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Verified Service Provider in Mauritius
Anti-Static Flooring Installation Service in Mauritius
Engineering Excellence & Technical Support
Anti-Static Flooring Installation Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced ESD Control & Compliance
Our anti-static flooring solutions provide superior Electrostatic Discharge (ESD) protection, meeting stringent international standards (e.g., IEC 61340) crucial for sensitive electronics manufacturing, data centers, and laboratories in Mauritius. We ensure your sensitive equipment and products are safeguarded against damaging static charges.
High-Performance, Durable Materials
We utilize premium-grade, industrially proven anti-static flooring materials specifically chosen for Mauritius's climate. Our installations offer exceptional durability, chemical resistance, and wear performance, guaranteeing a long-lasting, safe, and reliable working environment resistant to moisture and humidity fluctuations.
Expert Installation & Site Assessment
Our certified technicians conduct thorough site assessments to identify optimal grounding points and substrate preparation specific to your Mauritian facility. We employ meticulous installation techniques ensuring seamless integration, consistent conductivity, and adherence to project timelines, minimizing disruption to your operations.
What Is Anti-static Flooring Installation Service In Mauritius?
Anti-static flooring installation service in Mauritius refers to the specialized process of installing flooring materials designed to dissipate or prevent the buildup of electrostatic discharge (ESD). This involves the careful selection and application of conductive or static-dissipative flooring systems, coupled with rigorous installation techniques to ensure consistent electrical grounding and performance. The primary objective is to protect sensitive electronic equipment and personnel from the potentially damaging effects of static electricity.
| Who Needs Anti-Static Flooring Installation? | Typical Use Cases | |||||
|---|---|---|---|---|---|---|
| Electronics Manufacturing Facilities: Production lines, cleanrooms, and assembly areas where sensitive components are handled. | Data Centers and Server Rooms: Protecting critical IT infrastructure from ESD events that can cause data corruption or hardware failure. | Research and Development Laboratories: Facilities handling delicate scientific equipment and sensitive materials. | Healthcare Facilities: Operating rooms, diagnostic imaging areas, and laboratories where ESD can interfere with medical equipment or compromise sterile environments. | Telecommunications Hubs: Areas with sensitive networking equipment. | Automotive and Aerospace Manufacturing: Environments where ESD can affect sensitive electronic control units and navigation systems. | Warehousing and Logistics (Electronics): Areas where electronic goods are stored and handled. |
| Protecting Microelectronics: Preventing damage to integrated circuits, semiconductors, and other sensitive electronic components during manufacturing, assembly, and testing. | Ensuring Data Integrity: Minimizing the risk of electrostatic discharge corrupting data stored on servers or other digital media. | Preventing Equipment Malfunctions: Safeguarding delicate electronic devices and machinery from ESD-induced failures. | Enhancing Personnel Safety: Reducing the risk of static shock to employees working in environments with high static potential. | Maintaining Cleanroom Integrity: In cleanroom environments, ESD can attract airborne contaminants, impacting product quality. Anti-static flooring helps mitigate this. | Compliance with Industry Standards: Adhering to stringent ESD control standards required in many high-tech and regulated industries. |
Key Components of Anti-Static Flooring Installation Service:
- Site Assessment and Consultation: Evaluating the specific environmental and operational requirements of the facility to determine the most suitable anti-static flooring solution. This includes assessing ambient humidity, traffic patterns, and the types of equipment to be used.
- Material Selection: Choosing appropriate anti-static flooring materials such as conductive vinyl, static-dissipative rubber, epoxy coatings with conductive additives, or specialized mats. The selection is based on ESD control standards (e.g., ANSI/ESD S20.20) and project-specific needs.
- Subfloor Preparation: Ensuring the subfloor is clean, dry, and structurally sound. This may involve grinding, patching, or applying a conductive primer to create a uniform and receptive surface for the anti-static flooring.
- Installation: Employing precise laying or application techniques to achieve seamless coverage and maintain the electrical continuity of the flooring system. This often involves the use of conductive adhesives and the precise placement of grounding components.
- Grounding Integration: Connecting the anti-static flooring to the facility's earth grounding system. This is a critical step to effectively dissipate any accumulated static charges.
- Electrical Continuity Testing: Performing comprehensive tests to verify the resistance of the flooring to ground and between different points on the surface. This confirms that the system meets the required ESD standards.
- Certification and Documentation: Providing documentation that confirms the installation meets relevant anti-static performance specifications and standards.
Who Needs Anti-static Flooring Installation Service In Mauritius?
Anti-static flooring installation is a critical service for many businesses and institutions in Mauritius. The need for such specialized flooring arises in environments where the buildup and discharge of static electricity can pose significant risks to sensitive equipment, personnel, or the integrity of products. This technology is not just a niche requirement; it's a vital component for ensuring operational safety and efficiency across several key sectors.
| Target Industry/Sector | Key Departments/Areas of Concern | Primary Risks Mitigated |
|---|---|---|
| Electronics Manufacturing | Assembly lines, Cleanrooms, Testing areas, Component storage | Damage to integrated circuits, Component failure, Product defects |
| Data Centers | Server rooms, Network closets, Equipment racks | Hardware malfunction, Data corruption, System downtime |
| Healthcare | Operating rooms, MRI rooms, Laboratories, Pharmacy compounding areas | Interference with medical devices, False readings, Fire hazards (in specific areas) |
| Aerospace & Defense | Assembly bays, Testing facilities, Control rooms | Malfunction of critical systems, Safety hazards, Equipment damage |
| Telecommunications | Switching centers, Network operation centers (NOCs), Maintenance bays | Service disruptions, Equipment failure, Signal interference |
| Research & Development | Lab benches, Cleanrooms, Specialized testing areas | Inaccurate test results, Damage to experimental equipment, Data loss |
Target Customers & Departments Requiring Anti-Static Flooring Installation in Mauritius
- {"title":"Electronics Manufacturing & Assembly","description":"Companies involved in producing, assembling, or repairing electronic components and devices are highly vulnerable to electrostatic discharge (ESD). Even a small static shock can permanently damage delicate circuitry, leading to costly product failures and returns."}
- {"title":"Data Centers & Server Rooms","description":"The sensitive and expensive networking equipment, servers, and storage devices housed in data centers are susceptible to ESD. Preventing static buildup is crucial for maintaining the reliability and performance of critical IT infrastructure, ensuring uninterrupted operations and data integrity."}
- {"title":"Healthcare Facilities & Laboratories","description":"Hospitals, clinics, research laboratories, and pharmaceutical manufacturing facilities often deal with sensitive medical equipment, diagnostic tools, and volatile chemicals. Anti-static flooring helps prevent accidental discharges that could interfere with medical devices, compromise experiments, or create hazardous conditions."}
- {"title":"Aerospace & Defense Industries","description":"These sectors utilize highly sensitive electronics and precision instruments where ESD can lead to catastrophic failures. Ensuring a static-free environment is paramount for the safety and reliability of aerospace and defense systems."}
- {"title":"Telecommunications Companies","description":"Facilities that manage and maintain telecommunication equipment, such as network hubs and call centers, require protection against ESD to prevent disruptions to communication services and damage to sensitive infrastructure."}
- {"title":"Research & Development Facilities","description":"Any R&D environment working with sensitive electronics, scientific instruments, or specialized materials will benefit from anti-static flooring to ensure the accuracy and integrity of their research and development processes."}
- {"title":"Printing & Packaging (Specialized)","description":"Certain high-volume printing and packaging operations, particularly those involving sensitive inks, films, or materials, might require anti-static flooring to prevent static cling, material handling issues, or ignition risks."}
Anti-static Flooring Installation Service Process In Mauritius
This document outlines the typical workflow for an anti-static flooring installation service in Mauritius, from the initial customer inquiry to the final execution of the project. The process is designed to ensure a thorough understanding of client needs, precise material selection, and professional installation for optimal static control.
| Stage | Description | Key Activities | Deliverables |
|---|---|---|---|
| The process begins when a potential client contacts the service provider with a need for anti-static flooring. | Receive and acknowledge inquiry, schedule initial discussion, understand project scope, discuss client's industry and specific requirements (e.g., ESD sensitivity levels, expected traffic). | Understanding of client needs, preliminary project scope. |
| A site visit is conducted to evaluate the existing conditions and gather detailed information for accurate planning. | On-site inspection of the subfloor condition (moisture, flatness, cracks), measurement of the installation area, assessment of environmental factors (temperature, humidity), discussion of operational requirements, identification of any potential challenges. | Detailed site report, accurate area measurements, identification of subfloor preparation needs. |
| Based on the site assessment and client requirements, appropriate anti-static flooring materials and installation methods are recommended. A detailed quotation is then provided. | Recommend suitable anti-static flooring materials (e.g., ESD vinyl tiles, epoxy, conductive rubber), suggest appropriate grounding methods, prepare a comprehensive quotation including materials, labor, subfloor preparation, and any ancillary services. | Recommended material options, detailed quotation, proposed installation timeline. |
| Once the quotation is accepted, a formal contract is drawn up, and the installation schedule is confirmed. | Draft and review contract, finalize pricing and terms, secure client signature, confirm installation dates and times, coordinate logistics and site access. | Signed contract, confirmed installation schedule. |
| This critical stage ensures the subfloor is in optimal condition for the new anti-static flooring to ensure proper adhesion and performance. | Cleaning the subfloor, repairing cracks and imperfections, leveling or grinding as necessary, ensuring moisture content is within specifications, applying primers or leveling compounds if required. | Prepared and clean subfloor, ready for installation. |
| The actual installation of the chosen anti-static flooring material and the associated grounding system. | Laying and adhering the anti-static flooring material according to manufacturer specifications, installing grounding points and conductors, ensuring continuous electrical path, proper cutting and fitting around obstacles. | Installed anti-static flooring, integrated grounding system. |
| Thorough testing is performed to verify the effectiveness of the anti-static properties and the quality of the installation. | Surface resistance testing (point-to-point and body voltage), continuity testing of grounding system, visual inspection for defects, ensuring adherence to ESD standards. | Test results confirming compliance with ESD standards, completed quality checks. |
| The completed project is formally handed over to the client, along with all relevant documentation. | Project walkthrough with the client, review of the installed flooring and grounding system, provision of warranty information, maintenance guidelines, and test reports. | Client acceptance of the installed flooring, comprehensive project documentation. |
| The service provider offers guidance on proper maintenance to ensure the long-term effectiveness of the anti-static flooring. | Provide advice on recommended cleaning procedures, suitable cleaning agents, and any specific maintenance requirements for the installed flooring material, offer ongoing support and consultation. | Client knowledge of maintenance procedures, assurance of long-term flooring performance. |
Anti-Static Flooring Installation Service Process in Mauritius
- Client Inquiry & Initial Consultation
- Site Assessment & Needs Analysis
- Material Selection & Quotation
- Contract Agreement & Scheduling
- Subfloor Preparation
- Anti-Static Flooring Installation
- Quality Control & Testing
- Final Handover & Documentation
- Aftercare & Maintenance Advice
Anti-static Flooring Installation Service Cost In Mauritius
Installing anti-static flooring in Mauritius involves several cost considerations that can influence the final price. These factors range from the type of anti-static flooring chosen to the complexity of the installation site and the labor involved. Understanding these elements is crucial for obtaining accurate quotes and budgeting effectively for your project.
The primary drivers of anti-static flooring installation costs in Mauritius include:
- Type of Anti-Static Flooring: Different materials offer varying levels of static dissipation and durability, directly impacting their price. Common options include:
* **ESD Vinyl/Linoleum:** Generally the most budget-friendly, offering good static control for general-purpose areas.
* **ESD Rubber Flooring:** More durable and offers better comfort and slip resistance, but typically comes at a higher price point.
* **Epoxy Resin with Conductive Additives:** A seamless and highly durable option, often used in industrial or sensitive electronic environments. This is usually the most expensive.
* **Conductive Carpet Tiles:** Suitable for office or server room environments, offering ease of replacement but can be less robust than other options.
- Area Size and Complexity: The total square footage of the area to be covered is a major factor. Larger areas will naturally incur higher material and labor costs. Complex layouts with many corners, columns, or irregular shapes will also increase installation time and thus labor costs.
- Subfloor Preparation: The condition of the existing subfloor is critical. If the subfloor is uneven, damaged, or requires extensive cleaning, leveling, or priming, this will add to the overall cost. Proper subfloor preparation is essential for the longevity and effectiveness of the anti-static flooring.
- Labor Costs: The hourly rates for skilled installers in Mauritius will vary. Projects requiring specialized knowledge or intricate work will command higher labor charges. The number of installers needed and the duration of the project also play a significant role.
- Materials and Accessories: Beyond the main flooring material, costs can include adhesives, grounding components (like copper strips and grounding points), leveling compounds, sealants, and edge trims. The quality and type of these accessories can also influence the price.
- Geographic Location within Mauritius: While less significant than other factors, transportation costs for materials and labor to more remote areas might slightly influence the overall price.
- Brand and Manufacturer: Premium brands known for their quality and performance in static control may have higher material costs compared to more generic options.
- Additional Services: Some installers might offer additional services like the removal of old flooring, waste disposal, or even minor structural modifications to accommodate the new flooring, which will add to the total cost.
Pricing Ranges in Mauritian Rupees (MUR):
It's challenging to provide exact figures without specific project details, but a general estimation for professional anti-static flooring installation in Mauritius can range from MUR 1,500 to MUR 7,000+ per square meter. This broad range accounts for the variations in material quality, installation complexity, and the chosen flooring type.
- Entry-level (e.g., basic ESD vinyl, simple installation): Expect prices in the MUR 1,500 - MUR 3,000 per square meter range.
- Mid-range (e.g., ESD rubber, moderate complexity): This could fall between MUR 3,000 - MUR 5,000 per square meter.
- High-end (e.g., premium epoxy systems, complex industrial settings): Prices can go upwards of MUR 5,000 - MUR 7,000+ per square meter.
These figures typically include the supply of materials and the labor for installation. It is highly recommended to obtain multiple detailed quotes from reputable flooring contractors in Mauritius to get the most accurate pricing for your specific project requirements.
| Flooring Type (Examples) | Estimated Cost Range (MUR per Sq Meter) | Typical Application |
|---|---|---|
| ESD Vinyl/Linoleum | MUR 1,500 - MUR 3,000 | General electronics manufacturing, offices, cleanrooms |
| ESD Rubber Flooring | MUR 3,000 - MUR 5,000 | Data centers, server rooms, laboratories, light industrial |
| Conductive Epoxy Resin | MUR 5,000 - MUR 7,000+ | Heavy industrial, high-tech manufacturing, pharmaceutical, aerospace |
| Conductive Carpet Tiles | MUR 2,500 - MUR 4,500 | Office environments, server rooms, telecommunications centers |
Key Factors Influencing Anti-Static Flooring Installation Costs in Mauritius
- Type of Anti-Static Flooring Material
- Total Area Size and Layout Complexity
- Subfloor Condition and Preparation Requirements
- Labor Costs (Skilled Installers, Project Duration)
- Cost of Adhesives, Grounding Components, and Accessories
- Geographic Location within Mauritius
- Brand Reputation and Material Quality
- Inclusion of Additional Services (e.g., old flooring removal)
Affordable Anti-static Flooring Installation Service Options
Choosing the right anti-static flooring is crucial for environments where static discharge can damage sensitive equipment or pose safety risks, such as in electronics manufacturing, data centers, and healthcare facilities. Fortunately, professional installation services are available at affordable price points, with various options to suit different budgets and needs. Understanding value bundles and implementing smart cost-saving strategies can significantly reduce the overall expense without compromising on quality or effectiveness.
| Value Bundle/Strategy | Description | Cost-Saving Benefit | Considerations |
|---|---|---|---|
| Package Deals (Material + Installation) | Many providers offer bundled packages that include both the anti-static flooring material and the installation labor at a discounted combined price. | Typically 5-15% lower than purchasing materials and labor separately. Simplifies budgeting. | Ensure the bundled material meets all necessary anti-static performance standards for your application. |
| Off-Peak Scheduling | Scheduling installation during the provider's less busy periods (e.g., weekdays, certain seasons) may result in lower labor rates. | Potential labor cost reduction of 5-10%. Allows for more flexibility in choosing installers. | Requires advance planning and may not be suitable for urgent projects. |
| DIY Subfloor Preparation | If you have the skills and time, undertaking basic subfloor preparation (cleaning, minor repairs) can reduce the installer's labor time. | Can save 10-20% on labor costs, depending on the extent of preparation. | Incorrect preparation can lead to installation issues and increased costs later. Ensure you understand the installer's requirements. |
| Bulk Material Discounts | Purchasing materials for larger areas or combining with other flooring needs can sometimes qualify for volume discounts from suppliers or installers. | Savings can range from 5-10% on material costs, especially for significant projects. | Ensure you have adequate storage for bulk materials if not installed immediately. |
| Material Procurement Options | While installers often have preferred suppliers, sometimes obtaining quotes from multiple flooring material vendors can reveal cost savings. Compare the price of the raw material. | Potential savings on material costs, especially if you find a competitive independent supplier. | Ensure the sourced materials are compatible with the chosen installation method and meet anti-static specifications. The installer may charge a surcharge for using non-preferred materials. |
| Long-Term Warranties | While an upfront cost, investing in a comprehensive warranty for both materials and installation can prevent future unexpected repair or replacement expenses. | Reduces long-term risk and potential hidden costs associated with premature failure. | Carefully review warranty terms and conditions to understand coverage and exclusions. |
Key Considerations for Affordable Anti-Static Flooring Installation
- Material Choice: Different anti-static flooring materials (e.g., vinyl tiles, epoxy coatings, rubber mats) have varying price points. Opting for cost-effective yet compliant materials is a primary strategy.
- Area Size: The square footage of the area requiring installation directly impacts material and labor costs. Smaller or moderately sized areas will naturally be more affordable.
- Subfloor Condition: A well-prepared subfloor requires less remedial work, reducing labor time and material costs for preparation (e.g., leveling, cleaning).
- Installation Complexity: Simple, flat areas are generally less expensive to install than areas with numerous obstacles, curves, or specialized requirements.
- Installer Experience & Reputation: While prioritizing affordability, it's vital to select reputable installers who offer competitive pricing but also possess the necessary expertise for proper anti-static functionality.
- Geographic Location: Labor rates and material transportation costs can vary depending on your geographical location.
Verified Providers In Mauritius
When seeking healthcare in Mauritius, particularly specialized services or those requiring a high degree of trust and expertise, identifying verified providers is paramount. Franance Health stands out as a leading entity, consistently demonstrating a commitment to quality, patient care, and ethical practices. Their rigorous credentialing process ensures that all affiliated healthcare professionals and facilities meet stringent international standards, offering patients peace of mind and access to superior medical services.
| Franance Health Advantage | What it Means for Patients |
|---|---|
| Credentialed Specialists | Access to doctors and surgeons with proven expertise and up-to-date qualifications. |
| Accredited Facilities | Assurance of receiving care in hospitals and clinics that meet high operational and safety standards. |
| Ethical Practice Standards | Confidence in providers who adhere to a strict code of ethics and professional conduct. |
| Continuous Improvement | Partnership with healthcare providers committed to ongoing training and development. |
| Seamless Healthcare Journey | Facilitated access to reliable and high-quality medical services within Mauritius. |
Why Franance Health Credentials Represent the Best Choice:
- Rigorous Verification Process: Franance Health employs a multi-faceted verification system that goes beyond basic licensing. This includes in-depth background checks, verification of educational qualifications and professional certifications, and assessment of clinical experience and ongoing professional development.
- Commitment to Quality and Safety: Affiliation with Franance Health signifies adherence to the highest standards of patient safety, infection control, and quality assurance. This commitment is regularly audited and reviewed.
- Access to Specialized Expertise: Franance Health partners with a network of highly skilled and specialized medical professionals, ensuring patients have access to the best possible care for a wide range of conditions.
- Patient-Centric Approach: The credentialing process emphasizes providers who demonstrate a strong patient-centric philosophy, prioritizing compassionate care, clear communication, and personalized treatment plans.
- Transparency and Trust: By clearly outlining their verification criteria and maintaining a transparent network, Franance Health builds trust with patients, empowering them to make informed healthcare decisions.
- International Standards Alignment: Franance Health aligns its credentialing with internationally recognized best practices in healthcare, making Mauritian medical services comparable to global benchmarks.
Scope Of Work For Anti-static Flooring Installation Service
This Scope of Work (SOW) outlines the requirements for the installation of anti-static flooring within the designated areas of [Client Facility Name]. The objective is to provide a safe and effective conductive flooring system to mitigate electrostatic discharge (ESD) risks in sensitive environments such as [mention specific areas like server rooms, cleanrooms, electronics manufacturing floors, etc.]. The contractor shall perform all labor, supervision, materials, and equipment necessary for the successful completion of this project according to the specifications herein.
| Technical Deliverable | Description | Standard Specification / Requirement |
|---|---|---|
| Site Survey Report | A comprehensive report detailing the existing subfloor condition, ambient environmental factors (temperature, humidity), and any challenges to be addressed before installation. | Must include photographic evidence of the subfloor. Recommendations for necessary subfloor repairs and any specific environmental controls needed during installation. |
| Subfloor Preparation Plan | A detailed plan outlining the methods and materials to be used for cleaning, repairing, leveling, and priming the subfloor to ensure optimal adhesion and performance of the anti-static flooring. | Adherence to manufacturer's guidelines for subfloor preparation. Includes method for moisture testing (e.g., ASTM F1869 or F2170) and acceptable moisture vapor emission rates (MVER). |
| Anti-Static Flooring Material Submittal | Samples and technical data sheets for all proposed anti-static flooring materials, including the conductive adhesive, flooring tiles/sheet, and any necessary grounding components. | Materials must meet or exceed specified conductivity requirements (e.g., ANSI/ESD S20.20, ASTM F150). Includes manufacturer's warranty information. |
| Installation Workmanship | The installation of the anti-static flooring system by trained and experienced personnel. | Installation must be performed in accordance with manufacturer's instructions and industry best practices for ESD flooring. Clean and organized work area maintained throughout the project. |
| Grounding System Installation | Integration of the anti-static flooring with the facility's grounding system. | Installation of conductive pathways (e.g., copper strips) to earth ground points. Verification of continuity from flooring surface to ground point. |
| Continuity and Resistance Testing Report | Comprehensive test results verifying the electrical resistance of the installed flooring and its continuity to ground. | Testing conducted using calibrated resistance meters (e.g., Megohmmeter). Resistance values must fall within the specified range (e.g., 1 x 10^4 to 1 x 10^9 ohms between any two points and to ground, as per ANSI/ESD S20.20). Test report to include date, location, equipment used, and personnel performing tests. |
| Final Inspection Checklist | A document signed by both client and contractor, confirming that all work has been completed to satisfaction and meets all SOW requirements. | Includes confirmation of visual appearance, absence of defects, and successful completion of all tests. |
| Material Safety Data Sheets (MSDS) / Safety Data Sheets (SDS) | Copies of SDS for all chemicals and materials used during the installation process. | Provided for all adhesives, primers, sealers, and cleaning agents. |
| Warranty Documentation | Manufacturer's warranty for the anti-static flooring material and the contractor's warranty for workmanship. | Details of warranty coverage, duration, and claim procedures. |
Key Activities and Responsibilities
- Site Assessment and Preparation
- Material Procurement and Delivery
- Subfloor Preparation and Repair
- Anti-Static Flooring Installation
- Sealing and Finishing
- Grounding and Continuity Testing
- Final Inspection and Handover
- Waste Disposal
Service Level Agreement For Anti-static Flooring Installation Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Anti-Static Flooring Installation Service provided by [Your Company Name] (hereinafter referred to as 'Provider') to [Client Name] (hereinafter referred to as 'Client'). This SLA is an addendum to the main Service Agreement between the parties.
| Service Component | Response Time (Business Hours) | Resolution Target | Uptime Guarantee |
|---|---|---|---|
| General Inquiries & Consultation | Within 4 business hours of receipt of email or phone call. | N/A (Information provision) | N/A |
| Routine Maintenance & Inspection Requests | Within 8 business hours of receipt of email or phone call. | Scheduled within 3 business days. | N/A |
| Minor Functional Issues (e.g., slight surface blemishes, minor surface imperfections not affecting ESD performance) | Within 2 business hours of receipt of reported issue. | Remote diagnosis within 4 business hours. On-site visit scheduled within 2 business days for resolution. | 99.5% of operational time (excluding scheduled maintenance). |
| Major Functional Issues (e.g., compromised ESD protection, significant structural damage to flooring, large area defects) | Within 1 business hour of receipt of reported issue (critical priority). | On-site assessment within 4 business hours. Emergency repair commencement within 12 business hours. | 99.9% of operational time (excluding scheduled maintenance). |
| Emergency Support (Critical System Failure affecting ESD protection) | Within 30 minutes of receipt of critical alert or reported issue. | On-site technician dispatched within 2 business hours. Repair commencement within 6 business hours. | 99.99% of operational time (excluding scheduled maintenance). |
Key Service Objectives
- To ensure prompt and effective resolution of any issues related to the installed anti-static flooring.
- To maintain the integrity and functionality of the anti-static properties of the flooring, thereby protecting sensitive electronic equipment.
- To provide timely access to technical support and emergency services.
In-Depth Guidance
Frequently Asked Questions
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