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Verified Service Provider in Malawi
Digital X-Ray Installation Service (Mobile DR) in Malawi
Engineering Excellence & Technical Support
Digital X-Ray Installation Service (Mobile DR) High-standard technical execution following OEM protocols and local regulatory frameworks.
Rapid Deployment & Accessibility
Our mobile DR units are designed for swift installation and immediate operation, ensuring critical diagnostic imaging is available across Malawi's diverse and often remote healthcare facilities, bridging gaps in access to advanced radiology.
Certified Technicians & Local Support
Our team comprises certified installation specialists with deep understanding of local infrastructure and healthcare needs. We provide comprehensive training and ongoing technical support tailored for Malawi's healthcare professionals, ensuring seamless integration and sustained performance.
Integrated Digital Workflow
We facilitate the complete setup of digital X-ray workflows, including PACS integration and network configuration. This empowers Malawian healthcare providers with immediate digital image storage, retrieval, and sharing capabilities, enhancing diagnostic efficiency and patient care.
What Is Digital X-ray Installation Service (Mobile Dr) In Malawi?
Digital X-Ray Installation Service (Mobile DR) in Malawi refers to the comprehensive process of deploying and integrating digital radiography (DR) systems, specifically those designed for mobile applications, within healthcare facilities and for outreach programs across the nation. This service encompasses the physical installation, calibration, network integration, and initial training required to make a mobile DR unit operational and effective. Mobile DR systems offer significant advantages over traditional fixed X-ray units, particularly in resource-limited settings like Malawi, by providing portability and rapid imaging capabilities that can be brought directly to patients. The service ensures that these advanced imaging technologies are correctly set up, aligned with existing PACS (Picture Archiving and Communication System) and EMR (Electronic Medical Record) systems where applicable, and that local healthcare professionals are proficient in their operation and basic maintenance.
| Who Needs This Service? | Typical Use Cases in Malawi | ||||
|---|---|---|---|---|---|
| Public Hospitals (District and Tertiary Level): For enhanced diagnostic capabilities, especially in facilities lacking fixed digital X-ray infrastructure. | Rural Health Centers and Clinics: To extend advanced imaging services to underserved populations, reducing the need for patient travel to urban centers. | Mobile Outreach Programs: For providing diagnostic imaging during health campaigns, disaster relief efforts, and screening initiatives in remote areas. | Specialized Medical Units: Such as mobile surgical units or emergency response teams requiring on-site diagnostic imaging. | Private Healthcare Providers: Seeking to upgrade their imaging capabilities or offer portable X-ray services. | Research Institutions: Conducting epidemiological studies or clinical trials requiring mobile imaging capabilities. |
| Diagnosis of Musculoskeletal Injuries: Fractures, dislocations, and other bone and joint abnormalities in field settings or remote clinics. | Detection of Pulmonary Diseases: Pneumonia, tuberculosis, and other chest pathologies, crucial in high-prevalence areas. | Screening and Diagnosis of Trauma: Immediate assessment of injuries in accident scenes or emergency situations. | Post-operative Imaging: Monitoring fracture healing or assessing implant placement in remote surgical settings. | Pediatric Imaging: Providing imaging services at the patient's bedside in hospitals or homes, minimizing patient distress. | Veterinary Applications: In mobile animal health services or farms. |
Components of Digital X-Ray Installation Service (Mobile DR):
- Site Assessment and Preparation: Evaluating the intended operational environment, power requirements, and space for the mobile unit.
- Physical Installation: Unpacking, assembling, and connecting all components of the mobile DR system, including the X-ray generator, detector, acquisition workstation, and any necessary cabling.
- Calibration and Quality Assurance: Performing precise alignment, dose verification, and image quality assessments to ensure diagnostic accuracy and patient safety.
- Network Integration: Configuring the system to connect to local networks, PACS, and EMR systems for image transfer, storage, and retrieval.
- Software Configuration and Testing: Installing and configuring the image acquisition and processing software, followed by rigorous testing of all functionalities.
- Power and Environmental Controls Setup: Ensuring stable power supply and appropriate environmental conditions (temperature, humidity) for optimal system performance.
- Initial User Training: Providing comprehensive hands-on training to radiologists, radiographers, and relevant technical staff on system operation, image acquisition protocols, and basic troubleshooting.
- Documentation and Handover: Delivering complete technical documentation, user manuals, and warranty information, along with a formal handover of the operational system.
Who Needs Digital X-ray Installation Service (Mobile Dr) In Malawi?
Mobile Digital Radiography (DR) systems, also known as mobile X-ray units with direct radiography, are revolutionizing diagnostic imaging in Malawi. These portable, advanced systems offer significant advantages over traditional X-ray machines, making them indispensable for a variety of healthcare settings. Their ability to be brought directly to the patient, coupled with rapid image acquisition and high-quality digital output, addresses critical needs in a diverse healthcare landscape. This document outlines who specifically requires mobile DR installation services in Malawi, detailing the target customers and their key departments.
| Target Customer | Key Departments Requiring Mobile DR Installation | Specific Needs & Benefits |
|---|---|---|
| Hospitals (Public and Private) | Emergency Department (ER/A&E), Intensive Care Unit (ICU), Operating Room (OR), Orthopedics, Pediatrics, Geriatrics, General Wards | Rapid diagnosis and treatment decisions for immobile or critically ill patients. Reduced patient transfer risks. Improved workflow in high-acuity areas. Access to imaging without moving patients from specialized units. |
| District Hospitals and Rural Clinics | General Radiology, Outpatient Department, Inpatient Wards | Extending advanced diagnostic capabilities to underserved areas. Reducing the need for patients to travel long distances for X-rays. Improved diagnostic accuracy and speed in resource-limited settings. Facilitating early detection of conditions like tuberculosis and fractures. |
| Specialized Medical Centers (e.g., Cardiology, Pulmonology, Oncology) | Specialized diagnostic imaging rooms, patient wards | On-demand imaging for patients requiring specific diagnostic insights within their specialized unit. Enhanced ability to monitor treatment progress or complications for patients who are difficult to move. |
| Mobile Medical Outreach Programs | Field hospitals, community health screening events, disaster relief operations | Providing essential diagnostic imaging services in temporary or remote locations. Crucial for emergency response and public health initiatives. Enabling immediate assessment of injuries and illnesses during crises. |
| Rehabilitation Centers | Physical therapy and occupational therapy departments, patient rooms | Assessing the progress of bone healing, monitoring implant stability, and diagnosing complications during rehabilitation. Facilitating imaging without disrupting therapy schedules for patients with mobility challenges. |
| Veterinary Clinics (for large animal radiography) | Large animal examination areas, farms, stables | Diagnosing musculoskeletal injuries, lameness, and other conditions in large animals (horses, cattle) without the need for transporting them to specialized facilities. Improved accuracy and efficiency in veterinary diagnostics. |
Target Customers and Departments for Mobile DR Installation in Malawi
- Hospitals (Public and Private)
- District Hospitals and Rural Clinics
- Specialized Medical Centers
- Mobile Medical Outreach Programs
- Rehabilitation Centers
- Veterinary Clinics (for large animal radiography)
Digital X-ray Installation Service (Mobile Dr) Process In Malawi
This document outlines the typical workflow for the installation of Digital X-Ray (Mobile DR) systems in Malawi, from the initial inquiry to the final execution and handover. The process is designed to ensure a smooth and efficient deployment, meeting all regulatory and operational requirements.
| Stage | Description | Key Activities | Responsible Parties | Typical Timeline (Indicative) |
|---|---|---|---|---|
| The client (hospital, clinic, or government health facility) expresses interest in a Mobile DR system and provides initial requirements. | Contacting the service provider, discussing needs, understanding intended use, budget considerations. | Client, Service Provider Sales Team | 1-2 Weeks |
| A technical team visits the client's premises to assess the installation environment and infrastructure. | Assessing space requirements, power availability, network connectivity, environmental conditions (temperature, humidity), existing infrastructure, safety considerations. | Service Provider Technical Team, Client Facilities Management | 1-2 Weeks |
| Based on the needs assessment and site survey, a detailed quotation and technical proposal are prepared. | Defining system specifications, outlining installation scope, detailing costs (equipment, installation, training, support), project timeline, terms and conditions. | Service Provider Sales & Technical Teams | 1 Week |
| The client reviews and accepts the proposal, leading to the formalization of the agreement. | Negotiation of terms, signing of purchase order/contract, payment of initial deposit (if applicable). | Client, Service Provider Management | 1-2 Weeks |
| Detailed planning for equipment procurement, shipping, and on-site readiness. | Ordering equipment, coordinating shipping logistics, obtaining necessary import permits, scheduling installation team, preparing site for arrival. | Service Provider Logistics & Project Management, Client Facilities Management | 4-8 Weeks (includes manufacturing/shipping time) |
| The Mobile DR system is transported to Malawi and cleared through customs. | Shipping, insurance, customs documentation, duty payments, port handling. | Service Provider Logistics, Customs Brokers, Client (for documentation support) | 2-4 Weeks (variable) |
| The technical team installs the Mobile DR system and integrates it with the facility's existing IT infrastructure. | Unpacking, physical setup of DR unit, generator/UPS installation, network cabling, PACS/RIS integration (if applicable), software installation. | Service Provider Installation Engineers, Client IT Department, Client Biomedical Engineers | 3-7 Days |
| Thorough testing and calibration to ensure the system operates optimally and meets quality standards. | Image quality testing, performance checks, radiation safety checks, dose calibration, phantom testing, compliance checks. | Service Provider Installation Engineers, Client Biomedical Engineers | 1-2 Days |
| Comprehensive training for radiographers, technicians, and relevant medical staff on system operation and basic maintenance. | Theoretical and practical training sessions, workflow optimization, troubleshooting basic issues, image acquisition techniques, reporting procedures. | Service Provider Application Specialists/Trainers, Client Medical Staff | 2-3 Days |
| Client officially accepts the installed system after successful testing and training. | Demonstration of system functionality, review of test reports, signing of acceptance certificate, handover of manuals and documentation. | Client Management, Client Biomedical Engineers, Service Provider Project Manager | 1 Day |
| Ongoing support and maintenance services as per the contract. | Remote support, on-site maintenance visits, spare parts management, software updates, preventative maintenance. | Service Provider Technical Support, Service Provider Maintenance Team, Client Biomedical Engineers | Ongoing (as per contract) |
Digital X-Ray Installation Service (Mobile DR) Process in Malawi
- 1. Initial Inquiry & Needs Assessment:
- 2. Site Survey & Technical Evaluation:
- 3. Quotation & Proposal Generation:
- 4. Order Confirmation & Contract Signing:
- 5. Pre-Installation Planning & Logistics:
- 6. Equipment Shipment & Customs Clearance:
- 7. On-Site Installation & Integration:
- 8. System Testing & Calibration:
- 9. User Training:
- 10. Final Acceptance & Handover:
- 11. Post-Installation Support & Maintenance:
Digital X-ray Installation Service (Mobile Dr) Cost In Malawi
The cost of installing a Digital X-Ray (DR) system, specifically a mobile DR unit, in Malawi is influenced by several key factors. These factors contribute to the overall price, making it crucial for healthcare facilities to understand them when budgeting for this essential diagnostic equipment. The complexity of the installation, the specific make and model of the mobile DR unit, the required infrastructure upgrades, and the vendor's service package all play significant roles in the final cost. When considering mobile DR installations in Malawi, it's important to note that the local currency, the Malawian Kwacha (MWK), will be the primary currency for transactions. While international suppliers may quote in USD or other major currencies, the final landed cost in MWK will include import duties, taxes, and currency exchange rates at the time of purchase. Furthermore, the availability of skilled local technicians for installation and ongoing maintenance can impact the service costs.
| Cost Component | Estimated Range (MWK) | Notes |
|---|---|---|
| Mobile DR Unit Purchase Price (Entry to Mid-Range) | MWK 50,000,000 - MWK 150,000,000 | This is the core cost of the equipment. Prices vary greatly by brand, features, and detector size. |
| Mobile DR Unit Purchase Price (High-End/Advanced) | MWK 150,000,000 - MWK 300,000,000+ | Includes units with advanced features, superior image quality, and specialized functionalities. |
| Installation and Setup Fees | MWK 2,000,000 - MWK 10,000,000 | Covers physical installation, calibration, and initial configuration by vendor technicians. |
| Training for Staff | MWK 1,000,000 - MWK 5,000,000 | Comprehensive training for radiographers and technicians on operation and basic maintenance. |
| Infrastructure Adaptations (if needed) | MWK 500,000 - MWK 5,000,000 | Minor electrical upgrades, networking, or minor construction. Highly variable. |
| Import Duties and Taxes (Estimate) | 10% - 30% of CIF Value (Cost, Insurance, Freight) | This is a significant component and depends on specific classifications and government policies. |
| Warranty and Annual Maintenance Contract (First Year - Estimate) | MWK 5,000,000 - MWK 20,000,000 | Covers parts and labor for repairs. Essential for minimizing downtime. |
| PACS Software and Integration (if separate) | MWK 5,000,000 - MWK 30,000,000 | Cost depends on the complexity and features of the PACS solution and integration effort. |
Key Pricing Factors for Mobile DR Installation in Malawi
- Mobile DR Unit Specifications: The resolution, detector size, power output, portability features, and brand reputation of the mobile DR system itself are primary cost drivers. High-end, advanced systems will naturally command higher prices.
- Vendor and Manufacturer: Different manufacturers and their authorized distributors in Malawi will have varying pricing structures. The choice of vendor can significantly impact the initial purchase price and ongoing support costs.
- Infrastructure Requirements: While mobile DR units are designed for flexibility, some installations might require minor electrical upgrades, networking enhancements, or even dedicated space for data storage and viewing stations. The cost of these upgrades will be added to the total.
- Installation and Training: This includes the physical setup of the unit, calibration, software configuration, and comprehensive training for radiographers and technicians. The complexity of the training and the duration of the training program influence this cost.
- Warranty and After-Sales Service: The length and scope of the warranty, along with the availability and cost of ongoing maintenance and technical support, are crucial components of the overall investment. Service level agreements (SLAs) can have a significant impact on long-term costs.
- Import Duties and Taxes: As an imported medical device, the mobile DR system will be subject to Malawian import duties and taxes, which can add a substantial percentage to the landed cost.
- Logistics and Shipping: The cost of safely transporting the equipment from the point of origin to the installation site in Malawi must be factored in. This includes freight, insurance, and any associated handling charges.
- Software and PACS Integration: The cost of Picture Archiving and Communication System (PACS) software, if not bundled, and the integration of the DR system with existing or new PACS infrastructure can add to the overall expense.
Affordable Digital X-ray Installation Service (Mobile Dr) Options
Investing in a digital X-ray system, particularly a Mobile DR (Digital Radiography) unit, can significantly enhance diagnostic capabilities and streamline workflows. This service focuses on providing affordable installation solutions for Mobile DR systems, offering flexibility and cost-effectiveness. We understand that budget is a key consideration, and our goal is to make advanced imaging technology accessible. This section explores various options, highlights the value of bundled services, and outlines strategies for significant cost savings.
| Value Bundle Option | Included Services | Estimated Cost Savings (Compared to A la Carte) | Ideal For |
|---|---|---|---|
| Basic Installation Bundle | Mobile DR unit setup, basic calibration, initial power connection, and operator orientation. | 10-15% | Smaller clinics or practices with limited existing IT infrastructure and in-house technical support. |
| Standard Integration Bundle | Basic Bundle + PACS/RIS connectivity testing, network configuration, and initial system performance checks. | 15-20% | Practices needing seamless integration with their existing IT systems for efficient image management. |
| Comprehensive Deployment Bundle | Standard Bundle + Extended training for multiple staff, site survey, potential minor infrastructure recommendations, and post-installation follow-up. | 20-25% | Larger facilities or those new to digital radiography requiring a complete, hands-off solution. |
| Refurbished Unit + Installation Package | Includes a certified refurbished Mobile DR system with a warranty, installation, and basic training. | 30-50% (on system cost) | Budget-conscious practices prioritizing significant upfront cost reduction without compromising essential functionality. |
Key Considerations for Affordable Mobile DR Installation
- System Type: Exploring options from reputable manufacturers, including new, refurbished, or fully serviced pre-owned Mobile DR units.
- Installation Scope: Defining the necessary services, from basic setup and calibration to full integration with existing PACS (Picture Archiving and Communication System) and RIS (Radiology Information System).
- Service Level Agreements (SLAs): Understanding the value of ongoing maintenance and support contracts to prevent costly downtime.
- Training: Ensuring adequate training for radiographers and technicians to maximize system utilization and minimize user errors.
- Infrastructure Requirements: Assessing any necessary electrical upgrades, network connectivity, or room modifications.
Verified Providers In Malawi
In Malawi's evolving healthcare landscape, identifying reliable and credible healthcare providers is paramount. Franance Health has emerged as a leading entity, distinguished by its commitment to quality, patient-centered care, and stringent credentialing processes. This document outlines why Franance Health's verified providers represent the optimal choice for individuals seeking exceptional healthcare services in Malawi.
| Provider Category | Franance Health Verification Points | Benefits for Patients |
|---|---|---|
| Hospitals & Clinics | Joint Commission International (JCI) accreditation (where applicable), Ministry of Health licensing, adherence to international clinical guidelines, comprehensive facility audits. | Access to advanced medical equipment, adherence to stringent safety and hygiene standards, assurance of standardized treatment protocols, reduced risk of medical errors. |
| Specialist Physicians | Verification of medical degrees from recognized institutions, board certification, proof of specialist training, peer review, absence of disciplinary actions. | Expert diagnosis and treatment for specific medical conditions, access to cutting-edge medical knowledge, personalized care plans, confidence in physician expertise. |
| General Practitioners | Malawi Medical Council registration, proof of internship, continuous professional development records, patient referral patterns. | Comprehensive primary care, proactive health management, timely referrals to specialists when needed, trusted healthcare relationship. |
| Diagnostic Laboratories | ISO 15189 accreditation (where applicable), Ministry of Health laboratory licensing, proficiency testing participation, quality control measures. | Accurate and reliable diagnostic test results, timely reporting, adherence to international quality standards for laboratory services. |
| Pharmaceutical Services | Pharmacy, Medicines and Poisons Board (PMPB) licensing, adherence to Good Pharmacy Practice (GPP), stock verification of essential medicines. | Access to genuine and safe medications, proper dispensing and counseling on medication use, quality assurance of pharmaceutical products. |
Key Indicators of Franance Health's Verified Provider Excellence
- Rigorous Accreditation and Licensing: All Franance Health providers undergo thorough verification of their professional licenses, certifications, and accreditations with relevant Malawian and international bodies.
- Experienced and Qualified Professionals: We prioritize healthcare professionals with proven experience, advanced training, and a dedication to continuous professional development.
- Patient-Centric Approach: Franance Health providers are committed to understanding individual patient needs, offering personalized treatment plans, and fostering open communication.
- Adherence to Ethical Standards: Upholding the highest ethical principles in medical practice, including confidentiality, informed consent, and non-discrimination, is a cornerstone of our verification process.
- State-of-the-Art Facilities and Technology: Verified providers are associated with facilities that maintain high standards of hygiene, are equipped with modern medical technology, and adhere to safety protocols.
- Positive Patient Feedback and Outcomes: Franance Health actively monitors patient satisfaction and clinical outcomes to ensure consistent delivery of high-quality care.
Scope Of Work For Digital X-ray Installation Service (Mobile Dr)
This Scope of Work (SOW) outlines the services required for the installation of a Mobile Digital Radiography (DR) X-ray system at [Client Facility Name]. The objective is to ensure a seamless and compliant integration of the new DR system, meeting all technical and operational requirements. This SOW details the tasks, deliverables, and standard specifications for the installation process.
| Phase/Activity | Description | Technical Deliverable | Standard Specification Reference |
|---|---|---|---|
| Pre-Installation Planning and Site Assessment | Conduct a thorough site survey to assess space, power, network infrastructure, radiation shielding requirements, and environmental conditions. Finalize installation plan and timeline. | Site Survey Report, Installation Plan | Compliance with local building codes, radiation safety regulations (e.g., NCRP, ICRP), and manufacturer's site preparation guidelines. |
| System Delivery and Unpacking | Receive and inspect the Mobile DR X-ray system components upon arrival. Verify all items against the packing list. Safely unpack and stage equipment. | Delivery Confirmation, Inventory Report | Manufacturer's shipping and handling guidelines, equipment integrity checks. |
| Physical Installation and Cabling | Assemble and position the Mobile DR X-ray unit, detector, control console, and associated peripherals according to the approved installation plan. Route all necessary power, data, and signal cables. | Installed DR System Unit, Connected Cables | Manufacturer's installation manual, cable management best practices, adherence to radiation safety zone requirements. |
| Electrical and Network Connectivity | Connect the DR system to the facility's power supply, ensuring proper grounding and voltage stability. Establish network connectivity for PACS/RIS integration. | Functional Power Supply, Network Connectivity Established | Local electrical codes, stable power (e.g., ±5% voltage fluctuation tolerance), IEEE 802.3 Ethernet standards, secure network configuration. |
| Software Installation and Configuration | Install and configure the DR system's operating software, image acquisition software, and any necessary drivers. Integrate with existing PACS/RIS if applicable. | Configured Software Environment, PACS/RIS Integration Test Report | Manufacturer's software installation guide, DICOM 3.0 standards for image communication, HL7 standards for clinical data exchange. |
| System Calibration and Testing | Perform comprehensive system calibration, including detector calibration, image quality adjustments, and exposure parameter verification. Conduct acceptance testing to ensure performance meets specifications. | Calibration Report, Acceptance Test Report | Manufacturer's calibration procedures, image quality phantoms and test tools, adherence to DICOM Part 14 for Grayscale Display Function, Radiation Performance Standards. |
| User Training | Provide comprehensive training to radiology technologists and relevant staff on the operation, troubleshooting, and basic maintenance of the Mobile DR system. | Training Completion Certificates, Training Manuals | Manufacturer's training curriculum, user-friendly instruction materials. |
| Documentation and Handover | Provide all system documentation, including user manuals, service manuals, warranty information, and as-built drawings. Formally hand over the installed system to the client. | Complete System Documentation Package, Handover Sign-off | Manufacturer's documentation standards, client-specific requirements for record-keeping. |
| Post-Installation Support and Warranty | Provide initial post-installation support and ensure warranty activation. Address any immediate issues or questions that arise after handover. | Warranty Activation Confirmation, Support Log | Manufacturer's warranty terms and conditions, defined service level agreements (SLAs) for initial support. |
Project Phases and Activities
- Pre-Installation Planning and Site Assessment
- System Delivery and Unpacking
- Physical Installation and Cabling
- Electrical and Network Connectivity
- Software Installation and Configuration
- System Calibration and Testing
- User Training
- Documentation and Handover
- Post-Installation Support and Warranty
Service Level Agreement For Digital X-ray Installation Service (Mobile Dr)
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Digital X-Ray Installation Service, specifically for Mobile Digital Radiography (DR) systems. This SLA is designed to ensure the efficient and reliable operation of your mobile DR equipment.
| Service Aspect | Service Level Objective (SLO) | Measurement Method |
|---|---|---|
| Response Time - Critical Incident (Installation Phase) | Within 4 business hours of notification. | Time elapsed from customer's official notification (email, phone, or portal submission) to the initiation of active troubleshooting by a qualified technician. |
| Response Time - Non-Critical Incident (Installation Phase) | Within 8 business hours of notification. | Time elapsed from customer's official notification to the initiation of active troubleshooting by a qualified technician. |
| System Uptime Guarantee (Post-Successful Installation) | 99.5% monthly uptime. | Measured monthly. Excludes scheduled maintenance windows communicated in advance. Calculated as (Total Available Hours - Downtime Hours) / Total Available Hours. |
| Scheduled Maintenance Notification | Minimum 48 hours advance notice. | Notification provided via email or customer portal for any planned downtime for system updates or preventative maintenance. |
| Remote Diagnostics Availability | 24/7 during installation support hours. | Availability of remote access for diagnostics and initial troubleshooting by the service provider. |
Key Definitions
- Installation Service: Refers to the comprehensive process of setting up, configuring, and testing the Mobile DR system at the customer's designated location.
- Downtime: Refers to a period when the Mobile DR system is non-operational due to a failure in hardware, software, or the installation process, rendering it unable to perform its primary diagnostic imaging function.
- Response Time: The maximum allowable time from the initiation of a service request to the commencement of troubleshooting or remediation efforts by the service provider.
- Critical Incident: A system failure that completely prevents the use of the Mobile DR system for diagnostic imaging.
- Non-Critical Incident: A system issue that degrades performance or affects a non-essential function but does not completely prevent the use of the Mobile DR system.
- Uptime: The percentage of time the Mobile DR system is operational and available for use. Calculated as [(Total Scheduled Time - Downtime) / Total Scheduled Time] * 100%.
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