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Verified Service Provider in Mali
DICOM Node Integration & Routing Service in Mali
Engineering Excellence & Technical Support
DICOM Node Integration & Routing Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Seamless DICOM Node Connectivity
Establishes robust and secure connections to diverse DICOM nodes across Mali, ensuring reliable data exchange with local hospitals, clinics, and remote imaging centers. Our service supports all major DICOM communication protocols and standards.
Intelligent DICOM Routing Engine
Leverages an advanced, rule-based routing engine to efficiently direct DICOM images and associated metadata to the correct PACS, RIS, or other DICOM entities. Optimizes workflow by intelligently filtering, transforming, and distributing studies based on predefined criteria.
Secure DICOM Data Transport & Access Control
Implements industry-leading security measures, including TLS encryption and robust authentication/authorization mechanisms, to protect sensitive patient data in transit and at rest. Ensures compliance with healthcare data privacy regulations in Mali.
What Is Dicom Node Integration & Routing Service In Mali?
The DICOM Node Integration & Routing Service in Mali refers to a specialized set of functionalities within a medical imaging information system designed to facilitate the seamless integration of DICOM (Digital Imaging and Communications in Medicine) compliant devices and applications, and to intelligently route DICOM data across a healthcare network. This service acts as a central hub or intermediary, enabling disparate systems to communicate, exchange, and manage medical images and associated data according to established DICOM standards. It is crucial for modern healthcare IT infrastructures that rely on interoperability between various imaging modalities, Picture Archiving and Communication Systems (PACS), Electronic Health Records (EHRs), and other clinical information systems.
| Who Needs It? | Typical Use Cases | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Radiology Departments: To integrate various imaging modalities (CT, MRI, X-ray, Ultrasound) with PACS, RIS (Radiology Information Systems), and post-processing workstations. | Hospitals and Healthcare Networks: To enable interoperability between different departments, facilities, and external partners for seamless image sharing and patient data access. | PACS Vendors: To provide core routing and integration capabilities within their PACS solutions. | RIS Vendors: To facilitate data exchange with modalities and PACS, and to manage radiology workflows. | Vendors of Imaging Modalities: To ensure their devices can communicate and send images to PACS or other DICOM destinations. | Vendors of Medical Imaging Software: For applications that require querying, retrieving, or processing DICOM data from a network. | IT Administrators in Healthcare: To manage and monitor DICOM network traffic, ensure data flow, and troubleshoot integration issues. | Achieving Vendor Neutrality: Allowing different vendor systems to interoperate seamlessly without requiring vendor-specific integrations for every connection. | Worklist Management: Routing imaging orders (DICOM Modality Worklist) from RIS to modalities, and ensuring completed studies are sent back to PACS. | Image Archiving and Retrieval: Directing images from modalities to the correct archival location (PACS) and enabling authorized users to query and retrieve images from PACS. | Second Opinions and Tele-Radiology: Routing studies to remote radiologists or specialists for interpretation. | Cross-Institutional Data Sharing: Securely exchanging patient imaging data between different healthcare providers for continuity of care. | Integration with EHR/EMR Systems: Linking imaging studies to patient records in the EHR, often through queries or notifications triggered by DICOM routing. | Multi-Site Data Aggregation: Consolidating imaging data from multiple locations into a central repository. | Quality Assurance and Auditing: Routing specific studies or types of studies for review or archival purposes, and logging all traffic for audit trails. |
Key Components and Functionalities:
- DICOM Conformance Statement Management: The service typically involves the ability to parse, interpret, and manage DICOM Conformance Statements from various vendors and devices. This is essential for understanding the DICOM capabilities and limitations of each connected node.
- DICOM Association Management: Establishing and managing DICOM network associations (connections) between AE Titles (Application Entity Titles) of different DICOM nodes. This includes negotiation of transfer syntaxes, presentation contexts, and handling of association requests and releases.
- DICOM Message Parsing and Interpretation: Deconstructing incoming DICOM messages (e.g., C-STORE, C-FIND, C-MOVE requests and responses) to extract relevant information such as SOP Classes, SOP Instance UIDs, patient demographics, and study details.
- DICOM Data Storage and Retrieval: Providing mechanisms for storing and retrieving DICOM objects (images, reports, structured reports) in a structured and queryable manner. This often involves integration with a DICOM database or PACS.
- DICOM Query and Retrieval: Implementing DICOM query (e.g., C-FIND) and retrieval (e.g., C-MOVE) services to allow authorized nodes to search for and retrieve specific DICOM objects from other nodes on the network.
- DICOM Routing Logic: Defining and enforcing sophisticated routing rules based on various criteria. This can include routing by patient ID, study instance UID, modality type, destination AE Title, destination network address, or even based on specific DICOM tags.
- DICOM Gateway Functionality: Acting as a gateway or proxy between different DICOM networks or between DICOM and non-DICOM systems (though direct non-DICOM integration is less common for core DICOM routing).
- DICOM Security and Auditing: Implementing security measures such as authentication, authorization, and encryption for DICOM communication. Comprehensive audit logging of all DICOM transactions is also a critical component.
- Workflow Orchestration: Integrating with broader healthcare workflows to trigger specific actions upon receipt or routing of DICOM data, such as sending notifications, updating patient records, or initiating image processing tasks.
- Error Handling and Logging: Robust mechanisms for detecting, reporting, and potentially resolving DICOM communication errors and data integrity issues.
Who Needs Dicom Node Integration & Routing Service In Mali?
In Mali, the integration and routing of Digital Imaging and Communications in Medicine (DICOM) data are crucial for modern healthcare systems. A DICOM Node Integration & Routing Service acts as a central nervous system for medical imaging, enabling seamless communication and data flow between various imaging modalities (like X-ray, CT, MRI), Picture Archiving and Communication Systems (PACS), and even medical archives. This service ensures that patient images and associated data are accurately transmitted, stored, and retrieved efficiently, thereby improving diagnostic accuracy, workflow efficiency, and patient care. The need for such a service is particularly pronounced in regions like Mali where healthcare infrastructure might be developing or geographically dispersed, making centralized management and reliable data exchange paramount.
| Department/User Group | Specific Needs and Benefits | Examples of DICOM Node Integration Use |
|---|---|---|
| Radiology Departments | Efficient image transfer from modalities to PACS; streamlined workflow for radiologists; remote access to images for interpretation; improved turnaround times for reports. | Routing CT scans from a CT scanner to a specific PACS archive for storage and retrieval. Sending MRI images to a radiologist's workstation for interpretation. |
| Cardiology Departments | Integration of cardiac imaging devices (echocardiography, cardiac CT/MRI) with existing PACS; sharing of cardiac studies for multi-disciplinary team reviews. | Transferring echocardiogram studies to a central PACS. Routing cardiac MRI studies for analysis by a cardiologist. |
| Pathology Departments (Digital Pathology) | Integration of digital pathology scanners; routing whole slide images (WSIs) to a pathology archive; facilitating collaboration between pathologists. | Sending WSIs from a digital microscope to a pathology PACS. Routing digital slides for remote consultation. |
| Emergency Departments | Rapid and reliable transfer of critical imaging studies (e.g., head CT for stroke, chest X-ray for trauma); ensuring timely access for emergency physicians. | Prioritizing and routing emergency CT scans for immediate review. Sending critical X-rays for rapid assessment. |
| Information Technology (IT) Departments | Centralized management of DICOM network traffic; ensuring data security and compliance; simplified integration of new imaging devices; troubleshooting network issues. | Configuring DICOM routing rules. Monitoring DICOM network performance. Implementing security measures for DICOM data. |
| Administration and Management | Improved operational efficiency; better resource utilization; reduced manual data handling; potential for cost savings through streamlined workflows. | Tracking image acquisition and storage volumes. Analyzing workflow bottlenecks. Ensuring efficient use of imaging equipment. |
| Research and Development | Facilitating data aggregation for research studies; anonymization and secure transfer of imaging data for collaborative research projects. | Collecting anonymized imaging data from multiple sites for a clinical trial. Transferring imaging datasets for AI model training. |
| Telemedicine and Remote Consultation Services | Enabling remote image access and interpretation for specialists located in different geographical areas; improving access to specialized care in underserved regions. | Routing diagnostic images from a rural clinic to a specialist in a major city for interpretation. Enabling remote viewing of complex imaging studies for consultation. |
Target Customers for DICOM Node Integration & Routing Service in Mali
- Hospitals (Public and Private)
- Diagnostic Imaging Centers
- Clinics and Specialized Medical Practices
- Research Institutions involved in medical imaging
- Government Health Ministries and Agencies
- Telemedicine Providers
Dicom Node Integration & Routing Service Process In Mali
This document outlines the workflow for integrating and routing DICOM (Digital Imaging and Communications in Medicine) data within a system operating in Mali. The process, from initial inquiry to final execution, ensures seamless communication and data management between DICOM nodes. The integration and routing service acts as a central hub, facilitating the transfer and distribution of medical imaging information according to established DICOM standards and specific routing rules.
| Phase | Key Activities | Purpose | Responsible Parties | Deliverables |
|---|---|---|---|---|
| Initial contact from a stakeholder (e.g., hospital, clinic) requesting DICOM integration or routing capabilities. Understanding specific needs for DICOM imaging, existing infrastructure, and desired functionalities (e.g., image archiving, retrieval, specific routing rules). | To understand the scope of the integration request and define project objectives. | Inquiring Entity, Service Provider Sales/Consulting Team | Project Scope Document, Initial Requirements List |
| Detailed analysis of the inquiring node's technical specifications (DICOM AE Title, IP Address, Port, SOP Classes supported). Design of the integration architecture, including network connectivity, security protocols, and data mapping. Definition of routing rules based on modality, patient demographics, study type, or destination AE Title. | To design a robust and efficient integration solution that meets technical and functional requirements. | Service Provider Integration Architects, Network Engineers, Inquiring Node IT Team | Integration Design Document, Network Diagram, Routing Rule Set Specification |
| Installation and configuration of the DICOM routing service software/hardware. Setting up DICOM Application Entity (AE) Titles for the service and the inquiring node. Implementing the defined routing rules within the service. Establishing network connections and security measures (e.g., TLS). | To prepare the DICOM routing service for operational use. | Service Provider Implementation Engineers, System Administrators | Configured DICOM Routing Service, Established Network Connections, Implemented Routing Rules |
| Performing DICOM conformance tests to ensure compatibility. Conducting test data transfers (e.g., C-STORE, C-FIND, C-MOVE) between the inquiring node and the routing service. Validating the accuracy and completeness of data routing based on defined rules. User acceptance testing (UAT) with key personnel from the inquiring entity. | To verify that the integrated solution functions as intended and meets quality standards. | Service Provider QA Team, Inquiring Node Users/IT | Test Plan, Test Results Report, User Acceptance Sign-off |
| Go-live of the integrated DICOM node and routing service. Activating the service in the production environment. Transitioning from testing to live operations. Providing initial user training and documentation. | To make the integrated DICOM solution available for real-world use. | Service Provider Implementation Team, Inquiring Node Operations Team | Live Integrated DICOM Service, User Manuals, Training Materials |
| Continuous monitoring of the DICOM routing service for performance, errors, and security. Proactive identification and resolution of potential issues. Regular software/hardware updates and patching. Performance tuning and optimization. | To ensure the ongoing reliability, security, and efficiency of the DICOM service. | Service Provider Operations Team, System Administrators | Performance Metrics Reports, Maintenance Logs, Updated Software |
| Responding to user-reported issues and service disruptions. Diagnosing and resolving DICOM communication errors, routing anomalies, or data integrity problems. Providing ongoing technical support and assistance to the inquiring entity. | To address and resolve any operational challenges encountered after deployment. | Service Provider Technical Support Team, Inquiring Node IT Support | Incident Reports, Resolution Logs, Support Tickets |
DICOM Node Integration & Routing Service Process in Mali: Workflow
- Inquiry & Requirement Gathering
- Node Integration Planning
- Configuration & Setup
- Testing & Validation
- Operational Deployment
- Monitoring & Maintenance
- Troubleshooting & Support
Dicom Node Integration & Routing Service Cost In Mali
Implementing and maintaining a DICOM Node Integration & Routing Service in Mali involves various cost considerations. These costs are influenced by factors such as the complexity of the integration, the volume of data to be processed, the required level of security and compliance, and the chosen service provider. Due to the nascent stage of advanced DICOM integration services in Mali, precise standardized pricing is not readily available. However, we can outline the key pricing factors and provide estimated ranges based on typical international models, adapted to the Malian economic context.
| Service Component | Estimated Cost Range (XOF - Malian Franc) | Notes |
|---|---|---|
| **Initial Setup & Integration (Basic) | 1,500,000 - 5,000,000 | Covers standard DICOM connections and basic routing rules for a small to medium-sized facility. |
| **Initial Setup & Integration (Complex) | 5,000,000 - 15,000,000+ | Involves multiple legacy systems, complex workflow mapping, and advanced integration requirements. |
| **Software Licensing (Annual) | 500,000 - 3,000,000+ | Varies significantly based on the vendor, features, and number of nodes/connections. |
| **Ongoing Support & Maintenance (Annual) | 1,000,000 - 4,000,000+ | Typically a percentage of the initial investment or licensing cost, covering updates and technical assistance. |
| **Custom Development/Consulting (Hourly/Project) | 25,000 - 75,000+ per hour / Project-based | For specialized integrations, workflow optimization, or specific regulatory compliance needs. |
| **Cloud-based Hosting (Monthly) | 200,000 - 1,000,000+ | Dependent on data volume, processing power, and SLA for cloud solutions. |
Key DICOM Node Integration & Routing Service Cost Factors in Mali
- Integration Complexity: The effort required to connect existing Picture Archiving and Communication Systems (PACS), modalities, and other healthcare IT systems to the DICOM router. This includes custom scripting, API development, and workflow analysis.
- Data Volume & Throughput: The amount of DICOM data (images, reports) that needs to be routed and the speed at which it is processed. Higher volumes and faster throughput generally lead to higher costs.
- Infrastructure Requirements: Costs associated with on-premise hardware (servers, storage, networking) or cloud-based solutions. Cloud solutions may offer a pay-as-you-go model, while on-premise requires upfront capital expenditure.
- Licensing Fees: Software licenses for the DICOM router, integration middleware, and any associated security or compliance modules.
- Implementation & Configuration: Professional services fees for the initial setup, configuration, and testing of the DICOM node and routing rules.
- Customization & Development: Any specific functionalities or integrations not covered by standard offerings, requiring custom development work.
- Ongoing Support & Maintenance: Annual or monthly fees for technical support, software updates, patches, and system monitoring.
- Security & Compliance: Implementation of robust security measures (e.g., encryption, access controls) and adherence to any relevant healthcare data regulations (though Mali may have less stringent regulations than some other regions, international standards are often adopted).
- Training: Costs for training IT staff and end-users on the operation and management of the DICOM integration service.
- Consulting Services: Fees for initial assessments, architectural design, and strategic planning related to DICOM integration.
Affordable Dicom Node Integration & Routing Service Options
Integrating DICOM (Digital Imaging and Communications in Medicine) nodes and implementing efficient routing services can be a significant undertaking for healthcare organizations. This often involves complex software, specialized hardware, and ongoing maintenance. Fortunately, there are service options that focus on affordability and strategic cost-saving. Value bundles offer a comprehensive approach to DICOM integration and routing, combining essential services into a single package, often at a reduced price compared to purchasing individual components. Cost-saving strategies revolve around maximizing efficiency, leveraging existing infrastructure where possible, and choosing flexible, scalable solutions.
| Value Bundle Component | Description | Cost-Saving Benefit |
|---|---|---|
| Basic Integration Package | Includes essential DICOM connectivity, local routing configuration, and initial setup for a limited number of nodes. | Lower upfront cost for essential functionality, reduces need for extensive internal development. |
| Advanced Routing & Workflow Bundle | Combines basic integration with intelligent routing rules, load balancing, and basic workflow automation for enhanced efficiency. | Improves operational efficiency, reduces manual intervention, and speeds up image access. |
| Cloud-Managed DICOM Service | Offers cloud-hosted DICOM storage, integration, and routing, often with built-in scalability and managed security. | Eliminates hardware capital expenditure, reduces IT maintenance burden, and offers predictable operational costs. |
| Comprehensive DICOM Solution | A full suite including integration, advanced routing, cloud storage, long-term archiving, and ongoing technical support. | Provides a complete, turn-key solution reducing the need for multiple vendors and internal expertise, often with volume discounts. |
| On-Demand Routing & Archiving Service | Pay-as-you-go model for routing and archiving, ideal for organizations with fluctuating needs or smaller departments. | Minimizes upfront investment and ensures you only pay for what you use, offering maximum financial flexibility. |
Key Considerations for Affordable DICOM Node Integration & Routing Services
- Cloud-Based Solutions: Moving DICOM storage and routing to the cloud can eliminate the need for significant on-premises hardware investments and reduce IT overhead.
- Managed Services: Outsourcing the management of your DICOM infrastructure to a specialized provider can free up internal IT resources and ensure expert handling of complex tasks.
- Open-Source Tools & Libraries: While requiring some internal technical expertise, utilizing open-source DICOM toolkits can significantly reduce software licensing costs.
- Phased Implementation: Instead of a large, upfront investment, consider a phased approach to integration and routing, addressing critical needs first and scaling as budget allows.
- Vendor Lock-in Avoidance: Opt for solutions that are interoperable and avoid proprietary systems that can lead to higher long-term costs.
- Scalability and Flexibility: Choose services that can adapt to your organization's growth and changing needs, preventing costly upgrades or replacements.
- Data Archiving & Retrieval Optimization: Implement efficient archiving strategies and retrieval protocols to manage storage costs effectively.
- Security & Compliance: Ensure that chosen solutions meet all necessary security and regulatory compliance standards (e.g., HIPAA) without incurring exorbitant fees.
- Training & Support: Factor in the cost of training for your IT staff and consider service packages that include robust support to minimize downtime and troubleshooting expenses.
Verified Providers In Mali
In Mali's healthcare landscape, identifying truly reliable and qualified medical providers is paramount for ensuring quality care. Franance Health stands out as a beacon of trust, meticulously vetting its network of providers to guarantee adherence to the highest standards of medical practice. This rigorous credentialing process ensures that patients receive safe, effective, and compassionate healthcare from practitioners who are not only skilled but also ethically sound. Choosing a Franance Health-verified provider means opting for peace of mind, knowing you are in the hands of professionals who have met stringent criteria for expertise, licensure, and patient care.
| Credential Aspect | Franance Health Verification Standard | Benefit to Patients |
|---|---|---|
| Medical Licensure & Registration | Up-to-date and valid in Mali | Ensures legal practice and foundational competency |
| Professional Training & Education | Accredited institutions, verifiable degrees/certifications | Confirms theoretical knowledge and practical skills |
| Clinical Experience | Minimum years of practice, specialization requirements | Guarantees practical application of skills and handling of diverse cases |
| Reputation & Patient Feedback | Proactive collection and analysis of patient experiences | Indicates patient satisfaction and quality of bedside manner |
| Adherence to Ethical Guidelines | Review of professional conduct and disciplinary records | Ensures integrity, patient respect, and confidentiality |
| Continuing Medical Education (CME) | Mandatory participation in recognized CME programs | Confirms providers stay current with medical advancements and best practices |
Why Franance Health Verification Matters in Mali
- Unwavering Commitment to Quality: Franance Health's verification process goes beyond basic licensing, examining a provider's entire professional history, including their training, experience, and patient feedback.
- Enhanced Patient Safety: By thoroughly vetting each provider, Franance Health significantly reduces the risk of medical errors and ensures that patients are treated by competent and ethical professionals.
- Access to Specialized Expertise: Our network comprises a diverse range of specialists, all of whom have undergone rigorous assessment to confirm their proficiency in their respective fields.
- Transparent and Trustworthy: Franance Health provides a transparent system where patients can be confident in the qualifications of the healthcare professionals they choose.
- Continuous Monitoring: Verification is not a one-time event. Franance Health maintains ongoing monitoring of its providers to ensure continued adherence to its quality standards.
Scope Of Work For Dicom Node Integration & Routing Service
This document outlines the Scope of Work (SOW) for the integration and routing of DICOM (Digital Imaging and Communications in Medicine) nodes within the existing healthcare IT infrastructure. The objective is to establish reliable and secure communication pathways for medical imaging data, enabling efficient image sharing and workflow optimization. This SOW details the technical deliverables, standard specifications, and key activities involved in achieving this integration and routing service.
| Phase | Key Activities | Technical Deliverables | Standard Specifications | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Requirement gathering from stakeholders (Radiology, IT, etc.). | Network architecture design for DICOM traffic. | DICOM Conformance Statement (CS) review and gap analysis. | HL7 (Health Level Seven) interface assessment for study context. | Mapping of DICOM AE Titles, IP addresses, ports, and Transfer Syntaxes. | Security requirements definition (TLS/SSL, VPN if needed). | Detailed Integration Plan document. | Network Diagram for DICOM communication. | Data Flow Diagrams. | DICOM Standard Part 3 (Information Object Definitions), Part 4 (Service Class Specifications), Part 7 (Message Exchange), Part 8 (Network Communication), Part 10 (Media Storage). | HL7 v2.x standards for patient demographics and study information. | IHE (Integrating the Healthcare Enterprise) profiles relevant to the workflow (e.g., SWF, PIX/PDQ). |
| Configuration of new DICOM nodes (PACS, modalities, gateways). | Setup of DICOM network connections and AE (Application Entity) registrations. | Implementation of DICOM routing rules in the PACS or dedicated router. | Configuration of Secure Sockets Layer/Transport Layer Security (SSL/TLS) for encrypted communication (if required). | Integration testing of C-STORE, C-FIND, C-MOVE, and C-GET operations. | Validation of image reception and routing accuracy. | Configured DICOM AE Titles and Network Settings. | Implemented DICOM Routing Rules. | Operational SSL/TLS certificates and configurations. | Test scripts and results documentation. | DICOM Part 8 (Network Communication), Part 11 (Media Storage), Part 15 (Security Profiles). | Configuration guides for specific vendor equipment. |
| Unit testing of individual DICOM services. | Integration testing of end-to-end workflows. | User Acceptance Testing (UAT) with clinical staff. | Performance testing under simulated load. | Security vulnerability testing. | Comprehensive Test Plan and Test Cases. | UAT Sign-off document. | Performance Test Report. | Security Audit Report. | DICOM Part 13 (Verification SOP Class), Part 14 (Grayscale Softcopy Presentation States). | Vendor-specific test procedures. | |
| Deployment of configured DICOM nodes and routing services. | Phased rollout strategy (if applicable). | Monitoring of system performance post-go-live. | Hypercare support for initial period. | Successfully deployed DICOM infrastructure. | Go-Live checklist and confirmation. | Post-implementation monitoring reports. | Incident management process definition. | Best practices for DICOM network management. | |||
| Creation of comprehensive technical documentation. | Development of user and administrator training materials. | Conducting training sessions for IT support staff and end-users. | Knowledge transfer sessions. | Finalized Technical Documentation (including architecture, configuration, troubleshooting guides). | Training Materials (presentations, user manuals). | Completed Training Logs. | DICOM standard documentation as reference. | Vendor-specific product manuals. |
Key Objectives
- Establish seamless DICOM communication between new and existing PACS (Picture Archiving and Communication System), modalities, and other DICOM-compliant devices.
- Implement robust DICOM routing rules to direct images to appropriate destinations based on study attributes.
- Ensure compliance with relevant DICOM standards and healthcare regulations (e.g., HIPAA).
- Provide secure transmission of DICOM data to protect patient privacy.
- Minimize downtime during integration and ensure business continuity.
- Deliver comprehensive documentation and training for operational support.
Service Level Agreement For Dicom Node Integration & Routing Service
This Service Level Agreement (SLA) outlines the performance and availability commitments for the DICOM Node Integration & Routing Service. It specifies response times for critical operations and the guaranteed uptime of the service. The primary goal is to ensure reliable and efficient processing and routing of DICOM objects within your healthcare environment.
| Metric | Target | Measurement Period | Definition |
|---|---|---|---|
| Critical Operation Response Time (95th Percentile) | ≤ 500 milliseconds | Monthly | The time elapsed from the initiation of a critical operation (e.g., DICOM object received) to the service's acknowledgement and initiation of processing/routing, measured such that 95% of all critical operations complete within this threshold. |
| Critical Operation Response Time (99th Percentile) | ≤ 1 second | Monthly | The time elapsed from the initiation of a critical operation to the service's acknowledgement and initiation of processing/routing, measured such that 99% of all critical operations complete within this threshold. |
| Service Uptime | ≥ 99.9% | Monthly | The percentage of time the DICOM Node Integration & Routing Service is fully operational and capable of processing and routing DICOM objects. Downtime excludes scheduled maintenance windows and force majeure events. |
Service Level Objectives (SLOs)
- Critical Operations: For the purpose of this SLA, critical operations are defined as the successful ingestion of a DICOM object, the successful execution of a routing rule, and the successful transmission of a DICOM object to its designated destination.
- Response Time: The time taken for a critical operation to be acknowledged and initiated by the service.
- Uptime: The percentage of time the DICOM Node Integration & Routing Service is operational and accessible for performing critical operations.
In-Depth Guidance
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