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Verified Service Provider in Nigeria
HEPA Filtration Installation & Validation Support Service in Nigeria
Engineering Excellence & Technical Support
HEPA Filtration Installation & Validation Support Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Certified HEPA Installation & Performance Assurance
We provide expert installation of HEPA filtration systems across Nigeria, ensuring airtight seals and optimal airflow. Our validation process includes DOP/PAO testing and airflow measurements to guarantee filtration efficiency and compliance with international standards (e.g., ISO 16890, EN 1822), safeguarding air quality in critical environments.
Customized System Integration & Validation Strategy
Leveraging our deep understanding of Nigerian environmental conditions and industry-specific requirements (healthcare, manufacturing, research), we design and implement HEPA filtration solutions that integrate seamlessly with existing HVAC infrastructure. Our validation protocols are tailored to demonstrate sustained performance and regulatory adherence.
Comprehensive Validation Reporting & Documentation
We deliver detailed validation reports with clear, actionable data, including filter integrity tests, pressure drop measurements, and air change rates. This robust documentation supports regulatory audits, ensures operational reliability, and provides peace of mind for clients seeking proven HEPA filtration efficacy in Nigeria.
What Is Hepa Filtration Installation & Validation Support Service In Nigeria?
HEPA (High-Efficiency Particulate Air) filtration installation and validation support service in Nigeria refers to the specialized provision of expertise and technical assistance for the proper implementation and verification of HEPA filtration systems within various environments. This service ensures that these critical air purification systems are installed according to stringent manufacturer specifications and industry standards, and subsequently validated to confirm their efficacy in capturing airborne particles, including but not limited to, dust, pollen, mold spores, bacteria, and viruses. The objective is to guarantee optimal air quality and mitigate the risks associated with airborne contaminants.
| Who Needs HEPA Filtration Installation & Validation Support Service? | Typical Use Cases in Nigeria | ||||||
|---|---|---|---|---|---|---|---|
| Healthcare Facilities: Hospitals, clinics, operating theatres, isolation wards, pharmaceutical manufacturing areas, and laboratories requiring sterile or highly controlled environments to prevent the spread of infectious agents and maintain product integrity. | Pharmaceutical and Biotechnology Industries: Production areas, cleanrooms, R&D laboratories, and packaging facilities where stringent air quality is paramount for product efficacy, safety, and regulatory compliance. | Semiconductor and Electronics Manufacturing: Cleanroom environments essential for the production of sensitive electronic components, preventing contamination that could lead to device failure. | Research Institutions and Laboratories: Biosafety Level (BSL) laboratories, BSL-3 and BSL-4 facilities, and other research environments where containment of hazardous biological or chemical agents is critical. | Food and Beverage Processing: Manufacturing environments where product quality and safety are dependent on preventing airborne microbial contamination and particulate matter. | Critical Infrastructure: Power generation facilities, data centers, and other sensitive industrial operations that require protection of equipment from particulate contamination. | Commercial Buildings with High Occupancy: Office buildings, shopping malls, and public transportation hubs seeking to improve indoor air quality, reduce airborne allergens, and mitigate the transmission of respiratory illnesses, especially in densely populated urban areas like Lagos and Abuja. | Government and Defense Facilities: Secure facilities requiring controlled environments for sensitive operations or equipment. |
| Sterilization and Aseptic Processing Areas: Ensuring ultra-clean air in environments where sterile products are manufactured or handled. | Containment of Biological Hazards: Installation of biosafety cabinets and containment isolators in research and healthcare settings. | Cleanroom Construction and Retrofitting: Establishing or upgrading cleanroom facilities for manufacturing or research purposes. | HVAC System Upgrades: Integrating HEPA filtration into existing HVAC systems for enhanced air purification in commercial and institutional buildings. | Emergency Response and Public Health Initiatives: Implementing HEPA filtration in temporary facilities or critical areas during outbreaks of airborne diseases. | Quality Control and Assurance: Validating that air quality meets specific industry standards for product manufacturing. | Compliance with National and International Regulations: Ensuring adherence to standards set by bodies such as the World Health Organization (WHO), local health authorities, and industry-specific regulatory agencies. |
Key Components of HEPA Filtration Installation & Validation Support Service:
- Site Assessment and System Design: Evaluation of the facility's layout, airflow dynamics, and specific contamination control requirements to determine the optimal placement, type, and number of HEPA filters. This includes calculating airflow rates, pressure differentials, and integration with existing HVAC systems.
- Procurement and Logistics: Facilitating the acquisition of certified HEPA filters, housings, and associated components, ensuring compliance with performance standards and timely delivery to the installation site in Nigeria.
- Professional Installation: Skilled technicians perform the physical installation of HEPA filter housings, seals, and associated ductwork. This encompasses ensuring airtight seals to prevent bypass airflow and integrating the filtration units seamlessly into the building's ventilation infrastructure.
- System Commissioning: Pre-validation checks including verification of fan operation, airflow measurements, and initial system integrity tests to ensure all components are functioning as intended prior to full validation.
- Validation Testing: A critical phase involving rigorous testing to confirm the HEPA filtration system's performance. This typically includes: - DOP (Dioctyl Phthalate) or PAO (Polyalphaolefin) Testing: Introducing a challenge aerosol to measure filter penetration and ensure it meets the specified efficiency (e.g., 99.97% for 0.3-micron particles). - Airflow and Velocity Measurements: Verifying that the system achieves the required airflow rates and face velocities for effective particle capture. - Pressure Drop Monitoring: Recording the pressure drop across the filters to establish a baseline for future maintenance and to detect potential blockages or leaks. - Leak Testing: Ensuring that all seals and housing connections are airtight to prevent unfiltered air from bypassing the HEPA media. - Particle Count Surveys: In some advanced scenarios, using particle counters to measure ambient particle concentrations before and after filtration to demonstrate overall air quality improvement.
- Documentation and Reporting: Comprehensive documentation of the installation process, test results, calibration records, and validation reports. This provides auditable evidence of system performance and compliance.
- Training and Handover: Providing training to facility maintenance staff on the proper operation, monitoring, and routine maintenance of the HEPA filtration system, including filter replacement procedures.
- Post-Installation Support: Ongoing technical assistance, troubleshooting, and re-validation services as required by regulatory standards or facility operational needs.
Who Needs Hepa Filtration Installation & Validation Support Service In Nigeria?
In Nigeria, businesses and institutions operating in environments where air quality is paramount, or where stringent contamination control is a necessity, require HEPA filtration installation and validation support services. These services ensure that High-Efficiency Particulate Air (HEPA) filters are correctly installed and that their performance is rigorously validated to meet industry standards and regulatory requirements. This is crucial for safeguarding public health, protecting sensitive processes, and maintaining product integrity.
| Customer Segment | Key Departments/Roles Requiring Service | Specific Needs/Reasons |
|---|---|---|
| Healthcare | Infection Control Departments, Facilities Management, Biomedical Engineering | Preventing airborne transmission of pathogens in operating rooms, isolation wards, and patient care areas. Maintaining sterile environments. |
| Pharmaceuticals | Quality Assurance (QA), Quality Control (QC), Manufacturing Operations, Facilities Engineering | Ensuring product sterility and preventing cross-contamination in sterile manufacturing environments, API production, and formulation. Meeting Good Manufacturing Practices (GMP). |
| Food & Beverage | Quality Assurance, Production Management, Sanitation Departments, Engineering | Preventing microbial contamination in processing and packaging areas, especially for sensitive products. Maintaining hygiene standards. |
| Research Laboratories | Laboratory Management, Safety Officers, Research Scientists | Protecting sensitive experiments from airborne contaminants, safeguarding personnel from biohazards, and ensuring the integrity of research findings. |
| Manufacturing (Electronics/Precision) | Production Management, Quality Control, Facilities Engineering | Preventing dust and particulate contamination that can damage delicate electronic components or affect the precision of manufactured goods. Maintaining cleanroom conditions. |
| Educational Institutions | Science Department Heads, Facilities Management, Health & Safety Officers | Ensuring a safe and controlled environment for practical science classes, research labs, and to mitigate airborne allergens or pollutants in specific learning areas. |
| Government Agencies | Environmental Protection Agencies, Public Health Departments, Disaster Management | Monitoring and controlling air quality in public spaces, responding to environmental hazards, and ensuring compliance with health regulations. |
| Building Management/Facilities | Facility Managers, Building Engineers, Maintenance Teams | Optimizing HVAC systems for better air quality, ensuring compliance for tenants, and proactively managing building infrastructure for health and safety. |
Target Customers & Departments for HEPA Filtration Installation & Validation Support Service in Nigeria
- Healthcare Facilities
- Pharmaceutical Manufacturers
- Food and Beverage Producers
- Research Laboratories
- Manufacturing Plants (especially electronics and precision engineering)
- Educational Institutions (specifically science and medical departments)
- Government Agencies (responsible for public health and environmental monitoring)
- Hospitals
- Clinics
- Diagnostic Centers
- Cleanroom Operators
- Industrial facilities with critical air intake/exhaust requirements
- Building Management & Facilities Management Teams
Hepa Filtration Installation & Validation Support Service Process In Nigeria
This document outlines the comprehensive workflow for HEPA filtration installation and validation support services offered in Nigeria. The process is designed to ensure a seamless experience for clients, from initial inquiry to final validation and ongoing support. The service encompasses site assessment, system design, procurement, installation, and rigorous validation procedures to guarantee optimal air quality and system performance.
| Phase | Key Activities | Deliverables | Timeline (Typical) | Responsible Party |
|---|---|---|---|---|
| Client contacts service provider, expresses need for HEPA filtration. Initial discussion of requirements, scope, and objectives. | Initial understanding of client needs, preliminary scope definition. | 1-3 Business Days | Client & Service Provider |
| On-site visit to evaluate existing infrastructure, identify specific air quality requirements, assess space for installation, and understand operational constraints. | Detailed site survey report, comprehensive needs analysis, identification of potential challenges. | 3-7 Business Days | Service Provider (Technical Team) |
| Based on site assessment, design of the HEPA filtration system, including equipment selection, layout, and integration plan. Development of a detailed proposal outlining scope, costs, timeline, and technical specifications. | HEPA filtration system design, equipment specifications, detailed project proposal, quotation. | 5-10 Business Days | Service Provider (Engineering Team) |
| Sourcing and purchasing of all necessary HEPA filters, housings, ductwork, fans, and associated components. Arranging for shipping and customs clearance within Nigeria. | Procured HEPA filtration components, confirmed delivery schedule. | 2-6 Weeks (dependent on global supply chains and local customs) | Service Provider (Procurement & Logistics) |
| On-site installation of the HEPA filtration system, including ductwork, filter housings, and integration with existing HVAC systems or as standalone units. Ensuring all connections are secure and meet safety standards. | Installed HEPA filtration system, connected and operational. | 5-15 Business Days (dependent on project complexity) | Service Provider (Installation Team) |
| Initial functional testing of the installed system to ensure all components are working as expected. Basic airflow checks and pressure differential measurements. | Preliminary test results, confirmation of basic system functionality. | 1-2 Business Days | Service Provider (Technical Team) |
| Creation of a detailed validation protocol outlining the specific tests, methodologies, acceptance criteria, and documentation required to demonstrate the system's performance and compliance with relevant standards (e.g., ISO, industry-specific). | Approved HEPA filtration validation protocol. | 3-5 Business Days | Service Provider (Validation Specialists) |
| Execution of the validation protocol. This typically includes particulate matter testing (e.g., using a particle counter), airflow measurements, pressure drop measurements, and integrity testing of filter seals. | Raw test data, performance measurements. | 2-5 Business Days | Service Provider (Validation Specialists) |
| Compilation of all validation data into a comprehensive report, including analysis of results against acceptance criteria. Review and discussion of the report with the client. | Final HEPA filtration validation report, signed off by both parties. | 3-7 Business Days | Service Provider (Validation Specialists) & Client |
| Formal handover of the validated system. Comprehensive training for the client's operational and maintenance staff on system operation, routine checks, filter replacement, and basic troubleshooting. | System operation manual, training session conducted, trained personnel. | 1-2 Business Days | Service Provider (Technical & Training Team) |
| Ongoing technical support, scheduled maintenance, and filter replacement services as per agreed service level agreements (SLAs). This can include performance monitoring and re-validation if required. | Ongoing system performance, reduced downtime, extended system lifespan. | Continuous (as per SLA) | Service Provider (Support & Maintenance Team) |
HEPA Filtration Installation & Validation Support Service Workflow in Nigeria
- Initial Inquiry & Consultation
- Site Assessment & Needs Analysis
- System Design & Proposal Development
- Procurement & Logistics
- Installation & Integration
- Pre-Validation Testing
- Validation Protocol Development
- On-Site Validation Testing
- Validation Report Generation & Review
- Client Handover & Training
- Post-Installation Support & Maintenance
Hepa Filtration Installation & Validation Support Service Cost In Nigeria
The cost of HEPA (High-Efficiency Particulate Air) filtration installation and validation support services in Nigeria can vary significantly based on several factors. These services are crucial for industries requiring stringent air quality control, such as healthcare, pharmaceuticals, food processing, and cleanroom environments. The pricing is influenced by the complexity of the installation, the size and type of HEPA filters used, the specific validation protocols required, the expertise of the service provider, and the geographical location within Nigeria.
| Service Component | Estimated Price Range (NGN) | Notes |
|---|---|---|
| HEPA Filter Unit Supply (per unit, depending on size and grade) | ₦150,000 - ₦800,000+ | Prices vary significantly based on filter efficiency (H13-H14), size, and brand. Larger or specialized filters can exceed this range. |
| Installation Labor (per technician, per day) | ₦30,000 - ₦70,000 | Skilled technicians and electricians are required. Rates can be higher for specialized engineers or supervisors. |
| Basic Validation Support (e.g., airflow checks, particle counting for a small area) | ₦200,000 - ₦600,000 | Includes initial testing and basic reporting. May be sufficient for less critical applications. |
| Comprehensive Validation & Certification (e.g., DOP testing, full documentation for cleanrooms) | ₦500,000 - ₦2,000,000+ | This is for rigorous testing and detailed certification, often required by regulatory bodies in pharmaceuticals and healthcare. |
| System Design & Engineering Consultation (initial) | ₦100,000 - ₦400,000 | For custom solutions or complex integrations, an upfront design fee is common. |
| Transportation & Logistics (variable) | ₦50,000 - ₦300,000+ | Depends on the distance from the service provider's base to the project site and the equipment being transported. |
| Project Management (per project, can be a percentage of total cost) | 10% - 20% of total project cost | For larger or more complex installations requiring oversight. |
Key Pricing Factors for HEPA Filtration Installation & Validation Support in Nigeria:
- {"title":"Scope of Work & Complexity","description":"This includes the number of HEPA filters to be installed, the size of the filtration units, the existing ductwork configuration, and the need for custom fabrication or modifications to integrate the HEPA system. More complex installations requiring extensive ductwork changes or specialized containment solutions will naturally incur higher costs."}
- {"title":"Type and Quantity of HEPA Filters","description":"Different grades of HEPA filters (e.g., H13, H14, U15) have varying prices. The number of filters needed per unit and the total number of units will directly impact the material cost. Larger filters or those with specialized sealing mechanisms can also be more expensive."}
- {"title":"Validation Requirements","description":"The stringency of the validation process is a major cost driver. This typically involves performance testing, airflow measurements, particle counting, filter integrity testing (e.g., DOP/PAO testing), and documentation. The level of accreditation and the detailed protocols required by regulatory bodies will influence the validation costs."}
- {"title":"Service Provider Expertise & Reputation","description":"Established companies with a proven track record, experienced technicians, and certified validation engineers often charge a premium. Their expertise ensures compliance with standards and optimal system performance, which can be critical for sensitive applications."}
- {"title":"Geographical Location within Nigeria","description":"Labor costs, transportation of equipment and personnel, and the availability of specialized services can differ between major cities like Lagos, Abuja, Port Harcourt, and other regions. Projects in remote areas might incur additional logistical expenses."}
- {"title":"Additional Services","description":"This could include pre-installation assessments, system design, ongoing maintenance contracts, training for on-site personnel, and post-installation support. Bundling these services can sometimes lead to package deals."}
- {"title":"Project Timeline & Urgency","description":"Rush projects or those requiring immediate deployment may command higher prices due to the need for expedited resource allocation and scheduling."}
Affordable Hepa Filtration Installation & Validation Support Service Options
Our Affordable HEPA Filtration Installation & Validation Support Service offers a range of value-driven packages designed to meet your specific needs and budget. We understand the importance of clean air for health, safety, and operational efficiency, and we've structured our services to be accessible and cost-effective. By bundling services and implementing smart strategies, we ensure you receive high-quality HEPA filtration solutions without breaking the bank. This includes everything from initial consultation and custom system design to professional installation and rigorous validation to confirm optimal performance.
| Cost-Saving Strategy | Description | Benefit |
|---|---|---|
| Bundled Service Packages | Purchasing installation and validation as a combined package offers a discount compared to booking them separately. | Reduced overall cost, streamlined project management, and guaranteed compatibility between installation and validation processes. |
| Volume Discounts | Discounts are available for larger installations or for multiple units within the same facility. | Significant savings for businesses requiring HEPA filtration across multiple areas or for larger commercial spaces. |
| Preventative Maintenance Integration | Include initial filter replacement or maintenance check within your installation package at a reduced rate. | Ensures long-term performance and avoids costly emergency repairs or premature filter degradation. Extends the lifespan of your HEPA system. |
| Standardized Filter Options | While we offer custom solutions, recommending industry-standard, highly effective HEPA filters can reduce material costs. | Lower upfront investment in filtration hardware without compromising on essential air quality standards. |
| Off-Peak Installation Scheduling | Inquire about potential discounts for scheduling installations during non-peak hours or seasons. | Reduced labor costs for installation, minimizing disruption to your operations. |
| Long-Term Contract Pricing | For ongoing needs or multi-year agreements, we offer preferential pricing. | Predictable budgeting and significant savings over extended periods of service. |
Our Value Bundles
- Basic HEPA Install: Professional installation of pre-selected HEPA filters and housing, suitable for standard residential or small office environments. Includes basic system check.
- Standard HEPA Package: Includes consultation, custom filter selection for your space, professional installation, and initial performance validation report. Ideal for medium-sized businesses or enhanced residential needs.
- Premium HEPA Solution: Comprehensive service including in-depth air quality assessment, bespoke HEPA system design, expert installation, full validation with detailed reporting, and an initial maintenance plan. Perfect for sensitive environments like healthcare, laboratories, or high-traffic commercial spaces.
- Retrofit & Upgrade Bundle: For existing HVAC systems, this bundle focuses on integrating HEPA filtration seamlessly. Includes assessment of current system compatibility, necessary modifications, HEPA filter installation, and validation.
- Validation-Only Service: For clients who have already installed their HEPA filtration system, we offer professional validation services to ensure it meets all performance and regulatory standards.
Verified Providers In Nigeria
In the Nigerian healthcare landscape, finding reliable and credentialed providers is paramount for ensuring quality care. Franance Health has established itself as a leading platform connecting individuals with verified healthcare professionals. This commitment to verification not only builds trust but also sets a benchmark for excellence in the industry. This document outlines the Franance Health credentialing process and highlights why their network represents the best choice for your healthcare needs.
| Benefit | Why Franance Health Excels |
|---|---|
| Trust and Reliability | Our stringent verification process ensures that every provider on our platform is legitimate and qualified, giving you peace of mind. |
| Quality of Care | By partnering with only credentialed professionals, Franance Health guarantees access to high-quality medical services and expert advice. |
| Patient Safety | The thorough vetting of our providers significantly reduces the risk of malpractice or substandard care, prioritizing your well-being. |
| Convenience and Accessibility | We streamline the process of finding and booking appointments with verified specialists, making healthcare more accessible. |
| Transparency | Our commitment to verification means you have confidence in the credentials of the healthcare professionals you choose. |
| Informed Decision-Making | With verified providers, you can make more informed decisions about your healthcare journey, knowing you are in capable hands. |
Franance Health's Credentialing Process
- Rigorous Background Checks: Franance Health conducts comprehensive background checks on all healthcare professionals, including verification of medical licenses, certifications, and any disciplinary actions.
- Education and Training Verification: We meticulously verify the educational qualifications and specialized training of each provider to ensure they meet the highest professional standards.
- Experience Validation: Franance Health assesses the practical experience of healthcare professionals, looking for a proven track record of successful patient care.
- Peer Reviews and Testimonials: We encourage and actively monitor patient feedback and peer reviews, using this information to gauge a provider's performance and patient satisfaction.
- Compliance with Regulatory Standards: All Franance Health providers are required to adhere to Nigerian healthcare regulations and ethical guidelines.
- Continuous Professional Development: We encourage and, where applicable, verify ongoing training and development among our network of providers to ensure they stay abreast of the latest medical advancements.
Scope Of Work For Hepa Filtration Installation & Validation Support Service
This Scope of Work (SOW) outlines the requirements for HEPA filtration installation and validation support services. The objective is to ensure the proper installation and subsequent validation of HEPA filtration systems in designated areas, meeting all applicable regulatory and performance standards. This SOW covers technical deliverables and associated standard specifications required for successful project completion.
| Deliverable | Description | Standard Specification / Reference |
|---|---|---|
| Installation Plan | Detailed plan outlining installation sequence, timelines, resource allocation, and safety protocols. | Internal company procedures, relevant building codes (e.g., IBC), HVAC design documents. |
| Certified HEPA Filters | High-efficiency particulate air filters meeting specified efficiency and construction standards. | IEST-RP-CC001 (HEPA and ULPA Filter Testing), ISO 29463-1 (Particulate air filters for general ventilation - Part 1: Performance, construction and marking), manufacturer's specifications (e.g., MERV rating equivalent or higher). |
| HEPA Filter Housings/Frames | Appropriate housings or frames designed to securely hold HEPA filters and facilitate sealing. | Manufacturer's specifications, cleanroom design standards (e.g., ISO 14644-4). |
| Installation Completion Report | Documentation confirming successful physical installation of all HEPA filters and associated hardware. | Checklists, photographic evidence, date/time stamps. |
| Leak Test Report (Filter & Housing) | Report detailing results of leak testing for both the filter media and the seal between the filter and its housing. | IEST-RP-CC002 (In-DOP Filter Leakage Testing), ISO 14644-3 (Cleanrooms and associated controlled environments - Part 3: Test methods). |
| Airflow and Pressure Differential Data | Measured airflow rates and pressure differentials across the installed HEPA filtration systems. | HVAC design specifications, ISO 14644-3, ASHRAE Standards. |
| HEPA Filter Integrity Test Report (DOP/PAO) | Comprehensive report of the challenge agent (DOP/PAO) integrity test, demonstrating filter integrity and seal effectiveness. | IEST-RP-CC007 (General Testing of HEPA Air Filtration Products), IEST-RP-CC034 (HEPA and ULPA Filter Leakage Testing), ISO 14644-3. |
| Validation Summary Report | Overall report summarizing all validation activities, test results, and confirming compliance with performance criteria. | Client-specific validation protocols, Good Manufacturing Practices (GMP) requirements (e.g., FDA 21 CFR Part 11, EU GMP Annex 1), ISO 14644-2. |
| As-Built Drawings | Updated drawings reflecting the final installed configuration of the HEPA filtration systems. | CAD software, client's drawing standards. |
Key Stages and Activities
- Pre-Installation Survey and Planning
- Procurement and Delivery of HEPA Filters and Housings
- HEPA Filter Installation
- Leak Testing (Filter & Housing)
- Airflow and Pressure Differential Measurement
- HEPA Filter Integrity Testing (DOP/PAO)
- Performance Validation
- Documentation and Reporting
Service Level Agreement For Hepa Filtration Installation & Validation Support Service
This Service Level Agreement (SLA) outlines the commitment of [Your Company Name] (hereinafter referred to as "Provider") to its client, [Client Company Name] (hereinafter referred to as "Client"), for the HEPA Filtration Installation & Validation Support Service. This SLA defines the response times for support requests and establishes uptime guarantees for critical service components.
| Service Component | Severity Level | Response Time | Resolution Target Time | Uptime Guarantee |
|---|---|---|---|---|
| HEPA Installation/Replacement (Scheduled) | N/A | Confirmation of scheduled date within 2 business days of request. | N/A (based on agreed project timeline) | N/A |
| Validation/Re-validation (Scheduled) | N/A | Confirmation of scheduled date within 3 business days of request. | N/A (based on agreed project timeline) | N/A |
| Critical System Failure (e.g., HEPA filter breach impacting critical processes) | 1 (High) | On-site response within 4 business hours; Remote diagnostic within 1 business hour. | 4 business hours for initial resolution attempt; 24 business hours for full resolution. | 99.9% system availability during scheduled operational hours. |
| System Malfunction (e.g., HEPA filter performance degradation, alarm notification) | 2 (Medium) | Remote diagnostic within 2 business hours; On-site response within 8 business hours. | 8 business hours for initial resolution; 48 business hours for full resolution. | 99.5% system availability during scheduled operational hours. |
| General Inquiry/Request for Information | 3 (Low) | Response within 1 business day. | N/A | N/A |
Service Scope
- HEPA filter installation and replacement services.
- Validation and re-validation of HEPA filtration systems.
- Troubleshooting and diagnostic support for HEPA filtration systems.
- Preventative maintenance recommendations for HEPA filters.
- On-site and remote support as applicable.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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