Verified Service Provider in Namibia
HL7 Interface Coordination Service in Namibia
Engineering Excellence & Technical Support
HL7 Interface Coordination Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Nationwide HL7 FHIR Interoperability
Establishing a robust, scalable, and secure HL7 FHIR-compliant interface engine to enable seamless data exchange between diverse healthcare systems across Namibia, improving patient data continuity and accessibility.
API-Driven Healthcare Data Integration
Developing and managing standardized APIs based on HL7 FHIR to facilitate real-time, bidirectional data flow for critical health information, empowering telehealth, remote patient monitoring, and public health initiatives.
Secure and Compliant Data Exchange
Implementing advanced security protocols and ensuring adherence to national data privacy regulations for all HL7 interfaces, guaranteeing the integrity and confidentiality of sensitive patient information across Namibia's healthcare ecosystem.
What Is Hl7 Interface Coordination Service In Namibia?
The HL7 Interface Coordination Service in Namibia refers to a specialized set of activities and functionalities focused on managing, standardizing, and facilitating the exchange of health information between disparate healthcare information systems within the Namibian context, adhering to Health Level Seven (HL7) standards. This service is crucial for interoperability, enabling seamless data flow for improved patient care, public health monitoring, and administrative efficiency. It encompasses the technical and organizational aspects required to ensure that healthcare data, from electronic health records (EHRs) to laboratory results and administrative data, can be accurately and securely transmitted between different healthcare providers, facilities, and government health agencies in Namibia. The coordination aspect is vital given the potential for diverse legacy systems and varying levels of technological adoption across the nation's healthcare landscape.
| Who Needs HL7 Interface Coordination Service? | Typical Use Cases | ||||||
|---|---|---|---|---|---|---|---|
| Healthcare Providers: Hospitals, clinics, laboratories, pharmacies, and specialized medical centers that utilize Electronic Health Records (EHRs) or other digital health information systems. | Public Health Agencies: National and regional health ministries or departments responsible for disease surveillance, epidemiological analysis, and public health program management. | Health Insurance Providers: Organizations that process claims and require seamless data exchange with healthcare providers. | Research Institutions: Academic and medical research bodies that require access to aggregated health data for studies. | National Health Information Exchange (HIE) Platforms: Any overarching platform designed to facilitate interoperability across the Namibian healthcare ecosystem. | |||
| Patient Record Sharing: Enabling the secure transfer of patient demographic, clinical, and administrative data between different healthcare facilities for continuity of care. | Laboratory Result Reporting: Automating the transmission of laboratory test results from diagnostic laboratories to ordering physicians and EHR systems. | Radiology Image and Report Exchange: Facilitating the sharing of medical imaging studies and their associated reports. | Prescription Drug Monitoring: Interconnecting pharmacies and dispensing systems with national prescription drug monitoring programs. | Disease Surveillance and Reporting: Automating the submission of reportable disease cases from healthcare providers to public health authorities. | Appointment Scheduling and Referral Management: Integrating scheduling systems across different healthcare entities to manage patient appointments and referrals. | Billing and Claims Processing: Streamlining the exchange of billing information and insurance claims between providers and payers. | Immunization Registries: Facilitating the reporting and querying of immunization records to national or regional registries. |
Key Components of HL7 Interface Coordination Service:
- Interface Development and Configuration: Designing, building, and configuring HL7 interfaces to connect various healthcare systems (e.g., hospital information systems, laboratory information systems, public health registries).
- Data Mapping and Transformation: Ensuring that data from different systems is mapped to the appropriate HL7 segments and fields, and transforming data formats when necessary to meet HL7 standards.
- Messaging and Transport Protocols: Implementing and managing HL7 messaging protocols (e.g., v2.x, FHIR) and secure transport mechanisms (e.g., MLLP, HTTP/S) for reliable data exchange.
- Message Validation and Error Handling: Establishing mechanisms to validate incoming and outgoing HL7 messages for adherence to standards and implementing robust error detection, logging, and resolution procedures.
- Security and Privacy Management: Implementing security measures to protect sensitive health information during transmission, ensuring compliance with Namibian data protection regulations.
- Monitoring and Auditing: Continuously monitoring interface performance, message throughput, and system availability, and maintaining audit trails of all data exchanges.
- Standards Compliance and Governance: Ensuring that all interfaces and data exchanges adhere to relevant national and international HL7 standards and supporting policies.
- Interoperability Strategy and Planning: Contributing to the national health informatics strategy by defining requirements for interoperability and planning the rollout of new interfaces.
Who Needs Hl7 Interface Coordination Service In Namibia?
In Namibia, the need for HL7 Interface Coordination Services is crucial for healthcare organizations aiming to improve data interoperability, streamline clinical workflows, and enhance patient care. These services are particularly vital for entities that deal with significant patient data across multiple systems or those looking to connect disparate healthcare applications. Effective coordination ensures seamless data exchange, reduces manual data entry errors, and supports better decision-making by providing a unified view of patient information.
| Customer Type | Key Departments / Functions | Specific Needs Addressed | Examples of Systems to Integrate |
|---|---|---|---|
| Public Hospitals | Information Technology (IT) Department, Clinical Departments (e.g., Radiology, Pathology, Pharmacy), Administration, Patient Registration, Electronic Health Records (EHR) Management | Interfacing with Ministry of Health's national health information systems, integrating legacy systems with new EHRs, ensuring data accuracy for reporting and public health initiatives, patient flow optimization. | EHR/EMR systems, Picture Archiving and Communication Systems (PACS), Laboratory Information Systems (LIS), Pharmacy Management Systems, HIS (Hospital Information Systems). |
| Private Hospitals | IT Department, Clinical Departments, Finance/Billing, Patient Services, Management | Connecting departmental systems for efficiency, improving billing accuracy through data integration, enhancing patient experience by providing seamless information access, compliance with data privacy regulations. | EHR/EMR systems, PACS, LIS, Pharmacy systems, Billing & Accounting software, Patient Portals. |
| Clinics and Health Centers | Medical Staff, Administrative Staff, IT Support (if available), Data Clerks | Enabling basic data sharing with referral hospitals or national systems, improving record-keeping efficiency, reducing paperwork, supporting remote patient monitoring if applicable. | Basic EHR/EMR systems, registration software, referral systems, potentially simple LIS or pharmacy modules. |
| Diagnostic Laboratories | Laboratory Technicians, IT Department, Administration, Reporting Staff | Automating test result reporting to clinicians and EHRs, ensuring accurate and timely transmission of diagnostic data, reducing manual transcription errors, improving turnaround times. | LIS, EHR/EMR systems, reporting dashboards. |
| Pharmacies | Pharmacists, Pharmacy Technicians, IT Department, Inventory Management | Integrating prescription data with EHRs, managing medication dispensing records, drug interaction checking, inventory control, and potential integration with health insurance claims. | Pharmacy Management Systems, EHR/EMR systems, dispensing software, inventory management systems. |
| Ministry of Health and Social Services | Health Information Systems Unit, Public Health Department, Planning and Monitoring, Data Management | Establishing national health data standards, aggregating data from various facilities for public health surveillance and policy-making, ensuring data security and privacy, facilitating nationwide health initiatives. | National HIS platforms, EHR/EMR systems from various facilities, disease surveillance systems, public health reporting tools. |
| Private Health Insurance Providers | Claims Processing Department, IT Department, Underwriting, Member Services | Streamlining claims submission and adjudication by integrating with provider systems, reducing fraud, improving efficiency in payment processing, enabling data analysis for risk management. | Provider EHR/EMR systems, billing systems, claims management platforms. |
Target Customers and Departments for HL7 Interface Coordination Services in Namibia
- Hospitals (Public and Private)
- Clinics and Health Centers
- Diagnostic Laboratories
- Pharmacies
- Ministry of Health and Social Services
- Private Health Insurance Providers
- Medical Research Institutions
- Primary Healthcare Providers
- Specialized Medical Practices
Hl7 Interface Coordination Service Process In Namibia
This document outlines the workflow for the HL7 Interface Coordination Service Process in Namibia, guiding stakeholders from initial inquiry to the successful execution of HL7 interface implementation. The service aims to facilitate seamless data exchange between healthcare information systems within Namibia, adhering to HL7 standards. The process is designed to be collaborative, ensuring all parties understand their roles and responsibilities.
| Stage | Key Activities | Responsible Parties | Deliverables | Timeline (Indicative) |
|---|---|---|---|---|
| Inquiry and Needs Assessment | Submission of HL7 interface requirement inquiry. Initial consultation to understand data exchange needs, source/target systems, and desired data flow. Identification of participating organizations and their roles. Preliminary discussion of HL7 standards version and message types. | Prospective User (Healthcare facility/system vendor), HL7 Interface Coordination Service (HICS) Team | Confirmed interest in the service. Documented understanding of basic requirements. Initial contact established. | 1-2 Weeks |
| Scope Definition and Proposal | Detailed analysis of interface requirements, including data elements, mapping specifications, and business rules. Development of a comprehensive interface specification document. Creation of a project proposal outlining scope, resources, timeline, and costs. | HICS Team, Prospective User, Source System Vendor, Target System Vendor | Signed Interface Specification Document. Approved Project Proposal. | 2-4 Weeks |
| Agreement and Planning | Formalization of the agreement, including Service Level Agreements (SLAs) and Non-Disclosure Agreements (NDAs). Development of a detailed project plan with milestones, dependencies, and resource allocation. Establishment of communication protocols and regular meeting schedules. | HICS Team, Participating Organizations, Legal Department (if applicable) | Signed Service Agreement. Detailed Project Plan. Communication Plan. | 1-2 Weeks |
| Development and Configuration | Development or configuration of the HL7 interface engine/middleware. Implementation of message transformation and validation rules. Setting up of communication channels (e.g., TCP/IP, FHIR APIs). Development of any necessary custom code or scripts. | HICS Team, Source System Vendor, Target System Vendor | Developed HL7 interface code/configuration. Configured communication endpoints. Initial internal testing results. | 4-12 Weeks (depending on complexity) |
| Testing and Validation | Unit testing of individual interface components. Integration testing between source and target systems. End-to-end testing with real or simulated data. User Acceptance Testing (UAT) by the participating organizations. Validation against HL7 standards and predefined business rules. | HICS Team, Participating Organizations, Source System Vendor, Target System Vendor | Test cases and scripts. Test execution reports. Defect logs and resolutions. Signed UAT approval. | 3-6 Weeks |
| Deployment and Go-Live | Planning and execution of the production deployment. Configuration of the interface in the production environment. Final pre-go-live checks. Phased rollout or immediate cutover as planned. Post-go-live monitoring. | HICS Team, Participating Organizations, IT Operations Teams | Deployed HL7 interface in production. Successful transmission of live data. Go-live sign-off. | 1-2 Weeks |
| Monitoring and Support | Ongoing monitoring of interface performance and data flow. Proactive identification and resolution of issues. Regular system maintenance and updates. Provision of ongoing technical support and troubleshooting. Periodic review of interface effectiveness and potential enhancements. | HICS Team, Participating Organizations | Performance monitoring reports. Resolved incident tickets. Updated system documentation. User satisfaction feedback. | Ongoing |
HL7 Interface Coordination Service Process Stages
- Inquiry and Needs Assessment
- Scope Definition and Proposal
- Agreement and Planning
- Development and Configuration
- Testing and Validation
- Deployment and Go-Live
- Monitoring and Support
Hl7 Interface Coordination Service Cost In Namibia
The cost of HL7 interface coordination services in Namibia can vary significantly depending on several factors. These factors influence the complexity, duration, and required expertise for a successful integration. Understanding these elements is crucial for budgeting and selecting the right service provider. Generally, pricing is presented in Namibian Dollars (NAD) to reflect the local market.
| Service Component | Estimated Price Range (NAD) | Notes |
|---|---|---|
| Initial Consultation & Needs Assessment | NAD 2,000 - 8,000 | Covers understanding requirements, scope definition, and initial recommendations. |
| HL7 Interface Development (per interface) | NAD 20,000 - 150,000+ | Varies greatly based on complexity, systems involved, and customisation. Basic interfaces might be at the lower end, complex ones at the higher end. |
| Integration Project Management | NAD 10,000 - 50,000+ | Typically a percentage of the overall project cost or a daily/weekly rate. |
| System Testing & Validation | NAD 5,000 - 30,000 | Depends on the thoroughness and duration of testing cycles. |
| Training & Handover | NAD 3,000 - 15,000 | For IT staff and end-users on using and monitoring the interface. |
| Ongoing Support & Maintenance (Monthly/Annual) | NAD 1,500 - 10,000+ | Often a retainer-based service for troubleshooting, updates, and minor modifications. |
| Custom Development (Hourly Rate) | NAD 500 - 1,500 | For specific, non-standard requirements or urgent bug fixes. |
Key Pricing Factors for HL7 Interface Coordination in Namibia:
- {"title":"Scope of Integration:","description":"The number of systems to be integrated, the complexity of data exchange (e.g., simple patient demographics vs. complex lab results or billing information), and the type of HL7 messages required (e.g., ADT, ORU, ORM, DFT) are primary cost drivers."}
- {"title":"System Complexity & Vendor Support:","description":"The technical architecture of the source and target systems (EHR, LIS, RIS, PACS, billing systems) and the availability and responsiveness of their respective vendors for integration support can impact costs. Legacy systems may require more custom development."}
- {"title":"Data Volume & Frequency:","description":"The volume of data being transmitted and the frequency of these transmissions can influence the performance requirements and the complexity of the interface. High-volume, real-time integrations often command higher costs."}
- {"title":"HL7 Version & Standards Compliance:","description":"While HL7 v2.x is common, newer versions like HL7 v3 or FHIR might require specialized expertise and different integration approaches, potentially increasing costs. Adherence to specific Namibian healthcare data standards also plays a role."}
- {"title":"Customization & Development:","description":"The need for custom interface development, data transformation logic, or bespoke error handling mechanisms will add to the overall project cost."}
- {"title":"Testing & Validation:","description":"Thorough testing, including unit testing, integration testing, and user acceptance testing (UAT), is essential. The extent and rigor of testing directly impact the service hours and therefore the cost."}
- {"title":"Project Management & Consultation:","description":"The level of project management required, including planning, coordination, and communication with stakeholders, as well as any pre-implementation consultation services, will be factored into the pricing."}
- {"title":"Service Provider Expertise & Reputation:","description":"The experience, specialization, and reputation of the HL7 interface coordination service provider in Namibia will influence their pricing. Established providers with a proven track record may charge a premium."}
- {"title":"On-site vs. Remote Support:","description":"The need for on-site presence for implementation, troubleshooting, or training will incur additional travel and accommodation costs compared to remote services."}
- {"title":"Ongoing Support & Maintenance:","description":"Post-implementation support, maintenance agreements, and software updates are typically priced separately and can be offered as recurring fees."}
Affordable Hl7 Interface Coordination Service Options
Navigating the complexities of HL7 interface coordination can be a significant undertaking, particularly for organizations seeking cost-effective solutions. This service ensures seamless data exchange between disparate healthcare systems, but traditional approaches can be prohibitively expensive. Fortunately, there are "Affordable HL7 Interface Coordination Service Options" that leverage smart strategies and flexible service models. Value bundles offer a structured way to access these services, providing predictable costs and a defined scope of work. Cost-saving strategies are often integrated into these bundles, focusing on efficiency, standardization, and long-term sustainability.
| Value Bundle Type | Description | Typical Cost-Saving Strategies Incorporated |
|---|---|---|
| Basic Connectivity Bundle | Focuses on establishing essential data exchange for core clinical workflows (e.g., ADT, Orders, Results). Suitable for organizations with straightforward integration needs. | Standardized message templates, pre-built connectors for common systems, limited customization, remote support. |
| Workflow Optimization Bundle | Includes basic connectivity plus more complex workflow integrations, data transformation rules, and initial performance tuning. Aimed at improving efficiency within specific clinical departments. | Reusable interface logic, script-based data mapping, basic workflow automation, shared expertise from previous projects. |
| Comprehensive Integration Bundle | Offers end-to-end interface coordination, including advanced analytics, custom transformations, FHIR API integration, and ongoing support. For organizations requiring robust and scalable data exchange across multiple systems. | Leveraging cloud-based interface solutions, automated deployment pipelines, predictive maintenance, strategic partnerships for specialized components. |
| Modular Services | Allows clients to pick and choose specific services as needed, such as interface development, testing, troubleshooting, or training. Offers maximum flexibility. | Pay-as-you-go model, focus on specific pain points, reduced overhead compared to full-service contracts, leveraging existing infrastructure. |
| Retainer-Based Support | Provides ongoing access to HL7 experts for maintenance, troubleshooting, and minor enhancements on a predictable monthly fee. Ensures continuous system health. | Proactive monitoring, dedicated support hours, reduced emergency call-out fees, knowledge transfer to internal teams. |
Key Considerations for Affordable HL7 Interface Coordination:
- Understanding HL7 Standards: A foundational knowledge of HL7 v2.x, v3, and FHIR is crucial for efficient and cost-effective interface development and maintenance.
- Choosing the Right Interface Engine: Selecting an appropriate interface engine that balances features, scalability, and cost is paramount.
- Standardization and Reusability: Employing standardized message structures and reusable interface components significantly reduces development time and cost.
- Automated Testing and Monitoring: Implementing robust automated testing and monitoring solutions helps catch issues early, preventing costly downtime and rework.
- Phased Implementation: Breaking down complex interface projects into smaller, manageable phases can help control costs and demonstrate value incrementally.
- Managed Services vs. In-House: Evaluating the total cost of ownership for managed services versus building and maintaining an in-house team is essential.
Verified Providers In Namibia
Navigating the healthcare landscape in Namibia requires confidence in the providers you choose. Verified providers offer a crucial layer of assurance, ensuring quality, ethical practice, and adherence to established standards. Franance Health stands at the forefront of this verification process, distinguishing itself through its rigorous credentialing and commitment to excellence. This document outlines why Franance Health credentials represent the best choice for reliable healthcare access in Namibia.
| Credential Aspect | Franance Health Standard | Patient Benefit |
|---|---|---|
| Medical Licensure & Registration | Up-to-date and valid national and/or international licenses verified. | Ensures legal and competent practice. |
| Professional Qualifications & Education | Verification of degrees, certifications, and specialized training. | Guarantees expertise and specialized knowledge. |
| Clinical Experience | Thorough review of work history and areas of practice. | Confirms practical application of knowledge and skill. |
| Sanction & Disciplinary History | Checks for any past or present professional misconduct or disciplinary actions. | Protects patients from practitioners with compromised ethical standing. |
| Facility Standards (where applicable) | Assessment of infrastructure, equipment, hygiene, and safety protocols. | Ensures a safe and well-equipped environment for treatment. |
| Continuing Professional Development (CPD) | Evidence of ongoing learning and engagement with new medical advancements. | Ensures providers are up-to-date with the latest treatments and techniques. |
Key Aspects of Franance Health Verification:
- Rigorous Credentialing Process: Franance Health employs a multi-faceted verification system that scrutinizes the qualifications, licenses, experience, and disciplinary history of every healthcare professional and facility. This goes beyond basic licensing to ensure genuine competence and a commitment to patient well-being.
- Focus on Patient Safety and Quality Care: The verification process is fundamentally designed to prioritize patient safety. It assesses adherence to best practices, infection control protocols, and the availability of appropriate equipment and facilities, guaranteeing a high standard of care.
- Ethical Practice and Professionalism: Franance Health evaluates providers not only on their clinical skills but also on their ethical conduct and professionalism. This includes ensuring patient confidentiality, transparent communication, and a patient-centered approach.
- Continuous Monitoring and Re-verification: Verification is not a one-time event. Franance Health maintains a system of continuous monitoring and periodic re-verification to ensure that providers consistently meet and exceed their established standards. This proactive approach guarantees ongoing quality.
- Comprehensive Network: Franance Health partners with a wide range of healthcare providers across Namibia, from individual practitioners to major hospitals, ensuring access to diverse medical services. Each member of this network has undergone the same stringent verification.
- Transparency and Accessibility: Franance Health provides clear and accessible information about their verified providers. This empowers patients to make informed decisions about their healthcare needs, knowing they are choosing from a pool of trusted professionals.
- Commitment to Improvement: Franance Health actively engages with its network to foster a culture of continuous improvement. Feedback mechanisms and ongoing training initiatives help ensure that providers remain at the cutting edge of medical advancements and patient care.
Scope Of Work For Hl7 Interface Coordination Service
This Scope of Work (SOW) outlines the requirements and deliverables for the HL7 Interface Coordination Service. The primary objective is to ensure seamless, secure, and compliant interoperability between [Source System Name/Identifier] and [Target System Name/Identifier] using HL7 standards. This includes the design, development, testing, and deployment of HL7 interfaces, along with comprehensive documentation and adherence to specified technical standards.
| Phase/Activity | Description | Deliverables | Standard Specifications/Notes |
|---|---|---|---|
| Conduct detailed analysis of data exchange requirements between [Source System Name/Identifier] and [Target System Name/Identifier]. Identify all data elements, message types, and trigger events to be exchanged. Define interface specifications and mapping rules. | HL7 Interface Requirements Document, Data Mapping Specification, Message Type Matrix | HL7 v2.x Message Structure, FHIR Resource Definitions (if applicable), Specific industry standards (e.g., HIPAA, ONC Cures Act requirements) |
| Design the technical architecture for the HL7 interfaces, including message transformation, routing, error handling, and security mechanisms. Develop interface specifications and data dictionaries. | HL7 Interface Design Document, Technical Architecture Diagram, Interface Specification Document | HL7 v2.x Implementation Guide, FHIR Implementation Guides, Secure data transmission protocols (e.g., SFTP, HTTPS), Encryption standards (e.g., TLS 1.2+) |
| Develop and configure the HL7 interfaces based on the approved design. This includes building message parsers, transformers, and connectors. Implement data validation and error handling logic. | Developed HL7 Interface Code/Configuration, Unit Test Cases, Initial Interface Logs | Chosen HL7 Interface Engine/Platform, Programming languages/scripting for development, HL7 v2.x Segment/Field definitions, FHIR profiles |
| Conduct comprehensive testing of the developed interfaces, including unit testing, integration testing, and user acceptance testing (UAT). Validate data accuracy, completeness, and timeliness. Address and resolve any identified defects. | Test Plans and Test Cases, Test Execution Reports, Defect Resolution Logs, UAT Sign-off | HL7 Conformance Testing tools, Sample HL7 Messages (ADT, ORU, etc.), FHIR API testing methodologies |
| Deploy the tested and validated HL7 interfaces into the production environment. Plan and execute the go-live process, including necessary cutover activities and initial monitoring. | Deployment Plan, Go-Live Checklist, Production Interface Configuration | Production environment access and security protocols, Rollback plan |
| Provide ongoing support for the deployed interfaces. Monitor interface performance, error rates, and data flow. Implement necessary adjustments and optimizations based on monitoring results. | Interface Monitoring Reports, Performance Metrics, Incident Reports, Maintenance Logs | System monitoring tools, Alerting mechanisms, HL7 v2.x/FHIR error codes and handling |
| Create and maintain comprehensive documentation for all aspects of the HL7 interface. Provide training and knowledge transfer to the client's technical team. | Final HL7 Interface Documentation (including design, configuration, testing, and support guides), Training Materials, Knowledge Transfer Sessions | Clear, concise, and up-to-date documentation adhering to industry best practices. Standardized documentation templates. |
Key Objectives
- Establish robust and reliable HL7 interfaces for data exchange.
- Ensure data integrity, security, and privacy throughout the transmission process.
- Comply with all relevant HL7 standards (e.g., v2.x, FHIR) and organizational policies.
- Facilitate efficient and timely data flow between systems.
- Provide comprehensive documentation for all developed interfaces.
Service Level Agreement For Hl7 Interface Coordination Service
This Service Level Agreement (SLA) outlines the performance and availability commitments for the HL7 Interface Coordination Service. It defines the expected response times for critical operations and the guaranteed uptime for the service. This SLA applies to all users of the HL7 Interface Coordination Service.
| Metric | Target | Measurement Frequency |
|---|---|---|
| HL7 Message Processing Acknowledgement (Inbound): Time from receipt of a valid HL7 message to service acknowledging receipt and initiating processing. | < 10 seconds (95% of messages) | Real-time monitoring |
| API Request Response Time: Time from submission of a valid API request to the service to receipt of a response. | < 5 seconds (95% of requests) | Real-time monitoring |
| Scheduled Maintenance Window Response Time: During scheduled maintenance, response times may be extended. Users will be notified in advance. | Extended (as per notification) | N/A |
| Service Uptime Guarantee: | 99.9% (excluding scheduled maintenance) | Monthly calculation |
| Scheduled Maintenance: | Max 4 hours per month, with at least 7 days' prior notice | Monthly planning |
Key Service Metrics
- Response Time: The time taken for the service to acknowledge and initiate processing of an HL7 message or API request.
- Uptime: The percentage of time the HL7 Interface Coordination Service is available and operational.
- Availability: The service is considered available if it can successfully receive, process, and route HL7 messages or respond to API requests within the defined SLAs.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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