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Medical-Grade UPS Sizing & Installation Service in Niger
Engineering Excellence & Technical Support
Medical-Grade UPS Sizing & Installation Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Precise Load Analysis for Optimal Sizing
We conduct meticulous on-site assessments of all critical medical equipment (imaging, life support, lab instruments) in Niger to accurately calculate real-time power demands. This ensures your medical-grade UPS is perfectly sized, preventing under-sizing that risks downtime or over-sizing that leads to unnecessary expenditure.
Tailored Installation for Uninterrupted Power
Our expert technicians in Niger are trained to install medical-grade UPS systems in compliance with international healthcare standards and local regulations. We ensure robust wiring, secure mounting, and proper integration with existing power infrastructure for reliable, continuous operation of vital healthcare services.
Environmentally Resilient Power Solutions
Understanding Niger's unique environmental conditions, we select and install medical-grade UPS solutions designed for durability and performance. This includes considerations for ambient temperature, humidity, and dust, guaranteeing stable power delivery even in challenging climates for your critical medical facilities.
What Is Medical-grade Ups Sizing & Installation Service In Niger?
Medical-grade Uninterruptible Power Supply (UPS) sizing and installation services in Niger are specialized offerings focused on ensuring the continuous, reliable, and clean power delivery essential for critical medical equipment and healthcare facilities. This service encompasses a comprehensive assessment of a healthcare provider's power requirements, meticulous UPS system selection based on specific equipment needs and anticipated loads, and expert installation and configuration to guarantee optimal performance and adherence to relevant standards. The primary objective is to mitigate the risks associated with power outages, fluctuations, and disturbances, thereby safeguarding patient well-being, preventing data loss, and maintaining operational continuity in a healthcare setting.
| Entity Requiring Service | Primary Needs | Typical Use Cases |
|---|---|---|
| Hospitals (Public & Private) | Uninterrupted power for life-support systems (ventilators, anesthesia machines), diagnostic imaging (MRI, CT scanners), surgical equipment, and data servers. | Operating rooms, intensive care units (ICUs), emergency departments, radiology suites, pharmacies, and administrative data centers. |
| Clinics and Health Centers | Reliable power for essential medical devices, patient monitoring, diagnostic tools, and electronic health record (EHR) systems. | Consultation rooms, minor procedure areas, laboratory facilities, and reception/administration areas. |
| Specialized Medical Facilities (e.g., Dialysis Centers, Diagnostic Laboratories) | Continuous operation of highly sensitive and critical equipment to ensure accurate diagnoses and patient treatment. | Dialysis machines, blood analyzers, PCR machines, and specialized imaging equipment. |
| Medical Research Institutions | Stable and clean power for sensitive research equipment, data acquisition systems, and laboratory instrumentation. | Bio-safety cabinets, incubators, microscopes, and advanced analytical instruments. |
| Telemedicine Hubs and Remote Health Posts | Ensuring consistent power for communication equipment, diagnostic devices, and data transfer in areas with unreliable grid infrastructure. | Remote patient monitoring stations, videoconferencing facilities, and portable diagnostic units. |
Service Components
- Power Audit and Load Analysis: Detailed evaluation of the power demands of all connected medical devices, including their instantaneous and surge power requirements, operating voltages, and typical duty cycles.
- UPS System Selection and Sizing: Recommending and selecting appropriate UPS topology (e.g., online double-conversion) and determining the precise VA/Wattage capacity, battery runtime, and surge protection levels based on the power audit.
- Harmonic Distortion Mitigation: Specifying UPS units with low harmonic distortion (THD) characteristics to protect sensitive medical electronics from power quality degradation.
- Isolation and Surge Protection: Integrating advanced galvanic isolation and surge suppression features to shield medical equipment from transients, spikes, and noise present in the power grid.
- Battery Bank Management: Designing and configuring battery backup systems to provide sufficient runtime for critical operations during power interruptions, considering factors like ambient temperature and discharge rates.
- Installation and Integration: Professional installation of the UPS unit(s), battery banks, and associated power distribution units (PDUs), ensuring proper grounding, wiring, and integration with existing electrical infrastructure.
- Configuration and Testing: Configuring UPS parameters, initiating battery tests, and performing comprehensive functional testing to validate performance under various load and simulated outage conditions.
- Documentation and Training: Providing detailed documentation, including system schematics, operational manuals, and maintenance schedules, along with training for facility personnel on basic operation and emergency procedures.
- Compliance and Certification: Ensuring the installed system meets relevant national and international standards for medical electrical equipment and power quality.
Who Needs Medical-grade Ups Sizing & Installation Service In Niger?
In Niger, reliable power is a critical concern, especially for facilities that cannot afford any downtime. Medical-grade Uninterruptible Power Supply (UPS) systems are essential for ensuring the continuous operation of vital medical equipment, safeguarding patient safety, and maintaining the integrity of sensitive procedures. This service is crucial for a range of healthcare institutions and departments that rely on uninterrupted power to perform their core functions.
| Customer Type | Key Departments/Equipment Requiring UPS | Reasons for Critical Need |
|---|---|---|
| Hospitals (Public & Private) | Operating Rooms, ICUs, NICUs, Emergency Rooms, Radiology, Dialysis, Surgical Equipment, Ventilators, Anesthesia Machines | Patient life support systems, critical diagnostics, life-saving procedures, avoidance of data loss in patient records. |
| Clinics and Health Centers | Minor procedure rooms, essential diagnostic equipment, vaccine/medication refrigeration | Ensuring basic healthcare services can be delivered without interruption, preserving essential medicines. |
| Diagnostic Laboratories | Automated analyzers, microscopes, centrifuges, incubators, sensitive testing equipment | Maintaining sample integrity, preventing re-testing, ensuring accurate diagnostic results. |
| Blood Banks and Transfusion Centers | Refrigeration units for blood storage, centrifuges, processing equipment | Preventing spoilage of blood products, ensuring availability of life-saving transfusions. |
| Radiology and Imaging Departments | MRI machines, CT scanners, X-ray machines, ultrasound equipment | High-cost equipment, critical for diagnosis, inability to reschedule or repeat scans due to power loss. |
| Oncology Departments | Radiation therapy equipment, chemotherapy infusion pumps | Precision treatments, patient safety, continuity of care for cancer patients. |
| Pharmaceutical Warehouses | Refrigerated and climate-controlled storage units for vaccines, medications, and biologics | Preventing massive financial losses due to spoilage, ensuring public health supply chains. |
| Government Health Agencies/NGOs | Centralized storage facilities, administrative systems, emergency response coordination centers | Maintaining public health infrastructure, ensuring smooth operation of nationwide health programs. |
Target Customers and Departments Requiring Medical-Grade UPS Sizing & Installation Service in Niger
- Hospitals (Public and Private)
- Clinics and Health Centers
- Diagnostic Laboratories
- Blood Banks and Transfusion Centers
- Surgical Theaters/Operating Rooms
- Intensive Care Units (ICUs)
- Emergency Rooms/Departments
- Neonatal Intensive Care Units (NICUs)
- Radiology and Imaging Departments (e.g., MRI, CT scanners, X-ray machines)
- Oncology Departments (e.g., radiation therapy equipment)
- Anesthesia Departments
- Dialysis Centers
- Pharmaceutical Warehouses (for temperature-sensitive storage)
- Research and Development Laboratories within healthcare institutions
- Government Health Agencies and Ministries
- NGOs and International Organizations operating healthcare facilities
Medical-grade Ups Sizing & Installation Service Process In Niger
This document outlines the comprehensive workflow for Medical-Grade UPS Sizing & Installation Services offered in Niger, from the initial client inquiry to the final execution and handover. Our process is designed for efficiency, accuracy, and to ensure the highest level of reliability for critical medical equipment.
| Phase | Key Activities | Description | Deliverables | Estimated Timeline (Business Days) |
|---|---|---|---|---|
| Phase 1: Inquiry & Initial Consultation | Receive client inquiry, gather preliminary information, schedule initial meeting. | Understand the client's basic needs, identify the facility type (hospital, clinic, lab), and determine the urgency of the requirement. | Confirmed meeting schedule, initial understanding of project scope. | 1-2 |
| Phase 2: Site Assessment & Requirements Gathering | On-site visit, detailed survey of power infrastructure, equipment inventory, load analysis. | Professionals visit the facility to physically assess power outlets, existing electrical panels, available space for UPS and batteries, and catalog all medical equipment requiring UPS backup. Precise power consumption (kVA/kW) and runtime requirements are documented. | Detailed site survey report, comprehensive equipment list with power ratings, identified critical loads, and required backup duration. | 3-5 |
| Phase 3: UPS Sizing & Solution Design | Calculate total load, determine required UPS capacity (kVA/kW), select appropriate battery type and autonomy, design system architecture. | Based on the gathered data, our engineers perform precise calculations to determine the exact UPS capacity needed, factoring in future expansion and in-rush current. Battery autonomy (runtime) is precisely matched to critical procedures and operational needs. The solution includes recommendations for UPS models, battery banks, and potentially power distribution units (PDUs). | Sized UPS model recommendation, battery bank configuration, detailed system architecture diagram. | 2-3 |
| Phase 4: Proposal & Quotation | Develop a detailed proposal including technical specifications, Bill of Materials (BOM), installation plan, timeline, and cost breakdown. Present to the client. | A comprehensive document outlining the proposed UPS solution, including the specific make and model of the UPS and batteries, estimated energy consumption, required accessories, installation methodology, phased timeline, warranty information, and a transparent cost breakdown. This is presented to the client for review and approval. | Formal proposal document, itemized quotation. | 2-4 |
| Phase 5: Procurement & Logistics | Order UPS and accessories, manage shipping and customs clearance to Niger, coordinate local delivery. | Once the proposal is approved and the order is placed, we manage the entire procurement process. This includes sourcing high-quality medical-grade UPS systems and batteries, arranging for secure international shipping to Niger, navigating customs procedures, and ensuring timely delivery to the client's site. | Procured UPS and accessories, shipping documentation, confirmed delivery schedule. | 4-8 (variable based on international shipping) |
| Phase 6: Installation & Configuration | Site preparation, UPS unit installation, battery bank connection, electrical wiring, and system configuration. | Our certified technicians arrive on-site to perform the physical installation. This involves preparing the designated space, securely mounting the UPS and battery racks, making all necessary electrical connections to the facility's power grid and critical equipment, and configuring the UPS system parameters according to specifications. | Installed UPS and battery system, completed electrical wiring. | 3-7 |
| Phase 7: Testing & Commissioning | Perform comprehensive load testing, battery discharge tests, failover tests, and system diagnostics. Verify all parameters are within operational limits. | This critical phase ensures the UPS system is functioning optimally and reliably. We conduct rigorous tests, including simulating power outages to verify uninterrupted power supply, testing battery backup duration under full load, and ensuring smooth transitions. All performance metrics are meticulously recorded and verified. | Test reports, commissioning certificate, verified system performance data. | 2-3 |
| Phase 8: Training & Handover | Provide hands-on training to facility staff on UPS operation, basic troubleshooting, and monitoring. Formally hand over the system. | Our team trains relevant personnel at the facility on how to operate the UPS system, understand its indicators and alarms, perform basic checks, and implement initial troubleshooting steps. The system is formally handed over with all documentation and warranties. | Trained staff, operation and maintenance manual, warranty documents, handover sign-off. | 1-2 |
| Phase 9: Post-Installation Support & Maintenance | Offer ongoing technical support, scheduled preventive maintenance, and emergency repair services. | We provide continuous support to ensure the long-term reliability of the UPS system. This includes remote monitoring, scheduled preventive maintenance visits to inspect components and check battery health, and prompt emergency repair services in case of any unforeseen issues. [Optional: Mention ongoing service contracts] | Access to technical support, scheduled maintenance reports, responsive repair services. | Ongoing |
Medical-Grade UPS Sizing & Installation Service Process in Niger
- Phase 1: Inquiry & Initial Consultation
- Phase 2: Site Assessment & Requirements Gathering
- Phase 3: UPS Sizing & Solution Design
- Phase 4: Proposal & Quotation
- Phase 5: Procurement & Logistics
- Phase 6: Installation & Configuration
- Phase 7: Testing & Commissioning
- Phase 8: Training & Handover
- Phase 9: Post-Installation Support & Maintenance
Medical-grade Ups Sizing & Installation Service Cost In Niger
The cost of medical-grade UPS sizing and installation services in Niger can vary significantly based on several factors. These services are crucial for ensuring uninterrupted power supply to sensitive medical equipment, preventing data loss and patient harm. The pricing is typically influenced by the power capacity (kVA) required, the complexity of the installation, the specific features of the UPS selected (e.g., line-interactive vs. online double-conversion), the duration of the warranty, and the vendor's experience and reputation.
| Service Component | Estimated Cost Range (XOF) | Notes |
|---|---|---|
| Medical-Grade UPS Sizing & Consultation (per assessment) | 50,000 - 150,000 | Covers site survey, power load calculation, and initial recommendations. |
| Small-Scale UPS (e.g., 1-3 kVA) | 400,000 - 1,200,000 | Suitable for single critical devices or small medical carts. Includes basic installation. |
| Medium-Scale UPS (e.g., 5-10 kVA) | 1,500,000 - 5,000,000 | For a few larger diagnostic machines or a small clinic. Includes standard installation. |
| Large-Scale UPS (e.g., 15-30 kVA) | 6,000,000 - 15,000,000+ | For entire departments or medium-sized hospitals. May require more complex wiring and integration. |
| Complex Installation & Integration | Additional 500,000 - 3,000,000+ | Depending on the number of circuits, distance, and integration with other systems. |
| Extended Warranty & Maintenance Contract (annual) | 5% - 15% of UPS cost | Covers preventative maintenance, on-site repairs, and battery replacements. |
Key Pricing Factors for Medical-Grade UPS Sizing & Installation in Niger
- UPS Capacity (kVA): The higher the power demand of the medical equipment, the larger and more expensive the UPS will be. This is the most significant cost driver.
- UPS Technology: Online double-conversion UPS systems, offering superior power conditioning and zero transfer time, are generally more expensive than line-interactive models.
- Installation Complexity: This includes factors like the number of circuits to be managed, the distance from the power source, the need for dedicated wiring, battery placement, and any necessary modifications to the existing electrical infrastructure.
- Brand and Features: Reputable brands and UPS units with advanced features like remote monitoring, surge protection, and extended battery backup will command higher prices.
- Battery Type and Runtime: The type of batteries (e.g., sealed lead-acid, lithium-ion) and the desired backup runtime will affect the overall cost. Longer runtimes require more batteries, increasing expenses.
- Site Survey and Consultation: The initial assessment of power needs and site suitability by a qualified technician is often a separate or bundled cost.
- Warranty and Support: The length and scope of the warranty offered by the installer and manufacturer will impact the pricing. Extended support packages can add to the cost.
- Location within Niger: Transportation costs for equipment and personnel, as well as the availability of skilled technicians, can vary between urban centers (like Niamey, Zinder, Maradi) and more remote areas.
- Vendor's Expertise and Reputation: Highly experienced and well-regarded UPS installation companies may charge a premium for their services.
- Additional Services: This can include integration with existing building management systems, specialized training for medical staff on UPS operation, and ongoing maintenance contracts.
Affordable Medical-grade Ups Sizing & Installation Service Options
Ensuring uninterrupted power for critical medical equipment is paramount. Our affordable Medical-Grade UPS (Uninterruptible Power Supply) sizing and installation service offers a comprehensive solution to protect your healthcare facility. We understand that budget is a key consideration, and our service is designed to deliver high-quality, reliable protection without breaking the bank. We provide expert consultation to accurately assess your power needs, ensuring you select a UPS that perfectly matches your equipment's demands. Our installation process is efficient and performed by certified technicians, guaranteeing a seamless integration into your existing infrastructure. We offer flexible value bundles that combine sizing, installation, and ongoing maintenance packages at discounted rates, making it easier to budget for essential power protection. Beyond bundles, we highlight cost-saving strategies such as phased installations for larger facilities, selecting energy-efficient UPS models, and exploring potential rebates or tax incentives for healthcare technology upgrades.
| Service Component | Description | Cost-Saving Benefit |
|---|---|---|
| Initial Consultation & Sizing | In-depth analysis of your medical equipment's power consumption to determine the optimal UPS capacity. | Prevents purchasing an oversized, expensive UPS or an undersized unit that fails to protect. Maximizes ROI by matching capacity precisely. |
| Standard Installation Package | Professional installation of the chosen UPS by our certified technicians, including basic wiring and testing. | Reduces the risk of installation errors leading to equipment damage or downtime. Frees up your internal IT/maintenance staff. |
| Value Bundle 1: Basic Protection | Includes initial sizing, standard installation, and a 1-year basic warranty. | Bundled pricing offers a discount compared to purchasing services separately. Provides essential protection at a lower entry cost. |
| Value Bundle 2: Comprehensive Care | Includes initial sizing, standard installation, and a 3-year extended warranty with priority support. | Significant cost savings on long-term support and peace of mind. Reduces unexpected repair costs. |
| Value Bundle 3: Proactive Maintenance | Includes initial sizing, standard installation, and an annual preventative maintenance service contract for 3 years. | Maximizes UPS lifespan and reliability, preventing costly emergency repairs and minimizing downtime. Predictable operational expense. |
| Phased Installation Option | For larger facilities, we can plan and execute installations in stages to manage immediate budget constraints. | Spreads the upfront cost over time, making essential protection more accessible. |
| Energy-Efficient UPS Selection Guidance | We advise on selecting UPS models with higher efficiency ratings to reduce energy consumption. | Lower electricity bills over the UPS's operational life, contributing to significant long-term savings. |
Key Features of Our Affordable Medical-Grade UPS Service
- Expert Needs Assessment: Precise sizing to avoid over- or under-speccing.
- Certified Installation: Professional and safe integration by trained technicians.
- Value Bundles: Discounted packages combining sizing, installation, and maintenance.
- Cost-Saving Strategies: Guidance on efficient purchasing and long-term savings.
- Compliance Assurance: Ensuring UPS meets relevant medical device standards.
- 24/7 Critical Load Protection: Minimizing downtime for essential medical equipment.
Verified Providers In Niger
In Niger, ensuring access to reliable and qualified healthcare providers is paramount for individuals seeking quality medical services. Franance Health stands out as a premier platform connecting patients with verified healthcare professionals, offering a transparent and trustworthy approach to medical care. This commitment to verification and quality assurance makes Franance Health the best choice for those navigating the healthcare landscape in Niger.
| Provider Type | Verification Standards | Benefits for Patients | Franance Health Advantage |
|---|---|---|---|
| Doctors (General Practitioners & Specialists) | Medical license verification, proof of specialization, hospital affiliations. | Accurate diagnosis, effective treatment plans, access to specialized care. | Access to a curated list of board-certified and licensed physicians, reducing the risk of encountering unqualified practitioners. |
| Dentists | Dental degree verification, professional body membership, practice licensing. | Oral health maintenance, treatment for dental issues, cosmetic dentistry. | Find experienced dentists with verified qualifications, ensuring safe and effective dental procedures. |
| Therapists (Physical, Mental Health) | Relevant degree/certification, licensing where applicable, adherence to ethical guidelines. | Rehabilitation, pain management, mental well-being support, behavioral therapy. | Connect with certified and ethical therapists, promoting a safe and supportive therapeutic environment. |
| Other Healthcare Professionals (e.g., Nurses, Pharmacists) | Professional qualification verification, registration with relevant regulatory bodies. | Patient care, medication management, health education. | Access to a network of qualified nurses and pharmacists, contributing to comprehensive healthcare. |
Why Franance Health Credentials Matter
- Rigorous Vetting Process: Franance Health employs a stringent verification process for all its providers, ensuring they meet established professional standards and possess valid licenses.
- Specialized Expertise: The platform lists providers across a wide range of medical specialties, allowing users to find doctors, dentists, therapists, and other healthcare professionals with the exact expertise they need.
- Patient Reviews and Ratings: Transparency is key. Franance Health incorporates a system for patient reviews and ratings, providing valuable insights into provider experiences and patient satisfaction.
- Accessibility and Convenience: The platform simplifies the process of finding and booking appointments with healthcare professionals, making quality care more accessible.
- Commitment to Patient Safety: By ensuring providers are properly credentialed and qualified, Franance Health prioritizes patient safety and well-being.
Scope Of Work For Medical-grade Ups Sizing & Installation Service
This Scope of Work (SOW) outlines the requirements for a comprehensive Medical-Grade Uninterruptible Power Supply (UPS) Sizing and Installation Service. The service aims to ensure a reliable and continuous power supply for critical medical equipment and healthcare facilities, adhering to stringent industry standards and regulations. The project encompasses initial assessment, detailed sizing calculations, procurement support, and professional installation, testing, and commissioning of the selected UPS system.
| Technical Deliverable | Description | Standard Specifications / Considerations | Acceptance Criteria |
|---|---|---|---|
| Site Assessment Report | Detailed analysis of the facility's power infrastructure, critical loads, and existing electrical system. | Review of facility blueprints, electrical load schedules, IT infrastructure, and current power quality. | Comprehensive report detailing power consumption, voltage stability, harmonic distortion, and potential points of failure. |
| UPS Sizing Calculation Report | Calculation of the required UPS capacity (kVA/kW), battery autonomy, and surge protection based on assessed critical loads. | Inclusion of future expansion considerations, redundancy requirements (e.g., N+1), and efficiency targets. | Report with clear calculations, load profiles, and recommended UPS system sizing and battery runtime. |
| Technical Specification Document for UPS System | Detailed technical specifications for the chosen UPS system, including performance, features, and environmental requirements. | Adherence to relevant standards: IEC 62040 series, UL 1741, NFPA 99 (Healthcare Facilities Code), HIPAA (for data security if applicable). | Document clearly defining voltage, frequency, waveform, efficiency, bypass capabilities, monitoring interfaces, and safety features. |
| Bill of Materials (BOM) and Cost Estimate | List of all required UPS components, batteries, cabling, surge protectors, and installation materials, along with estimated costs. | Inclusion of high-quality, hospital-grade components with appropriate certifications. | Accurate and itemized BOM with unit costs and total project estimate. |
| Installation Plan and Schedule | Detailed plan outlining the installation process, including site preparation, equipment placement, wiring, and safety protocols. | Minimization of disruption to hospital operations; phased installation where feasible. | Approved installation plan with a clear timeline, resource allocation, and risk mitigation strategies. |
| Installed and Tested Medical-Grade UPS System | Fully installed and integrated UPS system that meets all specified technical requirements and regulatory standards. | Compliance with all local electrical codes and safety regulations. Proper grounding and bonding. | Successful completion of all factory acceptance tests (FAT) and site acceptance tests (SAT), verified by independent testing. |
| Commissioning Report | Report detailing the successful commissioning of the UPS system, including load testing, battery discharge testing, and transfer switch functionality. | Verification of system performance under various load conditions and simulated power outage scenarios. | Comprehensive report documenting all test results, system parameters, and performance metrics. |
| As-Built Drawings | Updated electrical diagrams and drawings reflecting the final installed configuration of the UPS system and its integration. | Accurate representation of all wiring, connections, and component locations. | Set of professionally drafted and approved as-built drawings. |
| Operations and Maintenance (O&M) Manual | Comprehensive manual detailing the operation, maintenance, troubleshooting, and warranty information for the UPS system. | User-friendly language, clear diagrams, and recommended preventive maintenance schedule. | Provided to facility staff and includes all manufacturer-provided documentation. |
| User Training Session | Training session for designated facility personnel on the operation, basic troubleshooting, and monitoring of the UPS system. | Content tailored to the specific UPS model and facility needs. | Attendees' understanding verified through a Q&A session and practical demonstration. |
Key Service Phases
- Site Assessment and Requirements Gathering
- UPS Sizing and Specification Development
- Procurement Support and Vendor Selection
- Installation and Integration
- Testing, Commissioning, and Handover
- Documentation and Training
Service Level Agreement For Medical-grade Ups Sizing & Installation Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Medical-Grade Uninterruptible Power Supply (UPS) Sizing & Installation Service provided by [Your Company Name]. This SLA aims to ensure the reliability and continuous operation of critical medical equipment by guaranteeing prompt service and minimal disruption.
| Service Component | Response Time (Business Hours) | Resolution Target | Uptime Guarantee (for installed UPS) |
|---|---|---|---|
| Initial Consultation & Site Assessment | 24 Business Hours | N/A (Completion within agreed project timeline) | N/A |
| Design & Specification Submission | 48 Business Hours (after site assessment completion) | N/A (Completion within agreed project timeline) | N/A |
| Installation Scheduling | 2 Business Days (after approval of design & specification) | N/A (Coordination with client) | N/A |
| On-Site Installation & Commissioning | As per agreed project schedule | Completion within scheduled installation window | N/A |
| Critical System Failure (UPS not functioning) | 4 Business Hours (for initial remote diagnosis) | On-site technician dispatch within 8 Business Hours | 99.999% |
| Non-Critical System Issue (e.g., minor alert, performance degradation) | 8 Business Hours (for initial remote diagnosis) | On-site technician dispatch within 24 Business Hours | 99.999% |
| Preventive Maintenance Service | As per scheduled agreement | Completion of scheduled maintenance tasks | N/A (Proactive to maintain uptime) |
Service Scope
- On-site consultation and assessment for UPS sizing requirements.
- Design and specification of the appropriate medical-grade UPS solution.
- Procurement and delivery of the specified UPS system.
- Professional installation of the UPS system by certified technicians.
- System testing, commissioning, and handover.
- Post-installation support and troubleshooting.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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