
Power Quality Assessment Service for Medical Equipment in Sao Tome and Principe
Engineering Excellence & Technical Support
Power Quality Assessment Service for Medical Equipment High-standard technical execution following OEM protocols and local regulatory frameworks.
Precision Voltage Regulation for Critical Care Devices
Our service ensures medical equipment receives a stable and precisely regulated voltage supply, mitigating risks of malfunction, premature failure, and data corruption in vital life-support systems, diagnostic imaging, and laboratory analyzers. This is achieved through advanced harmonic analysis and active filtering technologies specifically tailored for the unique electrical infrastructure of Sao Tome and Principe.
Uninterrupted Power for Patient Safety & Continuity
We implement robust uninterruptible power supply (UPS) assessment and optimization strategies, guaranteeing seamless power transitions and extended battery backup for essential medical devices during grid outages. This proactive approach minimizes downtime, safeguards patient well-being, and ensures continuity of critical medical procedures and data integrity, even in areas with intermittent power.
Electromagnetic Interference (EMI) Mitigation & Equipment Protection
Our comprehensive power quality assessments identify and address sources of electromagnetic interference (EMI) and radio frequency interference (RFI) that can compromise the accuracy and reliability of sensitive medical equipment. We deploy specialized shielding and grounding solutions to create a cleaner electrical environment, protecting sensitive instruments from noise and ensuring accurate diagnostic and therapeutic outcomes for patients.
What Is Power Quality Assessment Service For Medical Equipment In Sao Tome And Principe?
Power Quality Assessment Service for Medical Equipment in Sao Tome and Principe is a specialized diagnostic and analytical offering designed to evaluate the stability, reliability, and integrity of the electrical power supplied to critical medical devices. This service aims to identify and quantify deviations from ideal power supply characteristics, such as voltage sags, swells, harmonics, transients, and frequency variations. These anomalies can significantly impact the operational performance, lifespan, and patient safety associated with medical equipment. The service typically involves on-site measurements, data logging, comprehensive analysis, and detailed reporting, culminating in actionable recommendations for mitigation and improvement of the power infrastructure.
| Who Needs This Service? | Typical Use Cases | ||||
|---|---|---|---|---|---|
| Hospitals and Clinics (Public and Private) | Ensuring uninterrupted operation of life-support systems (ventilators, anesthesia machines, dialysis machines) during power fluctuations. | Validating power quality for sensitive diagnostic imaging equipment (MRI, CT scanners, X-ray machines) to prevent image artifacts and equipment damage. | Protecting critical IT infrastructure supporting electronic health records (EHR) and medical device connectivity. | Assessing the impact of renewable energy integration (e.g., solar panels) on the stability of the power grid supplying medical facilities. | Evaluating power quality in newly constructed or renovated healthcare facilities before commissioning medical equipment. |
| Diagnostic Laboratories and Imaging Centers | Preventing data corruption and ensuring accuracy in laboratory analysis equipment. | Maintaining consistent performance of sophisticated analytical instruments. | Minimizing downtime for high-value diagnostic equipment. | ||
| Medical Equipment Manufacturers and Distributors (for pre-installation assessments) | Verifying that the local power infrastructure meets the specifications required for optimal and safe operation of their equipment. | Troubleshooting performance issues attributed to external power quality problems. | Providing clients with assurance of the equipment's reliability in the intended operating environment. | ||
| Government Health Agencies and Regulatory Bodies | Establishing baseline power quality standards for healthcare facilities in regions with potentially unstable power grids. | Conducting periodic audits to ensure compliance with power quality regulations for medical equipment. | Assessing the overall resilience of the healthcare infrastructure against power disturbances. |
Key Components of Power Quality Assessment Service
- On-site Power Quality Monitoring: Utilizing specialized instruments to capture real-time electrical parameters (voltage, current, frequency, harmonics, power factor, transients) over a defined period, often in alignment with the operational cycles of the medical equipment.
- Data Analysis and Interpretation: Employing advanced software to process the collected data, identify patterns, classify power quality events according to relevant standards (e.g., IEC 61000 series), and determine the root cause of any detected anomalies.
- Equipment Sensitivity Mapping: Correlating the observed power quality issues with the specific tolerance levels and operational requirements of the medical equipment in question.
- Risk Assessment: Evaluating the potential impact of identified power quality problems on equipment functionality, data integrity, patient safety, and potential for premature equipment failure.
- Mitigation Strategy Development: Proposing engineered solutions, such as uninterruptible power supplies (UPS), surge protectors, harmonic filters, voltage stabilizers, and power conditioning units, tailored to address the specific power quality challenges.
- Reporting and Recommendations: Generating a comprehensive report detailing the findings, including graphical representations of power quality events, statistical analysis, a risk assessment, and specific, cost-effective recommendations for remediation and future prevention.
Who Needs Power Quality Assessment Service For Medical Equipment In Sao Tome And Principe?
Ensuring the reliability and longevity of critical medical equipment is paramount in healthcare settings. Power quality directly impacts the performance, accuracy, and lifespan of these sensitive devices. For healthcare providers in Sao Tome and Principe, a comprehensive Power Quality Assessment Service for Medical Equipment is not just a luxury, but a necessity to uphold patient safety, reduce operational costs, and maintain the integrity of diagnostic and therapeutic procedures. This service identifies and mitigates issues such as voltage sags, surges, harmonics, and transients that can lead to equipment malfunction, data loss, and potentially dangerous situations.
| Target Customer/Department | Key Medical Equipment Affected | Impact of Poor Power Quality | Specific Needs Addressed by Assessment |
|---|---|---|---|
| General Hospitals | MRI machines, CT scanners, X-ray machines, anesthesia machines, ventilators, patient monitors, surgical lasers | Equipment malfunction, reduced lifespan, inaccurate readings, patient safety risks, data corruption | Ensure continuous operation of critical life-support systems, maintain diagnostic accuracy, prevent costly repairs |
| Maternity and Neonatal Units | Incubators, phototherapy units, fetal monitors, neonatal ventilators | Erratic temperature control, inaccurate monitoring, failure of life support | Protect vulnerable newborns, ensure stable environment for development, reliable monitoring of vital signs |
| Surgical Departments | Electrosurgical units, surgical lights, anesthesia machines, vital signs monitors, robotic surgical systems (if applicable) | Surgical interruptions, equipment failure during procedures, compromised patient safety | Prevent procedural delays, ensure precise surgical interventions, maintain sterile environment |
| Intensive Care Units (ICUs) | Ventilators, defibrillators, infusion pumps, continuous vital signs monitors, dialysis machines | Life support failure, inaccurate dosage delivery, critical monitoring interruptions | Guarantee uninterrupted life support, ensure accurate medication delivery, provide real-time patient status |
| Diagnostic Imaging Departments (Radiology, Cardiology) | MRI, CT, X-ray, Ultrasound, ECG machines, angiographic equipment | Image artifacts, scan interruptions, data loss, inaccurate diagnosis | Produce high-quality diagnostic images, ensure complete scans, support accurate medical interpretations |
| Clinical Laboratories | Blood analyzers, PCR machines, microscopes, centrifuges, incubators | Inaccurate test results, equipment downtime, sample degradation | Maintain laboratory efficiency, ensure reliable diagnostic testing, prevent misdiagnosis |
| Equipment Maintenance and Biomedical Engineering Departments | All medical equipment within the facility | Increased repair frequency, reduced equipment lifespan, higher maintenance costs, difficulty in troubleshooting | Proactive identification of power issues, optimized maintenance schedules, improved equipment reliability and longevity |
| Administration and Finance Departments | All departments relying on medical equipment | Increased operational costs due to repairs and replacements, potential legal liabilities, reputational damage | Minimize downtime and associated financial losses, enhance patient trust and satisfaction, ensure compliance with healthcare standards |
Target Customers and Departments in Sao Tome and Principe Requiring Power Quality Assessment for Medical Equipment:
- {"title":"Primary Healthcare Facilities","description":"Hospitals and clinics, both public and private, are the frontline of healthcare delivery. Their medical equipment is in constant use and any disruption can have immediate consequences for patient care."}
- {"title":"Specialized Medical Centers","description":"Facilities focusing on specific areas like cardiology, radiology, or intensive care rely on highly sensitive and expensive equipment that is particularly vulnerable to power fluctuations."}
- {"title":"Diagnostic Laboratories","description":"Laboratories utilizing advanced analytical and imaging equipment need stable power to ensure accurate and reproducible results, crucial for effective diagnosis and treatment."}
- {"title":"Medical Equipment Suppliers and Service Providers","description":"Companies that supply, install, and maintain medical equipment have a vested interest in ensuring their products perform optimally by addressing power quality issues at the client sites."}
- {"title":"Government Health Ministries and Regulatory Bodies","description":"These entities are responsible for setting healthcare standards and ensuring patient safety. They may mandate or recommend power quality assessments to accredited facilities."}
- {"title":"Non-Governmental Organizations (NGOs) and International Aid Organizations","description":"Organizations involved in supporting healthcare infrastructure and services in Sao Tome and Principe will benefit from ensuring the reliability of the medical equipment they help deploy."}
Power Quality Assessment Service For Medical Equipment Process In Sao Tome And Principe
This document outlines the workflow for the Power Quality Assessment Service specifically for medical equipment in Sao Tome and Principe. The service aims to ensure reliable and safe operation of critical medical devices by identifying and mitigating power quality issues. The process is designed to be comprehensive, from initial client inquiry to final report and recommendations.
The workflow is structured to provide a clear, step-by-step approach, ensuring all necessary aspects of power quality are addressed and that the client receives a thorough and actionable assessment. This includes pre-assessment planning, on-site measurements, data analysis, and the delivery of a detailed report with proposed solutions.
| Stage | Description | Key Activities | Deliverables | Timeline Estimate (Working Days) |
|---|---|---|---|---|
| The client contacts the service provider expressing a need for power quality assessment for their medical equipment. | Discuss client needs, understand the specific medical equipment involved, identify potential concerns, and provide an overview of the service. | Initial understanding of client requirements, basic service information provided. | 1-2 |
| Based on the initial consultation, a detailed scope of work is defined, and a formal proposal is prepared. | Define assessment objectives, identify specific medical equipment to be tested, determine measurement locations, specify parameters to be monitored (e.g., voltage, current, harmonics, transients), and estimate costs. | Detailed proposal outlining services, methodology, equipment, timeline, and cost. | 2-3 |
| Upon acceptance of the proposal, a contract is signed, and detailed planning for the on-site assessment commences. | Contract finalization, scheduling of on-site visit, coordination with hospital/clinic staff, preparation of measurement equipment, risk assessment, and site access arrangements. | Signed contract, confirmed schedule, access permissions, pre-assessment checklist. | 3-5 |
| Qualified technicians visit the site to conduct comprehensive power quality measurements at critical points. | Install power quality analyzers near medical equipment, monitor power parameters for a specified period (e.g., 24-72 hours), ensuring minimal disruption to medical operations, capture transient events. | Raw power quality data (waveforms, logs, statistics), field notes, photographs of installation. | 2-4 (depending on site complexity and duration of monitoring) |
| The collected data is analyzed by experienced engineers to identify power quality issues and their potential impact on medical equipment. | Analyze voltage sags/swells, harmonics, transients, flicker, frequency variations, unbalanced loads; correlate data with equipment operational logs if available; identify root causes. | Preliminary findings, identification of specific power quality problems. | 3-7 |
| A comprehensive report is compiled, detailing the findings, analysis, and recommendations, which is then presented to the client. | Document measurement methodology, present analyzed data with clear graphs and tables, explain the impact of identified issues on medical equipment, propose actionable recommendations (e.g., UPS, filters, wiring upgrades), present the report to stakeholders. | Detailed Power Quality Assessment Report, presentation slides. | 5-10 |
| Assisting the client in implementing the recommended solutions and verifying their effectiveness. | Provide guidance on solution selection and implementation, conduct post-implementation verification measurements to confirm improvement. | Guidance on solutions, verification reports. | Variable (depends on complexity of solutions) |
| Ongoing support and consultation to ensure sustained power quality. | Address any further questions, provide periodic re-assessments if required, offer maintenance advice. | Client satisfaction, ongoing relationship. | Ongoing |
Power Quality Assessment Service Workflow for Medical Equipment (Sao Tome and Principe)
- Client Inquiry & Initial Consultation
- Scope Definition & Proposal Generation
- Contract Agreement & Pre-assessment Planning
- On-site Measurement & Data Acquisition
- Data Analysis & Interpretation
- Report Generation & Presentation
- Recommendation Implementation & Verification
- Follow-up & Support
Power Quality Assessment Service For Medical Equipment Cost In Sao Tome And Principe
Assessing power quality for medical equipment in Sao Tome and Principe is a critical service that directly impacts the reliability and longevity of vital healthcare infrastructure. This service aims to identify and mitigate issues like voltage fluctuations, harmonics, sags, swells, and interruptions that can lead to equipment malfunction, data loss, and even patient harm. The cost of such a service is influenced by a variety of factors, tailored to the specific needs of a medical facility. Understanding these factors is crucial for budgeting and ensuring the optimal performance of sensitive medical devices.
| Service Component | Description | Estimated Cost Range (STD - Sao Tomean Dobra) | Notes |
|---|---|---|---|
| Basic Power Quality Survey (Single Equipment/Small Area) | Limited monitoring of key parameters (e.g., voltage, frequency) for a short duration at a few points. | 50,000 - 150,000 STD | Suitable for identifying obvious and immediate issues. |
| Standard Power Quality Assessment (Multiple Equipment/Department) | Extended monitoring of various parameters, multiple measurement points, and a more detailed report. | 150,000 - 400,000 STD | Covers a typical department or a few critical pieces of equipment. |
| Comprehensive Power Quality Audit (Entire Facility/Critical Infrastructure) | In-depth, long-term monitoring across the entire facility, advanced analysis, detailed recommendations, and mitigation planning. | 400,000 - 1,500,000+ STD | Recommended for hospitals, diagnostic centers, and facilities with highly sensitive or numerous medical devices. May involve multiple phases. |
| Specialized Harmonic Analysis | Focus on identifying and quantifying harmonic distortions caused by non-linear loads (e.g., modern medical equipment). | 80,000 - 300,000 STD (as an add-on or standalone) | Crucial for equipment sensitivity to harmonics. |
| Post-Mitigation Verification | Re-assessment after corrective actions have been implemented to confirm effectiveness. | 50,000 - 200,000 STD | Essential to ensure problem resolution. |
| Emergency/Expedited Service | Rapid deployment and assessment due to critical failure or immediate operational need. | 20% - 50% Premium on standard service costs | Subject to availability and logistical feasibility. |
Key Pricing Factors for Power Quality Assessment Services
- Scope and Complexity of the Assessment: This includes the number of equipment types, the criticality of the equipment, and the physical layout of the facility. A comprehensive assessment of an entire hospital wing will naturally cost more than a targeted assessment of a single high-value imaging machine.
- Duration of Monitoring: Power quality can vary throughout the day, week, or even season. Longer monitoring periods (e.g., 7 days, 14 days, 30 days) provide a more accurate and comprehensive picture, but also increase costs.
- Number of Measurement Points: The more locations within the facility where power quality needs to be monitored and analyzed, the higher the cost.
- Type and Sophistication of Equipment Used: Advanced power quality analyzers capable of capturing a wide range of parameters and with sophisticated data logging capabilities will command higher prices. The number of such devices deployed also impacts cost.
- Level of Reporting and Analysis Required: Detailed reports with expert recommendations, trend analysis, and proposed mitigation strategies will be more expensive than basic data summaries.
- Travel and Logistics: For remote or challenging-to-access medical facilities in Sao Tome and Principe, travel time, accommodation, and transportation costs for the assessment team will be factored in.
- Urgency of the Service: Expedited assessments to address immediate concerns will likely incur a premium.
- Consultant Expertise and Experience: Highly experienced and specialized power quality engineers with specific knowledge of healthcare environments may charge higher rates.
- Number of Equipment Items to be Assessed: Evaluating a single MRI machine versus assessing the power needs of an entire operating theater will have different cost implications.
Affordable Power Quality Assessment Service For Medical Equipment Options
Ensuring reliable power quality for medical equipment is paramount for patient safety and operational efficiency. This document outlines affordable power quality assessment services and strategies to minimize costs while maintaining high standards. We explore value bundles, which combine essential services for comprehensive assessment, and cost-saving strategies applicable to various healthcare facilities.
| Value Bundle Name | Included Services | Target Facility Size | Estimated Price Range (USD) |
|---|---|---|---|
| Basic Health Check | Site Survey, Basic Data Logging (e.g., 7 days), Harmonic Distortion Analysis (single point), Summary Report | Small Clinics, Dental Offices | $500 - $1,500 |
| Standard Care Package | Site Survey, Extended Data Logging (e.g., 30 days), Harmonic and Transient Analysis (multiple points), Load Balancing Evaluation, Detailed Report with Recommendations | Medium-Sized Clinics, Hospital Departments | $1,500 - $4,000 |
| Comprehensive Hospital Solution | In-depth Site Survey, Continuous Monitoring (selected critical areas), Full Harmonic & Transient Analysis, Load Balancing, Equipment Sensitivity Mapping, Root Cause Analysis, Remediation Planning, Executive Summary & Technical Reports | Hospitals, Large Medical Centers | $4,000+ |
| Preventative Maintenance Add-on | Annual or Bi-annual follow-up data logging and analysis | All Facility Sizes (as an addition to any bundle) | Varies based on frequency and scope |
Key Components of a Power Quality Assessment Service
- Site Survey and Analysis: Initial assessment of electrical infrastructure, identifying potential issues.
- Data Logging and Monitoring: Continuous or periodic measurement of key power quality parameters (voltage, current, harmonics, transients).
- Harmonic Distortion Analysis: Identifying and quantifying harmonic pollution that can affect equipment performance.
- Transient Surge Detection: Monitoring for sudden voltage spikes or dips that can damage sensitive electronics.
- Load Balancing Evaluation: Assessing the distribution of electrical loads to prevent overloads and improve efficiency.
- Equipment Sensitivity Assessment: Understanding the specific power quality requirements of critical medical devices.
- Reporting and Recommendations: Detailed analysis of findings with actionable recommendations for improvement.
- Follow-up Testing (Optional): Verification of implemented solutions.
Verified Providers In Sao Tome And Principe
In the realm of healthcare, particularly in a growing nation like Sao Tome and Principe, identifying verified providers is paramount for ensuring quality and safety. Franance Health stands out as a leading accreditation and credentialing body. Their rigorous evaluation process ensures that healthcare professionals and facilities meet the highest international standards, offering patients in Sao Tome and Principe the peace of mind that comes with receiving care from trusted and competent practitioners. Choosing providers credentialed by Franance Health signifies a commitment to excellence, patient well-being, and adherence to best practices in medical care.
| Credentialing Aspect | Franance Health's Contribution | Benefit for Patients in Sao Tome and Principe |
|---|---|---|
| Verification of Education and Training | Confirms that medical professionals have completed accredited educational programs and possess the necessary academic qualifications. | Ensures that healthcare practitioners have a solid foundation of medical knowledge and skills. |
| Validation of Clinical Experience | Assesses the depth and breadth of a provider's practical experience in their specialty. | Guarantees that practitioners have hands-on experience in treating various medical conditions. |
| Assessment of Ethical Conduct and Professionalism | Evaluates a provider's adherence to ethical guidelines and professional standards of practice. | Provides assurance of patient-centered care, respect, and integrity from healthcare providers. |
| Ongoing Professional Development Monitoring | Requires providers to engage in continuous learning and skill enhancement to stay current with medical advancements. | Ensures that patients receive care informed by the latest medical knowledge and techniques. |
| Facility Quality and Safety Standards | Accredits healthcare facilities based on their infrastructure, equipment, infection control protocols, and patient safety measures. | Confirms that medical facilities are safe, well-equipped, and operate under strict quality controls. |
Why Franance Health Credentials Represent the Best Choice:
- Rigorous Vetting Process: Franance Health employs a comprehensive evaluation that goes beyond basic licensing, scrutinizing qualifications, experience, and ongoing professional development.
- International Standards Alignment: Their accreditation ensures that providers in Sao Tome and Principe adhere to globally recognized benchmarks for healthcare quality and patient safety.
- Enhanced Patient Trust: A Franance Health credential serves as a clear indicator of competence and reliability, fostering greater trust between patients and their healthcare providers.
- Commitment to Continuous Improvement: Franance Health's accreditation often includes requirements for ongoing monitoring and quality assurance, promoting a culture of continuous learning and improvement within healthcare facilities.
- Access to Expertise: Working with credentialed providers often means access to specialists with verified expertise, leading to better diagnostic accuracy and treatment outcomes.
Scope Of Work For Power Quality Assessment Service For Medical Equipment
This Scope of Work (SOW) outlines the requirements for a Power Quality Assessment Service specifically for medical equipment. The service aims to identify, analyze, and recommend solutions for power quality issues that could impact the performance, reliability, and safety of critical medical devices. This document details the technical deliverables, standard specifications, and methodology to be employed.
| Phase | Description | Key Activities | Deliverables | Standard Specifications/References |
|---|---|---|---|---|
| Defining the scope, identifying target equipment, and establishing measurement protocols. | Site survey, equipment identification, data logger selection, stakeholder consultation. | Detailed Project Plan, List of Target Medical Equipment, Measurement Plan. | ISO 13485 (Quality Management for Medical Devices), Site safety protocols. |
| Collecting real-time power quality data at specified locations. | Deploying power quality analyzers, continuous monitoring, recording relevant parameters (voltage, current, frequency, harmonics, transients, sags, swells). | Raw Power Quality Data Logs, Measurement Report. | IEC 61000 series (Electromagnetic Compatibility), IEEE 519 (Harmonic Distortion). |
| Analyzing collected data to identify patterns, root causes, and impacts. | Statistical analysis, waveform analysis, comparison with baseline and standard limits, root cause determination. | Power Quality Analysis Report, Identification of Deviations and Potential Impacts. | ANSI C84.1 (Electric Power Systems and Equipment - Voltage Ratings), Local utility standards. |
| Summarizing findings and providing practical solutions. | Developing comprehensive reports, formulating recommendations for equipment upgrades, power conditioning, grounding, or electrical system modifications. | Final Power Quality Assessment Report, Actionable Recommendations, Proposed Mitigation Strategies. | FDA Guidance Documents on Medical Device Quality, Facility design standards for healthcare environments. |
| Verifying the effectiveness of implemented solutions. | Post-implementation monitoring, re-assessment of power quality. | Validation Report (if applicable). | Manufacturer specifications for medical equipment. |
Objectives of the Power Quality Assessment
- To assess the incoming power supply for fluctuations, disturbances, and anomalies.
- To evaluate the impact of identified power quality issues on the operational integrity of specific medical equipment.
- To provide actionable recommendations for mitigating power quality problems and ensuring compliance with relevant standards.
- To enhance the reliability and lifespan of sensitive medical equipment.
- To reduce the risk of equipment malfunction, data loss, and patient safety incidents due to power quality issues.
Service Level Agreement For Power Quality Assessment Service For Medical Equipment
This Service Level Agreement (SLA) outlines the terms and conditions for the Power Quality Assessment Service provided by [Your Company Name] to [Client Company Name] for the operation and maintenance of critical medical equipment. This SLA defines response times and uptime guarantees to ensure the continuous and reliable operation of the medical equipment.
| Service Component | Response Time Target (for critical issues) | Uptime Guarantee | Escalation Procedure | Service Credit (if guarantees are missed) |
|---|---|---|---|---|
| 24/7 Monitoring and Alerting: Continuous real-time monitoring of power quality parameters. | Immediate (within 15 minutes of detection of a critical anomaly) | N/A (This is a monitoring function) | Automated alerts sent to designated IT and biomedical engineering teams. | N/A |
| On-Site Technical Support for Critical Power Quality Events: Dispatch of a qualified technician to diagnose and address critical power quality issues affecting medical equipment. | Within 2 business hours of confirmed critical event notification. | 99.9% uptime for critical medical equipment, as measured monthly, excluding scheduled maintenance and client-caused issues. | Level 1 support -> Level 2 (specialist) support -> Vendor escalation (if required). | For every 1% the uptime falls below the 99.9% guarantee, a credit of 2% of the monthly PQAS fee will be applied. |
| Power Quality Analysis and Reporting: Provision of detailed reports on power quality trends, anomalies, and recommendations. | Within 5 business days of the completion of an assessment or investigation. | N/A (Reporting is a deliverable, not an uptime guarantee) | Reports are delivered via secure portal and email. Follow-up consultations available. | N/A |
| Preventive Maintenance Recommendations: Proactive identification of potential power quality issues and recommendations for prevention. | Included in regular reporting cycles (e.g., quarterly), with urgent recommendations provided as needed. | N/A | Recommendations are provided in reports and during scheduled review meetings. | N/A |
Definitions
- Power Quality Assessment Service (PQAS): The service provided to monitor, analyze, and report on the quality of electrical power supplied to designated medical equipment.
- Medical Equipment: Any device used in a healthcare setting for diagnosis, treatment, or patient care that is critically dependent on stable and clean power.
- Downtime: The period during which designated medical equipment is unavailable for use due to power quality issues identified and confirmed by the PQAS.
- Resolution: The successful rectification of a power quality issue that allows the designated medical equipment to operate within its specified parameters.
- Service Credit: A monetary credit applied to the client's invoice as compensation for failing to meet the defined service levels.
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