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Operating Theater Pendant/Boom Installation Service in Rwanda
Engineering Excellence & Technical Support
Operating Theater Pendant/Boom Installation Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Expert Operating Theater Pendant & Boom Installation
We specialize in the precise and compliant installation of state-of-the-art operating theater pendants and booms across Rwanda. Our certified technicians ensure seamless integration of your surgical equipment, optimizing workflow and patient safety in accordance with international standards.
Certified Safety & Regulatory Compliance
Our installation services strictly adhere to Rwandan healthcare regulations and global safety protocols. We guarantee that all pendant and boom systems are installed to the highest safety benchmarks, minimizing operational risks and ensuring a secure surgical environment.
Optimized Workflow & Ergonomic Design
Leveraging our deep understanding of surgical theater layouts, we provide installation services that enhance ergonomic efficiency and streamline procedural workflows. Our expert placement of pendants and booms maximizes access, reduces clutter, and improves the overall surgical team's performance.
What Is Operating Theater Pendant/boom Installation Service In Rwanda?
Operating Theater Pendant/Boom Installation Service in Rwanda refers to the specialized process of installing, integrating, and commissioning medical gas, electrical, and data delivery systems suspended from ceiling-mounted articulated arms or booms within surgical suites. These systems, commonly known as surgical booms or pendants, are designed to provide efficient and organized access to essential utilities for surgical teams, thereby enhancing workflow, patient safety, and the overall efficacy of surgical procedures. The service encompasses site assessment, structural analysis, precise mounting, connection of medical gas lines (e.g., oxygen, medical air, vacuum, nitrous oxide), electrical power distribution, data networking, and the integration of ancillary equipment such as monitors, lights, and ventilators. It requires adherence to stringent international and national healthcare facility standards and regulations.
| Service Recipient | Need for Service | Typical Use Cases |
|---|---|---|
| Hospitals and Healthcare Facilities in Rwanda | To modernize surgical suites, improve operational efficiency, enhance patient safety by centralizing critical utilities, and comply with evolving medical facility standards. | Installation in new hospital construction projects, renovation or upgrade of existing operating theaters, establishment of specialized surgical centers (e.g., cardiology, neurosurgery, general surgery). |
| Surgical Departments | To provide seamless access to medical gases, power, and data, reducing clutter, optimizing surgical workflow, and enabling the use of advanced medical equipment. | Facilitating complex multi-disciplinary surgeries, enabling real-time patient data monitoring and display, streamlining instrument and equipment setup during procedures. |
| Biomedical Engineering Departments | To ensure proper installation, integration, and maintenance of critical infrastructure, enabling efficient and safe surgical operations. | Overseeing the procurement and installation of new equipment, managing the maintenance schedule for medical gas and electrical systems, ensuring compliance with safety regulations. |
Key Components of Operating Theater Pendant/Boom Installation Service
- Site Survey and Structural Assessment: Evaluating the operating room's ceiling integrity, load-bearing capacity, and spatial constraints to determine optimal boom placement and mounting configurations.
- Pendant/Boom Unit Selection and Procurement: Assisting in the selection of appropriate pendant or boom systems based on the hospital's surgical specialties, projected equipment needs, and budget.
- Structural Mounting and Fixation: Securely attaching the pendant/boom support structure to the operating room ceiling, ensuring it can safely bear the weight of the boom and all connected equipment.
- Medical Gas Line Installation and Testing: Laying, connecting, and pressure-testing medical gas pipelines from the central supply to the pendant/boom's service head, ensuring leak-free operation and compliance with ISO 7396 standards.
- Electrical Wiring and Power Distribution: Installing electrical conduits, wiring, and outlets within the pendant/boom for powering surgical equipment, lighting, and other devices, adhering to relevant electrical codes and healthcare safety standards.
- Data and Communication Cabling: Integrating network cables for diagnostic imaging, electronic health records (EHR) access, and communication systems.
- Ancillary Equipment Integration: Connecting and configuring integrated medical lights, displays, ventilators, anesthesia machines, and other surgical instruments to the pendant/boom's service head.
- System Commissioning and Validation: Thoroughly testing all installed systems (medical gases, electrical, data) for functionality, performance, and safety, including flow rates, pressure, and electrical integrity.
- Training and Handover: Providing comprehensive training to hospital biomedical engineers and relevant staff on the operation, maintenance, and troubleshooting of the installed pendant/boom system.
- Compliance and Certification: Ensuring the entire installation meets local Rwandan healthcare facility regulations, as well as international standards such as IEC 60601 series and ISO 7396.
- Post-Installation Support and Maintenance: Offering ongoing technical support, preventative maintenance, and repair services for the installed systems.
Who Needs Operating Theater Pendant/boom Installation Service In Rwanda?
Operating theater pendant and boom installation services are crucial for modern surgical facilities. These systems provide a centralized, ergonomic, and efficient way to deliver essential medical gases, power, and data to the surgical field. In Rwanda, as healthcare infrastructure develops and surgical capabilities expand, the demand for these specialized installation services is growing. This service is primarily for new hospital constructions, existing hospital renovations, and the upgrade of current operating room setups. The installation requires specialized technical expertise to ensure safety, compliance with medical standards, and optimal functionality, minimizing disruption to surgical schedules.
| Target Customer Group | Primary Departments Requiring Installation | Rationale for Need |
|---|---|---|
| New Hospital Constructions | Operating Theaters (all specialties), Intensive Care Units (ICUs), Emergency Departments | To equip new surgical suites with state-of-the-art, integrated medical infrastructure from inception. |
| Existing Hospital Renovations | Operating Theaters, Post-Anesthesia Care Units (PACUs) | To modernize outdated ORs, improve workflow, and enhance patient safety during surgical procedures. |
| Private Healthcare Providers | General Surgery, Cardiology, Neurology, Orthopedics, Obstetrics & Gynecology, Urology, ENT, Ophthalmology | To offer advanced surgical services and maintain competitiveness with modern, well-equipped facilities. |
| Government Hospitals | General Surgery, Emergency Surgery, Trauma Surgery, Gynecology & Obstetrics | To improve the capacity and efficiency of public healthcare surgical services, often as part of national healthcare development initiatives. |
| Teaching Hospitals | All Operating Theaters, Simulation Labs | To provide optimal learning environments for surgical trainees and ensure access to the latest technology for research and practice. |
| Specialized Surgical Clinics | Specific surgical specialties (e.g., Laparoscopic Surgery, Endoscopic Surgery) | To cater to highly specific surgical needs requiring specialized equipment and integrated delivery systems. |
Target Customers & Departments for Operating Theater Pendant/Boom Installation in Rwanda:
- New Hospital Constructions
- Existing Hospital Renovations and Expansions
- Private Healthcare Providers with Advanced Surgical Centers
- Government Hospitals and Public Healthcare Facilities
- Teaching Hospitals and Medical Training Institutions
- Specialized Surgical Clinics
Operating Theater Pendant/boom Installation Service Process In Rwanda
This document outlines the comprehensive workflow for an Operating Theater Pendant/Boom Installation Service in Rwanda, from the initial client inquiry to the successful execution and handover of the installed system. The process is designed to ensure a seamless, efficient, and compliant installation, meeting the specific needs of healthcare facilities.
| Phase | Key Activities | Responsible Parties | Deliverables | Estimated Timeline (Rwanda Context) |
|---|---|---|---|---|
| Phase 1: Inquiry & Initial Consultation | Client expresses interest. Initial discussion of requirements, scope, and budget. Understanding of hospital needs and existing infrastructure. | Client (Hospital Administrator, Procurement Dept.), Service Provider Sales Team | Understanding of client needs, preliminary scope definition. | 1-3 Business Days |
| Phase 2: Site Survey & Needs Assessment | On-site visit to assess the operating theater(s). Detailed measurement of space, ceiling height, structural integrity, and existing utilities (power, gas). Discussion with clinical staff regarding equipment and workflow. Identification of potential challenges and constraints. | Service Provider Technical Team (Engineers, Installation Specialists), Client Facility Management, Clinical Staff | Detailed site survey report, precise measurements, identified utility requirements, confirmed equipment placement, risk assessment. | 2-5 Business Days |
| Phase 3: Proposal & Quotation Development | Based on the site survey, a detailed technical proposal is developed. This includes the proposed pendant/boom model(s), configuration, necessary accessories, installation plan, safety protocols, and a comprehensive quotation (including materials, labor, shipping, taxes, and any local permits). | Service Provider Engineering & Sales Teams | Formal Technical Proposal, Itemized Quotation, Draft Installation Schedule. | 3-7 Business Days |
| Phase 4: Contract Negotiation & Signing | Review of the proposal and quotation by the client. Negotiation of terms, payment schedules, warranties, and service level agreements (SLAs). Formal contract signing. | Client Procurement & Legal Departments, Service Provider Management & Legal Teams | Signed Contract, Purchase Order (PO). | 5-10 Business Days (can vary based on institutional processes) |
| Phase 5: Design & Engineering | Detailed engineering design and drawings for the pendant/boom system. Confirmation of load-bearing capacity, electrical schematics, gas line routing, and integration with existing hospital systems. Submission for any required regulatory approvals. | Service Provider Engineering Team, Third-Party Consultants (if required) | Final Engineering Drawings & Schematics, Bill of Materials (BOM), Regulatory Submission Documents (if applicable). | 7-14 Business Days |
| Phase 6: Procurement & Logistics | Ordering of pendant/boom units, accessories, and all necessary installation materials. Arranging for shipping and customs clearance to Rwanda. Ensuring timely delivery to the hospital site. | Service Provider Procurement & Logistics Teams, Local Customs Brokers | Procured Equipment & Materials, Import Permits, Shipping Manifests, Delivery Confirmation. | 4-12 Weeks (highly dependent on international shipping and customs) |
| Phase 7: Pre-Installation Preparation | Site preparation by the hospital (if required, e.g., structural reinforcement, utility connections). Coordination of access, power, and workspace for the installation team. Pre-assembly of certain components if feasible. | Client Facilities Team, Service Provider Installation Team | Prepared Installation Site, Access Arrangements, Utility Readiness. | 2-5 Business Days (concurrent with material arrival) |
| Phase 8: Installation Execution | On-site installation of the pendant/boom system. Adherence to the detailed engineering plan and safety protocols. Installation of electrical wiring, gas lines, and mechanical components. Assembly and mounting of the pendant/boom arm(s). | Service Provider Certified Installation Technicians, Project Manager | Physically installed pendant/boom system. | 5-15 Business Days (depending on complexity and number of units) |
| Phase 9: Testing & Commissioning | Thorough testing of all functionalities: movement, load-bearing capacity, electrical outlets, gas outlets, emergency stop functions, and any integrated medical devices. Calibration of the system. Ensuring all safety features are operational. | Service Provider Commissioning Engineers, Client Biomedical Engineers | Commissioning Report, Test Results, Calibration Certificates. | 2-5 Business Days |
| Phase 10: Training & Handover | Comprehensive training for hospital clinical staff and biomedical engineers on the operation, maintenance, and safety procedures of the pendant/boom system. Formal handover of the installed system, including all documentation and warranties. | Service Provider Training Specialists, Client Clinical & Biomedical Staff | Trained Personnel, User Manuals, Maintenance Guides, Warranty Documents, Signed Handover Certificate. | 1-3 Business Days |
| Phase 11: Post-Installation Support & Maintenance | Provision of warranty support. Offering ongoing maintenance contracts, spare parts availability, and technical assistance as per the signed agreement. Follow-up to ensure client satisfaction. | Service Provider Technical Support & Maintenance Teams, Client Biomedical Department | Ongoing Support, Maintenance Services, Satisfied Client. | Ongoing (as per contract) |
Operating Theater Pendant/Boom Installation Service Workflow
- Phase 1: Inquiry & Initial Consultation
- Phase 2: Site Survey & Needs Assessment
- Phase 3: Proposal & Quotation Development
- Phase 4: Contract Negotiation & Signing
- Phase 5: Design & Engineering
- Phase 6: Procurement & Logistics
- Phase 7: Pre-Installation Preparation
- Phase 8: Installation Execution
- Phase 9: Testing & Commissioning
- Phase 10: Training & Handover
- Phase 11: Post-Installation Support & Maintenance
Operating Theater Pendant/boom Installation Service Cost In Rwanda
The installation of operating theater pendants and booms in Rwanda is a specialized service, and its cost is influenced by several key factors. These systems are critical for modern surgical environments, providing essential access to medical gases, power, and data. Pricing will vary based on the complexity of the installation, the type and brand of the pendant/boom, the existing infrastructure of the operating room, and the required integration with other medical equipment. Estimates are typically provided after a site assessment by the service provider.
| Service Component | Estimated Cost Range (RWF - Rwandan Francs) |
|---|---|
| Basic Single Arm Pendant/Boom Installation (Excluding Equipment) | 1,500,000 - 4,000,000 |
| Double Arm or More Complex Pendant/Boom Installation (Excluding Equipment) | 3,000,000 - 8,000,000 |
| Integration with Medical Gas Systems (per outlet) | 150,000 - 400,000 |
| Electrical & Data Cabling (per connection) | 100,000 - 300,000 |
| Structural Reinforcement/Ceiling Modifications (if required) | 500,000 - 2,000,000+ |
| Site Survey & Consultation (often waived with contract) | 100,000 - 300,000 |
| Post-Installation Testing & Commissioning | 200,000 - 600,000 |
| Project Management & Labor (variable based on complexity) | Included in overall installation cost, or estimated at 20-40% of sub-component costs |
Key Pricing Factors for Operating Theater Pendant/Boom Installation in Rwanda
- Type and Size of Pendant/Boom: Single arm, double arm, ceiling mounted, floor mounted, single-level, or multi-level booms have different complexities and material requirements.
- Brand and Manufacturer: Reputable international brands often come with higher initial costs, but may offer superior features, durability, and after-sales support. Local or regional suppliers might offer more competitive pricing.
- Number of Outlets/Connections: The more medical gases (oxygen, medical air, suction, vacuum), electrical sockets, and data ports required, the more complex and costly the installation.
- Complexity of the Operating Room: Existing ceiling structures, the need for structural reinforcement, ceiling height, and accessibility for installation personnel will impact labor costs and potentially material requirements.
- Integration with Existing Systems: If the pendant/boom needs to be integrated with existing hospital infrastructure, such as medical gas pipelines, electrical systems, or IT networks, this adds to the complexity and cost.
- Ancillary Equipment: The cost of any additional equipment like monitors, surgical lights, or other attachments that come pre-integrated or need to be mounted on the pendant will be factored in.
- Site Preparation and Civil Works: This can include modifications to the ceiling, wall reinforcements, or specialized flooring if required.
- Labor and Expertise: The installation requires specialized technicians with experience in medical gas systems, electrical wiring, and heavy equipment mounting. The availability and cost of such expertise in Rwanda will be a factor.
- Warranty and Maintenance Packages: Some providers include initial warranty periods or offer optional maintenance contracts, which will influence the overall pricing.
- Logistics and Transportation: For imported equipment, shipping, customs duties, and local transportation costs need to be considered.
Affordable Operating Theater Pendant/boom Installation Service Options
Discover cost-effective solutions for your operating theater pendant and boom installation needs. We offer a range of service options designed to optimize your budget without compromising quality or safety. Understand how value bundles and smart installation strategies can lead to significant savings while ensuring your surgical environment is equipped efficiently and effectively.
| Service Option | Description | Potential Cost Savings |
|---|---|---|
| Comprehensive Project Management | Includes planning, procurement, installation, testing, and commissioning under a single contract. | Reduces administrative overhead, potential for errors, and leverages bulk purchasing power. |
| Modular Pendant/Boom Design | Allows for customization and easier upgrades or replacements of individual components. | Minimizes the need for full system replacement in the future, saving on upgrade costs. |
| Remote Diagnostics and Support | Leveraging technology for initial troubleshooting and support. | Reduces the need for on-site technician visits for minor issues. |
| Bulk Order Discounts | Purchasing multiple pendants/booms for a single facility or for future projects at once. | Negotiate lower unit prices from manufacturers and suppliers. |
| Partnerships with Medical Equipment Integrators | Collaborating with companies specializing in integrating multiple medical devices and systems. | Streamlines installation, potentially offers bundled pricing on combined systems. |
Value Bundles and Cost-Saving Strategies
- Bundled Installation Packages: Combine pendant/boom installation with related services like medical gas pipeline certification, electrical system upgrades, or room renovation for a comprehensive and discounted package.
- Phased Installation Planning: Break down large projects into manageable phases to spread costs over time and allow for staggered equipment acquisition.
- Off-Peak Scheduling: Inquire about discounted rates for installations scheduled during non-peak hours or less busy periods, minimizing disruption and potential overtime charges.
- Pre-Fabricated Components: Utilize pre-fabricated pendant and boom systems to reduce on-site assembly time and associated labor costs.
- Standardized Equipment Options: Opt for standardized pendant and boom models from trusted manufacturers. These often offer better bulk pricing and readily available parts for future maintenance.
- Long-Term Maintenance Agreements: Negotiate discounted rates for ongoing maintenance contracts when signing up for installation, ensuring future service costs are predictable and reduced.
- Energy-Efficient Equipment Integration: Consider integrating energy-efficient lighting and medical equipment into your pendant/boom system to reduce long-term operational expenses.
- Consultative Needs Assessment: Engage in a thorough needs assessment to avoid over-specifying equipment. Understanding your precise requirements ensures you only pay for what you truly need.
- Certified Pre-Owned Equipment: For non-critical components or less complex setups, explore the option of high-quality, certified pre-owned pendants and booms to reduce upfront investment.
Verified Providers In Rwanda
In Rwanda's evolving healthcare landscape, access to verified and reliable medical providers is paramount. Franance Health stands out as a premier network, distinguished by its rigorous credentialing process and commitment to patient-centered care. This dedication ensures that patients receive high-quality medical services from trusted professionals, making Franance Health a superior choice for healthcare needs.
| Credentialing Aspect | Franance Health Standard | Patient Benefit |
|---|---|---|
| Medical License & Certification Verification | Mandatory and regularly updated validation of all professional licenses and board certifications. | Guarantees that providers are legally qualified and have met recognized professional standards. |
| Professional Experience Review | In-depth assessment of a provider's clinical history, previous practice performance, and peer references. | Ensures providers have substantial and proven experience in their respective fields. |
| Ethical Conduct & Reputation Check | Screening for any disciplinary actions, malpractice claims, or ethical breaches. | Protects patients by ensuring they are treated by providers with a strong ethical foundation. |
| Facility & Equipment Assessment (where applicable) | Verification of clinic or hospital compliance with safety and operational standards. | Ensures a safe and well-equipped environment for medical procedures and consultations. |
| Continuing Medical Education (CME) | Requirement for providers to demonstrate ongoing engagement in professional development and learning. | Confirms that providers stay current with the latest medical advancements and best practices. |
Why Franance Health Providers are the Best Choice:
- Rigorous Verification: Franance Health employs a multi-stage vetting process for all its healthcare partners. This includes thorough background checks, verification of medical licenses and certifications, and assessment of professional experience.
- Commitment to Quality: Our network comprises providers who have demonstrated a consistent track record of excellent patient outcomes and adherence to the highest medical standards.
- Patient-Centric Approach: Franance Health providers are selected not only for their clinical expertise but also for their empathetic communication skills and dedication to understanding and addressing individual patient needs.
- Comprehensive Service Range: The Franance Health network offers a wide spectrum of medical specialties, ensuring that patients can find the right care for various health concerns, from general practice to specialized treatments.
- Accessibility and Convenience: We partner with providers across Rwanda, aiming to increase access to quality healthcare, especially in underserved areas, through a network designed for convenience.
Scope Of Work For Operating Theater Pendant/boom Installation Service
This Scope of Work (SOW) outlines the requirements for the professional installation of operating theater pendant/boom systems. The service includes all necessary labor, supervision, materials, tools, and equipment to ensure a safe, efficient, and fully functional installation in accordance with manufacturer specifications, hospital standards, and relevant regulatory requirements. The primary objective is to integrate the medical pendant/boom systems seamlessly into the existing operating room infrastructure, ensuring optimal workflow and patient safety.
| Technical Deliverable | Description | Standard Specification Reference |
|---|---|---|
| Pendant/Boom Structure Installation Report | Document detailing the structural integrity, load bearing capacity verification, and mounting method of the pendant/boom support structure. | Manufacturer's Installation Manual; Local Building Codes; Structural Engineering Reports (if applicable) |
| Electrical Connection Verification | Confirmation of correct wiring, grounding, and power supply to all integrated electrical components. Includes testing of emergency power continuity. | Manufacturer's Electrical Schematics; IEC 60364-7-710 (Medical Electrical Installations); Local Electrical Codes |
| Medical Gas System Integration | Verification of secure and leak-free connections for all specified medical gases (e.g., Oxygen, Medical Air, Vacuum, Nitrous Oxide). Includes pressure and flow rate testing. | Manufacturer's Medical Gas Schematics; ISO 7396 Series (Medical Gas Pipeline Systems); HTM 02-01 (Health Technical Memorandum) / Local Medical Gas Standards |
| Data and Communication Connectivity | Confirmation of functional connectivity for all integrated data ports (e.g., Ethernet, video). | Manufacturer's Data Schematics; Relevant Network Standards (e.g., TIA/EIA-568) |
| Functional Movement and Load Testing | Report detailing successful testing of all articulated arm movements, rotation, vertical and horizontal adjustments, and payload capacity under various load conditions. | Manufacturer's Performance Specifications; Load Test Protocols |
| Safety Interlock System Verification | Confirmation that all safety interlocks (e.g., collision avoidance, emergency stop) are functioning as designed. | Manufacturer's Safety Features Documentation |
| As-Built Drawings | Updated drawings reflecting the final installed configuration, including all utility connections and mounting details. | Client's Drawing Standards; Manufacturer's Baseline Drawings |
| Training Completion Certificate | Document confirming that the designated hospital personnel have received comprehensive training on the system's operation and basic maintenance. | Internal Training Program Documentation |
Key Activities and Responsibilities
- Site Survey and Preparation: Conduct a thorough site survey to assess existing conditions, identify potential challenges, and confirm all necessary dimensions and clearances. Prepare the installation area, including temporary protection of surrounding finishes.
- Unpacking and Inspection: Carefully unpack all components of the pendant/boom system and meticulously inspect for any damage incurred during transit. Document any discrepancies or damage.
- Structural Mounting and Installation: Install the main mounting structure for the pendant/boom system to the ceiling or designated support structure, ensuring it meets all structural load requirements and is securely fastened.
- Pendant/Boom Assembly and Configuration: Assemble and configure the pendant/boom arm(s) according to the specific model and planned layout. This includes the attachment of articulating arms, rotation mechanisms, and any ancillary components.
- Equipment Integration and Wiring: Integrate all electrical, medical gas, and data connections as specified by the manufacturer. This includes routing of cables and hoses within the pendant/boom structure and connecting them to the building's utility systems.
- Functional Testing and Calibration: Perform comprehensive functional testing of all articulated movements, load-bearing capacities, locking mechanisms, and integrated services (power, gas, data, video). Calibrate the system to ensure smooth and precise operation.
- Final Adjustments and Commissioning: Make any necessary final adjustments to ensure optimal positioning and performance. Commission the system, verifying all functionalities and compliance with project requirements.
- Waste Disposal: Remove all packaging materials and construction debris from the site and dispose of it in an environmentally responsible manner.
- Documentation and Training: Provide detailed as-built drawings, user manuals, and maintenance guides. Conduct comprehensive training for hospital biomedical engineering staff and relevant operating room personnel on the operation and basic maintenance of the installed systems.
- Handover: Officially hand over the completed installation to the hospital, ensuring all deliverables are met and the client is satisfied.
Service Level Agreement For Operating Theater Pendant/boom Installation Service
This Service Level Agreement (SLA) outlines the guaranteed response times and uptime for the Operating Theater Pendant/Boom Installation Service provided by [Your Company Name] to [Client Name]. This SLA is an appendix to the main Service Agreement dated [Date of Main Agreement].
| Service Category | Response Time Guarantee | Resolution Time Guarantee | Uptime Guarantee |
|---|---|---|---|
| Critical Issue | 1 Hour (from confirmed notification) | 4 Business Hours (from confirmed notification) | 99.9% (annualized) |
| Major Issue | 2 Business Hours (from confirmed notification) | 8 Business Hours (from confirmed notification) | 99.5% (annualized) |
| Minor Issue | 4 Business Hours (from confirmed notification) | 2 Business Days (from confirmed notification) | N/A (minor issues do not typically impact uptime guarantee) |
Key Performance Indicators (KPIs) for Operating Theater Pendant/Boom Installation Service
- Response Time: The maximum time allowed for [Your Company Name] to acknowledge and begin addressing a reported issue.
- Resolution Time: The maximum time allowed for [Your Company Name] to fully resolve a reported issue and restore full functionality.
- Uptime Guarantee: The percentage of time the installed operating theater pendant/boom system is expected to be fully operational and available for use.
- Critical Issue: An event that renders the operating theater pendant/boom system completely non-functional, preventing any surgical procedures from utilizing its capabilities.
- Major Issue: An event that significantly impacts the functionality of the operating theater pendant/boom system, hindering certain procedures or reducing efficiency, but not completely preventing its use.
- Minor Issue: A cosmetic defect or a minor functional impairment that does not significantly affect the overall operation or safety of the operating theater pendant/boom system.
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