Home/Services/Installation Commissioning Acceptance/DICOM Node Integration & Routing Service in Libya
Verified Service Provider in Libya
DICOM Node Integration & Routing Service in Libya
Engineering Excellence & Technical Support
DICOM Node Integration & Routing Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Seamless DICOM Node Interconnectivity
Establishes secure and robust connections between diverse DICOM modalities, PACS, RIS, and other healthcare IT systems across Libya, enabling efficient data exchange and workflow automation.
Intelligent DICOM Routing Engine
Implements a sophisticated routing engine that intelligently directs DICOM studies and reports based on configurable rules, study type, destination institution, or patient information, optimizing data delivery and accessibility.
Secure DICOM Data Transfer
Ensures compliance with data privacy regulations and protects sensitive patient information through robust encryption and secure communication protocols, guaranteeing the integrity and confidentiality of DICOM data within Libya's healthcare network.
What Is Dicom Node Integration & Routing Service In Libya?
The DICOM Node Integration & Routing Service in Libya refers to the operational framework and technical capabilities enabling the secure and efficient exchange of medical imaging data (Digital Imaging and Communications in Medicine - DICOM) between various healthcare entities within Libya. This service is crucial for modernizing healthcare infrastructure by facilitating interoperability between disparate Picture Archiving and Communication Systems (PACS), hospital information systems (HIS), radiology information systems (RIS), and other medical imaging devices. It ensures that DICOM-compliant data can be reliably transmitted, accessed, and managed across different institutions, potentially overcoming geographical or network barriers. The service typically involves standardized protocols, secure communication channels, and intelligent routing mechanisms to direct medical images to their intended destinations.
| Who Needs It | Typical Use Cases | |
|---|---|---|
| Hospitals & Healthcare Facilities: All healthcare providers generating, storing, or accessing medical images. | Teleradiology: Remote interpretation of medical images by radiologists located outside the primary imaging facility. | Hospitals with multiple campuses or departments requiring image sharing. |
| Radiology Departments: Centralized or distributed radiology services. | Inter-departmental Imaging Exchange: Sharing images between cardiology, neurology, orthopedics, and other departments within a hospital. | Emergency departments accessing images from other facilities for patient care. |
| Medical Imaging Vendors & Service Providers: Companies providing PACS, RIS, or other imaging solutions. | Centralized Image Archiving: Storing images from multiple satellite clinics or hospitals in a single, secure repository. | Facilitating vendor-neutral archives (VNAs) for consolidated image management. |
| Government Health Agencies & Ministries: For public health initiatives, research, and national health records. | Regional or National Health Information Exchange (HIE): Enabling seamless data flow for improved patient care coordination and public health surveillance. | Research institutions accessing de-identified imaging datasets for studies. |
| Diagnostic Imaging Centers: Independent facilities providing specialized imaging services. | Referring Physician Access: Allowing referring physicians to securely access patient images and reports remotely. | Data migration and integration when adopting new PACS or RIS systems. |
Key Components of DICOM Node Integration & Routing Service:
- DICOM Conformance Statements: Ensuring all participating nodes adhere to specific DICOM standards and capabilities for interoperability.
- Network Configuration & Management: Establishing and maintaining secure network connections between DICOM nodes, including firewalls, VPNs, and IP addressing schemes.
- DICOM Services Configuration: Setting up and managing essential DICOM services such as Storage Commitment, Query/Retrieve (C-FIND, C-MOVE, C-GET), and Verification (C-ECHO).
- Routing Logic & Policy Enforcement: Implementing rules and algorithms to direct DICOM messages to the correct destination AE Title (Application Entity Title) and DICOM server based on pre-defined criteria (e.g., modality, patient ID, referring physician).
- Security Protocols: Employing encryption (e.g., TLS/SSL) for data in transit and authentication mechanisms to ensure the integrity and confidentiality of medical images.
- Monitoring & Auditing: Implementing systems for real-time monitoring of DICOM traffic, error logging, and audit trails for compliance and troubleshooting.
- Interoperability Bridges & Gateways: Potentially utilizing specialized hardware or software to translate between different DICOM versions, network protocols, or even non-DICOM data formats if necessary.
- Disaster Recovery & High Availability: Designing resilient systems to ensure continuous access to medical imaging data in the event of system failures or disruptions.
Who Needs Dicom Node Integration & Routing Service In Libya?
DICOM Node Integration & Routing Service plays a crucial role in modernizing healthcare IT infrastructure. In Libya, this service is particularly vital for healthcare organizations seeking to enhance their medical imaging workflow, improve data accessibility, and facilitate seamless communication between different medical imaging devices and systems. This involves integrating various DICOM nodes (like modalities, PACS, and workstations) and intelligently routing image studies and associated data to the correct destinations for storage, viewing, and reporting.
| Department | Key Benefits & Use Cases |
|---|---|
| Radiology Department | Seamless integration of X-ray, CT, MRI, Ultrasound machines. Intelligent routing of studies to PACS, reporting workstations, and referring physicians. Improved turnaround times for reporting. Support for advanced visualization and post-processing. |
| IT Department / PACS Administrators | Simplified management of DICOM network. Centralized control over data flow. Enhanced security and audit trails. Reduced manual intervention and errors. Facilitation of PACS upgrades and expansions. |
| Referring Physicians / Clinicians | Faster access to diagnostic images and reports from any authorized workstation. Improved decision-making based on readily available imaging data. Reduced reliance on physical film or manual data retrieval. |
| Hospital Administration | Increased operational efficiency. Cost savings through optimized workflows. Improved patient satisfaction due to faster diagnosis and treatment. Compliance with data management regulations (if applicable). |
| Quality Assurance & Medical Audit | Easier access to historical imaging data for case reviews and audits. Ensuring adherence to imaging protocols and standards. Facilitating peer review processes. |
| Teleradiology Services | Enabling remote interpretation of medical images by radiologists located elsewhere in Libya or internationally. Secure and efficient transmission of DICOM studies. |
Target Customers & Departments in Libya
- {"title":"Hospitals","description":"Both public and private hospitals, ranging from large tertiary care centers to smaller community hospitals, will benefit significantly. They often have multiple imaging modalities and departments that need to communicate effectively."}
- {"title":"Radiology Centers & Imaging Clinics","description":"Specialized centers focused on diagnostic imaging are primary beneficiaries. Efficient routing and integration are essential for their daily operations and patient care."}
- {"title":"Diagnostic Laboratories with Imaging Capabilities","description":"Laboratories that perform imaging procedures as part of their diagnostic services can leverage this service for better data management and integration with hospital PACS."}
- {"title":"Government Health Ministries & Public Health Organizations","description":"These entities can use the service to establish centralized imaging repositories, facilitate data sharing for public health initiatives, and improve oversight of healthcare imaging services across the country."}
- {"title":"Medical Research Institutions","description":"For institutions involved in medical research, access to anonymized or de-identified imaging data, facilitated by robust routing and integration, is crucial for their studies."}
- {"title":"Healthcare IT Vendors & Integrators","description":"Companies providing IT solutions to the Libyan healthcare sector will find this service invaluable for building comprehensive and interoperable systems for their clients."}
Dicom Node Integration & Routing Service Process In Libya
This document outlines the workflow for integrating and routing DICOM (Digital Imaging and Communications in Medicine) nodes within healthcare facilities in Libya. The process encompasses everything from the initial inquiry to the successful execution and operationalization of the DICOM node and its routing capabilities. This ensures seamless data exchange and management of medical imaging across different departments and potentially external institutions adhering to Libyan healthcare regulations and standards.
| Phase | Key Activities | Responsible Parties | Deliverables | Timeline (Indicative) |
|---|---|---|---|---|
| Phase 1: Inquiry and Needs Assessment | Initial contact by healthcare facility. Discussion of imaging modalities, existing infrastructure, data storage requirements, and desired routing rules (e.g., to PACS, specific radiologists, external archives). Assessment of network capabilities and security needs. | Client (Healthcare Facility), Service Provider (DICOM Integration Partner) | Needs assessment report, preliminary technical requirements document. | 1-2 Weeks |
| Phase 2: Proposal and Solution Design | Development of a comprehensive proposal outlining the proposed DICOM node solution, hardware/software requirements, integration plan, routing logic, security measures, and cost estimation. Detailed system architecture design. | Service Provider | Detailed proposal, system design document, Statement of Work (SOW). | 2-4 Weeks |
| Phase 3: Contracting and Procurement | Review and negotiation of the proposal and SOW. Signing of the contract. Procurement of required hardware, software licenses, and any necessary network upgrades by either party as per the SOW. | Client, Service Provider | Signed contract, procured hardware and software. | 2-6 Weeks (dependent on procurement lead times) |
| Phase 4: Technical Setup and Installation | Installation of the DICOM server/gateway hardware and software at the client's premises. Network configuration and connectivity establishment. Physical installation of any associated devices (e.g., scanners if not already integrated). | Service Provider (with potential client IT support) | Installed and powered-on DICOM node infrastructure. | 1-3 Weeks |
| Phase 5: Configuration and Integration | Configuration of the DICOM node's AE (Application Entity) titles, ports, and network settings. Integration with existing Picture Archiving and Communication Systems (PACS), modalities (CT, MRI, X-ray machines, etc.), and potentially the Hospital Information System (HIS) or Electronic Health Record (EHR). Setup of routing rules based on the needs assessment. | Service Provider | Configured DICOM node, established connections to modalities and PACS/HIS/EHR. | 3-6 Weeks |
| Phase 6: Testing and Validation | Comprehensive testing of DICOM connectivity, image transfer, and routing logic. Verification of data integrity and adherence to DICOM standards. Performance testing and security vulnerability checks. User Acceptance Testing (UAT) with key stakeholders. | Service Provider, Client (Radiology Dept., IT Dept.) | Test reports, UAT sign-off, verified image flow. | 2-4 Weeks |
| Phase 7: User Training and Handover | Training of relevant personnel (e.g., IT administrators, PACS administrators, radiology technicians) on the operation, basic troubleshooting, and administration of the DICOM node and its routing features. Formal handover of the system and documentation. | Service Provider | Trained personnel, training materials, system documentation. | 1-2 Weeks |
| Phase 8: Deployment and Go-Live | Official launch of the integrated DICOM node and routing service into the production environment. Close monitoring during the initial period to ensure smooth operation and address any immediate issues. | Service Provider, Client | Operational DICOM node and routing service. | Ongoing (initial intensive monitoring for 1 week) |
| Phase 9: Ongoing Support and Maintenance | Provision of technical support as per the service level agreement (SLA). Regular software updates, patch management, and system health checks. Remote or on-site maintenance as required. | Service Provider | SLA-compliant support, system uptime, performance optimization. | Continuous |
| Phase 10: Auditing and Compliance | Periodic audits to ensure continued adherence to Libyan healthcare regulations, data privacy laws, and DICOM standards. Verification of routing rules and system performance against benchmarks. | Client, Service Provider, potentially Regulatory Bodies | Audit reports, compliance certificates (if applicable). | Quarterly/Annually |
DICOM Node Integration & Routing Service Process in Libya
- Inquiry and Needs Assessment
- Proposal and Solution Design
- Contracting and Procurement
- Technical Setup and Installation
- Configuration and Integration
- Testing and Validation
- User Training and Handover
- Deployment and Go-Live
- Ongoing Support and Maintenance
- Auditing and Compliance
Dicom Node Integration & Routing Service Cost In Libya
Integrating DICOM nodes and establishing a routing service in Libya involves several cost considerations. The pricing is influenced by a combination of local market conditions, technical complexity, the chosen service provider, and the specific functionalities required. Libyan Dinar (LYD) is the primary currency for these transactions.
| Service Component | Estimated Range (LYD) | Notes |
|---|---|---|
| Initial DICOM Node Integration (per node) | 2,000 - 8,000 | Covers configuration, testing, and basic setup. Varies by node complexity and existing infrastructure. |
| Basic DICOM Routing Service Setup | 5,000 - 15,000 | Includes establishing routing rules, network configuration, and initial security setup for a limited number of destinations. |
| Advanced Routing & Workflow Automation | 10,000 - 30,000+ | For complex rules, conditional routing, integration with PACS/RIS, and custom scripting. |
| Dedicated Server/Infrastructure Setup (if needed) | 10,000 - 50,000+ | One-time cost for hardware procurement and initial setup. Dependent on scale and performance requirements. |
| Monthly/Annual Support & Maintenance | 500 - 3,000+ | Covers troubleshooting, updates, and basic monitoring. Varies with SLA and provider. |
| One-time Project Management Fee | 3,000 - 10,000 | Depending on project size and duration. |
| Licensing Fees (if applicable) | Variable (per node/user/volume) | Requires specific vendor quotes. |
Key Pricing Factors for DICOM Node Integration & Routing Service in Libya:
- {"title":"Scope of Integration:","description":"The number of DICOM nodes to be integrated, their geographical distribution within Libya, and the complexity of their existing DICOM configurations significantly impact costs. Integrating a single small clinic will be less expensive than integrating multiple hospitals across different cities."}
- {"title":"Service Provider Expertise & Reputation:","description":"Local IT service providers specializing in healthcare IT and DICOM solutions will command higher rates due to their specialized knowledge and proven track record. The reputation and perceived reliability of the provider will also play a role."}
- {"title":"Technical Complexity & Customization:","description":"Standard integrations are generally cheaper. However, if custom workflows, specific data transformations, or advanced routing rules are required, the development effort and associated costs will increase. This includes handling diverse DICOM versions and non-standard attributes."}
- {"title":"Infrastructure Requirements:","description":"The need for dedicated servers, robust network infrastructure, firewalls, and potentially secure VPNs for remote access will add to the overall cost. This is particularly relevant if existing infrastructure is inadequate."}
- {"title":"Ongoing Support & Maintenance:","description":"Contracts for ongoing technical support, software updates, security patching, and troubleshooting are crucial. The level of support (e.g., 24/7 vs. business hours) and response times will affect monthly or annual fees."}
- {"title":"Licensing Fees:","description":"Depending on the software or platform used for DICOM routing and management, there might be recurring licensing fees. These can be per node, per user, or based on data volume."}
- {"title":"Training:","description":"Training for IT staff and end-users on how to manage and utilize the DICOM routing system is often included or offered as an add-on service."}
- {"title":"Project Management:","description":"Effective project management to ensure smooth implementation, timely delivery, and clear communication throughout the integration process is a factor in the overall project cost."}
Affordable Dicom Node Integration & Routing Service Options
Integrating DICOM (Digital Imaging and Communications in Medicine) nodes and establishing robust routing services can be a significant undertaking, especially for healthcare providers and medical imaging companies operating with budget constraints. This document explores affordable options for DICOM node integration and routing, focusing on value bundles and cost-saving strategies. We'll cover how to achieve efficient DICOM workflows without breaking the bank, ensuring interoperability and data flow are maintained effectively.
| Strategy | Description | Cost-Saving Mechanism | Value Proposition |
|---|---|---|---|
| Value Bundles: Integrated Solutions | Pre-packaged offerings that combine DICOM integration software, routing capabilities, and sometimes basic cloud storage. These are often designed for specific use cases (e.g., radiology departments, research). | Reduced vendor management, streamlined implementation, predictable pricing, potential for bundled discounts. | Faster time-to-market, simplified procurement, comprehensive solution from a single provider, optimized for common workflows. |
| Open-Source DICOM Toolkits + Customization | Utilizing free, open-source DICOM libraries (e.g., dcmtk, pydicom) and developing custom integration and routing logic. This often involves hiring developers or leveraging in-house expertise. | Eliminates software licensing fees, high degree of control and flexibility, potential for tailored solutions. | Maximum customization, deep understanding of the system, no vendor lock-in, cost-effective for organizations with strong development resources. |
| Cloud-Native DICOM Platforms | Services offered by cloud providers (AWS, Azure, GCP) that provide DICOM-compatible storage, PACS capabilities, and routing mechanisms. Examples include AWS HealthImaging, Azure DICOM services. | Pay-as-you-go pricing, reduced infrastructure maintenance, scalability on demand, reduced upfront capital expenditure. | High scalability, global accessibility, robust security features, managed infrastructure, lower total cost of ownership for variable workloads. |
| Managed DICOM Routing Services (SaaS) | Subscription-based services where a third-party provider handles the complexity of DICOM routing and management. This can include AET (Application Entity Title) management, AE routing, and image forwarding. | Predictable monthly costs, reduced need for specialized IT staff, vendor expertise for optimization. | Offloads IT burden, ensures compliance and reliability, expert routing management, focus on core business operations. |
| Hybrid Approaches | Combining on-premises DICOM nodes with cloud-based routing or storage. For example, local image acquisition with cloud-based long-term archiving and enterprise-wide routing. | Optimizes costs by leveraging existing infrastructure and cloud benefits selectively, phased migration. | Flexibility in deployment, cost optimization based on data lifecycle, leverages existing investments while adopting new technologies. |
Key Components of Affordable DICOM Node Integration & Routing
- Lightweight DICOM Libraries & Toolkits: Open-source or commercial toolkits with flexible licensing models that reduce upfront costs.
- Cloud-Based DICOM Services: Leveraging cloud infrastructure for storage, processing, and routing to avoid on-premises hardware investment.
- Containerization (Docker/Kubernetes): Enabling scalable and portable DICOM services that can be deployed efficiently and cost-effectively.
- Virtualization: Utilizing virtual machines to consolidate hardware and reduce operational expenses.
- Managed Routing Services: Outsourcing complex routing logic to specialized providers, often on a subscription basis.
- API-Driven Integration: Employing modern APIs for DICOM data exchange, which can be more flexible and cost-effective than traditional DICOM protocols alone.
- Standardized Protocols & Interoperability: Prioritizing adherence to DICOM standards to ensure seamless integration with existing and future systems.
Verified Providers In Libya
Navigating healthcare in Libya requires a trusted partner. Franance Health stands out as a leading provider of verified healthcare services, ensuring quality, reliability, and accessibility for all your medical needs. Our commitment to excellence is underpinned by rigorous credentialing processes and a dedication to patient well-being. Choosing Franance Health means opting for peace of mind, knowing you are receiving care from highly qualified and vetted professionals within a network of reputable facilities.
| Franance Health Credentialing Process | Key Verification Aspects | Benefit to Patients |
|---|---|---|
| Licensing and Certification: | Verification of current and valid medical licenses and certifications from recognized Libyan and international bodies. | Ensures providers are legally authorized and qualified to practice. |
| Education and Training: | Thorough review of academic qualifications, specialized training, and continuous medical education. | Guarantees providers possess up-to-date knowledge and expertise. |
| **Professional Experience: | Assessment of past practice history, including areas of specialization and patient case management. | Confirms practical experience and proven competence. |
| **Reputation and Background Checks: | Due diligence including professional references and background checks. | Provides assurance of ethical conduct and patient trust. |
| Facility Accreditation: | Ensuring partner hospitals and clinics meet national and international accreditation standards for safety and quality. | Confirms a safe and well-equipped environment for treatment. |
Why Franance Health is Your Best Choice:
- Unparalleled Credential Verification: We meticulously vet all our partner providers, ensuring they meet the highest standards of medical expertise, ethical practice, and regulatory compliance.
- Comprehensive Network: Access a broad spectrum of medical specialties and services, from routine check-ups to complex surgical procedures, all within our trusted network.
- Patient-Centric Approach: Our focus is on your health and comfort. We strive to provide a seamless and supportive healthcare experience from initial consultation to recovery.
- Commitment to Quality: Franance Health is dedicated to upholding the highest standards of medical care, utilizing advanced technologies and evidence-based practices.
- Accessibility and Convenience: We aim to make quality healthcare accessible across Libya, connecting you with the right providers when and where you need them.
- Transparency and Trust: Our credentialing process ensures transparency, allowing you to make informed decisions about your healthcare providers.
Scope Of Work For Dicom Node Integration & Routing Service
This document outlines the Scope of Work (SoW) for integrating a DICOM (Digital Imaging and Communications in Medicine) Node and establishing a robust DICOM Routing Service. The objective is to enable seamless and secure exchange of medical imaging data between disparate DICOM-compliant systems within a healthcare environment. This includes the setup, configuration, testing, and deployment of the DICOM node and routing mechanisms.
| Phase | Description | Key Activities | Deliverables | Standard Specifications |
|---|---|---|---|---|
| Define the architecture, workflow, and technical requirements for the DICOM Node and Routing Service. | Requirement gathering, DICOM network topology design, routing rule definition, security policy formulation, technology selection. | DICOM Integration & Routing Design Document, DICOM Network Topology Diagram, Routing Rule Specification, Security Design Document. | DICOM Part 3 (Information Object Definitions), DICOM Part 4 (Service Class Specifications), DICOM Part 7 (Message Exchange), DICOM Part 8 (Network Communication), IHE (Integrating the Healthcare Enterprise) profiles (if applicable). |
| Install and configure the chosen DICOM network application (e.g., DCMTK, Horos, proprietary PACS viewer/server) to act as a DICOM node. | Software installation, AE Title (Application Entity Title) configuration, network port configuration, storage management setup, basic testing of send/receive functionality. | Configured DICOM Node Software, AE Title Configuration Files, Basic Send/Receive Test Report. | DICOM Part 8 (Network Communication), DICOM Part 4 (Service Class Specifications - C-STORE, C-FIND, C-MOVE, etc.). |
| Develop or configure the routing engine that directs DICOM messages based on predefined rules. | Routing engine installation/configuration, development of routing logic (e.g., based on DICOM tags like Study Instance UID, Patient ID, DICOM SOP Class UID), integration with the DICOM node. | Configured DICOM Routing Service, Routing Logic Scripts/Configuration, Integration Test Plan. | DICOM Part 7 (Message Exchange), DICOM Part 3 (Information Object Definitions - for tag parsing), relevant middleware/scripting language standards. |
| Perform comprehensive testing to ensure seamless data flow and adherence to defined requirements. | Unit testing of routing rules, integration testing between DICOM node and routing service, end-to-end testing with source and destination DICOM systems, performance testing, security testing. | Unit Test Reports, Integration Test Reports, End-to-End Test Reports, Performance Test Results, Security Test Results. | DICOM Part 8 (Network Communication), DICOM Part 4 (Service Class Specifications), IHE profiles (e.g., SWF, RAD-RAD), HL7 (Health Level Seven) standards for interoperability where applicable. |
| Deploy the integrated DICOM Node and Routing Service into the production environment and provide initial support. | Production environment setup, deployment of configured software, final validation in production, user training (if applicable), go-live support. | Deployed DICOM Node & Routing Service, Production Environment Configuration Documentation, User Training Materials (if applicable), Go-Live Support Plan. | Standard ITIL (Information Technology Infrastructure Library) deployment and change management processes. |
| Provide all necessary documentation for ongoing maintenance and support. | Finalize all technical documentation, handover to the operations/support team, knowledge transfer sessions. | Final Technical Documentation (including installation, configuration, troubleshooting guides), Handover Report, Knowledge Transfer Summary. | Industry best practices for technical documentation. |
Key Objectives
- Establish a functional DICOM Node capable of sending and receiving DICOM instances.
- Implement a DICOM Routing Service to direct DICOM messages to appropriate destinations based on defined rules.
- Ensure interoperability with existing and future DICOM-compliant modalities, PACS (Picture Archiving and Communication Systems), and other healthcare information systems.
- Configure security measures for DICOM communication, including authentication, authorization, and encryption (if applicable).
- Provide comprehensive documentation for the implemented solution.
Service Level Agreement For Dicom Node Integration & Routing Service
This Service Level Agreement (SLA) outlines the guaranteed response times and uptime for the DICOM Node Integration & Routing Service provided by [Your Company Name]. It establishes the performance standards and remedies for failure to meet these standards. This SLA is an addendum to the Master Service Agreement (MSA) between [Your Company Name] and [Client Name].
| Service Component | Uptime Guarantee | Response Time Guarantee (within Business Hours) | Response Time Guarantee (outside Business Hours) | Severity Level |
|---|---|---|---|---|
| DICOM Node Integration & Routing Service Availability | 99.9% Monthly | N/A | N/A | Critical/Major |
| Association Establishment / DICOM Echo | Covered by Availability | < 5 seconds | < 10 seconds | Critical/Major |
| DICOM C-STORE (Image Storage) Completion | Covered by Availability | < 15 seconds per image (average) | < 25 seconds per image (average) | Major/Minor |
| DICOM C-FIND (Query) Response | Covered by Availability | < 30 seconds | < 60 seconds | Major/Minor |
| DICOM C-MOVE (Retrieve) Initiation & Progress | Covered by Availability | < 20 seconds for initiation | < 40 seconds for initiation | Major/Minor |
| Configuration & Routing Rule Changes | Covered by Availability | < 4 business hours for confirmation/acknowledgement | < 8 business hours for confirmation/acknowledgement | Minor |
Definitions
- DICOM Node Integration & Routing Service: The service responsible for managing the configuration, connection, and message routing of DICOM nodes within the client's network and/or to external DICOM destinations. This includes, but is not limited to, C-STORE, C-FIND, C-MOVE, and other DICOM network services as configured.
- Availability: The percentage of time the DICOM Node Integration & Routing Service is operational and accessible to process DICOM transactions during the contract period. Availability is measured excluding Scheduled Maintenance.
- Downtime: Any period during which the DICOM Node Integration & Routing Service is not Available. Unscheduled Downtime is any Downtime not covered by Scheduled Maintenance.
- Scheduled Maintenance: Pre-announced periods of planned downtime for system updates, upgrades, or maintenance. [Your Company Name] will provide at least [Number] ([Number] days) advance notice for Scheduled Maintenance and will aim to schedule it during non-business hours to minimize impact.
- Response Time: The time elapsed from when a DICOM request is initiated by a client node until the service acknowledges receipt of the request or provides a preliminary response (e.g., DICOM Association Establishment, DICOM Echo).
- Critical Incident: A service disruption that renders the core functionality of the DICOM Node Integration & Routing Service unavailable, preventing the successful routing or processing of a significant volume of DICOM transactions.
- Major Incident: A service disruption that significantly degrades the performance or availability of the DICOM Node Integration & Routing Service, impacting a substantial portion of DICOM workflows but not rendering them entirely inoperable.
- Minor Incident: A service disruption that has a limited impact on a small subset of DICOM workflows or users, or a performance degradation that is noticeable but does not prevent core operations.
- Business Hours: [Specify your business hours, e.g., 9:00 AM to 5:00 PM in the client's primary time zone] on [Specify days, e.g., Monday through Friday], excluding public holidays.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
Ready when you are
Let's scope your DICOM Node Integration & Routing Service in Libya project in Libya.
OEM Approved
54Regions
Scaling healthcare logistics and technical systems across the entire continent.