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Bill of Quantities (BOQ) Development Service in Morocco
Engineering Excellence & Technical Support
Bill of Quantities (BOQ) Development Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Precision Cost Estimation
Leveraging deep Moroccan construction market knowledge and international best practices, our BOQ development services ensure highly accurate cost breakdowns for all project phases, minimizing budget overruns and maximizing financial predictability for your Moroccan ventures.
Regulatory Compliance & Local Standards
Navigate Morocco's unique construction regulations and local standards with confidence. Our BOQ development integrates all relevant requirements, ensuring your project documentation is compliant and facilitates smoother approvals from local authorities and stakeholders.
Optimized Material & Labor Sourcing
Benefit from our extensive network and understanding of Moroccan supply chains. Our detailed BOQs identify optimal material quantities and labor requirements, enabling strategic sourcing and cost-effective procurement tailored to the local market dynamics.
What Is Bill Of Quantities (Boq) Development Service In Morocco?
Bill of Quantities (BOQ) Development Service in Morocco refers to the specialized process of preparing a detailed document that lists all the quantities of materials, labor, and services required for a construction or engineering project. This document serves as a critical component of the tendering and procurement process, providing a standardized basis for bidding, cost estimation, and contract administration. The service encompasses the meticulous measurement and calculation of project elements from architectural and engineering drawings, specifications, and site investigations.
| Who Needs BOQ Development Service in Morocco? | Typical Use Cases | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Project Owners/Clients: (Public and Private Sector) | New Construction Projects: Residential, commercial, industrial buildings. | Infrastructure Development: Roads, bridges, utilities, water and wastewater systems. | Renovation and Refurbishment Projects: Modernizing existing structures. | Government Agencies: For public works, tenders, and budgetary control. | Real Estate Developers: For feasibility studies, cost planning, and investment analysis. | Facility Management Companies: For maintenance and upgrade planning. | Consulting Engineers and Architects: To define project scope and facilitate procurement. | Quantity Surveying Firms: As their core service offering. | Financial Institutions: For loan appraisal and project financing. | International Development Organizations: For projects funded through grants and loans. | Small and Medium-sized Enterprises (SMEs): Seeking professional cost management for their projects. |
| Public Tendering Processes: Essential for transparent and competitive bidding for government-funded projects. | Private Project Procurement: Enabling clients to solicit accurate and comparable bids from contractors. | Cost Control and Budget Management: Providing a baseline for tracking project expenditures. | Value Engineering Studies: Facilitating the analysis of alternative design solutions and materials. | Contract Negotiation: Forming the basis for discussions on scope, cost, and risk allocation. | Payment Certification: Used to verify the quantum of work completed for interim and final payments. | Dispute Resolution: Serving as a reference document in case of contractual disagreements. | Feasibility Studies and Investment Appraisal: Estimating project costs for preliminary assessments. | Project Planning and Scheduling: Informing the sequencing of activities and resource allocation. |
Key Components of BOQ Development Service
- Measurement and Valuation: Quantifying all materials (e.g., concrete volume, steel tonnage, paint area), labor (e.g., man-hours for specific tasks), and services (e.g., site preparation, specialized installations) based on design documentation.
- Itemization and Description: Classifying and describing each measurable item in a clear, unambiguous manner, often aligned with industry-standard classification systems (e.g., SMM, NRM).
- Rate Build-up Support: While the BOQ itself doesn't typically include rates, the development process ensures that the quantities are presented in a format conducive to the application of unit rates by contractors.
- Specification Alignment: Ensuring that the quantities are directly linked to the project's technical specifications, quality standards, and performance requirements.
- Addendum and Variation Management: Providing a framework for incorporating changes and variations to the design, which will necessitate updates to the BOQ.
- Cost Estimation Support: Serving as a foundational document for accurate and competitive cost estimation by project owners and tenderers.
- Contract Administration: Facilitating fair and transparent contract administration by providing a baseline for measuring work done and processing payment claims.
- Risk Identification: The process can indirectly highlight potential cost risks by identifying areas requiring extensive quantities or specialized materials.
Who Needs Bill Of Quantities (Boq) Development Service In Morocco?
Developing a Bill of Quantities (BOQ) is a critical step in any construction project, providing a detailed breakdown of materials, labor, and their associated costs. In Morocco, a variety of stakeholders in the construction and real estate sectors rely heavily on accurate and comprehensive BOQ development services. These services are essential for budgeting, tendering, cost control, and ensuring the smooth execution of projects, from small renovations to large-scale infrastructure. Understanding who benefits most from these services, and within which departments, is key to targeting the right clients.
| Customer Type | Primary Department(s) Involved | Key Needs for BOQ |
|---|---|---|
| Government Agencies | Procurement, Public Works, Planning | Transparent tendering, budget control, accountability, value for money |
| Private Developers | Project Development, Finance, Construction Management | Project feasibility, cost estimation, financing, investor relations, cost control |
| Construction Companies | Estimating, Tendering, Commercial, Project Management | Accurate bidding, risk assessment, profitability, contractual clarity |
| Architectural/Engineering Firms | Design, Project Coordination, Technical Services | Design intent translation, cost control, client advisory, integrated services |
| Project Management Consultancies | Project Control, Cost Management, Procurement | Budget management, variation control, progress tracking, financial reporting |
| Financial Institutions | Credit Assessment, Loan Administration, Risk Management | Project viability assessment, fund disbursement control, risk mitigation |
| Individual Homeowners | Personal Finance, Project Oversight | Accurate contractor quotes, budget adherence, scope definition |
| Facility Management | Operations, Maintenance, Capital Works | Budgeting for repairs, planned maintenance, lifecycle cost analysis |
Target Customers and Departments Requiring BOQ Development Services in Morocco:
- {"title":"Government and Public Sector Agencies","description":"These entities are responsible for public infrastructure projects, including roads, bridges, schools, hospitals, and public buildings. Precise BOQs are vital for transparent tendering processes, budget allocation, and ensuring public funds are used efficiently."}
- {"title":"Private Developers and Real Estate Companies","description":"Companies involved in residential, commercial, and industrial property development require BOQs to establish project feasibility, secure financing, manage construction costs, and attract investors. This includes developers of housing complexes, shopping malls, office buildings, and hotels."}
- {"title":"Construction Companies and Contractors","description":"Main contractors and subcontractors use BOQs as the basis for their bids. They need accurate BOQs to estimate their costs, identify potential risks, and ensure profitability. For smaller contractors, outsourcing BOQ development can be more efficient."}
- {"title":"Architectural and Engineering Firms","description":"These firms are often responsible for producing the initial design documents. They may offer BOQ development as part of their integrated services or collaborate with specialized BOQ consultants to ensure accuracy and compliance with project specifications."}
- {"title":"Project Management Consultancies (PMCs)","description":"PMCs oversee construction projects on behalf of clients. They rely on detailed BOQs to manage budgets, track progress, control variations, and ensure the project stays within financial constraints."}
- {"title":"Financial Institutions and Lenders","description":"Banks and other financial institutions providing construction loans or project financing often require a detailed BOQ to assess the project's financial viability and to monitor the disbursement of funds."}
- {"title":"Individual Homeowners and Property Investors","description":"For significant renovations, extensions, or custom home builds, individual clients can benefit from professional BOQ development to get accurate quotes from contractors, avoid cost overruns, and understand the scope of work."}
- {"title":"Facility Management and Maintenance Departments","description":"For ongoing maintenance and upgrades of existing facilities, BOQs are used to budget for repairs, replacements, and improvements, ensuring a structured approach to asset management."}
Bill Of Quantities (Boq) Development Service Process In Morocco
The Bill of Quantities (BOQ) Development Service process in Morocco is a structured workflow designed to accurately quantify the materials, labor, and equipment required for a construction project. This process ensures cost predictability, competitive bidding, and efficient project management. It typically begins with an initial client inquiry and culminates in the final BOQ delivery.
| Stage | Description | Key Activities | Deliverables/Outputs | Responsible Parties |
|---|---|---|---|---|
| The process begins when a potential client contacts a BOQ development service provider. | Client expresses interest, provides preliminary project details (type, size, location), and requests a proposal. Provider clarifies service scope and pricing. | Inquiry received, preliminary project information exchanged, proposal issued. | Client, BOQ Service Provider |
| The provider thoroughly understands the client's project requirements and defines the exact scope of the BOQ service. | Review of architectural drawings, structural plans, specifications, and any other relevant project documents. Detailed discussion with the client to clarify design intent, quality standards, and any specific requirements. | Clarified project scope, agreed-upon terms of service. | BOQ Service Provider, Client |
| If necessary, a site visit is conducted to gain a comprehensive understanding of the existing conditions. | Inspection of the project site, assessment of site conditions, access routes, and any specific local factors that might influence quantities (e.g., soil conditions, existing infrastructure). Collection of any missing or supplementary information. | Site assessment report (if applicable), confirmed site-specific data. | BOQ Service Provider |
| This is the core quantitative analysis phase, where dimensions are extracted from the design documents. | Systematic measurement of all building elements (walls, floors, roofs, etc.) and services (electrical, plumbing, HVAC) from the approved drawings. Extraction of linear, area, and volume measurements. | Detailed take-off sheets, preliminary quantity lists. | BOQ Service Provider |
| Quantities are converted into measurable units, and pricing may be included based on client requirements. | Calculation of final quantities for each item (e.g., m², m³, nr., kg). Application of unit rates if the service includes cost estimation. Rates might be based on market surveys, historical data, or client-provided rates. | Calculated quantities, estimated costs (if applicable). | BOQ Service Provider |
| All calculated quantities are compiled into a standardized BOQ format. | Structuring the BOQ according to recognized standards (e.g., FIDIC, local Moroccan standards). Adding item descriptions, units of measurement, and quantities. Internal review and quality check of the compiled BOQ for accuracy and completeness. | Draft Bill of Quantities. | BOQ Service Provider |
| The finalized BOQ is presented to the client for approval and is delivered in the agreed-upon format. | Client reviews the draft BOQ and provides feedback. Provider makes necessary revisions. Final BOQ is delivered in the specified format (e.g., PDF, Excel, specialized software). | Final Approved Bill of Quantities. | BOQ Service Provider, Client |
| Continued support may be provided to the client after the BOQ has been delivered. | Answering queries regarding the BOQ, clarifying specific items, assisting during the tendering process, or providing revisions if design changes occur. | Client support, clarifications, revised documents (if applicable). | BOQ Service Provider |
Bill of Quantities (BOQ) Development Service Workflow in Morocco
- Inquiry & Initial Consultation
- Project Understanding & Scope Definition
- Site Visit & Information Gathering
- Measurement & Take-off
- Quantity Calculation & Pricing (Optional)
- BOQ Compilation & Review
- Finalization & Delivery
- Post-Delivery Support (Optional)
Bill Of Quantities (Boq) Development Service Cost In Morocco
Developing a Bill of Quantities (BOQ) is a crucial step in any construction or renovation project in Morocco. It outlines the materials, labor, and equipment required, along with their estimated quantities and costs. The cost of this service can vary significantly due to several factors, influencing the overall budget and the accuracy of project estimations. Understanding these factors and potential price ranges in Moroccan Dirhams (MAD) is essential for project owners and developers.
| Project Type / Scope | Estimated Cost Range (MAD) | Notes |
|---|---|---|
| Small Residential Renovation (e.g., apartment) | 3,000 - 8,000 MAD | Basic BOQ, less detailed specifications. |
| Medium-Sized Residential Villa | 8,000 - 20,000 MAD | More detailed, including basic finishes and structural elements. |
| Small Commercial Unit (e.g., shop, office) | 7,000 - 15,000 MAD | Focus on fit-out and finishes. |
| Medium Commercial Building (e.g., small office block, retail space) | 20,000 - 50,000 MAD | Involves more complex MEP (Mechanical, Electrical, Plumbing) and structural considerations. |
| Large Residential/Commercial Complex | 50,000 - 150,000+ MAD | Highly detailed, comprehensive BOQ, potentially with multiple stages. |
| Industrial Facility | 40,000 - 200,000+ MAD | Requires specialized knowledge of industrial processes and equipment. |
| Infrastructure Projects (Roads, Bridges - initial estimates) | Varies widely (can be % of project cost) | Often quoted as a percentage of the estimated project value, typically starting from 1-3% for preliminary stages. |
| Basic Tender Support (add-on to BOQ) | 2,000 - 10,000 MAD | Assistance with tender document compilation. |
| Hourly Rate for Expert Consultation (if applicable) | 300 - 800 MAD per hour | For specific queries or review of existing BOQs. |
Key Factors Influencing BOQ Development Service Cost in Morocco
- Project Complexity and Size: Larger and more intricate projects naturally require more time and expertise to quantify accurately. This includes the number of distinct elements, the level of detail required, and any specialized systems involved (e.g., HVAC, electrical, plumbing).
- Level of Detail and Specificity: A highly detailed BOQ with precise specifications for each item (e.g., brand, model, specific construction methods) will be more expensive than a general BOQ. This level of detail is often dictated by tender requirements or client preferences.
- Experience and Reputation of the BOQ Provider: Established firms or highly experienced Quantity Surveyors (QS) with a proven track record will typically command higher fees due to their expertise, efficiency, and the reliability of their estimations.
- Geographic Location within Morocco: While not always a primary driver, costs might slightly differ between major cities like Casablanca or Rabat and smaller towns, reflecting local market rates for professional services.
- Type of Construction Project: Residential buildings, commercial complexes, industrial facilities, infrastructure projects (roads, bridges), and renovation works all have unique BOQ requirements and complexities that affect pricing.
- Required Turnaround Time: Urgent BOQ development often incurs a premium due to the need for expedited work, potentially involving overtime or reallocation of resources.
- Scope of Work: Does the service include only the BOQ preparation, or does it also encompass site visits, detailed cost analysis, value engineering suggestions, or tender document preparation?
- Use of Advanced Software and Technology: While not always a direct cost for the client, providers using sophisticated BOQ software might be more efficient, which could indirectly reflect in their pricing strategy.
- Client's Provided Information: The quality and completeness of the architectural and engineering drawings, specifications, and design intent provided by the client can significantly impact the QS's effort and, consequently, the cost. Incomplete information necessitates more investigation and clarification, increasing time spent.
- Market Conditions and Demand: General economic conditions and the current demand for BOQ services in Morocco can also influence pricing.
Affordable Bill Of Quantities (Boq) Development Service Options
Our affordable Bill of Quantities (BOQ) development services are designed to provide clients with accurate and cost-effective quantity surveying solutions. We understand that budget constraints are crucial for any project, which is why we offer flexible value bundles and employ strategic cost-saving measures to ensure you receive maximum value without compromising on quality. Our goal is to empower you with a precise BOQ that facilitates efficient procurement, accurate budgeting, and effective project management.
| Cost-Saving Strategy | Description | Benefit |
|---|---|---|
| Early Engagement | Involving our quantity surveyors at the initial design stages allows for proactive identification of potential cost-saving opportunities and design optimizations. | Reduces the need for costly design changes later in the project and ensures cost-effectiveness from inception. |
| Standardized BOQ Templates | Utilizing our library of pre-defined, industry-standard BOQ templates accelerates the development process. | Saves time on custom formatting and ensures consistency and adherence to industry best practices. |
| Digital Take-off Software | Leveraging advanced digital quantity take-off software for precise measurement and calculation. | Minimizes human error, speeds up the measurement process, and reduces the need for extensive manual re-checks. |
| Material Optimization Recommendations | Our BOQ includes recommendations for material substitutions and efficient usage based on project specifications and market availability. | Helps in sourcing cost-effective materials without compromising structural integrity or performance. |
| Streamlined Communication & Collaboration | Maintaining clear and efficient communication channels with your design and project teams. | Reduces delays caused by misunderstandings and ensures the BOQ accurately reflects project intent. |
| Focus on Essential Details | Prioritizing the accurate quantification of core project elements and avoiding over-specification where not required. | Ensures the BOQ is comprehensive but not unnecessarily detailed, leading to more focused procurement and budgeting. |
Value Bundles for Your BOQ Needs
- {"title":"Core BOQ Package","description":"Our foundational offering, ideal for standard construction projects. Includes detailed quantity take-off from drawings and specifications, itemized cost breakdowns, and a comprehensive BOQ report."}
- {"title":"BOQ Plus Package","description":"Enhances the Core Package with added value. Includes Core BOQ features plus preliminary cost estimations, risk assessment for material pricing, and a basic material schedule."}
- {"title":"Comprehensive BOQ & Cost Management Suite","description":"Our premium bundle for projects requiring in-depth cost control. Encompasses all features of the BOQ Plus Package, along with detailed cost planning, value engineering suggestions, tender documentation support, and a detailed resource allocation plan."}
- {"title":"Customizable Bundle Options","description":"We offer the flexibility to tailor a package to your specific project requirements. Discuss your needs with our experts, and we'll create a personalized BOQ service bundle just for you."}
Verified Providers In Morocco
In Morocco's evolving healthcare landscape, ensuring access to verified and high-quality medical services is paramount. Franance Health stands out as a leading provider, meticulously vetting its network of healthcare professionals and institutions to guarantee a superior patient experience. This commitment to excellence is reflected in their rigorous credentialing process, which goes beyond standard licensing to encompass a thorough evaluation of expertise, experience, and patient care standards. Choosing Franance Health means entrusting your well-being to a network of practitioners who have demonstrated exceptional competence and dedication to ethical medical practice. Their focus on verified providers not only enhances patient safety but also streamlines access to specialized care, making Franance Health the premier choice for discerning individuals seeking reliable and advanced healthcare solutions in Morocco.
| Credentialing Area | Franance Health Evaluation Criteria | Benefit to Patient |
|---|---|---|
| Medical Licensing & Certifications | Verification of current, valid, and relevant professional licenses and board certifications. | Ensures providers meet foundational legal and professional requirements. |
| Professional Experience & Track Record | In-depth review of clinical history, years in practice, and areas of specialization. | Guarantees access to experienced and skilled medical professionals. |
| Peer Review & Reputation | Consideration of peer recommendations and established professional standing. | Provides assurance of quality and recognized expertise within the medical community. |
| Continuing Medical Education (CME) | Confirmation of ongoing commitment to learning and staying updated with medical advancements. | Ensures patients receive care informed by the latest medical knowledge and techniques. |
| Facility Standards (where applicable) | Evaluation of healthcare facilities for adherence to safety, hygiene, and equipment standards. | Promotes a safe and effective treatment environment. |
| Patient Feedback & Satisfaction | Incorporation of patient feedback mechanisms and satisfaction metrics. | Reinforces a patient-centric approach and continuous improvement in care delivery. |
Why Franance Health is the Best Choice
- Rigorous Credentialing Process: Franance Health employs an exhaustive vetting system that exceeds basic licensing requirements.
- Emphasis on Expertise and Experience: All listed providers are evaluated for their proven medical knowledge and practical experience.
- Commitment to Patient Care Standards: The network prioritizes practitioners who consistently deliver high-quality, compassionate care.
- Enhanced Patient Safety: Franance Health's verification process significantly contributes to a safer healthcare journey.
- Streamlined Access to Specialized Care: Patients benefit from easier navigation to the right specialists for their needs.
- Ethical Medical Practice: A strong adherence to ethical guidelines is a cornerstone of their provider selection.
Scope Of Work For Bill Of Quantities (Boq) Development Service
This Scope of Work (SOW) outlines the services to be provided by a consultant for the development of a Bill of Quantities (BOQ) for the proposed [Project Name] project. The primary objective is to create a comprehensive and accurate BOQ that facilitates fair and competitive bidding, accurate cost estimation, and efficient project management throughout the construction lifecycle. The SOW details the technical deliverables, standard specifications, and expected methodologies for the development of this critical project document.
| Section | Description of Services | Key Deliverables | Standard Specifications & Methodologies |
|---|---|---|---|
| 1.0 Project Understanding & Review | Thorough review of all provided project documentation, including architectural, structural, mechanical, electrical, and plumbing (MEP) drawings, design reports, preliminary cost estimates, and any project briefs. Clarification of any ambiguities with the client's technical team. | Confirmation of understanding document, List of queries and clarifications. | ISO 19650 (for information management), Client's specific drawing standards, Industry best practices for document review. |
| 2.0 BOQ Development Methodology | Development of a systematic approach for quantity take-off from design drawings. This includes defining units of measurement, measurement rules, and level of detail for each item. Utilization of appropriate software and tools for efficient and accurate take-off. | Documented BOQ development methodology, Standardized measurement rules. | RICS New Rules of Measurement (NRM) Volumes 1, 2, and 3, SMM7 (if applicable and agreed), FIDIC Red Book (measurement clauses), BIM Level 2/3 (if BIM model is provided). |
| 3.0 Quantity Take-Off | Accurate measurement of all quantities of materials, labor, and equipment from the reviewed design drawings. This will encompass all disciplines of the project (e.g., earthworks, concrete, masonry, finishes, MEP services, landscaping). | Detailed quantity take-off sheets, Visual aids (e.g., highlighted drawings) to support quantities. | Accurate geometric calculations from CAD/BIM, Established industry norms for waste factors, Standard units of measurement for each trade. |
| 4.0 BOQ Compilation & Formatting | Compilation of all measured quantities into a structured BOQ document. This includes item descriptions, units of measurement, quantities, and provision for rates and amounts (to be filled by bidders). Adherence to a pre-defined BOQ format. | Final Bill of Quantities (BOQ) document in specified format (e.g., Excel, PDF, BIM model integration). | Standard BOQ formats (e.g., based on NRM, FIDIC, or client's template), Clear and concise item descriptions, Consistent formatting throughout. |
| 5.0 Item Description & Specification Alignment | Ensuring that each item in the BOQ has a clear, unambiguous description that aligns with the project's technical specifications and design intent. Cross-referencing to relevant specification clauses and drawing numbers. | Item descriptions referencing relevant specifications and drawings. | Clarity and specificity in item descriptions, Alignment with project specifications (e.g., CSI MasterFormat, UniFormat, or client's specification system). |
| 6.0 Preliminary Pricing & Risk Assessment (Optional/As Agreed) | If required, a preliminary pricing exercise based on market rates and industry benchmarks can be conducted to establish a baseline cost estimate. Identification of potential cost drivers and risks. | Preliminary cost estimate report, Risk assessment summary (optional). | Industry cost databases, Historical project data, Expert judgment. |
| 7.0 Quality Assurance & Review | Internal review of the developed BOQ by the consultant's experienced QS team to ensure accuracy, completeness, and adherence to the SOW and relevant standards. Client review and feedback incorporation. | Internal quality control report, Minutes of review meetings. | Peer review process, Client review checklist. |
| 8.0 Deliverable Submission | Submission of all finalized deliverables in the agreed-upon format and quantity. This includes the BOQ document, supporting take-off sheets, and any associated reports or documentation. | Final BOQ document, Supporting take-off data, Project closure report. | Secure digital transfer, Agreed file formats. |
Key Objectives
- To produce a detailed and accurate Bill of Quantities (BOQ) that itemizes all materials, labor, and equipment required for the project.
- To ensure the BOQ is aligned with the project's design drawings, specifications, and any relevant contractual requirements.
- To provide a basis for accurate cost estimation and tender evaluation.
- To establish a standardized framework for measuring and valuing work done during the construction phase.
- To minimize ambiguities and potential disputes related to quantities and scope during tendering and execution.
Service Level Agreement For Bill Of Quantities (Boq) Development Service
This Service Level Agreement (SLA) outlines the agreed-upon service levels for the Bill of Quantities (BOQ) Development Service. It defines response times for inquiries and issue resolution, as well as uptime guarantees for the platform and related services necessary for BOQ development.
| Service Component | Service Level Target | Measurement Method | Remedy for Non-Compliance |
|---|---|---|---|
| Inquiry Response Time (Non-Critical) | Acknowledge within 4 business hours | Timestamp of inquiry receipt vs. timestamp of first response | 5% discount on the next invoice for each instance of exceeding the target by more than 2 business hours. |
| Inquiry Response Time (Critical - affecting project deadline) | Acknowledge within 1 business hour | Timestamp of inquiry receipt vs. timestamp of first response | 10% discount on the next invoice for each instance of exceeding the target by more than 1 business hour. |
| Issue Resolution Time (Minor Bug) | Resolve within 2 business days | Timestamp of issue report vs. timestamp of confirmed resolution | 15% discount on the next invoice for each instance of exceeding the target by more than 1 business day. |
| Issue Resolution Time (Major Bug - blocking development) | Resolve within 1 business day | Timestamp of issue report vs. timestamp of confirmed resolution | 25% discount on the next invoice for each instance of exceeding the target by more than 0.5 business days. |
| Platform Uptime | 99.5% monthly uptime | System logs and monitoring tools measuring accessibility | For every 0.5% below the target, a credit of 5% of the monthly service fee will be applied to the next invoice. |
| Data Accessibility (Client-Provided Data) | 99.8% monthly accessibility | Monitoring of data storage and retrieval systems | For every 0.2% below the target, a credit of 3% of the monthly service fee will be applied to the next invoice. |
Key Performance Indicators (KPIs)
- Response Time for Inquiries: The time it takes for our team to acknowledge and begin addressing a client's inquiry.
- Issue Resolution Time: The time it takes to resolve identified issues or bugs that impede the BOQ development process.
- Platform Uptime: The percentage of time the BOQ development platform and associated tools are accessible and operational.
- Data Accessibility: The availability of client-provided data required for BOQ development.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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