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DICOM Node Integration & Routing Service in Malawi
Engineering Excellence & Technical Support
DICOM Node Integration & Routing Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Centralized DICOM Routing Engine
Implemented a robust DICOM Node Integration & Routing Service in Malawi, acting as a centralized engine to manage and route medical imaging studies between diverse PACS, modalities, and RIS systems. This ensures seamless data flow and interoperability across the Malawian healthcare network.
HL7 & DICOM Data Harmonization
Engineered a service that harmonizes HL7 patient demographics with DICOM imaging metadata, enabling accurate patient-study association. This technical feat resolves common data inconsistencies, enhancing the reliability of image retrieval and reporting for Malawian clinicians.
Secure DICOM Conformance & Authentication
Deployed a DICOM Node Integration & Routing Service adhering to strict conformance standards and implementing robust authentication mechanisms. This ensures secure, authorized access to sensitive patient imaging data within Malawi's healthcare infrastructure, safeguarding patient privacy and regulatory compliance.
What Is Dicom Node Integration & Routing Service In Malawi?
The DICOM Node Integration & Routing Service in Malawi refers to the infrastructure and operational framework that enables the seamless exchange and management of medical imaging data (DICOM files) between disparate healthcare facilities and systems within Malawi. This service is crucial for modernizing healthcare delivery by facilitating remote diagnostics, inter-facility consultations, and the creation of centralized imaging repositories. It encompasses the configuration, deployment, and ongoing support of DICOM network nodes, including PACS (Picture Archiving and Communication Systems), VNA (Vendor Neutral Archives), RIS (Radiology Information Systems), and imaging modalities themselves, ensuring they can communicate effectively according to DICOM standards. The service also involves establishing secure and efficient routing mechanisms to direct DICOM studies to their intended destinations, whether for archival, interpretation, or further processing. This ensures data integrity, accessibility, and compliance with relevant healthcare regulations.
| Who Needs It? | Typical Use Cases |
|---|---|
| Hospitals and Clinics (Public and Private) | Remote diagnostic interpretation by radiologists located in different cities or countries. Centralized archiving of all medical images for long-term storage and retrieval. Facilitating tertiary care referrals and consultations by enabling image sharing between specialized centers and referring clinics. Enabling teleradiology services across geographically dispersed facilities. Implementing a Picture Archiving and Communication System (PACS) or Vendor Neutral Archive (VNA) for efficient image management. |
| Diagnostic Imaging Centers | Sharing imaging studies with referring physicians and hospitals for patient care. Integrating new imaging modalities into the existing DICOM network. Offsite disaster recovery and backup of imaging data. |
| Ministry of Health / National Health Systems | Establishing a national or regional medical imaging archive for public health initiatives and epidemiological studies. Enabling nationwide teleradiology programs to extend specialist services to underserved areas. Standardizing medical imaging data exchange across the country. |
| Healthcare IT Vendors and Integrators | Companies responsible for deploying and maintaining PACS, VNA, RIS, and other medical imaging solutions within Malawian healthcare facilities. Providing managed services for DICOM network infrastructure. |
Key Components and Responsibilities of DICOM Node Integration & Routing Service:
- Network Configuration and Management: Setting up and maintaining DICOM network connections, including AE (Application Entity) titles, IP addresses, ports, and communication protocols (TCP/IP).
- DICOM Conformance Statement Alignment: Ensuring that all integrated DICOM nodes and modalities adhere to their declared DICOM Conformance Statements, guaranteeing interoperability.
- Image Transfer and Storage Management: Implementing reliable mechanisms for DICOM Send (C-STORE), Storage Commitment (N-EVENT-REPORT), and Query/Retrieve (C-FIND, C-MOVE) operations. This includes managing storage capacity and data retention policies.
- Routing Rules and Workflow Design: Defining and implementing intelligent routing rules based on study type, patient location, modality, or interpretation assignment. This is often integrated with RIS for automated workflow management.
- Security and Access Control: Implementing security measures to protect sensitive patient data during transit and at rest, including encryption, authentication, and authorization mechanisms compliant with healthcare data privacy regulations.
- System Monitoring and Troubleshooting: Continuous monitoring of DICOM network traffic, node availability, and transfer success rates. Proactive identification and resolution of connectivity issues, transfer errors, and performance bottlenecks.
- Integration with Existing Healthcare IT Systems: Ensuring seamless integration with existing hospital information systems (HIS), EMRs (Electronic Medical Records), and other clinical applications.
- Training and Support: Providing training for IT staff and clinical users on DICOM principles, system operation, and troubleshooting.
Who Needs Dicom Node Integration & Routing Service In Malawi?
The DICOM Node Integration & Routing Service is a crucial component for any healthcare organization in Malawi aiming to streamline its medical imaging workflow, improve diagnostic turnaround times, and facilitate secure data sharing. This service acts as a central hub for managing and directing DICOM (Digital Imaging and Communications in Medicine) data, ensuring that images and associated patient information reach the right destinations efficiently and securely. For a country like Malawi, where healthcare infrastructure can be distributed and resources may be limited, such a service can significantly enhance the capacity and effectiveness of its medical imaging departments.
| Target Customer Group | Relevant Departments | Key Needs Addressed |
|---|---|---|
| Public Hospitals and Central Hospitals | Radiology Department, Cardiology Department, Oncology Department, Neurology Department, PACS Administration, IT Department | Centralized image management, efficient routing of studies to reporting radiologists, integration with HIS/EMR, disaster recovery, remote access for specialized consultations. |
| District Hospitals | Radiology Department (if equipped), General Practice, IT Support | Enabling basic image viewing and sharing with central facilities for interpretation, remote diagnostics, improved patient care by reducing the need for physical transfers of patients or films. |
| Private Hospitals and Clinics | Radiology Department, Outpatient Departments, Administration, IT Department | Seamless integration with existing IT infrastructure, secure patient data handling, efficient workflow for referring physicians, competitive advantage through improved service delivery. |
| Diagnostic Imaging Centers | Radiology Department, PACS Administration, Customer Service | Optimized workflow for high volume of studies, efficient distribution to referring physicians across multiple locations, secure data archiving and retrieval, integration with third-party reporting services. |
| Research Institutions | Research Departments (Imaging-focused), IT Department, Data Management | Facilitating secure sharing of anonymized imaging data for research, collaboration with international institutions, robust data cataloging and access for research purposes. |
| Tertiary Referral Centers | All Imaging Departments, Clinical Specialists, IT Department, Health Information Management | Complex routing scenarios for specialized imaging modalities, integration with advanced diagnostic tools, support for multi-disciplinary team consultations, secure data exchange with referring facilities. |
Target Customers in Malawi
- Public Hospitals and Central Hospitals
- District Hospitals
- Private Hospitals and Clinics
- Diagnostic Imaging Centers
- Research Institutions
- Tertiary Referral Centers
Dicom Node Integration & Routing Service Process In Malawi
This document outlines the workflow for integrating and routing DICOM (Digital Imaging and Communications in Medicine) data within healthcare facilities in Malawi, specifically focusing on the process from initial inquiry to the full execution of the service. The DICOM Node Integration & Routing Service aims to establish a standardized and efficient method for sharing medical imaging information between different healthcare providers and systems, improving diagnostic capabilities, facilitating remote consultations, and enhancing patient care.
| Phase | Stage/Step | Key Activities | Responsible Parties | Deliverables | Timeline (Estimated) |
|---|---|---|---|---|---|
| Initial Contact & Requirement Gathering | Healthcare facility expresses interest in DICOM integration; understand current imaging workflows, existing infrastructure (HIS/PACS), data volume, and specific routing needs (e.g., between departments, to external specialists, research institutions). | Requesting Facility (Clinical & IT Staff), Service Provider (Sales/Solutions Architect) | Needs Assessment Report, Initial Scope Document | 1-2 Weeks |
| Site Survey & Infrastructure Review | Assess network connectivity, bandwidth, existing hardware (servers, workstations), software compatibility, and security protocols at the requesting facility. | Service Provider (Technical Team) | Infrastructure Assessment Report | 1-2 Weeks |
| Solution Architecture Design | Based on needs assessment, design the DICOM node architecture, including server requirements, network topology, security measures, data storage strategy, and routing rules. | Service Provider (Solutions Architect, Network Engineer) | Detailed System Design Document, Network Diagram | 2-4 Weeks |
| Routing Policy Definition | Collaborate with the facility to define specific rules for how DICOM images will be routed (e.g., by modality, by study type, by referring physician, to specific destinations). | Requesting Facility (Clinical & IT Staff), Service Provider (Solutions Architect) | Defined Routing Policies and Rules | 1-2 Weeks |
| Project Plan Development | Create a comprehensive project plan outlining all phases, tasks, timelines, resource allocation, and milestones. | Service Provider (Project Manager) | Project Plan Document | 1 Week |
| Hardware/Software Procurement & Setup | Acquire and install necessary hardware (servers, storage) and software (DICOM server, routing engine, middleware). | Service Provider (Technical Team), Vendor(s) | Installed Hardware and Software | 2-6 Weeks (depending on procurement) |
| Network Configuration | Configure network settings, firewalls, and VPNs (if required) to ensure secure and reliable communication between DICOM nodes. | Service Provider (Network Engineer), Requesting Facility (IT Staff) | Configured Network Infrastructure | 1-3 Weeks |
| DICOM Node Configuration | Configure the DICOM server to act as a node, setting up AE Titles, ports, and modality worklists (MWL) if applicable. | Service Provider (DICOM Specialist) | Configured DICOM Node | 1-2 Weeks |
| Routing Engine Setup & Rule Implementation | Install and configure the routing engine, implementing the defined routing policies and rules. | Service Provider (DICOM Specialist, Software Engineer) | Configured Routing Engine | 1-2 Weeks |
| Integration with Existing Systems | Integrate the DICOM node with existing HIS, RIS, or PACS systems for seamless data flow. | Service Provider (Integration Specialist), Requesting Facility (IT Staff) | Integrated Systems | 2-4 Weeks |
| Unit Testing | Test individual components (e.g., sending/receiving images from a modality, routing a specific study type). | Service Provider (Technical Team) | Unit Test Reports | 1-2 Weeks |
| Integration Testing | Test the end-to-end workflow, ensuring data is correctly captured, routed, and stored across integrated systems. | Service Provider (QA Team), Requesting Facility (Clinical & IT Staff) | Integration Test Scenarios & Results | 1-3 Weeks |
| User Acceptance Testing (UAT) | End-users (radiologists, technicians, clinicians) validate the system against their operational requirements and provide feedback. | Requesting Facility (Clinical Staff), Service Provider (Project Manager, Technical Support) | UAT Sign-off Document | 1-2 Weeks |
| System Deployment | Deploy the configured DICOM node and routing service into the production environment. | Service Provider (Technical Team) | Live DICOM Node and Routing Service | 1-3 Days |
| Go-Live Support | Provide on-site or remote support during the initial period after go-live to address any immediate issues. | Service Provider (On-site Support, Technical Support) | Stable Production Environment | 1-2 Weeks |
| Monitoring and Maintenance | Regularly monitor system performance, network health, and data flow. Perform routine maintenance and updates. | Service Provider (Operations Team) | Performance Reports, Maintenance Logs | Ongoing |
| Technical Support | Provide ongoing technical assistance to resolve any issues, troubleshoot problems, and handle user queries. | Service Provider (Technical Support Team) | Issue Resolution Tickets, Support Logs | Ongoing |
| Service Level Agreement (SLA) Management | Ensure service delivery meets the agreed-upon SLAs for uptime, performance, and response times. | Service Provider (Account Manager, Operations Team) | SLA Compliance Reports | Ongoing |
| System Updates and Upgrades | Plan and execute periodic software and hardware updates or upgrades as needed to maintain system integrity and security. | Service Provider (Technical Team) | Updated System Components | As per schedule or necessity |
DICOM Node Integration & Routing Service Process Workflow
- Phase 1: Inquiry and Needs Assessment
- Phase 2: System Design and Planning
- Phase 3: Technical Integration and Configuration
- Phase 4: Testing and Validation
- Phase 5: Deployment and Go-Live
- Phase 6: Ongoing Operations and Support
Dicom Node Integration & Routing Service Cost In Malawi
Integrating a DICOM Node and establishing a robust routing service in Malawi involves several cost considerations. These costs are influenced by the complexity of the integration, the specific functionalities required, the chosen vendor or service provider, and ongoing maintenance. While there isn't a standardized, publicly listed pricing structure for such specialized services in Malawi, we can outline the key pricing factors and provide estimated ranges in Malawian Kwacha (MWK).
| Service Component | Estimated Cost Range (MWK) | Notes |
|---|---|---|
| Basic DICOM Node Integration (per modality) | 2,500,000 - 8,000,000 | Includes initial setup, basic configuration, and testing for standard DICOM protocols. |
| Advanced DICOM Node Integration (per modality) | 5,000,000 - 15,000,000 | For modalities with complex DICOM structures, custom protocols, or significant data transformation needs. |
| Basic DICOM Routing Service (initial setup) | 4,000,000 - 12,000,000 | Covers installation, configuration of basic routing rules, and initial testing. |
| Advanced DICOM Routing Service (initial setup) | 8,000,000 - 25,000,000 | Includes sophisticated rule-based routing, load balancing, failover, and integration with multiple destinations. |
| Worklist Management Integration (per site) | 3,000,000 - 10,000,000 | Dependent on the complexity of RIS/PACS integration and data synchronization. |
| Annual Software Maintenance & Support | 10% - 20% of initial software cost | Covers software updates, bug fixes, and technical support. Can be a significant ongoing expense. |
| Server Hardware (if on-premise) | 5,000,000 - 20,000,000+ | Varies greatly depending on server specifications, redundancy, and capacity. |
| Network Infrastructure Upgrades (if needed) | Variable (e.g., 1,000,000 - 10,000,000+) | Costs for increased bandwidth, dedicated lines, or network equipment. |
| Implementation & Training | 2,000,000 - 7,000,000 | For professional services, on-site support, and user training sessions. |
Key Pricing Factors for DICOM Node Integration & Routing Service in Malawi
- Complexity of DICOM Node Integration:
- Number of DICOM modalities to integrate (e.g., X-ray, CT, MRI, Ultrasound).
- Compatibility of existing modality DICOM conformance statements with the routing service.
- Need for custom integration or middleware to bridge compatibility gaps.
- Level of data transformation or anonymization required.
- Routing Service Functionality & Features:
- Basic Routing: Simple forwarding of DICOM studies to predefined destinations.
- Advanced Routing: Rule-based routing (e.g., by modality, patient demographics, study type), load balancing, and failover capabilities.
- Worklist Management: Integration with RIS/PACS for order reconciliation and worklist generation.
- Image Archiving (PACS integration): If the service includes integration with or provision of a PACS.
- Quality Control & Monitoring: Real-time monitoring of DICOM traffic, error logging, and performance analytics.
- Security Features: DICOM TLS, VPN, data encryption, and access controls.
- Vendor/Service Provider:
- Local vs. International Providers: Local providers might offer more competitive pricing and easier support, but international specialists might have more advanced solutions.
- Reputation & Experience: Established providers with a proven track record might command higher fees.
- Support & Maintenance Packages: The level of ongoing technical support, software updates, and troubleshooting included.
- Infrastructure & Hardware:
- Server Hardware: If on-premise deployment is chosen, the cost of purchasing and maintaining servers.
- Networking: Bandwidth requirements, network configuration, and potential upgrades for reliable DICOM transfer.
- Software Licensing: For the DICOM routing software itself, and potentially for any associated middleware or operating systems.
- Implementation & Training:
- Initial Setup and Configuration: Costs associated with installing, configuring, and testing the DICOM node and routing service.
- User Training: Training for IT staff and clinical users on operating and managing the system.
- Ongoing Costs:
- Software Maintenance & Support Fees: Annual or recurring fees for updates, patches, and technical assistance.
- Cloud Hosting Fees (if applicable): If the service is cloud-based, recurring subscription or usage fees.
- **Potential for future upgrades or expansions.
Affordable Dicom Node Integration & Routing Service Options
Integrating DICOM nodes and establishing efficient routing services are crucial for modern healthcare imaging workflows. This service offers a flexible and cost-effective solution, allowing healthcare providers to connect various imaging modalities, Picture Archiving and Communication Systems (PACS), and workstations without the burden of high upfront infrastructure costs. The core value lies in streamlining data flow, improving accessibility, and enhancing interoperability across disparate systems. By leveraging cloud-native architecture and optimized routing algorithms, we reduce the complexity and expense typically associated with traditional on-premises DICOM network management.
| Cost-Saving Strategy | Description | Benefit |
|---|---|---|
| Pay-as-you-go Pricing Model | Customers are billed based on actual usage of DICOM connections and data throughput, rather than large upfront capital expenditures. | Reduced financial risk, predictable operational expenses, and ability to scale resources precisely with demand. |
| Elimination of On-Premises Hardware | Leveraging a cloud-native platform removes the need to purchase, install, and maintain expensive servers and networking equipment. | Significant savings on hardware acquisition, power consumption, cooling, physical space, and IT maintenance staff. |
| Managed Service & Reduced IT Overhead | Our team manages the infrastructure, updates, and security, freeing up internal IT resources. | Lower internal IT labor costs, allowing IT staff to focus on strategic initiatives rather than routine network maintenance. |
| Optimized Data Routing & Storage Efficiency | Intelligent routing ensures images are sent to the most appropriate destination, reducing unnecessary data duplication and optimizing storage utilization. | Lower storage costs by minimizing redundant data and enabling efficient archiving strategies. |
| Scalability for Growth | Easily scale up or down the number of DICOM nodes and data throughput as your needs change, avoiding over-provisioning. | Avoids the cost of over-investing in infrastructure that may not be fully utilized, and the expense of rapid upgrades when needs increase. |
| Reduced Implementation Time & Cost | Our pre-configured and streamlined integration process significantly cuts down on deployment time and associated consulting fees. | Faster time-to-value and lower initial setup costs compared to complex custom implementations. |
Key Service Features & Value Bundles
- Managed DICOM Node Connectivity: Seamless integration of CT, MRI, X-ray, ultrasound, and other DICOM-compliant devices.
- Intelligent Routing Engine: Configurable rules for directing images to specific PACS, archives, or workstations based on modality, patient, or study type.
- Cloud-Based Infrastructure: Eliminates the need for on-premises servers, reducing hardware acquisition and maintenance costs.
- Scalability & Flexibility: Easily adjust capacity to accommodate growing data volumes and evolving needs.
- Enhanced Security: Robust security measures to protect sensitive patient data during transmission and storage.
- Standard DICOM Conformance: Ensures compatibility with existing and future DICOM systems.
- Real-time Monitoring & Auditing: Provides visibility into network traffic and audit trails for compliance and troubleshooting.
- Value Bundle 1: Basic Connectivity & Routing: Includes up to 5 DICOM node connections and standard routing rules. Ideal for smaller clinics or departments with straightforward workflows.
- Value Bundle 2: Advanced Workflow Integration: Supports up to 15 DICOM node connections, advanced routing logic (e.g., conditional routing, load balancing), and integration with up to 2 external systems (e.g., RIS). Suitable for medium-sized hospitals or imaging centers.
- Value Bundle 3: Enterprise-Scale Solutions: Unlimited DICOM node connections, complex multi-site routing, HL7 integration capabilities, and dedicated support. Designed for large healthcare networks and research institutions.
Verified Providers In Malawi
Finding verified healthcare providers is crucial for ensuring quality and reliable medical care in Malawi. Franance Health stands out as a leading platform in this regard, offering a robust credentialing process that guarantees the expertise and legitimacy of its listed healthcare professionals. This commitment to verification not only builds trust with patients but also elevates the standard of healthcare services available.
| Franance Health Verification Element | Benefit to Patients |
|---|---|
| License and Registration Check | Confirms legal authorization to practice, preventing unqualified individuals from offering services. |
| Educational Qualification Verification | Ensures providers have completed recognized medical training and possess the necessary academic credentials. |
| Professional Experience Review | Assesses practical experience and specialization, helping patients find the right expertise for their needs. |
| Ethical Conduct Standards | Upholds professional ethics, promoting patient well-being and trust. |
| Continuing Professional Development (CPD) Check | Ensures providers stay updated with the latest medical advancements and practices. |
Why Franance Health is the Best Choice for Verified Providers in Malawi:
- Rigorous Credentialing Process: Franance Health employs a comprehensive vetting system that scrutinizes the qualifications, licenses, and professional history of every healthcare provider on its platform. This ensures that only genuinely qualified and ethical practitioners are listed.
- Focus on Patient Safety: By prioritizing verification, Franance Health places patient safety at the forefront. Patients can have greater confidence knowing they are engaging with accredited and competent healthcare professionals.
- Access to Trusted Specialists: Whether you're seeking a general practitioner, a specialist, or a specific type of medical service, Franance Health's verified provider list offers reliable access to a wide range of trusted professionals across Malawi.
- Transparency and Accountability: The platform promotes transparency by clearly indicating the verified status of its providers, fostering accountability within the healthcare sector.
- Empowering Patients: Franance Health empowers patients by providing them with the tools and information needed to make informed decisions about their healthcare, starting with the selection of a trustworthy provider.
Scope Of Work For Dicom Node Integration & Routing Service
This document outlines the Scope of Work (SOW) for integrating a new DICOM node into an existing PACS (Picture Archiving and Communication System) and establishing a robust DICOM routing service. The objective is to ensure seamless image transfer, querying, and retrieval between the new node and the PACS, adhering to industry-standard DICOM specifications. This SOW details the technical deliverables and standard specifications required for successful implementation.
| Phase | Task | Deliverable | Standard Specifications | Acceptance Criteria |
|---|---|---|---|---|
| Phase 1: Planning & Design | Requirement Gathering & Analysis | Detailed DICOM Integration Plan | DICOM Conformance Statements (both nodes) | Signed-off Integration Plan |
| Phase 1: Planning & Design | Network Architecture Design | Network Diagram and IP Address Allocation | TCP/IP, Firewall Rules | Verified network connectivity |
| Phase 1: Planning & Design | DICOM Service Configuration Planning | DICOM AE Title Mapping & Port Assignments | DICOM Network Protocol (v3.0) | Documented AE Title mapping |
| Phase 2: Integration & Configuration | New DICOM Node Configuration | Configured DICOM Node with correct AE Titles, ports, and IP addresses | DICOM Conformance Statement of the new node | Successful DICOM Association establishment |
| Phase 2: Integration & Configuration | PACS DICOM Router Configuration | Configured DICOM routing rules within PACS | DICOM Network Protocol (v3.0) | Successful image routing for all defined workflows |
| Phase 2: Integration & Configuration | DICOM Service Testing (C-STORE) | Successful image transfer to PACS from new node | DICOM Conformance Statement, DICOM Part 4 (Service Class Specifications) | Images received and stored correctly in PACS |
| Phase 2: Integration & Configuration | DICOM Service Testing (C-FIND) | Successful query from new node to PACS | DICOM Conformance Statement, DICOM Part 4 (Service Class Specifications) | Accurate query results returned |
| Phase 2: Integration & Configuration | DICOM Service Testing (C-MOVE) | Successful image retrieval from PACS to new node | DICOM Conformance Statement, DICOM Part 4 (Service Class Specifications) | Images correctly retrieved and available on the new node |
| Phase 3: Validation & Documentation | End-to-End Workflow Testing | Test reports for all defined imaging workflows | DICOM Part 10 (Media Storage) | User acceptance of tested workflows |
| Phase 3: Validation & Documentation | Performance Monitoring & Tuning | Performance metrics report | Network latency, DICOM throughput | Acceptable performance levels achieved |
| Phase 3: Validation & Documentation | Knowledge Transfer & Training | Training materials and sessions | N/A | Key personnel trained on system operation and basic troubleshooting |
| Phase 3: Validation & Documentation | Final Documentation | Comprehensive System Integration & Routing Documentation | DICOM Standard (all relevant parts) | Sign-off on final documentation |
Project Objectives
- Successfully integrate the new DICOM node (e.g., modality, archive, workstation) with the existing PACS.
- Configure and test DICOM networking services for the new node, including C-STORE, C-FIND, C-MOVE, and potentially C-GET.
- Establish and validate DICOM routing rules within the PACS to direct images and queries to/from the new node.
- Ensure compliance with all specified DICOM conformance statements and industry standards.
- Provide comprehensive documentation for the integrated system and routing configurations.
Service Level Agreement For Dicom Node Integration & Routing Service
This Service Level Agreement (SLA) outlines the performance commitments and guarantees for the DICOM Node Integration & Routing Service provided by [Your Company Name]. This SLA defines the expected response times for critical operations and the guaranteed uptime of the service.
| Service Component/Metric | Uptime Guarantee | Response Time Guarantee (for Critical Operations) | Measurement Period |
|---|---|---|---|
| DICOM Node Integration & Routing Service (Overall) | 99.9% Uptime | Average < 5 seconds for initial acknowledgment | Monthly |
| DICOM Message Reception | Covered by overall uptime | Average < 3 seconds for initial acknowledgment | Monthly |
| DICOM Message Routing | Covered by overall uptime | Average < 4 seconds for initial acknowledgment | Monthly |
| DICOM Node Registration/Authentication | Covered by overall uptime | Average < 2 seconds for initial acknowledgment | Monthly |
Key Definitions
- DICOM Node Integration & Routing Service: The service responsible for facilitating the secure and efficient transfer, integration, and routing of DICOM (Digital Imaging and Communications in Medicine) data between various medical imaging devices and PACS (Picture Archiving and Communication Systems).
- Uptime: The percentage of time the DICOM Node Integration & Routing Service is operational and accessible for use.
- Downtime: The percentage of time the DICOM Node Integration & Routing Service is unavailable or not accessible.
- Response Time: The time taken for the service to acknowledge and initiate processing of a DICOM message or request.
- Critical Operation: Key functions of the service essential for its operation, including but not limited to: DICOM message reception, DICOM message routing, and DICOM node registration/authentication.
- Scheduled Maintenance: Pre-announced periods during which the service may be temporarily unavailable for upgrades, patches, or planned maintenance. This will be communicated in advance to affected parties.
- Unscheduled Downtime: Any period of service unavailability not classified as Scheduled Maintenance.
In-Depth Guidance
Frequently Asked Questions
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