Ongoing (as per warranty/maintenance agreement) |
Service Process Stages
- Inquiry & Initial Consultation
- Site Survey & Needs Assessment
- Proposal & Design Development
- Procurement & Material Selection
- Project Planning & Scheduling
- Execution: Demolition & Preparation
- Execution: Construction & Installation
- Execution: Equipment Integration & Testing
- Quality Assurance & Handover
- Post-Completion Support
Radiology Room Refurbishment & Fit-out Service Cost In Seychelles
Refurbishing and fitting out a radiology room in Seychelles is a significant investment, and costs can vary widely depending on several key factors. This service typically involves not just aesthetic upgrades but also the installation of specialized equipment, structural modifications, and compliance with stringent safety and regulatory standards. Understanding these influencing factors is crucial for accurate budgeting and project planning.
| Service Component | Estimated Cost Range (SCR) | Notes |
|---|---|---|
| Consultation & Design (Architectural/Engineering) | SCR 25,000 - 75,000 | Varies based on project complexity and firm's reputation. |
| Demolition & Preparation | SCR 15,000 - 40,000 | Dependent on the extent of existing structure to be removed. |
| Radiation Shielding (Lead Lining, etc.) | SCR 100,000 - 500,000+ | Highly variable; depends on room size, equipment type, and shielding thickness required. |
| Electrical & IT Infrastructure Upgrades | SCR 50,000 - 200,000 | Includes specialized wiring, power conditioning, and network setup. |
| HVAC System Installation/Upgrade | SCR 40,000 - 150,000 | Essential for equipment performance and patient comfort. |
| Finishing Materials (Flooring, Walls, Ceiling) | SCR 30,000 - 100,000 | Includes specialized medical-grade materials. |
| New Radiology Equipment Installation (Excluding equipment purchase) | SCR 75,000 - 300,000 | Covers installation, calibration, and testing of X-ray, CT, MRI, etc. |
| Project Management & Supervision | 5% - 15% of total project cost | Standard industry practice for professional oversight. |
| Permits, Approvals & Inspections | SCR 10,000 - 30,000 | Fees vary by local authority. |
| Contingency (Unexpected Costs) | 10% - 20% of estimated cost | Recommended for unforeseen issues. |
Key Pricing Factors for Radiology Room Refurbishment & Fit-Out in Seychelles:
- Scope of Work: The extent of the refurbishment is the primary cost driver. This includes everything from minor cosmetic upgrades (painting, flooring) to major structural changes (wall reinforcement for radiation shielding, new doorways, ceiling modifications). The fit-out aspect involves the installation of X-ray machines, CT scanners, MRI suites, PACS (Picture Archiving and Communication System) infrastructure, and associated electrical and IT networking.
- Equipment Requirements: The type, quantity, and sophistication of the radiology equipment to be installed will significantly impact the overall cost. High-end imaging systems like advanced MRI or CT scanners are inherently more expensive than basic X-ray units. This also includes the cost of calibration, testing, and integration of the new equipment.
- Architectural & Engineering Design: Professional design services are essential for ensuring the room meets all functional, safety, and regulatory requirements. This includes architectural plans, structural engineering assessments (especially for radiation shielding), electrical and mechanical system designs, and compliance with local building codes and health regulations.
- Radiation Shielding: Radiology rooms require specialized shielding to protect staff and patients from radiation. This can involve lead lining for walls, doors, and windows, and can be a substantial cost component, especially for rooms housing high-energy equipment.
- Electrical & IT Infrastructure: Radiology equipment requires robust and reliable electrical power, often with dedicated circuits and backup power solutions. Furthermore, a sophisticated IT network is needed for PACS, data storage, and connectivity with other hospital systems.
- Finishing Materials: The choice of flooring, wall finishes, lighting, and cabinetry can influence costs. Durable, easily cleanable, and potentially anti-microbial materials are often preferred in medical settings, which can command higher prices.
- HVAC (Heating, Ventilation, and Air Conditioning): Radiology equipment generates heat and requires specific environmental controls. Upgrading or installing appropriate HVAC systems to maintain optimal temperature and humidity levels is a necessary expense.
- Project Management: Overseeing a complex project like a radiology room refurbishment requires skilled project management to ensure timely completion, budget adherence, and quality control. This service cost is factored into the overall pricing.
- Regulatory Approvals & Inspections: Obtaining necessary permits and undergoing inspections from health and building authorities adds to the project timeline and cost.
- Location & Accessibility: The specific location of the facility in Seychelles and the ease of access for delivery of materials and equipment can subtly influence logistics costs.
- Contractor & Supplier Choice: The reputation, experience, and pricing structure of the chosen refurbishment contractor and equipment suppliers will directly affect the final cost. Obtaining multiple quotes is advisable.
- Existing Infrastructure Condition: The current state of the existing radiology room and its infrastructure will determine the extent of demolition, repair, and upgrades required, thereby impacting the budget.
Affordable Radiology Room Refurbishment & Fit-out Service Options
Our Affordable Radiology Room Refurbishment & Fit-Out Service is designed to provide hospitals, clinics, and diagnostic centers with high-quality, cost-effective solutions for upgrading or establishing their radiology departments. We understand the critical need for functional, safe, and efficient imaging spaces while remaining mindful of budget constraints. Our service focuses on delivering value through strategic planning, material selection, and flexible package options, ensuring you receive a state-of-the-art radiology room without an exorbitant price tag.
| Value Bundle | Description | Key Inclusions | Cost-Saving Focus |
|---|---|---|---|
| Essential Radiography Package | Ideal for basic X-ray rooms or simple upgrades. | Basic lead shielding, non-slip flooring, essential lighting, patient waiting area basics. | Streamlined design, standard material choices, efficient installation. |
| Advanced Imaging Suite Bundle | Suitable for CT, MRI, or specialized diagnostic rooms. | Advanced radiation shielding (e.g., concrete, specialized glass), integrated control room, specialized ventilation, flooring suitable for heavy equipment. | Bulk purchasing of materials, optimized layout for workflow, phased implementation if needed. |
| Full-Service Radiology Center Fit-Out | Comprehensive solution for new radiology centers or major overhauls. | All features of Advanced Imaging Suite plus reception area, reporting stations, staff amenities, and complete infrastructure integration. | Economies of scale, integrated design for maximum efficiency, strategic vendor partnerships. |
| Modular & Scalable Solutions | Flexible options for phased upgrades or future expansion needs. | Pre-fabricated components, adaptable layouts, focus on future-proofing infrastructure. | Reduced on-site construction time, minimized disruption, ability to spread costs over time. |
Key Features of Our Affordable Radiology Room Service:
- Comprehensive planning and design consultation
- Expertise in radiation shielding and safety compliance
- Efficient project management for minimal disruption
- Sourcing of durable and cost-effective materials
- Flexible fit-out options to suit diverse imaging modalities
- Post-installation support and maintenance advice
Verified Providers In Seychelles
In Seychelles, navigating the healthcare landscape for reliable and trustworthy providers is paramount for individuals and businesses alike. Franance Health stands out as a premier choice, distinguished by its rigorous credentialing process and unwavering commitment to quality care. This ensures that all providers associated with Franance Health meet the highest industry standards, offering peace of mind to those seeking medical services.
| Credential/Benefit | Description | Why it Matters |
|---|---|---|
| Rigorous Vetting Process | In-depth examination of licenses, education, and experience. | Guarantees that providers meet fundamental professional requirements. |
| Specialist Board Certification | Confirmation of advanced expertise in a medical specialty. | Ensures you are receiving care from highly trained specialists. |
| Commitment to CPD | Mandatory participation in ongoing medical education. | Confirms providers are up-to-date with the latest medical knowledge and techniques. |
| Patient-Centric Approach | Focus on patient satisfaction and positive outcomes. | Indicates a provider's dedication to compassionate and effective care. |
| International Standards Compliance | Adherence to global benchmarks for healthcare quality. | Provides assurance of internationally recognized levels of care and safety. |
Key Credentials & Benefits of Franance Health Verified Providers:
- Comprehensive Background Checks: Franance Health conducts thorough vetting of all healthcare professionals, examining their educational qualifications, professional licenses, and work history.
- Board Certification Verification: We ensure that all specialists are board-certified in their respective fields, signifying a high level of expertise and recognized proficiency.
- Continuous Professional Development (CPD): Providers are required to demonstrate ongoing engagement in CPD activities, keeping their knowledge and skills at the forefront of medical advancements.
- Patient Feedback Integration: Franance Health actively collects and analyzes patient feedback, using it to maintain and enhance the quality of care delivered.
- Adherence to International Standards: Our credentialing aligns with internationally recognized best practices in healthcare quality and patient safety.
- Access to a Trusted Network: By choosing Franance Health, you gain access to a curated network of healthcare professionals known for their competence, ethics, and patient-centric approach.
- Streamlined Healthcare Navigation: We simplify the process of finding and accessing qualified healthcare providers in Seychelles, saving you time and reducing uncertainty.
Scope Of Work For Radiology Room Refurbishment & Fit-out Service
This Scope of Work (SOW) outlines the requirements for the refurbishment and fit-out of a radiology room. It details the technical deliverables and standard specifications necessary to ensure a functional, safe, and compliant imaging environment. The project encompasses all aspects from demolition of existing elements to the installation of new finishes, services, and specialized radiology equipment integration points.
| Technical Deliverable | Standard Specification | Description | Acceptance Criteria |
|---|---|---|---|
| Radiation Shielding Design Report | HSE, IEC, NCRP Standards | Detailed plan for lead shielding in walls, doors, and windows to meet dose limits for personnel and public. | Approved by a qualified Radiation Protection Advisor (RPA). |
| Wall Construction & Finishes | BS 6164, ISO 12247 | Installation of non-porous, seamless, and easily cleanable wall finishes (e.g., vinyl wall covering, epoxy resin). Includes lead lining as per design. | Walls are structurally sound, free from blemishes, and meet specified shielding requirements. |
| Floor Construction & Finishes | EN 13501-1, ISO 13501 | Installation of durable, seamless, anti-static, and hygienic flooring (e.g., vinyl, linoleum). | Floor is level, free from seams and damage, and meets slip resistance requirements. |
| Ceiling Construction & Finishes | BS EN 13964 | Installation of a durable, cleanable ceiling system with appropriate acoustic properties and access panels for services. | Ceiling is securely installed, meets acoustic ratings, and provides access as required. |
| Electrical Services Design & Installation | BS 7671, IEC 60364 | Provision of dedicated power circuits for radiology equipment, UPS backup, emergency lighting, and general power. Includes data cabling for PACS. | All circuits tested and certified by a qualified electrician. Equipment power meets manufacturer specifications. |
| HVAC System Design & Installation | ASHRAE Standards, CIBSE Guides | Design and installation of an HVAC system to maintain specified temperature, humidity, and airflow for equipment and patient comfort, with appropriate filtration. | Temperature and humidity within specified ranges. Air changes per hour meet requirements. |
| Door & Frame Installation | BS 476, EN 1634 | Installation of lead-lined doors and frames as per radiation shielding design. Includes vision panels if specified. | Doors operate smoothly, seal effectively, and meet fire/radiation shielding requirements. |
| Medical Gas Systems (if applicable) | HTM 02-01, ISO 7396 | Installation of medical gas outlets and piping (e.g., oxygen, medical air) to approved standards. | Systems are pressure tested, leak-free, and outlets are clearly labeled. |
| Equipment Integration Points | Manufacturer Specifications | Provision of mounting points, cutouts, and cable management pathways for specific radiology equipment as per manufacturer drawings. | All integration points are correctly located, sized, and structurally sound. |
| Lighting Installation | BS EN 12464 | Installation of general and task lighting to provide appropriate illumination levels for clinical procedures and general room use, with dimming controls if required. | Illumination levels meet specified lux requirements. Controls function correctly. |
Key Areas of Refurbishment & Fit-Out
- Demolition and Removal of Existing Finishes and Services
- Structural Modifications and Reinforcements (if required)
- Wall, Floor, and Ceiling Finishes (including radiation shielding)
- Electrical Services (power, lighting, data, emergency systems)
- HVAC System Modifications/Upgrades
- Plumbing and Drainage (if applicable)
- Medical Gas Systems (if applicable)
- Radiation Shielding Design and Installation
- Door and Frame Installation (including lead-lined doors)
- Window Installation/Modification (if applicable)
- Specialized Radiology Equipment Integration (e.g., C-arm mounts, console cutouts, cabling pathways)
- General and Task Lighting Installation
- Acoustic Treatment
- Ventilation and Airflow Management for Equipment
- Final Cleaning and Commissioning
Service Level Agreement For Radiology Room Refurbishment & Fit-out Service
This Service Level Agreement (SLA) outlines the guaranteed response times and uptime expectations for the Radiology Room Refurbishment & Fit-Out Service. It is designed to ensure minimal disruption to radiology operations and timely completion of refurbishment and fit-out projects. This SLA applies to all approved and contracted refurbishment and fit-out projects initiated by the Client within the designated facilities.
| Service Category | Response Time (Business Hours) | Resolution Target (Business Hours) | Uptime Guarantee |
|---|---|---|---|
| Initial Project Consultation & Scope Definition | 1 Business Day | N/A | N/A |
| On-Site Assessment & Detailed Planning | 2 Business Days | N/A | N/A |
| Urgent Issues during Active Refurbishment/Fit-Out (e.g., safety hazard, critical equipment malfunction) | 4 Business Hours | 8 Business Hours | N/A |
| Non-Urgent Issues during Active Refurbishment/Fit-Out (e.g., minor material delay, minor design clarification) | 1 Business Day | 3 Business Days | N/A |
| Post-Completion Defect Rectification (reported within warranty period) | 2 Business Days | 5 Business Days | N/A |
| Availability of Project Management Support | N/A | N/A | 99.5% during scheduled project work |
| Availability of Skilled Technicians/Trades during scheduled project work | N/A | N/A | 98.0% during scheduled project work |
Scope of Service Covered
- Project Planning & Design Consultation
- Demolition & Preparation of Existing Space
- Structural Modifications (if required)
- Installation of New Walls, Ceilings, and Flooring
- Electrical and Plumbing Upgrades specific to Radiology Equipment
- HVAC System Modifications for Temperature and Humidity Control
- Shielding Installation (e.g., lead lining)
- Installation of Radiology Equipment Support Systems (e.g., mounting brackets, conduits)
- Finishing Works (painting, fixtures, etc.)
- Post-Completion Testing and Commissioning
Frequently Asked Questions

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