Verified Service Provider in Mozambique
Operating Theatre Turnkey Build in Mozambique
Engineering Excellence & Technical Support
Complete OR design, equipment integration and commissioning High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced HVAC & HEPA Filtration
Implementation of a state-of-the-art HVAC system with integrated HEPA filtration, ensuring Class 10,000 air purity standards crucial for infection control in surgical environments, even within Mozambique's challenging climate.
Integrated Medical Gas Systems
Design and installation of a robust, centralized medical gas pipeline system (oxygen, medical air, vacuum) adhering to international standards, providing reliable and safe gas supply essential for critical patient care.
Uninterrupted Power Supply (UPS) & Generator Backup
Provision of a redundant power solution including medical-grade UPS and a high-capacity generator, guaranteeing continuous operation of all critical theatre equipment and life support systems during any power fluctuations or outages.
What Is Operating Theatre Turnkey Build In Mozambique?
An Operating Theatre Turnkey Build in Mozambique refers to the comprehensive, end-to-end service of designing, constructing, equipping, and commissioning a fully functional operating theatre facility. This service encompasses all aspects of project management from initial concept and site selection through to final handover, ensuring the facility meets the highest international standards for patient safety, infection control, and surgical efficacy within the Mozambican context. It is a "ready-to-operate" solution, minimizing the client's involvement in the intricate details of construction and procurement. The service typically involves a multidisciplinary team of architects, engineers, specialized medical equipment suppliers, construction professionals, and project managers who collaborate to deliver a seamless and compliant operating theatre.
| Who Needs This Service? | Typical Use Cases | ||||
|---|---|---|---|---|---|
| Public Healthcare Providers: Ministry of Health, regional hospitals, and district healthcare facilities in Mozambique seeking to upgrade or expand surgical capacity. | Private Healthcare Institutions: New private hospitals, specialized clinics, or existing private facilities looking to establish or modernize operating theatre suites to offer advanced surgical services. | Non-Governmental Organizations (NGOs): Organizations involved in humanitarian aid and healthcare delivery in Mozambique requiring rapid deployment of functional surgical infrastructure. | Mining and Oil & Gas Companies: Corporations operating in remote areas of Mozambique that require on-site medical facilities, including operating theatres, to provide occupational health services and emergency surgical care for their workforce. | Medical Tourism Facilitators: Entities aiming to establish specialized surgical centers in Mozambique to attract international patients, necessitating state-of-the-art facilities. | |
| Establishment of New Hospitals/Clinics: Creating a greenfield operating theatre facility from inception. | Expansion of Existing Surgical Services: Adding new operating theatres to an existing healthcare complex. | Replacement of Outdated Infrastructure: Upgrading or replacing aging and non-compliant operating theatre facilities. | Specialized Surgical Centers: Developing dedicated centers for specific surgical disciplines (e.g., cardiac surgery, neurosurgery, orthopedics). | Emergency Response Facilities: Rapid deployment of mobile or modular operating theatre solutions in response to public health crises or disasters. | Remote Area Healthcare Provision: Providing essential surgical services in geographically isolated regions of Mozambique. |
Key Components of an Operating Theatre Turnkey Build:
- Design and Planning: Architectural design adhering to international standards (e.g., HTM, FGI), including layout, workflow optimization, HVAC systems (laminar flow, positive pressure), lighting (surgical, ambient), power distribution (uninterruptible power supply - UPS, backup generators), and waste management systems.
- Construction and Civil Works: Site preparation, foundation, structural erection, internal finishing (anti-bacterial wall coverings, seamless flooring, lead shielding for radiology), and utility installation.
- Medical Gas Systems: Design, installation, and commissioning of medical air, oxygen, vacuum, and nitrous oxide pipelines, including central supply units and alarm systems.
- Sterilization and Infection Control: Integration of central sterile supply departments (CSSD) interfaces, autoclaves, instrument washers, and appropriate air filtration systems.
- Specialized Equipment Installation: Procurement, installation, and calibration of surgical tables, operating lights, anesthesia machines, patient monitors, electrosurgical units, C-arms, endoscopes, and associated surgical instrumentation.
- Ancillary Facilities: Construction and equipping of pre-operative holding areas, recovery rooms (PACU), scrub-up areas, instrument preparation rooms, staff changing rooms, and sterile storage.
- Information Technology (IT) Integration: Installation of network infrastructure for PACS (Picture Archiving and Communication System), HIS (Hospital Information System) integration, and potential for telemedicine capabilities.
- Commissioning and Validation: Comprehensive testing of all systems and equipment, performance verification, staff training on equipment operation and facility protocols, and final certification for operational readiness.
- Regulatory Compliance and Permitting: Navigating local building codes, health regulations, and obtaining necessary operational permits within Mozambique.
Who Needs Operating Theatre Turnkey Build In Mozambique?
A turnkey operating theatre build in Mozambique offers a comprehensive solution for healthcare facilities requiring state-of-the-art surgical environments. This service typically encompasses the entire process from design and construction to the installation of all necessary medical equipment and finishes. The demand for such specialized projects in Mozambique is driven by a need to upgrade existing infrastructure, expand surgical capacity, and meet international standards for patient safety and surgical efficacy. Turnkey solutions provide a streamlined, efficient, and cost-effective approach, especially for organizations with limited in-house expertise in complex medical construction and equipment procurement.
| Department | Specific Needs Addressed by Turnkey Builds |
|---|---|
| General Surgery | Modernized sterile environments, advanced imaging integration, efficient workflow design, high-quality lighting and ventilation systems. |
| Orthopedics | Space for large equipment (e.g., C-arms), specialized tables, advanced imaging capabilities, infection control measures for bone procedures. |
| Cardiology/Cardiothoracic Surgery | Integration of complex cardiac imaging (echocardiography, angiography), specialized surgical tables, advanced life support systems, strict sterile protocols. |
| Neurosurgery | Precision imaging integration (e.g., intraoperative MRI/CT), specialized microscopes, advanced navigation systems, highly controlled environments. |
| Obstetrics and Gynecology (including Emergency Obstetric Care) | Dedicated theatre spaces, specialized delivery tables, integrated neonatal resuscitation equipment, efficient access for emergency procedures. |
| Ophthalmology | High-precision lighting, specialized microscopes, integration of diagnostic equipment, sterile environments optimized for delicate eye surgery. |
| Anesthesia | Ergonomic workstation design, seamless integration of anesthesia machines and monitoring equipment, efficient access to emergency drugs and supplies. |
| Sterilization and CSSD (Central Sterile Supply Department) | While not part of the OT itself, a turnkey build might include the infrastructure for an integrated or nearby CSSD, ensuring a continuous supply of sterile instruments. |
Target Customers for Operating Theatre Turnkey Builds in Mozambique
- Public Hospitals: Government-funded hospitals seeking to modernize their surgical departments to improve healthcare access and quality for the general population.
- Private Hospitals and Clinics: For-profit healthcare providers aiming to enhance their service offerings, attract more patients, and compete with regional and international standards.
- Mission Hospitals and NGOs: Healthcare organizations run by religious missions or non-governmental organizations that are committed to providing medical services in underserved areas and require reliable, advanced surgical facilities.
- Specialty Surgical Centers: New or existing facilities focusing on specific surgical disciplines (e.g., cardiology, orthopedics, ophthalmology) that require highly specialized operating theatre environments.
- Government Health Initiatives: Projects funded by national or international health programs aimed at improving surgical care infrastructure across the country.
- Research and Teaching Hospitals: Institutions involved in medical education and research that need advanced operating theatres for training future surgeons and conducting innovative procedures.
Operating Theatre Turnkey Build Process In Mozambique
Embarking on an operating theatre turnkey build project in Mozambique involves a structured workflow to ensure successful planning, execution, and handover. This process, often managed by specialized turnkey providers, navigates through distinct phases, from the initial client inquiry to the final operational readiness of the theatre. Each stage requires meticulous attention to detail, adherence to local regulations, and a collaborative approach between the client and the build team.
| Phase | Key Activities | Deliverables | Key Considerations (Mozambique) |
|---|---|---|---|
| Inquiry & Consultation | Initial client briefing, requirement gathering, budget discussion. | Project brief, preliminary scope of work. | Understanding local healthcare needs and existing infrastructure limitations. |
| Feasibility & Site Assessment | Site visit, infrastructure assessment, geotechnical survey (if needed). | Feasibility report, site suitability analysis. | Land ownership, access routes, availability of utilities, local building regulations. |
| Conceptual Design | Space planning, workflow analysis, preliminary layouts. | Conceptual drawings, preliminary equipment list. | Adherence to national healthcare standards, cultural considerations in space utilization. |
| Detailed Design & Engineering | Architectural, structural, MEP design, specialized system design. | Detailed blueprints, technical specifications, Bill of Quantities (BOQ). | Compliance with Mozambican building codes, seismic considerations (if applicable), import regulations for specialized equipment. |
| Regulatory Approvals | Submission of plans, engagement with local authorities. | Building permits, health ministry approvals. | Navigating bureaucratic processes, understanding specific government agency requirements. |
| Tendering & Procurement | Supplier selection, contract negotiation, material ordering. | Procurement contracts, supply chain management plan. | Local content requirements, import duties and taxes, customs clearance procedures. |
| Construction & Installation | Site preparation, civil works, MEP installation. | Completed building shell, installed basic infrastructure. | Skilled labor availability, local construction practices, site safety regulations. |
| Specialized Systems | Installation of HVAC, medical gases, lighting, AV, etc. | Fully functional specialized theatre systems. | Ensuring proper ventilation for infection control, availability of specialized technicians for complex installations. |
| Commissioning & Testing | System validation, performance testing, user acceptance. | Test reports, commissioning certificates. | Verification of compliance with international and local standards, training on troubleshooting. |
| Training & Handover | Staff training, documentation handover, final inspection. | User manuals, training records, Certificate of Practical Completion. | Ensuring adequate transfer of knowledge for local operational management. |
| Post-Occupancy | Warranty support, maintenance contracts. | Ongoing operational efficiency. | Establishing reliable local support networks for maintenance and repairs. |
Operating Theatre Turnkey Build Process in Mozambique: Workflow Stages
- Inquiry & Initial Consultation: The process begins with a prospective client expressing interest in a turnkey operating theatre build. This initial phase involves understanding the client's core requirements, including the type and number of theatres, intended specialties, budget expectations, and desired timeline.
- Feasibility Study & Site Assessment: A detailed feasibility study is conducted, often involving a site visit to the proposed location in Mozambique. This assessment evaluates the site's suitability, infrastructure availability (power, water, waste management), accessibility, and potential logistical challenges. Geotechnical surveys may also be performed.
- Conceptual Design & Space Planning: Based on the initial requirements and site assessment, a conceptual design and detailed space planning are developed. This includes floor layouts, workflow analysis within the theatre, patient and staff flow, and preliminary equipment placement. Local architectural and engineering standards are considered.
- Detailed Design & Engineering: Once the conceptual design is approved, comprehensive architectural, structural, mechanical, electrical, and plumbing (MEP) engineering designs are created. This phase also includes detailed specifications for specialized theatre systems like ventilation (HVAC), medical gases, lighting, and infection control measures. Compliance with Mozambican healthcare building codes and international standards (e.g., HTM, ASHRAE) is paramount.
- Regulatory Approvals & Permitting: A critical stage involving obtaining all necessary permits and approvals from relevant Mozambican authorities. This can include building permits, environmental clearances, and health ministry approvals. The turnkey provider typically manages this complex process, liaising with government bodies.
- Tendering & Procurement: With the designs finalized and approvals in progress, the procurement of materials, equipment, and specialized components begins. This involves sourcing from both local and international suppliers, ensuring quality, compliance, and cost-effectiveness. The turnkey provider manages the entire supply chain.
- Construction & Installation: This is the core execution phase. It encompasses civil works, structural erection, MEP system installation, and the integration of specialized operating theatre equipment. Stringent quality control measures and safety protocols are enforced throughout the construction period.
- Specialized System Integration: This includes the installation and calibration of critical systems such as laminar flow ventilation, medical gas pipelines, surgical lighting systems, integrated audiovisual equipment, and nurse call systems. These are highly specialized and require expert installation.
- Commissioning & Testing: Before handover, all installed systems undergo rigorous testing and commissioning. This verifies that every component and system functions according to design specifications and meets operational requirements. Performance validation and user acceptance testing are conducted.
- Training & Handover: Comprehensive training is provided to the hospital's medical and technical staff on the operation and maintenance of the new operating theatre and its equipment. This ensures seamless integration into the hospital's workflow. Formal handover of the completed facility is then executed.
- Post-Occupancy Support & Maintenance: Even after handover, turnkey providers often offer post-occupancy support, including warranty management, troubleshooting, and ongoing maintenance services to ensure the long-term operational efficiency and reliability of the operating theatre.
Operating Theatre Turnkey Build Cost In Mozambique
Constructing an operating theatre (OT) in Mozambique is a significant undertaking with a wide range of cost implications. The 'turnkey' nature implies a complete, ready-to-use facility, encompassing design, construction, and equipping. The pricing is heavily influenced by several critical factors, making precise cost estimation challenging without detailed project specifications. These factors include the size and complexity of the OT, the specific medical equipment required, the quality of finishes and materials, the project location within Mozambique, and the chosen contractor's experience and overheads. Furthermore, prevailing economic conditions, currency fluctuations (particularly the Mozambican Metical - MZN), and regulatory compliance requirements will all play a role in the final cost. Given these variables, providing a definitive turnkey cost is difficult. However, a general understanding of the pricing factors and potential ranges in local currency (MZN) can be established.
| Cost Component | Estimated Range (MZN - Mozambican Metical) |
|---|---|
| Basic Fit-Out (without major equipment): Includes construction, specialized HVAC, medical gases, basic finishes. This might be for a very basic, non-specialized OT. | MZN 5,000,000 - MZN 15,000,000 |
| Standard Turnkey OT (including essential equipment): A functional OT with essential surgical lights, table, anesthesia machine, monitors, and basic sterilization. | MZN 15,000,000 - MZN 40,000,000 |
| Advanced/Specialized Turnkey OT (e.g., for minimal access surgery, cardiology): Includes high-end equipment, advanced imaging, sophisticated HVAC, and premium finishes. | MZN 40,000,000 - MZN 100,000,000+ |
| Medical Equipment (as a percentage of total cost): Can range from 40% to 70% depending on the level of sophistication. | N/A (integrated into overall ranges) |
| Design & Project Management: Often a percentage of the total construction cost. | N/A (integrated into overall ranges) |
Key Pricing Factors for Operating Theatre Turnkey Builds in Mozambique
- Size and Scope: The overall square footage of the operating theatre suite, including the OT room itself, pre-operative holding areas, post-operative recovery rooms, sterile processing, staff changing rooms, and sterile storage. Larger and more complex suites naturally incur higher costs.
- Medical Equipment: This is often the most significant cost component. It includes surgical lights, operating tables, anesthesia machines, patient monitors, electrosurgical units, imaging equipment (e.g., C-arm), sterilization equipment (autoclaves), ventilation systems (HVAC with HEPA filtration), and all ancillary medical devices.
- Construction Materials and Finishes: The quality of materials used for walls (e.g., seamless, anti-microbial surfaces), flooring (e.g., non-porous, coved vinyl), ceilings, doors, and windows. Medical-grade finishes that are easy to clean and maintain are essential and can be more expensive.
- Specialized Infrastructure: This includes advanced HVAC systems designed for positive pressure and HEPA filtration to maintain sterile environments, medical gas supply systems (oxygen, medical air, vacuum), specialized electrical systems with backup generators and UPS, and robust IT infrastructure for integrated systems.
- Architectural and Engineering Design: Costs associated with qualified architects and engineers specializing in healthcare facilities. This includes schematic design, detailed design, structural engineering, MEP (Mechanical, Electrical, Plumbing) design, and interior design.
- Project Management: The cost of a dedicated project manager to oversee the entire turnkey process, ensuring timely completion and adherence to budget and quality standards.
- Regulatory Approvals and Compliance: Fees and costs associated with obtaining necessary permits, licenses, and ensuring compliance with Mozambican health and building regulations, as well as international healthcare standards.
- Location: Construction costs can vary significantly within Mozambique depending on the accessibility of the site, availability of local skilled labor, and logistics for material and equipment transportation. Major urban centers may have higher costs than more remote areas.
- Contractor's Markup and Overheads: The profit margin and operational costs of the chosen turnkey contractor will be factored into the overall price.
- Contingency: It is crucial to include a contingency fund (typically 10-20%) to account for unforeseen issues or design changes during the project.
Affordable Operating Theatre Turnkey Build Options
Building an operating theatre is a significant investment, but there are increasingly affordable turnkey build options available. These packages offer a streamlined and cost-effective approach to establishing a fully functional surgical suite. Understanding value bundles and implementing smart cost-saving strategies are key to maximizing your budget and achieving a high-quality outcome.
| Value Bundle Option | Description | Potential Cost Savings | Ideal For |
|---|---|---|---|
| Basic Essential Suite | Includes fundamental requirements for general surgery. Focuses on core functionality with standard finishes. | Lower initial cost due to simplified equipment and finishes. Faster installation. | Small clinics, satellite facilities, or departments with limited budgets needing essential surgical capabilities. |
| Standard Functional Suite | Offers a balance of essential features and enhanced functionality with slightly upgraded equipment and finishes. May include some level of modularity. | Good balance of cost and performance. Reduced project management overhead compared to custom builds. | Most general hospitals, specialized surgical centers requiring reliable and efficient operation. |
| Advanced Integrated Suite | Higher-end components, advanced imaging integration, enhanced patient monitoring, and potentially more sophisticated architectural features. Still a 'bundle' but with premium elements. | Streamlined integration of advanced technologies reduces installation complexity. Bulk purchasing by the provider can offer discounts. | Hospitals performing complex procedures, research facilities, or those prioritizing advanced workflow integration. |
| Modular & Pre-fabricated | Theatre units are constructed off-site in a controlled environment and then assembled on-site. Can be a standalone module or integrated into an existing structure. | Reduced on-site construction time and disruption. Predictable costs due to factory production. Potentially higher quality control. | Rapid deployment needs, facilities with limited space for on-site construction, or those seeking future flexibility/relocation. |
Key Components of Affordable Operating Theatre Turnkey Builds
- Pre-designed or modular theatre layouts
- Integrated HVAC and air filtration systems (HEPA)
- Specialized lighting (surgical and ambient)
- Medical gas pipelines and outlets
- Sterilization equipment (autoclaves, instrument washers)
- Surgical booms and integrated equipment consoles
- Antimicrobial wall and floor finishes
- Shielding for radiation protection (if applicable)
- Nurse call systems and communication devices
- Basic furniture and cabinetry
Verified Providers In Mozambique
In Mozambique, ensuring access to reliable and high-quality healthcare is paramount. This involves partnering with healthcare providers who demonstrate a commitment to excellence and ethical practices. Franance Health stands out as a leader in this regard, offering a network of meticulously vetted and verified healthcare providers. Their stringent credentialing process not only guarantees the competence of their medical professionals but also fosters trust and confidence among patients seeking care. Choosing Franance Health means opting for a healthcare experience where safety, expertise, and patient well-being are prioritized.
| Credential Type | Franance Health Verification Standard | Significance for Patients |
|---|---|---|
| Medical Licensing | Mandatory & Verified | Confirms legal authorization to practice medicine in Mozambique. |
| Educational Qualifications | Certified & Cross-Referenced | Ensures providers have completed accredited medical and specialized training programs. |
| Clinical Experience | Documented & Assessed | Validates practical application of knowledge and skills in patient care. |
| Professional References | Thoroughly Reviewed | Gathers insights into a provider's reputation and past performance from peers and supervisors. |
| Ethical Conduct Record | Background Checks & Disciplinary Review | Guarantees providers maintain high ethical standards and have no history of malpractice or misconduct. |
| Continuing Medical Education (CME) | Proof of Participation & Accreditation | Confirms providers are committed to ongoing professional development and staying current with medical best practices. |
Why Franance Health Providers are the Best Choice in Mozambique:
- Rigorous Verification Process: Franance Health employs a multi-faceted verification system that goes beyond basic licensing. This includes in-depth background checks, verification of educational qualifications, review of clinical experience, and assessment of professional conduct.
- Commitment to Excellence: Their network comprises healthcare professionals who are not only skilled and experienced but also dedicated to continuous learning and staying abreast of the latest medical advancements.
- Patient-Centric Approach: Franance Health providers are selected for their empathy, strong communication skills, and commitment to providing personalized care that addresses the unique needs of each patient.
- Ethical Standards: Adherence to the highest ethical principles and patient confidentiality is a cornerstone of Franance Health's provider network, ensuring a safe and trustworthy healthcare environment.
- Accessibility and Convenience: Franance Health aims to make quality healthcare accessible across Mozambique, connecting patients with a diverse range of specialists and facilities.
- Peace of Mind: By choosing a Franance Health verified provider, patients can be assured they are receiving care from qualified and trustworthy medical professionals, alleviating concerns about the quality and legitimacy of healthcare services.
Scope Of Work For Operating Theatre Turnkey Build
This Scope of Work (SOW) outlines the requirements for a turnkey operating theatre (OT) build project. It details the technical deliverables and standard specifications necessary for the successful design, construction, installation, commissioning, and handover of a fully functional operating theatre suite. The project encompasses all aspects from initial planning and architectural design to the final testing and validation of all systems, ensuring compliance with international healthcare standards and local regulations.
| Category | Description | Standard Specifications/Deliverables |
|---|---|---|
| Architectural Design | Layout, finishes, and structural elements of the OT suite. | Compliance with HTM 01-05, ASHE, ISO 14644, local building codes. Includes room dimensions, door sizes, ceiling heights, wall finishes (anti-bacterial, seamless), flooring (anti-static, seamless, coved skirting), lighting layouts, and waste management provisions. |
| Medical Gas Systems | Provision of medical gases (Oxygen, Medical Air, Vacuum, Nitrous Oxide, etc.). | Compliance with ISO 7396-1, HTM 02-01. Includes pipeline installation, alarm systems, medical pendants/outlets, pressure regulators, shut-off valves, and system testing. |
| HVAC and Air Filtration | Controlled environment with HEPA filtration and positive pressure. | Compliance with ISO 14644, HTM 03-01. Includes air handling units (AHUs), HEPA filters, differential pressure control, temperature and humidity regulation, air change rates, and air quality monitoring. |
| Electrical Systems | Reliable and safe power supply for medical equipment. | Compliance with IEC 60364-7-710, local electrical codes. Includes medical IT systems, emergency power backup (UPS, generator), surge protection, dedicated circuits, and grounding. |
| Lighting Systems | Primary and secondary lighting for surgical procedures and general illumination. | Compliance with relevant lighting standards. Includes surgical lighting (LED, shadowless), examination lights, ambient lighting, dimmable controls, and emergency lighting. |
| Audiovisual and Communication Systems | Integration of video, audio, and communication for surgical teams. | Includes integrated camera systems, monitors, recording devices, communication panels, and connectivity for remote consultation. |
| Equipment Integration | Installation and connection of essential OT equipment. | Includes surgical tables, anesthesia machines, monitoring systems, electrosurgical units, and other required devices. Ensuring proper power, gas, and data connectivity. |
| Safety and Security | Measures to ensure patient and staff safety. | Includes fire suppression systems, emergency exits, access control, and nurse call systems. |
| Waste Management | Segregation, collection, and disposal of medical waste. | Includes dedicated waste chutes, collection points, and compliance with biohazard waste regulations. |
| Testing and Validation | Verification of system performance and compliance. | Includes performance testing, air quality testing, pressure testing, electrical safety testing, medical gas purity testing, and functional validation of all systems. |
| Documentation and Training | Comprehensive documentation and user training. | Includes as-built drawings, operation and maintenance manuals, validation reports, and training sessions for clinical and technical staff. |
Key Project Phases and Deliverables
- Project Initiation and Planning
- Design and Engineering
- Procurement and Fabrication
- Construction and Installation
- Testing, Commissioning, and Validation
- Training and Handover
- Post-Handover Support and Warranty
Service Level Agreement For Operating Theatre Turnkey Build
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Operating Theatre Turnkey Build project. It defines the expected performance levels and the remedies for any breaches of these guarantees.
| Service Component | Uptime Guarantee | Response Time (Critical Incident) | Response Time (Non-Critical Incident) | Recovery Time Objective (RTO) | Recovery Point Objective (RPO) |
|---|---|---|---|---|---|
| Operating Theatre Infrastructure (HVAC, Lighting, Power) | 99.9% | 1 Hour | 4 Business Hours | 4 Hours | N/A (Infrastructure) |
| Medical Gas Systems | 99.9% | 30 Minutes | 2 Business Hours | 2 Hours | N/A (Infrastructure) |
| Surgical Lighting and Imaging Systems | 99.5% | 2 Hours | 8 Business Hours | 8 Hours | N/A (Equipment Dependent) |
| Integrated Control Systems (AV, Room Management) | 99.5% | 2 Hours | 8 Business Hours | 8 Hours | N/A (Equipment Dependent) |
| Network Infrastructure (Wired and Wireless) | 99.9% | 1 Hour | 4 Business Hours | 4 Hours | 24 Hours |
| Server and Storage Systems (if applicable) | 99.9% | 1 Hour | 4 Business Hours | 4 Hours | 12 Hours |
Key Performance Indicators (KPIs)
- Response Time to Critical Incidents
- Response Time to Non-Critical Incidents
- Operating Theatre System Uptime Guarantee
- Data Backup and Recovery Point Objective (RPO)
- Data Recovery Time Objective (RTO)
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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