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CMMS Setup & Configuration Service in Mauritius Engineering Excellence & Technical Support

CMMS Setup & Configuration Service High-standard technical execution following OEM protocols and local regulatory frameworks.

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Tailored CMMS Architecture for Mauritian Operations

We architect and implement CMMS solutions that are precisely configured to the unique operational workflows, regulatory landscapes, and specific asset management needs of businesses in Mauritius. Our setup ensures seamless integration with existing IT infrastructure and local industry best practices.

Data Migration & Optimization for Mauritius-Specific Assets

Leveraging robust data migration strategies, we accurately transfer your existing asset registers, maintenance history, and spare parts inventory into the new CMMS. We optimize data structures to align with Mauritian asset naming conventions and reporting requirements, ensuring immediate and actionable insights.

Localized Training & User Adoption Programs

Our service includes comprehensive, on-site and remote training programs for your Mauritian workforce, tailored to their specific roles and technical proficiencies. We focus on driving user adoption and ensuring your teams can effectively utilize the CMMS for improved maintenance planning, execution, and reporting.

What Is Cmms Setup & Configuration Service In Mauritius?

CMMS Setup & Configuration Service in Mauritius refers to the specialized assistance provided to organizations in Mauritius for the implementation, customization, and optimization of their Computerized Maintenance Management System (CMMS). This service ensures that the CMMS software is tailored to meet the specific operational requirements, workflows, and asset management strategies of Mauritian businesses, thereby enhancing maintenance efficiency, reducing downtime, and improving asset longevity. The service encompasses a comprehensive process of data migration, system parameterization, user training, and ongoing support.

Who Needs CMMS Setup & Configuration Service?Typical Use Cases
Manufacturing Facilities: To manage machinery maintenance, optimize production uptime, and track spare parts for production lines.Hospitality Sector (Hotels & Resorts): For maintaining building infrastructure, HVAC systems, kitchen equipment, and ensuring guest comfort and safety.
Real Estate & Property Management Companies: To oversee the maintenance of residential, commercial, and industrial properties, including building systems and common areas.Logistics & Transportation Companies: For managing the maintenance of fleets (vehicles, ships, aircraft), warehouses, and material handling equipment.
Energy & Utilities Providers: To ensure the reliability and safety of power generation plants, transmission networks, and distribution infrastructure.Healthcare Institutions: For maintaining medical equipment, facilities, and ensuring compliance with stringent healthcare regulations.
Government & Public Sector Organizations: To manage public infrastructure, municipal buildings, and fleet maintenance.Educational Institutions: For maintaining campus buildings, specialized equipment, and ensuring a safe learning environment.
Any organization with a significant asset base and a need to formalize and improve its maintenance operations to enhance operational efficiency and asset lifespan.Organizations seeking to transition from reactive to proactive and predictive maintenance strategies.

Key Components of CMMS Setup & Configuration Service:

  • System Deployment & Installation: Installing and setting up the chosen CMMS software on the client's infrastructure (on-premise) or ensuring seamless access to cloud-based solutions.
  • Asset Registry Configuration: Cataloging and structuring all physical assets within the CMMS, including defining asset hierarchies, parent-child relationships, and critical asset attributes (e.g., serial numbers, manufacturers, installation dates).
  • Preventive Maintenance (PM) Program Development: Designing and configuring PM schedules based on manufacturer recommendations, operational history, and regulatory requirements. This includes defining PM tasks, frequencies, labor requirements, and associated parts.
  • Work Order Management Workflow Design: Establishing standardized workflows for work order creation, assignment, execution, completion, and closure, incorporating approval processes and performance tracking.
  • Inventory & Parts Management Setup: Configuring the CMMS to track spare parts inventory, including stock levels, reorder points, supplier information, and costs, to ensure availability of critical components.
  • Labor & Resource Allocation: Defining user roles, permissions, and skill sets to facilitate efficient allocation of maintenance technicians and other resources to work orders.
  • Reporting & Analytics Configuration: Tailoring dashboards and reports to provide actionable insights into maintenance performance, asset health, costs, and compliance metrics.
  • Integration with Existing Systems: Connecting the CMMS with other relevant enterprise systems, such as ERP, SCADA, or IoT platforms, to enable data exchange and enhance operational visibility.
  • Data Migration: Transferring existing asset data, maintenance history, and inventory information from legacy systems or spreadsheets into the new CMMS.
  • User Training & Change Management: Providing comprehensive training to end-users on how to effectively utilize the CMMS, coupled with strategies to manage the organizational change associated with new system adoption.
  • System Testing & Validation: Rigorous testing of configured workflows, data integrity, and system functionalities to ensure optimal performance and accuracy.

Who Needs Cmms Setup & Configuration Service In Mauritius?

Implementing a Computerized Maintenance Management System (CMMS) is a strategic decision for any organization aiming to optimize its maintenance operations, reduce downtime, and control costs. In Mauritius, various industries and departments can significantly benefit from professional CMMS setup and configuration services. These services ensure the CMMS is tailored to the unique needs of the business, leading to a faster return on investment and more efficient maintenance workflows.

Customer TypePrimary Departments BenefitingKey Needs Addressed by CMMS Setup
ManufacturingProduction, Maintenance, Engineering, OperationsPredictive maintenance, asset lifecycle management, spare parts inventory, work order management, regulatory compliance.Proactive breakdown prevention, extended equipment lifespan, optimized production schedules.Ensuring smooth production, minimizing downtime, and maximizing output.
HospitalityFacilities Management, Engineering, Housekeeping, ITPreventive maintenance of hotel infrastructure (HVAC, plumbing, electrical), guest amenity upkeep, event support logistics, work request tracking.Enhanced guest experience, reduced guest complaints, efficient resource allocation.Maintaining high standards of comfort and functionality for guests.
HealthcareBiomedical Engineering, Facilities Management, IT, PharmacyCalibration and maintenance of medical equipment, infection control protocols, facility safety, drug storage conditions, IT infrastructure maintenance.Patient safety, compliance with healthcare regulations, efficient operation of critical medical devices.Ensuring the reliability and safety of healthcare delivery.
Property ManagementFacilities Management, Maintenance, Tenant Services, AdministrationScheduled maintenance of residential and commercial properties, tenant work order management, vendor management, asset tracking for common areas.Improved property value, tenant satisfaction, reduced operational costs.Streamlining the upkeep and management of diverse properties.
UtilitiesOperations, Maintenance, Engineering, Network ManagementAsset management of critical infrastructure (pipes, cables, transformers), preventive maintenance schedules, emergency response planning, regulatory reporting.Service reliability, public safety, compliance with strict industry standards.Ensuring continuous and safe provision of essential services.
Transportation & LogisticsFleet Management, Maintenance, Operations, WarehousingVehicle maintenance scheduling, preventative checks, fuel management, warehouse equipment upkeep, route optimization support.Reduced vehicle downtime, lower operating costs, improved delivery efficiency.Keeping fleets and logistics operations running smoothly and cost-effectively.

Target Customers & Departments in Mauritius for CMMS Setup & Configuration Services

  • Manufacturing Plants (Food & Beverage, Textiles, Electronics, etc.)
  • Hospitality Sector (Hotels, Resorts, Restaurants)
  • Healthcare Facilities (Hospitals, Clinics, Laboratories)
  • Real Estate & Property Management Companies
  • Utilities (Water, Electricity, Telecommunications)
  • Transportation & Logistics Companies
  • Government & Public Sector Agencies
  • Educational Institutions
  • Industrial Parks & Free Zones
  • Agricultural Enterprises
  • Construction & Infrastructure Companies
  • Financial Institutions (for facilities management)
  • Information Technology & Data Centers

Cmms Setup & Configuration Service Process In Mauritius

This document outlines the typical workflow for a CMMS (Computerized Maintenance Management System) Setup & Configuration service offered in Mauritius. The process is designed to ensure a smooth transition from initial inquiry to a fully functional and optimized CMMS for your organization. We emphasize clear communication, thorough understanding of your needs, and systematic implementation.

StageDescriptionKey ActivitiesDeliverablesMauritius Specific Considerations
  1. Inquiry & Initial Consultation
The first point of contact where a potential client expresses interest in our CMMS setup and configuration services.Receive and acknowledge inquiry, Schedule initial consultation, Understand basic organizational needs and pain points.Confirmation of inquiry, Scheduled consultation meeting.Availability of local consultants, understanding of local business hours and communication preferences.
  1. Needs Assessment & Discovery
A deep dive into the client's current maintenance processes, challenges, and specific requirements for the CMMS.On-site or remote meetings, Interviews with key stakeholders (maintenance managers, technicians, IT), Documentation review (existing workflows, asset lists, inventory), Identify critical functionalities and desired outcomes.Detailed needs assessment report, list of functional requirements, prioritized features.Local regulatory requirements affecting maintenance (if any), common industry practices in Mauritius.
  1. Proposal & Agreement
Presenting a tailored solution based on the discovery phase and formalizing the engagement.Develop a customized CMMS proposal (including software, configuration, training, support), Outline project scope, timeline, and costs, Negotiate terms and conditions, Sign Service Level Agreement (SLA).Formal proposal document, Signed SLA, Project kickoff meeting invitation.Currency considerations, local payment terms, contract law specifics in Mauritius.
  1. System Design & Configuration
Tailoring the chosen CMMS software to precisely match the client's operational needs.Configure modules (asset management, work order management, preventive maintenance, inventory, reporting), Set up user roles and permissions, Define custom fields and workflows, Establish integration points (if applicable).Configured CMMS environment (staging/testing), Documentation of configuration settings.Language options (English commonly used, potential for French if required), adherence to local data privacy laws.
  1. Data Migration & Integration
Populating the CMMS with existing relevant data and connecting it to other essential systems.Data cleansing and validation, Import asset data, maintenance history, spare parts inventory, vendor information, Integrate with ERP, accounting software, or IoT devices (if required).Migrated and validated data within the CMMS, Integrated systems functioning correctly.Availability of local IT expertise for integration, secure data transfer protocols.
  1. User Training & Adoption
Empowering users to effectively utilize the CMMS.Develop training materials (manuals, guides, videos), Conduct role-specific training sessions (on-site or remote), Provide hands-on exercises and simulations, Offer train-the-trainer programs.Trained user base, user adoption metrics, feedback forms.On-site training accessibility, understanding of different learning styles within the local workforce.
  1. Testing & Quality Assurance
Ensuring the CMMS functions as intended and meets all specified requirements.Conduct comprehensive testing of all configured modules and workflows, User Acceptance Testing (UAT) with client representatives, Bug fixing and re-testing, Performance testing.Test scripts and results, UAT sign-off, issue log and resolution report.Access to client's operational environment for realistic testing, availability of client personnel for UAT.
  1. Go-Live & Deployment
Launching the CMMS into the live production environment.Final system deployment, Go-live readiness checks, Transition from old system (if applicable), Post-go-live monitoring and immediate issue resolution.Live CMMS environment, go-live announcement, initial support.Coordinated rollout during optimal business hours, ensuring minimal disruption to operations in Mauritius.
  1. Post-Implementation Support & Optimization
Ongoing assistance and continuous improvement of the CMMS.Provide ongoing technical support, Address user queries and issues, Conduct performance reviews, Identify areas for further optimization and enhancements, Implement system updates and new features.Support tickets and resolutions, performance reports, system optimization recommendations.Local support availability, understanding of ongoing operational needs and potential expansion within Mauritius.

CMMS Setup & Configuration Service Workflow

  • Inquiry & Initial Consultation
  • Needs Assessment & Discovery
  • Proposal & Agreement
  • System Design & Configuration
  • Data Migration & Integration
  • User Training & Adoption
  • Testing & Quality Assurance
  • Go-Live & Deployment
  • Post-Implementation Support & Optimization

Cmms Setup & Configuration Service Cost In Mauritius

The cost of CMMS (Computerized Maintenance Management System) setup and configuration services in Mauritius can vary significantly based on several factors. These factors influence the complexity of the setup, the level of customization required, and the overall scope of the project. Understanding these elements is crucial for businesses seeking to implement a CMMS effectively and within budget.

The pricing is typically presented in Mauritian Rupees (MUR) and often involves a combination of one-time setup fees and potentially ongoing support or training costs. Businesses should be prepared for a range of pricing, from basic implementations for smaller organizations to comprehensive, highly tailored solutions for larger enterprises with complex maintenance operations.

Key factors influencing CMMS setup and configuration costs in Mauritius include:

  • CMMS Software Licensing Model: Whether the CMMS is cloud-based (SaaS) or on-premise, and its specific feature set, directly impacts initial setup costs and ongoing subscription fees.
  • Number of Users and Modules: The more users requiring access to the CMMS and the more modules (e.g., asset management, work order management, inventory, preventive maintenance, reporting) that need to be configured, the higher the cost.
  • Data Migration Complexity: The volume and complexity of existing maintenance data (asset lists, historical work orders, spare parts inventory) to be migrated into the new CMMS will affect setup time and therefore cost.
  • Customization and Integration Requirements: If the CMMS needs to be tailored to specific workflows or integrated with other existing business systems (e.g., ERP, accounting software), this adds considerable complexity and cost.
  • Level of Training and Support: The extent of user training required, including on-site sessions versus remote training, and the need for ongoing technical support, will contribute to the overall price.
  • Consultant/Provider Expertise: The experience, reputation, and geographical location of the CMMS implementation partner can influence their rates.
  • Project Scope and Timeline: Larger and more ambitious projects with tighter deadlines may command higher fees.
Service ComponentEstimated Cost Range (MUR)Description
Basic CMMS Setup & Configuration (Small Business, limited users, standard modules)MUR 50,000 - MUR 150,000Includes initial installation, basic user setup, standard module configuration, and essential data import for a small number of assets and users.
Standard CMMS Setup & Configuration (Medium Business, moderate users, multiple modules)MUR 150,000 - MUR 400,000Covers setup for more users, configuration of several core modules, basic data migration, and introductory user training.
Advanced CMMS Setup & Configuration (Large Enterprise, extensive users, complex modules, customisation)MUR 400,000 - MUR 1,000,000+Includes comprehensive setup for a large user base, advanced module configuration, significant data migration, potential integrations, substantial customization, and in-depth training for administrators and users.
Data Migration Services (per hour/project)MUR 2,000 - MUR 7,000 per hour or fixed project costCost varies based on the volume and complexity of data to be cleaned and imported.
Customization & Integration Services (per hour/project)MUR 3,000 - MUR 8,000 per hour or fixed project costDepending on the complexity of custom workflows, reports, or integrations with other systems.
User Training (per session/user)MUR 10,000 - MUR 50,000+Can be a one-time cost for initial training, varying based on duration, location (on-site vs. remote), and number of attendees.
Ongoing Support & Maintenance (annual contract)Typically 15-25% of annual software license cost or a retainerCovers technical support, software updates, and minor configuration adjustments.

Key Pricing Factors for CMMS Setup & Configuration in Mauritius

  • CMMS Software Licensing Model (SaaS vs. On-Premise)
  • Number of Users and Required Modules
  • Data Migration Volume and Complexity
  • Customization Needs and System Integrations
  • Training and Ongoing Support Requirements
  • Provider's Expertise and Reputation
  • Overall Project Scope and Timeline

Affordable Cmms Setup & Configuration Service Options

Implementing a Computerized Maintenance Management System (CMMS) is crucial for streamlining maintenance operations, reducing downtime, and optimizing resource allocation. However, the initial setup and configuration can be a significant hurdle, both in terms of technical expertise and cost. This document outlines our affordable CMMS setup and configuration service options, focusing on value bundles and cost-saving strategies to ensure you get the most out of your investment.

Service BundleDescriptionKey FeaturesIdeal ForStarting Price (Example)Cost-Saving Strategies Included
Basic Setup PackageA foundational service designed for smaller operations or those with simpler maintenance needs.Core CMMS configuration, basic asset & user setup, standard work order workflow.Small businesses, departments with limited assets.$1,500Streamlined data entry templates, limited customization focus.
Standard Configuration BundleOur most popular option, offering a balanced approach to customization and efficiency.Comprehensive asset & location setup, multi-user roles, tailored preventive maintenance schedules, basic reporting setup.Growing businesses, organizations with diverse asset types.$3,000Batch data import tools, guided workflow optimization, foundational training materials.
Advanced Implementation SuiteA comprehensive solution for organizations requiring complex workflows, extensive customization, and deeper integration.Full data migration, custom work order forms, advanced reporting & dashboards, user role permissions, initial integration support.Larger enterprises, organizations with complex compliance requirements.$5,500+Phased implementation approach, knowledge transfer sessions for internal administration, leverage of existing data structures.
Custom SolutionsTailored services for unique requirements or specific CMMS platforms not covered by standard bundles.Bespoke configuration, specialized module setup, complex integrations, on-demand expert consultation.Organizations with highly specialized needs, unique industry requirements.Quote-basedFocus on essential features, modular service delivery, strategic planning for long-term scalability.

Key Components of CMMS Setup & Configuration

  • Needs Assessment: Understanding your unique maintenance workflows, asset inventory, and reporting requirements.
  • System Selection (if applicable): Guiding you to the most suitable CMMS platform based on your budget and operational needs.
  • Data Migration & Entry: Transferring existing asset data, work order history, and spare parts inventory into the new system.
  • User Training & Onboarding: Equipping your team with the knowledge and skills to effectively utilize the CMMS.
  • Workflow Customization: Tailoring the system to match your specific preventive maintenance schedules, work order processes, and approval chains.
  • Reporting & Analytics Setup: Configuring dashboards and reports to provide actionable insights into maintenance performance.
  • Integration (Optional): Connecting the CMMS with other business systems like ERP or IoT devices.

Verified Providers In Mauritius

In the realm of healthcare, trust and reliability are paramount. For individuals seeking medical services in Mauritius, identifying Verified Providers is crucial for ensuring quality care and peace of mind. Franance Health stands out as a beacon of excellence in this regard, offering a network of credentialed professionals and facilities that meet the highest standards. This document outlines why Franance Health's verified providers represent the best choice for your healthcare needs.

Credential/AspectFranance Health Verification StandardBenefit to Patients
Professional LicensesAll licenses verified with relevant Mauritian medical councils.Guarantees practitioners are legally qualified and authorized to practice.
Educational BackgroundVerification of degrees, diplomas, and specialist training from accredited institutions.Ensures providers have a strong foundational knowledge and specialized expertise.
Professional ExperienceReview of past work experience and references where applicable.Provides insight into practical skills and track record.
Ethical ConductAdherence to a strict code of conduct and professional ethics.Promotes trust, transparency, and patient-centered care.
Facility Standards (for clinics/hospitals)Assessment of infrastructure, equipment, and hygiene to meet international benchmarks.Ensures a safe, well-equipped, and comfortable treatment environment.

Key Advantages of Choosing Franance Health Verified Providers:

  • Rigorous Vetting Process: Franance Health employs a stringent verification process for all its partner providers, encompassing thorough background checks, professional license validation, and a review of their educational and training credentials. This ensures that only qualified and ethical practitioners are part of their network.
  • Commitment to Quality: Verified providers are committed to upholding the highest standards of medical practice, patient care, and ethical conduct. This commitment translates into a superior healthcare experience for patients.
  • Access to Specialized Expertise: Franance Health's network includes a diverse range of specialists, ensuring access to the right expertise for various medical conditions and treatments, all within a trusted framework.
  • Enhanced Patient Safety: The verification process actively contributes to patient safety by minimizing risks associated with unqualified or substandard medical services.
  • Streamlined Healthcare Navigation: By partnering with Franance Health, patients gain access to a curated list of trusted providers, simplifying the often-complex process of finding suitable healthcare services.
  • Continuous Monitoring and Improvement: Franance Health maintains ongoing relationships with its verified providers, encouraging continuous professional development and ensuring that standards remain high over time.

Scope Of Work For Cmms Setup & Configuration Service

This Scope of Work (SOW) outlines the services to be provided for the setup and configuration of a Computerized Maintenance Management System (CMMS). The objective is to ensure a robust, user-friendly, and efficient CMMS solution tailored to the client's specific operational needs, facilitating improved asset management, work order tracking, preventative maintenance scheduling, and inventory control.

PhaseActivityDeliverablesStandard Specifications
Phase 1: Planning & DiscoveryProject Kick-off MeetingProject Plan, Stakeholder RegisterFormal initiation of the project with all key stakeholders present. Definition of project governance, communication plan, and roles/responsibilities.
Phase 1: Planning & DiscoveryRequirements Gathering & AnalysisDetailed Requirements Document (DRD)Comprehensive documentation of current maintenance processes, asset information, user roles, reporting needs, and integration requirements. Must be signed off by client stakeholders.
Phase 1: Planning & DiscoveryCMMS Software Selection (if applicable)CMMS Software Recommendation ReportEvaluation of potential CMMS solutions against defined requirements, including features, scalability, cost, and vendor support. Includes a recommendation for the optimal solution.
Phase 2: Setup & ConfigurationSystem Installation & DeploymentInstalled & Accessible CMMS InstanceInstallation of the CMMS software on client-approved infrastructure (on-premise or cloud). Ensures secure and reliable access for authorized users.
Phase 2: Setup & ConfigurationCore System ConfigurationConfigured CMMS Modules (Asset Management, Work Orders, PMs, Inventory)Setup of company details, user roles and permissions, asset hierarchy, location structures, labor rates, and standard task lists. Configuration of core modules as per DRD.
Phase 2: Setup & ConfigurationCustomization (Forms, Fields, Workflows)Customized CMMS InterfaceTailoring of forms, custom fields, and basic workflows to match client-specific data capture and operational processes. Limited to agreed-upon complexity.
Phase 3: Data MigrationData Extraction & CleansingCleaned Data Set for ImportExtraction of existing asset data, maintenance history, and inventory information from client-provided sources. Includes data validation and cleansing to ensure accuracy and consistency.
Phase 3: Data MigrationData Import & ValidationPopulated CMMS with Migrated DataImport of cleansed data into the CMMS. Verification of data integrity post-import through sample checks and reconciliation reports.
Phase 4: Testing & UATSystem TestingTest Cases & Results ReportInternal testing by the service provider to ensure all configured functionalities are working as expected. Identification and resolution of any defects.
Phase 4: Testing & UATUser Acceptance Testing (UAT)UAT Sign-off DocumentClient's designated users perform testing based on pre-defined test scenarios. Formal sign-off required from the client to confirm acceptance of the system.
Phase 5: Training & HandoverEnd-User TrainingTraining Materials, Attendance RecordsTraining sessions for various user groups (e.g., administrators, technicians, managers) on how to effectively use the CMMS. Includes provision of user manuals and guides.
Phase 5: Training & HandoverAdministrator TrainingAdministrator Training Completion CertificateIn-depth training for system administrators on system maintenance, user management, advanced configuration, and troubleshooting.
Phase 5: Training & HandoverGo-Live SupportPost-Go-Live Support PlanDedicated support for a defined period immediately following go-live to address any immediate issues or user queries.
Phase 5: Training & HandoverProject Closure & HandoverFinal Project Report, As-Built Documentation, Source Code (if applicable)Formal closure of the project, including a summary of achievements, lessons learned, and handover of all relevant documentation and system access credentials.

Key Objectives

  • Successful implementation and deployment of the chosen CMMS software.
  • Configuration of the CMMS to align with the client's organizational structure, maintenance workflows, and asset hierarchy.
  • Data migration of relevant existing information into the new CMMS.
  • Training of key personnel to effectively utilize the CMMS.
  • Establishment of standard operating procedures (SOPs) for CMMS usage.
  • Provision of necessary technical documentation and handover materials.

Service Level Agreement For Cmms Setup & Configuration Service

This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the CMMS Setup & Configuration Service provided by [Your Company Name] to [Client Company Name].

Service ComponentResponse Time GuaranteeUptime Guarantee (for hosted CMMS)
Critical Support Issues (e.g., CMMS inaccessible, core functionality failure)Within 2 business hours99.8% monthly uptime
High Priority Issues (e.g., significant workflow disruption, module malfunction)Within 4 business hours99.5% monthly uptime
Medium Priority Issues (e.g., minor bugs, configuration requests)Within 8 business hoursN/A (configuration is project-based)
Low Priority Issues (e.g., general inquiries, feature clarification)Within 24 business hoursN/A (configuration is project-based)
Configuration Change Requests (once initial setup is complete)As per agreed project timeline/SOWN/A (configuration is project-based)

Scope of Service

  • Initial CMMS software installation and deployment.
  • Configuration of core CMMS modules (e.g., asset management, work order management, preventive maintenance, inventory management).
  • User role and permission setup.
  • Data migration assistance (as defined in the project Statement of Work).
  • Basic system testing and validation.
  • End-user training sessions (as defined in the project Statement of Work).
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