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Radiology Room Refurbishment & Fit-Out Service in Sao Tome and Principe
Engineering Excellence & Technical Support
Radiology Room Refurbishment & Fit-Out Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced Imaging Shielding & Containment
Our expertise ensures state-of-the-art radiation shielding and containment solutions for CT, X-ray, and other imaging modalities, adhering to international safety standards to protect both patients and staff in Sao Tome and Principe's healthcare facilities.
Precision Workflow Integration & Ergonomics
We meticulously design radiology room layouts to optimize imaging workflow, enhance technologist ergonomics, and improve patient throughput, leveraging custom fit-out solutions tailored to the specific needs and space constraints of Sao Tomean clinics and hospitals.
Robust IT & DICOM Infrastructure Deployment
Our refurbishment services include the seamless installation and configuration of advanced IT networks and DICOM-compliant infrastructure, ensuring reliable data transfer, PACS integration, and the foundation for future digital radiology advancements in Sao Tome and Principe.
What Is Radiology Room Refurbishment & Fit-out Service In Sao Tome And Principe?
Radiology Room Refurbishment & Fit-Out Service in Sao Tome and Principe refers to the comprehensive process of upgrading, modernizing, and equipping dedicated spaces within healthcare facilities for the practice of diagnostic imaging. This service encompasses the architectural, structural, electrical, mechanical, and specialized technological requirements necessary for optimal radiology workflow and patient care. It involves transforming existing or constructing new areas to meet the stringent standards of radiation safety, imaging modality installation, and operational efficiency. The service is critical for healthcare providers seeking to enhance their diagnostic capabilities, comply with evolving regulatory requirements, and provide a superior patient experience.
| Stakeholder | Need for Radiology Room Refurbishment & Fit-Out | Typical Use Cases |
|---|---|---|
| Hospitals | To upgrade outdated radiology departments, increase imaging capacity, incorporate new technologies (e.g., AI-enhanced imaging), and improve patient throughput. | Installation of a new MRI suite, expansion of CT scanning capabilities, refurbishment of general X-ray rooms, creation of dedicated interventional radiology suites. |
| Clinics and Diagnostic Centers | To establish new radiology services, enhance existing imaging offerings, comply with regulatory mandates, and attract more patients seeking specialized diagnostic imaging. | Setting up a new ultrasound department, installing a digital X-ray unit, renovating mammography suites to improve patient comfort and image quality. |
| Government Health Ministries/Public Health Facilities | To modernize public healthcare infrastructure, standardize diagnostic imaging capabilities across regions, and improve access to essential medical imaging services. | Nationwide rollout of digital radiography in primary care facilities, upgrading radiology sections in rural hospitals, establishing advanced imaging centers in underserved areas. |
| Private Healthcare Providers | To maintain a competitive edge, offer advanced diagnostic services, improve patient experience, and ensure compliance with international healthcare standards. | Creating a state-of-the-art cardiac imaging suite, fitting out a dedicated women's imaging center, implementing a PET-CT scanner facility. |
Key Components of Radiology Room Refurbishment & Fit-Out Services:
- Architectural and Structural Modifications: Includes layout redesign, partition construction, lead shielding installation (for radiation containment), and ensuring structural integrity to support heavy imaging equipment.
- HVAC and Environmental Control: Design and implementation of specialized ventilation systems to manage heat generated by imaging equipment and maintain optimal air quality and temperature for patient comfort and equipment longevity.
- Electrical Infrastructure Upgrades: Provision of dedicated power circuits, surge protection, backup power systems (UPS), and appropriate wiring to support high-demand medical imaging devices.
- Radiation Shielding Design and Installation: Critical for protecting healthcare personnel and the public from ionizing radiation. This involves calculations and installation of lead-lined walls, doors, and viewing windows.
- Imaging Modality Integration: Planning and execution for the installation of various radiology equipment, including X-ray machines, CT scanners, MRI suites, ultrasound rooms, and mammography units. This includes precise positioning, power, cooling, and data connectivity.
- Network and IT Infrastructure: Establishment of robust data networks for Picture Archiving and Communication Systems (PACS), Electronic Health Records (EHR), and other imaging-related IT solutions.
- Ergonomic Design and Workflow Optimization: Consideration of staff ergonomics, patient flow, and efficient operational layouts to improve productivity and reduce potential for errors.
- Acoustic Treatment: Particularly important for MRI suites to mitigate noise levels and improve patient comfort.
- Lighting Design: Installation of appropriate lighting levels and types, including specialized lighting for specific procedures or patient examinations.
- Finishing and Durability: Selection of materials that are durable, easy to clean, and compliant with infection control standards.
Who Needs Radiology Room Refurbishment & Fit-out Service In Sao Tome And Principe?
Radiology departments in Sao Tome and Principe, particularly those in public and private healthcare facilities, are the primary beneficiaries of radiology room refurbishment and fit-out services. As medical technology advances and patient care standards evolve, existing radiology rooms often require updates to accommodate new equipment, enhance workflow efficiency, and ensure a safe and comfortable environment for both patients and staff. This includes facilities facing challenges with outdated infrastructure, insufficient space, inadequate lighting, or poor ventilation, all of which can impede the delivery of high-quality diagnostic imaging services.
| Department | Specific Needs Addressed by Refurbishment/Fit-Out | Impact of Service |
|---|---|---|
| Radiology Department | Installation of shielding for radiation protection, optimized room layout for imaging modalities (X-ray, CT, MRI, Ultrasound), advanced lighting systems for contrast and detail, robust HVAC for equipment and patient comfort, specialized flooring for durability and infection control, integration of IT infrastructure for PACS/RIS. | Improved diagnostic accuracy, enhanced patient safety, increased operational efficiency, compliance with international standards, attraction of skilled medical professionals. |
| Medical Imaging Units | Creation of dedicated spaces for specific imaging equipment, ergonomic workstations for radiographers, waiting areas designed for patient comfort and privacy, access control for restricted areas. | Streamlined patient flow, reduced examination times, better staff ergonomics and job satisfaction, improved patient experience. |
| Oncology Centers | Integration of specialized imaging equipment for cancer staging and monitoring, treatment planning areas adjacent to imaging rooms. | Enhanced cancer diagnosis and treatment planning, improved patient outcomes. |
| Emergency Departments | Rapid access imaging suites, robust and easily cleaned surfaces to handle high patient volume and potential contamination. | Faster diagnosis and treatment initiation for critical conditions. |
| Surgical Suites | Intraoperative imaging capabilities, provision of imaging rooms for pre-operative assessments. | Improved surgical planning and execution, reduced need for post-operative imaging. |
Target Customers and Departments
- Public Hospitals
- Private Hospitals
- Diagnostic Imaging Centers
- Clinics with Imaging Services
- Specialized Medical Centers
Radiology Room Refurbishment & Fit-out Service Process In Sao Tome And Principe
This document outlines the comprehensive workflow for Radiology Room Refurbishment & Fit-Out Services in Sao Tome and Principe, detailing each stage from initial inquiry to project completion. Our process is designed to ensure efficient, compliant, and high-quality delivery, tailored to the specific needs of healthcare facilities in the region. We prioritize clear communication, meticulous planning, and expert execution to minimize disruption and achieve optimal results.
| Stage | Description | Key Activities | Deliverables | Timeline (Indicative) |
|---|---|---|---|---|
| The client expresses interest in radiology room refurbishment or fit-out services. | Receive initial request, discuss project scope, client objectives, and preliminary requirements. Understand budget constraints and desired timelines. | Confirmation of interest, preliminary understanding of project scope. | 1-3 Business Days |
| A detailed evaluation of the existing space and client requirements. | Conduct on-site survey to assess room dimensions, structural integrity, existing infrastructure (electrical, plumbing, HVAC), radiation shielding needs, and accessibility. Gather detailed functional and technical requirements for the new radiology setup. | Comprehensive site survey report, detailed list of client requirements, preliminary feasibility assessment. | 3-7 Business Days |
| A detailed document outlining the proposed solution, scope of work, and associated costs. | Develop a tailored proposal based on the needs assessment, including proposed design concepts, scope of work (refurbishment, fit-out, equipment integration), material specifications, timeline, and a detailed cost breakdown. | Formal proposal document, itemized quotation, preliminary project schedule. | 5-10 Business Days |
| Formalizing the project agreement between the service provider and the client. | Review and negotiate the proposal, finalize contract terms and conditions, sign the service agreement, and process initial payment/deposit. | Signed service agreement, confirmed project commencement. | 3-5 Business Days |
| Developing detailed architectural, engineering, and equipment layout plans. | Create detailed architectural drawings, electrical schematics, plumbing layouts, HVAC plans, radiation shielding designs (if applicable), and precise equipment positioning. Obtain necessary local permits and approvals. | Finalized design drawings, engineering plans, permit applications/approvals. | 10-20 Business Days |
| Sourcing materials and equipment and planning their delivery. | Order specialized construction materials, finishes, medical-grade components, and coordinate with equipment suppliers. Plan for customs clearance and transportation of goods to Sao Tome and Principe, considering local logistics. | Procurement orders placed, shipping arrangements confirmed, import documentation initiated. | Ongoing, dependent on lead times |
| Preparing the space for renovation. | Isolate the work area, protect adjacent spaces, and perform any necessary demolition of existing structures or finishes according to the approved plans. | Site cleared and prepared for construction, waste removal. | 2-5 Business Days |
| Implementing the structural and infrastructural changes. | Carry out structural modifications, wall construction, flooring, ceiling installation, electrical wiring, plumbing, and HVAC system installation/upgrades as per the design plans. | Completed structural and infrastructural work, rough-in for all services. | 20-40 Business Days |
| Integrating the new radiology equipment. | Carefully install and connect all specified radiology equipment (e.g., X-ray machines, CT scanners, MRI units) by qualified technicians, ensuring adherence to manufacturer guidelines and safety standards. | Radiology equipment physically installed and connected. | 5-15 Business Days |
| Completing the aesthetic and functional details of the room. | Apply finishes such as painting, tiling, installation of specialized lighting, cabinetry, patient waiting areas, and ensure all surfaces are easy to clean and maintain. | Room aesthetically finished, all non-equipment elements in place. | 5-10 Business Days |
| Verifying the functionality and safety of the entire setup. | Conduct thorough testing of all installed systems, including electrical, HVAC, and crucially, the radiology equipment and its safety features. Perform radiation safety checks and calibration. Ensure compliance with local health and safety regulations. | All systems tested and functional, commissioning report, safety certifications. | 5-10 Business Days |
| Ensuring the client's staff are proficient in using the new facilities and equipment. | Provide comprehensive training to medical and technical staff on operating the new radiology equipment, facility management, and maintenance procedures. Formally hand over the completed project to the client. | Trained staff, project handover documentation, warranty information. | 2-5 Business Days |
| Providing ongoing assistance and maintenance. | Offer a defined period of post-completion support, including troubleshooting, minor adjustments, and information on ongoing maintenance contracts and service agreements. | Ongoing support as per contract, client satisfaction confirmation. | As per contractual agreement |
Radiology Room Refurbishment & Fit-Out Service Process
- Inquiry & Initial Consultation
- Needs Assessment & Site Survey
- Proposal & Quotation
- Contract & Agreement
- Design & Planning
- Procurement & Logistics
- Site Preparation & Demolition (if required)
- Construction & Renovation
- Installation of Radiology Equipment
- Finishing & Decoration
- Testing & Commissioning
- Training & Handover
- Post-Completion Support
Radiology Room Refurbishment & Fit-out Service Cost In Sao Tome And Principe
Refurbishing and fitting out a radiology room in Sao Tome and Principe involves a multifaceted approach, with costs influenced by several key factors. The complexity of the renovation, the specific medical equipment to be installed, the size and existing condition of the space, and the chosen materials all play a significant role in the overall price. Services typically encompass structural modifications (if needed), installation of shielded walls and doors, specialized flooring, electrical and plumbing work for imaging equipment, ventilation systems, and the integration of IT infrastructure for PACS (Picture Archiving and Communication System) and RIS (Radiology Information System). The selection of reputable contractors and adherence to medical facility standards also contribute to the final cost. Due to the limited number of specialized service providers in Sao Tome and Principe, sourcing high-quality materials and ensuring timely project completion can also impact pricing.
| Service Component | Estimated Cost Range (STD) | Notes |
|---|---|---|
| Demolition and Preparation | 1,500,000 - 4,000,000 | Includes removal of existing finishes, minor structural changes. |
| Lead Shielding (Walls & Doors) | 5,000,000 - 15,000,000 | Highly dependent on thickness and area. Can be a significant portion. |
| Specialized Flooring Installation | 2,000,000 - 6,000,000 | Anti-static, durable, and easy to sterilize materials. |
| Electrical Works & Power Supply | 3,000,000 - 8,000,000 | Dedicated circuits, UPS for critical equipment. |
| Plumbing & Drainage (if applicable) | 1,000,000 - 3,000,000 | For specific equipment like ultrasound or contrast media preparation. |
| Ventilation & HVAC Systems | 4,000,000 - 10,000,000 | Crucial for patient comfort and equipment longevity. |
| IT Infrastructure & Networking | 2,500,000 - 7,000,000 | Cabling, server setup, PACS/RIS integration. |
| Lighting Fixtures | 500,000 - 2,000,000 | Specialized lighting for diagnostic accuracy. |
| Project Management & Labor | 10-15% of Total Project Cost | Covers contractor supervision, skilled labor. |
| Contingency (10-15%) | Variable | Recommended for unforeseen issues. |
| Total Estimated Range (per room) | 20,000,000 - 60,000,000+ STD | This is a broad estimate; specific quotes are essential. |
Key Pricing Factors for Radiology Room Refurbishment & Fit-Out in Sao Tome and Principe
- Scope of Renovation (Minor upgrades vs. complete overhaul)
- Size of the Radiology Room (in square meters)
- Existing Structural Condition of the Room
- Level of Lead Shielding Required (for radiation protection)
- Type and Quantity of Radiology Equipment (e.g., X-ray, CT scanner, MRI)
- Complexity of Electrical and Plumbing Installations
- Ventilation and HVAC System Requirements
- IT Infrastructure and Network Setup (PACS/RIS integration)
- Choice of Flooring Materials (e.g., anti-static, easy-to-clean)
- Specialized Doors and Windows (e.g., shielded doors)
- Lighting Requirements (task lighting, ambient lighting)
- Contractor Fees and Project Management Costs
- Material Sourcing and Importation Costs (if applicable)
- Permits and Regulatory Compliance
- Testing and Commissioning of Equipment and Systems
Affordable Radiology Room Refurbishment & Fit-out Service Options
Our affordable radiology room refurbishment and fit-out service offers comprehensive solutions to upgrade your diagnostic imaging spaces without breaking the bank. We understand the critical need for functional, efficient, and compliant radiology environments, and our services are designed to deliver exceptional value. We provide flexible options to suit various budgets and project scopes, focusing on maximizing your return on investment. Our approach prioritizes smart design, durable materials, and streamlined project management to ensure cost-effectiveness and minimal disruption.
| Value Bundle | Description | Key Benefits | Ideal For |
|---|---|---|---|
| Essential Upgrade Bundle | Focuses on core functional improvements and compliance. Includes essential electrical, flooring, and basic wall finishes. | Cost-effective, addresses immediate functional needs, improves basic safety and hygiene. | Smaller practices, budget-conscious renovations, upgrading outdated but functional rooms. |
| Standard Efficiency Bundle | Enhances workflow and patient experience. Includes improved lighting, better storage solutions, and enhanced acoustic treatments. | Improved operational efficiency, increased patient comfort, better working environment for staff. | Medium-sized clinics, practices looking to optimize room utilization, patient-centric facilities. |
| Advanced Compliance & Comfort Bundle | Comprehensive solution for modern radiology. Incorporates advanced lead shielding, specialized HVAC, state-of-the-art lighting, and premium finishes. | Meets highest safety and regulatory standards, optimized imaging environment, enhanced durability and aesthetics. | Larger imaging centers, hospitals, facilities with advanced imaging modalities, those seeking long-term investment. |
| Customized Fit-Out Solution | Tailored to your unique project requirements, equipment needs, and specific budget constraints. A personalized approach for bespoke needs. | Maximum flexibility, precisely meets specific demands, optimizes investment for unique scenarios. | Unique project scopes, specialized equipment installations, existing spaces with complex challenges. |
Our Radiology Room Refurbishment & Fit-Out Service Options
- Consultation & Design: Expert advice to plan your space efficiently, optimizing workflow and equipment placement for current and future needs.
- Demolition & Preparation: Safe and efficient removal of old fixtures, flooring, and wall coverings, preparing the space for new installations.
- Structural Modifications: Minor wall changes, door installations, or creating dedicated equipment areas as per your specific requirements.
- Lead Lining & Shielding: Installation or upgrade of lead shielding for radiation protection, ensuring compliance with safety regulations.
- Electrical & Data Cabling: Comprehensive rewiring for medical equipment, IT infrastructure, and patient comfort systems.
- HVAC & Environmental Control: Installation or upgrade of specialized ventilation and climate control systems for sensitive imaging equipment.
- Flooring Solutions: Durable, easy-to-clean, and seamless flooring options like medical-grade vinyl or epoxy coatings.
- Wall Finishes: Application of anti-microbial paints, impact-resistant wall panels, and soundproofing solutions.
- Lighting Design & Installation: Strategic lighting for patient comfort, staff visibility, and optimal image viewing.
- Cabinetry & Storage: Custom-designed cabinetry for medical supplies, equipment, and record-keeping.
- Equipment Integration: Professional installation and connection of new or relocated imaging equipment.
- Final Testing & Commissioning: Thorough checks and testing to ensure all systems are fully operational and compliant.
Verified Providers In Sao Tome And Principe
In the pursuit of quality healthcare in Sao Tome and Principe, identifying verified providers is paramount. Franance Health stands out as a leading entity, offering a robust network of vetted healthcare professionals and institutions. Their commitment to excellence is underscored by a stringent credentialing process, ensuring that all affiliated providers meet the highest standards of medical expertise, ethical practice, and patient care. Choosing Franance Health means opting for reliability, transparency, and access to the best medical services available in the region.
| Credentialing Aspect | Franance Health Standard | Benefit for Patients |
|---|---|---|
| Medical Licensure | Verified current and valid licenses from recognized authorities. | Ensures providers are legally qualified to practice. |
| Education and Training | Thorough review of academic degrees and specialized training. | Guarantees a strong foundation of medical knowledge. |
| Professional Experience | Verification of work history and clinical experience. | Confirms practical application of medical skills. |
| Peer Review | Inclusion of peer evaluations and references. | Provides an objective assessment of clinical competence. |
| Background Checks | Comprehensive checks for any disciplinary actions or malpractice history. | Safeguards against unqualified or unethical practitioners. |
Why Franance Health Credentials Represent the Best Choice:
- Rigorous Vetting Process: Franance Health employs a multi-stage verification system for all providers, examining qualifications, experience, licensing, and professional conduct.
- Commitment to Patient Safety: Our credentialing protocols prioritize patient well-being, ensuring that all accredited professionals adhere to strict safety and quality guidelines.
- Access to Specialized Care: We maintain a diverse network of specialists, guaranteeing access to a wide range of medical services, from general practitioners to highly specialized surgeons.
- Transparency and Trust: Franance Health provides clear information about provider credentials, fostering an environment of trust and informed decision-making for patients.
- Continuous Quality Assurance: We conduct ongoing assessments of our providers to ensure they consistently deliver exceptional healthcare outcomes and maintain up-to-date knowledge and skills.
Scope Of Work For Radiology Room Refurbishment & Fit-out Service
This Scope of Work (SOW) outlines the requirements for the refurbishment and fit-out of a radiology room. It details the necessary technical deliverables and standard specifications to ensure the successful completion of the project, creating a functional, safe, and compliant imaging environment.
| Category | Description | Standard Specifications / Technical Deliverables | Notes / Considerations |
|---|---|---|---|
| Demolition & Preparation | Removal of existing fixtures, finishes, and non-structural elements as required. Site preparation for new installations. | Compliance with all demolition safety protocols. Waste disposal in accordance with local regulations. Dust control measures. | Asbestos survey and abatement if applicable. |
| Structural Modifications | Any necessary minor structural changes to accommodate new layouts or equipment. | Approved by a structural engineer. Adherence to building codes and regulations. | Limited to essential modifications to minimize impact and cost. |
| Wall & Ceiling Finishes | Installation of new wall and ceiling finishes, including soundproofing and radiation shielding. | Lead lining for X-ray/CT rooms (specified thickness based on equipment and usage). Washable, antimicrobial paint (e.g., semi-gloss or satin finish). Gypsum board ceilings with appropriate fire rating. | Consideration for acoustic performance in control rooms and waiting areas. |
| Flooring | Installation of durable, seamless, and easily cleanable flooring. | Antistatic, non-slip vinyl or linoleum flooring suitable for healthcare environments. Heat-welded seams for imperviousness. | Color choice to enhance visibility and reduce eye strain. |
| Electrical Services | Installation of new power outlets, lighting, and dedicated circuits for imaging equipment. | Medical-grade outlets with surge protection. Emergency power supply for critical equipment. Compliance with local electrical codes and healthcare standards (e.g., NFPA 99). | Adequate power capacity for all planned equipment. |
| Lighting | Installation of appropriate lighting systems for both procedure and general areas. | Adjustable lighting in procedure rooms. General ambient lighting in waiting and control areas. Emergency lighting. Dimmable options where required. | Color temperature and intensity to be optimized for diagnostic imaging. |
| HVAC System | Modification or installation of the Heating, Ventilation, and Air Conditioning system for optimal temperature and air quality control. | Meeting ASHRAE standards for healthcare facilities. Independent temperature and humidity control for imaging rooms. HEPA filtration where necessary. | Consideration for equipment heat load. |
| Plumbing | Installation or modification of plumbing fixtures as required. | Sinks with foot-operated or sensor taps in procedure areas. Appropriate drainage systems. | Compliance with water efficiency standards. |
| Data & Communications | Installation of network cabling and data points for PACS and other IT systems. | High-speed Ethernet cabling. Sufficient data points for imaging modalities, workstations, and communication devices. | Future-proofing for increased data demands. |
| Radiation Protection | Implementation of all necessary radiation shielding for rooms housing imaging equipment. | Lead-lined walls, doors, and windows as per regulatory requirements and radiation physics calculations. Shielding integrity testing. | Certification of shielding effectiveness by a qualified professional. |
| Doors & Hardware | Installation of new doors and hardware, including specialized doors for radiation shielding. | Lead-lined doors with appropriate door closers. Standard interior doors with antimicrobial hardware. Vision panels where required. | Ease of operation and accessibility. |
| Equipment Integration | Provision of mounting points, power, and data connectivity for new imaging equipment. | Wall mounts, ceiling mounts, and floor anchors designed to support specific equipment weight and dimensions. Cable management systems. | Close coordination with equipment vendors. |
| Safety Features | Installation of essential safety features. | Emergency call points, fire suppression systems (if applicable), adequate signage for safety and egress, spill containment measures. | Compliance with hospital safety policies and emergency procedures. |
| Finishing Touches & Signage | Painting, cleaning, and installation of final signage. | High-quality finish paint. Thorough cleaning of all surfaces. clear and compliant room identification and directional signage. | Branding consistency if applicable. |
| Testing & Commissioning | Comprehensive testing of all installed systems and equipment. | Electrical load testing, HVAC performance verification, radiation shielding integrity tests, network connectivity checks, final inspection. | Documentation of all test results and commissioning reports. |
Key Objectives
- To provide a fully operational and compliant radiology room meeting all relevant healthcare and safety standards.
- To enhance the existing space with modern finishes, equipment integration, and optimal workflow design.
- To ensure minimal disruption to ongoing hospital operations during the refurbishment process.
- To deliver a durable, aesthetically pleasing, and easily maintainable environment.
Service Level Agreement For Radiology Room Refurbishment & Fit-out Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Radiology Room Refurbishment & Fit-Out Service. This SLA applies to all approved refurbishment and fit-out projects for radiology rooms within the organization.
| Service Component | Response Time | Resolution Target | Uptime Guarantee (Post-Completion) | Notes |
|---|---|---|---|---|
| Initial Site Survey & Consultation | 2 business days | N/A | N/A | Upon request for new project initiation. |
| Project Plan & Design Submission | 5 business days | N/A | N/A | After approval of initial consultation. |
| Critical Equipment Failure (post-completion) | 4 business hours | 24 business hours | N/A | Applies to core radiology equipment functionality directly impacted by fit-out. |
| Minor Technical Issues (post-completion) | 8 business hours | 48 business hours | N/A | Includes issues with lighting, power, or non-critical fixtures. |
| Aesthetic/Minor Fit-Out Deficiencies (post-completion) | 2 business days | 5 business days | N/A | Issues not impacting operational functionality. |
| Radiology Room Operational Availability (post-completion) | N/A | N/A | 99.5% | Excludes planned maintenance and agreed-upon downtime for upgrades. Service provider will provide at least 7 days' notice for planned downtime. |
| Scheduled Maintenance | N/A | N/A | N/A | To be scheduled in coordination with departmental needs, with at least 7 days' notice. |
Key Performance Indicators (KPIs)
- Response Times: The time taken by the service provider to acknowledge and begin addressing a reported issue or request.
- Uptime Guarantees: The percentage of time that the refurbished or fit-out radiology room is expected to be operational and available for use after completion, subject to scheduled maintenance and planned downtime.
- Project Completion Time: The agreed-upon timeframe for the successful completion of the refurbishment and fit-out project from commencement to handover.
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