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Verified Service Provider in Mozambique
Modular Operating Theater (OT) Design & Build Coordination Service in Mozambique
Engineering Excellence & Technical Support
Modular Operating Theater (OT) Design & Build Coordination Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Rapid Deployment & Scalability
Leverage modular construction for significantly faster OT setup times in Mozambique, enabling immediate response to healthcare needs and future-proofing expansions with adaptable, pre-fabricated units.
Integrated MEP & Infection Control
Ensure seamless integration of specialized Mechanical, Electrical, and Plumbing (MEP) systems and advanced infection control protocols within the modular OT framework, meeting international standards for patient safety and operational efficiency in Mozambique.
Localized Supply Chain & Skill Development
Facilitate efficient project execution in Mozambique through coordinated sourcing from local and international suppliers, coupled with knowledge transfer and on-site training for Mozambican construction and medical teams, fostering sustainable healthcare infrastructure.
What Is Modular Operating Theater (Ot) Design & Build Coordination Service In Mozambique?
Modular Operating Theater (OT) Design & Build Coordination Service in Mozambique refers to a specialized project management offering focused on the planning, design, procurement, and construction of prefabricated, adaptable surgical suites. This service streamlines the entire process from conceptualization to final handover, ensuring that modular OT units meet stringent healthcare standards, local regulatory requirements, and the specific clinical needs of a facility. It integrates architectural, engineering, and construction disciplines with a strong emphasis on off-site fabrication and on-site assembly, optimizing project timelines, budget control, and quality assurance. The coordination aspect is crucial, bridging the gap between the modular manufacturer, local construction partners, healthcare stakeholders, and regulatory bodies within the Mozambican context.
| Who Needs This Service? | Typical Use Cases in Mozambique |
|---|---|
| Public Hospitals and Clinics: Requiring expansion or upgrade of surgical capacity with minimal disruption and faster deployment. | Establishment of new modular surgical units in remote or underserved areas. |
| Private Healthcare Providers: Seeking cost-effective and rapid expansion of services, or specialized OT configurations. | Implementing advanced surgical specialties with specific environmental and technical demands (e.g., cardiology, neurosurgery). |
| Emergency Response and Disaster Relief Organizations: Needing temporary or rapidly deployable surgical facilities. | Setting up mobile surgical units for humanitarian missions or post-disaster medical aid. |
| Research and Training Institutions: Requiring state-of-the-art facilities for medical education and surgical innovation. | Developing flexible OT environments that can be adapted for training simulations or research protocols. |
| Government Health Ministries: Overseeing national healthcare infrastructure development and modernization programs. | Implementing standardized modular OT designs across multiple public health facilities to ensure consistency and efficiency. |
Key Components of Modular OT Design & Build Coordination Service
- Needs Assessment and Functional Programming: Detailed analysis of the healthcare facility's surgical services requirements, patient flow, and technology integration.
- Conceptual and Detailed Design Development: Creation of architectural, structural, mechanical, electrical, and plumbing (MEP) designs tailored to modular construction principles and healthcare specifications.
- Regulatory Compliance and Permitting: Navigating and securing all necessary permits, approvals, and certifications from Mozambican health and construction authorities.
- Modular Manufacturer Selection and Procurement: Identifying, evaluating, and contracting with suitable modular OT manufacturers, managing the tender process and supply chain.
- Site Assessment and Preparation: Evaluating the existing site conditions and coordinating necessary civil works for foundation, utilities, and access.
- On-site Assembly and Installation Supervision: Overseeing the logistics, installation, and integration of prefabricated modular OT components.
- Quality Assurance and Control: Implementing rigorous quality checks throughout the design, manufacturing, and construction phases.
- Commissioning and Handover: Performing system testing, validation, and training for end-users, culminating in the official handover of the operational OT.
- Project Management and Reporting: Comprehensive oversight of project schedule, budget, risk management, and regular stakeholder communication.
Who Needs Modular Operating Theater (Ot) Design & Build Coordination Service In Mozambique?
Modular Operating Theater (OT) Design & Build Coordination Service is crucial for healthcare facilities in Mozambique looking to establish or upgrade their surgical capabilities with efficiency, cost-effectiveness, and minimal disruption. This specialized service ensures that the complex process of designing, constructing, and integrating modular OT units is managed seamlessly, from initial concept to final handover. It addresses the unique challenges faced in Mozambique, such as the need for rapid deployment, controlled environments, and adherence to international standards within the local context. By outsourcing this coordination, healthcare providers can focus on their core mission of patient care, confident that their surgical infrastructure is being developed to the highest specifications.
| Target Customer Type | Relevant Departments/Use Cases |
|---|---|
| Tertiary and Referral Hospitals | General Surgery, Orthopedics, Urology, Gynecology, ENT, Ophthalmology, Emergency Surgery |
| Specialized Medical Centers | Cardiovascular Surgery, Neurosurgery, Oncology Surgery, Transplant Surgery, Pediatric Surgery |
| Government Health Initiatives & Public Hospitals | Primary Surgical Care, Trauma Surgery, Maternal & Child Health Surgeries, General Surgical Needs |
| Private Healthcare Providers & Clinics | Cosmetic Surgery, Advanced Laparoscopic Surgery, General Surgery, Fertility Procedures |
| NGOs & International Aid Agencies | Disaster Relief Surgeries, Essential Surgical Services in Remote Areas, Training & Capacity Building OTs |
| New Hospital Developments | Complete Surgical Suite Design & Integration, including Pre-op, Post-op, Sterilization, and Ancillary Spaces |
Target Customers & Departments in Mozambique
- Tertiary and Referral Hospitals: Facilities serving large populations and complex medical cases require advanced surgical suites.
- Specialized Medical Centers: Institutions focusing on specific surgical disciplines (e.g., cardiac, neurosurgery, oncology) that demand highly customized and advanced OT environments.
- Government Health Initiatives & Public Hospitals: Ministry of Health projects aimed at expanding or modernizing public healthcare infrastructure, particularly in underserved regions.
- Private Healthcare Providers & Clinics: Growing private sector entities seeking to offer high-quality surgical services and attract patients with modern facilities.
- Non-Governmental Organizations (NGOs) & International Aid Agencies: Organizations involved in improving healthcare access and infrastructure in Mozambique, often with limited-time projects and budget constraints.
- New Hospital Developments: Greenfield projects requiring the complete design and build of surgical departments from the ground up.
Modular Operating Theater (Ot) Design & Build Coordination Service Process In Mozambique
This document outlines the comprehensive workflow for our Modular Operating Theater (OT) Design & Build Coordination Service, specifically tailored for projects in Mozambique. Our service ensures a streamlined and efficient process from the initial client inquiry to the final handover of a fully functional modular OT.
| Stage | Description | Key Activities | Deliverables | Timeline (Estimated) | Mozambique Specific Considerations |
|---|---|---|---|---|---|
| Understanding the client's basic requirements and project scope. | Initial discussions, scope definition, identification of key stakeholders. | Project brief, preliminary scope document. | 1-2 weeks | Language proficiency (Portuguese/English), understanding of local healthcare landscape. |
| Thorough evaluation of the client's specific medical needs and the designated site. | On-site visit, detailed requirements gathering (medical equipment, workflows, capacity), site assessment (access, utilities, structural integrity). | Detailed requirements report, site survey report. | 2-3 weeks | Permitting requirements, land ownership, local building codes, environmental regulations, existing infrastructure assessment. |
| Translating needs into a preliminary design concept and providing a cost estimate. | Development of preliminary floor plans, 3D visualizations, equipment layout suggestions, preliminary Bill of Quantities (BOQ), cost estimation. | Conceptual design drawings, preliminary proposal with cost breakdown. | 3-4 weeks | Local aesthetic preferences, energy efficiency considerations, potential for renewable energy integration. |
| Finalizing all technical specifications and engineering drawings. | Architectural, structural, MEP (Mechanical, Electrical, Plumbing) design, medical gas systems design, integration of specialized OT equipment, final BOQ. | Complete set of detailed design drawings, technical specifications, final BOQ. | 6-8 weeks | Compliance with international and Mozambican healthcare standards, material availability, seismic considerations, wind load calculations. |
| Sourcing materials and manufacturing the modular OT components. | Supplier selection, material procurement, fabrication of modular units, quality control checks. | Manufactured modular OT components, quality assurance reports. | 12-16 weeks | Local content requirements, import duties and taxes, lead times for specialized components, supplier verification. |
| Planning and executing the transportation of modular components and preparing the site for installation. | Transportation planning (shipping, customs clearance, local transport), site clearance, foundation preparation, utility hook-up points. | Logistics plan, site preparation report, necessary permits for transport and construction. | 4-6 weeks | Road infrastructure assessment, port capacity, customs procedures, security during transport, local labor for site preparation. |
| Assembling the modular OT on-site and ensuring all systems are functional. | On-site assembly of modular units, installation of MEP and medical gas systems, integration of medical equipment, testing and commissioning of all systems. | Fully installed and commissioned modular OT, system test reports. | 6-10 weeks | Availability of skilled labor, on-site coordination with local contractors, weather conditions, electrical grid stability, water supply reliability. |
| Ensuring the client's staff are trained on the operation and maintenance of the new OT. | User training on OT equipment, maintenance procedures, safety protocols, final inspection and handover documentation. | Training manuals, operational guides, maintenance schedules, handover certificate. | 1-2 weeks | Language of training materials, cultural sensitivity in training delivery, availability of client's staff for training. |
| Providing ongoing support and addressing any immediate post-handover issues. | Defect rectification, performance monitoring, warranty support, spare parts management. | Warranty documentation, maintenance contract (optional), support contact information. | Ongoing (as per contract) | Remote support capabilities, availability of local technicians for on-site visits, spare parts availability within Mozambique. |
Service Workflow Stages
- Initial Inquiry & Consultation
- Needs Assessment & Site Survey
- Conceptual Design & Proposal Development
- Detailed Design & Engineering
- Procurement & Manufacturing
- Logistics & Site Preparation
- On-site Installation & Commissioning
- Training & Handover
- Post-Installation Support
Modular Operating Theater (Ot) Design & Build Coordination Service Cost In Mozambique
Designing and constructing a Modular Operating Theater (OT) in Mozambique involves a range of costs influenced by several key factors. The 'build' aspect often refers to the site preparation, foundation, and integration of modular units, while the 'design' encompasses architectural, engineering, and specialized medical equipment planning. Coordination services are crucial for ensuring seamless integration of all components, adherence to local regulations, and efficient project management. The price can vary significantly based on the size and complexity of the OT, the quality of materials used, the level of customization required, and the chosen contractor's experience and reputation.
| Service Component | Estimated Price Range (MZN - Metical) | Notes |
|---|---|---|
| Modular OT Design (Conceptual & Detailed) | 80,000 - 300,000+ | Covers architectural, MEP (Mechanical, Electrical, Plumbing) design, and specialized OT layout planning. |
| Modular Unit Fabrication & Supply | 1,500,000 - 6,000,000+ per unit (approx. 25-50 sqm) | Price varies greatly based on size, materials, and integrated features (e.g., integrated lighting, wall panels). |
| Site Preparation & Foundation | 200,000 - 800,000+ | Includes excavation, concrete work, and ensuring a stable base for modular units. |
| On-site Assembly & Installation | 400,000 - 1,500,000+ | Labor costs for connecting modular units, sealing, and initial structural integration. |
| MEP Systems Installation & Integration | 600,000 - 2,500,000+ | Includes HVAC, medical gases, electrical, lighting, and plumbing integration within the modular structure. |
| Medical Equipment Installation & Commissioning | Variable (depends on equipment) | Cost is directly tied to the type and quantity of surgical equipment installed. |
| Coordination & Project Management Fee | 5% - 15% of total project cost | Covers oversight, scheduling, quality control, and liaison between all parties. |
| Permitting & Regulatory Fees | 50,000 - 200,000+ | Costs associated with obtaining necessary building and healthcare permits. |
| Contingency (10-15%) | Highly recommended | For unforeseen issues and changes during the project. |
| Total Estimated Project Cost (Excluding major medical equipment) | 3,000,000 - 12,000,000+ MZN (for a standard 2-unit OT) | This is a broad range and can increase significantly with larger OTs or premium features. |
Key Pricing Factors for Modular OT Design & Build Coordination Services in Mozambique:
- Size and Square Footage: Larger OTs require more modular units and extensive site work, directly increasing material and labor costs.
- Level of Customization: Bespoke designs, specialized ventilation (e.g., laminar flow), advanced lighting, and integrated audio-visual systems will elevate the price.
- Equipment Integration: The cost of specialized OT equipment (surgical lights, tables, imaging systems, anesthesia machines) and their seamless integration into the modular structure is a significant component.
- Site Conditions and Preparation: The existing site's accessibility, ground stability, and the need for extensive excavation, foundation work, or utility connections will impact costs.
- Material Quality and Durability: Higher-grade, hospital-certified materials for walls, flooring, ceilings, and finishes will be more expensive but offer better hygiene and longevity.
- Complexity of Services: The number and complexity of integrated medical gases, HVAC systems, electrical infrastructure, and waste management systems will influence pricing.
- Contractor Experience and Reputation: Established firms with a proven track record in medical facility construction may command higher fees due to their expertise and reliability.
- Regulatory Compliance and Permitting: Navigating Mozambique's building codes, healthcare regulations, and obtaining necessary permits can incur administrative and professional service costs.
- Project Management and Coordination Scope: The extent of project management, including site supervision, procurement, quality control, and stakeholder communication, will affect the coordination fee.
- Geographical Location within Mozambique: Costs can vary between major cities (Maputo, Beira) and more remote areas due to differences in labor availability, material transport, and local overheads.
Affordable Modular Operating Theater (Ot) Design & Build Coordination Service Options
Our Affordable Modular Operating Theater (OT) Design & Build Coordination Service offers comprehensive solutions designed to optimize your surgical facility's efficiency, safety, and budget. We provide flexible value bundles and implement strategic cost-saving measures throughout the entire design and build process, from initial concept to final handover. Our expertise ensures a streamlined, high-quality modular OT that meets all regulatory requirements and your specific clinical needs.
| Value Bundle Option | Description | Key Benefits | Cost-Saving Focus |
|---|---|---|---|
| Essential Connect | Core design consultation, modular component selection, and basic build coordination. | Rapid deployment, cost-effective initial setup, functional OT space. | Streamlined design, standardized components, efficient project management. |
| Enhanced Flow | Includes Essential Connect plus advanced ergonomic design, specialized equipment integration, and enhanced infection control features. | Optimized surgical workflows, improved patient safety, future-proofed facility. | Advanced simulation for workflow, pre-fabrication for reduced on-site work, bulk purchasing of integrated systems. |
| Total Integration | Comprehensive service from conceptualization to post-occupancy support, including advanced technology integration, custom finishes, and ongoing maintenance planning. | State-of-the-art facility, maximum operational efficiency, long-term value and sustainability. | Lifecycle cost analysis, energy-efficient solutions, optimized material selection, strategic phasing of construction. |
Key Service Components & Value Proposition
- Expert Design & Engineering: Tailored modular OT layouts optimized for workflow, infection control, and equipment integration.
- Procurement & Supplier Management: Leveraging our network for competitive pricing on high-quality modular components and finishes.
- On-site Coordination & Supervision: Ensuring seamless integration of modular elements and adherence to construction schedules.
- Regulatory Compliance & Certification Assistance: Guiding you through necessary approvals and quality assurance processes.
- Risk Mitigation & Quality Control: Proactive identification and management of potential issues to prevent costly delays and rework.
- Budgetary Control & Transparency: Detailed cost breakdowns and continuous monitoring to stay within financial parameters.
Verified Providers In Mozambique
In Mozambique, identifying truly 'verified providers' can be a challenge. However, the credentials and rigorous standards upheld by Franance Health set them apart, positioning them as a premier choice for healthcare services. Their commitment to excellence is reflected in their comprehensive verification processes, which ensure that all affiliated healthcare professionals and facilities meet the highest benchmarks for quality, safety, and ethical practice. This meticulous approach provides patients with the confidence and peace of mind that comes from accessing care from trusted and legitimate sources.
| Credential Aspect | Franance Health Standard | Patient Benefit |
|---|---|---|
| Licensing and Certification | Verification of current and valid professional licenses and certifications. | Ensures practitioners are legally qualified and have met established educational and training requirements. |
| Experience and Specialization | Assessment of professional experience and documented areas of specialization. | Connects patients with providers possessing the most relevant expertise for their specific health needs. |
| Facility Standards | Inspection and accreditation of healthcare facilities for safety, hygiene, and equipment. | Guarantees a safe and well-equipped environment for treatment and procedures. |
| Patient Feedback and Reputation | Monitoring of patient satisfaction and professional conduct. | Promotes accountability and upholds high levels of service quality and patient experience. |
| Continuing Professional Development | Encouragement and verification of ongoing training and education. | Ensures providers are up-to-date with the latest medical advancements and best practices. |
Why Franance Health Credentials Matter:
- Rigorous vetting of all healthcare professionals and facilities.
- Adherence to international standards of quality and safety.
- Commitment to ethical medical practices and patient-centered care.
- Ensuring access to licensed and qualified practitioners.
- Providing transparent information about provider qualifications and services.
- Promoting a secure and reliable healthcare ecosystem.
Scope Of Work For Modular Operating Theater (Ot) Design & Build Coordination Service
This Scope of Work (SOW) outlines the services required for the Design and Build Coordination of a Modular Operating Theater (OT). The service provider will be responsible for managing the entire process from concept design through to final handover, ensuring adherence to all technical requirements and standard specifications. The primary objective is to deliver a fully functional, state-of-the-art modular OT that meets stringent healthcare standards and client expectations.
| Technical Deliverable | Description | Standard Specification/Reference | Associated Tasks |
|---|---|---|---|
| Architectural Design Drawings (2D/3D) | Detailed floor plans, elevations, sections, and 3D visualizations of the modular OT, including room layouts, equipment placement, and circulation paths. | Local Building Codes, Healthcare Facility Guidelines (e.g., JCI, WHO), Client's Specific Requirements, ASHRAE Standards for HVAC in Healthcare Facilities. | Conceptual Design Review, Design Development, Final Design Approval, Coordination with MEP and Structural disciplines. |
| Structural Design & Calculations | Design of the modular OT structure to support all equipment, safe load capacities, and seismic considerations. | Local Building Codes, Steel/Concrete Design Standards (e.g., AISC, ACI), Manufacturer's Load Data for Equipment. | Structural Analysis, Structural Drawings, Material Specifications, Load Calculations. |
| Mechanical, Electrical, and Plumbing (MEP) Design Drawings | Detailed drawings for HVAC, medical gases, electrical power distribution, lighting, communication systems, and plumbing. | NFPA Standards (e.g., NFPA 99 for Medical Gas Systems, NFPA 70 for Electrical), ASHRAE Standards, Local Electrical & Plumbing Codes, Manufacturer Specifications. | System Design, Equipment Selection, Power Load Calculations, Airflow Calculations, Ductwork & Piping Layouts, Schematics, Single-Line Diagrams. |
| HVAC System Design & Performance Specifications | Design of a cleanroom-compliant HVAC system ensuring precise temperature, humidity control, and positive/negative pressure gradients as required for different OT zones. | ISO 14644 (Cleanroom Classification), ASHRAE 170 (Ventilation of Healthcare Facilities), SMACNA Standards, Local Environmental Regulations. | Air Change Rate Calculations, HEPA Filter Specifications, Pressure Differential Control Strategy, Energy Efficiency Considerations. |
| Medical Gas Systems Design | Design of medical gas pipeline systems (oxygen, medical air, vacuum, nitrous oxide, etc.) compliant with safety and purity standards. | NFPA 99, BS EN 737, ISO 7396, Local Medical Gas Regulations, Manufacturer's Standards for Outlets and Manifolds. | Pipeline Sizing & Material Selection, Pressure Regulation, Alarm Systems Design, Material Traceability. |
| Electrical Systems Design | Design of power distribution, emergency power, specialized lighting (surgical, examination), and integrated control systems. | NFPA 70 (NEC), IEC Standards, Local Electrical Codes, Manufacturer Specifications for Surgical Lights and Control Panels. | Load Balancing, UPS and Generator Sizing, Lighting Lux Level Calculations, Earthing and Bonding Systems. |
| Infection Control & Materials Specification | Selection of non-porous, seamless, and easily cleanable materials for all surfaces (floors, walls, ceilings) and integration of infection control measures. | HTM 04-01 (Health Technical Memorandum), ASTM Standards for Material Properties, Manufacturer's Certifications for Antimicrobial Properties, Fire Ratings. | Material Testing & Approval, Sealing & Finishing Specifications, Waste Management Provisions. |
| Acoustic Performance Specification | Ensuring acceptable noise levels within the OT through acoustic design and material selection. | ISO 717, ASHRAE 170, Manufacturer's Acoustic Data for Equipment and Materials. | Sound Transmission Class (STC) Ratings, Noise Reduction Coefficient (NRC) of materials, Equipment Noise Level Limits. |
| Integrated Control Systems (ICS) / Building Management System (BMS) Integration | Design and integration of a centralized system for monitoring and controlling OT environmental parameters, lighting, and equipment. | BACnet/Modbus Protocols, Manufacturer's Integration Guides, Hospital IT Policies. | System Architecture Design, User Interface (UI) / User Experience (UX) Design, Data Logging and Reporting Requirements. |
| Traffic Flow and Ergonomics Study | Optimization of OT layout to facilitate efficient patient and staff movement, minimize cross-contamination, and ensure optimal workflow. | Healthcare Design Best Practices, User Feedback, Workflow Analysis. | Circulation Path Analysis, Equipment Placement for Accessibility, Staff Workstation Design. |
| Equipment Integration Plan | Detailed plan for the integration and interface of all surgical equipment (booms, lights, imaging systems, etc.) with the OT infrastructure. | Manufacturer's Installation Manuals, Interface Standards (e.g., DICOM for imaging), Technical Specifications of Equipment. | Coordination with Equipment Vendors, Power & Data Outlet Requirements, Structural Support Requirements. |
| Fire Safety & Protection Design | Incorporation of fire detection, suppression, and compartmentation measures as per fire safety codes. | NFPA 101 (Life Safety Code), Local Fire Codes, BS EN Standards for Fire Resistance. | Fire-Rated Materials Specification, Sprinkler System Design, Fire Alarm Integration. |
| Commissioning & Validation Plan | Comprehensive plan for testing, balancing, and validating all systems to ensure they meet design intent and operational requirements. | ASHRAE Guideline 0, NEBB Procedural Standards, Manufacturer's Test Procedures, Client's Performance Acceptance Criteria. | Pre-functional Checklists, Functional Performance Tests, Integrated Systems Tests, Environmental Validation (e.g., pressure differentials, air quality). |
| As-Built Drawings & Documentation | Accurate representation of the final constructed modular OT, including all installed systems and components. | Client's Documentation Standards, CAD Standards, Digital Archiving Requirements. | Updating Design Drawings, Generating Final Record Drawings, Compiling O&M Manuals, Warranties, and Test Reports. |
Key Responsibilities
- Detailed Design Development & Coordination
- Subcontractor Management & Quality Control
- Procurement & Logistics Coordination
- On-site Installation Supervision
- Testing, Commissioning & Validation
- Documentation & Handover
Service Level Agreement For Modular Operating Theater (Ot) Design & Build Coordination Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Modular Operating Theater (OT) Design & Build Coordination Service. This SLA is designed to ensure efficient communication, timely resolution of issues, and a reliable operational environment for the modular OT project.
| Service Component | Response Time Target | Uptime Guarantee | Notes/Exclusions |
|---|---|---|---|
| Initial Contact & Acknowledgment (Email/Phone) | 1 Business Hour | N/A | Applies to all reported issues and critical requests during business hours (9 AM - 5 PM, Monday-Friday, excluding public holidays). |
| Technical Support & Troubleshooting (Design/Coordination Issues) | 4 Business Hours | 99.5% | Applies to issues affecting the progress of design or build coordination. Excludes time required for client input or third-party vendor responses. |
| Project Management Updates & Status Reports | 2 Business Days (Weekly/Bi-weekly as agreed) | N/A | Frequency of reports to be mutually agreed upon. Delays due to client review are not counted against SLA. |
| Scheduled Maintenance Notification | 48 Business Hours prior | N/A | Advance notice for planned system updates or maintenance that may temporarily affect service availability. |
| Emergency Support (Critical Project Blockers) | 2 Business Hours | N/A | For issues identified as critical blockers to the project timeline. Response involves immediate engagement and escalation. |
Key Performance Indicators (KPIs) and Guarantees
- {"title":"Response Times","description":"Defines the maximum acceptable time for the service provider to acknowledge and begin addressing reported issues or requests."}
- {"title":"Uptime Guarantees","description":"Specifies the minimum percentage of time the coordination services are expected to be available and functional, excluding scheduled maintenance."}
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