
Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) in Libya
Engineering Excellence & Technical Support
Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) High-standard technical execution following OEM protocols and local regulatory frameworks.
Restored Patient Comfort & Safety
Expert repair and refurbishment of hospital beds, ensuring optimal patient positioning, pressure relief, and overall safety. We specialize in restoring critical functions to prevent further injury and enhance patient recovery.
Enhanced Mobility & Independence
Comprehensive servicing of wheelchairs and mobility aids, guaranteeing smooth operation, secure braking systems, and ergonomic adjustments. Our goal is to restore independence and ease of movement for patients and staff alike.
Optimized Clinical Workflow Efficiency
Swift and reliable repair of medical trolleys and transport equipment. We focus on maintaining structural integrity, functional mechanisms, and smooth maneuverability to ensure efficient patient transport, medication delivery, and overall hospital logistics.
What Is Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) In Libya?
Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) in Libya refers to the provision of specialized maintenance, restoration, and refurbishment of essential medical equipment and furniture within healthcare facilities in Libya. This service is crucial for ensuring the operational integrity, safety, and longevity of critical patient care assets. It encompasses a range of technical interventions aimed at addressing wear and tear, functional defects, and structural damage that inevitably occur with the intensive use of hospital furniture.
| Beneficiary Category | Needs Addressed | Typical Use Cases |
|---|---|---|
| Hospitals and Clinics (Public & Private): | Ensuring continuous availability of functional patient beds for admissions and procedures. Maintaining the mobility and safety of patients through reliable wheelchairs. Guaranteeing efficient patient transport and handling via operational trolleys. Cost-effective alternative to frequent replacement of capital equipment. Compliance with healthcare regulations and patient safety standards. | Patient Admissions & Discharges: Repairing beds that are difficult to adjust or have broken side rails. Surgical Procedures: Ensuring trolleys are stable and maneuverable for transporting patients to and from operating rooms. Rehabilitation Services: Fixing worn-out components on wheelchairs to facilitate patient independence. Inpatient Care: Maintaining the functionality of electric beds for patient comfort and nurse accessibility. Emergency Departments: Rapid repair of trolleys for urgent patient transfers. |
| Rehabilitation Centers: | Restoring the functionality and safety of specialized wheelchairs and therapy equipment. Extending the service life of mobility aids essential for patient recovery. | Physical Therapy Sessions: Repairing wheelchair brakes or adjustable seating. Daily Living Aids: Refurbishing mobility aids used by individuals with long-term disabilities. |
| Ambulance Services: | Maintaining the reliability and safety of stretchers and patient transport equipment used in pre-hospital care. Ensuring equipment is robust for demanding field conditions. | Patient Extrication: Repairing cot latches or wheel mechanisms on stretchers. Onboard Transport: Ensuring patient immobilization devices on ambulances are secure. |
| Medical Supply & Equipment Distributors: | Providing refurbishment services for returned or older stock to enable resale or continued use. Offering maintenance contracts as a value-added service to their clients. | Stock Reconditioning: Restoring used or display models of hospital beds or wheelchairs. Service Agreements: Offering ongoing maintenance for equipment sold to healthcare facilities. |
Key Aspects of Hospital Furniture Repair Service:
- Diagnosis and Assessment: Technicians evaluate the condition of hospital beds (manual and electric), wheelchairs, patient trolleys, IV stands, examination tables, and other related furniture to identify mechanical failures, structural weaknesses, cosmetic damage, and upholstery issues.
- Mechanical and Electrical Repair: This includes repairing or replacing worn-out components such as motors, actuators, hydraulic systems, braking mechanisms, castor wheels, and adjustment levers on beds and wheelchairs. For electric beds, diagnosis and repair of control panels, wiring, and power supply units are also included.
- Structural Repair and Reinforcement: Addressing issues like bent frames, cracked supports, loose joints, and compromised welds on beds, trolleys, and wheelchairs to restore structural integrity and prevent catastrophic failure.
- Upholstery and Surface Refinishing: Replacing torn, stained, or degraded padding and upholstery on beds and wheelchairs with hospital-grade, antimicrobial materials. Refinishing or repainting surfaces to improve hygiene, aesthetics, and prevent rust or corrosion.
- Safety System Restoration: Ensuring that all safety features, such as side rails, restraints, locking mechanisms, and emergency stop buttons, are fully functional and meet relevant safety standards.
- Preventative Maintenance: Conducting scheduled inspections and servicing to identify potential issues before they lead to major failures, thereby extending the lifespan of the equipment.
- Sanitization and Sterilization: Post-repair cleaning and sanitization procedures to ensure the furniture is safe for patient use and meets infection control protocols.
Who Needs Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) In Libya?
Hospital furniture, including beds, wheelchairs, and trolleys, are essential for patient care and mobility within healthcare facilities. Over time, these vital pieces of equipment can experience wear and tear, leading to malfunctions, safety hazards, and a diminished patient experience. A reliable hospital furniture repair service is crucial to ensure the continued functionality, safety, and longevity of these assets. This document outlines the primary entities and departments in Libya that would benefit significantly from such a specialized service.
| Department | Specific Furniture Items Requiring Repair | Reasons for Repair Need | Impact of Well-Maintained Furniture |
|---|---|---|---|
| Inpatient Wards | Hospital Beds (manual/electric), Overbed Tables, Bedside Cabinets, Visitor Chairs | Mechanical failures, broken parts, upholstery damage, wheel issues, hygiene concerns | Improved patient comfort, mobility, safety, and reduced risk of falls or pressure sores. |
| Outpatient Clinics & Waiting Areas | Wheelchairs, Trolleys (patient transport, medical supply), Waiting Room Chairs, Examination Tables | Worn-out wheels, broken frames, ripped upholstery, malfunctioning brakes, general wear and tear | Efficient patient flow, enhanced patient experience, accessibility, and safe transport of equipment. |
| Emergency & Critical Care Units | ICU Beds, Cardiac Trolleys, Ventilator Stands, Anesthesia Carts, Stretcher Beds | High usage, complex mechanisms, critical component failures, need for immediate reliability | Ensuring life-saving equipment is fully functional and safe for critical patient interventions. |
| Surgical & Operating Rooms | Surgical Trolleys, Mayo Stands, Anesthesia Carts, Instrument Trays, Patient Transfer Trolleys | Sterilization cycles impact, frequent movement, mechanical wear, need for precise functionality | Maintaining sterile environments, enabling smooth surgical procedures, and ensuring patient safety during transfers. |
| Rehabilitation Centers | Therapy Beds, Specialized Wheelchairs, Transfer Aids, Exercise Equipment Frames | Specific wear patterns from therapeutic use, need for specialized parts, maintaining safety for therapy sessions | Facilitating patient recovery, ensuring safety during therapeutic activities, and extending equipment lifespan. |
| Pharmacy & Laboratories | Medication Carts, Specimen Trolleys, Stretcher Trolleys for transport | Frequent use, potential for chemical exposure, need for secure and stable transport | Safe and efficient transport of medications and samples, preventing contamination or spills. |
Target Customers & Departments in Libya Requiring Hospital Furniture Repair Services
- {"title":"Public Hospitals","description":"These are the cornerstone of the Libyan healthcare system, serving a vast population. They often operate with significant patient volume and require a constant state of readiness for their furniture. Their budget constraints might also make repair a more cost-effective solution than outright replacement."}
- {"title":"Private Hospitals & Clinics","description":"While often better resourced, private facilities also face the reality of equipment wear and tear. Maintaining high standards of patient comfort and operational efficiency is paramount to their reputation and patient satisfaction. Repair services help them minimize downtime and optimize their investment in furniture."}
- {"title":"Specialty Centers (e.g., Rehabilitation Centers, Dialysis Centers)","description":"Facilities focusing on specific medical needs often have specialized furniture that requires expert knowledge for repair. For example, rehabilitation equipment and specialized dialysis chairs need to be in perfect working order for patient safety and treatment effectiveness."}
- {"title":"Maternity & Pediatric Hospitals","description":"These facilities require safe and comfortable environments for mothers and children. Malfunctioning infant incubators, specialized birthing beds, or child-friendly wheelchairs can pose significant risks and require prompt, professional attention."}
- {"title":"Government Health Ministries & Procurement Departments","description":"These entities are responsible for overseeing the quality and maintenance of healthcare infrastructure across the country. They can contract repair services to ensure that public health facilities are adequately equipped and maintained."}
- {"title":"Non-Governmental Organizations (NGOs) & International Aid Organizations","description":"Organizations operating healthcare programs or providing medical supplies in Libya will also have a need for repair services to maintain the equipment they distribute or use in their facilities, especially in remote or underserved areas."}
Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Process In Libya
This document outlines the typical workflow for a hospital furniture repair service in Libya, specifically for beds, wheelchairs, and trolleys. The process is designed to ensure efficient and effective restoration of essential medical equipment.
| Stage | Description | Key Activities | Responsible Party | Documentation |
|---|---|---|---|---|
| Inquiry and Initial Assessment | The process begins when a hospital or healthcare facility identifies a need for repair. | Hospital: Contacts the repair service with details of the faulty furniture (type, model, nature of damage). <br> Service Provider: Gathers information, asks clarifying questions, and may arrange for an initial inspection if necessary (especially for complex issues or large quantities). | Hospital/Healthcare Facility, Repair Service Provider | Inquiry Log, Initial Damage Report (if applicable) |
| Quotation and Approval | Based on the assessment, a detailed quote is prepared. | Service Provider: Assesses parts needed, labor hours, and provides a formal quotation including cost, estimated turnaround time, and warranty information. <br> Hospital: Reviews the quotation and provides formal approval (purchase order or written confirmation). | Repair Service Provider, Hospital/Healthcare Facility | Quotation/Estimate, Purchase Order/Approval Document |
| Scheduling and Pickup/Delivery | Arrangements are made to get the furniture to the repair facility. | Service Provider: Schedules a convenient time for pickup. <br> Hospital: Prepares furniture for pickup. <br> Logistics: Pickup and transportation of the faulty furniture to the repair workshop. | Repair Service Provider, Hospital/Healthcare Facility, Logistics Team | Pickup Schedule, Delivery/Receipt Confirmation |
| Repair Execution | The actual repair work is performed by skilled technicians. | Technicians: Dismantle, diagnose, repair or replace faulty components (e.g., welding frames, replacing wheels, repairing upholstery, servicing mechanisms). <br> Parts Management: Ordering or using existing spare parts. | Repair Service Provider (Technicians) | Repair Log/Work Order, Parts Used Record |
| Quality Control and Testing | Ensuring the repaired furniture meets functional and safety standards. | Technicians/Quality Control Team: Conduct thorough testing of all repaired functions (e.g., bed adjustments, wheelchair maneuverability, trolley stability). <br> Safety Checks: Ensuring all safety features are operational. | Repair Service Provider (Technicians, QC Team) | Quality Control Checklist, Test Report |
| Completion and Handover | The repaired furniture is prepared for return and handed back to the hospital. | Service Provider: Cleans and packages the furniture. <br> Logistics: Arranges for delivery back to the hospital. <br> Hospital: Inspects the repaired items upon receipt and signs off on completion. | Repair Service Provider, Hospital/Healthcare Facility, Logistics Team | Delivery/Handover Note, Completion Certificate |
| Invoicing and Payment | The final billing and payment process. | Service Provider: Issues the final invoice based on the approved quotation and actual work performed. <br> Hospital: Processes the payment according to agreed terms. | Repair Service Provider, Hospital/Healthcare Facility | Final Invoice, Payment Receipt |
Hospital Furniture Repair Service Process in Libya (Beds/Wheelchairs/Trolleys)
- Inquiry and Initial Assessment:
- Quotation and Approval:
- Scheduling and Pickup/Delivery:
- Repair Execution:
- Quality Control and Testing:
- Completion and Handover:
- Invoicing and Payment:
Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Cost In Libya
Hospital furniture, such as beds, wheelchairs, and trolleys, plays a crucial role in patient care and efficient hospital operations. When these items require repair in Libya, understanding the associated costs is important for budget planning. The pricing for hospital furniture repair services in Libya is influenced by several key factors, leading to a range of costs in the local currency, the Libyan Dinar (LYD).
| Furniture Type | Typical Repair Scope | Estimated Cost Range (LYD) |
|---|---|---|
| Hospital Bed (Manual/Basic Electric) | Lubrication, minor adjustments, wheel replacement, upholstery repair, simple mechanism fixes | 200 - 800 LYD |
| Hospital Bed (Advanced Electric/ICU) | Motor/actuator repair/replacement, control panel issues, complex frame repairs, electronic component troubleshooting | 500 - 2,000+ LYD |
| Wheelchair (Manual) | Tire/tube replacement, brake adjustment/repair, armrest/footrest repair, frame straightening, bearing replacement | 100 - 500 LYD |
| Wheelchair (Electric/Power) | Motor repair/replacement, battery issues, controller troubleshooting, joystick repair, chassis repair | 400 - 1,500+ LYD |
| Trolley (Utility/Patient Transfer) | Wheel replacement, bearing lubrication, handle repair, shelf reinforcement, brake fixes | 80 - 400 LYD |
| Trolley (Specialized - e.g., Anesthesia, Surgical) | Complex drawer mechanisms, specialized fittings, minor structural repairs, wheel alignment | 200 - 700 LYD |
Factors Influencing Hospital Furniture Repair Costs in Libya
- Type and Complexity of Damage: Minor issues like a loose bolt or a torn cushion are significantly cheaper to fix than major structural damage, broken mechanisms, or extensive rust on metal components. Specialized equipment like adjustable hospital beds with electrical components will naturally have higher repair costs than simpler manual wheelchairs.
- Type of Furniture: The inherent cost and complexity of the furniture itself impact repair expenses. Repairing a standard hospital bed will differ in price from repairing a specialized ICU bed, a bariatric wheelchair, or a complex operating theatre trolley.
- Availability of Spare Parts: The ease of sourcing specific replacement parts in Libya is a major cost determinant. If parts are readily available locally, costs will be lower. If parts need to be imported, especially from overseas, shipping, customs duties, and the price of the imported part will significantly increase the overall repair cost.
- Labor Costs: The skill level of the technician and the prevailing labor rates in the specific region of Libya will affect pricing. Technicians with specialized knowledge in repairing medical equipment command higher wages. Overtime or emergency repair requests can also incur additional charges.
- Service Provider's Overhead: The operational costs of the repair service, including workshop expenses, tools, transportation, and administrative overhead, are factored into their pricing structure. Larger, more established service providers might have higher overheads but can offer more comprehensive guarantees.
- Urgency of Repair: Hospitals often require urgent repairs to minimize disruption to patient care. Expedited services or emergency call-outs typically come with a premium price tag.
- Geographic Location within Libya: Costs can vary between major cities like Tripoli and Benghazi, and more remote regions due to differences in labor availability, transportation costs, and the general cost of doing business.
- Warranty Status: If the furniture is still under warranty from the manufacturer or a previous service provider, some repairs might be covered, reducing out-of-pocket expenses. However, many repairs are for out-of-warranty items.
Affordable Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Options
Maintaining hospital equipment like beds, wheelchairs, and trolleys is crucial for patient care and operational efficiency. Our affordable repair service offers a cost-effective solution to prolong the life of your valuable assets and prevent unexpected downtime. We understand that budget constraints are a reality for many healthcare facilities, which is why we've developed flexible service options, including value bundles and strategic cost-saving measures, to ensure you receive high-quality repairs without breaking the bank.
| Service Option | Description | Key Features | Ideal For |
|---|---|---|---|
| Standard Repair | Individual repair of specific damaged or malfunctioning equipment. | On-demand service, component replacement, diagnostic assessment. | Facilities with occasional, isolated repair needs. |
| Value Bundle: Preventative Maintenance Package | Regularly scheduled inspections and minor maintenance to prevent major breakdowns. | Scheduled site visits, lubrication, tightening of bolts, cleaning, basic adjustments. | Facilities looking to proactively manage equipment and reduce future repair costs. |
| Value Bundle: Fleet Repair & Maintenance Plan | Comprehensive plan covering a defined set of equipment over a period, including repairs and preventative maintenance. | Discounted rates on repairs, priority service, dedicated account manager, scheduled maintenance. | Hospitals and clinics with a significant volume of equipment requiring ongoing care. |
| Cost-Saving Strategy: Bulk Repair Discount | Receive reduced pricing when scheduling multiple repairs at once. | Negotiated rates based on the volume of equipment needing repair. | Facilities with multiple pieces of equipment requiring attention simultaneously. |
| Cost-Saving Strategy: Refurbishment vs. Replacement | Expert assessment to determine if refurbishment is a viable and more economical alternative to purchasing new. | Component upgrades, cosmetic repairs, structural reinforcement. | Facilities with older but repairable equipment where new purchases are not financially feasible. |
| Cost-Saving Strategy: OEM vs. Compatible Parts | Offering a choice between original manufacturer parts and high-quality compatible parts, where appropriate, to manage costs. | Transparent explanation of the benefits and considerations for each part type. | Cost-conscious facilities looking for the best value without compromising quality for specific repairs. |
Key Benefits of Our Affordable Hospital Furniture Repair Service
- Extended Equipment Lifespan: Prevent costly replacements by addressing issues early.
- Improved Patient Safety & Comfort: Ensure reliable and functional equipment for patient well-being.
- Reduced Downtime: Minimize disruptions to your services with prompt and efficient repairs.
- Cost Savings: Significantly lower expenses compared to purchasing new equipment.
- Expert Technicians: Skilled professionals experienced with a wide range of hospital furniture.
- Transparent Pricing: Clear and upfront cost estimates with no hidden fees.
Verified Providers In Libya
In the challenging landscape of healthcare access in Libya, identifying reliable and trustworthy medical providers is paramount. Franance Health has emerged as a leader, distinguished by its rigorous credentialing process and a commitment to upholding the highest standards of care. This document outlines the verified providers available through Franance Health and explains why their credentials solidify them as the best choice for individuals seeking quality medical services in Libya.
| Category | Verification Aspect | Why it Matters for Patients |
|---|---|---|
| Professional Licensure | Valid and current medical licenses from Libyan authorities. | Ensures legal and authorized medical practice, protecting patients from unqualified individuals. |
| Specialty Certification | Verified certifications in specific medical fields. | Guarantees patients receive care from experienced specialists, leading to more accurate diagnoses and effective treatments. |
| Educational Background | Scrutiny of medical school and postgraduate training. | Confirms a strong theoretical foundation and practical skills acquired from reputable institutions. |
| Experience | Assessment of years in practice and professional history. | Indicates a provider's hands-on expertise and ability to handle a wide range of medical cases. |
| Continuing Education | Participation in ongoing medical training and conferences. | Ensures providers are up-to-date with the latest medical knowledge, technologies, and treatment protocols. |
| Ethical Compliance | Adherence to professional ethical guidelines. | Promotes patient trust, confidentiality, and respectful treatment throughout the healthcare journey. |
Franance Health's Verified Provider Credentials:
- Professional Licensure & Registration: All Franance Health verified providers undergo a thorough check to ensure they possess valid and current medical licenses and registrations with the relevant Libyan authorities. This guarantees they are legally authorized to practice medicine.
- Specialty Certification: Providers are verified for their specific medical specializations and certifications. This ensures that patients are connected with experts in their required fields, from general practitioners to highly specialized surgeons.
- Educational Background & Training: Franance Health scrutinizes the educational institutions attended and the residency/fellowship training completed by its affiliated medical professionals. This verifies their foundational knowledge and advanced skill sets.
- Experience & Track Record: A review of professional experience, including the duration of practice and any previous affiliations, is conducted. This helps to assess the provider's practical expertise and established reputation.
- Peer Review & Reputation: Franance Health may incorporate insights from peer reviews and professional networks to gauge the reputation and standing of a provider within the medical community.
- Continuing Medical Education (CME): Commitment to ongoing professional development is a key criterion. Verified providers demonstrate active participation in CME programs, ensuring they remain updated on the latest medical advancements and best practices.
- Adherence to Ethical Standards: All Franance Health partners are expected to uphold strict ethical codes of conduct and patient-centered care principles.
- Facility Accreditation (where applicable): For clinics and hospitals, Franance Health also verifies relevant facility accreditations, ensuring a safe and well-equipped environment for patient care.
Scope Of Work For Hospital Furniture Repair Service (Beds/wheelchairs/trolleys)
This Scope of Work (SOW) outlines the requirements for a Hospital Furniture Repair Service, specifically focusing on beds, wheelchairs, and trolleys. The service aims to restore the functionality, safety, and aesthetic appeal of these essential medical equipment items, ensuring minimal disruption to hospital operations. The contractor will be responsible for diagnosis, repair, replacement of parts, and preventative maintenance as specified. Technical deliverables will include detailed repair reports, parts inventories, and functional test results. Standard specifications will be adhered to, ensuring all repairs meet or exceed manufacturer guidelines and relevant safety standards.
| Equipment Type | Common Issues | Standard Specification / Requirement | Technical Deliverable |
|---|---|---|---|
| Hospital Beds (Manual/Electric) | Malfunctioning height adjustment, broken side rails, worn mattress support, non-functional castors, electrical component failure. | All repairs must ensure full functionality of all patient safety features (e.g., bed rails, locks). Electrical components must be replaced with OEM-equivalent or approved parts. Bed frame integrity must be restored to original load-bearing capacity. Mattress surfaces to be sanitized and free of tears/stains. | Detailed Repair Report including: Diagnosis, Parts Replaced (OEM part numbers where applicable), Labor Hours, Functional Test Results (e.g., full range of motion, lock integrity), Safety Compliance Checklist. |
| Wheelchairs | Stiff or seized wheels, broken spokes, worn tires, faulty brakes, ripped upholstery, damaged frame. | Wheelchair frame structural integrity must be maintained. Brakes must provide secure locking action. Upholstery to be repaired or replaced with durable, easily cleanable, and flame-retardant material. All wheel bearings to be lubricated or replaced. Max weight capacity to be confirmed. | Detailed Repair Report including: Diagnosis, Parts Replaced, Labor Hours, Brake Functionality Test, Wheel Rotation and Lock Test, Upholstery Condition Report. |
| Trolleys (e.g., Mayo, Instrument, Utility) | Wobbly castors, damaged shelves/trays, bent frame, faulty braking systems (if applicable), loose fittings. | Trolley stability and maneuverability must be restored. Shelf/tray integrity and load-bearing capacity must be ensured. All fixings to be tightened or replaced. Braking systems to operate effectively. Surfaces to be smooth and easy to clean. | Detailed Repair Report including: Diagnosis, Parts Replaced, Labor Hours, Stability Test, Load Capacity Confirmation (visual inspection for signs of strain), Brake Test (if applicable). |
Key Service Areas and Deliverables
- On-site assessment and diagnosis of furniture defects.
- Repair of mechanical and structural components (e.g., bed frames, wheel assemblies, braking systems).
- Replacement of worn or damaged parts (e.g., upholstery, padding, casters, actuators).
- Cleaning and sanitization of repaired furniture.
- Functional testing and quality assurance checks.
- Documentation of all repairs, including parts used and labor hours.
- Preventative maintenance schedule development and execution.
- Emergency repair services for critical equipment.
Service Level Agreement For Hospital Furniture Repair Service (Beds/wheelchairs/trolleys)
This Service Level Agreement (SLA) outlines the standards of service for the repair and maintenance of hospital furniture, specifically focusing on beds, wheelchairs, and trolleys. It defines response times, uptime guarantees, and escalation procedures to ensure the continuous availability and functionality of critical patient care equipment.
| Service Category | Severity Level | Response Time (On-site) | Resolution Target | Uptime Guarantee (for equipment under active maintenance contract) |
|---|---|---|---|---|
| Hospital Beds | Critical (Non-functional, impacting patient safety/care) | 2 Hours | 8 Business Hours | 98% |
| Hospital Beds | High (Reduced functionality, impacting efficiency) | 4 Business Hours | 24 Business Hours | 98% |
| Hospital Beds | Medium (Minor defect, cosmetic) | 8 Business Hours | 3 Business Days | 98% |
| Wheelchairs | Critical (Non-functional, essential for patient mobility) | 2 Hours | 4 Business Hours | 95% |
| Wheelchairs | High (Reduced functionality, impacting mobility) | 4 Business Hours | 12 Business Hours | 95% |
| Wheelchairs | Medium (Minor defect, cosmetic or non-essential) | 8 Business Hours | 2 Business Days | 95% |
| Trolleys | Critical (Non-functional, impacting essential service delivery e.g., medication, patient transport) | 2 Hours | 4 Business Hours | 95% |
| Trolleys | High (Reduced functionality, impacting efficiency) | 4 Business Hours | 8 Business Hours | 95% |
| Trolleys | Medium (Minor defect, cosmetic or minor functional issue) | 8 Business Hours | 2 Business Days | 95% |
Scope of Service
- Repair and maintenance of all hospital-owned beds (including manual, electric, and specialty beds).
- Repair and maintenance of all hospital-owned wheelchairs (including standard, bariatric, and transport wheelchairs).
- Repair and maintenance of all hospital-owned trolleys (including medication trolleys, linen trolleys, and patient transfer trolleys).
- Provision of replacement parts and consumables necessary for repairs.
- Preventive maintenance services as scheduled.
Frequently Asked Questions

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