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Major Preventive Overhaul Service (Planned Overhaul) in Nigeria
Engineering Excellence & Technical Support
Major Preventive Overhaul Service (Planned Overhaul) High-standard technical execution following OEM protocols and local regulatory frameworks.
Proactive Asset Integrity Assurance
Our Major Preventive Overhaul service proactively identifies and rectifies potential component failures before they impact critical operations. Through comprehensive inspections, component replacements based on manufacturer recommendations and operational data, and meticulous recalibration, we ensure extended asset lifespan, minimize unplanned downtime, and safeguard your investment in Nigeria's demanding industrial environment.
Optimized Performance & Reduced Operational Costs
By systematically restoring equipment to original manufacturer specifications during our Planned Overhauls, we guarantee peak operational efficiency. This translates to significant energy savings, improved production output, and a reduction in costly emergency repairs and associated production losses. Our service is designed to deliver tangible cost benefits and enhance overall profitability for Nigerian industries.
Enhanced Safety Compliance & Risk Mitigation
Safety is paramount. Our Major Preventive Overhaul service rigorously adheres to international safety standards and best practices. By addressing wear and tear, replacing compromised parts, and ensuring all safety interlocks and systems are fully functional, we dramatically reduce the risk of accidents and hazardous failures. This commitment to safety compliance provides peace of mind and protects your workforce and operational continuity in Nigeria.
What Is Major Preventive Overhaul Service (Planned Overhaul) In Nigeria?
A Major Preventive Overhaul Service (Planned Overhaul) in Nigeria refers to a scheduled, in-depth, and comprehensive maintenance procedure performed on critical industrial equipment and machinery. Unlike routine preventive maintenance, which focuses on minor adjustments, lubrication, and component replacements at prescribed intervals, a planned overhaul involves a more extensive disassembly, inspection, cleaning, repair, and reassembly of key components. The objective is to restore the equipment to its optimal operational state, mitigate the risk of catastrophic failure, extend its service life, and ensure compliance with safety and operational standards. This service is typically undertaken when equipment approaches a predetermined operational threshold, exhibits signs of wear beyond routine repair capabilities, or as part of a long-term asset management strategy to minimize unplanned downtime and associated economic losses. The Nigerian industrial landscape, with its diverse sectors including oil and gas, manufacturing, power generation, and mining, heavily relies on such robust maintenance programs to maintain productivity and operational integrity.
| Who Needs Planned Overhaul Service | Typical Use Cases in Nigeria | ||||
|---|---|---|---|---|---|
| Oil & Gas Sector: Exploration, production, and refining equipment (e.g., pumps, compressors, turbines, drilling rigs, process vessels). | Manufacturing Industry: Production machinery, processing lines, heavy-duty fabrication equipment, and specialized industrial components. | Power Generation: Turbines (gas and steam), generators, boilers, and associated ancillary systems in thermal, hydro, and renewable energy plants. | Mining & Extractive Industries: Heavy earth-moving equipment, crushing and grinding machinery, conveyor systems, and processing plants. | Transportation & Logistics: Large-scale maritime engines, railway locomotives, and critical port machinery. | General Industrial Facilities: Large HVAC systems, industrial boilers, and high-capacity processing equipment. |
| Scheduled Maintenance Cycles: To address anticipated wear and tear at predetermined operational hours or calendar intervals, preventing unexpected breakdowns. | End-of-Life Extension: To revitalize aging equipment and extend its operational lifespan, thereby deferring capital expenditure on new installations. | Performance Degradation: When equipment exhibits a significant decline in efficiency, output, or reliability, indicating internal issues. | Pre-emptive Risk Mitigation: For critical assets where failure could result in severe safety hazards, environmental damage, or substantial economic losses. | Acquisition of Used Equipment: To assess and refurbish pre-owned machinery before integration into operational facilities. | Regulatory Compliance: To ensure equipment meets stringent safety and environmental regulations, especially in industries with high oversight. |
Key Aspects of Major Preventive Overhaul Service
- Scope: Encompasses a complete strip-down of designated major components, thorough inspection for wear and tear, material fatigue, or damage. This may include shafts, bearings, gears, seals, pumps, compressors, turbines, generators, and associated auxiliary systems.
- Diagnosis & Assessment: Utilizes advanced diagnostic techniques (e.g., vibration analysis, thermography, non-destructive testing) to identify latent defects and assess the condition of all inspected parts.
- Repair & Replacement: Involves the repair of worn or damaged components to OEM specifications or the replacement of parts that have reached their end-of-life or are deemed critical for future reliability. This can include machining, welding, refinishing, or sourcing and installing new parts.
- Reassembly & Calibration: Meticulous reassembly of the equipment following strict manufacturer procedures, followed by precise calibration of all operational parameters to ensure optimal performance and efficiency.
- Testing & Commissioning: Post-overhaul functional testing and performance validation under simulated or actual operational conditions to verify the integrity and output of the refurbished equipment.
- Documentation: Comprehensive record-keeping of all activities, inspections, repairs, parts replaced, and test results, forming a critical part of the equipment's maintenance history.
Who Needs Major Preventive Overhaul Service (Planned Overhaul) In Nigeria?
A Major Preventive Overhaul Service, often referred to as a Planned Overhaul or Capital Overhaul, is a comprehensive and critical maintenance procedure. It goes beyond routine servicing to involve the complete disassembly, inspection, repair, and replacement of key components within machinery, equipment, or infrastructure. The primary goal is to restore the asset to near-original operating condition, significantly extending its lifespan, improving reliability, and preventing catastrophic failures. This proactive approach is vital for industries that rely on high-performance, continuous operation and where downtime can be extremely costly.
| Target Customer Sector | Specific Industries/Organizations | Key Departments Involved/Benefiting |
|---|---|---|
| Oil and Gas | Upstream (Exploration & Production), Midstream (Pipelines & Processing), Downstream (Refineries & Petrochemicals) | Production, Maintenance, Engineering, Operations, Safety |
| Power Generation | Thermal Power Plants (Gas, Coal, Oil), Hydroelectric Power Plants, Renewable Energy Facilities (less common for major overhauls but still applicable to turbines) | Operations, Maintenance, Engineering, Plant Management |
| Manufacturing | Heavy Industrial Manufacturing (steel, cement, automotive), Food & Beverage Processing, Pharmaceutical Manufacturing | Production, Maintenance, Engineering, Quality Control, Operations |
| Transportation | Railways (locomotives, rolling stock), Aviation (aircraft engines), Maritime (ship engines, port machinery) | Fleet Management, Maintenance, Engineering, Operations, Safety |
| Mining and Quarrying | Large-scale mining operations, aggregate processing plants | Mine Operations, Maintenance, Engineering, Geology |
| Utilities and Infrastructure | Water Treatment Plants, Waste Management Facilities, Large-scale water pumping stations | Operations, Maintenance, Engineering, Public Works |
| Government and Public Sector | Military Assets (ships, aircraft, vehicles), Public infrastructure maintenance agencies | Logistics, Maintenance, Engineering, Operations |
Who Needs Major Preventive Overhaul Service (Planned Overhaul) in Nigeria?
- Industries with critical, high-utilization assets.
- Organizations facing aging infrastructure or equipment.
- Businesses aiming to enhance operational efficiency and reduce unscheduled downtime.
- Companies with strict safety and regulatory compliance requirements.
- Sectors where equipment failure can lead to significant financial losses, environmental damage, or safety hazards.
Major Preventive Overhaul Service (Planned Overhaul) Process In Nigeria
This document outlines the comprehensive workflow for a Major Preventive Overhaul (Planned Overhaul) Service in Nigeria, from the initial client inquiry to the final execution and handover. This structured approach ensures all critical steps are addressed, minimizing downtime and maximizing the lifespan of the equipment.
| Phase | Key Activities | Responsible Party | Key Considerations (Nigeria Context) | Deliverables |
|---|---|---|---|---|
| Client contacts service provider with a need for a major overhaul. Discussion of equipment type, age, operational history, and perceived issues. | Client & Service Provider | Clear communication of client's expectations, budget, and desired turnaround time. Understanding of local regulatory requirements. | Initial understanding of client's needs. |
| Detailed discussion and documentation of all planned overhaul activities, including inspections, repairs, replacements, and upgrades. | Service Provider (with Client input) | Inclusion of specific Nigerian standards (e.g., SON, NERC standards if applicable to the equipment). Consideration of available local expertise and resources. | Detailed Scope of Work document. |
| On-site visit by service provider engineers to physically inspect the equipment, assess its condition, and identify any unforeseen issues. | Service Provider Engineers | Access permits, safety protocols (tailored to Nigerian industrial environments), understanding of local site conditions (e.g., power stability, ambient conditions). | On-site inspection report, photographic evidence. |
| Preparation of a comprehensive proposal outlining the scope of work, methodology, timeline, resource allocation, and a detailed cost quotation. | Service Provider | Clear breakdown of costs, including local labor, imported parts, shipping, customs duties, and taxes. Transparency on potential contingency costs. | Formal Proposal & Quotation. |
| Client reviews the proposal and quotation. Negotiation if necessary, followed by formal approval and signing of a service contract. | Client & Service Provider | Clear payment terms, warranty provisions, dispute resolution mechanisms (considering Nigerian legal framework). | Signed Service Contract. |
| Detailed project planning, including task sequencing, resource scheduling (personnel, machinery, tools), and timeline management. | Service Provider Project Manager | Coordination with client's production schedule, factoring in potential local holidays, transportation challenges, and weather patterns. | Detailed Project Schedule & Gantt Chart. |
| Sourcing and purchasing of all necessary spare parts, consumables, and specialized materials, both locally and internationally. | Service Provider Procurement Team | Identifying reliable local suppliers, navigating import procedures and customs clearance, managing lead times for imported components. | Procurement orders, delivery confirmations. |
| Preparation of the work area, ensuring safety measures are in place, setting up necessary temporary facilities (e.g., lighting, ventilation, workshops). | Service Provider & Client | Ensuring compliance with Nigerian safety regulations, site-specific risk assessments, communication with local communities if required. | Ready and safe work environment. |
| Safe shutdown of the equipment as per client's operational procedures and relevant safety standards. Proper lockout/tagout (LOTO) procedures. | Client & Service Provider | Strict adherence to LOTO protocols, confirmation of energy isolation by client's personnel. | Confirmed equipment shutdown and isolation. |
| Systematic disassembly of the equipment. Thorough cleaning of all components to facilitate inspection. | Service Provider Technicians | Safe handling of waste materials, use of appropriate cleaning agents considering environmental regulations. | Cleaned and disassembled components. |
| Detailed visual inspection of all components. Application of NDT methods (e.g., ultrasonic testing, magnetic particle testing) to detect hidden defects. | Service Provider Engineers/Inspectors | Use of calibrated NDT equipment, ensuring inspectors are certified, understanding material properties common in the Nigerian industrial context. | Inspection reports, NDT results. |
| Repairing or replacing components based on inspection findings and manufacturer recommendations. Machining, welding, and other repair processes. | Service Provider Technicians/Specialists | Quality control of repair processes, sourcing of replacement parts from approved vendors, ensuring repairs meet original specifications. | Repaired and/or replaced components. |
| Careful reassembly of the equipment following manufacturer's specifications. Proper lubrication of all moving parts. | Service Provider Technicians | Use of correct torque values, application of specified lubricants, ensuring proper alignment. | Fully assembled equipment. |
| Functional testing of the equipment under no-load and then under load conditions. Verification of all operational parameters. | Service Provider Technicians & Client Operations | Gradual ramp-up of testing, ensuring safety during commissioning, real-time performance monitoring. | Successful test run reports. |
| Verification of equipment performance against original specifications. Comprehensive documentation of all work performed, including part replacements and test results. | Service Provider | Issuance of overhaul certificates, ensuring all documentation is compliant with Nigerian record-keeping requirements. | Performance verification reports, comprehensive overhaul documentation. |
| Formal handover of the overhauled equipment to the client. Providing training to client's maintenance staff on any new procedures or maintenance requirements. | Service Provider & Client | Ensuring client's personnel are fully equipped to operate and maintain the equipment, clear communication of warranty terms. | Signed handover certificate, training materials. |
| Provision of ongoing technical support, warranty services, and routine maintenance advice. | Service Provider | Establishing a clear channel for post-overhaul inquiries and support requests, understanding potential local challenges that may arise post-service. | Ongoing client satisfaction and equipment reliability. |
Major Preventive Overhaul Service Workflow in Nigeria
- Inquiry & Initial Consultation
- Scope of Work Definition
- Site Assessment & Inspection
- Proposal & Quotation Generation
- Client Approval & Contract Agreement
- Planning & Scheduling
- Procurement of Parts & Materials
- Pre-Overhaul Site Preparation
- Equipment Shutdown & Isolation
- Disassembly & Cleaning
- Inspection & Non-Destructive Testing (NDT)
- Component Repair & Replacement
- Reassembly & Lubrication
- Testing & Commissioning
- Performance Verification & Documentation
- Handover & Client Training
- Post-Overhaul Support
Major Preventive Overhaul Service (Planned Overhaul) Cost In Nigeria
A Major Preventive Overhaul Service, also known as a Planned Overhaul, is a comprehensive and proactive maintenance procedure designed to restore equipment to optimal working condition, prevent unexpected breakdowns, and extend its lifespan. In Nigeria, the cost of such a service can vary significantly based on several key factors. These factors influence the overall price due to the complexity of the work, the specialized skills required, and the cost of parts and materials. Understanding these elements is crucial for budgeting and selecting the right service provider. The range of costs can be quite broad, from hundreds of thousands to several million Nigerian Naira, depending on the scale and nature of the equipment being serviced.
| Equipment Category | Estimated Cost Range (NGN) | Notes |
|---|---|---|
| Small Industrial Generators (e.g., 50-200 kVA) | 500,000 - 2,000,000 | Includes engine overhaul, alternator checks, control panel servicing. |
| Medium Industrial Generators (e.g., 200-500 kVA) | 1,500,000 - 4,000,000 | More extensive engine work, potentially turbocharger, fuel system overhaul. |
| Large Industrial Generators (e.g., 500 kVA+) | 3,000,000 - 10,000,000+ | Complex engine components, cooling systems, exhaust systems, advanced control systems. |
| Heavy-Duty Construction Equipment (e.g., Excavators, Bulldozers) | 2,000,000 - 8,000,000+ | Hydraulic systems overhaul, engine rebuild, transmission service, track/undercarriage inspection and repair. |
| Manufacturing Production Line Equipment (Basic Machines) | 1,000,000 - 5,000,000 | Motor and gearbox servicing, conveyor belt replacement, sensor and control system checks. |
| Complex Manufacturing Plant Components (e.g., Large Presses, Reactors) | 5,000,000 - 20,000,000+ | Highly specialized, requiring extensive disassembly, component replacement, recalibration, and safety checks. |
| Industrial Pumps and Compressors (Large Scale) | 800,000 - 4,000,000 | Seal replacements, impeller/rotor servicing, bearing replacement, casing inspections. |
Key Pricing Factors for Major Preventive Overhaul Services in Nigeria
- Type and Size of Equipment: Larger and more complex machinery (e.g., industrial generators, heavy-duty construction equipment, large manufacturing plant components) naturally incur higher overhaul costs than smaller, simpler equipment. The number of components, the intricacy of the systems, and the physical size all contribute to labor and material requirements.
- Scope of Work: A 'major' overhaul implies extensive work. This includes complete disassembly, thorough cleaning, inspection, component replacement (wear and tear parts, sometimes major components), reassembly, calibration, and rigorous testing. The extent of wear and tear on existing components will determine the number of parts needing replacement, directly impacting the cost.
- Availability and Cost of Spare Parts: The cost of genuine, high-quality spare parts is a significant driver of overhaul expenses. For imported machinery, currency fluctuations and import duties can dramatically affect the price of these parts in Nigerian Naira. Local availability of parts also plays a role; if parts need to be imported, lead times and associated shipping costs will be factored in.
- Labor Costs and Expertise: Skilled technicians and engineers with specialized knowledge for specific equipment are essential for a proper overhaul. Their hourly rates or project-based fees contribute to the overall cost. Companies with a proven track record and highly qualified personnel may command higher prices but often offer superior results and reliability.
- Service Provider's Reputation and Overhead: Established service providers with a strong reputation for quality, reliability, and efficient service delivery often have higher operational costs (e.g., modern workshops, advanced diagnostic tools, insurance, administrative staff) which are reflected in their pricing. Conversely, smaller or less established providers might offer lower prices but may lack the same level of expertise or quality assurance.
- Location within Nigeria: Logistics and transportation costs for moving equipment to a service center or bringing technicians to a remote site can influence the final price. Operating costs for businesses can also differ between major cities and more rural areas.
- Urgency of the Service: If an overhaul is needed on an emergency basis to prevent a critical shutdown, service providers may charge a premium for expedited service and prioritizing the work.
- Warranty and Guarantees: The duration and scope of any warranty or guarantee offered on the overhaul work and replaced parts will also be a factor in the pricing. A more comprehensive warranty will likely come with a higher initial cost.
Affordable Major Preventive Overhaul Service (Planned Overhaul) Options
Planning for major preventive overhaul services is a smart, cost-effective strategy for ensuring the long-term reliability and performance of your critical assets. Instead of reacting to failures, a planned overhaul allows for scheduled maintenance, replacement of wear-and-tear components, and optimization of equipment efficiency. This proactive approach minimizes unexpected downtime, reduces the risk of catastrophic failures, and extends the operational lifespan of your machinery. We offer a range of service packages designed to provide exceptional value, focusing on both comprehensive coverage and flexible options to meet your specific needs and budget.
| Value Bundle Option | Description | Key Inclusions | Potential Cost Savings | Ideal For |
|---|---|---|---|---|
| Essential Overhaul | Our foundational package focuses on critical inspections and replacement of high-wear components. | Comprehensive visual inspection, fluid analysis, lubrication, replacement of common wear parts (seals, filters), basic calibration. | Up to 15% savings compared to ad-hoc repairs, avoidance of minor failures. | Equipment with moderate usage, aiming for baseline reliability. |
| Comprehensive Overhaul | A more in-depth service addressing a wider range of potential issues and preventative measures. | Includes all 'Essential' items plus: detailed component wear analysis, replacement of secondary wear parts, advanced diagnostics, software updates, minor component refurbishment. | Up to 25% savings, significant reduction in mid-level failures, improved efficiency. | Equipment with high usage, critical operational importance, or nearing end-of-warranty. |
| Premium Performance Overhaul | Our most extensive package, designed for maximum performance, efficiency, and extended asset life. | Includes all 'Comprehensive' items plus: full component refurbishment or replacement (as needed), performance tuning and optimization, upgraded component considerations, comprehensive preventative maintenance plan development. | Up to 35% savings, maximized uptime, extended asset life, peak operational efficiency. | Mission-critical equipment, high-value assets, facilities prioritizing long-term ROI and minimal disruption. |
Key Benefits of Planned Overhaul Services
- Reduced Risk of Costly Breakdowns: Proactive maintenance prevents unexpected failures, saving you from expensive emergency repairs and lost production.
- Extended Equipment Lifespan: Regular overhauls address wear and tear, prolonging the operational life of your assets and delaying replacement costs.
- Improved Operational Efficiency: Optimized machinery performs better, consumes less energy, and delivers higher output.
- Enhanced Safety: Well-maintained equipment reduces the risk of accidents and ensures a safer working environment.
- Predictable Maintenance Costs: Scheduled overhauls allow for better budgeting and financial planning.
- Minimized Downtime: Planned outages are significantly less disruptive than unplanned breakdowns, allowing for better operational scheduling.
Verified Providers In Nigeria
In Nigeria's dynamic healthcare landscape, identifying reliable and trustworthy healthcare providers is paramount. 'Verified Providers' signifies a commitment to stringent quality standards, ethical practices, and patient-centered care. Franance Health, a prominent entity in this space, has established a reputation for its unwavering dedication to these principles. Their rigorous credentialing process ensures that every provider affiliated with Franance Health meets a high bar, offering patients peace of mind and confidence in the care they receive. This dedication translates into superior health outcomes and a more positive patient experience.
| Franance Health Verification Component | What it Entails | Benefit to Patients |
|---|---|---|
| License and Certification Validation | Thorough verification of all professional licenses and certifications with relevant regulatory bodies. | Ensures providers are legally qualified and hold necessary credentials to practice. |
| Educational Background Verification | Confirmation of academic qualifications from accredited institutions. | Guarantees providers have received a solid foundation in medical knowledge. |
| Professional Reference Checks | Contacting past employers and colleagues to assess clinical skills and professional conduct. | Provides insight into a provider's practical experience and reputation. |
| Background Checks | Screening for any disciplinary actions or legal issues. | Safeguards against practitioners with a history of malpractice or misconduct. |
| Commitment to Continuing Medical Education (CME) | Ensuring providers actively participate in ongoing learning to stay current. | Confirms providers are using the latest evidence-based practices and treatments. |
Why Franance Health Represents the Best Choice:
- Rigorous Credentialing and Verification: Franance Health employs a multi-faceted verification process for all its affiliated healthcare professionals. This includes checking licenses, certifications, educational backgrounds, and professional references. This ensures that only qualified and experienced practitioners join their network.
- Commitment to Ethical Practices: Adherence to the highest ethical standards is a cornerstone of Franance Health. This encompasses patient privacy, informed consent, transparency in billing, and a non-discriminatory approach to care.
- Focus on Patient-Centric Care: Franance Health prioritizes the needs and well-being of its patients. Their verified providers are trained to offer empathetic, personalized care, actively listening to patient concerns and involving them in treatment decisions.
- Access to Specialized Expertise: The Franance Health network boasts a diverse range of medical specialists. This ensures that patients can find the right expert for their specific health needs, from general practitioners to highly specialized surgeons and physicians.
- Continuous Professional Development: Franance Health encourages and supports ongoing learning and development for its providers. This ensures that practitioners remain up-to-date with the latest medical advancements, technologies, and treatment protocols.
- Improved Health Outcomes: By partnering with meticulously verified providers, patients are more likely to receive accurate diagnoses, effective treatments, and comprehensive care, leading to better overall health outcomes and a faster recovery.
- Enhanced Patient Trust and Confidence: The 'Verified Provider' status from Franance Health instills a sense of trust and confidence in patients, knowing they are in capable hands and receiving care from professionals who have met a recognized standard of excellence.
Scope Of Work For Major Preventive Overhaul Service (Planned Overhaul)
This Scope of Work (SOW) outlines the requirements for a Major Preventive Overhaul Service (Planned Overhaul) for [Equipment Name/System] located at [Location]. The objective of this overhaul is to restore the equipment/system to its optimal operational condition, prevent unexpected failures, and extend its service life. This SOW details the technical deliverables and the standard specifications that will govern the execution of the work.
| Phase/Activity | Description of Work | Technical Deliverables | Standard Specifications/References |
|---|---|---|---|
| Detailed site survey, equipment assessment, development of detailed work plan, scheduling, and procurement of parts and materials. | Detailed Work Plan, Project Schedule, Bill of Materials (BOM), Risk Assessment Report. | Manufacturer's Service Manuals, OEM Specifications, Site Safety Procedures, Project Management Best Practices (e.g., PMI). |
| Safe and systematic dismantling of the equipment, thorough cleaning of all components, identification of wear and damage. | Dismantled Components (cleaned and inspected), Cleaning Records, Initial Inspection Report. | Manufacturer's Dismantling Procedures, Approved Cleaning Solvents and Methods, Visual Inspection Standards. |
| Detailed inspection of all critical components (e.g., bearings, seals, gears, electrical contacts, hydraulic/pneumatic elements). Non-destructive testing (NDT) as required. Performance testing of individual components where applicable. | Detailed Component Inspection Reports (including measurements and tolerances), NDT Reports, Component Test Results. | Manufacturer's Inspection Criteria, Industry Standards (e.g., ASTM, ISO) for NDT, Component Performance Specifications. |
| Repair of components within specified tolerances, or replacement of worn-out, damaged, or life-limited parts. Machining and fabrication as needed. | Repaired/Replaced Components, Repair Records, Material Certifications for Replacement Parts. | Manufacturer's Repair Guidelines, OEM Part Numbers, Material Specifications (e.g., ANSI, DIN), Welding Standards (e.g., AWS). |
| Systematic reassembly of the equipment according to manufacturer specifications. Application of specified lubricants. | Reassembled Equipment, Lubrication Schedule and Records. | Manufacturer's Reassembly Procedures, Lubricant Specifications (type, grade, quantity), Torque Specifications. |
| Calibration of all control systems, sensors, and safety devices. Adjustment of mechanical and electrical parameters to meet original specifications. | Calibration Certificates, Control System Setting Records, Adjustment Logs. | Manufacturer's Calibration Procedures, Instrument Calibration Standards (e.g., traceable to national standards), Control Loop Tuning Parameters. |
| Full operational testing of the overhauled equipment/system under various load conditions. Verification of performance against original specifications and design parameters. Final commissioning. | Performance Test Reports (including key performance indicators - KPIs), Commissioning Report, Acceptance Certificate. | Manufacturer's Performance Test Procedures, Design Specifications, Safety Operating Limits. |
| Compilation of all documentation, including detailed work reports, inspection records, test results, recommendations for future maintenance, and warranty information. | Final Overhaul Report, As-Built Drawings (if modified), Recommendations Report, Warranty Certificates. | Company's Standard Reporting Formats, Manufacturer's Warranty Terms. |
Key Objectives of the Major Preventive Overhaul:
- Comprehensive inspection and assessment of all critical components.
- Replacement of worn-out and life-limited parts according to manufacturer recommendations and best practices.
- Thorough cleaning and lubrication of all moving parts.
- Calibration and adjustment of all control and safety systems.
- Performance testing and validation to ensure compliance with original specifications.
- Documentation of all work performed, including findings, repairs, and recommendations.
Service Level Agreement For Major Preventive Overhaul Service (Planned Overhaul)
This Service Level Agreement (SLA) outlines the agreed-upon response times and uptime guarantees for the Major Preventive Overhaul Service (Planned Overhaul). This SLA is supplementary to the Master Service Agreement (MSA) and shall govern the provision of the Planned Overhaul service.
| Service Aspect | Service Level Objective (SLO) | Measurement Period | Remedy for Non-Compliance |
|---|---|---|---|
| Response Time for Planned Overhaul Initiation | 8 Business Hours from Service Request Initiation | Per Service Request | Customer may be eligible for a 5% discount on the next Planned Overhaul service if the response time exceeds 12 business hours. |
| Commencement of Planned Overhaul Work (On-Site) | Within 48 business hours of agreed-upon start date and time, contingent on site access and readiness. | Per Planned Overhaul Schedule | If commencement is delayed by more than 24 business hours due to Service Provider fault, a 10% discount on the Planned Overhaul service fee will be applied. |
| Uptime Guarantee (Excluding Scheduled Downtime) | 99.5% | Monthly | If monthly uptime falls below 99.5% (and the shortfall is not due to scheduled downtime, customer misuse, or force majeure), the Customer will receive a credit equivalent to 5% of the monthly service fee for the affected equipment. |
| Completion of Planned Overhaul within Scheduled Window | ± 10% of the agreed-upon duration for the Planned Overhaul, unless unforeseen complications are identified and communicated. | Per Planned Overhaul Schedule | If the Planned Overhaul significantly exceeds the scheduled window (beyond the 10% tolerance) due to Service Provider fault, additional labor hours required beyond the agreed schedule will be provided at a 20% discounted rate. |
Key Definitions
- Planned Overhaul: A scheduled, comprehensive maintenance service performed on equipment to ensure optimal performance, prevent unforeseen failures, and extend its operational lifespan. This typically involves detailed inspection, cleaning, lubrication, part replacement (if necessary), calibration, and testing.
- Response Time: The maximum allowable time from the initiation of a service request for a Planned Overhaul (typically via agreed-upon communication channels) to the commencement of our team's active engagement in diagnosing and commencing the overhaul process.
- Uptime Guarantee: The minimum percentage of time the equipment is expected to be operational and available for its intended use, excluding scheduled Planned Overhaul periods. This guarantee is contingent upon adherence to all recommended maintenance schedules and the use of genuine replacement parts.
- Scheduled Downtime: The pre-agreed upon period during which the equipment will be intentionally taken offline for the Planned Overhaul. This downtime is critical for the maintenance and is not factored into Uptime Guarantees.
- Service Request Initiation: The official notification from the Customer to the Service Provider that a Planned Overhaul needs to be scheduled or commenced, as per the agreed-upon communication protocol (e.g., email, portal submission, phone call).
- Commencement of Overhaul: The point at which the Service Provider's qualified technicians begin the physical work of the Planned Overhaul on-site or remotely, as applicable.
In-Depth Guidance
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