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Verified Service Provider in Malawi
Medical Equipment Relocation Service (Move & Re-Install) in Malawi
Engineering Excellence & Technical Support
Medical Equipment Relocation Service (Move & Re-Install) High-standard technical execution following OEM protocols and local regulatory frameworks.
Specialized Medical Transport
Our fleet is equipped with climate-controlled, anti-vibration, and secure transport solutions, ensuring the integrity of sensitive medical equipment like MRI machines, CT scanners, and laboratory analyzers during transit across Malawi's diverse terrain.
Certified Re-Installation & Calibration
Our certified technicians provide expert re-installation and meticulous calibration services for a wide range of medical devices, guaranteeing optimal performance and adherence to international standards upon arrival at your new Malawi facility.
Comprehensive Site Assessment & Planning
We conduct thorough pre-move site assessments in Malawi, identifying power, ventilation, and structural requirements for each piece of equipment. This detailed planning minimizes downtime and ensures a seamless transition for your critical medical infrastructure.
What Is Medical Equipment Relocation Service (Move & Re-install) In Malawi?
Medical Equipment Relocation Service (Move & Re-Install) in Malawi refers to a specialized logistical undertaking focused on the safe and compliant transportation, de-installation, and subsequent re-installation of medical devices within or between healthcare facilities in Malawi. This service is crucial for ensuring the operational continuity and integrity of sophisticated medical technology, minimizing downtime, and preventing damage during transitions. The process necessitates a high degree of technical expertise, adherence to regulatory standards, and meticulous planning to manage the unique requirements of sensitive diagnostic, therapeutic, and life-support equipment. Key considerations include environmental controls during transit, precise calibration post-installation, and validation of performance to ensure efficacy and patient safety.
| Who Needs This Service | Typical Use Cases |
|---|---|
| Hospitals and Clinics (Public and Private) | Relocation of entire departments (e.g., Radiology, ICU, Operating Theatres) to new wings or buildings. |
| Diagnostic Imaging Centers | Moving MRI scanners, CT scanners, X-ray machines, and ultrasound units between facilities or during facility upgrades. |
| Surgical Centers | Relocating anesthesia machines, surgical tables, endoscopes, and vital sign monitors. |
| Research and Development Laboratories (with medical instrumentation) | Transferring complex analytical or diagnostic equipment to new lab spaces. |
| Medical Equipment Manufacturers/Distributors | Services for initial installation at a client site or relocation during warranty service/upgrades. |
| Disaster Relief Operations | Rapid deployment and setup of temporary medical facilities requiring equipment transfer. |
| Healthcare Facility Renovations/Expansions | Temporary or permanent relocation of equipment to facilitate construction or remodeling. |
Key Components of Medical Equipment Relocation Service (Move & Re-Install):
- Site Assessment and Planning: Comprehensive evaluation of both the origin and destination sites, including access, power requirements, environmental controls (temperature, humidity), and space constraints.
- De-installation and Disconnection: Professional dismantling and disconnection of medical equipment from existing infrastructure, including power, data, and specialized gas lines, by trained technicians.
- Crating and Packaging: Utilizing specialized, often custom-built, protective enclosures and packing materials to shield equipment from shock, vibration, and environmental factors during transit.
- Transportation: Employing specialized vehicles with climate control and suspension systems to ensure stable transport of sensitive medical devices.
- Re-installation and Re-connection: Reassembling and reconnecting equipment at the new location, adhering to manufacturer specifications and local building codes.
- Calibration and Testing: Performing precise calibration of instruments and conducting rigorous functional tests to verify performance parameters and accuracy.
- Validation and Certification: Documenting the entire relocation process and providing validation reports to confirm that the equipment meets all operational and safety standards.
- Training and Familiarization: Offering refresher training or familiarization sessions for staff on the re-installed equipment if necessary.
Who Needs Medical Equipment Relocation Service (Move & Re-install) In Malawi?
Moving medical equipment in Malawi presents unique challenges due to its size, fragility, specialized calibration needs, and the critical nature of its function. A professional medical equipment relocation and re-installation service is essential for ensuring continuity of care, minimizing downtime, and safeguarding valuable assets. This service is particularly vital for facilities undergoing renovations, expansions, or relocating to new premises, as well as for managing equipment transfers between different sites or departments.
| Target Customer Type | Specific Departments/Units Frequently Requiring Service | Reasons for Relocation/Re-installation |
|---|---|---|
| Hospitals (Government & Private) | Radiology (X-ray, CT Scans, MRI), Operating Theatres, Intensive Care Units (ICUs), Neonatal Intensive Care Units (NICUs), Laboratories, Sterilization Units, Pharmacy, Outpatient Departments (OPDs), Emergency Rooms, Physiotherapy Units | Renovations, expansions, new wing construction, equipment upgrades, inter-departmental transfers, decommissioning/installation of new machinery, hospital mergers/closures. |
| Clinics and Health Centers | Diagnostic rooms (e.g., ultrasound, basic lab equipment), treatment rooms, minor procedure suites | Relocation to new facilities, upgrades in services, space optimization, equipment repairs requiring transport. |
| Diagnostic Laboratories | Hematology, Biochemistry, Microbiology, Pathology, Imaging (if on-site) | Expansion of testing capabilities, installation of new analytical equipment, laboratory upgrades, relocation due to facility changes. |
| Research Institutions | Specialized imaging equipment, high-precision laboratory instruments, analytical equipment | Setting up new research facilities, upgrading existing labs, acquiring new research technology, project-specific equipment deployment. |
| Medical Training Colleges & Universities | Anatomy labs, simulation labs, clinical skills training centers, specialized research labs | Curriculum updates requiring new equipment, renovation of training facilities, expansion of student intake, setup of new training programs. |
| NGOs & International Aid Organizations | Mobile clinics, field hospitals, community health centers, vaccination units | Deployment of equipment to remote areas, relocation of project sites, equipment servicing and maintenance requiring specialized transport, setting up temporary health facilities. |
| Medical Equipment Suppliers & Distributors | Showrooms, warehouses, client installation sites | Delivery and installation of new equipment for clients, relocation of demo units, inventory management, equipment returns/exchanges. |
| Government Ministries of Health | Central medical stores, regional depots, national health facilities | National equipment deployment strategies, upgrades to public health infrastructure, consolidation of resources, emergency response preparedness. |
Who Needs Medical Equipment Relocation Service (Move & Re-Install) in Malawi?
- Hospitals (Government and Private)
- Clinics and Health Centers
- Diagnostic Laboratories
- Research Institutions
- Medical Training Colleges and Universities
- Non-Governmental Organizations (NGOs) with healthcare programs
- Medical Equipment Suppliers and Distributors
- Government Ministries of Health
- International Aid Organizations involved in healthcare delivery
Medical Equipment Relocation Service (Move & Re-install) Process In Malawi
This document outlines the comprehensive workflow for medical equipment relocation and re-installation services within Malawi, ensuring a smooth and efficient transition for healthcare facilities. The process is designed to minimize downtime and guarantee the integrity of sensitive medical equipment.
| Phase | Step | Description | Key Activities | Responsible Party |
|---|---|---|---|---|
| Phase 1: Inquiry & Assessment | 1.1 Initial Inquiry | Client contacts the service provider with a request for medical equipment relocation. | Receive and acknowledge inquiry, gather basic client information (name, contact, facility type, general location of move). | Client, Service Provider |
| Phase 1: Inquiry & Assessment | 1.2 Site Survey & Equipment Audit | On-site visit to assess the scope of work, identify specific equipment, and evaluate relocation needs. | Detailed inventory of equipment (type, model, serial number), assess dismantling/assembly requirements, measure access routes, identify power/network needs at destination, identify any specialized handling requirements (e.g., cleanroom, hazardous materials). | Service Provider, Client |
| Phase 1: Inquiry & Assessment | 1.3 Risk Assessment | Identify potential risks and challenges associated with the relocation. | Evaluate potential damage during transit, environmental factors (temperature, humidity), security concerns, power stability at the destination, availability of skilled technicians. | Service Provider |
| Phase 2: Planning & Quotation | 2.1 Develop Relocation Plan | Create a detailed plan outlining the entire relocation process. | Define timelines, resource allocation (personnel, vehicles, specialized tools), packing strategy, disassembly/reassembly procedures, safety protocols, insurance requirements. | Service Provider |
| Phase 2: Planning & Quotation | 2.2 Cost Estimation & Quotation | Prepare a comprehensive quotation based on the relocation plan and identified needs. | Itemized costs for labor, packing materials, transportation, insurance, re-installation, commissioning, any third-party services (e.g., electricians, IT specialists). | Service Provider |
| Phase 2: Planning & Quotation | 2.3 Contract Finalization | Formalize the agreement between the client and service provider. | Review and sign contract, confirming scope of work, timelines, costs, payment terms, and liabilities. | Client, Service Provider |
| Phase 3: Pre-Relocation Preparation | 3.1 Equipment Disassembly & Packaging | Carefully dismantle and package medical equipment for safe transport. | Professional disassembly by trained technicians, use of specialized anti-static, shock-absorbent, and protective packaging materials, labeling of components and connections. | Service Provider |
| Phase 3: Pre-Relocation Preparation | 3.2 Decommissioning (if applicable) | Safely disconnect equipment from power and other utilities. | Follow manufacturer guidelines and safety procedures for decommissioning. | Service Provider, Client (for permits/approvals if needed) |
| Phase 3: Pre-Relocation Preparation | 3.3 Site Preparation at Destination | Ensure the destination site is ready for equipment re-installation. | Confirm power outlets, network connectivity, adequate space, accessibility, and environmental controls (e.g., HVAC). | Client, Service Provider |
| Phase 4: Transportation & Logistics | 4.1 Loading & Securement | Load packaged equipment onto specialized transport vehicles. | Use of appropriate lifting equipment (cranes, forklifts), securement of items to prevent movement during transit. | Service Provider |
| Phase 4: Transportation & Logistics | 4.2 Transit | Transport equipment from the origin to the destination in Malawi. | Utilize climate-controlled vehicles if necessary, adhere to designated routes and timelines, monitor conditions. | Service Provider |
| Phase 4: Transportation & Logistics | 4.3 Unloading & Positioning | Unload equipment at the destination and position it for re-installation. | Careful unloading, maneuvering to the designated installation spot, visual inspection for any transit damage. | Service Provider |
| Phase 5: Re-Installation & Commissioning | 5.1 Equipment Reassembly | Reassemble dismantled medical equipment according to manufacturer specifications. | Skilled technicians ensure proper connection of all components, referring to disassembly notes and schematics. | Service Provider |
| Phase 5: Re-Installation & Commissioning | 5.2 Power-Up & Calibration | Connect equipment to power and perform initial testing and calibration. | Verify power supply stability, connect to network if applicable, perform basic functional checks, calibrate sensitive settings. | Service Provider |
| Phase 5: Re-Installation & Commissioning | 5.3 Performance Testing & Validation | Conduct thorough testing to ensure equipment functions correctly and meets performance standards. | Run diagnostic tests, simulate operational scenarios, compare performance against original specifications, involve client for validation. | Service Provider, Client |
| Phase 5: Re-Installation & Commissioning | 5.4 Training (if required) | Provide training to end-users on the re-installed equipment. | Demonstrate operational procedures, safety features, basic troubleshooting, and maintenance practices. | Service Provider |
| Phase 6: Post-Relocation Support | 6.1 Handover & Documentation | Formally hand over the re-installed equipment to the client. | Provide all relevant documentation, including installation reports, test results, calibration certificates, and user manuals. | Service Provider, Client |
| Phase 6: Post-Relocation Support | 6.2 Warranty & Follow-up | Offer post-relocation support and address any immediate concerns. | Provide warranty information on re-installation services, offer a grace period for issue reporting, schedule a follow-up visit if necessary. | Service Provider |
Medical Equipment Relocation & Re-Installation Process in Malawi
- Phase 1: Inquiry & Assessment
- Phase 2: Planning & Quotation
- Phase 3: Pre-Relocation Preparation
- Phase 4: Transportation & Logistics
- Phase 5: Re-Installation & Commissioning
- Phase 6: Post-Relocation Support
Medical Equipment Relocation Service (Move & Re-install) Cost In Malawi
Relocating medical equipment in Malawi involves specialized handling, transportation, and re-installation, which can significantly impact the overall cost. The pricing for medical equipment relocation services, including move and re-install, is influenced by several key factors. These factors determine the complexity, resources required, and ultimately, the final quote provided by service providers. Understanding these elements is crucial for budgeting and selecting the right service.
| Service Component | Estimated Cost Range (MWK) | Notes |
|---|---|---|
| On-site Assessment & Quoting | 50,000 - 150,000 | Often waived if the service is booked. |
| Dismantling (Simple Equipment) | 100,000 - 500,000 | Per item, depending on complexity. |
| Dismantling (Complex Equipment - e.g., X-ray tubes, large scanners) | 500,000 - 5,000,000+ | Requires specialized technicians and tools. |
| Packing & Crating (Specialized) | 150,000 - 1,000,000+ | For delicate or sensitive items, often custom-built. |
| Transportation (Local - <100km) | 200,000 - 1,000,000 | Varies by vehicle size and weight. |
| Transportation (Inter-City - >100km) | 500,000 - 5,000,000+ | Includes fuel, driver, and logistics. Can be per km or a lump sum. |
| Re-assembly (Simple Equipment) | 100,000 - 400,000 | Per item, depending on complexity. |
| Re-assembly (Complex Equipment - e.g., calibrating diagnostic machines) | 500,000 - 7,000,000+ | Requires engineers and calibration services. |
| Testing & Calibration (Post-Re-assembly) | 200,000 - 2,000,000+ | Essential for ensuring operational integrity. Manufacturer-certified often costs more. |
| Insurance (Variable) | 1% - 5% of equipment value | Depends on the declared value and coverage level. |
| Contingency & Miscellaneous | 10% - 20% of total | For unforeseen issues, permits, or site-specific challenges. |
Key Factors Influencing Medical Equipment Relocation Costs in Malawi:
- {"title":"Type and Size of Equipment","description":"Heavier, larger, and more complex equipment (e.g., MRI machines, CT scanners, large surgical tables) will naturally incur higher costs due to the need for specialized lifting gear, larger transport vehicles, and potentially multiple personnel. Smaller items like microscopes or basic diagnostic tools will be less expensive."}
- {"title":"Distance of Relocation","description":"The physical distance between the origin and destination is a primary cost driver. Longer distances mean increased fuel consumption, longer transit times, and potentially overnight accommodation for the moving crew, all contributing to higher expenses."}
- {"title":"Accessibility of Locations","description":"Difficult access at either the pickup or delivery site (e.g., narrow doorways, stairs, unpaved roads, remote areas) can add significant time and effort, thus increasing costs. Obstacles requiring special equipment or manual labor will raise the price."}
- {"title":"Dismantling and Re-assembly Requirements","description":"Some medical equipment requires professional dismantling before moving and careful re-assembly at the new location. This requires skilled technicians and specific tools, which are factored into the service cost. The complexity of the re-assembly process is a major determinant."}
- {"title":"Insurance and Valuation","description":"Adequate insurance coverage for valuable medical equipment during transit is essential. The cost of insurance will be proportional to the declared value of the equipment being moved."}
- {"title":"Specialized Handling and Environmental Controls","description":"Certain sensitive medical equipment may require specific environmental controls during transit (e.g., temperature-controlled vehicles) or specialized handling procedures to prevent damage from vibration or shock. These specialized requirements add to the overall cost."}
- {"title":"Time Sensitivity and Urgency","description":"If the relocation needs to be completed within a tight deadline or outside of standard working hours, there may be additional charges for overtime or expedited services."}
- {"title":"Permits and Regulatory Compliance","description":"Depending on the type of equipment and the specific regulations in Malawi, certain permits or licenses might be required for transportation, particularly for large or specialized medical machinery. The cost of obtaining these is usually passed on."}
- {"title":"Service Provider's Expertise and Reputation","description":"Reputable service providers with proven experience in medical equipment relocation typically command higher prices due to their expertise, specialized equipment, and trained personnel. Cheaper options might lack the necessary quality and safety assurance."}
Affordable Medical Equipment Relocation Service (Move & Re-install) Options
Moving sensitive and often bulky medical equipment requires specialized handling, expertise, and careful planning. Our Affordable Medical Equipment Relocation Service offers comprehensive solutions, ensuring your valuable assets are transported safely and efficiently. We understand the importance of minimizing downtime and the critical role your equipment plays in patient care. This service includes both the professional dismantling/disconnection of your equipment at the origin and its expert re-installation and calibration at the destination, guaranteeing a seamless transition. We focus on providing cost-effective solutions without compromising on safety or quality.
| Cost-Saving Strategy | Description | Potential Savings |
|---|---|---|
| Advance Booking Discounts: | Scheduling your relocation well in advance allows for better resource allocation and potential discounts on labor and transportation. | Up to 15% |
| Off-Peak Scheduling: | Moving during less busy periods (weekdays, non-holiday seasons) can reduce demand and therefore costs. | Up to 10% |
| Bundle Discounts: | Opting for our value bundles instead of individual services often provides a lower overall cost. | Varies by bundle, typically 5-20% |
| Equipment Audit & Consolidation: | Reviewing your equipment needs before the move to identify any items that can be consolidated or are no longer required, reducing transportation volume. | Variable, based on volume reduction |
| DIY Preparation (where applicable): | For non-critical or easily accessible components, some minor preparation (e.g., removing loose accessories) can reduce labor time. | Minimal, but can add up on larger moves |
| Long-Term Contracts: | For healthcare providers with frequent relocation needs or multiple facilities, long-term service agreements can offer preferential rates. | Negotiable, often significant over time |
| Referral Program: | Refer a new client to our services and receive a discount on your next relocation. | Typically 5-10% |
Value Bundles for Medical Equipment Relocation
- Basic Move & Re-Install: Includes professional disconnection, secure transportation, and re-installation of standard medical devices (e.g., examination tables, patient monitors, basic diagnostic tools). This is our most budget-friendly option.
- Advanced Care Bundle: Expands on the Basic package to include specialized handling for more complex equipment (e.g., X-ray machines, ultrasound units, laboratory centrifuges). This bundle incorporates additional protective packaging and certified technicians for delicate calibration.
- Full Service Suite: Our premium offering, designed for facilities with extensive or high-value equipment. This bundle encompasses comprehensive packing, crating for sensitive instruments, de-installation, transportation, re-installation, full-system testing, and initial operational checks by qualified technicians. It also includes dedicated project management for larger relocations.
- Same-Day/Expedited Service: For urgent relocations, this add-on ensures minimal disruption. It may involve additional team members or specialized transport arrangements to expedite the process.
- Storage & Relocation Integration: If your move involves temporary storage, this bundle integrates secure warehousing with your relocation schedule, offering a streamlined solution.
- Disposal & Recycling Add-on: For equipment being replaced, we offer responsible and compliant disposal or recycling services as part of your relocation package.
Verified Providers In Malawi
In Malawi, ensuring access to quality healthcare is paramount. This is where the importance of Verified Providers comes into play. When seeking medical services, especially in specialized areas like finance and health, identifying providers with legitimate credentials and a proven track record is crucial. Franance Health stands out as a leading example of such a verified provider, offering a compelling case for why they represent the best choice for your health and financial wellness needs. Their commitment to transparency, ethical practices, and demonstrable expertise sets them apart in the Malawian healthcare landscape.
| Key Differentiators | Franance Health's Commitment | Benefits for Patients in Malawi |
|---|---|---|
| Verification Process | Undergoes thorough vetting of all healthcare professionals' credentials and licenses. | Guarantees that you are being treated by qualified and authorized practitioners. |
| Specialization | Focuses on the integration of financial planning and healthcare services. | Provides tailored solutions for managing health-related expenses and accessing appropriate care. |
| Transparency and Ethics | Adheres to strict ethical guidelines, including clear communication and patient privacy. | Builds trust and ensures a respectful and reliable healthcare experience. |
| Holistic Approach | Recognizes the interconnectedness of physical and financial health. | Offers comprehensive support for both immediate medical needs and long-term financial well-being. |
Why Franance Health is the Best Choice for Verified Healthcare in Malawi:
- Rigorous Credentialing: Franance Health undergoes a stringent verification process, ensuring all their healthcare professionals possess valid licenses, certifications, and relevant qualifications. This means you are always receiving care from vetted and competent individuals.
- Specialized Expertise: Unlike general healthcare providers, Franance Health focuses on the intersection of finance and health, offering specialized services that address the unique needs of individuals and communities in Malawi. This could range from health insurance navigation to financial planning for medical expenses.
- Commitment to Ethical Practices: Verified providers like Franance Health adhere to the highest ethical standards. This includes patient confidentiality, transparent billing practices, and a patient-centered approach to care, fostering trust and long-term relationships.
- Improved Health Outcomes: By partnering with qualified and ethical providers, patients are more likely to receive accurate diagnoses, effective treatments, and comprehensive care plans, leading to better overall health outcomes.
- Financial Security and Peace of Mind: Understanding the financial implications of healthcare is vital. Franance Health's expertise in this area helps individuals navigate costs, access appropriate insurance, and make informed financial decisions related to their health, reducing stress and improving financial well-being.
Scope Of Work For Medical Equipment Relocation Service (Move & Re-install)
This Scope of Work (SOW) outlines the requirements for the professional relocation and re-installation of medical equipment for [Client Name/Facility Name]. The service encompasses the safe and secure movement of specified medical devices from their current location to a new designated area within the same facility or to a different approved facility, followed by their proper re-installation and functional testing to ensure operational readiness. This document details the technical deliverables and standard specifications to be adhered to throughout the project.
| Phase | Description of Activities | Technical Deliverables | Standard Specifications |
|---|---|---|---|
| Site survey, inventory verification, risk assessment, development of detailed move plan, equipment de-installation preparation (disconnection, cleaning, securing). | Move plan, risk assessment report, equipment inventory checklist, pre-move condition report. | Compliance with manufacturer's de-installation guidelines, use of appropriate PPE, adherence to infection control protocols, site-specific safety plans. |
| Careful disconnection of power, data, and ancillary lines; securement of sensitive components; labeling for re-identification. | Documented de-installation process for each piece of equipment, photographic evidence of pre-de-installation state. | Manufacturer-specific de-installation procedures, anti-static precautions for sensitive electronics, sterile field maintenance where applicable. |
| Protective packaging of equipment, safe loading onto transport vehicles, secure transit to the destination. | Inventory verification post-packaging, transport log with route and timing, photographic evidence of packed equipment. | Use of specialized medical equipment moving crates/containers, climate-controlled transport if required, shock-absorbent materials, adherence to weight and dimension limits, securement protocols. |
| Unpacking, positioning of equipment in the designated location, connection of power, data, and ancillary lines. | Documented re-installation process, photographic evidence of post-re-installation setup. | Manufacturer's installation guidelines, proper grounding, correct cable management, adherence to ergonomic and workflow requirements. |
| Functional testing, performance verification, calibration to manufacturer specifications, user familiarization. | Calibration certificates, functional test reports, updated equipment logs, sign-off sheet from authorized personnel. | Manufacturer-recommended test procedures and tools, adherence to specified performance parameters, traceable calibration standards. |
| Site clean-up, removal of packaging materials, final documentation submission, user training (if agreed). | Waste disposal documentation, final project report, confirmation of successful handover. | Adherence to environmental regulations for waste disposal, comprehensive project closure documentation, client acceptance. |
Key Objectives
- Ensure the safe and damage-free transportation of all specified medical equipment.
- Minimize downtime for critical medical equipment.
- Re-install and calibrate equipment to manufacturer specifications.
- Conduct thorough testing to confirm full functionality post-re-installation.
- Comply with all relevant health and safety regulations and infection control protocols.
- Provide detailed documentation of the relocation and re-installation process.
Service Level Agreement For Medical Equipment Relocation Service (Move & Re-install)
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Medical Equipment Relocation Service (Move & Re-Install) provided by [Your Company Name] to [Client Name]. This agreement is effective as of [Start Date] and shall remain in effect until [End Date], unless terminated earlier as per the terms of the Master Service Agreement.
| Service Metric | Target Level | Measurement Method | Remedy for Non-Compliance |
|---|---|---|---|
| Response Time for Initial Contact (Post-Service Request) | Within 2 business hours | Time logged from receipt of client's electronic or verbal service request to initial contact acknowledgement. | 10% discount on the relocation service fee. |
| Response Time for On-Site Technician Arrival (Scheduled Move) | Within 30 minutes of scheduled arrival window | Time difference between scheduled arrival and actual technician arrival at the pre-agreed location. | 10% discount on the relocation service fee. |
| Equipment Re-Installation Completion (Per Unit) | Within 4 business hours of arrival (standard equipment) | Time from technician arrival on-site to completion of basic re-installation and initial functional test. | 20% discount on the relocation service fee for each unit exceeding the target time. |
| Specialized/Complex Equipment Re-Installation Completion (Per Unit) | Within 8 business hours of arrival (complex equipment) | Time from technician arrival on-site to completion of basic re-installation and initial functional test for complex systems (e.g., MRI, CT scanners). | 20% discount on the relocation service fee for each unit exceeding the target time. |
| Post-Installation Functional Test Success Rate | 99% | Percentage of equipment units passing initial functional tests post-re-installation within 24 hours. | 15% discount on the relocation service fee if the success rate drops below 99%. |
| Equipment Damage (during relocation) | Zero (0%) | Percentage of equipment found to be damaged during the relocation process. | Full repair or replacement cost of the damaged equipment, plus a 25% discount on the relocation service fee. |
| Uptime Guarantee (for critical life-support equipment post-re-installation) | 100% functional at time of handover | Ensures critical life-support equipment is fully operational immediately after re-installation and handover. | Waived relocation service fee for the specific unit if non-operational at handover. |
Scope of Service
- Professional packing, transportation, and unpacking of designated medical equipment.
- On-site re-installation and initial testing of re-installed equipment at the new location.
- Coordination with client representatives for seamless logistics.
- Provision of qualified technicians and specialized moving equipment.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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