Verified Service Provider in Mauritania
Operating Theatre Turnkey Build in Mauritania
Engineering Excellence & Technical Support
Complete OR design, equipment integration and commissioning High-standard technical execution following OEM protocols and local regulatory frameworks.
State-of-the-Art Surgical Suites
Delivered fully equipped operating theatres featuring advanced imaging integration, HEPA filtration systems for sterile environments, and adaptable layouts to accommodate diverse surgical specialties. Our turnkey solution ensures immediate operational readiness for critical medical procedures in Mauritania.
Robust Infection Control & Safety
Implemented comprehensive infection control protocols including positive/negative pressure differentials, UV sterilization systems, and sealed surfaces, alongside stringent fire suppression and emergency power backup. This ensures a safe and secure environment for both patients and medical staff in the Mauritanian healthcare landscape.
Integrated Power & Utility Infrastructure
Provided a reliable and redundant power supply chain, including medical-grade UPS and backup generators, alongside seamless integration of medical gases, purified water systems, and waste management solutions. This guarantees uninterrupted operation of critical life-support equipment within the new operating theatres.
What Is Operating Theatre Turnkey Build In Mauritania?
An Operating Theatre Turnkey Build in Mauritania refers to a comprehensive, end-to-end service for the design, construction, equipping, and commissioning of a fully functional operating theatre (OT) facility. This approach eliminates the need for the client to manage multiple vendors and interfaces, providing a singular point of responsibility for the entire project lifecycle. It encompasses all phases from initial site assessment and conceptualization through to detailed engineering, construction, interior fit-out, specialized medical equipment installation, validation, and handover. The objective is to deliver a state-of-the-art, compliant, and operational surgical suite ready for immediate use, adhering to international standards and local regulatory requirements within Mauritania.
| Who Needs It? | Typical Use Cases in Mauritania | ||||
|---|---|---|---|---|---|
| Hospitals (Public & Private): Existing healthcare facilities seeking to upgrade, expand, or establish new surgical capabilities. This includes general hospitals, specialized surgical centers, and trauma units. | Establishment of New Hospitals: Greenfield projects requiring a complete, fully operational surgical wing as a core component of the facility. | Tertiary Care Centers: Institutions focusing on complex surgical procedures and requiring advanced technological integration. | Government Health Initiatives: Projects funded by the Mauritanian government or international development partners to enhance healthcare infrastructure in underserved regions. | Specialized Clinics: Clinics performing specific types of surgeries (e.g., ophthalmology, orthopedics) requiring dedicated, high-specification surgical environments. | Research & Teaching Hospitals: Facilities needing state-of-the-art OT environments for training medical professionals and conducting surgical research. |
| Replacement or Upgrade of Aging Infrastructure: Modernizing outdated operating theatres to meet current standards of safety, efficiency, and infection control. | Expansion of Surgical Capacity: Addressing increased patient demand by building new operating theatres or increasing the number of available surgical suites. | Introduction of New Surgical Specialities: Creating dedicated OT environments for emerging surgical disciplines within Mauritania. | Improving Infection Control and Patient Safety: Implementing advanced HVAC systems, material selection, and workflow designs to minimize healthcare-associated infections (HAIs). | Centralizing Surgical Services: Consolidating or relocating surgical services to a purpose-built, technologically advanced facility. | Enhancing Diagnostic and Interventional Capabilities: Integrating advanced imaging and monitoring equipment for complex diagnostic and interventional surgical procedures. |
Key Components of an Operating Theatre Turnkey Build:
- Conceptualization & Design: Needs assessment, space planning, workflow optimization, architectural design, MEP (Mechanical, Electrical, and Plumbing) system design, medical gas system design, and integration of specialized technologies.
- Construction & Civil Works: Building shell construction, interior partitioning, flooring, wall finishes (anti-bacterial, impact-resistant), ceiling systems, and specialized architectural elements.
- MEP System Integration: HVAC with HEPA filtration and laminar flow for air purity, specialized lighting (surgical, ambient), power distribution with UPS and backup generators, medical gas pipelines (oxygen, medical air, vacuum, nitrous oxide), and nurse call systems.
- Specialized Equipment Installation: Procurement, installation, and calibration of surgical lights, booms, operating tables, anesthesia machines, electro-surgical units, patient monitors, imaging equipment (e.g., C-arms), sterilization equipment (autoclaves), and scrub sinks.
- Ancillary Room Fit-out: Design and equipping of pre-operative holding areas, recovery rooms (PACU), sterile processing departments (SPD), staff changing rooms, and instrument storage.
- IT & Communication Integration: Network infrastructure, data cabling for medical equipment, PACS integration, and audiovisual systems.
- Validation & Commissioning: System testing, performance verification, infection control assessments, staff training on equipment and systems, and final handover with comprehensive documentation.
- Regulatory Compliance: Ensuring adherence to Mauritanian healthcare regulations, international standards (e.g., ISO, HTM, ASHRAE), and safety protocols.
Who Needs Operating Theatre Turnkey Build In Mauritania?
A turnkey operating theatre build in Mauritania signifies a comprehensive, end-to-end solution for establishing state-of-the-art surgical facilities. This service typically encompasses design, construction, equipment installation, and commissioning, delivering a fully functional operating room ready for immediate use. The demand for such services in Mauritania stems from the nation's ongoing efforts to enhance its healthcare infrastructure, improve patient outcomes, and expand access to specialized surgical procedures.
| Target Customer/Facility Type | Primary Departments Requiring Turnkey Builds | Key Needs & Motivations |
|---|---|---|
| Government Hospitals and Public Health Facilities | General Surgery, Obstetrics & Gynecology, Orthopedics, Ophthalmology, Emergency Surgery, Internal Medicine (for minor procedures) | Upgrading outdated facilities, increasing surgical capacity, meeting national health objectives, improving access to specialized care, standardizing quality of care. |
| Private Hospitals and Healthcare Groups | All surgical specialties (e.g., Cardiology, Neurosurgery, Urology, Plastic Surgery, ENT, Bariatric Surgery), Intensive Care Units (ICUs) integrated with ORs | Establishing new private healthcare hubs, attracting medical tourism, offering advanced procedures, competitive differentiation, meeting international standards. |
| Non-Governmental Organizations (NGOs) | Maternal and Child Health, Emergency Surgical Response, General Surgery (in remote areas) | Establishing field hospitals, supporting public health initiatives, providing access to essential surgical services in underserved regions, disaster relief. |
| Specialized Medical Centers and Clinics | Specific surgical disciplines (e.g., a dedicated eye center, a joint replacement center, a fertility clinic with surgical capabilities) | Creating highly specialized units, optimizing workflow for niche procedures, housing advanced diagnostic and surgical equipment, enhancing patient experience. |
Target Customers and Departments for Operating Theatre Turnkey Builds in Mauritania
- Government Hospitals and Public Health Facilities
- Private Hospitals and Healthcare Groups
- Non-Governmental Organizations (NGOs) focused on healthcare
- Specialized Medical Centers and Clinics
Operating Theatre Turnkey Build Process In Mauritania
This document outlines the typical workflow for a turnkey operating theatre build process in Mauritania, from the initial client inquiry to the final handover and execution. A turnkey project encompasses all aspects of the construction, equipping, and commissioning of a fully functional operating theatre.
| Phase | Key Activities | Key Deliverables | Mauritanian Considerations |
|---|---|---|---|
| 1. Inquiry & Initial Consultation | Client expresses interest, defines basic requirements (number of theatres, specialties, budget, timeline). Initial meetings, site visit (if possible). | Initial project scope, preliminary budget estimate, understanding of client needs. | Language barriers (Arabic/French fluency essential), establishing trust with local stakeholders, understanding regulatory landscape. |
| 2. Site Assessment & Feasibility Study | Detailed site survey (structural integrity, utilities availability - power, water, waste management, HVAC infrastructure). Geotechnical survey. Regulatory compliance checks (local building codes, health regulations). | Feasibility report, site constraints analysis, preliminary risk assessment, refined budget and timeline. | Access to specialized survey equipment, potential for difficult terrain/remote locations, understanding of land ownership and permits. |
| 3. Conceptual Design & Planning | Development of preliminary layouts and functional flow diagrams. Selection of major equipment categories. Space planning based on medical workflow. Initial discussions on materials and finishes. | Conceptual design drawings, preliminary equipment list, initial project plan, refined costings. | Consultation with local medical professionals for workflow optimization, adherence to international healthcare design standards (e.g., HTM, FGI) while considering local practices. |
| 4. Detailed Design & Engineering | Development of architectural, structural, mechanical, electrical, and plumbing (MEP) drawings. Detailed equipment specifications. HVAC system design (including HEPA filtration). Medical gas system design. Lighting design. Communication systems integration. Fire safety design. | Full set of construction drawings and specifications, detailed equipment schedule, bill of quantities (BOQ). | Ensuring compliance with Mauritanian electrical standards, water quality and availability, and waste disposal regulations. Availability of qualified local engineers and architects for review and approval. |
| 5. Procurement & Manufacturing | Sourcing and procurement of all building materials and specialized operating theatre equipment. Manufacturing of custom-built components (e.g., theatre doors, laminar flow units). Supplier vetting and quality control. | Procured materials and equipment, manufacturing progress reports. | Importation logistics and customs clearance challenges, lead times for specialized equipment, establishing reliable local suppliers for common materials. |
| 6. Site Preparation & Civil Works | Demolition (if applicable), excavation, foundation work, structural construction, wall erection, roofing, installation of basic utilities infrastructure (plumbing, electrical conduits). | Completed structural shell, basic utility networks established. | Availability of skilled labor, weather conditions (heat, potential sandstorms) impacting construction schedule, logistics of transporting heavy machinery and materials to site. |
| 7. Installation & System Integration | Installation of all specialized operating theatre equipment (surgical lights, booms, patient tables, imaging systems, sterilization units). Installation of MEP systems (HVAC, medical gases, electrical panels, lighting fixtures). Integration of control systems and IT infrastructure. | Installed and interconnected systems, ready for testing. | Need for specialized technicians for complex equipment installation, coordination with local utility providers for power and water connections, ensuring proper ventilation and infection control measures during installation. |
| 8. Testing, Commissioning & Validation | Pre-commissioning checks of all systems. Functional testing of all equipment and services. Performance testing (e.g., HVAC air changes, pressure differentials). Validation of sterile environment. System integration testing. | Commissioning reports, test certificates, validation documentation, operational readiness assessment. | Adherence to international validation protocols, availability of specialized testing equipment, involvement of accredited third-party validators. Ensuring critical infrastructure like power generators are fully functional and tested. |
| 9. Training & Handover | Training of hospital staff on the operation and maintenance of new equipment and systems. Comprehensive documentation handover (manuals, warranties, as-built drawings). Final inspection and client acceptance. | Trained staff, complete project documentation, signed acceptance certificate. | Language of training materials (French/Arabic translation required), cultural sensitivity in training delivery, ensuring long-term comprehension and adoption by local staff. |
| 10. Post-Handover Support & Maintenance | Establishment of maintenance contracts. Provision of spare parts. Ongoing technical support and troubleshooting. Periodic system checks and calibration. | Ongoing operational support, minimized downtime, maintained performance of the operating theatre. | Availability of local technicians for routine maintenance, logistics for spare parts supply, remote support capabilities, understanding of local service provider landscape. |
Operating Theatre Turnkey Build Process Workflow in Mauritania
- Phase 1: Inquiry & Initial Consultation
- Phase 2: Site Assessment & Feasibility Study
- Phase 3: Conceptual Design & Planning
- Phase 4: Detailed Design & Engineering
- Phase 5: Procurement & Manufacturing
- Phase 6: Site Preparation & Civil Works
- Phase 7: Installation & System Integration
- Phase 8: Testing, Commissioning & Validation
- Phase 9: Training & Handover
- Phase 10: Post-Handover Support & Maintenance
Operating Theatre Turnkey Build Cost In Mauritania
The cost of a turnkey operating theatre build in Mauritania can vary significantly based on several key pricing factors. These factors influence the overall budget, from basic construction to highly specialized medical equipment and finishing. Understanding these elements is crucial for accurate cost estimation and project planning. Local currency pricing, primarily in Mauritanian Ouguiya (MRU), will be presented alongside discussions of the contributing factors. It's important to note that exact figures are difficult to provide without a detailed project scope, but general ranges can be established.
| Cost Component (Approximate Percentage) | Estimated Range (MRU) | Notes |
|---|---|---|
| Civil Works & Construction (Shell, Finishes, Basic Infrastructure) | 10,000,000 - 35,000,000 | Includes walls, flooring, ceiling, basic electrical/plumbing. Highly dependent on size and finish quality. |
| HVAC and Air Filtration Systems | 8,000,000 - 25,000,000 | Critical for infection control. Cost varies with complexity and number of air changes required. |
| Medical Equipment (Surgical Lights, Table, Anesthesia, Monitors, etc.) | 25,000,000 - 80,000,000+ | This is the most variable and often largest cost. Prices range from basic to high-end imported systems. |
| Specialized Electrical & Plumbing (Medical Gases, Backup Power) | 5,000,000 - 15,000,000 | Includes medical gas lines, UPS, generator integration. |
| Lighting and Audiovisual Systems | 1,000,000 - 5,000,000 | Surgical lighting and any integrated AV for training/recording. |
| Architectural & Engineering Fees | 1,500,000 - 6,000,000 | Based on project value and complexity. |
| Project Management, Installation & Commissioning | 3,000,000 - 10,000,000 | Includes on-site supervision and equipment setup. |
| Import Duties, Taxes & Logistics | 2,000,000 - 8,000,000+ | Highly dependent on the value and origin of imported goods. |
| Contingency (10-15%) | N/A | To cover unforeseen expenses. Calculated as a percentage of the total estimated cost. |
| Total Estimated Turnkey Cost (Excluding Contingency) | 45,500,000 - 184,000,000+ MRU | This represents a broad range for a single, well-equipped operating theatre. Multiple theatres or highly specialized facilities will be at the higher end or exceed this range. |
Key Pricing Factors for Operating Theatre Turnkey Builds in Mauritania
- {"title":"Scope of Work and Facility Size","description":"The size of the operating theatre (single room vs. multiple, pre-op/recovery areas) and the complexity of the services it will offer (e.g., general surgery, specialized procedures like cardiology or neurosurgery) directly impact material, labor, and equipment costs."}
- {"title":"Quality of Finishes and Materials","description":"The choice of flooring (e.g., anti-static, seamless epoxy vs. standard tiling), wall coatings (e.g., anti-microbial, washable paints vs. standard emulsion), ceiling materials (e.g., integrated lighting and ventilation panels vs. suspended ceilings), and door types (e.g., hermetic sealing doors vs. standard doors) significantly affect cost."}
- {"title":"Medical Equipment Selection","description":"This is often the largest cost component. It includes surgical lights, tables, anesthesia machines, patient monitors, electro-surgical units, imaging equipment (if integrated), sterilization equipment, and specialized instruments. The brand, specifications, and origin of this equipment play a major role."}
- {"title":"HVAC and Air Filtration Systems","description":"Operating theatres require stringent air quality control. The complexity of the HVAC system, including HEPA filters, positive pressure systems, and laminar airflow, is a significant cost driver. Redundancy in these systems also adds to the expense."}
- {"title":"Electrical and Plumbing Infrastructure","description":"Specialized power outlets (medical grade), backup power systems (generators, UPS), medical gas pipelines (oxygen, vacuum, medical air), and water supply/drainage systems tailored for sterile environments contribute to the cost."}
- {"title":"Lighting and Audiovisual Systems","description":"High-quality surgical lighting, ambient lighting, and potentially integrated audiovisual systems for training or remote consultation will influence the budget."}
- {"title":"Integration of Medical Gas and Electrical Systems","description":"The complexity of integrating medical gas lines, specialized electrical circuits for critical equipment, and ensuring proper grounding and surge protection adds to the cost."}
- {"title":"Architectural and Engineering Design Fees","description":"Professional fees for architects, structural engineers, mechanical engineers, and electrical engineers involved in the design and oversight of the project."}
- {"title":"Local Labor and Construction Costs","description":"The availability and cost of skilled construction labor in Mauritania, as well as local material procurement costs, will impact the overall build price."}
- {"title":"Import Duties and Taxes","description":"Importation of specialized medical equipment and certain construction materials may be subject to import duties and taxes in Mauritania, increasing the final cost."}
- {"title":"Project Management and Contingency","description":"Costs associated with project management, unforeseen issues, and a contingency fund for unexpected expenses."}
Affordable Operating Theatre Turnkey Build Options
Establishing a fully functional operating theatre is a significant undertaking. For healthcare facilities with budget constraints, exploring affordable operating theatre turnkey build options is crucial. These options focus on delivering a complete, ready-to-use surgical suite through comprehensive packages, often referred to as 'value bundles.' Understanding what these bundles entail and the cost-saving strategies employed is key to making informed decisions.
| Cost-Saving Strategy | Description | Impact on Affordability |
|---|---|---|
| Standardized Designs | Utilizing pre-engineered and standardized designs for theatre layouts and infrastructure. This reduces the need for custom engineering and bespoke solutions. | Lowers design and engineering costs, speeds up construction. |
| Bulk Purchasing & Supplier Partnerships | Leveraging economies of scale by purchasing equipment and materials in bulk through established partnerships with manufacturers and suppliers. | Secures discounted pricing on critical components. |
| Modular Construction Components | Employing modular elements for walls, ceilings, or even prefabricated utility panels. These can be manufactured off-site, reducing on-site construction time and labor. | Minimizes on-site disruption, reduces labor costs, and improves quality control. |
| Phased Equipment Acquisition | Prioritizing essential equipment for immediate use and planning for the future addition of advanced or specialized equipment in later phases. | Reduces initial capital outlay, allowing for gradual investment. |
| Optimized Material Selection | Choosing durable yet cost-effective materials for finishes and structural elements that meet regulatory requirements without unnecessary extravagance. | Reduces material procurement costs without compromising safety or functionality. |
| Efficient Project Management | Implementing streamlined project management methodologies to minimize delays, optimize resource allocation, and prevent cost overruns. | Reduces overall project duration and associated overheads. |
| Focus on Essential Functionality | Concentrating on delivering core surgical capabilities and avoiding unnecessary high-end features that may not be immediately required. | Ensures the theatre is functional and safe from day one, with room for future upgrades. |
Understanding Value Bundles in Affordable Operating Theatre Builds
- {"title":"What are Value Bundles?","description":"Value bundles are pre-designed packages that combine essential components and services required for an operating theatre. They aim to streamline the procurement and construction process, offering a predictable cost and a faster project timeline."}
- {"title":"Key Components of a Value Bundle","description":"These typically include: \n- Infrastructure: Basic room construction, wall finishes, flooring, lighting, and ventilation systems.\n- Medical Equipment: Essential surgical lights, operating tables, anesthesia machines, patient monitors, and basic surgical instruments.\n- Ancillary Systems: Gas outlets, medical gas pipelines, nurse call systems, and basic IT infrastructure.\n- Installation & Commissioning: Professional installation of all equipment and systems, followed by thorough testing and validation to ensure operational readiness."}
- {"title":"Benefits of Value Bundles","description":"Advantages include cost predictability, reduced project management overhead, faster deployment, and a single point of contact for the entire project."}
Verified Providers In Mauritania
In Mauritania's evolving healthcare landscape, identifying trustworthy and credentialed providers is paramount. Franance Health stands out as a leader, offering a robust network of verified healthcare professionals. Their rigorous credentialing process ensures that all affiliated doctors, specialists, and facilities meet the highest standards of expertise, ethics, and patient care. This commitment to verification provides patients with the confidence and assurance that they are receiving treatment from qualified and reputable practitioners. Choosing Franance Health means opting for a healthcare experience defined by excellence, transparency, and patient well-being.
| Provider Type | Key Credentialing Criteria | Benefit to Patients |
|---|---|---|
| Doctors (General Practitioners) | Valid Medical License, Good Standing with Medical Board, Verified Educational Background | Reliable primary care, accurate diagnoses, and appropriate referrals. |
| Specialists (e.g., Cardiologists, Dermatologists) | Board Certification in Specialty, Proven Clinical Experience, Peer Reviews | Expert diagnosis and treatment for complex medical conditions. |
| Hospitals & Clinics | Accreditation (where applicable), Compliance with Health Regulations, Quality of Infrastructure, Patient Satisfaction Scores | Safe and well-equipped facilities with a commitment to high standards of care. |
| Diagnostic Centers (Labs, Imaging) | Certified Technicians, Up-to-date Equipment, Quality Control Measures | Accurate and timely diagnostic results for effective treatment planning. |
Why Franance Health Credentials Matter:
- Rigorous Vetting Process: Franance Health employs a comprehensive screening and verification protocol for all its providers.
- Expertise and Specialization: Credentials confirm a provider's specific knowledge and skills in their respective medical fields.
- Adherence to Ethical Standards: Verified providers are committed to upholding the highest ethical principles in patient care.
- Patient Safety and Trust: Choosing a Franance Health credentialed provider ensures a focus on patient safety and fosters a trusting relationship.
- Access to Quality Care: Franance Health's network connects patients with some of the most competent healthcare professionals in Mauritania.
Scope Of Work For Operating Theatre Turnkey Build
This Scope of Work (SOW) outlines the requirements for a turnkey build of a new operating theatre. It encompasses all phases from design and planning through construction, commissioning, and handover. The SOW details the technical deliverables and standard specifications expected for the project, ensuring a fully functional and compliant operating theatre facility.
| Category | Technical Deliverables | Standard Specifications | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Design & Planning | Architectural Drawings (layout, elevations, sections) | Compliance with local building codes and healthcare facility regulations (e.g., JCI, ISO standards) | Detailed Mechanical, Electrical, and Plumbing (MEP) schematics | Infection control design principles incorporated | HVAC system design for controlled airflow and pressure differentials | Specialized lighting design (surgical and ambient) | Structural integrity calculations | 3D modeling and BIM (Building Information Modeling) | Fire safety and suppression system design | Acoustic performance specifications |
| Civil Works | Foundation and structural elements | Wall construction (e.g., lead-lined for radiology, anti-microbial coatings) | Floor and ceiling finishes (e.g., seamless, anti-static, non-porous) | Door and window installations (e.g., hermetic sealing, interlocks) | Waste management infrastructure | Medical gas pipeline installation | Electrical conduits and distribution systems | Plumbing and drainage systems | ||
| Medical Equipment Integration | Surgical lights (LED, adjustable intensity, shadowless) | Operating tables (articulated, load-bearing capacity, ergonomic) | Anesthesia machines and ventilators | Monitoring systems (vital signs, patient data) | Surgical booms and integrated systems | Imaging equipment (e.g., C-arms, mobile X-ray – if applicable) | Sterilization equipment (autoclaves – if integrated) | Communication systems (intercom, video conferencing) | Power backup systems (UPS, generators) | IT infrastructure and network connectivity |
| HVAC & Environmental Control | Air handling units (AHUs) with HEPA filtration | Temperature and humidity control systems | Pressure differential monitoring and control (positive/negative pressure as required) | Air change rates per hour as per international standards | Exhaust systems | Filtration efficiency standards (e.g., MERV rating) | ||||
| Electrical & Lighting | Medical-grade power outlets and distribution | Emergency power supply and transfer switches | Surgical lighting control panels | Illumination levels (lux) as per surgical requirements | Color rendering index (CRI) for surgical lights | Grounding and bonding for electrical safety | ||||
| Plumbing & Medical Gases | Medical gas outlets (oxygen, nitrous oxide, medical air, vacuum) | Pipeline integrity and pressure testing | Water supply and drainage systems | Sanitary fixtures | Hot and cold water distribution | |||||
| Finishes & Furniture | Antimicrobial wall and floor coatings | Seamless, coved flooring for ease of cleaning | Durable, non-porous surfaces | Integrated cabinets and storage solutions | Surgical scrub sinks | |||||
| Safety & Compliance | Fire detection and suppression systems | Emergency lighting | Access control systems | Ergonomic design for staff and patient safety | Compliance with relevant healthcare accreditation standards | Radiation shielding (if applicable) | ||||
| Testing & Commissioning | System performance verification reports | Equipment calibration certificates | Air quality testing | Noise level measurements | Pressure testing of medical gas lines | Electrical safety tests | Functional testing of all integrated systems | |||
| Documentation & Training | As-built drawings | Operation and maintenance manuals for all equipment and systems | Training manuals for clinical and technical staff | Certificates of completion and warranty documents | User training sessions |
Key Stages of Operating Theatre Turnkey Build
- Project Initiation and Planning
- Design and Engineering
- Procurement and Manufacturing
- Site Preparation and Civil Works
- Installation and Integration
- Testing and Commissioning
- Training and Handover
- Post-Completion Support
Service Level Agreement For Operating Theatre Turnkey Build
This Service Level Agreement (SLA) outlines the guaranteed response times and uptime for the Operating Theatre Turnkey Build. This SLA is designed to ensure the operational readiness and minimize downtime of critical healthcare infrastructure.
| Service Component | Response Time (Business Hours) | Response Time (24/7) | Uptime Guarantee |
|---|---|---|---|
| Structural Integrity (Walls, Floors, Ceilings) | 4 business hours | 2 business hours | 99.9% |
| HVAC and Environmental Control (Temperature, Humidity, Airflow) | 2 business hours | 1 business hour | 99.8% |
| Medical Gas Supply (Oxygen, Air, Vacuum, Nitrous Oxide) | 1 business hour | 30 minutes | 99.95% |
| Electrical Systems (Power, UPS, Backup Generators) | 1 business hour | 30 minutes | 99.95% |
| Lighting Systems (Surgical, General, Emergency) | 2 business hours | 1 business hour | 99.9% |
| Specialized Theatre Equipment (if integrated and maintained by provider) | 4 business hours | 2 business hours | 99.5% |
| Communication Systems (Intercoms, Nurse Call) | 4 business hours | 2 business hours | 99.7% |
| Plumbing and Drainage Systems | 4 business hours | 2 business hours | 99.8% |
Key Performance Indicators (KPIs)
- Response Time: The maximum time taken for the service provider to acknowledge and begin addressing a reported issue.
- Resolution Time: The maximum time taken to fully resolve a reported issue, restoring the operating theatre to full functionality.
- Uptime Guarantee: The minimum percentage of time the operating theatre facilities and associated systems are available and operational.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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