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CT Image Quality QA Testing Service in Mali
Engineering Excellence & Technical Support
CT Image Quality QA Testing Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Precision Image Analysis
Leveraging advanced algorithms and expert radiologists, our service meticulously analyzes CT scan parameters like spatial resolution, noise levels, contrast-to-noise ratio (CNR), and artifact presence to ensure diagnostic accuracy and adherence to international standards in Mali.
Compliance & Standardization
We offer robust QA testing to verify CT scanner performance against established benchmarks and regulatory requirements, guaranteeing that all medical imaging facilities in Mali can provide reliable and high-quality diagnostic information for patient care.
Performance Trending & Optimization
Our service goes beyond single-scan assessments, providing ongoing performance monitoring and trend analysis for CT equipment. This proactive approach identifies potential degradation, enabling timely calibration and optimization to maintain peak image quality and reduce unnecessary repeat scans in Malian healthcare settings.
What Is Ct Image Quality Qa Testing Service In Mali?
CT Image Quality Assurance (QA) Testing Service in Mali refers to the systematic evaluation and verification of Computed Tomography (CT) scanner performance and the diagnostic quality of the resultant images, specifically within the Malian healthcare infrastructure. This service ensures that CT scanners operate according to established technical specifications, produce images free from artifacts that could impede accurate diagnosis, and comply with relevant national and international standards for medical imaging. The core objective is to guarantee the reliability, safety, and diagnostic efficacy of CT examinations, thereby safeguarding patient care and supporting accurate clinical decision-making. The service is crucial for maintaining the integrity of medical imaging data within the Malian context, which may face unique challenges related to equipment maintenance, environmental factors, and the availability of specialized technical expertise.
| Stakeholder/Entity | Rationale for Needing Service | Typical Use Cases |
|---|---|---|
| Hospitals and Clinics (Public & Private) in Mali: | To ensure the diagnostic efficacy of CT imaging, minimize misdiagnosis due to poor image quality, comply with regulatory requirements, and maintain patient safety. Essential for facilities with limited in-house technical expertise. | Routine QA checks on newly installed or relocated CT scanners. Periodic (e.g., annual or semi-annual) image quality assessments. Pre-purchase evaluations of new CT equipment. Troubleshooting of persistent image quality issues. Verification after significant repairs or hardware/software upgrades. |
| Radiology Departments and Medical Imaging Centers: | To maintain high diagnostic standards, optimize scanner performance, reduce repeat scans, and ensure efficient workflow. Supports continuous improvement in imaging services. | Baseline performance testing of all CT scanners. Monitoring of image quality trends over time. Evaluation of the impact of software updates or parameter changes. Training and competency assessment for radiographers regarding image quality parameters. |
| Regulatory Bodies and Health Authorities (Malian Ministry of Health, etc.): | To enforce imaging standards, ensure patient safety, and verify that medical facilities are operating in compliance with national and international guidelines for radiation protection and diagnostic imaging quality. | Certification or accreditation of medical imaging facilities. Auditing of QA programs. Investigation of patient safety incidents related to imaging. Development and enforcement of imaging quality regulations. |
| Medical Equipment Vendors and Service Providers (Operating in Mali): | To demonstrate compliance with contractual obligations, ensure proper functioning of their deployed equipment, and offer value-added services to their clients. Facilitates efficient and effective equipment lifecycle management. | Acceptance testing of new CT installations. Performance verification post-maintenance or repair. Long-term service contracts including periodic QA. Training of client personnel on basic QA checks. |
| Patient Advocacy Groups and Public Health Organizations: | To ensure that patients receive diagnostic imaging of adequate quality, which directly impacts their diagnosis and treatment outcomes. Promotes transparency and accountability in healthcare delivery. | Advocating for quality assurance standards in medical imaging. Raising awareness about the importance of good CT image quality. Supporting initiatives to improve healthcare infrastructure and services. |
Key Components of CT Image Quality QA Testing Service
- Image Quality Assessment: Quantitative and qualitative evaluation of image fidelity, including spatial resolution, contrast resolution, noise levels, and uniformity. This involves using standardized phantoms and visual inspection protocols.
- Artifact Detection and Characterization: Identification, quantification, and classification of various image artifacts (e.g., beam hardening, streak artifacts, motion artifacts, metal artifacts) that can compromise diagnostic accuracy.
- Geometric Accuracy Verification: Assessment of the geometric integrity of the reconstructed images, ensuring that dimensions and spatial relationships are accurately represented.
- Dose Measurement and Optimization: Measurement of radiation dose delivered to the patient and phantom studies to ensure doses are within diagnostic and regulatory acceptable limits, balancing image quality with radiation safety principles.
- CT Number Accuracy and Linearity: Verification that CT numbers (Hounsfield Units) for various materials are accurate and consistent across the diagnostic range.
- Image Processing Algorithm Evaluation: Assessment of the performance of image reconstruction and post-processing algorithms in terms of noise reduction, edge enhancement, and other image manipulation techniques.
- System Calibration and Maintenance Verification: Ensuring that the CT scanner's hardware and software components are calibrated and functioning optimally, often in conjunction with routine preventive maintenance schedules.
- Documentation and Reporting: Comprehensive recording of all test results, identified issues, corrective actions taken, and recommendations for further action, providing a traceable record of QA activities.
Who Needs Ct Image Quality Qa Testing Service In Mali?
CT image quality assurance (QA) testing is a critical process for ensuring diagnostic accuracy, patient safety, and efficient operation of CT scanners. While CT technology is globally adopted, the specific need for dedicated CT Image Quality QA Testing Services in Mali is driven by the evolving healthcare landscape and the presence of established or emerging diagnostic imaging facilities.
| Customer Type | Relevant Departments | Rationale for QA Testing |
|---|---|---|
| Public Hospitals (Ministry of Health Facilities) | Radiology Department, Medical Physics Department (if available), Quality Assurance Committee | Ensuring consistent diagnostic image quality for a broad patient population, optimizing scanner performance, identifying potential equipment malfunctions before critical failures, adhering to national healthcare standards, and maximizing the lifespan of valuable medical equipment. |
| Private Hospitals and Clinics | Radiology Department, Chief Medical Officer, Administration/Management, Quality Assurance Officer | Maintaining a reputation for high-quality diagnostics, attracting and retaining patients, minimizing repeat scans due to poor image quality, complying with accreditation requirements (if applicable), and ensuring efficient workflow and return on investment for imaging equipment. |
| Diagnostic Imaging Centers | Radiology Department, Center Manager, Technical Staff | Primary focus on providing accurate and reliable imaging services to referring physicians. Consistent image quality is paramount for customer satisfaction and business sustainability. Ensuring compliance with manufacturer specifications and industry best practices. |
| Research Institutions and Universities | Radiology Department, Research Labs, Biomedical Engineering Departments, Principal Investigators | High-quality, reproducible images are essential for research studies. Ensuring data integrity, validity of research findings, and proper functioning of scanners used for experimental purposes. |
| International Health Organizations and NGOs | Medical Directors, Program Managers, Radiology Leads, Logistics and Procurement Departments | Delivering essential diagnostic services in often challenging environments. QA testing ensures that deployed equipment is functioning optimally, supporting patient care initiatives, and maximizing the impact of aid and resources. Compliance with international donor requirements for equipment maintenance and performance. |
Target Customers and Departments for CT Image Quality QA Testing Services in Mali:
- {"item":"Public Hospitals (Ministry of Health Facilities)"}
- {"item":"Private Hospitals and Clinics"}
- {"item":"Diagnostic Imaging Centers"}
- {"item":"Research Institutions and Universities with Medical Imaging Departments"}
- {"item":"International Health Organizations and NGOs operating medical facilities"}
Ct Image Quality Qa Testing Service Process In Mali
This document outlines the comprehensive workflow for CT Image Quality QA Testing services provided by [Service Provider Name] in Mali. The process is designed to be transparent, efficient, and ensures that clients receive accurate and actionable insights into their CT scanner's performance.
| Service Phase | Key Activities | Deliverables/Outcomes |
|---|---|---|
| Inquiry & Consultation | Initial contact, needs assessment, scope definition. | Understanding of client requirements, preliminary service plan. |
| Proposal & Agreement | Detailed proposal, quote, contract negotiation and signing. | Formal service agreement, defined scope and terms. |
| Scheduling & Preparation | Date confirmation, client preparation checklist. | Scheduled testing date, client readiness confirmation. |
| On-Site Execution | Scanner testing with phantoms, data collection. | Raw test data, recorded measurements. |
| Analysis & Reporting | Data interpretation, benchmark comparison, report writing. | Comprehensive QA report with findings and recommendations. |
| Presentation & Discussion | Report review, explanation, Q&A, action planning. | Client understanding of results, agreed-upon next steps. |
| Follow-up & Support | Implementation assistance, re-testing, ongoing advice. | Improved image quality, sustained performance. |
CT Image Quality QA Testing Service Process in Mali
- {"step":1,"title":"Initial Inquiry and Consultation","details":["Client contacts service provider.","Understanding client's specific CT scanner and testing requirements.","Discussing service scope, pricing, and potential scheduling."],"description":"Clients interested in CT Image Quality QA testing in Mali initiate contact via [Contact Methods - e.g., email, phone, website form]. Our team will schedule an initial consultation to understand their specific needs, including the type of CT scanner, the scope of testing required (e.g., routine checks, troubleshooting, pre-purchase evaluation), and any previous QA data."}
- {"step":2,"title":"Proposal and Agreement","details":["Preparation of a customized service proposal.","Review and acceptance of the proposal by the client.","Signing of the service agreement."],"description":"Based on the consultation, a detailed proposal outlining the scope of work, methodology, deliverables, timeline, and costs will be provided. Upon acceptance, a formal service agreement will be drafted and signed by both parties."}
- {"step":3,"title":"Scheduling and Pre-Testing Preparation","details":["Mutually agreeable scheduling of the testing date and time.","Provision of a pre-testing checklist to the client.","Confirmation of scanner accessibility and necessary personnel."],"description":"Following agreement, the testing date and time will be mutually scheduled, taking into account the client's operational schedule to minimize disruption. Clients will be provided with a pre-testing checklist, which may include ensuring scanner accessibility, availability of relevant personnel, and any specific protocols to be followed."}
- {"step":4,"title":"On-Site Testing Execution","details":["Arrival of qualified personnel at the client's site.","Deployment of calibrated QA phantoms and testing equipment.","Execution of standardized image quality assessment protocols.","Measurement of key performance parameters (resolution, noise, contrast, uniformity, dose, etc.)."],"description":"Our certified medical physicists or qualified technicians will visit the client's facility in Mali on the scheduled date. They will perform a comprehensive suite of tests using calibrated QA phantoms and equipment. This includes, but is not limited to, assessments of spatial resolution, contrast resolution, noise levels, uniformity, beam alignment, and dose measurements."}
- {"step":5,"title":"Data Analysis and Report Generation","details":["In-depth analysis of collected test data.","Comparison of results with established benchmarks and standards.","Identification of performance deviations and potential issues.","Creation of a detailed technical report."],"description":"Following the on-site testing, all collected data will be meticulously analyzed by our experts. A comprehensive QA report will be generated, detailing the test results, comparing them against established standards and benchmarks, and identifying any deviations or areas for improvement. The report will include actionable recommendations."}
- {"step":6,"title":"Report Presentation and Discussion","details":["Presentation of the comprehensive QA report to the client.","Explanation of test results and their implications.","Discussion of recommended corrective actions and optimization strategies.","Q&A session to address client queries."],"description":"The final QA report will be presented to the client, typically via a virtual or in-person meeting. This session allows for a thorough explanation of the findings, discussion of the recommendations, and answering any questions the client may have. This collaborative discussion ensures clarity and facilitates the implementation of corrective actions."}
- {"step":7,"title":"Follow-up and Remediation Support (Optional)","details":["Assistance with implementing recommended corrective actions.","Optional re-testing to verify improvements.","Ongoing support and consultation for sustained image quality."],"description":"Depending on the scope of the service agreement, follow-up support may be provided. This can include assisting the client in implementing recommended changes, re-testing after corrective actions, or providing ongoing consultation to ensure sustained image quality."}
Ct Image Quality Qa Testing Service Cost In Mali
Determining the precise cost of CT image quality QA testing services in Mali requires an understanding of various influencing factors. These services are crucial for ensuring the diagnostic accuracy and safety of CT scans, involving rigorous checks of image resolution, noise levels, contrast, geometric accuracy, and artifact detection. The cost is not standardized and can fluctuate significantly based on the specifics of the testing and the service provider. It's important for healthcare facilities in Mali to budget accordingly and seek multiple quotes for accurate pricing.
| Service Component | Estimated Cost Range (Malian Francs - XOF) | Notes |
|---|---|---|
| Basic Image Quality Checks (e.g., resolution, noise) | 150,000 - 350,000 XOF | Typically for monthly or quarterly basic assessments. |
| Comprehensive QA Testing (including geometric accuracy, artifact analysis) | 300,000 - 700,000 XOF | Covers a broader range of parameters and more in-depth analysis. |
| Annual Full System QA Audit | 750,000 - 1,500,000+ XOF | A thorough evaluation of the entire CT system's performance. |
| On-Site Technician Travel and Time | Included in overall service cost, but may be a separate line item for remote locations. | Can add to cost depending on distance and duration. |
| Calibration and Phantom Usage Fees | Often bundled, but specific phantoms can add to the cost. | Essential for objective measurement. |
| Detailed Reporting and Certification | Usually included, but extensive custom reporting might incur additional fees. | Crucial for regulatory compliance and record-keeping. |
Key Factors Influencing CT Image Quality QA Testing Costs in Mali
- {"title":"Type and Scope of Testing","description":"Comprehensive QA testing covering a wider range of parameters and conducted more frequently will naturally incur higher costs than basic, periodic checks."}
- {"title":"Frequency of Testing","description":"Regular, scheduled QA testing (e.g., daily, weekly, monthly) will be priced differently than ad-hoc or one-time assessments."}
- {"title":"Number of CT Scanners","description":"Facilities with multiple CT scanners will likely negotiate volume-based pricing, but the total cost will increase with the number of machines requiring testing."}
- {"title":"Service Provider Expertise and Reputation","description":"Established providers with highly skilled technicians and a proven track record may charge more due to their reliability and the quality of their services."}
- Technological Requirements
- Location and Accessibility
- Specific CT Scanner Models and Manufacturers
- Reporting and Documentation Requirements
- Urgency of Service
Affordable Ct Image Quality Qa Testing Service Options
Ensuring the consistent quality of CT (Computed Tomography) images is crucial for accurate diagnosis and patient safety. Quality Assurance (QA) testing is a vital part of this process. Fortunately, there are several affordable CT image quality QA testing service options available. These services often come in value bundles, offering a comprehensive suite of tests at a reduced overall cost compared to individual testing. Furthermore, adopting smart strategies can significantly cut down on expenses without compromising the integrity of your QA program.
| Cost-Saving Strategy | Description | Potential Savings |
|---|---|---|
| Opt for Value Bundles: | Choose pre-packaged QA testing suites that cover all essential parameters. This eliminates the need to purchase individual tests, leading to significant overall cost reduction. | 15-30% compared to individual tests. |
| Negotiate Annual Contracts: | Commit to a year-long service agreement. Providers often offer discounted rates for long-term commitments. | 10-20% discount on standard rates. |
| Explore Remote QA Options: | Utilize services that allow for remote data submission and analysis. This reduces travel costs and on-site personnel expenses for the provider, which can be passed on to you. | 20-40% reduction in on-site service fees. |
| Leverage In-House Capabilities: | If your facility has trained personnel, consider DIY kits for basic phantom scans, followed by expert remote analysis. This reduces the need for full on-site technician support. | 30-50% savings on full on-site service. |
| Consolidate Services: | If you use multiple QA service providers, explore consolidating your needs with a single provider who can offer volume discounts. | 5-15% savings through volume. |
| Prioritize Essential Tests: | Understand your regulatory requirements and clinical needs. Focus on the most critical QA tests and avoid unnecessary or redundant testing. | Savings vary based on the number of tests reduced. |
| Regularly Review Service Agreements: | Periodically assess your QA needs and compare service offerings. This ensures you are always on the most cost-effective plan. | Ongoing optimization of expenses. |
Affordable CT Image Quality QA Testing Service Options
- Bundled QA Packages: Many service providers offer pre-defined bundles that include essential CT image quality tests. These typically cover parameters like spatial resolution, contrast-to-noise ratio (CNR), low-contrast detectability (LCD), artifacts, and geometric accuracy. Purchasing a bundle is almost always more cost-effective than commissioning each test individually.
- Remote/Online QA Services: Leveraging technology, some providers offer remote QA services. This involves using specialized software or cloud-based platforms to analyze image data submitted by your facility. This can reduce on-site visit costs, including travel and personnel time.
- Tiered Service Levels: Providers often present different service tiers. A basic tier might include essential automated tests, while higher tiers incorporate more comprehensive manual analysis or additional specialized tests. Choosing a tier that aligns with your regulatory requirements and risk assessment can optimize costs.
- Annual Contracts with Volume Discounts: Committing to an annual service contract can often unlock significant discounts. Providers may also offer volume discounts if you have multiple CT scanners or facilities requiring QA testing.
- DIY Kits with Expert Review: Some services provide kits with specialized phantoms and instructions for your in-house technicians to perform basic image acquisition. You then submit the data for expert analysis and reporting. This balances internal effort with external expertise.
- Partnerships with Medical Imaging Equipment Vendors: In some cases, your CT scanner manufacturer or vendor might offer bundled QA services as part of their maintenance or support packages. This can be a convenient and potentially cost-effective option.
Verified Providers In Mali
In Mali's evolving healthcare landscape, ensuring access to qualified and trustworthy medical professionals is paramount. Franance Health stands out as a leader in verifying healthcare providers, offering a robust credentialing process that gives patients confidence and peace of mind. Their commitment to rigorous standards means that when you choose a Franance Health-verified provider, you are selecting a practitioner who has met stringent criteria for education, licensure, experience, and ethical conduct. This dedication to quality assurance is what makes Franance Health credentials the best choice for patients seeking reliable and high-quality healthcare in Mali.
| Credentialing Aspect | Franance Health Standard | Patient Benefit |
|---|---|---|
| Education and Training | Verification of degrees, diplomas, and specialized training from accredited institutions. | Confirms providers possess the foundational knowledge and skills required for effective medical practice. |
| Licensure and Certification | Confirmation of active and valid licenses and certifications from relevant regulatory bodies. | Guarantees providers are legally authorized and adhere to professional practice regulations. |
| Professional Experience | Thorough review of past work history, including specialties and areas of practice. | Ensures providers have practical experience and are competent in their chosen fields. |
| Clinical Competence and Performance | May include peer review, outcome data analysis, or other measures of clinical quality. | Identifies providers who consistently deliver excellent patient care. |
| Background Checks and Disciplinary History | Comprehensive checks for any criminal history or disciplinary actions from professional boards. | Protects patients from unqualified or unethical practitioners. |
| Continuing Professional Development | Verification of ongoing training and education to stay current with medical advancements. | Assures patients are receiving care based on the latest knowledge and techniques. |
Why Franance Health Credentials Represent the Best Choice:
- Ensures verified qualifications and expertise of healthcare providers.
- Promotes patient safety through rigorous background checks and credential verification.
- Builds trust and confidence in the Malian healthcare system.
- Facilitates access to high-quality, ethical medical care.
- Supports continuous improvement and adherence to professional standards.
Scope Of Work For Ct Image Quality Qa Testing Service
This document outlines the Scope of Work (SOW) for CT Image Quality Quality Assurance (QA) Testing Services. The objective is to ensure that CT scanners consistently produce diagnostic-quality images that meet established technical standards and clinical requirements. This SOW details the required technical deliverables and their corresponding standard specifications. The service will encompass a comprehensive suite of tests to evaluate various aspects of CT image performance, including spatial resolution, contrast-to-noise ratio (CNR), artifact detection, dose monitoring, and image uniformity.
| Test Category | Test Description | Standard Specification / Metric | Acceptance Criteria |
|---|---|---|---|
| Spatial Resolution | High-contrast resolution (e.g., using a line-pair phantom) | MTF (Modulation Transfer Function) at specified spatial frequencies (e.g., 2 lp/cm, 5 lp/cm, 10 lp/cm) | MTF values at specified frequencies shall meet or exceed manufacturer's baseline specifications or established clinical benchmarks. Typically >50% MTF at 5 lp/cm for general imaging, higher for specialized applications. |
| Spatial Resolution | Low-contrast resolution (e.g., using a low-contrast object phantom) | Smallest detectable object diameter at specified contrast levels (e.g., 0.3% at 1 cm diameter) | Detection of specified low-contrast objects with a high degree of confidence (e.g., >90% correct identification). |
| Contrast-to-Noise Ratio (CNR) | Measurement of CNR using an insert of known material within a background medium (e.g., water phantom) | CNR value for a specific object and background material (e.g., iodine insert in water) | CNR shall meet or exceed a predefined clinical threshold (e.g., >10:1 for subtle lesion detection). |
| Image Noise | Measurement of standard deviation of pixel values in a homogeneous region of interest (ROI) within a phantom | Noise level (standard deviation) in Hounsfield Units (HU) for a standard phantom (e.g., water) | Noise levels shall be within acceptable limits for the specific scanner model and acquisition parameters. Typically <10 HU for routine head/body scans. |
| Image Uniformity | Measurement of pixel value variation across a homogeneous phantom (e.g., water) | Percentage variation of CT numbers across the phantom's field of view | Maximum deviation from the central ROI value shall be less than a specified percentage (e.g., <2% for axial, <5% for reconstructed images). |
| Artifact Detection and Quantification | Visual inspection and analysis of phantom images for artifacts (e.g., streaks, rings, beam hardening) | Qualitative assessment of artifact severity (e.g., mild, moderate, severe) and quantitative measurement where applicable | Absence or presence of clinically significant artifacts. Artifacts should not obscure or mimic pathology. |
| CT Number Accuracy | Measurement of CT numbers for known materials (e.g., water, air, bone, fat) within a phantom | CT number for each material compared to its theoretical value | CT numbers shall be within ±5 HU of the accepted reference values for the scanned material. |
| Laser Alignment Accuracy | Verification of the accuracy of patient positioning lasers | Deviation of laser position from the actual imaging plane | Laser alignment shall be within specified tolerances (e.g., ±2 mm). |
| Dose Monitoring (CTDIvol, DLP) | Measurement of CT Dose Index (CTDIvol) and Dose Length Product (DLP) using appropriate phantoms and dose meters | CTDIvol and DLP values for specific protocols | Dose indices shall be within established diagnostic reference levels (DRLs) or manufacturer's guidelines for the tested protocols. Ongoing trend analysis for dose optimization. |
| Reconstruction Algorithm Performance | Evaluation of image quality across different reconstruction kernels and algorithms | Subjective and objective assessment of noise, resolution, and artifact for each kernel | Reconstruction kernels shall provide a balance of noise reduction and detail preservation suitable for clinical tasks. |
Key Objectives of CT Image Quality QA Testing
- Verify and validate the diagnostic image quality of CT scanners.
- Ensure compliance with relevant regulatory standards and manufacturer specifications.
- Identify and quantify image artifacts that may impact diagnostic interpretation.
- Assess the consistency and reproducibility of image quality over time.
- Provide actionable data for system calibration, maintenance, and optimization.
- Support the safe and effective use of CT technology in clinical practice.
Service Level Agreement For Ct Image Quality Qa Testing Service
This Service Level Agreement (SLA) outlines the performance standards for the CT Image Quality QA Testing Service provided by [Your Company Name] (hereinafter referred to as 'Provider') to [Client Company Name] (hereinafter referred to as 'Client'). This SLA defines the response times for issue reporting and resolution, as well as uptime guarantees for the testing environment and associated reporting tools.
| Service Component | Uptime Guarantee | Response Time (Issue Reporting) | Resolution Time Target |
|---|---|---|---|
| CT Image Quality QA Testing Platform (Web Interface & Backend) | 99.5% Uptime (measured monthly) | Within 1 hour (during business hours: Mon-Fri, 9 AM - 5 PM Client's Time Zone) | Critical Issues: Within 4 business hours; Minor Issues: Within 2 business days |
| Automated Image Analysis Engine | 99.0% Availability (measured monthly) | Within 1 hour (during business hours: Mon-Fri, 9 AM - 5 PM Client's Time Zone) | Critical Issues: Within 6 business hours; Minor Issues: Within 3 business days |
| Reporting Dashboard & Data Access | 99.5% Uptime (measured monthly) | Within 2 hours (during business hours: Mon-Fri, 9 AM - 5 PM Client's Time Zone) | Critical Issues: Within 8 business hours; Minor Issues: Within 3 business days |
| Technical Support (Email & Phone) | N/A (Support is reactive) | Within 30 minutes (during business hours: Mon-Fri, 9 AM - 5 PM Client's Time Zone) for acknowledgement of receipt | N/A (Resolution time depends on issue complexity, as defined above for specific service components) |
Key Service Objectives
- To ensure the accuracy and reliability of CT image quality assessment.
- To provide timely identification and reporting of image quality deviations.
- To maintain a consistently available and functional testing platform.
- To offer prompt support for any issues encountered by the Client.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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