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Radiology Room Refurbishment & Fit-Out Service in Madagascar
Engineering Excellence & Technical Support
Radiology Room Refurbishment & Fit-Out Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced Imaging Modality Integration
Expert installation and calibration of cutting-edge radiology equipment, including CT, MRI, X-ray, and ultrasound systems, ensuring optimal image quality and diagnostic accuracy for Madagascar's healthcare facilities.
Customized Room Design & Workflow Optimization
Tailored refurbishment plans that enhance patient throughput, radiation safety, and staff ergonomics, incorporating efficient layouts and modern finishes to create state-of-the-art diagnostic environments.
Radiation Shielding & Safety Compliance
Implementation of robust lead shielding and adherence to international radiation protection standards, guaranteeing a secure environment for patients and medical personnel throughout Madagascar.
What Is Radiology Room Refurbishment & Fit-out Service In Madagascar?
Radiology Room Refurbishment & Fit-Out Service in Madagascar refers to the comprehensive process of renovating, upgrading, and equipping existing or newly constructed spaces within healthcare facilities to meet the stringent requirements of diagnostic imaging departments. This specialized service encompasses the design, construction, and installation of all necessary architectural elements, environmental controls, power infrastructure, radiation shielding, and medical equipment integration critical for the safe and efficient operation of radiology suites. The objective is to ensure that these rooms comply with international safety standards, regulatory mandates, and clinical workflow optimizations, thereby facilitating advanced diagnostic capabilities and enhancing patient care.
| Service Beneficiaries | Typical Use Cases | |||
|---|---|---|---|---|
| Hospitals (Public & Private): Requiring new radiology suites or upgrades to existing departments to enhance diagnostic capabilities and patient services. | Establishment of new CT or MRI suites requiring specialized shielding and environmental controls. | Upgrade of conventional X-ray rooms to digital radiography (DR) or computed radiography (CR) systems, necessitating power and network infrastructure adjustments. | Creation of dedicated interventional radiology suites with specific power, shielding, and workflow requirements. | Expansion or modernization of radiology departments to accommodate increased patient volume or new imaging technologies. |
| Clinics and Diagnostic Centers: Seeking to offer advanced imaging services or improve the efficiency and safety of their existing radiology facilities. | Installation of new ultrasound or mammography rooms to expand service offerings. | Refurbishment of older X-ray facilities to meet current safety and technological standards. | Creating a centralized diagnostic imaging hub within a multi-disciplinary clinic. | |
| Specialty Healthcare Facilities (e.g., Orthopedic Centers, Cancer Treatment Centers): Needing tailored radiology rooms for specific diagnostic or therapeutic imaging needs. | Installation of specialized fluoroscopy rooms for orthopedic procedures. | Setting up imaging capabilities adjacent to treatment areas for oncology patients. | ||
| Government and Military Healthcare Providers: Involved in establishing or upgrading medical infrastructure in remote or underserved areas. | Deployment of mobile or modular radiology units requiring complete fit-out. | Building new healthcare facilities with integrated diagnostic imaging capabilities. |
Key Components of Radiology Room Refurbishment & Fit-Out:
- Architectural Design and Space Planning: Optimizing room layout for patient throughput, equipment placement, workflow efficiency, and staff accessibility.
- Structural Modifications: Including wall construction, doorway modifications, and floor reinforcement to accommodate heavy imaging equipment.
- Radiation Shielding: Installation of lead lining in walls, floors, and ceilings to mitigate radiation exposure to staff and the public, adhering to national and international safety protocols.
- Environmental Control Systems: Implementation of specialized HVAC systems for precise temperature and humidity control, crucial for sensitive imaging equipment, and advanced air filtration for infection control.
- Electrical Infrastructure Upgrades: Provision of dedicated power circuits, surge protection, uninterruptible power supplies (UPS), and robust grounding to ensure reliable and safe operation of complex imaging modalities.
- Lighting Design: Installation of specialized lighting systems, including ambient, task, and emergency lighting, to optimize visibility and patient comfort while minimizing interference with imaging procedures.
- Acoustic Treatments: Application of soundproofing materials to reduce noise pollution from equipment and enhance the patient experience.
- Medical Gas Systems: Integration of medical gas outlets (e.g., oxygen, medical air) where required for patient support during procedures.
- Data Cabling and Network Infrastructure: Installation of high-speed network cabling for Picture Archiving and Communication Systems (PACS), radiology information systems (RIS), and other diagnostic data management solutions.
- Equipment Integration and Calibration: Seamless installation, connection, and initial calibration of all radiology equipment, including X-ray machines, CT scanners, MRI units, ultrasound machines, and mammography systems.
- Finishing and Furnishing: Application of durable, easily cleanable, and anti-microbial materials for walls, floors, and ceilings, along with the installation of specialized furniture and cabinetry.
Who Needs Radiology Room Refurbishment & Fit-out Service In Madagascar?
This Radiology Room Refurbishment & Fit-Out Service is designed to address the critical needs of healthcare facilities in Madagascar requiring upgrades, modernizations, or complete overhauls of their radiology departments. The service caters to institutions aiming to enhance diagnostic imaging capabilities, improve patient safety and comfort, and ensure compliance with modern healthcare standards. Key beneficiaries include public and private hospitals, specialized diagnostic centers, and potentially larger medical clinics that are investing in or expanding their radiology services.
| Department | Specific Needs Addressed | Examples of Services Provided |
|---|---|---|
| Radiology Department | Outdated equipment, poor workflow, insufficient space, non-compliance with safety regulations (radiation shielding), inadequate patient waiting and recovery areas, poor lighting and ventilation. | Design and installation of new X-ray rooms, CT scan suites, MRI rooms, ultrasound rooms; installation of lead shielding; construction of darkrooms/processing areas; implementation of workflow optimization; installation of patient changing areas and restrooms; provision of specialized flooring and wall finishes. |
| Imaging Modalities (X-ray, CT, MRI, Ultrasound, Mammography) | Need for dedicated, shielded, and climate-controlled spaces; integration of new equipment; upgrade of power supply and IT infrastructure. | Custom room design to accommodate specific equipment dimensions and technical requirements; installation of cooling and ventilation systems; electrical upgrades; data cabling and network infrastructure for imaging systems. |
| Interventional Radiology Suite | Requirement for advanced imaging capabilities during procedures, sterile environments, and specialized patient positioning areas. | Fit-out of sterile procedure rooms; integration of C-arm or other fluoroscopic imaging devices; installation of specialized lighting and monitoring systems; creation of scrub areas and equipment storage. |
| Waiting Areas & Patient Corridors | Overcrowding, lack of privacy, uncomfortable seating, poor accessibility. | Renovation and expansion of waiting zones; installation of comfortable and accessible seating; creation of private consultation or gowning areas; improved signage and wayfinding. |
| Technical Rooms & Equipment Storage | Lack of dedicated space for equipment, poor organization, inadequate environmental controls for sensitive machinery. | Construction or refurbishment of server rooms, equipment storage, and maintenance areas; installation of environmental controls (temperature, humidity). |
Target Customers & Departments:
- Hospitals (Public & Private): General hospitals, university teaching hospitals, and specialized medical centers with existing or planned radiology departments.
- Diagnostic Imaging Centers: Standalone facilities dedicated to providing a wide range of imaging services.
- Larger Medical Clinics/Polyclinics: Clinics with a significant patient volume that have or are considering establishing an in-house radiology service.
- Government Health Ministries/Agencies: For public health infrastructure projects and upgrades.
- Non-Governmental Organizations (NGOs) & International Aid Organizations: Involved in healthcare development and infrastructure projects in Madagascar.
Radiology Room Refurbishment & Fit-out Service Process In Madagascar
This document outlines the typical workflow for a Radiology Room Refurbishment and Fit-Out Service in Madagascar. The process is designed to be comprehensive, ensuring all stages from initial client contact to final project handover are managed efficiently and effectively, adhering to local regulations and best practices.
| Stage | Description | Key Activities | Deliverables/Outcomes | Timeframe (Indicative) |
|---|---|---|---|---|
| The client expresses interest in the radiology room refurbishment and fit-out services. | Receive inquiry, schedule initial meeting, understand client needs and objectives, discuss project scope and preliminary budget. | Clarified client requirements, preliminary project scope. | 1-3 business days |
| A thorough evaluation of the existing radiology room is conducted. | On-site visit, detailed measurement, structural assessment, electrical and plumbing checks, radiation shielding requirements assessment, identification of existing infrastructure and potential challenges. | Detailed site survey report, feasibility assessment, preliminary identification of constraints and opportunities. | 3-7 business days |
| Development of detailed architectural, structural, and MEP (Mechanical, Electrical, Plumbing) designs. | Conceptual design, space planning, 3D visualizations, selection of materials and finishes, detailed engineering drawings, compliance with radiology safety standards (e.g., radiation shielding, ventilation), coordination with equipment manufacturers. | Approved design blueprints, technical specifications, material schedules, project execution plan. | 2-6 weeks |
| Based on the approved design and specifications, a detailed cost estimate is prepared. | Cost estimation for materials, labor, equipment, specialized services (e.g., radiation shielding), and contingencies. Presentation of a comprehensive proposal to the client. | Formal quotation and detailed project proposal. | 1-2 weeks |
| Formalization of the project agreement between the service provider and the client. | Negotiation of terms and conditions, signing of the service contract, obtaining necessary permits and approvals from local authorities (if required). | Signed contract, payment schedule, and all required permits. | 1-2 weeks |
| Acquisition of all necessary materials, equipment, and components. | Ordering of building materials, specialized construction elements (e.g., lead shielding), MEP components, and coordinating delivery schedules. Prioritizing local suppliers where feasible. | Procurement orders, delivery schedules, and material inventory. | Varies based on material availability and lead times (can overlap with next stages) |
| Removal of existing structures or finishes to prepare the site for refurbishment. | Safe and efficient demolition, waste disposal, site cleaning, and preparation for new installations. | Cleared and prepared construction site. | 1-5 days |
| Execution of the construction work based on the approved designs. | Structural modifications, wall construction, flooring, ceiling installation, electrical wiring, plumbing, HVAC system installation, and radiation shielding implementation. | Completed structural and infrastructure framework. | 4-12 weeks |
| Integration of the new radiology equipment into the refurbished room. | Coordination with equipment suppliers, installation of imaging equipment (X-ray, CT, MRI, etc.), connection to power and data, ensuring compliance with manufacturer specifications and safety standards. | Installed and connected radiology equipment. | 1-4 weeks |
| Completion of the room's aesthetics and functional finishes. | Painting, installation of specialized lighting, cabinetry, door installation, and final cleaning. | Finished and aesthetically pleasing radiology room. | 1-2 weeks |
| Verification of all systems and equipment functionality and performance. | Testing of electrical, plumbing, and HVAC systems. Performance testing and calibration of radiology equipment with specialized technicians. Radiation safety checks and verification. | Tested and calibrated systems and equipment, functional verification report. | 1-2 weeks |
| Formal transfer of the completed project to the client. | Demonstration of all systems and equipment to the client's staff, provision of user manuals and documentation, final inspection and sign-off. | Completed radiology room, operational systems, training provided, project handover certificate. | 2-3 days |
| Ongoing support and maintenance services after project completion. | Warranty period management, scheduled maintenance, and prompt response to any issues or queries. | Continued operational efficiency and client satisfaction. | Ongoing (as per contract) |
Key Stages of the Radiology Room Refurbishment & Fit-Out Service Process
- Inquiry and Initial Consultation
- Site Assessment and Feasibility Study
- Design and Planning Phase
- Quotation and Proposal
- Contract Agreement and Legalities
- Procurement and Material Sourcing
- Demolition and Preparation (if applicable)
- Construction and Infrastructure Installation
- Specialized Radiology Equipment Installation
- Finishing and Decorating
- Testing, Commissioning, and Calibration
- Training and Handover
- Post-Completion Support and Maintenance
Radiology Room Refurbishment & Fit-out Service Cost In Madagascar
Refurbishing and fitting out a radiology room in Madagascar involves a range of costs influenced by several key factors. These include the size and complexity of the room, the extent of the refurbishment (e.g., structural changes, new flooring, ceiling work), the type and quantity of medical equipment to be installed, the specifications of lead shielding required for radiation protection, the quality of finishes, and the chosen contractor's experience and overheads. Furthermore, the specific location within Madagascar can impact logistics and labor costs. It's important to obtain detailed quotes from multiple reputable contractors to ensure competitive pricing and to factor in potential unforeseen issues during the project.
| Service Component | Estimated Cost Range (MGA - Malagasy Ariary) | Notes |
|---|---|---|
| Basic Refurbishment (e.g., paint, flooring, minor electrical) | 5,000,000 - 20,000,000 | Excludes specialized shielding and major equipment. |
| Moderate Refurbishment (incl. lead shielding, basic HVAC, lighting) | 25,000,000 - 70,000,000 | Assumes standard equipment installation. |
| Comprehensive Fit-Out (incl. advanced lead shielding, specialized HVAC, full equipment integration) | 80,000,000 - 300,000,000+ | Highly dependent on the specific radiology modalities and their complexity. This range can extend significantly for high-end equipment. |
| Lead Shielding (per sq meter, varying thickness) | 500,000 - 1,500,000 | Cost varies with lead thickness and installation complexity. |
| Specialized HVAC System | 5,000,000 - 25,000,000 | Crucial for maintaining equipment performance and patient comfort. |
| Electrical Upgrades & Cabling | 3,000,000 - 15,000,000 | To support high-power imaging equipment. |
| Flooring (e.g., anti-static, seamless) | 1,000,000 - 5,000,000 | Important for hygiene and equipment safety. |
| Contractor's Project Management Fee | 5% - 15% of total project cost | Varies by contractor and project scope. |
Key Pricing Factors for Radiology Room Refurbishment & Fit-Out in Madagascar
- Room Size and Layout Complexity
- Scope of Refurbishment (structural, cosmetic, electrical, plumbing)
- Lead Shielding Requirements (thickness, coverage)
- Medical Equipment Integration (imaging machines, control consoles, patient tables)
- HVAC and Ventilation Systems
- Lighting and Electrical Work
- Flooring and Wall Finishes (e.g., anti-static, lead-lined)
- Ceiling Modifications
- Plumbing and Drainage (if applicable)
- IT and Networking Infrastructure
- Architectural and Design Fees
- Permits and Approvals
- Contractor's Experience and Reputation
- Logistics and Transportation of Materials and Equipment
- Labor Costs (skilled vs. unskilled, local vs. expatriate if applicable)
- Contingency for Unforeseen Issues
Affordable Radiology Room Refurbishment & Fit-out Service Options
Refurbishing and fitting out a radiology room can be a significant investment. However, by exploring affordable service options, value bundles, and implementing cost-saving strategies, healthcare facilities can achieve a modern, functional, and compliant imaging environment without breaking the bank. This guide outlines how to approach radiology room refurbishments with budget-consciousness in mind.
| Service Option | Description | Cost-Saving Potential | Value Proposition |
|---|---|---|---|
| Standard Refurbishment Package | Includes essential upgrades like flooring, wall finishes, lighting, and basic power/data infrastructure. Designed for routine updates and compliance. | Lower upfront cost compared to premium packages. Efficient for basic needs. | Provides a clean, functional, and compliant space with minimal disruption. Good for maintaining existing workflows. |
| Workflow Optimization Bundle | Focuses on improving patient and staff flow. May include minor layout adjustments, door upgrades, and communication systems. | Reduces wasted time and potential for errors, leading to increased throughput and staff satisfaction. | Enhances operational efficiency and patient experience, indirectly contributing to cost savings through improved productivity. |
| Shielding & Infrastructure Upgrade | Addresses critical elements like radiation shielding, specialized ventilation, and robust electrical systems required for advanced imaging equipment. | Essential for safety and compliance, preventing future costly modifications. Ensures reliable equipment performance. | Guarantees a safe and effective environment for high-risk imaging procedures, protecting patients and staff. |
| Turnkey Solution (Phased) | A comprehensive service that manages the entire project, from design to installation, often broken into manageable phases. | Streamlined project management reduces overhead and potential for delays. Can include bundled material and labor costs. | Offers a hassle-free experience with a single point of contact, ensuring seamless integration and quality control. |
| Equipment Integration Package | Includes the installation, cabling, and power requirements for new imaging equipment. Can be bundled with room preparation. | Bundled pricing often offers discounts. Reduces the risk of compatibility issues and costly delays. | Ensures new equipment is operational quickly and efficiently, maximizing ROI and minimizing downtime. |
Key Considerations for Affordable Radiology Room Refurbishment
- Understanding Your Needs: Clearly define the scope of work. Are you replacing equipment, upgrading finishes, improving workflow, or all of the above? A detailed assessment prevents unnecessary spending.
- Phased Approach: Consider breaking down the project into phases. This allows for budgeting and implementation over time, easing the financial burden.
- Prioritizing Essential Upgrades: Focus on elements that directly impact patient safety, image quality, and staff efficiency first.
- Long-Term Value: While initial cost is important, consider the lifespan and maintenance of materials and equipment. Investing slightly more in durable options can save money in the long run.
- Compliance and Regulations: Ensure all refurbishments meet current healthcare standards and local building codes. Non-compliance can lead to costly rework or fines.
- Technology Integration: Plan for future technological advancements. Ensuring infrastructure can support new imaging modalities can save on future upgrades.
Verified Providers In Madagascar
Navigating healthcare options in Madagascar can be challenging. Ensuring you are engaging with verified and credentialed providers is paramount for your well-being. Franance Health stands out as a leading platform committed to connecting individuals with the highest quality, most trustworthy healthcare professionals in Madagascar. Our rigorous verification process and commitment to excellence make Franance Health the definitive choice for your healthcare needs.
| Provider Type | Franance Health Verification Includes | Benefits of Choosing Verified |
|---|---|---|
| General Practitioners | Medical License, Board Certification (if applicable), Clean Disciplinary Record | Accurate diagnosis, effective primary care, referrals to specialists. |
| Specialists (e.g., Cardiologists, Dermatologists, Pediatricians) | Medical License, Specialist Board Certification, Years of Experience, Hospital Affiliations | Expert diagnosis and treatment for specific conditions, advanced care options. |
| Surgeons | Medical License, Surgical Board Certification, Training in specific procedures, Surgical Outcomes Data (where available) | Safe and effective surgical interventions, specialized surgical expertise. |
| Dentists | Dental License, Specialization (if applicable), Continuing Education Records | Oral health maintenance, restorative and cosmetic dental procedures. |
| Mental Health Professionals (Psychiatrists, Psychologists) | Relevant Professional Licenses, Degree Verification, Specialization in therapeutic modalities | Confidential and effective mental health support, diagnosis and treatment of mental health conditions. |
Why Franance Health Credentials Matter:
- Unwavering Commitment to Quality: We meticulously vet every provider to ensure they meet stringent standards for expertise, ethical practice, and patient care.
- Verified Expertise: Franance Health confirms the qualifications, licenses, and certifications of all listed healthcare professionals.
- Patient-Centric Approach: Our verified providers are committed to delivering compassionate, personalized care tailored to individual needs.
- Trust and Transparency: We provide clear and accessible information about each provider's credentials, empowering you to make informed decisions.
- Access to a Wide Network: Franance Health offers a comprehensive directory of verified specialists across various medical disciplines.
- Peace of Mind: Knowing you are choosing a Franance Health-verified provider means a reduced risk of encountering unqualified or fraudulent practitioners.
Scope Of Work For Radiology Room Refurbishment & Fit-out Service
This Scope of Work (SOW) details the requirements for the refurbishment and fit-out of a radiology room. It outlines the technical deliverables and standard specifications necessary to transform an existing space into a fully functional and compliant radiology suite. The project encompasses all aspects of the renovation, from demolition and structural modifications to the installation of specialized radiology equipment and associated infrastructure. Adherence to all relevant building codes, healthcare regulations, and safety standards is paramount.
| Category | Deliverable | Standard Specification/Requirement |
|---|---|---|
| Demolition and Preparation | Removal of existing fixtures, non-load-bearing walls, flooring, and finishes. | Complete removal of specified elements. Waste disposal in accordance with environmental regulations. |
| Structural Modifications | Alterations to existing walls, creation of new openings, or reinforcement as per architectural drawings. | Compliance with structural engineering reports and local building codes. |
| Radiation Shielding Installation | Installation of lead lining or other approved shielding materials in walls, floors, and ceilings surrounding the imaging area. | Shielding thickness to meet diagnostic radiology radiation protection standards (e.g., NCRP Report 147, IEC 60580). Verification by a qualified physicist. |
| HVAC and Ventilation Systems | Installation of new or modification of existing HVAC system to ensure controlled temperature, humidity, and air changes. | Minimum air changes per hour (ACH) as per healthcare facility guidelines (e.g., ASHRAE 170). Positive or negative pressure as required for specific imaging modalities. HEPA filtration where specified. |
| Electrical Systems and Power Distribution | Installation of dedicated circuits for radiology equipment, backup power systems, and general room lighting. | Compliance with NEC, local electrical codes, and healthcare electrical standards. Isolation transformers and surge protection for sensitive equipment. Emergency power for critical systems. |
| Plumbing and Drainage | Installation of new or relocation of existing plumbing for sinks, eyewash stations, and potential drainage points. | Compliance with plumbing codes and healthcare facility standards. Backflow prevention devices where necessary. |
| Lighting and Illumination | Installation of ambient, task, and emergency lighting systems. | Illumination levels (lux) to meet recommendations for diagnostic imaging viewing and general room use. Dimmable controls for specific areas. |
| Wall and Floor Finishes | Application of durable, cleanable, and non-porous finishes. | Walls: Epoxy-coated paint or approved wall protection systems. Floors: Seamless, anti-static, and chemical-resistant vinyl or epoxy flooring. Junctions between floor and walls to be coved for ease of cleaning. |
| Ceiling Systems | Installation of a cleanable, durable ceiling grid and tiles. | Acoustically absorbent tiles where specified. Non-porous and easily cleanable material. |
| Door and Hardware Installation | Installation of new doors, including radiation-shielded doors where applicable, and associated hardware. | Lead-lined doors with appropriate seals. Heavy-duty hardware. Automatic door openers for accessibility and ease of use. |
| Data Cabling and Network Infrastructure | Installation of structured cabling for PACS, RIS, and other network-dependent systems. | Compliance with TIA/EIA standards. Category 6A or higher cabling. Dedicated network drops for radiology equipment. |
| Specialized Radiology Equipment Installation & Integration | Installation of imaging equipment (e.g., X-ray, CT, MRI, Ultrasound) and associated peripherals. | Installation and calibration to manufacturer specifications. Integration with existing IT infrastructure (PACS/RIS). Compliance with equipment-specific environmental requirements (temperature, humidity, power). |
| Medical Gas Systems (if applicable) | Installation of medical gas lines for specific equipment or patient care. | Compliance with NFPA 99 and other relevant standards. Color-coding and labeling as per regulations. |
| Security Systems | Installation of access control and CCTV systems as required. | Integration with existing facility security protocols. |
| Testing, Commissioning, and Handover | Performance testing of all installed systems and equipment. | Post-construction testing, including radiation safety surveys, HVAC performance verification, electrical load testing, and system integration checks. Provision of as-built drawings, O&M manuals, and warranties. |
Key Areas of Work
- Demolition and Preparation
- Structural Modifications
- Radiation Shielding Installation
- HVAC and Ventilation Systems
- Electrical Systems and Power Distribution
- Plumbing and Drainage
- Lighting and Illumination
- Wall and Floor Finishes
- Ceiling Systems
- Door and Hardware Installation
- Data Cabling and Network Infrastructure
- Specialized Radiology Equipment Installation & Integration
- Medical Gas Systems (if applicable)
- Security Systems
- Testing, Commissioning, and Handover
Service Level Agreement For Radiology Room Refurbishment & Fit-out Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Radiology Room Refurbishment & Fit-Out Service. It defines the expected service levels and the remedies for failure to meet these levels. This SLA applies to all approved refurbishment and fit-out projects within designated radiology departments.
| Service Component | Response Time Guarantee | Uptime Guarantee (Post-Handover) | Remedy for Failure |
|---|---|---|---|
| Initial Project Consultation & Scoping | Within 2 business days of request. | N/A | Escalation to Senior Project Manager and review of project timeline. |
| Design & Planning Phase (Client Approval) | Weekly progress updates. Critical design queries addressed within 1 business day. | N/A | Project Manager to provide detailed explanation and revised timeline. |
| On-Site Refurbishment & Fit-Out (Active Work) | On-site presence during scheduled working hours. Emergency site access within 4 hours. | N/A | Corrective actions implemented immediately. Potential for extended working hours or temporary resourcing. |
| Defect Rectification (During Project) | Minor defects: Within 2 business days. Major defects: Within 1 business day for assessment and planning of rectification. | N/A | Prioritization of rectification work with minimal impact on project schedule. |
| Post-Handover Defect Rectification (Warranty Period) | Within 3 business days for assessment and scheduling of rectification. | N/A | Rectification work to be completed within 5 business days of assessment for minor defects, and within 10 business days for major defects. |
| Equipment Installation & Calibration Support | On-site support during scheduled installation. Technical support available within 4 business hours during operational hours. | 99.5% availability of installed equipment (excluding planned maintenance and third-party equipment failure) for the first 3 months post-handover. | Service provider to provide temporary replacement equipment or expedited repair. Potential for service credit for extended downtime. |
| Emergency Site Access (Post-Handover for Critical Issues) | Within 2 business hours for critical operational disruptions impacting patient care. | N/A | Immediate mobilization of technical team for assessment and resolution. |
Service Objectives
- Ensure minimal disruption to existing radiology services during refurbishment and fit-out activities.
- Deliver high-quality, compliant, and functional radiology room environments.
- Provide timely and effective resolution of any issues or defects arising during or after the service delivery period.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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