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Verified Service Provider in Rwanda
DICOM Node Integration & Routing Service in Rwanda
Engineering Excellence & Technical Support
DICOM Node Integration & Routing Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Seamless DICOM Node Integration
Effortlessly connect diverse DICOM modalities and PACS systems across Rwanda's healthcare landscape, ensuring reliable data flow and compatibility.
Intelligent DICOM Routing Engine
Leverage advanced routing rules and AI-driven algorithms to intelligently direct medical images and reports to the correct destinations, optimizing workflow efficiency and turnaround times.
Secure & Compliant Data Transfer
Ensure the integrity and privacy of patient data with robust encryption and adherence to international DICOM standards and local Rwandan healthcare regulations for secure image exchange.
What Is Dicom Node Integration & Routing Service In Rwanda?
The DICOM Node Integration & Routing Service in Rwanda refers to the implementation and management of systems that facilitate the seamless exchange and intelligent routing of Digital Imaging and Communications in Medicine (DICOM) data within healthcare facilities and across networks in the Rwandan healthcare ecosystem. This service is crucial for enabling interoperability between disparate medical imaging devices (e.g., CT scanners, MRI machines, X-ray systems) and Picture Archiving and Communication Systems (PACS), as well as other clinical information systems (e.g., Electronic Health Records - EHRs). It ensures that medical images and associated metadata are accurately transmitted, stored, retrieved, and made accessible to authorized healthcare professionals for diagnostic, treatment planning, and research purposes.
| Who Needs the DICOM Node Integration & Routing Service? | Typical Use Cases in Rwanda |
|---|---|
| Hospitals and Healthcare Facilities: All sizes of hospitals, from tertiary care centers to smaller clinics, that utilize medical imaging equipment and require efficient management of imaging data. | Inter-facility Image Sharing: Enabling the secure and standardized transfer of diagnostic images from a rural health center equipped with an X-ray to a central hospital with a radiologist for interpretation. PACS/VNA Implementation: Setting up and configuring PACS or VNA systems to receive, store, and retrieve images from various modalities within a hospital. Radiology Department Workflow Optimization: Automating the routing of newly acquired studies to the appropriate radiologist's worklist for interpretation. Integration with EHR/HIS: Facilitating the linking of DICOM images to patient records within the Electronic Health Record (EHR) or Hospital Information System (HIS) for a holistic patient view. Tele-radiology Services: Establishing the infrastructure for remote interpretation of medical images, allowing radiologists to access studies from anywhere within or even outside Rwanda. Research and Education: Providing access to anonymized or de-identified DICOM datasets for research projects or medical training purposes. Compliance and Auditing: Ensuring that imaging data is stored and managed according to national and international healthcare regulations and facilitating audit trails. |
| Radiology Departments: The primary users, requiring efficient image handling for diagnosis and reporting. | |
| IT Departments of Healthcare Institutions: Responsible for the infrastructure, network, and system management. | |
| Medical Imaging Equipment Vendors: Who need to ensure their devices can integrate and communicate with existing or new DICOM infrastructures. | |
| Third-Party Service Providers: Offering PACS/VNA solutions, tele-radiology services, or IT support for healthcare facilities. | |
| Government Health Ministries and Regulatory Bodies: Overseeing healthcare quality, data standards, and patient information security. |
Key Components and Functions of the DICOM Node Integration & Routing Service:
- DICOM Conformance & Interoperability: Establishing adherence to DICOM standards (e.g., DICOM Part 10 for file formats, DICOM network services for storage, query/retrieve, and worklist management) to ensure compatibility between diverse vendors and modalities.
- Network Configuration & Management: Setting up and maintaining secure DICOM network connections, including IP addressing, port assignments, AE (Application Entity) titles, and firewall configurations to enable communication between DICOM nodes.
- Image Acquisition Integration: Configuring imaging modalities to send DICOM data to designated archival or processing nodes (e.g., PACS, VNA - Vendor Neutral Archive).
- Data Archiving & Storage: Implementing and managing storage solutions (PACS, VNA) that adhere to DICOM storage service class specifications for long-term retention and retrieval of medical images.
- Routing Logic & Workflow Automation: Defining rules and policies for intelligent routing of DICOM objects based on criteria such as modality type, patient demographics, study type, or destination (e.g., specific radiologist's worklist, referring physician's workstation). This can involve DICOM routers, brokers, or sophisticated PACS/VNA functionalities.
- Query & Retrieve Operations: Enabling authorized users and systems to query for specific studies and retrieve DICOM objects from archive nodes using DICOM Query/Retrieve (C-FIND, C-MOVE, C-GET) services.
- Security & Access Control: Implementing DICOM-level security features (e.g., TLS encryption for DICOM network communication) and integrating with institutional authentication and authorization mechanisms to protect sensitive patient data.
- Data Transformation & Normalization: Potentially involving services for converting between different DICOM Transfer Syntaxes or other data format manipulations to ensure compatibility.
- Monitoring & Troubleshooting: Implementing tools and procedures for monitoring DICOM network traffic, identifying and resolving communication errors, and ensuring data integrity.
Who Needs Dicom Node Integration & Routing Service In Rwanda?
The DICOM Node Integration & Routing Service is a critical infrastructure component for any healthcare organization dealing with medical imaging. In Rwanda, as the healthcare sector continues to modernize and digitalize, the demand for such a service will grow significantly. It enables seamless transfer, storage, and retrieval of medical images and associated patient data between different imaging modalities, PACS (Picture Archiving and Communication Systems), RIS (Radiology Information Systems), and other healthcare IT systems within and potentially across institutions.
| Target Customer | Key Departments Benefiting | Primary Use Cases |
|---|---|---|
| Public Hospitals | Radiology, Cardiology, Oncology, Neurology, Pathology, IT Department | Centralized image management, inter-departmental image sharing, referral image transfer, disaster recovery, long-term archiving, integration with EMR/EHR systems. |
| Private Hospitals | Radiology, Cardiology, Oncology, Neurology, IT Department, Administration | Improved workflow efficiency, enhanced patient care through faster image access, billing integration, remote consultation support, compliance with data standards. |
| Radiology Clinics & Imaging Centers | Radiology, IT Department, Administration, Front Desk/Scheduling | Efficient image acquisition and distribution, seamless reporting workflows, secure image sharing with referring physicians, adherence to international imaging standards. |
| Diagnostic Laboratories with Imaging | Radiology, specific diagnostic departments (e.g., Ultrasound unit), IT Department | Integration of imaging results with lab reports, streamlined diagnostic processes, central data repository for imaging studies. |
| Research Institutions | Research Departments, IT Department, Data Management Teams | Facilitating large-scale image data collection for studies, anonymized data sharing for collaborative research, long-term preservation of research imaging data. |
| Government Health Agencies/Ministry of Health | Public Health Surveillance Units, Health Information Systems Department, Policy & Planning | National-level image data aggregation for public health monitoring, epidemiological studies, resource planning, and establishing national health information exchange standards. |
Target Customers in Rwanda
- Hospitals (Public and Private)
- Radiology Clinics and Imaging Centers
- Diagnostic Laboratories with Imaging Capabilities
- Research Institutions involved in Medical Imaging
- Government Health Agencies and Ministries of Health
Dicom Node Integration & Routing Service Process In Rwanda
This document outlines the comprehensive workflow for integrating a DICOM (Digital Imaging and Communications in Medicine) node and establishing routing services within the healthcare ecosystem in Rwanda. The process is designed to ensure seamless data exchange between medical imaging facilities and central repositories, facilitating improved diagnostic capabilities and public health monitoring. The workflow encompasses initial inquiries, technical assessments, implementation phases, and ongoing service management.
| Phase | Key Activities | Responsible Parties | Deliverables | Timeline (Indicative) |
|---|---|---|---|---|
| Phase 1: Initiation | 1.1. Receive inquiry from healthcare facility regarding DICOM integration and routing services. 1.2. Conduct initial needs assessment to understand imaging modalities, existing IT infrastructure, data volume, and desired routing destinations (e.g., PACS, RIS, research databases). 1.3. Provide preliminary information on service scope, benefits, and general process. | Ministry of Health (MoH) / Rwanda Biomedical Centre (RBC) - Health Informatics Department, Healthcare Facility IT Team | Inquiry acknowledgement, Needs assessment report | 1-2 Weeks |
| Phase 2: Assessment & Planning | 2.1. Conduct a detailed technical assessment of the facility's IT network, existing DICOM devices, and data security measures. 2.2. Evaluate network bandwidth, latency, and firewall configurations. 2.3. Identify potential integration challenges and propose solutions. 2.4. Define specific routing rules based on modality, patient demographics, urgency, or destination requirements. 2.5. Develop a comprehensive project plan, including scope, timeline, resource allocation, and risk mitigation strategies. | MoH/RBC - Health Informatics Department, DICOM Integration Partners/Vendors, Healthcare Facility IT Team | Technical assessment report, Feasibility study, Project plan, Routing rule proposal | 2-4 Weeks |
| Phase 3: Agreement & Setup | 3.1. Present a detailed proposal outlining technical requirements, costs, service level agreements (SLAs), and implementation timelines. 3.2. Negotiate and finalize contracts and service agreements. 3.3. Secure necessary approvals from relevant authorities. | MoH/RBC - Health Informatics Department, Healthcare Facility Management, DICOM Integration Partners/Vendors | Signed agreement, Approved budget | 2-3 Weeks |
| Phase 4: Implementation - Infrastructure | 4.1. Prepare the healthcare facility's network infrastructure to support DICOM traffic (e.g., ensuring sufficient bandwidth, configuring VLANs, setting up VPNs if required). 4.2. Install and configure any necessary hardware (e.g., dedicated servers, network switches). 4.3. Implement robust security measures, including access control and data encryption. | Healthcare Facility IT Team, Network Engineers, DICOM Integration Partners/Vendors | Prepared network infrastructure, Secure network environment | 2-4 Weeks |
| Phase 5: Implementation - DICOM Node & Routing | 5.1. Install and configure the DICOM node software/hardware on the facility's servers. 5.2. Establish DICOM communication links with existing imaging modalities (e.g., X-ray, CT, MRI machines). 5.3. Define and implement the pre-agreed routing rules within the DICOM routing service. 5.4. Configure modality worklists (MWL) and storage commitment where applicable. | DICOM Integration Partners/Vendors, Healthcare Facility IT Team, Biomedical Engineers | Configured DICOM node, Established modality connections, Implemented routing rules | 3-6 Weeks |
| Phase 6: Testing & Validation | 6.1. Conduct comprehensive testing of DICOM connectivity from modalities to the DICOM node. 6.2. Verify the accuracy and reliability of data routing to designated destinations. 6.3. Perform load testing to ensure the system can handle expected data volumes. 6.4. Conduct user acceptance testing (UAT) with clinical and IT staff. 6.5. Address any identified bugs or issues. | DICOM Integration Partners/Vendors, Healthcare Facility IT Team, Clinical Staff | Test reports, UAT sign-off, Resolved issues log | 2-3 Weeks |
| Phase 7: Deployment & Go-Live | 7.1. Officially transition the integrated DICOM node and routing service into live operation. 7.2. Monitor system performance closely during the initial go-live period. | MoH/RBC - Health Informatics Department, Healthcare Facility IT Team, DICOM Integration Partners/Vendors | Live DICOM service | 1 Day (Go-Live) |
| Phase 8: Training & Handover | 8.1. Provide comprehensive training to healthcare facility IT staff on system administration, monitoring, and basic troubleshooting. 8.2. Train clinical staff on any workflow changes related to DICOM image acquisition and access. 8.3. Handover system documentation and support procedures. | DICOM Integration Partners/Vendors, MoH/RBC - Health Informatics Department, Healthcare Facility IT Team | Trained personnel, System documentation, Support guides | 1-2 Weeks |
| Phase 9: Operations & Maintenance | 9.1. Implement ongoing monitoring of the DICOM node and routing service performance, availability, and security. 9.2. Provide regular system maintenance, including software updates and security patches. 9.3. Offer technical support and troubleshooting for any operational issues. 9.4. Establish a feedback mechanism for continuous improvement. | MoH/RBC - Health Informatics Department, DICOM Integration Partners/Vendors, Healthcare Facility IT Team | Performance reports, Maintenance logs, Support tickets resolved | Ongoing |
| Phase 10: Expansion & Optimization | 10.1. Periodically review service utilization and identify opportunities for optimization. 10.2. Explore expansion of services to include new modalities, facilities, or advanced routing capabilities. 10.3. Implement enhancements based on user feedback and evolving technological advancements. | MoH/RBC - Health Informatics Department, Healthcare Facility Management, DICOM Integration Partners/Vendors | Optimization reports, Expansion proposals, Service enhancements | As needed |
DICOM Node Integration & Routing Service Process Workflow
- Initial Inquiry & Requirements Gathering
- Technical Assessment & Feasibility Study
- Proposal & Agreement
- Network & Infrastructure Preparation
- DICOM Node Configuration & Installation
- Routing Rule Definition & Implementation
- Testing & Validation
- Deployment & Go-Live
- Training & Knowledge Transfer
- Ongoing Monitoring & Support
- Service Expansion & Optimization
Dicom Node Integration & Routing Service Cost In Rwanda
Integrating DICOM nodes and establishing routing services in Rwanda involves a range of costs influenced by several factors. These services are crucial for healthcare facilities looking to streamline medical imaging data management, enable remote access, and improve diagnostic workflows. The pricing will vary significantly based on the complexity of the integration, the volume of data to be transferred, the required security protocols, and the level of ongoing support. When considering costs, it's important to factor in not only the initial setup but also the recurring maintenance and operational expenses.
| Service Component | Estimated Range (RWF) | Notes |
|---|---|---|
| Basic DICOM Integration (2-3 Nodes) | 5,000,000 - 15,000,000 | Covers initial setup and routing for a small number of modalities within a single facility. May involve off-the-shelf software with minimal customization. |
| Intermediate DICOM Integration & Routing (5-10 Nodes) | 15,000,000 - 40,000,000 | Integration of more modalities, potentially including a central PACS. May involve some customization and robust network setup. Could include basic inter-facility routing. |
| Advanced DICOM Integration & Routing (10+ Nodes, Inter-facility/Cloud) | 40,000,000 - 150,000,000+ | Complex integration of numerous modalities and PACS, robust inter-facility routing, or integration with cloud-based PACS/VNA. Significant customization, advanced security, and high bandwidth requirements. |
| Software Licensing (Annual) | 1,000,000 - 10,000,000+ | Depends on the vendor, features, and number of licenses. Cloud-based solutions may have per-study or subscription fees. |
| Implementation & Configuration Services | 3,000,000 - 25,000,000 | One-time cost, dependent on project complexity and vendor's hourly/project rates. |
| Ongoing Support & Maintenance (Annual) | 10-20% of initial software cost | Covers updates, technical support, and potential system monitoring. |
| Network Upgrades/Connectivity Costs | Variable (e.g., 500,000 - 5,000,000+ per year for dedicated lines) | Highly dependent on existing infrastructure and ISP charges in Rwanda. |
Key Pricing Factors for DICOM Node Integration & Routing Services in Rwanda
- Complexity of Integration: The number and type of existing DICOM nodes (e.g., modalities like X-ray, CT, MRI, PACS systems) to be integrated. Integrating legacy systems or those with non-standard configurations will generally be more expensive.
- Data Volume and Bandwidth Requirements: The expected volume of DICOM studies to be transferred daily/monthly directly impacts infrastructure and network costs. Higher volumes necessitate more robust network solutions.
- Network Infrastructure and Connectivity: The existing network setup within the healthcare facility and the availability and cost of reliable internet connectivity (especially for inter-facility or cloud-based routing) are significant factors.
- Software Licensing and Customization: Costs associated with the DICOM integration software, routing engine, and any necessary customizations to meet specific workflow needs.
- Hardware Requirements: This can include servers for hosting routing services, network devices, and potentially storage solutions, depending on the chosen architecture (on-premise vs. cloud).
- Security and Compliance: Implementing robust security measures (encryption, access control, audit trails) to protect sensitive patient data, adhering to any local or international data privacy regulations.
- Implementation and Configuration Services: The professional services required for initial setup, configuration, testing, and deployment of the DICOM integration and routing solution.
- Training: Training for IT staff and clinical users on how to operate and manage the new system.
- Ongoing Support and Maintenance: Annual maintenance contracts for software updates, bug fixes, and technical support. This can also include monitoring of the routing service.
- Third-Party Services: If a cloud-based PACS or routing solution is used, there will be recurring subscription or usage fees.
- Vendor Expertise and Reputation: Established and reputable vendors may command higher prices due to their proven track record and specialized knowledge.
Affordable Dicom Node Integration & Routing Service Options
Integrating DICOM (Digital Imaging and Communications in Medicine) nodes and establishing robust routing services is crucial for modern healthcare imaging workflows. This often involves significant upfront investment and ongoing maintenance. However, several affordable options and strategic approaches can significantly reduce costs while ensuring efficient and reliable DICOM data exchange. This document explores value bundles and cost-saving strategies for affordable DICOM node integration and routing services.
| Value Bundle/Strategy | Description | Cost-Saving Benefit | Ideal For |
|---|---|---|---|
| Open-Source DICOM Toolkits (e.g., dcmtk, pydicom) | Software libraries and frameworks for developing DICOM applications, viewers, and utilities. | Eliminates software licensing fees. High flexibility for custom development. | Organizations with strong in-house development capabilities and a desire for maximum control. |
| Cloud-Managed DICOM Routers/Gateways | SaaS solutions offering DICOM routing, anonymization, and forwarding capabilities hosted on cloud platforms. | Reduced infrastructure costs, scalable pay-as-you-go pricing, minimal IT overhead. | Small to medium-sized practices, research institutions, organizations seeking rapid deployment and scalability. |
| DICOM Integration Platforms (SaaS) | Comprehensive platforms providing tools for workflow orchestration, data transformation, and integration with third-party systems. | Bundled functionalities reduce the need for multiple individual tools. Predictable subscription costs. | Organizations requiring complex integrations with EMRs, AI platforms, and other healthcare IT systems. |
| Basic DICOM Connectivity Packages | Bundled services offering essential DICOM node registration, basic routing rules, and initial configuration. | Lower entry point for smaller deployments. Predictable bundled pricing. | Clinics or departments needing to connect a few modalities to a PACS or archive. |
| Vendor-Neutral Archive (VNA) with Integrated Routing | A central repository for all imaging data that often includes built-in routing and distribution capabilities. | Consolidates storage and management, often with bundled routing features, simplifying architecture and reducing vendor lock-in. | Organizations looking to modernize their imaging infrastructure and improve data accessibility. |
| Partnerships with PACS/RIS Vendors for Bundled Solutions | Negotiating DICOM integration and routing as part of a larger PACS or RIS purchase. | Potentially discounted pricing when bundled with core systems. Streamlined implementation. | Organizations already planning a PACS/RIS upgrade or acquisition. |
| Community Support & Shared Resources (Open-Source) | Leveraging online forums, mailing lists, and community-developed resources for troubleshooting and knowledge sharing. | Reduces reliance on expensive vendor support. Accelerates problem-solving. | Organizations utilizing open-source DICOM solutions. |
| Asynchronous Processing & Batch Routing | Configuring routing to occur in batches or during off-peak hours to optimize network performance and resource utilization. | Reduces network congestion and potential for system slowdowns, indirectly saving on hardware upgrades or performance tuning. | Organizations with high imaging volumes or limited network bandwidth. |
Key Considerations for Affordable DICOM Integration & Routing
- Understanding Your DICOM Needs: Accurately assessing the volume of studies, number of modalities, required integrations (PACS, RIS, AI platforms), and security protocols will prevent over-provisioning and unnecessary expenses.
- Leveraging Open-Source Solutions: While requiring more technical expertise, open-source DICOM toolkits and middleware can drastically cut software licensing costs.
- Cloud-Based Services vs. On-Premise: Cloud solutions often offer pay-as-you-go models and reduced infrastructure management, making them a cost-effective alternative for smaller organizations or those with variable needs. On-premise offers more control but can have higher upfront and maintenance costs.
- Managed Services & Outsourcing: Outsourcing DICOM routing and integration to specialized providers can reduce internal IT burden and leverage their economies of scale.
- Standardization & Interoperability: Adhering to DICOM standards and ensuring interoperability between devices and systems minimizes the need for custom development and complex workarounds.
- Phased Implementation: Rolling out DICOM integration in stages can distribute costs and allow for learning and adjustments along the way.
- Negotiation & Vendor Evaluation: Thoroughly comparing vendor offerings, negotiating pricing, and understanding the total cost of ownership (TCO) are vital for securing affordable solutions.
Verified Providers In Rwanda
In the landscape of Rwandan healthcare, identifying truly Verified Providers is paramount for ensuring quality, safety, and effective treatment. Franance Health stands out as a beacon of excellence, rigorously vetting its network to offer individuals access to the most competent and trustworthy medical professionals. This meticulous verification process, combined with a commitment to patient-centric care, positions Franance Health as the superior choice for your healthcare needs in Rwanda.
| Aspect | Franance Health Verification | Benefits for Patients |
|---|---|---|
| Licensing and Certification | Confirmed and up-to-date with Rwandan Ministry of Health and relevant professional bodies. | Ensures providers meet minimum legal and professional requirements. |
| Professional Experience | Verified through documented practice history and professional references. | Guarantees hands-on experience and practical expertise. |
| Specialty Qualifications | Endorsed by accredited institutions and recognized professional boards. | Ensures access to highly specialized and competent care. |
| Continuing Professional Development (CPD) | Providers are required to demonstrate ongoing learning and skill enhancement. | Keeps patients informed about the latest medical advancements and treatment protocols. |
| Ethical Conduct and Patient Reviews | Background checks and active patient feedback monitoring. | Promotes a safe, respectful, and trustworthy healthcare experience. |
| Infrastructure and Equipment (where applicable) | Assessment of facilities to ensure they meet quality standards for service delivery. | Contributes to accurate diagnosis and effective treatment. |
Why Franance Health is the Best Choice for Verified Providers in Rwanda:
- Rigorous Verification Process: Franance Health employs a multi-faceted approach to credentialing, going beyond basic licensing to assess practical skills, experience, and ethical standing.
- Commitment to Quality Assurance: Continuous monitoring and feedback mechanisms ensure that providers maintain high standards of care.
- Patient-Centric Approach: Franance Health prioritizes patient well-being, comfort, and satisfaction in every aspect of its service.
- Comprehensive Network: Access to a wide range of specialists and general practitioners across various medical disciplines.
- Transparency and Trust: Clear information about provider credentials and services builds confidence and facilitates informed decision-making.
- Innovation in Healthcare Delivery: Embracing modern technologies and methodologies to enhance patient outcomes and accessibility.
Scope Of Work For Dicom Node Integration & Routing Service
This document outlines the Scope of Work (SOW) for the integration and routing of DICOM (Digital Imaging and Communications in Medicine) nodes within an existing PACS (Picture Archiving and Communication System) or a new DICOM network. The primary objective is to establish reliable and efficient communication pathways for DICOM objects, ensuring seamless data flow between imaging modalities, PACS, and other DICOM-compliant devices. This SOW details the technical deliverables and standard specifications governing the integration.
| Deliverable | Description | Standard/Specification | Acceptance Criteria |
|---|---|---|---|
| DICOM Node Configuration Report | Detailed documentation of configured DICOM AE titles, network addresses (IP, port), and supported SOP Classes for each integrated node. | DICOM Part 3 (Information Object Definitions), Part 4 (Service Class Specifications), Part 5 (Data Structures and Encoding), Part 6 (Data Dictionary), Part 7 (Interoperability) | All configured nodes are accurately documented with correct AE titles, IP addresses, ports, and supported SOP Classes. All configurations adhere to established network security policies. |
| DICOM Routing Rules Definition | Specification of routing logic based on modality worklist, patient demographics, study characteristics, destination AE titles, or other defined criteria. | Custom logic based on project requirements, but must be clearly documented. | Routing rules are documented comprehensively, and their logic is demonstrable. Successful routing of test DICOM objects to their intended destinations is verified. |
| Network Connectivity Verification | Confirmation of successful DICOM C-STORE, C-FIND, C-MOVE operations between integrated nodes. | DICOM Part 8 (Network Communications), Part 7 (Interoperability) | Successful completion of test DICOM transactions (e.g., sending an image from modality to PACS, querying for studies) between all configured nodes. No network-level errors are reported. |
| Test Plan and Test Results | A comprehensive plan outlining test scenarios, test data, and expected results, followed by documented test execution results. | Project-specific, based on integration requirements. | Test plan covers all critical integration points and workflows. Test results demonstrate successful execution of all planned scenarios and meet defined acceptance criteria. |
| Integration Documentation | Final documentation including network diagrams, configuration details, routing rule logic, troubleshooting guides, and maintenance procedures. | DICOM Standards (as referenced above), internal documentation standards. | Documentation is complete, accurate, well-organized, and readily understandable by system administrators and support personnel. Includes updated network diagrams and configuration details. |
| User Training (Optional/As Specified) | Training for administrators and/or operators on the configuration and management of the DICOM routing service. | N/A | Participants demonstrate understanding of the routing service functionalities and basic troubleshooting steps. |
| Troubleshooting Support | Provision of support for resolving integration-related issues within a defined timeframe post-deployment. | Service Level Agreement (SLA) as defined in the project contract. | Resolution of reported critical integration issues within agreed SLA parameters. |
Key Objectives
- Establish reliable DICOM network connectivity between designated nodes.
- Configure appropriate DICOM Application Entities (AE) for each node.
- Implement robust DICOM routing rules to direct images and associated metadata to their intended destinations.
- Ensure adherence to relevant DICOM standards and best practices.
- Minimize downtime and disruption to existing clinical workflows during integration.
- Provide comprehensive documentation for the integrated system.
Service Level Agreement For Dicom Node Integration & Routing Service
This Service Level Agreement (SLA) outlines the guaranteed response times and uptime for the DICOM Node Integration & Routing Service (DNIRS). It defines the performance standards that the DNIRS provider commits to meet and the remedies available to the customer in the event of non-compliance.
| Service Component | Performance Metric | Target | SLA Guarantee |
|---|---|---|---|
| DICOM Message Ingestion & Initial Routing | Response Time (95th percentile) | < 5 seconds | < 10 seconds |
| DICOM Query/Retrieve (C-FIND/C-MOVE) Processing | Response Time (95th percentile) | < 15 seconds | < 30 seconds |
Key Definitions
- DICOM Node Integration & Routing Service (DNIRS): The service responsible for receiving, validating, and routing DICOM images and related data between various medical imaging modalities, PACS, and other DICOM-compliant systems.
- Uptime: The percentage of time the DNIRS is fully operational and accessible for its intended functions.
- Response Time: The time taken for the DNIRS to acknowledge and initiate processing of a received DICOM message or query.
- Downtime: The period during which the DNIRS is unavailable or not performing its core functions.
- Scheduled Maintenance: Pre-announced periods of planned service interruption for upgrades, patches, or other maintenance activities, with advance notification provided.
- Unscheduled Downtime: Any downtime that is not part of Scheduled Maintenance.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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