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Verified Service Provider in Namibia
Radiology Room Refurbishment & Fit-Out Service in Namibia
Engineering Excellence & Technical Support
Radiology Room Refurbishment & Fit-Out Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced Imaging Integration
Seamlessly integrate the latest medical imaging equipment (MRI, CT, X-ray) into your refurbished Namibian radiology suite. Our expertise ensures optimal placement, power supply, and network connectivity for peak performance and workflow efficiency.
Radiation Shielding & Safety Compliance
Prioritize patient and staff safety with state-of-the-art radiation shielding solutions tailored to Namibian regulatory standards. We design and install lead-lined walls, doors, and windows to ensure maximum protection and compliance.
Ergonomic Control Room Design
Optimize radiologist workflow with ergonomically designed control rooms. We focus on intelligent layout, glare-free lighting, and custom console fabrication for enhanced comfort, reduced fatigue, and improved diagnostic accuracy in Namibia's healthcare facilities.
What Is Radiology Room Refurbishment & Fit-out Service In Namibia?
Radiology Room Refurbishment & Fit-Out Service in Namibia refers to the comprehensive process of upgrading, modernizing, or constructing dedicated spaces for the installation and operation of medical imaging equipment. This service encompasses a range of activities from minor renovations to complete new builds, ensuring the room meets stringent technical, safety, and operational requirements specific to diagnostic imaging modalities. The objective is to create an environment that optimizes equipment performance, ensures patient and staff safety, facilitates efficient workflow, and adheres to national and international radiation safety standards.
| Who Needs This Service? | Typical Use Cases | ||||
|---|---|---|---|---|---|
| Hospitals & Healthcare Facilities: Both public and private, requiring new imaging suites or upgrades to existing ones to incorporate advanced technologies or expand capacity. | Private Radiology Clinics: Seeking to establish new imaging centers or modernize existing ones to offer a broader range of diagnostic services. | Specialized Medical Centers: Such as cancer treatment centers, orthopedic clinics, or cardiology units that require dedicated imaging rooms for specific modalities (e.g., CT, MRI, X-ray, Ultrasound, Mammography). | Research Institutions: Needing purpose-built facilities for medical imaging research and development. | Government Health Departments: Involved in upgrading public health infrastructure and expanding access to diagnostic services. | |
| Installation of new imaging equipment: Such as CT scanners, MRI machines, digital X-ray rooms, angiography suites, or PET-CT scanners. | Upgrading existing imaging suites: To meet current technological standards, improve radiation safety, or enhance workflow efficiency. | Relocating imaging departments: Requiring comprehensive planning and execution of a new fit-out in an alternative location. | Creating dedicated diagnostic rooms: For specific medical specialties that rely heavily on imaging. | Renovating older facilities: To comply with modern building codes, safety regulations, and infection control standards. | Expanding imaging service offerings: To include new modalities or increase throughput. |
Key Components of Radiology Room Refurbishment & Fit-Out:
- Architectural Design & Planning: Site assessment, space planning, compliance with regulatory requirements (e.g., building codes, radiation protection), and detailed design of room layout, including patient pathways, control rooms, and equipment placement.
- Structural Modifications: Alterations to walls, floors, and ceilings to accommodate equipment weight, vibration isolation, and shielding requirements. This includes lead lining for radiation protection and acoustic treatments.
- Radiation Shielding: Design and installation of protective barriers (e.g., lead-lined walls, doors, viewing windows) to mitigate radiation exposure to staff and the public, based on the specific imaging modality and its associated energy levels.
- HVAC & Environmental Control: Installation or upgrade of specialized ventilation systems to manage heat generated by imaging equipment, maintain optimal temperature and humidity, and ensure air quality. This is critical for equipment longevity and patient comfort.
- Electrical Systems: Design and installation of robust power infrastructure, including dedicated circuits, surge protection, uninterruptible power supplies (UPS), and appropriate grounding to ensure reliable and safe operation of sensitive imaging equipment.
- Data & Network Infrastructure: Installation of cabling and network points for PACS (Picture Archiving and Communication System), RIS (Radiology Information System), and other IT infrastructure necessary for digital imaging and data management.
- Lighting Design: Provision of appropriate lighting levels, including ambient, task, and emergency lighting, considering the needs of both diagnostic procedures and staff workflow.
- Plumbing & Waste Management: Installation of necessary plumbing for equipment cooling or cleaning, and provisions for safe disposal of any medical waste generated.
- Finishes & Ergonomics: Application of specialized, durable, and easily cleanable finishes (e.g., anti-static flooring, chemical-resistant paints) and ergonomic considerations for staff workstations and patient areas.
- Equipment Installation Support: Coordination with equipment manufacturers for the physical installation, calibration, and initial testing of radiology equipment within the newly fitted-out space.
- Commissioning & Testing: Comprehensive testing of all installed systems to ensure functionality, safety, and compliance with design specifications and regulatory standards.
Who Needs Radiology Room Refurbishment & Fit-out Service In Namibia?
Radiology departments in Namibia, facing aging infrastructure and evolving technological needs, often require specialized refurbishment and fit-out services. These services are crucial for optimizing workflow, enhancing patient care, and ensuring compliance with modern safety and diagnostic standards.
| Department | Specific Needs Addressed by Refurbishment & Fit-Out |
|---|---|
| Radiology Department (General) | Upgrade of imaging suites (X-ray, CT, MRI, Ultrasound rooms), installation of new equipment, radiation shielding, improved lighting and ventilation, patient waiting areas, reporting stations, staff offices, and changing rooms. |
| Interventional Radiology | Specialized fit-out for procedures requiring sterile environments, advanced imaging integration, dedicated patient recovery areas, and specialized control rooms. |
| Mammography Suite | Creation of a comfortable and private environment, specialized lighting, optimized workflow for mammography procedures, and dedicated reporting areas. |
| Computed Tomography (CT) Scan Room | Precise calibration of imaging equipment, lead shielding for radiation safety, advanced cooling systems, and dedicated control rooms with viewing capabilities. |
| Magnetic Resonance Imaging (MRI) Suite | Shielding against radiofrequency interference, cryogen management (for older MRI systems), patient comfort features, and soundproofing. |
| Ultrasound Rooms | Ergonomic design for sonographers, integration of ultrasound machines and displays, comfortable patient positioning, and appropriate acoustics. |
| X-ray Rooms (General & Digital) | Installation of digital radiography detectors, upgrade of X-ray tubes and generators, robust radiation shielding, and optimized positioning aids. |
| PACS/RIS Rooms (Picture Archiving and Communication System/Radiology Information System) | Dedicated server rooms with climate control, network infrastructure, secure data storage, and ergonomic workstations for radiologists and technicians. |
| Waiting Areas and Patient Flow | Redesign of waiting areas for patient comfort and privacy, improved signage, and optimization of patient pathways through the department. |
| Staff Areas | Renovation of changing rooms, break rooms, and reporting offices to enhance staff well-being and efficiency. |
Target Customers and Departments for Radiology Room Refurbishment & Fit-Out Services in Namibia
- Public Hospitals (Ministry of Health and Social Services)
- Private Hospitals and Clinics
- Specialized Diagnostic Imaging Centers
- Research Institutions (if applicable)
Radiology Room Refurbishment & Fit-out Service Process In Namibia
This document outlines the comprehensive workflow for Radiology Room Refurbishment & Fit-Out Services in Namibia, guiding clients from initial inquiry to project completion. Our process is designed for transparency, efficiency, and client satisfaction, ensuring that each project meets the highest standards of quality and regulatory compliance.
| Stage | Key Activities | Deliverables | Timeline (Indicative) |
|---|---|---|---|
| Initial contact, needs discussion, project manager assignment | Understanding of client requirements, initial scope definition | 1-3 Days |
| On-site evaluation, detailed requirement gathering | Site assessment report, detailed needs analysis document | 3-7 Days |
| Developing layout options, workflow optimization | Conceptual design drawings, space plans | 7-14 Days |
| Creating technical drawings, material specifications | Detailed architectural, M&E, and shielding designs, specifications list | 14-28 Days |
| Costing, proposal compilation | Detailed quotation and formal proposal | 7-10 Days |
| Review, negotiation, signing | Signed contract | 5-10 Days |
| Sourcing and ordering materials and equipment | Procurement orders, material delivery schedule | Varies based on lead times (e.g., 2-8 Weeks) |
| Site prep, securing permits | Permits obtained, site ready for construction | Varies based on local authorities (e.g., 1-4 Weeks) |
| Building, installing, finishing | Completed structural and interior works | Varies based on project complexity (e.g., 4-12 Weeks) |
| Setting up and connecting new equipment | Installed and integrated radiology equipment | Varies based on equipment (e.g., 1-3 Weeks) |
| Inspections, performance checks, radiation surveys | Quality assurance reports, test results, compliance certificates | 5-10 Days |
| Client acceptance, staff training | Handover documentation, training records | 2-5 Days |
| Warranty claims, maintenance | Ongoing support as per contract | As per warranty period |
Radiology Room Refurbishment & Fit-Out Service Process
- {"title":"1. Initial Inquiry & Consultation","description":"The process begins when a client expresses interest in radiology room refurbishment or fit-out. This stage involves understanding the client's basic needs, scope of work, and preliminary budget. A dedicated project manager is assigned."}
- {"title":"2. Site Assessment & Needs Analysis","description":"Our team conducts a thorough site visit to assess the existing radiology room. This includes evaluating space, structural integrity, existing infrastructure (power, plumbing, ventilation), current equipment, and any specific requirements for new equipment. A detailed needs analysis is performed in collaboration with the client and their radiology department staff."}
- {"title":"3. Conceptual Design & Space Planning","description":"Based on the site assessment and needs analysis, conceptual designs and detailed space plans are developed. This stage focuses on optimizing workflow, ensuring patient and staff safety, adhering to radiation protection regulations, and accommodating proposed equipment. Multiple design options may be presented."}
- {"title":"4. Detailed Design & Specification","description":"Once a conceptual design is approved, detailed architectural, electrical, mechanical, and radiation shielding designs are created. This includes precise specifications for all materials, finishes, lighting, HVAC, power, and safety features, along with detailed equipment placement and integration plans."}
- {"title":"5. Quotation & Proposal Submission","description":"A comprehensive quotation and formal proposal are prepared, detailing the scope of work, materials, labor, timelines, and associated costs. This document also outlines payment schedules and contractual terms."}
- {"title":"6. Contract Negotiation & Agreement","description":"The quotation and proposal are reviewed with the client. Negotiations may occur, leading to a finalized contract agreement that is signed by both parties. This marks the formal commencement of the project."}
- {"title":"7. Procurement & Material Sourcing","description":"All necessary materials, equipment, and specialized components are procured from reputable suppliers, both locally in Namibia and internationally if required. Quality control checks are performed on all incoming materials."}
- {"title":"8. Pre-Construction & Permitting","description":"Site preparation activities commence, including necessary demolition, temporary infrastructure setup, and adherence to any local building codes and regulations. All required permits and approvals from Namibian authorities are secured."}
- {"title":"9. Construction & Fit-Out Execution","description":"The core refurbishment and fit-out work begins. This includes structural modifications, installation of radiation shielding, electrical and mechanical system installations, interior finishing (walls, floors, ceilings), lighting, and specialized radiology room features."}
- {"title":"10. Equipment Installation & Integration","description":"New radiology equipment is installed by certified technicians. This stage involves integrating the equipment with the room's infrastructure, ensuring proper calibration, and testing all functionalities. Liaison with equipment manufacturers is maintained."}
- {"title":"11. Quality Assurance & Testing","description":"Rigorous quality assurance checks are conducted throughout the construction and installation phases. Final testing includes comprehensive system checks, radiation surveys, and performance evaluations to ensure compliance with design specifications and regulatory standards."}
- {"title":"12. Client Handover & Training","description":"Upon successful completion and final inspection, the refurbished radiology room is officially handed over to the client. Training sessions are provided to the client's staff on the operation and maintenance of new systems and equipment. All project documentation, warranties, and manuals are provided."}
- {"title":"13. Post-Completion Support & Warranty","description":"We offer ongoing support and warranty services to address any post-completion issues or maintenance needs. Regular check-ins may be scheduled to ensure the continued optimal performance of the radiology room."}
Radiology Room Refurbishment & Fit-out Service Cost In Namibia
Refurbishing and fitting out a radiology room in Namibia is a significant investment that involves various specialized considerations. The cost is influenced by a multitude of factors, ranging from the scope of work and the complexity of equipment to the specific location and the chosen service providers. This service typically encompasses structural modifications, electrical and plumbing upgrades, specialized flooring and wall treatments, ventilation and HVAC systems, shielding requirements (lead lining), lighting, cabinetry, and the installation of imaging equipment. The pricing is highly variable, reflecting the unique demands of medical imaging facilities.
| Service Component | Estimated Price Range (NAD) | Notes |
|---|---|---|
| Initial Consultation & Design | 5,000 - 25,000+ | Depends on complexity and firm reputation. |
| Demolition & Waste Removal | 3,000 - 15,000+ | Varies with the extent of existing structures. |
| Structural Modifications (Walls, Doors) | 10,000 - 50,000+ | Significant variation based on scope. |
| Lead Shielding (per square meter) | 1,500 - 5,000+ | Depends on lead thickness and surface area. |
| Electrical & Plumbing Upgrades | 15,000 - 75,000+ | Highly dependent on equipment requirements. |
| HVAC & Ventilation System Installation | 20,000 - 100,000+ | Crucial for equipment longevity and patient comfort. |
| Specialized Flooring & Wall Finishes | 8,000 - 40,000+ | Durable, antimicrobial, and easy-to-clean materials. |
| Specialized Lighting | 5,000 - 20,000+ | Ambient, task, and emergency lighting. |
| Cabinetry & Storage Solutions | 10,000 - 50,000+ | Custom or modular solutions. |
| Equipment Installation & Calibration | 20,000 - 150,000+ | Varies significantly by imaging modality (e.g., CT, MRI are more complex). |
| Project Management & Supervision | 10,000 - 50,000+ | Essential for coordinating specialized trades. |
| Permits & Approvals | 2,000 - 10,000+ | Subject to local municipal requirements. |
| Contingency (10-15%) | Calculated based on total project cost | Recommended for unforeseen issues. |
| TOTAL ESTIMATED RANGE (Per Room) | 150,000 - 750,000+ NAD | This is a broad estimate. A detailed quote is essential. |
Key Pricing Factors for Radiology Room Refurbishment & Fit-Out in Namibia
- Scope of Work: The extent of the refurbishment (e.g., minor updates vs. complete gutting and rebuilding) significantly impacts cost.
- Size of the Room: Larger rooms naturally require more materials and labor.
- Type of Imaging Equipment: Different modalities (X-ray, CT, MRI, Ultrasound, Mammography) have varying installation requirements, including space, power, and shielding needs.
- Structural Modifications: Relocating walls, creating new doorways, or reinforcing existing structures will add to the expense.
- Lead Shielding: The thickness and extent of lead lining required for radiation protection is a major cost driver.
- Electrical and Plumbing Upgrades: Specialized power outlets, dedicated circuits, and specific water/drainage requirements for equipment.
- HVAC and Ventilation: Maintaining precise temperature and humidity control is crucial for equipment and patient comfort.
- Flooring and Wall Finishes: Specialized, durable, and easy-to-clean materials are often mandated.
- Lighting: Specialized lighting, including ambient and task lighting, is necessary.
- Cabinetry and Storage: Custom-built or modular storage solutions for supplies and equipment.
- Demolition and Waste Removal: Costs associated with removing existing structures and disposing of debris.
- Architectural and Design Fees: Professional services for planning and design.
- Permits and Approvals: Costs associated with obtaining necessary building permits and regulatory approvals.
- Equipment Installation and Calibration: Professional installation and rigorous calibration of all imaging equipment.
- Location within Namibia: Costs for labor and materials can vary between major urban centers (e.g., Windhoek) and more remote regions.
- Contractor's Expertise and Reputation: Highly experienced and specialized contractors may command higher fees.
- Project Management: The complexity of managing a specialized medical fit-out project.
- Contingency: It is advisable to include a contingency for unforeseen issues.
Affordable Radiology Room Refurbishment & Fit-out Service Options
Refurbishing and fitting out a radiology room can be a significant investment, but with strategic planning and the right service provider, it can be managed affordably without compromising quality or functionality. Our service focuses on delivering value through expertly designed refurbishment packages and cost-effective fit-out solutions. We understand that budget constraints are a reality for many healthcare facilities, and our goal is to maximize your return on investment by offering flexible options tailored to your specific needs and financial parameters.
| Service Bundle Name | Typical Inclusions | Cost-Saving Features | Ideal For |
|---|---|---|---|
| Basic Refresh | Repainting, flooring upgrades, minor electrical checks, equipment space preparation. | Standard, durable materials; efficient labor allocation. | Facilities needing a quick aesthetic upgrade or preparing for new, smaller equipment. |
| Standard Fit-Out | Includes Basic Refresh plus: lead lining assessment/installation, basic partitioning, upgraded lighting, plumbing for sinks/showers. | Bulk material purchasing; optimized layout design. | Most common radiology rooms requiring essential functional upgrades. |
| Advanced Suite | Includes Standard Fit-Out plus: advanced ventilation systems, specialized acoustics, integrated IT/data cabling, custom cabinetry, enhanced radiation shielding. | Negotiated supplier rates for specialized equipment; efficient installation of complex systems. | Advanced imaging suites (MRI, CT, Interventional Radiology) with specific technical requirements. |
| Economy Package | Focuses on essential structural and functional elements, utilizing cost-effective but reliable materials. Prioritizes safety and core functionality. | Use of proven, budget-friendly materials; streamlined process. | Facilities with very limited budgets needing essential upgrades to meet safety and basic operational standards. |
Understanding Our Value Bundles & Cost-Saving Strategies
- {"title":"Value Bundles Explained","description":"Our value bundles are pre-packaged combinations of essential services and materials, designed to offer a streamlined and cost-effective approach to radiology room refurbishments. These bundles are curated based on common facility requirements and can be customized to a certain extent."}
- {"title":"Key Cost-Saving Strategies","description":"We employ several strategies to ensure your radiology room refurbishment and fit-out project remains budget-friendly:"}
- {"title":"Phased Refurbishment Options","description":"For larger projects or those with extremely tight budgets, we offer phased refurbishment. This allows you to tackle critical areas first and complete the project over time, spreading the cost and minimizing operational disruption."}
- {"title":"Material Sourcing & Procurement","description":"We leverage our extensive network of suppliers to source high-quality, durable materials at competitive prices. Bulk purchasing and long-term supplier relationships enable us to pass on significant savings to our clients."}
- {"title":"Optimized Design & Space Utilization","description":"Our design team focuses on efficient space planning to maximize the usability of your radiology room. This avoids unnecessary construction and ensures that every square foot serves a purpose, reducing material and labor costs."}
- {"title":"Energy-Efficient Solutions","description":"Incorporating energy-efficient lighting, HVAC systems, and insulation not only reduces your long-term operational expenses but can also be factored into initial fit-out costs through government incentives or preferred supplier pricing."}
- {"title":"Modular & Pre-fabricated Components","description":"Where appropriate, we utilize modular and pre-fabricated components. These can significantly reduce on-site installation time, labor costs, and waste, while often offering excellent durability and aesthetic appeal."}
- {"title":"Comprehensive Project Management","description":"Our experienced project managers ensure the refurbishment stays on schedule and within budget. Proactive planning, clear communication, and efficient execution minimize costly delays and unforeseen expenses."}
Verified Providers In Namibia
In Namibia's evolving healthcare landscape, identifying verified providers is paramount for ensuring quality and trustworthy medical services. Franance Health stands out as a beacon of excellence, meticulously vetting its network of healthcare professionals. This rigorous credentialing process not only confirms their medical qualifications and licenses but also evaluates their commitment to patient care, ethical practices, and continuous professional development. Choosing Franance Health means opting for a network of providers who have undergone extensive scrutiny, offering peace of mind and confidence in the medical services received.
| Provider Type | Franance Health Verification Focus | Why it Matters for Patients |
|---|---|---|
| Doctors (Specialists & General Practitioners) | Medical degree, specialization certifications, licensing, and adherence to ethical codes. | Ensures expertise, correct diagnoses, and appropriate treatment plans from qualified professionals. |
| Hospitals & Clinics | Accreditation status, quality of infrastructure, adherence to safety standards, and qualified medical staff. | Guarantees a safe and well-equipped environment for procedures and recovery, with competent personnel. |
| Diagnostic Laboratories | Laboratory accreditation (e.g., ISO standards), equipment calibration, and qualified technicians. | Ensures accuracy and reliability of test results, crucial for effective diagnosis and treatment monitoring. |
| Pharmacies | Pharmacy licenses, dispensing protocols, and sourcing of genuine medications. | Provides assurance of receiving safe, authentic, and properly dispensed medications. |
Key Credentials Verified by Franance Health
- Valid Medical Licenses and Registrations
- Specialty Board Certifications
- Proof of Continuous Medical Education (CME)
- Clean Disciplinary Records
- Professional Affiliations and Memberships
- Evidence of Malpractice Insurance
- Patient Feedback and Satisfaction Scores (where applicable)
- Accreditation of Facilities (for hospitals and clinics)
Scope Of Work For Radiology Room Refurbishment & Fit-out Service
This Scope of Work (SOW) outlines the comprehensive requirements for the refurbishment and fit-out of a radiology room. It details the technical deliverables and standard specifications necessary to ensure a functional, safe, and compliant environment for advanced diagnostic imaging equipment and patient care. The project encompasses structural modifications, installation of specialized systems, and final finishes, all executed to the highest industry standards.
| Item | Description | Technical Deliverables | Standard Specifications |
|---|---|---|---|
| 1.0 | Demolition & Strip-Out | Removal of existing non-structural walls, flooring, ceiling tiles, and redundant services within the designated radiology room. Includes responsible disposal of all debris according to local regulations. | Compliance with AS/NZS 3000 (Wiring Rules), AS 1428.1 (Design for access and mobility), and relevant hazardous material disposal standards. Minimal disruption to adjacent operational areas. |
| 2.0 | Structural Modifications | Alterations to internal walls to accommodate equipment layout, door openings, and any necessary structural reinforcements. Includes framing, drywall installation, and ensuring structural integrity. | Load-bearing capacity suitable for specified imaging equipment. Wall integrity to meet acoustic and radiation shielding requirements. All materials to comply with NCC (National Construction Code) and relevant Australian Standards. |
| 3.0 | MEP Services Upgrade | Installation of new electrical circuits, data cabling, plumbing for potential ancillary equipment, and ventilation ductwork. Includes main power distribution, emergency power provisions, and communication infrastructure. | Electrical installations to AS/NZS 3000. Data cabling to AS/CA S009. Plumbing to AS/NZS 3500. HVAC to AS/NZS 1668.1 & AS/NZS 1668.2. Dedicated circuits for imaging equipment with surge protection. |
| 4.0 | Radiation Shielding | Installation of lead lining or other approved shielding materials in walls, doors, and windows to meet radiation protection standards for diagnostic imaging. Verification of shielding effectiveness. | Compliance with ARPANSA (Australian Radiation Protection and Nuclear Safety Agency) guidelines and relevant state/territory regulations. Shielding thickness calculated based on equipment type and operational protocols. Certified testing by a qualified radiation physicist. |
| 5.0 | Specialized Equipment Mounting & Integration | Fabrication and installation of mounting systems, support structures, and pathways for radiology equipment (e.g., X-ray tubes, detectors, C-arms, patient tables). Integration with building services for power, data, and control. | Mounting systems designed to support equipment weight and operational loads. Precision alignment and stability. Compliance with manufacturer's installation manuals and relevant AS/NZS standards for mechanical and electrical integration. |
| 6.0 | Acoustic Treatment | Installation of sound-absorbing materials in ceilings, walls, and doors to minimize noise from equipment and external sources, ensuring a calm patient environment and operational efficiency. | Achieve specified acoustic performance targets (e.g., STC ratings for walls and doors, NRC for ceiling tiles) as per acoustic consultant's report. Materials to be fire-rated and comply with AS 1530.1. |
| 7.0 | Lighting & Controls Installation | Installation of general room lighting, task lighting, and specialized lighting systems (e.g., dimmable lighting for procedures). Includes control systems for ease of operation and energy efficiency. | Illuminance levels to AS 1680.1. Emergency lighting to AS/NZS 2293.1. Lighting controls to be user-friendly and compliant with relevant electrical standards. Energy-efficient LED fixtures recommended. |
| 8.0 | Finishes & Cladding | Application of durable, easy-to-clean, and non-porous finishes to walls, floors, and ceilings. Includes installation of specialized wall protection and door hardware. | Flooring: Antistatic, seamless vinyl or epoxy suitable for medical environments. Walls: Washable, impact-resistant paint or panels. Ceilings: Gypsum board or acoustic tiles meeting fire and hygiene standards. All materials to be low VOC and compliant with healthcare facility requirements. |
| 9.0 | Ventilation & HVAC Systems | Installation and integration of HVAC systems to ensure appropriate temperature, humidity, and air exchange rates for patient comfort and equipment performance. Includes air filtration and exhaust systems. | Compliance with AS/NZS 1668.1 & AS/NZS 1668.2, ASHRAE standards for healthcare facilities. Specific air changes per hour (ACH) as per medical advice and regulatory requirements. Positive/negative pressure as required. |
| 10.0 | Safety & Security Systems | Installation of fire detection and alarm systems, emergency exit signage, and potentially access control systems for restricted areas. | Compliance with AS 1670 (Fire detection and alarm systems) and relevant building codes. Emergency lighting and exit signage to AS/NZS 2293.1. |
| 11.0 | Commissioning & Handover | Comprehensive testing of all installed systems, equipment integration, and adherence to specifications. Includes final inspections, documentation, and training for facility staff. | Witness testing of all MEP services, radiation shielding effectiveness, HVAC performance, lighting controls, and acoustic performance. Provision of as-built drawings, O&M manuals, test certificates, and warranty information. |
Key Project Phases & Activities
- Demolition and Strip-Out
- Structural Modifications
- MEP (Mechanical, Electrical, Plumbing) Services Upgrade
- Radiation Shielding Installation
- Specialized Equipment Mounting & Integration
- Acoustic Treatment
- Lighting & Controls Installation
- Finishes & Cladding
- Ventilation & HVAC Systems
- Safety & Security Systems
- Commissioning & Handover
Service Level Agreement For Radiology Room Refurbishment & Fit-out Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Radiology Room Refurbishment & Fit-Out Service provided by [Your Company Name] to [Client Name]. This agreement aims to ensure minimal disruption and efficient project execution during the refurbishment and fit-out process.
| Service Category | Response Time Guarantee | Uptime Guarantee | Resolution Target |
|---|---|---|---|
| Project Kick-off & Initial Consultation | 4 business hours for scheduling, 24 business hours for initial site assessment post-request. | N/A (Pre-operational phase) | N/A |
| Active Refurbishment & Fit-Out Phase | 2 business hours for acknowledgment of critical site issues, 4 business hours for on-site presence for critical issues. | N/A (Construction phase) | Varies based on scope. Defined in project plan. |
| Post-Fit-Out (Defect Rectification - Critical) | 1 business hour for acknowledgment, 4 business hours for on-site technician dispatch. | 99.8% Uptime (excluding scheduled maintenance) | 8 business hours for resolution or mitigation plan. |
| Post-Fit-Out (Defect Rectification - Major) | 2 business hours for acknowledgment, 8 business hours for on-site technician dispatch. | 99.8% Uptime (excluding scheduled maintenance) | 24 business hours for resolution or mitigation plan. |
| Post-Fit-Out (Defect Rectification - Minor) | 4 business hours for acknowledgment, next business day for on-site technician dispatch. | 99.8% Uptime (excluding scheduled maintenance) | 3 business days for resolution. |
| Scheduled Maintenance | Advance notification of at least 10 business days. | N/A (Planned downtime) | Defined within the maintenance schedule. |
Key Performance Indicators (KPIs) and Guarantees
- Response Time: Refers to the time taken for [Your Company Name] to acknowledge and initiate action upon receiving a request for service, support, or reporting of an issue.
- Uptime Guarantee: Refers to the guaranteed availability of the refurbished radiology room for its intended use, accounting for planned maintenance and unavoidable delays.
- Critical Incident: Any issue that renders the radiology room completely inoperable or significantly impairs its functionality, preventing patient imaging procedures.
- Major Incident: Any issue that significantly impacts the functionality of the radiology room but does not completely prevent all imaging procedures.
- Minor Incident: Any issue that causes minor inconvenience or affects non-critical functionality of the radiology room.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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