Verified Service Provider in Nigeria
Cell Culture Suites in Nigeria
Engineering Excellence & Technical Support
Cell Culture Suites solutions for Research & Discovery (R&D). High-standard technical execution following OEM protocols and local regulatory frameworks.
State-of-the-Art Bioreactors for Scalable Production
Our cell culture suites are equipped with advanced, GMP-compliant bioreactors ranging from benchtop to pilot scale. These systems offer precise control over critical process parameters like temperature, pH, dissolved oxygen, and agitation, ensuring optimal cell growth and product yield for biopharmaceutical development and manufacturing in Nigeria.
Integrated Biosafety Level 2 (BSL-2) Containment
We provide a secure and controlled environment with integrated Biosafety Level 2 (BSL-2) containment facilities. This includes Class II biological safety cabinets, HEPA-filtered air handling systems, and strict access control protocols, guaranteeing the highest level of safety for personnel and the integrity of sensitive cell cultures within Nigeria's research and biotech landscape.
Automated Media Preparation and Dispensing Systems
Streamline your cell culture workflow with our automated media preparation and dispensing systems. These precision instruments minimize manual handling, reduce the risk of contamination, and ensure batch-to-batch consistency in nutrient delivery. This enhances efficiency and reproducibility for cell therapy, vaccine production, and other critical applications in Nigeria.
What Is Cell Culture Suites In Nigeria?
Cell culture suites in Nigeria refer to specialized laboratory facilities designed and equipped for the aseptic cultivation of biological cells outside of their native living organism. These controlled environments are crucial for a wide range of scientific research, diagnostic applications, and biotechnological production. The primary objective of a cell culture suite is to maintain sterile conditions to prevent contamination by microorganisms (bacteria, fungi, mycoplasma) that can compromise cell viability and experimental integrity. This involves meticulous environmental controls, specialized equipment, and stringent operational protocols. The service involves providing a dedicated space with features such as laminar flow hoods or biological safety cabinets for sterile manipulations, incubators that precisely control temperature, humidity, and CO2 levels, and access to sterile consumables and reagents. Furthermore, trained personnel are integral to the operation of these suites, ensuring proper aseptic techniques and adherence to biosafety guidelines.
| Typical Use Case | Description | Relevance to Nigeria |
|---|---|---|
| Drug Discovery and Development | Utilizing cell lines to screen for potential drug candidates, assess drug efficacy, and evaluate toxicity profiles. | Crucial for advancing local pharmaceutical industries and addressing health challenges specific to Nigeria, such as infectious diseases like malaria and tuberculosis. |
| Vaccine Production and Testing | Culturing cells to propagate viruses or bacteria for vaccine manufacturing, and performing quality control tests on vaccine batches. | Essential for bolstering Nigeria's capacity in vaccine manufacturing, reducing reliance on imports, and responding to national health emergencies. |
| Biologics Manufacturing | Producing therapeutic proteins, antibodies, and other protein-based drugs using mammalian or microbial cell lines. | Supports the growing biopharmaceutical sector and the development of advanced therapies for various diseases. |
| Stem Cell Research and Therapy | Culturing and differentiating stem cells for regenerative medicine applications and research into various diseases. | Holds potential for treating degenerative diseases and injuries, contributing to advanced medical care within Nigeria. |
| Cancer Research | Using cancer cell lines to understand tumor biology, test anti-cancer drugs, and develop personalized cancer therapies. | Aims to improve cancer treatment outcomes and develop localized strategies for prevalent cancer types in Nigeria. |
| Infectious Disease Modeling | Culturing relevant cell types to study the pathogenesis of infectious agents and test antiviral or antibacterial agents. | Directly applicable to understanding and combating prevalent infectious diseases in Nigeria and developing effective countermeasures. |
| Genotoxicity and Toxicology Studies | Assessing the potential harmful effects of chemicals, environmental pollutants, or new drug compounds on cells. | Important for environmental monitoring, occupational safety, and ensuring the safety of consumer products and pharmaceuticals used in Nigeria. |
Who Needs Cell Culture Suites in Nigeria?
- Academic and Research Institutions: For fundamental biological research, drug discovery, disease modeling, and cellular biology studies.
- Biotechnology Companies: For the development and production of biologics, vaccines, therapeutic proteins, and genetically modified organisms.
- Pharmaceutical Companies: For drug screening, efficacy testing, toxicology studies, and quality control of pharmaceutical products.
- Diagnostic Laboratories: For cell-based diagnostic assays, isolation of pathogens, and sensitivity testing.
- Government Agencies: For public health research, disease surveillance, and development of public health interventions.
- Contract Research Organizations (CROs): Offering specialized cell culture services to other entities.
- Agricultural Research Centers: For plant cell culture, animal cell culture for veterinary research, and development of improved crop varieties or livestock breeds.
Who Needs Cell Culture Suites In Nigeria?
Cell culture is a cornerstone of modern biological research and biotechnology. In Nigeria, a nation increasingly investing in scientific advancement and healthcare innovation, the demand for advanced laboratory facilities like cell culture suites is growing. These specialized environments are critical for a wide range of applications, from fundamental biological discovery to the development of life-saving therapies and diagnostics. Identifying the key beneficiaries and the specific departments that will leverage these facilities is crucial for strategic planning and resource allocation.
| Target Customer/Department | Key Applications & Needs | Examples in Nigeria |
|---|---|---|
| Academic & Research Institutions (Universities, Research Institutes) | Fundamental biological research (e.g., disease mechanisms, cell signaling), drug discovery and screening, regenerative medicine research, training of future scientists. | University of Ibadan, Ahmadu Bello University, University of Nigeria Nsukka, National Institute for Medical Research (NIMR), Nigerian Institute of Medical Research (NIMR). |
| Pharmaceutical & Biotechnology Companies | Biologics manufacturing (e.g., vaccines, monoclonal antibodies), drug development and efficacy testing, quality control of biological products, biosimilar development. | Emerging local biotech startups, potential international companies with Nigerian operations, contract research organizations (CROs). |
| Hospitals & Diagnostic Laboratories | Development and performance testing of diagnostic kits (e.g., for infectious diseases, cancer biomarkers), cell-based therapies (e.g., stem cell therapies), drug sensitivity testing for personalized medicine. | Major teaching hospitals (e.g., Lagos University Teaching Hospital - LUTH, University College Hospital, Ibadan - UCH), private diagnostic centers, specialized fertility clinics. |
| Government Agencies & Regulatory Bodies | Quality control and assurance of biological products and vaccines, setting standards for cell-based research and therapies, public health research and surveillance. | National Agency for Food and Drug Administration and Control (NAFDAC), National Biosafety Management Agency (NBMA), relevant ministries of health and science & technology. |
| Agri-food & Veterinary Research Centers | Development of cell-based assays for animal health diagnostics, research into animal vaccines and disease control, food safety testing, tissue engineering for veterinary applications. | National Veterinary Research Institute (NVRI), agricultural research institutes focusing on livestock health. |
Who Needs Cell Culture Suites in Nigeria?
- Academic and Research Institutions
- Pharmaceutical and Biotechnology Companies
- Hospitals and Diagnostic Laboratories
- Government Agencies and Regulatory Bodies
- Agri-food and Veterinary Research Centers
Cell Culture Suites Process In Nigeria
This document outlines the typical workflow for establishing and operating cell culture suites in Nigeria, from initial inquiry to project execution. It details the steps involved, considerations, and key actors in the process.
| Stage | Key Activities | Responsible Parties | Potential Challenges |
|---|---|---|---|
| Initial discussions, defining project scope, budget, and timeline. | Client (Researcher/Institution), Project Consultant, Potential Vendors/Suppliers. | Unclear project requirements, budget constraints, unrealistic expectations. |
| Assessing site suitability (power, water, waste), infrastructure evaluation, risk assessment. | Project Consultants, Engineers, Site Owners. | Inadequate infrastructure, high renovation costs, unsuitable location, zoning issues. |
| Architectural drawings, MEP (Mechanical, Electrical, Plumbing) design, biosafety level planning, equipment layout. | Architects, Biomedical Engineers, Biosafety Officers, Equipment Specialists. | Complex design requirements, integration of specialized systems, cost overruns due to design changes. |
| Vendor selection, quotation, purchase orders, import/export logistics, customs clearance, delivery. | Procurement Department, Project Manager, Vendors, Logistics Companies. | Long lead times, import duties and taxes, supply chain disruptions, currency fluctuations, counterfeit equipment. |
| Building construction, interior fitting, HVAC installation, electrical and plumbing, equipment placement. | Construction Contractors, Specialized Installers, Project Manager. | Skilled labor shortage, construction delays, quality of materials, adherence to design specifications. |
| IQ, OQ, PQ protocols development and execution, documentation, certification. | Validation Engineers, Quality Assurance Team, Equipment Manufacturers. | Complex validation procedures, availability of qualified personnel, time-consuming process. |
| Aseptic techniques, equipment operation, biosafety procedures, troubleshooting, documentation. | Trainers (Internal/External), Lab Managers, Researchers. | Lack of trained personnel, language barriers, inadequate training materials, resistance to new protocols. |
| Developing SOPs, routine operation, media preparation, cell maintenance, QC testing. | Lab Technicians, Researchers, Lab Managers, QA/QC Officers. | Contamination issues, inconsistent results, staff turnover, maintaining sterility. |
| Preventive maintenance schedules, corrective maintenance, calibration, spare parts management. | Maintenance Technicians, Service Engineers, Equipment Manufacturers. | Lack of local service support, long waiting times for repairs, high cost of spare parts. |
| Adhering to biosafety guidelines (e.g., NCDC, WHO), environmental regulations, preparing for inspections. | Biosafety Officers, Compliance Officers, Management. | Evolving regulations, lack of clear regulatory frameworks, penalties for non-compliance. |
Cell Culture Suites Process in Nigeria: Workflow Stages
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- {"title":"2. Feasibility Study and Site Selection","description":"Assessing the viability of the project based on available resources, infrastructure (power, water, waste disposal), and regulatory compliance. Identifying and evaluating potential locations for the cell culture suites."}
- {"title":"3. Design and Planning","description":"Developing detailed architectural and engineering plans for the cell culture suites. This includes layout, biosafety level considerations (BSL-1, BSL-2, etc.), HVAC systems, sterile environments, equipment specifications, and utility connections."}
- {"title":"4. Procurement and Supply Chain","description":"Sourcing and purchasing all necessary equipment, consumables, and materials. This involves identifying reliable local and international suppliers, managing import/export logistics, and ensuring quality control."}
- {"title":"5. Construction and Installation","description":"Physical construction of the cell culture suites according to the approved design. This includes civil works, installation of specialized equipment (laminar flow hoods, incubators, centrifuges, microscopes), and utility hookups."}
- {"title":"6. Validation and Qualification","description":"Ensuring that all installed equipment and systems function correctly and meet predefined specifications. This includes Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ)."}
- {"title":"7. Training and Capacity Building","description":"Providing comprehensive training to the personnel who will operate and maintain the cell culture suites. This covers aseptic techniques, equipment operation, biosafety protocols, and troubleshooting."}
- {"title":"8. Operationalization and Quality Assurance","description":"Initiating routine cell culture operations. Implementing robust quality assurance and quality control (QA/QC) procedures to ensure the integrity and reliability of experimental results."}
- {"title":"9. Maintenance and Support","description":"Establishing ongoing maintenance schedules for all equipment and facilities. Providing technical support and troubleshooting services to ensure uninterrupted operation."}
- {"title":"10. Regulatory Compliance and Audits","description":"Ensuring adherence to all relevant national and international biosafety, health, and environmental regulations. Preparing for and undergoing regular audits by regulatory bodies."}
Cell Culture Suites Cost In Nigeria
Establishing and maintaining cell culture facilities in Nigeria involves a range of costs influenced by several factors. These costs can be broadly categorized into initial setup expenses and ongoing operational expenses. The pricing is highly variable, depending on the scale of the operation, the quality and brand of equipment, the specific cell lines being cultured, and the location within Nigeria. Furthermore, import duties, shipping costs, and currency exchange rates significantly impact the final price of imported equipment and consumables.
| Item Category | Estimated Price Range (NGN) | Notes |
|---|---|---|
| Biosafety Cabinet (Class II) | ₦3,000,000 - ₦15,000,000+ | Brand, features, and certification heavily influence price. Local availability is limited. |
| CO2 Incubator | ₦1,500,000 - ₦8,000,000+ | Capacity, temperature uniformity, humidity control, and advanced features (e.g., HEPA filtration) are key. |
| Centrifuge (Benchtop/Micro) | ₦500,000 - ₦3,000,000+ | Speed, capacity, and rotor types vary. Refrigerated models are more expensive. |
| Inverted Microscope | ₦1,000,000 - ₦7,000,000+ | Magnification, optics quality, imaging capabilities (digital cameras) are differentiating factors. |
| Water Bath | ₦300,000 - ₦1,500,000 | Capacity and temperature precision are standard considerations. |
| Refrigerator (-20°C) | ₦400,000 - ₦2,000,000 | Medical/laboratory grade often required, which is pricier than domestic units. |
| Freezer (-80°C) | ₦3,000,000 - ₦15,000,000+ | Significant investment. Ultra-low temperature freezers are crucial for long-term sample storage. |
| Pipettes (Micropipette Sets) | ₦150,000 - ₦1,000,000+ | Electronic vs. manual, accuracy, and number of pipettes in a set affect cost. |
| Cell Culture Media (per liter) | ₦10,000 - ₦50,000+ | Depends on type (DMEM, RPMI, etc.) and brand. Custom formulations are more expensive. |
| Fetal Bovine Serum (FBS) (per 500ml) | ₦40,000 - ₦150,000+ | Certified, heat-inactivated, and origin country significantly impact price. Import cost is a major factor. |
| Plasticware (e.g., 25cm2 Flasks, 96-well plates) | ₦5,000 - ₦30,000 per pack | Sterility and brand are key. Bulk purchasing can reduce per-unit cost. |
| Small Laboratory Setup (Basic) | ₦10,000,000 - ₦30,000,000 | For a small research lab or a few workstations with essential equipment. |
| Medium to Large Scale Facility | ₦50,000,000 - ₦200,000,000+ | Requires multiple biosafety cabinets, incubators, freezers, and extensive infrastructure. |
Key Pricing Factors for Cell Culture Suites in Nigeria
- Equipment Purchase: This is a major initial investment and includes biosafety cabinets (Class II and III), incubators (CO2 and general), centrifuges, microscopes (inverted and stereoscopic), laminar flow hoods, water baths, refrigerators, freezers (-20°C and -80°C), pipettes, cell counters, and other essential laboratory apparatus.
- Consumables: Recurring costs for cell culture media, sera (e.g., Fetal Bovine Serum - FBS), antibiotics, growth factors, plasticware (flasks, plates, tubes), sterile filters, gloves, and reagents.
- Infrastructure & Facility Setup: Costs associated with modifying or building laboratory space, including HVAC systems for controlled environments, plumbing, electrical work, flooring, and safety features.
- Personnel & Training: Salaries for skilled technicians, researchers, and support staff. Also, costs for specialized training in aseptic techniques and cell culture protocols.
- Utilities: Electricity, water, and gas consumption, which can be substantial given the need for constant temperature control and sterile environments.
- Maintenance & Calibration: Regular servicing of equipment, calibration of instruments, and quality control checks.
- Import Duties & Taxes: Significant charges on imported laboratory equipment and consumables that are not locally manufactured.
- Shipping & Logistics: Transportation costs for bulky equipment and perishable consumables, especially to locations outside major commercial hubs.
- Research & Development Focus: The complexity and specific requirements of the cell lines or experiments being conducted (e.g., stem cell culture, viral culture, cancer research) can necessitate more specialized and expensive equipment and reagents.
Affordable Cell Culture Suites Options
Securing adequate and affordable cell culture facilities is a critical challenge for research institutions, startups, and even established labs looking to expand. Cell culture suites, also known as biosafety cabinets or cleanrooms, are essential for maintaining sterile environments, preventing contamination, and ensuring the integrity of experiments. This section explores various options for affordable cell culture suites, focusing on value bundles and cost-saving strategies.
| Strategy | Description | Cost-Saving Potential | Considerations |
|---|---|---|---|
| Value Bundles | Bundling essential equipment (e.g., biosafety cabinet, incubator, centrifuge) from a single supplier can often result in discounted pricing compared to purchasing individually. | High: Discounts can range from 5-20% on bundled items. | Ensure the bundle meets all your specific needs. Compare prices from multiple vendors offering bundles. |
| Refurbished Equipment | Buying professionally refurbished biosafety cabinets and other cell culture equipment from reputable dealers. These are often tested and certified to meet performance standards. | Very High: Savings can be 40-70% compared to new equipment. | Verify warranty and certification. Choose a reputable seller with good reviews and technical support. |
| Modular Cleanrooms | Pre-fabricated modular cleanroom units can be installed more quickly and at a lower cost than traditional construction. They offer flexibility for expansion or relocation. | Medium to High: Can be 20-50% cheaper than custom-built cleanrooms. | Assess space requirements and potential for future expansion. Ensure compliance with relevant cleanroom standards. |
| Shared Core Facilities | Utilizing shared cell culture facilities within a university or research institution, or through external service providers. This spreads the cost of expensive equipment and maintenance. | Very High: Can eliminate large capital expenditures and ongoing maintenance costs. | Check availability and access policies. Understand the user fees and booking system. |
| Negotiation & Bulk Discounts | Negotiating with suppliers for larger orders or committing to long-term supply agreements can lead to significant price reductions. | Medium: Savings depend on the volume and negotiation prowess. | Requires clear understanding of your long-term needs and potential for multiple purchases. |
Affordable Cell Culture Suite Options & Strategies
- Refurbished Equipment: Purchasing certified, pre-owned biosafety cabinets and related equipment can significantly reduce upfront costs without compromising on functionality.
- Modular Cleanroom Solutions: Instead of building a permanent cleanroom, consider modular systems that can be assembled and disassembled, offering flexibility and lower initial investment.
- Shared Facility Models: Collaborating with other labs or institutions to share existing cell culture suite resources can be a highly cost-effective approach, especially for smaller research groups.
- 'Good Enough' Configurations: For less sensitive applications, a simpler, non-HEPA filtered laminar flow hood might suffice, offering a lower cost alternative to full biosafety cabinets.
- DIY Integration: For highly experienced teams, integrating components from different manufacturers into a functional cell culture space can sometimes be more economical than purchasing a turnkey solution.
- Leasing and Rental Agreements: Explore options for leasing equipment or renting bench space in established core facilities, which can be more manageable for short-term projects or startups.
- Focus on Essential Features: Prioritize the essential features needed for your specific cell culture work and avoid paying for advanced functionalities that won't be utilized.
Verified Providers In Nigeria
In Nigeria's evolving healthcare landscape, identifying trustworthy and skilled medical professionals is paramount. Verified providers offer peace of mind, ensuring quality care and adherence to professional standards. Franance Health stands out as a premier platform for accessing such verified healthcare practitioners. Our rigorous credentialing process ensures that every provider listed on Franance Health meets the highest benchmarks for expertise, ethics, and patient safety.
| Category | Franance Health Verification Standard | Patient Benefit |
|---|---|---|
| Medical Licensing | Active and valid license from the Medical and Dental Council of Nigeria (MDCN) and relevant professional bodies. | Ensures providers are legally qualified and authorized to practice. |
| Specialist Qualifications | Verification of postgraduate degrees, fellowships, and certifications in their respective specialties. | Guarantees access to expert care for specific medical needs. |
| Professional Experience | Confirmation of years of practice, hospital affiliations, and surgical/procedural experience. | Assures patients are treated by experienced and skilled practitioners. |
| Ethical Conduct | Reference checks and review of any past disciplinary actions or complaints. | Provides confidence in the provider's integrity and patient-centered approach. |
| Continuing Medical Education (CME) | Confirmation of participation in accredited CME programs to stay updated with medical advancements. | Ensures patients receive care informed by the latest medical knowledge and techniques. |
Why Franance Health Credentials Matter:
- Rigorous Verification Process: We meticulously check medical licenses, certifications, and professional accreditations.
- Experience and Specialization Confirmation: We validate the experience and specific specializations of our providers.
- Background Checks: Comprehensive background checks ensure a commitment to ethical practice.
- Patient Feedback Integration: We incorporate patient reviews and feedback into our verification process.
- Continuous Professional Development Monitoring: We encourage and track ongoing training and development.
Scope Of Work For Cell Culture Suites
This Scope of Work (SOW) outlines the technical deliverables and standard specifications for the design, construction, and validation of state-of-the-art cell culture suites. These suites are intended to support a variety of cell-based research, development, and manufacturing activities, prioritizing sterility, biosafety, and optimal environmental control.
| Category | Deliverable/Specification | Description | Key Considerations |
|---|---|---|---|
| Design & Layout | Facility Layout & Workflow | Detailed architectural drawings specifying room adjacencies, traffic flow, and functional zones (e.g., clean rooms, gowning areas, lab benches, incubation areas, waste disposal). | Minimization of cross-contamination, efficient material and personnel flow, adherence to biosafety levels (BSL-1, BSL-2, etc.). |
| Design & Layout | Room Classification & Airflow | Specification of ISO cleanroom classifications (e.g., ISO 5, ISO 7) for critical areas, including unidirectional airflow strategies (laminar flow) where required. | HEPA filtration efficiency, pressure differentials between rooms, air change rates (ACR). |
| Environmental Control | Temperature & Humidity Control | Precise and stable temperature (e.g., 20-25°C) and humidity (e.g., 40-60% RH) control systems with monitoring and alarm capabilities. | Redundancy in HVAC systems, calibration frequency, data logging. |
| Environmental Control | HVAC System Design | High-efficiency HVAC system designed to maintain required air quality, pressure differentials, and temperature/humidity setpoints. Includes HEPA filtration for supply and exhaust air. | Energy efficiency, noise levels, maintenance access, validation protocols. |
| Materials & Finishes | Wall, Floor, and Ceiling Finishes | Seamless, non-porous, and easily cleanable surfaces (e.g., epoxy flooring, epoxy-coated walls, vinyl-faced ceiling tiles). Resistance to disinfectants and chemicals. | Durability, chemical resistance, ease of sterilization, antistatic properties. |
| Materials & Finishes | Doors & Windows | Interlocking doors for cleanrooms, hermetically sealed or magnetically sealed doors where appropriate. Vision panels with shatter-resistant glass. | Airtight seals, easy operation, material compatibility. |
| Equipment Integration | Biosafety Cabinets (BSCs) | Installation and validation of appropriate class of BSCs (Class II Type A2, B2, etc.) with HEPA filtration for both supply and exhaust. | ERTL (Exhaust Recirculation) performance, airflow velocity, alarm systems, maintenance schedule. |
| Equipment Integration | Incubators | CO2 incubators with precise temperature, CO2, and humidity control. Consideration for O2 control if required. | Uniformity of conditions, sterilization capabilities, data logging. |
| Equipment Integration | Centrifuges & Other Equipment | Dedicated space and utility connections for various cell culture equipment, ensuring proper ventilation and isolation where necessary. | Power requirements, ventilation needs, vibration isolation. |
| Utilities | Water Purification System | Point-of-use purified water systems (e.g., WFI, USP Purified Water) for media preparation and rinsing. | System validation, periodic testing, microbial monitoring. |
| Utilities | Gas Supply | Reliable supply of medical grade gases (e.g., CO2, O2) with appropriate pressure regulators and alarms. | Purity standards, redundancy, leak detection. |
| Utilities | Electrical & Data | Adequate power outlets with UPS backup for critical equipment, dedicated data ports for monitoring and control systems. | Load balancing, surge protection, grounding. |
| Biosafety & Containment | Waste Management System | Designated and contained areas for the collection and inactivation of biohazardous waste. | Autoclave availability, waste segregation protocols, decontamination procedures. |
| Biosafety & Containment | Decontamination & Sterilization | Provisions for effective decontamination and sterilization of rooms and equipment (e.g., UV germicidal irradiation, vaporized hydrogen peroxide). | Validation of decontamination cycles, safety protocols for personnel. |
| Validation & Documentation | Commissioning & Qualification (CQV) | Comprehensive commissioning, IQ (Installation Qualification), OQ (Operational Qualification), and PQ (Performance Qualification) documentation for all systems and equipment. | Traceability, validation master plan, standard operating procedures (SOPs). |
| Validation & Documentation | As-Built Drawings & Manuals | Complete set of as-built drawings, operation and maintenance manuals, and spare parts lists for all installed systems and equipment. | Regular updates, accessibility for maintenance staff. |
| Validation & Documentation | Environmental Monitoring Program (EMP) | Establishment of a robust EMP covering viable and non-viable particle monitoring, surface monitoring, and air quality testing. | Sampling plan, acceptance criteria, action levels, root cause analysis. |
Key Objectives
- To establish highly controlled and reproducible environments for cell culture.
- To ensure the highest levels of biosafety and containment for personnel and the environment.
- To provide flexible and adaptable spaces to accommodate evolving research needs.
- To facilitate efficient workflows and minimize the risk of contamination.
- To meet all relevant regulatory and industry standards.
Service Level Agreement For Cell Culture Suites
This Service Level Agreement (SLA) outlines the guaranteed response times and uptime for the Cell Culture Suites, ensuring the continuity and reliability of critical research operations. This SLA applies to all users and researchers with authorized access to the designated cell culture facilities.
| Service Component | Uptime Guarantee | Response Time (Critical Incident) | Response Time (Major Incident) |
|---|---|---|---|
| Cell Culture Incubators (CO2, Temperature, Humidity) | 99.5% Uptime (excluding scheduled maintenance) | 1 hour | 4 hours |
| Biosafety Cabinets (Class II) | 99.0% Uptime (excluding filter replacements and scheduled maintenance) | 1 hour | 4 hours |
| Centrifuges (Refrigerated & Standard) | 98.0% Uptime (excluding routine maintenance) | 2 hours | 8 hours |
| Microscopes (Inverted, Fluorescence) | 98.5% Uptime (excluding bulb replacement and scheduled maintenance) | 2 hours | 8 hours |
| General Lab Equipment (Water Baths, Shakers, Vortexers) | 97.0% Uptime (excluding routine maintenance) | 4 hours | 12 hours |
| HVAC and Environmental Controls | 99.0% Uptime (maintaining specified temperature/humidity ranges) | 1 hour | 4 hours |
| General Facility Lighting & Power | 99.9% Uptime | 1 hour | 4 hours |
Key Definitions
- Uptime: The percentage of time the Cell Culture Suite is available and fully operational, excluding scheduled maintenance periods.
- Downtime: Any period during which the Cell Culture Suite is unavailable or not fully operational.
- Critical Incident: A failure of essential equipment or systems that directly prevents the execution of cell culture experiments (e.g., incubator failure, biosafety cabinet malfunction, contamination event).
- Major Incident: A failure of non-essential equipment or systems that may impact workflow but does not directly prevent core cell culture activities (e.g., lighting issue in a common area, minor HVAC fluctuation).
- Response Time: The maximum time allowed for the designated support personnel to acknowledge and begin actively addressing a reported incident after it has been officially logged.
- Resolution Time: The maximum time allowed to fully resolve an incident and restore the Cell Culture Suite to full operational status. This may vary depending on the nature and complexity of the incident.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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