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Defibrillator High-Voltage Board Repair Service in Mauritius
Engineering Excellence & Technical Support
Defibrillator High-Voltage Board Repair Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Precision HV Component Diagnosis
Our certified technicians utilize advanced oscilloscopes and diagnostic tools to pinpoint failing high-voltage components on defibrillator boards, ensuring accurate and targeted repairs.
Expert SMT & Through-Hole Soldering
We specialize in meticulous Surface Mount Technology (SMT) and through-hole soldering, guaranteeing robust and reliable connections for critical high-voltage circuitry on your defibrillator.
Comprehensive Electrical Testing & Calibration
Following repairs, each high-voltage board undergoes rigorous electrical testing and calibration to ensure optimal energy discharge and adherence to strict medical device standards.
What Is Defibrillator High-voltage Board Repair Service In Mauritius?
Defibrillator High-Voltage Board Repair Service in Mauritius refers to specialized technical expertise and diagnostic procedures aimed at restoring the functionality of the high-voltage generation and discharge components within automated external defibrillators (AEDs) and manual defibrillators. These high-voltage boards are critical for delivering a synchronized electrical shock to a patient experiencing life-threatening cardiac arrhythmias such as ventricular fibrillation (VF) or pulseless ventricular tachycardia (VT). The service involves the methodical troubleshooting, identification of component failures (e.g., capacitors, transformers, switching elements, control circuitry), and subsequent replacement or repair of these specific board-level issues. The objective is to ensure the defibrillator can reliably charge and deliver the appropriate energy level as prescribed by its internal algorithms or user settings.
| Who Needs Defibrillator High-Voltage Board Repair Service? | Typical Use Cases Requiring Repair |
|---|---|
| Hospitals and Healthcare Facilities: Requiring reliable AEDs and manual defibrillators for emergency response in various departments (ER, ICU, OR, Cardiology). | Failure to charge to the specified energy level during self-testing or actual use. Irregular or incomplete energy discharge indicated by error codes or performance logs. Physical signs of component damage (e.g., bulging capacitors, burnt resistors) on the high-voltage board. Post-deployment issues after prolonged storage or environmental exposure. Routine scheduled maintenance revealing suboptimal performance of the charging circuit. |
| Emergency Medical Services (EMS): Ambulances, paramedics, and emergency response teams relying on portable defibrillators in the field. | Intermittent charging failures. Sudden inability to deliver a shock after a successful charge indication. Post-shock analysis revealing insufficient energy delivery. Device failing to pass pre-use checks or self-diagnostic routines. Accidental exposure to extreme temperatures, humidity, or physical shock. |
| Public Access Defibrillation (PAD) Sites: Airports, shopping malls, sports stadiums, corporate offices, and other public venues equipped with AEDs. | AED displaying 'Service Required' or specific fault codes related to power or charging. Low battery warnings that persist despite battery replacement, indicating a potential issue with the charging circuitry. Device unresponsive to power-on commands, potentially due to a failed control element on the HV board. Following a lightning strike or power surge that may have affected the device's internal electronics. Regular inspection revealing signs of wear or corrosion on the high-voltage components. |
| Training Centers and Simulation Facilities: Utilizing defibrillators for medical training purposes. | Consistent failure to deliver simulated shocks during training scenarios. Difficulty in resetting the device or clearing error states. Device being dropped or mishandled, leading to internal damage. Units undergoing periodic service and found to have degraded high-voltage board performance. |
| Medical Device Manufacturers and Distributors: For servicing and refurbishment of their product lines. | Units returned for warranty repair exhibiting high-voltage circuit faults. End-of-life devices undergoing refurbishment to extend their service life. Post-market surveillance revealing a pattern of high-voltage board failures. |
Key Aspects of Defibrillator High-Voltage Board Repair Service
- Diagnostic Testing: Comprehensive assessment of charging circuits, energy storage capacitors, discharge pathways, and trigger mechanisms using oscilloscopes, multimeters, capacitance meters, and specialized defibrillator test equipment.
- Component Replacement: Sourcing and soldering of high-reliability electronic components (e.g., high-voltage capacitors, IGBTs, MOSFETs, flyback transformers, control ICs) specifically designed for medical device applications.
- Calibration and Verification: Post-repair calibration to ensure energy output accuracy and efficacy, followed by rigorous testing against established medical device standards and manufacturer specifications.
- Preventive Maintenance Integration: Often coupled with broader defibrillator servicing to identify potential future issues and ensure overall device reliability.
- Safety Compliance: Adherence to international medical device repair standards (e.g., IEC 60601) and local regulatory requirements.
Who Needs Defibrillator High-voltage Board Repair Service In Mauritius?
A specialized Defibrillator High-Voltage Board Repair Service in Mauritius is crucial for ensuring the reliable operation of life-saving Automated External Defibrillators (AEDs) and manual defibrillators. These high-voltage boards are the core component responsible for delivering the critical electrical shock needed to restore a normal heart rhythm. Malfunctions in this sensitive circuitry can render a defibrillator useless during a medical emergency, leading to potentially catastrophic outcomes. Therefore, institutions and individuals who rely on the immediate availability and functionality of defibrillators are the primary beneficiaries of such a specialized repair service.
| Department/Role | Specific Need for Defibrillator High-Voltage Board Repair | Impact of Malfunction |
|---|---|---|
| Cardiology Departments | Maintenance and repair of defibrillators used in cardiac arrest response and procedures. | Inability to provide immediate electrical therapy during critical cardiac events. |
| Emergency Departments (ER) | Ensuring 24/7 readiness of defibrillators for incoming critical patients. | Delayed or ineffective resuscitation efforts, potentially leading to increased mortality. |
| Intensive Care Units (ICU) | Maintaining defibrillators for rapid response to sudden cardiac arrest within the unit. | Compromised patient care and increased risk during critical incidents. |
| Biomedical Engineering/Technical Services | Routine maintenance, calibration, and repair of all medical equipment, including defibrillators. | Extended downtime of essential life-saving devices, impacting overall hospital functionality. |
| First Responders (EMS, Fire, Police) | Ensuring the high-voltage boards in portable defibrillators are functioning perfectly for out-of-hospital emergencies. | Reduced chance of successful resuscitation in pre-hospital settings. |
| Facility Management/Operations (for public spaces) | Maintenance of Public Access Defibrillators (PADs) to ensure accessibility and functionality for the general public. | AEDs being non-operational when a bystander needs them most during a public cardiac arrest. |
| Occupational Health and Safety Departments | Ensuring workplaces are equipped with functional defibrillators to protect employees. | Increased risk to employee well-being in case of a sudden cardiac event at work. |
Target Customers for Defibrillator High-Voltage Board Repair Service in Mauritius
- Hospitals and Medical Centers
- Clinics and Doctor's Offices
- Emergency Medical Services (EMS)
- Ambulance Services
- Airports and Airlines
- Public Transportation Hubs (e.g., train stations, bus terminals)
- Large Public Venues (e.g., stadiums, concert halls, convention centers)
- Schools and Universities
- Government Buildings and Offices
- Corporate Offices and Businesses (especially those with onsite medical support or high employee density)
- Hotels and Resorts
- Gyms, Fitness Centers, and Sports Facilities
- Community Centers and Non-profit Organizations
- Fire Departments
- Police Departments
- Individuals or Families with Home Defibrillators (though less common, still a potential market)
Defibrillator High-voltage Board Repair Service Process In Mauritius
This document outlines the typical workflow for a Defibrillator High-Voltage Board Repair Service in Mauritius, from the initial customer inquiry to the successful completion of the repair. The process is designed to ensure efficient diagnostics, quality repair, and timely return of the critical medical equipment.
| Stage | Key Activities | Responsible Party | Output |
|---|---|---|---|
| Inquiry & Initial Contact | Customer reports defibrillator issue, requests repair service. | Healthcare Facility/Individual | Initial service request |
| Information Gathering & Preliminary Assessment | Collect defibrillator details & symptoms, provide initial estimate. | Repair Service Provider | Preliminary assessment, rough quote |
| Quotation & Service Agreement | Formal quote provided, service terms agreed. | Repair Service Provider & Client | Approved quotation, signed agreement |
| Logistics & Shipping | Arrange collection & transport of board/unit. | Repair Service Provider | Shipped board/unit |
| Receipt & Incoming Inspection | Inspect, log, and document board condition. | Repair Service Provider | Logged service order, inspection report |
| Diagnostics & Failure Analysis | Identify root cause of high-voltage board failure. | Repair Service Provider (Technicians) | Detailed diagnostic report |
| Component Sourcing & Repair Planning | Obtain replacement parts, plan repair steps. | Repair Service Provider | Procured parts, repair plan |
| High-Voltage Board Repair | Replace faulty components, perform repairs. | Repair Service Provider (Technicians) | Repaired high-voltage board |
| Testing & Quality Assurance | Test board functionality, safety, and performance. | Repair Service Provider (QA Team) | Quality assurance report |
| Documentation & Reporting | Create comprehensive repair report for client. | Repair Service Provider | Client repair report |
| Packaging & Return Logistics | Securely package and ship repaired board. | Repair Service Provider | Returned repaired board |
| Installation & On-site Verification (Optional) | Install board, verify defibrillator function on-site. | Repair Service Provider (if offered) | Functional defibrillator |
| Customer Confirmation & Payment | Client confirms satisfaction, payment processed. | Client & Repair Service Provider | Service completion, final payment |
| Follow-up & Support | Provide warranty, address any further queries. | Repair Service Provider | Client satisfaction, ongoing support |
Defibrillator High-Voltage Board Repair Service Workflow in Mauritius
- Inquiry & Initial Contact: The process begins when a healthcare facility or individual in Mauritius contacts the repair service provider regarding a malfunctioning defibrillator, specifically suspecting an issue with the high-voltage board.
- Information Gathering & Preliminary Assessment: The service provider gathers essential details about the defibrillator (make, model, serial number, symptoms of malfunction) and the circumstances of the failure. A preliminary assessment of potential issues is made based on this information.
- Quotation & Service Agreement: Based on the preliminary assessment, a quotation for the repair service, including estimated costs for parts and labor, is provided. Upon customer acceptance, a service agreement outlining terms and conditions is established.
- Logistics & Shipping Arrangements: The service provider arranges for the secure collection and transportation of the faulty high-voltage board (or the entire defibrillator unit if required) from the client's location in Mauritius. This may involve courier services or dedicated transport.
- Receipt & Incoming Inspection: Upon arrival at the repair facility, the board undergoes an incoming inspection to verify its condition, document any physical damage, and confirm it matches the reported issue. A unique service order number is assigned.
- Detailed Diagnostics & Failure Analysis: Technicians conduct thorough diagnostic testing using specialized equipment to pinpoint the exact cause of the high-voltage board failure. This involves component-level analysis and functional testing.
- Component Sourcing & Repair Planning: Once the faulty components are identified, the service provider sources compatible, high-quality replacement parts. A detailed repair plan is formulated, including the specific repair procedures and quality control steps.
- High-Voltage Board Repair & Reassembly: Skilled technicians perform the repair work, replacing damaged components and ensuring all connections are secure and insulated. This phase is critical and requires adherence to strict safety protocols.
- Testing & Quality Assurance: The repaired high-voltage board undergoes rigorous testing. This includes functional tests to simulate defibrillation pulses, safety checks, and performance verification to ensure it meets original manufacturer specifications.
- Documentation & Reporting: A comprehensive report is generated, detailing the diagnostics, the repairs performed, the parts replaced, and the results of all testing. This report is provided to the client.
- Packaging & Return Logistics: The repaired high-voltage board is securely packaged to prevent damage during transit. Arrangements are made for its return shipment to the client in Mauritius.
- Installation & On-site Verification (Optional): In some cases, the service provider may offer on-site installation and post-repair verification to ensure the defibrillator is functioning optimally in its intended environment.
- Customer Confirmation & Payment: The client receives the repaired board and confirms satisfaction with the service. Final payment is processed as per the service agreement.
- Follow-up & Support: The service provider may offer post-repair support or warranty information, ensuring the client has confidence in the repaired equipment.
Defibrillator High-voltage Board Repair Service Cost In Mauritius
Repairing a defibrillator high-voltage board is a specialized service critical for the proper functioning of life-saving medical equipment. In Mauritius, the cost of such repairs can vary significantly based on several factors. This service is typically provided by authorized service centers, biomedical engineering firms, or specialized electronics repair shops with experience in medical devices. Due to the intricate nature and high-voltage components involved, these repairs often require specific expertise, testing equipment, and access to genuine replacement parts.
Several factors influence the final cost:
- Complexity of the Damage: Minor component failures or loose connections will generally be less expensive to repair than issues requiring extensive board-level troubleshooting and component replacement. Damage from power surges, physical impact, or water ingress can also increase complexity and cost.
- Type and Model of Defibrillator: Different defibrillator models have varying board designs and component costs. Older or more complex models may have harder-to-source parts or require more time for diagnosis.
- Availability of Replacement Parts: The cost of genuine replacement components, such as capacitors, transistors, or integrated circuits, can fluctuate. If parts are imported or less common, this will impact the overall repair cost.
- Labor Rates: The hourly rates charged by the repair technician or service center are a significant component. Specialized skills and experience in handling high-voltage medical equipment command higher labor costs.
- Diagnostic Fees: Some service providers may charge a separate diagnostic fee, which is often deductible from the total repair cost if you proceed with the service.
- Urgency of Repair: Emergency or expedited repair services may incur additional charges.
- Warranty on Repair: Reputable service providers usually offer a warranty on their repairs, which is factored into the price.
- Location and Overhead: The operational costs of the repair facility in Mauritius will also influence pricing.
| Repair Category | Estimated Cost Range (MUR) | Notes |
|---|---|---|
| Minor Component Replacement/Soldering | 3,000 - 8,000 | Involves replacing individual small components or fixing loose solder joints. Often involves a straightforward diagnosis. |
| Moderate Board-Level Repair | 7,000 - 15,000 | Requires replacing multiple components, potentially including larger capacitors or transistors, or addressing more complex circuit issues. |
| Major Component Replacement/Extensive Rework | 12,000 - 25,000+ | Significant damage requiring replacement of key high-voltage components, extensive troubleshooting, or if the entire high-voltage module needs recalibration or significant rework. This could also involve replacing a more costly proprietary part. |
| Diagnostic Fee (if applicable) | 1,000 - 3,000 | This fee is often waived or deducted from the final repair cost if the repair is authorized. |
Factors Affecting Defibrillator High-Voltage Board Repair Cost in Mauritius
- Complexity of the Damage (e.g., minor vs. extensive component failure)
- Type and Model of the Defibrillator
- Availability and Cost of Genuine Replacement Parts
- Technician Labor Rates and Expertise
- Diagnostic Fees (sometimes deductible)
- Urgency of the Repair Service
- Warranty Offered on the Repair
- Overhead Costs of the Service Provider
Affordable Defibrillator High-voltage Board Repair Service Options
Experiencing issues with your defibrillator's high-voltage board can be a critical concern, especially when budget is a factor. Fortunately, there are several affordable repair service options available. This guide explores how to find cost-effective solutions, the benefits of value bundles, and smart strategies for saving money on defibrillator high-voltage board repairs.
| Value Bundle Component | Description | Cost-Saving Benefit |
|---|---|---|
| Diagnostic Service | Initial assessment to identify the exact fault on the high-voltage board. | Prevents unnecessary repairs and provides a precise cost estimate. |
| Component-Level Repair | Repairing or replacing individual faulty components on the board, rather than the entire unit. | Significantly cheaper than full board replacement; extends board lifespan. |
| Refurbished/Remanufactured Board Exchange | Swapping your faulty board for a pre-tested, repaired, or upgraded board. | Lower cost than a new board; faster turnaround time. |
| Standard vs. Expedited Repair | Choosing between a standard repair turnaround time or a faster, potentially higher-cost option. | Opting for standard repair saves money; only pay for speed if absolutely necessary. |
| Warranty on Repair Services | A guarantee provided by the repair service on their work and any replaced components. | Provides peace of mind and protects against immediate re-failure, avoiding future costs. |
| Bulk Repair Discounts | Discounts offered when multiple devices or boards are sent for repair simultaneously. | Reduces per-unit cost for organizations with multiple defibrillators. |
Key Considerations for Affordable Defibrillator High-Voltage Board Repair
- Prioritize reputable, specialized repair services: Look for companies with a proven track record specifically in medical device repair, especially defibrillators. Generic electronics repair shops may lack the expertise and specialized components needed.
- Seek out service providers with component-level repair capabilities: Instead of replacing the entire board, skilled technicians can often identify and replace individual faulty components, significantly reducing costs.
- Inquire about refurbished or remanufactured board options: Some repair services offer high-quality, tested refurbished boards as a more affordable alternative to new ones. Ensure these come with a warranty.
- Explore regional or local repair centers: These may have lower overhead costs than national chains, potentially translating to more competitive pricing.
- Understand diagnostic fees and estimates: Always get a clear upfront estimate of diagnostic fees and the total repair cost before committing. Some providers may waive diagnostic fees if you proceed with the repair.
- Check for manufacturer-certified or authorized repair partners: While potentially pricier, these partners often offer the highest quality parts and expertise, and their work may be essential for maintaining warranty validity on newer devices.
Verified Providers In Mauritius
In the landscape of healthcare in Mauritius, discerning the quality and reliability of medical providers is paramount for individuals seeking accessible and trustworthy medical services. Franance Health has emerged as a leading entity, distinguished by its rigorous credentialing process and a commitment to upholding the highest standards of healthcare delivery. This document outlines the credentials that position Franance Health as the best choice for your healthcare needs in Mauritius.
| Credential Type | Description | Why it Matters for Patients |
|---|---|---|
| International Accreditation | Certification by bodies like JCI, ISO, or national equivalents. | Guarantees adherence to globally recognized standards for safety, quality, and effectiveness of care. |
| Practitioner Licensing & Board Certification | Verification of valid medical licenses and relevant board certifications. | Ensures practitioners are qualified, competent, and authorized to practice medicine. |
| Specialty Training & Fellowships | Evidence of advanced training beyond general medical education. | Confirms expertise in specific medical fields, leading to more precise diagnoses and treatments. |
| Peer Review & Performance Metrics | Internal and external reviews of clinical performance and patient outcomes. | Indicates a commitment to continuous improvement and data-driven quality assurance. |
| Patient Safety Protocols | Implementation of strict protocols for infection control, medication management, and error prevention. | Minimizes risks and ensures a safe environment for all patients. |
| Data Privacy & Security Measures | Compliance with data protection regulations and robust cybersecurity. | Safeguards sensitive patient information and maintains confidentiality. |
Key Franance Health Credentials and Their Significance:
- Accreditation by Reputable Health Organizations: Franance Health facilities and associated practitioners undergo stringent evaluations by internationally recognized healthcare accreditation bodies. This ensures adherence to global best practices in patient safety, quality of care, and operational efficiency.
- Rigorous Practitioner Vetting: All healthcare professionals affiliated with Franance Health are thoroughly screened. This includes verification of medical licenses, professional qualifications, specialized training, and a clean disciplinary record.
- Commitment to Continuous Professional Development (CPD): Franance Health mandates and facilitates ongoing training and development for its medical staff. This ensures practitioners remain at the forefront of medical advancements, technologies, and treatment protocols.
- Patient-Centric Approach and Feedback Mechanisms: Franance Health actively solicits and acts upon patient feedback. Robust systems are in place to gather testimonials, address concerns, and continuously improve the patient experience.
- Adherence to Ethical Medical Practices: The organization upholds the strictest ethical guidelines in all its operations, prioritizing patient well-being, confidentiality, and informed consent above all else.
- Technological Integration and Modern Infrastructure: Franance Health invests in state-of-the-art medical technology and maintains modern, well-equipped facilities, enabling accurate diagnosis and effective treatment.
- Comprehensive Service Offerings: From primary care to specialized treatments, Franance Health provides a wide spectrum of medical services, ensuring a holistic approach to healthcare for its patients.
Scope Of Work For Defibrillator High-voltage Board Repair Service
This Scope of Work (SOW) outlines the requirements for providing a high-voltage board repair service for defibrillator units. The service aims to restore the functionality and reliability of these critical medical devices by addressing issues with their high-voltage power supply components. This document details the technical deliverables, standard specifications, and processes involved in the repair service, ensuring a high standard of quality and compliance with relevant industry regulations.
| Category | Description | Standard Specifications / Requirements | Deliverables |
|---|---|---|---|
| Service Request & Intake | Process of receiving, logging, and initially assessing returned defibrillator high-voltage boards. | Unique tracking number assigned to each unit. Initial visual inspection for physical damage. Competent personnel to handle medical devices. | Receipt confirmation with tracking number. Initial inspection report. |
| Diagnostic Testing | Comprehensive testing to identify the root cause of failure in the high-voltage board. | Use of calibrated test equipment. Simulation of operational conditions. Testing of all critical high-voltage components (e.g., capacitors, transformers, transistors, diodes). Identification of component-level failures. | Detailed diagnostic report outlining identified faults, affected components, and probable cause. |
| Repair Procedure | The actual process of replacing faulty components and restoring the board's functionality. | Use of high-quality, equivalent or superior replacement parts. Soldering and desoldering techniques compliant with IPC standards (e.g., IPC-A-610). ESD-safe handling procedures throughout. Traceability of replacement parts used. | Repaired high-voltage board. |
| Functional Testing & Calibration | Post-repair testing to verify the board's performance and adherence to operational parameters. | Testing under simulated defibrillator load conditions. Verification of output voltage and energy delivery accuracy within specified tolerances. Calibration to manufacturer's specifications. Safety checks for insulation breakdown and leakage current. | Completed functional test report, including test data and calibration certificates (if applicable). |
| Quality Assurance (QA) | Independent verification of the repair and testing processes to ensure compliance and quality. | Review of diagnostic and functional test reports. Verification of parts used and repair documentation. Final inspection of the repaired board. | QA sign-off for each repaired board. |
| Documentation & Reporting | Provision of comprehensive documentation for each repaired board. | Detailed repair report including: diagnostic findings, components replaced, test results, calibration data, date of repair, technician responsible. Certificate of Conformance (CoC). | Complete repair documentation package (digital or physical, as agreed). |
| Packaging & Shipping | Secure packaging and return of the repaired high-voltage board. | Anti-static packaging. Robust protective casing. Compliant shipping documentation. Tracking information for return shipment. | Shipped and tracked repaired high-voltage board. |
| Warranty | Guaranteed performance of the repaired board for a specified period. | Minimum 90-day warranty on parts and labor for the repair performed. Clear process for warranty claims. | Warranty statement included with returned board. |
Key Service Objectives
- To diagnose and repair faulty high-voltage boards in defibrillator units.
- To ensure repaired boards meet or exceed original manufacturer specifications.
- To minimize downtime for the defibrillator units.
- To maintain the safety and efficacy of the repaired defibrillators.
- To provide detailed documentation of all repair processes and findings.
Service Level Agreement For Defibrillator High-voltage Board Repair Service
This Service Level Agreement (SLA) outlines the commitment of [Your Company Name] to providing high-quality repair services for Defibrillator High-Voltage Boards. It defines response times, uptime guarantees (where applicable), and other service standards to ensure the optimal functionality and availability of critical medical equipment.
| Service Component | Standard | Measurement | Remedy for Failure |
|---|---|---|---|
| Acknowledgement of Service Request | Within 1 business hour (Standard Hours), 4 business hours (Off-Hours) | Timestamp of request acknowledgement | A discount of 10% on the next repair service for the affected customer. |
| Initial Diagnosis and Resolution Plan | Within 4 business hours of acknowledgement | Timestamp of diagnosis and plan delivery | A discount of 15% on the current repair service for the affected customer. |
| Repair Turnaround Time | Maximum 5 business days from receipt | Date of receipt vs. date of completion | Waived diagnostic fee and a 10% discount on the repair cost for the affected customer. |
| Uptime Guarantee (for managed services/preventative maintenance contracts only) | 99.5% uptime for the overall defibrillator system when our repaired board is in use. | Downtime recorded against total operational time | A prorated credit of the monthly service fee corresponding to the downtime experienced. |
| Warranty on Repairs | 90 days on replaced components and labor | Date of repair completion vs. date of subsequent failure | Free of charge repair of the failed component and associated labor. |
Key Service Commitments
- Repair Service Availability: 24/7/365
- Acknowledgement of Service Request: Within 1 business hour during standard business hours, within 4 business hours outside of standard business hours.
- Initial Diagnosis and Resolution Plan: Within 4 business hours of acknowledgement.
- Repair Turnaround Time: Maximum 5 business days from receipt of board at repair facility.
- Return Shipping: Expedited shipping included.
- Warranty on Repairs: 90 days on replaced components and labor.
In-Depth Guidance
Frequently Asked Questions
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