Background
Verified Service Provider in Libya

Major Preventive Overhaul Service (Planned Overhaul) in Libya Engineering Excellence & Technical Support

Major Preventive Overhaul Service (Planned Overhaul) High-standard technical execution following OEM protocols and local regulatory frameworks.

Talk To Sales

Comprehensive Component Assessment & Refurbishment

Our Major Preventive Overhaul service in Libya includes a meticulous, multi-point inspection of all critical rotating and static equipment. We employ advanced diagnostic tools and non-destructive testing (NDT) methods to identify potential wear and tear, performing necessary repairs, replacements, or complete refurbishments to restore components to OEM specifications, significantly extending operational lifespan.

Optimized Performance & Efficiency Restoration

Beyond addressing immediate issues, our Planned Overhaul in Libya focuses on optimizing equipment performance. We conduct detailed performance testing before and after the overhaul, recalibrating systems and fine-tuning parameters to ensure maximum efficiency, reduced energy consumption, and adherence to stringent environmental regulations.

Proactive Risk Mitigation & Extended Uptime

By proactively identifying and rectifying potential failure points during our Major Preventive Overhaul, we significantly minimize the risk of unscheduled downtime and costly emergency repairs in Libya. This planned approach guarantees enhanced operational reliability and ensures your assets are prepared for sustained, high-demand performance.

What Is Major Preventive Overhaul Service (Planned Overhaul) In Libya?

A Major Preventive Overhaul Service, often referred to as a Planned Overhaul, is a comprehensive, systematic, and scheduled maintenance procedure for critical industrial assets. It goes beyond routine preventive maintenance by involving the complete disassembly, inspection, repair, refurbishment, and/or replacement of all major components and systems within a piece of equipment or facility. The primary objective is to restore the asset to its original design specifications, mitigate the risk of catastrophic failure, extend its operational lifespan, and enhance its overall performance and reliability. This service is typically conducted during planned downtimes to minimize operational disruption.

Who Needs It?Typical Use Cases in Libya
Operators of critical industrial assets with a high utilization rate.Refineries and petrochemical plants: Overhaul of distillation columns, reactors, compressors, and pumps.Power generation facilities (thermal, hydro, and potentially renewable): Overhaul of turbines, generators, boilers, and associated auxiliary systems.Oil and gas exploration and production (E&P) companies: Overhaul of drilling rigs, offshore platforms, processing facilities, and pipelines.Heavy manufacturing industries: Overhaul of large-scale machinery such as presses, rolling mills, and assembly lines.Transportation infrastructure operators: Overhaul of significant components in ports, airports, and railway systems.Water and wastewater treatment plants: Overhaul of pumps, filtration systems, and treatment units.
Assets operating in harsh environmental conditions or subjected to high stress.Companies aiming to optimize operational expenditure (OPEX) by preventing costly unplanned repairs.Organizations with stringent safety and environmental compliance requirements.Businesses seeking to maximize the return on investment (ROI) of their capital assets.

Key Aspects of Major Preventive Overhaul Service:

  • Scope: Encompasses a full strip-down, detailed inspection of all components for wear, damage, or degradation, and the implementation of necessary corrective actions.
  • Objectives: To prevent unplanned downtime, improve safety, restore performance, increase efficiency, extend asset life, and ensure compliance with regulatory standards.
  • Methodology: Involves advanced diagnostic techniques, non-destructive testing (NDT), component-level repairs or replacements, system calibration, and functional testing.
  • Planning: Requires meticulous planning regarding scheduling, resource allocation (personnel, parts, specialized equipment), and contingency measures.
  • Documentation: Comprehensive record-keeping of all activities performed, findings, replaced parts, and test results is crucial for future maintenance planning and compliance.

Who Needs Major Preventive Overhaul Service (Planned Overhaul) In Libya?

Major preventive overhaul service, also known as a planned overhaul, is a critical maintenance strategy designed to prevent catastrophic failures, extend the lifespan of assets, and ensure optimal operational efficiency. In Libya, a country with a significant industrial base, particularly in the oil and gas sector, this type of service is essential for a diverse range of clients. The primary focus is on heavy machinery, complex industrial equipment, and vital infrastructure that operates under demanding conditions and has a high cost of downtime.

Target Customer SegmentKey Departments InvolvedSpecific Equipment/AssetsReasons for Overhaul Service
Oil and Gas (Upstream)Production Operations, Maintenance Engineering, Drilling DepartmentsDrilling Rigs, Pumps, Compressors, Turbines, Subsea Equipment, WellheadsPreventing operational downtime, ensuring safety, maximizing recovery rates, extending asset life in harsh environments.
Oil and Gas (Downstream - Refineries & Petrochemicals)Process Engineering, Maintenance, Operations, Safety DepartmentsCrude Distillation Units, Furnaces, Heat Exchangers, Pumps, Compressors, Reactors, Storage TanksEnsuring process stability, preventing leaks and emissions, maintaining product quality, complying with safety regulations.
Power GenerationPlant Operations, Mechanical Maintenance, Electrical Maintenance, Technical ServicesTurbines (Gas, Steam, Hydro), Generators, Boilers, Transformers, Switchgear, Cooling TowersGuaranteeing continuous power supply, preventing blackouts, optimizing fuel efficiency, extending lifespan of critical generating assets.
Industrial ManufacturingProduction Management, Plant Maintenance, Quality ControlProduction Lines, Heavy-Duty Presses, Kilns, Furnaces, Conveyor Systems, Packaging MachineryMinimizing production interruptions, maintaining product consistency, reducing scrap rates, ensuring worker safety.
Water and DesalinationOperations, Maintenance, Water Quality DepartmentsDesalination Units (RO, Thermal), Large Pumps, Motors, Filters, Chemical Dosing SystemsEnsuring reliable supply of potable water, preventing costly breakdowns of essential services, maintaining water quality standards.

Target Customers for Major Preventive Overhaul Service in Libya

  • Oil and Gas Exploration and Production Companies
  • Refineries and Petrochemical Plants
  • Power Generation Facilities (Thermal, Hydroelectric, Renewable)
  • Industrial Manufacturing Plants (e.g., Cement, Steel, Food Processing)
  • Water Treatment and Desalination Plants
  • Heavy Machinery and Equipment Rental Companies
  • Mining and Mineral Processing Operations
  • Large-Scale Construction and Infrastructure Projects
  • Transportation and Logistics Hubs (e.g., Ports, Airports with heavy equipment)

Major Preventive Overhaul Service (Planned Overhaul) Process In Libya

This document outlines the typical workflow for a Major Preventive Overhaul (Planned Overhaul) service for industrial equipment in Libya, from the initial inquiry to the successful execution and handover. This process is crucial for ensuring the long-term reliability, safety, and efficiency of critical assets, minimizing unscheduled downtime, and extending equipment lifespan. The Libyan context may involve specific logistical considerations, regulatory requirements, and local partner engagement.

PhaseKey ActivitiesResponsible PartiesKey Deliverables/OutcomesLibyan Contextual Considerations
  1. Inquiry & Initial Contact
Client expresses interest in planned overhaul services. Service provider receives inquiry, gathers preliminary information about the equipment, its operating history, and desired overhaul timeframe.Client (Asset Owner), Service Provider (O&M Company/Specialist)Initial understanding of client's needs, basic equipment data.Language barriers (Arabic/English), potential need for local agent or representative.
  1. Technical Assessment & Scope Definition
Detailed site visit to inspect equipment, assess condition, identify specific areas requiring attention, and understand operating environment. Review of maintenance history and manufacturer recommendations. Collaborative definition of the overhaul scope (e.g., specific components to be replaced, inspections required, performance targets).Service Provider (Engineers, Technicians), Client (Operations, Maintenance)Detailed equipment condition report, agreed-upon overhaul scope of work, Bill of Materials (BOM) estimation.Access permits for site visits, coordination with plant operations for safe access, understanding of local safety regulations.
  1. Proposal Development & Quotation
Preparation of a comprehensive proposal including detailed scope of work, methodology, timeline, resource allocation (personnel, equipment), spare parts list, safety plan, and financial quotation. Consideration of lead times for imported parts.Service Provider (Commercial & Technical Teams)Formal proposal document, detailed quotation, risk assessment.Importation procedures for spare parts, potential customs duties and taxes, local currency fluctuations.
  1. Contract Negotiation & Award
Review of the proposal by the client, negotiation of terms and conditions (payment terms, warranties, liabilities, performance guarantees). Finalization and signing of the contract.Client (Procurement, Legal), Service Provider (Commercial, Legal)Signed contract, Purchase Order (PO) or equivalent.Familiarity with Libyan contract law and standard practices, local legal counsel engagement may be required.
  1. Pre-Mobilization & Planning
Detailed project planning: creation of work breakdown structure (WBS), scheduling, resource planning (personnel, tools, special equipment), procurement of all necessary spare parts and materials, development of detailed risk management plan, and obtaining all required permits and approvals.Service Provider (Project Management, Procurement, Engineering)Detailed project schedule, confirmed spare parts orders, pre-mobilization checklist, safety plan approval.Lead times for local procurement, availability of specialized tools or equipment locally, coordination with local authorities for necessary permits.
  1. Mobilization & Site Preparation
Transportation of personnel, tools, equipment, and materials to the site. Setting up of a dedicated work area, establishment of site safety procedures, and initial site briefings.Service Provider (Project Management, Logistics, Site Supervisors), Client (Site Access)Mobilized workforce and equipment on-site, established work area, site induction completed.Logistics for transportation (road conditions, security), accommodation for expatriate staff, customs clearance for equipment and materials.
  1. Execution of Overhaul Activities
Dismantling of equipment, thorough cleaning and inspection of all components. Repair or replacement of worn/defective parts as per the scope. Reassembly of equipment, adherence to manufacturer specifications and torque values. Implementation of the safety plan at all stages.Service Provider (Skilled Technicians, Engineers, Supervisors)Completed dismantling, inspection reports, repaired/replaced components, reassembled equipment.Availability of skilled local labor for support, language communication during execution, strict adherence to site-specific safety protocols.
  1. Testing & Commissioning
Performing functional tests, performance tests, and vibration analysis to ensure equipment operates within specified parameters. Verification of all safety features. Client witnessing of key tests.Service Provider (Commissioning Engineers, Technicians), Client (Operations, Quality Assurance)Test results reports, performance data, successful commissioning certificate.Availability of specific testing equipment, coordination with plant operations for synchronized testing.
  1. Documentation & Handover
Preparation of all project documentation, including final reports, inspection records, test results, as-built drawings (if applicable), and maintenance recommendations. Formal handover of the overhauled equipment to the client.Service Provider (Project Management, Technical Writers), Client (Operations, Maintenance)Comprehensive project documentation package, signed handover certificate.Ensuring documentation is in requested language(s), client's familiarity with reporting formats.
  1. Demobilization & Project Closure
Removal of all personnel, tools, and equipment from the site. Site restoration to its original condition (or as agreed). Final invoicing and project closure procedures.Service Provider (Project Management, Logistics)Site cleared, final invoice submitted, project closure report.Logistics for return of equipment, compliance with site departure procedures.
  1. Post-Overhaul Support & Reporting
Providing warranty support, addressing any issues that may arise post-overhaul, and potentially offering ongoing maintenance advice or services. Final performance review and lessons learned.Service Provider (After-Sales Support, Technical Service), Client (Operations, Maintenance)Warranty claims processed, performance feedback, lessons learned documentation.Establishing clear communication channels for post-service support, understanding client's long-term maintenance strategy.

Major Preventive Overhaul Service (Planned Overhaul) Workflow in Libya

  • Inquiry & Initial Contact
  • Technical Assessment & Scope Definition
  • Proposal Development & Quotation
  • Contract Negotiation & Award
  • Pre-Mobilization & Planning
  • Mobilization & Site Preparation
  • Execution of Overhaul Activities
  • Testing & Commissioning
  • Documentation & Handover
  • Demobilization & Project Closure
  • Post-Overhaul Support & Reporting

Major Preventive Overhaul Service (Planned Overhaul) Cost In Libya

Conducting a major preventive overhaul service, often referred to as a planned overhaul, for industrial machinery, vehicles, or complex systems in Libya involves significant investment. The cost is highly variable and depends on a multitude of factors. These overhauls are critical for ensuring long-term operational efficiency, preventing catastrophic failures, and extending the lifespan of assets. The pricing in Libya is influenced by the specific industry, the complexity of the equipment, the availability of specialized parts and technicians, and the current economic climate. It's crucial for organizations to factor in these costs for robust asset management and to avoid unexpected downtime. The Libyan Dinar (LYD) is the local currency, and pricing will be quoted in this denomination.

Service Type / Equipment CategoryEstimated Cost Range (LYD)Notes
Minor Preventive Maintenance (e.g., routine inspections, lubrication, filter changes)1,000 - 5,000 LYDExcludes major component repairs or replacements.
Mid-Level Preventive Overhaul (e.g., component checks, minor part replacements, system testing)10,000 - 50,000 LYDApplicable to medium-sized industrial equipment or a significant portion of a vehicle fleet.
Major Preventive Overhaul (e.g., full disassembly, critical component refurbishment/replacement, extensive testing)75,000 - 500,000+ LYDFor large industrial machinery, power generation equipment, or complex integrated systems. Costs can escalate significantly based on scale and complexity.
Specialized Equipment Overhaul (e.g., Oil & Gas Drilling Rigs, Large Turbines)200,000 - 1,000,000+ LYDHighly specialized and expensive due to unique components, safety protocols, and required expertise. Often involves international service providers.
Vehicle Fleet Overhaul (e.g., construction vehicles, large transport trucks)20,000 - 150,000 LYD per vehicle (average)Cost varies greatly depending on the type and condition of vehicles. Bulk fleet contracts may offer discounts.

Key Pricing Factors for Major Preventive Overhaul Service in Libya:

  • Type and Size of Equipment/Machinery: Larger and more complex machinery (e.g., industrial generators, oil and gas equipment, heavy construction machinery) will naturally incur higher costs.
  • Scope of the Overhaul: A comprehensive overhaul involving the disassembly, inspection, repair, and replacement of all critical components will be significantly more expensive than a partial overhaul.
  • Age and Condition of Equipment: Older equipment or machinery in poor condition may require more extensive repairs and replacement parts, driving up the cost.
  • Availability of Spare Parts: Sourcing specialized or imported spare parts can be a major cost driver, especially if there are supply chain disruptions or limited local availability. Costs can fluctuate based on import duties and shipping expenses.
  • Labor Costs and Expertise: The cost of skilled technicians, engineers, and specialized labor is a significant component. Finding qualified personnel for specific types of overhauls can impact pricing.
  • Location of Service: The remoteness of the site where the overhaul is to be performed can affect transportation costs for personnel and equipment, as well as logistics.
  • Downtime Costs (Indirect): While not a direct service cost, the cost of lost production or operational downtime during the overhaul is a crucial consideration for budgeting and justification of the service.
  • Contractual Agreements: Long-term service contracts with original equipment manufacturers (OEMs) or specialized service providers might offer more predictable pricing, but can also include premium fees.
  • Economic Conditions and Currency Fluctuations: The general economic stability in Libya and fluctuations in the Libyan Dinar can influence the cost of imported parts and services.
  • Regulatory and Compliance Requirements: Certain industries may have specific regulatory requirements for overhauls, which can add to the complexity and cost.

Affordable Major Preventive Overhaul Service (Planned Overhaul) Options

A Planned Overhaul, also known as a major preventive overhaul service, is a comprehensive and proactive approach to maintaining complex machinery and equipment. Instead of waiting for a failure to occur, this service involves dismantling, inspecting, repairing, and replacing worn-out components during scheduled downtime. This strategy significantly reduces the risk of unexpected breakdowns, minimizes costly emergency repairs, extends the lifespan of the equipment, and optimizes operational efficiency. We offer various value bundles to cater to different needs and budgets, alongside cost-saving strategies that make this essential service more accessible.

Cost-Saving StrategyDescriptionBenefit
Scheduled Downtime OptimizationPlanning overhauls during periods of low production or planned maintenance shutdowns.Avoids expensive rush fees and minimizes production loss.
Bundled Service DiscountsPurchasing a package of services rather than individual tasks.Offers a lower per-service cost compared to à la carte pricing.
Preventive Maintenance AgreementsLong-term contracts for regular overhauls at a fixed or discounted rate.Provides predictable budgeting and further discounts on regular service.
Component Reconditioning/RefurbishmentWhere feasible and cost-effective, restoring existing components instead of always replacing them.Reduces material costs and waste.
Bulk Part PurchasingLeveraging our supplier relationships to obtain discounted pricing on replacement parts when ordered in larger quantities for multiple overhauls.Lowers the overall cost of parts.
Early Detection & Minor RepairsThorough inspections during the overhaul can identify small issues that can be fixed cheaply before they become major, expensive problems.Prevents catastrophic failures and significantly reduces future repair costs.

Planned Overhaul Value Bundles

  • {"title":"Essential Care Package","description":"Our most budget-friendly option, focusing on critical wear components and essential inspections. Ideal for equipment with moderate usage or when budget is a primary concern."}
  • {"title":"Comprehensive Performance Bundle","description":"Includes all Essential Care Package services plus a more in-depth inspection of secondary systems and replacement of commonly failing parts. Offers a good balance of cost and extensive preventative maintenance."}
  • {"title":"Premium Uptime Solution","description":"Our most complete package, covering all aspects of a major overhaul. Includes advanced diagnostic checks, replacement of all critical and high-wear components, and performance optimization. Designed for mission-critical equipment where minimizing downtime is paramount."}
  • {"title":"Customized Overhaul Plan","description":"For unique equipment or specific operational requirements, we can tailor a package to your exact needs, ensuring you only pay for what you truly require."}

Verified Providers In Libya

In Libya's evolving healthcare landscape, identifying and accessing verified providers is paramount for ensuring quality care and patient safety. Franance Health stands out as a leading entity, rigorously vetting and accrediting healthcare facilities and professionals. This commitment to verification not only builds trust but also elevates the standard of medical services available. This document outlines Franance Health's credentialing process and highlights why their accredited providers represent the best choice for individuals seeking reliable healthcare in Libya.

Provider TypeBenefits of Franance Health VerificationKey Indicators of Quality
HospitalsEnsured adherence to international patient safety goals, advanced medical equipment, and highly qualified medical staff. Reduced risk of medical errors and improved patient outcomes.Low infection rates, high patient satisfaction scores, availability of specialized medical departments, adherence to strict sterilization protocols.
Clinics & Diagnostic CentersAccurate and reliable diagnostic services, modern testing equipment, and expert interpretation of results. Timely and precise diagnoses are crucial for effective treatment.Accredited laboratory procedures, updated diagnostic machinery, qualified technicians and radiologists, efficient reporting turnaround times.
Specialist Medical ProfessionalsVerified expertise and licensure, demonstrating a commitment to ongoing professional development. Patients can be confident in the competency and experience of their chosen doctor.Board certifications, documented continuing medical education, positive patient reviews, absence of disciplinary actions.
Emergency ServicesRapid response times, well-equipped ambulances, and highly trained emergency medical personnel. Critical for life-saving interventions.Average response times, availability of advanced life support on ambulances, certified paramedics and EMTs.

Franance Health's Credentialing Process: A Commitment to Excellence

  • Rigorous On-site Inspections: Franance Health conducts thorough, on-site assessments of facilities, examining infrastructure, equipment, and adherence to international safety and hygiene standards.
  • Professional Qualification Verification: All medical professionals undergo a comprehensive check of their licenses, certifications, and educational backgrounds to ensure they meet and exceed national and international benchmarks.
  • Patient Care Protocols Review: Franance Health scrutinizes patient care pathways, treatment methodologies, and emergency response procedures to guarantee effective and compassionate care.
  • Continuous Quality Monitoring: Accreditation is not a one-time event. Franance Health implements ongoing monitoring and regular re-evaluations to ensure providers consistently maintain their high standards.
  • Patient Feedback Integration: A robust system is in place to collect and analyze patient feedback, which is a crucial component in the ongoing assessment of provider performance.
  • Adherence to Ethical Practices: Franance Health verifies that all providers uphold the highest ethical standards in patient treatment, data privacy, and professional conduct.

Scope Of Work For Major Preventive Overhaul Service (Planned Overhaul)

This Scope of Work (SOW) details the requirements for a Major Preventive Overhaul Service (Planned Overhaul) for critical equipment. This overhaul is designed to maintain optimal operational performance, prevent unexpected failures, extend equipment lifespan, and ensure safety compliance. The service includes detailed inspection, component replacement, calibration, testing, and documentation.

SectionDescriptionTechnical DeliverablesStandard Specifications / Requirements
  1. Mobilization and Site Preparation
Mobilization of skilled personnel, specialized tools, equipment, and materials to the site. Site preparation including safety barricades, lighting, and temporary power as needed.
  • Mobilization Plan
  • Site Safety Plan
  • Personnel Qualifications Records
  • Adherence to client's site access and safety procedures.
  • Competent and certified personnel for all tasks.
  • Availability of necessary lifting and handling equipment.
  1. Equipment Shutdown and Isolation
Safe and controlled shutdown of the equipment. Lockout/Tagout (LOTO) procedures to ensure complete energy isolation.
  • LOTO Procedure Documentation
  • Pre-shutdown Inspection Report
  • Compliance with relevant LOTO standards (e.g., OSHA 29 CFR 1910.147).
  • Verification of energy isolation before commencement of work.
  1. Disassembly and Cleaning
Systematic disassembly of the equipment to allow for thorough inspection of all components. Cleaning of all parts to remove contaminants.
  • Detailed Disassembly Log
  • Cleaning Verification Report
  • Use of approved cleaning agents and methods.
  • Preservation of components to prevent damage or corrosion during cleaning.
  • Documentation of component condition prior to cleaning.
  1. Inspection and Non-Destructive Testing (NDT)
Comprehensive visual inspection of all components. Application of NDT methods as specified to detect internal defects.
  • Detailed Inspection Reports (including photographs)
  • NDT Reports (e.g., UT, MT, PT, VT)
  • Inspection criteria based on OEM recommendations and industry best practices.
  • Certified NDT technicians and calibrated equipment.
  • Reporting in accordance with recognized NDT standards (e.g., ASNT SNT-TC-1A).
  1. Component Repair and Replacement
Repair or replacement of worn, damaged, or out-of-specification components. Procurement of OEM or equivalent parts.
  • Bill of Materials (BOM) for replaced parts
  • Component Repair Reports
  • Certificate of Conformance for new parts
  • Use of genuine OEM parts or approved equivalents.
  • Repair procedures adhering to manufacturer guidelines.
  • Traceability of all replaced parts.
  1. Reassembly and Lubrication
Systematic reassembly of the equipment following manufacturer's procedures. Application of specified lubricants.
  • Reassembly Checklists
  • Lubrication Schedule and Product Data Sheets
  • Strict adherence to OEM assembly drawings and torque specifications.
  • Use of approved lubricants and greases.
  • Verification of proper alignment and clearances.
  1. Calibration and Adjustments
Calibration of all instruments, sensors, and control systems to ensure accuracy and performance.
  • Calibration Certificates
  • Adjustment Records
  • Calibration performed by certified technicians using traceable standards.
  • Calibration frequencies and tolerances as per OEM or client specifications.
  1. Performance Testing and Commissioning
Post-overhaul testing of the equipment under various operating conditions to verify performance and functionality.
  • Pre-commissioning Checklists
  • Performance Test Reports (including data logs)
  • Commissioning Report
  • Testing conducted in accordance with OEM's commissioning procedures.
  • Acceptance criteria defined by OEM specifications or client requirements.
  • Demonstration of stable and efficient operation.
  1. Final Cleaning and Preservation
Final cleaning of the equipment to remove any residual debris. Application of protective coatings or preservation measures.
  • Final Cleaning Report
  • Preservation Procedures Documentation
  • High-quality finish and presentation.
  • Application of specified anti-corrosion coatings if applicable.
  1. Documentation and Handover
Compilation of all documentation, including reports, logs, certificates, and recommendations. Formal handover of the overhauled equipment.
  • Final Overhaul Report (including executive summary)
  • As-Built Drawings (if modified)
  • Recommended Spare Parts List
  • Maintenance Recommendations
  • Comprehensive and well-organized documentation package.
  • Clear and concise recommendations for future maintenance and operation.
  1. Demobilization
Removal of all personnel, tools, equipment, and temporary facilities from the site.
  • Demobilization Plan
  • Site Clearance Certificate
  • Leave the site in a clean and orderly condition.
  • Adherence to client's site departure procedures.

Key Objectives of Major Preventive Overhaul Service

  • Restore equipment to original manufacturer specifications or better.
  • Identify and rectify potential failure points before they occur.
  • Enhance equipment reliability and availability.
  • Minimize unscheduled downtime and associated production losses.
  • Ensure compliance with all relevant safety and environmental regulations.
  • Provide a comprehensive record of all work performed and recommendations for future maintenance.

Service Level Agreement For Major Preventive Overhaul Service (Planned Overhaul)

This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Major Preventive Overhaul Service (Planned Overhaul). This SLA is designed to ensure minimal disruption to operations and timely restoration of equipment functionality after scheduled maintenance.

Service ComponentDescriptionTarget MetricGuarantee/SLA
Planned Overhaul SchedulingAdvance notification and agreement on overhaul windows.Minimum 30 days advance notice.Overhaul windows agreed upon mutually with the client, respecting operational needs.
Overhaul Completion TimeTime from start of overhaul to equipment readiness for testing.Defined per overhaul scope.Agreed upon in the specific Overhaul Work Order.
Post-Overhaul Testing and ValidationTime from completion of overhaul to successful operational testing.Maximum 48 hours (for standard overhauls).95% of overhauls completed within 48 hours.
Critical Issue Response (During Overhaul Window)Time to acknowledge and assign a technician for critical issues identified during the overhaul process.1 hour.Within 1 hour for all critical issues.
Non-Critical Issue Response (During Overhaul Window)Time to acknowledge and assign a technician for non-critical issues identified during the overhaul process.4 business hours.Within 4 business hours for all non-critical issues.
Uptime Guarantee (Post-Overhaul)Guaranteed operational availability of the equipment after successful completion and validation of the overhaul.98% uptime.98% uptime measured monthly, excluding scheduled maintenance windows.
Root Cause Analysis (RCA) & Corrective ActionTime to provide an RCA for any failure causing downtime exceeding the Uptime Guarantee.5 business days.Within 5 business days of confirmed downtime event.

Key Service Level Objectives

  • Response Time: The time taken for our support team to acknowledge and begin addressing a reported issue during the scheduled overhaul period.
  • Uptime Guarantee: The guaranteed percentage of operational availability of the equipment post-overhaul, considering planned downtime for maintenance.
  • Notification Period: The advance notice provided for scheduled maintenance windows.
  • Escalation Procedures: Defined steps for escalating issues that exceed standard response times.
In-Depth Guidance

Frequently Asked Questions

Background
Phase 02: Execution

Ready when you are

Let's scope your Major Preventive Overhaul Service (Planned Overhaul) in Libya project in Libya.

Speak to Sales