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Patient Monitor Parameter Verification Service (SpO2/NIBP/ECG/Temp) in Mali
Engineering Excellence & Technical Support
Patient Monitor Parameter Verification Service (SpO2/NIBP/ECG/Temp) High-standard technical execution following OEM protocols and local regulatory frameworks.
Ensuring Clinical Accuracy
Our Patient Monitor Parameter Verification Service in Mali rigorously tests and calibrates SpO2, NIBP, ECG, and Temperature sensors. We utilize traceable calibration standards and advanced diagnostic tools to guarantee that your medical devices deliver accurate and reliable patient data, critical for informed clinical decision-making and effective treatment protocols.
Meeting International Standards
We provide comprehensive verification for patient monitoring equipment in Mali, adhering to international regulatory standards (e.g., IEC 60601). Our service ensures your SpO2, NIBP, ECG, and Temperature readings consistently meet or exceed compliance requirements, mitigating risks associated with equipment malfunction and ensuring patient safety.
Proactive Device Reliability
Extend the lifespan and optimize the performance of your patient monitors in Mali with our preventative verification service. By identifying and rectifying potential calibration drift or sensor inaccuracies in SpO2, NIBP, ECG, and Temperature modules, we help prevent costly downtime and emergency repairs, ensuring uninterrupted patient care.
What Is Patient Monitor Parameter Verification Service (Spo2/nibp/ecg/temp) In Mali?
Patient Monitor Parameter Verification Service (SpO2/NIBP/ECG/Temp) in Mali refers to a specialized offering focused on ensuring the accuracy, reliability, and proper functioning of critical physiological parameter measurement modules within patient monitoring devices. This service is crucial for healthcare facilities in Mali to maintain high standards of patient care and comply with regulatory requirements. It involves a systematic process of testing and calibrating the sensors and algorithms responsible for measuring blood oxygen saturation (SpO2), non-invasive blood pressure (NIBP), electrocardiogram (ECG) signals, and body temperature. The objective is to confirm that the device provides readings within acceptable clinical tolerances and performs according to manufacturer specifications.
| Who Needs This Service? | Typical Use Cases | |||||
|---|---|---|---|---|---|---|
| Hospitals and Clinics (Public and Private) in Mali: Essential for maintaining the integrity of diagnostic and monitoring equipment across all departments, including Intensive Care Units (ICUs), Operating Rooms (ORs), Emergency Departments (EDs), and general wards. | Pre-Procurement Assessment: Verifying the accuracy of newly acquired patient monitors before deployment to ensure they meet performance expectations. | Routine Maintenance and Quality Assurance: Scheduled verification to detect drift or degradation in sensor performance, ensuring consistent and reliable patient data. | Post-Repair or Service Validation: Confirming that repaired patient monitors function correctly and accurately before returning them to clinical use. | Regulatory Compliance: Meeting the requirements of Malian healthcare regulatory bodies for medical device performance and safety. | Accreditation Processes: Demonstrating adherence to quality standards required for hospital accreditation. | Risk Management: Mitigating the risk of misdiagnosis or inappropriate treatment due to inaccurate patient monitoring data. |
| Medical Device Manufacturers and Distributors Operating in Mali: Ensuring their products meet local standards and performance expectations for market release and after-sales support. | New Product Introduction: Validating the performance of new patient monitoring models in the Malian healthcare environment. | Product Updates and Upgrades: Verifying the accuracy and safety of devices following software or hardware modifications. | Technical Support and Troubleshooting: Assisting local technicians in diagnosing and resolving parameter-specific issues with patient monitors. | |||
| Third-Party Biomedical Engineering Service Providers in Mali: Offering independent verification services to healthcare facilities as part of their broader maintenance and repair offerings. | Independent Quality Audit: Providing objective validation of patient monitor performance for facilities that may not have in-house expertise or capacity. | Contractual Service Agreements: Fulfilling verification requirements stipulated in service contracts with healthcare providers. |
Key Aspects of the Service:
- Calibration: Adjusting device settings against traceable standards to ensure accurate measurements.
- Functional Testing: Verifying that each parameter module (SpO2, NIBP, ECG, Temp) operates as intended across its specified range.
- Performance Verification: Assessing the device's response time, accuracy, and stability under various simulated physiological conditions.
- Electrical Safety Testing: Ensuring the device meets safety standards to prevent harm to patients and operators.
- Documentation and Reporting: Providing detailed reports of test results, calibration records, and any identified issues, along with recommendations for corrective actions.
- Software/Firmware Integrity Check: In some cases, verifying the integrity of the device's operating software or firmware related to parameter acquisition and processing.
Who Needs Patient Monitor Parameter Verification Service (Spo2/nibp/ecg/temp) In Mali?
Ensuring the accuracy and reliability of vital signs monitoring equipment is paramount for patient safety and effective clinical decision-making. Patient Monitor Parameter Verification Services, specifically for SpO2 (Oxygen Saturation), NIBP (Non-Invasive Blood Pressure), ECG (Electrocardiogram), and Temperature, play a crucial role in healthcare facilities. In Mali, where access to advanced medical technology and consistent maintenance can be challenging, these services are essential for a wide range of medical providers.
| Department/Area | Key Monitoring Needs | Impact of Unverified Parameters |
|---|---|---|
| Emergency Department (ED) | Rapid assessment of critically ill or injured patients, immediate intervention based on SpO2, NIBP, ECG. | Misdiagnosis, delayed treatment, adverse patient outcomes, increased mortality risk. |
| Intensive Care Unit (ICU) | Continuous monitoring of unstable patients, titration of life support medications, early detection of deterioration. | Inadequate care, medication errors, failure to respond to critical changes, patient harm. |
| Operating Room (OR) | Real-time monitoring of anesthetic effects, surgical stress response, and patient stability during procedures. | Anesthesia complications, intraoperative events missed, increased surgical risks, post-operative complications. |
| Maternity Ward/Neonatal Unit | Monitoring of mothers during labor and postpartum, assessment of newborns' vital signs, detection of fetal distress or neonatal issues. | Complications during childbirth missed, risks to newborns not identified, potential long-term health consequences. |
| General Wards (Medical/Surgical) | Routine monitoring for a range of conditions, post-operative recovery tracking, early warning for developing issues. | Delayed detection of infections, sepsis, or other complications; prolonged hospital stays; preventable readmissions. |
| Outpatient Clinics | Pre-procedure assessment, chronic disease management (e.g., hypertension, heart conditions), follow-up care. | Incorrect diagnosis or treatment plans, ineffective management of chronic conditions, potential adverse drug reactions. |
Target Customers and Departments in Mali Requiring Patient Monitor Parameter Verification Service
- Hospitals (Public and Private): The primary recipients of this service, encompassing all departments where vital signs monitoring is standard practice.
- Clinics and Health Centers: Especially those offering outpatient services, minor procedures, or chronic disease management, which rely on accurate readings.
- Maternal and Child Health Centers: Critical for monitoring mothers during and after childbirth and newborns, where subtle changes in vital signs can indicate serious issues.
- Surgical Centers and Operating Rooms: Precision in vital signs monitoring is non-negotiable during surgical procedures.
- Intensive Care Units (ICUs) and Critical Care Units: Continuous and accurate monitoring is vital for critically ill patients.
- Emergency Departments (EDs): Rapid assessment and treatment in emergencies depend on reliable vital signs.
- Rehabilitation Centers: For patients recovering from illness or surgery, ongoing vital signs assessment is important.
- Diagnostic Laboratories (with patient observation areas): For patients undergoing specific diagnostic tests that require monitoring.
- Medical Equipment Suppliers and Service Providers: Those who sell, install, or repair patient monitors may offer verification as part of their service package or recommend it to their clients.
- Government Health Ministries and Public Health Institutions: For managing and ensuring the quality of medical equipment across the public healthcare system.
Patient Monitor Parameter Verification Service (Spo2/nibp/ecg/temp) Process In Mali
This document outlines the workflow for the Patient Monitor Parameter Verification Service (SpO2/NIBP/ECG/Temp) in Mali. This service ensures that critical patient monitoring parameters are accurately calibrated and functioning according to specified standards. The process is designed to be efficient and transparent, guiding clients from initial inquiry to successful service completion.
| Phase | Step | Description | Key Activities | Deliverables/Outcomes |
|---|---|---|---|---|
| Phase 1: Inquiry and Consultation | 1.1 Initial Contact | Prospective clients reach out to inquire about the patient monitor parameter verification service. | Contact via phone, email, or website form. Initial discussion of service needs. | Acknowledged inquiry, preliminary service scope understanding. |
| 1.2 Needs Assessment | Detailed understanding of the client's specific requirements, including the type and number of patient monitors, parameters to be verified (SpO2, NIBP, ECG, Temp), and location. | Questionnaire or direct consultation to gather technical details, model numbers, and desired service timeline. | Detailed understanding of client requirements, identification of potential challenges. | |
| 1.3 Service Proposal and Quotation | Based on the needs assessment, a comprehensive service proposal and quotation are provided. | Preparation of a formal proposal outlining scope of work, methodology, timeline, and associated costs. | Formal service proposal, detailed quotation, and terms and conditions. | |
| Phase 2: Service Scheduling and Preparation | 2.1 Service Agreement | Client reviews and accepts the service proposal and quotation. | Signing of a service agreement or contract. | Signed service agreement, confirming engagement. |
| 2.2 Scheduling Confirmation | Mutually agreed-upon date and time for the on-site verification service are confirmed. | Communication and scheduling with the client's facility personnel. | Confirmed service schedule, including date, time, and point of contact. | |
| 2.3 Pre-Service Information | Provision of necessary information to the client to prepare for the service. | Guidance on access requirements, space needed for equipment, and any necessary power sources. | Client awareness of pre-service requirements. | |
| 2.4 Technician Dispatch and Equipment Preparation | Qualified service technicians are assigned, and all necessary calibrated verification equipment is prepared. | Technician assignment, pre-trip logistics, calibration checks of verification devices (e.g., simulators, simulators with traceable calibration certificates). | Readiness of skilled technicians and calibrated verification equipment. | |
| Phase 3: On-Site Verification and Calibration | 3.1 Site Arrival and Introduction | Technicians arrive at the client's facility and introduce themselves to the designated contact person. | Briefing with site personnel, confirmation of service location. | Smooth site access and initial coordination. |
| 3.2 Pre-Verification Checks | Initial visual inspection and functional checks of the patient monitors. | Ensuring monitors are powered on and accessible. Basic visual inspection for damage. | Confirmation of monitor readiness for verification. | |
| 3.3 SpO2 Verification | Verification of the accuracy and performance of the SpO2 sensor and module using calibrated simulators. | Connecting SpO2 simulator, testing various saturation levels and pulse rates, documenting readings. | Verified SpO2 readings against expected values. | |
| 3.4 NIBP Verification | Verification of the accuracy of the Non-Invasive Blood Pressure (NIBP) module, including cuff inflation/deflation and pressure readings. | Utilizing NIBP simulators to test systolic, diastolic, and mean arterial pressures at different inflation levels, documenting readings. | Verified NIBP readings against expected values. | |
| 3.5 ECG Verification | Verification of the ECG module's ability to accurately measure and display electrical cardiac activity. | Connecting ECG simulators to test lead integrity, heart rate, and waveform accuracy (e.g., P waves, QRS complexes, T waves). | Verified ECG readings and waveform accuracy. | |
| 3.6 Temperature Verification | Verification of the temperature module's accuracy in measuring patient body temperature. | Using calibrated temperature simulators or probes to test the module's response at various temperature points. | Verified temperature readings against expected values. | |
| 3.7 Calibration (if required) | If any parameter is found to be outside acceptable tolerances, calibration is performed to bring it back within specifications. | Adjustment of settings on the patient monitor using calibration tools and procedures specific to the model. Re-verification after calibration. | Monitors calibrated to meet specified accuracy standards. | |
| 3.8 Data Recording and Flagging | All test results, readings, and any adjustments made are meticulously recorded. | Detailed documentation of each parameter's pre- and post-verification readings, including any deviations and corrective actions. | Comprehensive record of verification and calibration activities. | |
| Phase 4: Reporting and Documentation | 4.1 Service Report Generation | A comprehensive service report is compiled summarizing the verification and calibration process. | Inclusion of client details, equipment tested, date of service, technician's name, test results for each parameter, and any recommendations. | Draft service report. |
| 4.2 Report Review and Approval | The service report is reviewed internally for accuracy and completeness. | Quality check of the report before submission to the client. | Finalized service report. | |
| 4.3 Report Submission | The finalized service report is provided to the client. | Digital or physical delivery of the report to the designated client contact. | Official service report delivered to the client. | |
| 4.4 Certificate of Verification/Calibration | A certificate is issued for each verified or calibrated patient monitor, indicating compliance with standards. | Issuance of a traceable certificate of verification/calibration with relevant details. | Certificate of Verification/Calibration provided to the client. | |
| Phase 5: Follow-up and Support | 5.1 Invoice and Payment | An invoice for the service rendered is issued to the client. | Billing processed according to the agreed-upon terms. | Invoice issued for services. |
| 5.2 Client Feedback | An opportunity for the client to provide feedback on the service. | Soliciting feedback through surveys or direct communication. | Client satisfaction assessment. | |
| 5.3 Post-Service Support | Providing assistance for any queries or issues that may arise after the service. | Technical support for questions regarding the report or monitor performance. | Ongoing client support. |
Patient Monitor Parameter Verification Service Workflow in Mali
- Phase 1: Inquiry and Consultation
- Phase 2: Service Scheduling and Preparation
- Phase 3: On-Site Verification and Calibration
- Phase 4: Reporting and Documentation
- Phase 5: Follow-up and Support
Patient Monitor Parameter Verification Service (Spo2/nibp/ecg/temp) Cost In Mali
The cost of patient monitor parameter verification services (SpO2, NIBP, ECG, Temp) in Mali can vary significantly based on several factors. These services are crucial for ensuring the accuracy and reliability of medical equipment used in healthcare facilities. The pricing is influenced by the type and complexity of the parameter being verified, the expertise of the service provider, the location within Mali, and the volume of equipment to be serviced. It's important to note that precise, up-to-date pricing information is often proprietary and subject to negotiation between service providers and healthcare institutions. However, we can discuss the general pricing factors and provide estimated ranges in the local currency, the West African CFA franc (XOF).
| Parameter | Estimated Cost Range (XOF) | Notes |
|---|---|---|
| SpO2 (Pulse Oximetry) | 15,000 - 40,000 | Verification of sensor accuracy and pulse rate measurement. |
| NIBP (Non-Invasive Blood Pressure) | 20,000 - 50,000 | Includes calibration of cuff pressure, deflation rate, and accuracy of systolic/diastolic readings. |
| ECG (Electrocardiogram) | 25,000 - 60,000 | Verification of lead connectivity, signal quality, and rhythm analysis. May vary based on the number of leads tested. |
| Temperature | 10,000 - 30,000 | Calibration of temperature probes (e.g., YSI, Thermistor) for accuracy. |
| Comprehensive Multi-Parameter Verification (per monitor) | 70,000 - 180,000+ | Covers verification of all standard parameters on a single patient monitor. Price is highly dependent on the number and type of parameters. |
Key Pricing Factors for Patient Monitor Parameter Verification in Mali:
- {"title":"Parameter Complexity:","description":"Each parameter (SpO2, NIBP, ECG, Temp) has different verification requirements. Parameters like ECG, which involve signal interpretation and waveform analysis, might incur higher costs than simpler temperature sensor calibrations."}
- {"title":"Service Provider's Expertise and Accreditation:","description":"Established companies with specialized technicians, advanced calibration equipment, and relevant accreditations (e.g., ISO certifications for calibration labs) will generally charge more than smaller, less experienced providers."}
- {"title":"Location within Mali:","description":"Services in major cities like Bamako are likely to have different pricing structures compared to more remote or rural areas, potentially due to travel costs and local market dynamics."}
- {"title":"Equipment Age and Condition:","description":"Older or poorly maintained equipment might require more extensive testing and potentially minor repairs during the verification process, which could increase the overall cost."}
- {"title":"Volume of Equipment:","description":"Bulk verification of multiple patient monitors or a large number of parameters at a single facility often qualifies for discounted rates per unit."}
- {"title":"On-site vs. Off-site Service:","description":"On-site verification, while more convenient for the healthcare facility, can incur additional travel and logistical costs for the service provider, which are usually passed on to the client."}
- {"title":"Certification and Documentation:","description":"The provision of detailed calibration certificates, traceability to national or international standards, and other documentation requirements can also influence the final price."}
Affordable Patient Monitor Parameter Verification Service (Spo2/nibp/ecg/temp) Options
Ensuring the accuracy of patient monitor parameters like SpO2, NIBP, ECG, and Temperature is crucial for effective patient care and diagnosis. Regular verification, or calibration, of these devices prevents misdiagnosis, reduces patient risk, and maintains regulatory compliance. This service offers an affordable way for healthcare facilities to ensure their patient monitors are functioning optimally, without compromising on quality. We provide flexible options and cost-saving strategies to fit various budgets and needs.
| Service Package | Included Parameters | Key Benefits | Target Audience | Estimated Cost Range (per unit) |
|---|---|---|---|---|
| Standard Verification | SpO2, NIBP, ECG, Temp | Essential accuracy assurance, regulatory compliance | Small clinics, individual practices, budget-conscious facilities | $50 - $90 |
| Comprehensive Care | SpO2, NIBP, ECG, Temp + Minor Adjustments & Firmware Check | Proactive issue detection, enhanced reliability, long-term value | Medium-sized clinics, hospital departments, facilities seeking enhanced oversight | $70 - $120 |
| High-Volume Discount | SpO2, NIBP, ECG, Temp | Significant per-unit savings for larger fleets | Hospitals, large healthcare networks, multi-bed facilities | Varies based on volume (inquire for quote) |
| Annual Service Contract | SpO2, NIBP, ECG, Temp (recurring) | Priority scheduling, consistent monitoring, potential additional discounts | All facility types seeking ongoing, scheduled service | Varies based on frequency and contract length (inquire for quote) |
Value Bundles and Cost-Saving Strategies
- Standard Verification Package: Ideal for routine, periodic checks. This bundle includes verification of SpO2, NIBP, ECG, and Temperature. Offers a baseline level of assurance at an accessible price point.
- Comprehensive Care Bundle: Combines standard verification with minor on-site adjustments and firmware checks. This proactive approach can prevent larger issues down the line, offering long-term value.
- High-Volume Discount: For facilities with a large fleet of patient monitors, we offer tiered pricing with significant discounts for larger verification volumes. The more units you verify, the lower the per-unit cost.
- Annual Service Contract: Commit to an annual contract for regular verification services. This ensures consistent monitoring, prioritizes your facility, and often includes preferential scheduling and potential discounts on additional services.
- Multi-Site Pricing: If your organization operates multiple facilities, we can consolidate verification services across all locations, offering streamlined management and volume-based cost savings.
- Remote Verification Options (where applicable): For certain parameters or specific monitor models, we may offer remote verification capabilities, reducing on-site visit time and associated costs.
- Preventive Maintenance Integration: Bundle parameter verification with our preventive maintenance services for a holistic approach to equipment upkeep, maximizing device lifespan and minimizing costly emergency repairs.
Verified Providers In Mali
In Mali, ensuring access to reliable and qualified healthcare providers is paramount. Franance Health stands out as a premier organization that rigorously vets and verifies healthcare professionals. This dedication to credentialing means that when you seek care through Franance Health, you are connecting with practitioners who meet the highest standards of education, experience, and ethical practice. Their comprehensive verification process is designed to instill confidence and provide peace of mind, making them the best choice for individuals and families seeking dependable healthcare solutions in Mali.
| Verification Component | Franance Health's Approach | Why it Matters for Patients |
|---|---|---|
| Medical License and Certification | Thorough verification of all active and valid medical licenses and specialty certifications issued by recognized authorities. | Ensures providers are legally authorized to practice and possess the required qualifications for their specialization. |
| Education and Training | Confirmation of degrees, diplomas, and training from accredited medical institutions. | Guarantees that providers have received a solid foundational education in medicine. |
| Professional Experience | Review of past employment history, clinical experience, and peer references. | Confirms practical application of knowledge and skills in real-world healthcare settings. |
| Criminal Background Checks | Comprehensive checks for any past legal issues or criminal convictions. | Prioritizes patient safety and well-being by ensuring a trustworthy environment. |
| Ethical Conduct and Disciplinary Records | Inquiry into any disciplinary actions taken by licensing boards or professional organizations. | Upholds the highest standards of medical ethics and professional conduct. |
Key Benefits of Choosing Franance Health Verified Providers
- Enhanced Patient Safety: Rigorous background checks and verification of medical licenses and certifications minimize risks associated with unqualified practitioners.
- Access to Expertise: Franance Health ensures a network of specialists and general practitioners with proven track records and up-to-date knowledge.
- Trust and Reliability: The verification process builds a foundation of trust, assuring patients they are receiving care from legitimate and competent professionals.
- Improved Healthcare Outcomes: By connecting patients with the right providers, Franance Health contributes to more effective and positive health outcomes.
- Streamlined Healthcare Navigation: Franance Health simplifies the process of finding and accessing quality healthcare services in Mali.
Scope Of Work For Patient Monitor Parameter Verification Service (Spo2/nibp/ecg/temp)
This Scope of Work (SOW) outlines the requirements for a Patient Monitor Parameter Verification Service, focusing on SpO2, NIBP, ECG, and Temperature measurements. The service aims to ensure the accuracy and reliability of these critical patient monitoring parameters.
| Parameter | Verification Method | Standard Specification (Example) | Acceptance Criteria (Example) |
|---|---|---|---|
| SpO2 (Oxygen Saturation) | Comparison against a calibrated reference oximeter or simulated SpO2 signals using a simulator. Verification of pulse rate accuracy. | ISO 80601-2-61 (Medical electrical equipment - Particular requirements for the basic safety and essential performance of pulse oximeter equipment for use in critical care situations). Accuracy: ±2% for saturations between 70-100%. Pulse Rate: ±2 bpm or ±2%, whichever is greater. | Measured SpO2 within ±2% of reference value. Pulse rate within ±2 bpm or ±2% of reference value. |
| NIBP (Non-Invasive Blood Pressure) | Verification using a calibrated NIBP simulator or direct comparison with a reference sphygmomanometer under controlled conditions. Verification of pulse rate accuracy. | ANSI/AAMI SP10 (Blood pressure monitoring equipment - Part 1: Electromechanical, non-invasive sphygmomanometers) or equivalent. Mean arterial pressure error: ±5 mmHg. Systolic/Diastolic error: ±7 mmHg. Pulse Rate: ±5 bpm. | Mean arterial pressure error within ±5 mmHg. Systolic/Diastolic error within ±7 mmHg. Pulse rate within ±5 bpm. |
| ECG (Electrocardiogram) | Signal acquisition and display verification using a calibrated ECG simulator. Verification of lead connectivity, waveform morphology, and heart rate accuracy. Check for artifacts and noise rejection. | IEC 60601-2-27 (Medical electrical equipment - Part 2-27: Particular requirements for the basic safety and essential performance of electrocardiographic monitoring equipment). Heart Rate accuracy: ±5 bpm or ±5%. | Accurate and artifact-free waveform display for all simulated leads. Heart rate within ±5 bpm or ±5% of simulator setting. Correct lead indication. |
| Temperature | Verification of temperature probes and measurement modules using a calibrated temperature bath or reference thermometer. Verification of the temperature display and alarm functionality. | ASTM E1112 (Standard Specification for Laboratory, Standard, and Field pH Measurement Equipment) or equivalent medical device standards for temperature measurement accuracy. Accuracy: ±0.1°C or ±0.2°F. | Measured temperature within ±0.1°C (or ±0.2°F) of the reference standard. Alarm activation at set temperature thresholds. |
Key Objectives
- To verify the accuracy and performance of SpO2 sensors and measurement modules.
- To validate the accuracy and reliability of NIBP measurement modules and cuffs.
- To confirm the accuracy and signal integrity of ECG waveform acquisition and interpretation.
- To ensure the accuracy of temperature measurement probes and modules.
- To provide a comprehensive report detailing the verification results and any identified discrepancies.
- To recommend corrective actions or calibrations if parameters fall outside specified tolerances.
Service Level Agreement For Patient Monitor Parameter Verification Service (Spo2/nibp/ecg/temp)
This Service Level Agreement (SLA) outlines the guaranteed performance standards for the Patient Monitor Parameter Verification Service, covering the validation of SpO2, NIBP, ECG, and Temperature readings. It defines the response times for issue resolution and the uptime guarantees for the verification platform. This SLA is between [Your Company Name/Provider] and [Client Name/Healthcare Facility].
| Service Component | Uptime Guarantee | Response Time (Business Hours) | Resolution Time (Target) | Notes |
|---|---|---|---|---|
| Patient Monitor Parameter Verification Platform | 99.9% Monthly Uptime | Within 2 Business Hours for Critical Issues (e.g., platform inaccessibility, major functionality failure). Within 8 Business Hours for Non-Critical Issues (e.g., minor display glitches, reporting inconsistencies). | Critical Issues: Within 4 Business Hours. Non-Critical Issues: Within 2 Business Days. | Business Hours are defined as Monday-Friday, 9:00 AM - 5:00 PM [Your Time Zone]. |
| SpO2 Verification | N/A (Service is performed upon request/scheduled) | Within 1 Business Day for scheduling confirmation. Verification execution time depends on patient monitor and verification device availability. | N/A (Dependent on on-site availability and device performance) | Verification accuracy is dependent on the calibration and operational status of the patient monitor and the verification equipment. |
| NIBP Verification | N/A (Service is performed upon request/scheduled) | Within 1 Business Day for scheduling confirmation. Verification execution time depends on patient monitor and verification device availability. | N/A (Dependent on on-site availability and device performance) | Verification accuracy is dependent on the calibration and operational status of the patient monitor and the verification equipment. |
| ECG Verification | N/A (Service is performed upon request/scheduled) | Within 1 Business Day for scheduling confirmation. Verification execution time depends on patient monitor and verification device availability. | N/A (Dependent on on-site availability and device performance) | Verification accuracy is dependent on the calibration and operational status of the patient monitor and the verification equipment. |
| Temperature Verification | N/A (Service is performed upon request/scheduled) | Within 1 Business Day for scheduling confirmation. Verification execution time depends on patient monitor and verification device availability. | N/A (Dependent on on-site availability and device performance) | Verification accuracy is dependent on the calibration and operational status of the patient monitor and the verification equipment. |
Scope of Service
- Verification of SpO2 (Oxygen Saturation) readings.
- Verification of NIBP (Non-Invasive Blood Pressure) readings.
- Verification of ECG (Electrocardiogram) readings.
- Verification of Temperature readings.
- Availability of the patient monitor parameter verification platform.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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