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Verified Service Provider in Libya
Radiology Room Refurbishment & Fit-Out Service in Libya
Engineering Excellence & Technical Support
Radiology Room Refurbishment & Fit-Out Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced Imaging Technology Integration
We specialize in the seamless integration of cutting-edge radiology equipment, from state-of-the-art CT and MRI scanners to advanced X-ray and ultrasound systems. Our expertise ensures optimal workflow, radiation shielding compliance, and the highest diagnostic imaging quality for Libyan healthcare facilities.
Radiation Safety & Shielding Solutions
Our refurbishment services prioritize patient and staff safety through expert design and implementation of radiation shielding. We adhere to international safety standards, utilizing lead-lined walls, doors, and windows to create secure diagnostic environments compliant with Libyan regulations and best practices.
Modular Design & Ergonomic Fit-Out
We offer tailored radiology room fit-outs focusing on modular design principles for future scalability and ergonomic considerations for optimal clinician efficiency. This includes customized control rooms, patient waiting areas, and technical support spaces, all designed for enhanced workflow and a superior patient experience within Libyan healthcare settings.
What Is Radiology Room Refurbishment & Fit-out Service In Libya?
Radiology Room Refurbishment & Fit-Out Service in Libya refers to the specialized process of upgrading, renovating, and equipping existing or newly constructed spaces to meet the stringent requirements of diagnostic imaging departments. This encompasses a comprehensive approach to creating a functional, safe, and technologically advanced environment suitable for the installation and operation of various radiology modalities. The service is crucial for healthcare facilities seeking to modernize their imaging capabilities, comply with evolving regulatory standards, and enhance patient care and staff workflow. It involves meticulous planning, design, construction, and integration of specialized infrastructure and equipment.
| Who Needs This Service | Typical Use Cases |
|---|---|
| Hospitals (Public & Private) | Upgrading older CT or MRI suites; building new diagnostic imaging departments; expanding existing radiology services; replacing outdated equipment with advanced modalities. |
| Specialized Diagnostic Imaging Centers | Establishing new centers; expanding service offerings to include more advanced imaging techniques; complying with new accreditation requirements. |
| Clinics & Polyclinics | Implementing their first radiology services; replacing analog X-ray systems with digital radiography (DR) or computed radiography (CR); enhancing existing X-ray rooms. |
| Government Health Institutions | Modernizing public healthcare infrastructure; ensuring compliance with national health standards; improving access to advanced diagnostic imaging in underserved areas. |
| Veterinary Clinics (Large-Scale) | Equipping facilities for advanced veterinary imaging, such as digital radiography or ultrasound for large animals. |
Key Components of Radiology Room Refurbishment & Fit-Out Service:
- Architectural Modifications: Structural alterations, layout optimization for imaging equipment and patient/staff flow, and creation of dedicated zones (e.g., control room, patient waiting, changing areas, technical rooms).
- Shielding Design & Installation: Implementing radiation shielding (e.g., lead-lined walls, doors, windows) to protect personnel and the public from ionizing radiation, adhering to international and local safety standards.
- Environmental Controls: Installation of HVAC systems for precise temperature and humidity control, essential for equipment longevity and patient comfort; also includes specialized ventilation for certain modalities (e.g., CT scanners).
- Electrical & Power Systems: Upgrading power distribution to accommodate high-demand imaging equipment, surge protection, uninterruptible power supply (UPS) integration, and dedicated grounding systems.
- Data & Network Infrastructure: Installation of robust cabling and network infrastructure to support Picture Archiving and Communication Systems (PACS), radiology information systems (RIS), and advanced imaging workstations.
- Lighting Design: Implementing specialized lighting solutions, including ambient, task, and emergency lighting, tailored to the operational needs of each imaging modality.
- Medical Gas & Vacuum Systems: Integration of medical gas outlets (e.g., oxygen, medical air) and vacuum systems where required by specific imaging equipment or patient support.
- Acoustic Treatment: Noise reduction measures for patient comfort and to minimize interference with sensitive imaging processes.
- Specialized Flooring & Finishes: Installation of durable, easy-to-clean, and antistatic flooring, along with appropriate wall finishes that are resistant to disinfectants.
- Equipment Integration & Commissioning: Coordination with imaging equipment vendors for precise placement, power and data connectivity, and comprehensive testing and calibration of installed systems and modalities.
Who Needs Radiology Room Refurbishment & Fit-out Service In Libya?
The refurbishment and fit-out of radiology rooms are crucial for ensuring modern, efficient, and safe diagnostic imaging environments. In Libya, such services are essential for a range of healthcare facilities striving to upgrade their capabilities and meet international standards. This includes the installation of advanced imaging equipment, radiation shielding, patient comfort amenities, and optimized workflow spaces. Specialized services are required for integrating new technologies, improving energy efficiency, and complying with stringent healthcare regulations.
| Customer Type | Key Departments/Needs | Specific Requirements |
|---|---|---|
| Public Hospitals | Radiology Department, Diagnostic Imaging | Upgrading X-ray rooms, CT suites, MRI facilities; improving radiation shielding; patient waiting areas; staff workspaces; installation of PACS/RIS. |
| Private Healthcare Groups | Radiology, Imaging Centers, Specialist Clinics | Turnkey solutions for new centers; advanced imaging modality integration (e.g., 3T MRI, dual-source CT); luxury patient experience enhancements; compliance with international accreditation. |
| Specialized Medical Centers | Interventional Radiology, Neuroradiology, Cardiovascular Imaging | Customized room layouts for specialized procedures; integration of angiography suites; advanced monitoring systems; acoustic treatments for MRI. |
| Government Health Ministries | National Healthcare Infrastructure | Developing radiology units in remote or underserved areas; standardized equipment procurement and installation; training facilities for radiology technicians. |
| New Healthcare Facility Developers | All Diagnostic Imaging Units | Design and planning from inception; ensuring optimal workflow, accessibility, and future scalability; incorporating energy-efficient solutions. |
| International Aid Organizations | Emergency Response, Public Health Initiatives | Rapid deployment of mobile or modular radiology units; provision of essential imaging equipment; training of local personnel. |
| University Hospitals | Radiology Teaching & Research | State-of-the-art equipment for advanced diagnostics and research; simulation rooms; dedicated lecture and training spaces; integration of advanced imaging processing software. |
| Existing Radiology Clinics | General Radiology, Mammography, Ultrasound | Expansion of existing space; modernization of older X-ray rooms; replacement of analog systems with digital; improved patient comfort and privacy. |
Target Customers & Departments in Libya for Radiology Room Refurbishment & Fit-Out Service
- Public Hospitals seeking to modernize existing radiology departments and expand their imaging services to cater to a growing population.
- Private Healthcare Groups aiming to establish state-of-the-art diagnostic centers with the latest radiology technologies to attract patients and offer premium care.
- Specialized Medical Centers (e.g., Cardiology, Oncology, Neurology) requiring dedicated and technologically advanced radiology suites tailored to their specific diagnostic needs.
- Government Health Ministries and Agencies involved in national healthcare infrastructure development and upgrades, particularly in underserved regions.
- New Healthcare Facility Developers planning to incorporate advanced radiology departments from the ground up, ensuring optimal design and functionality.
- International Aid Organizations and NGOs focused on improving healthcare infrastructure and access to diagnostic imaging in Libya.
- University Hospitals and Medical Schools looking to equip teaching and research radiology facilities with cutting-edge technology and modern learning environments.
- Existing Radiology Clinics aiming to expand their capacity, upgrade outdated equipment, or improve patient throughput and experience.
Radiology Room Refurbishment & Fit-out Service Process In Libya
This document outlines the comprehensive workflow for Radiology Room Refurbishment & Fit-Out Services in Libya, from the initial client inquiry to the final project handover. Our process is designed to be transparent, efficient, and tailored to meet the specific needs of healthcare facilities in the region.
| Stage | Key Activities | Deliverables | Timeline (Indicative) |
|---|---|---|---|
| Client expresses interest in refurbishment/fit-out. Discusses initial requirements, budget, and project scope. Understanding of client's existing infrastructure and future needs. | Confirmation of service interest, preliminary scope understanding. | 1-3 Business Days |
| On-site visit by our technical team. Detailed assessment of the existing radiology room (layout, power, ventilation, structural integrity, radiation shielding). Identification of specific upgrade requirements and potential challenges. | Detailed site survey report, needs assessment document, preliminary technical specifications. | 3-7 Business Days |
| Development of detailed architectural, electrical, and mechanical plans. Equipment layout design. Radiation shielding calculations and design. Integration of new technology and workflows. Compliance with Libyan healthcare and safety regulations. | Detailed design drawings (floor plans, elevations, schematics), 3D visualizations (optional), project schedule, risk assessment. | 7-14 Business Days |
| Preparation of a comprehensive quotation based on design and site assessment. Includes costs for materials, labor, equipment, and any third-party services. Review of quotation and negotiation. Finalization of contract terms and conditions. | Detailed Bill of Quantities (BOQ), formal quotation, legally binding contract. | 3-5 Business Days |
| Sourcing of all necessary building materials, finishing products, and specialized components. Coordination of import/export procedures for equipment and materials into Libya. Management of transportation and warehousing. | Procurement orders, delivery schedules, customs clearance documentation. | Variable (depends on lead times of materials/equipment) |
| Site preparation and demolition (if necessary). Construction of new walls, floors, and ceilings. Installation of specialized flooring (e.g., anti-static, lead-lined). Painting and finishing. Installation of lighting, HVAC, and electrical systems. Implementation of radiation shielding. | Progress reports, site inspection records, completion of construction milestones. | Variable (depends on project complexity and size) |
| Unpacking and installation of new radiology equipment (e.g., X-ray machines, CT scanners, MRI units). Integration of equipment with existing IT infrastructure and Picture Archiving and Communication System (PACS). Cabling and connectivity. | Equipment installation reports, connectivity verification. | Variable (depends on equipment type and quantity) |
| Thorough testing of all installed systems and equipment. Calibration and performance verification. Radiation safety checks and compliance testing. Training of clinical and technical staff on new equipment and room functionalities. | Test reports, commissioning certificates, training completion records, user manuals. | 5-10 Business Days |
| Final site inspection with the client. Official handover of the refurbished radiology room. Provision of all documentation, warranties, and manuals. Discussion of ongoing maintenance and support services. | Project completion certificate, final documentation package, signed handover form, after-sales support plan. | 1-2 Business Days |
Radiology Room Refurbishment & Fit-Out Service Process in Libya
- Inquiry & Initial Consultation
- Site Survey & Needs Assessment
- Design & Planning Phase
- Quotation & Contract Agreement
- Procurement & Logistics
- Refurbishment & Construction
- Equipment Installation & Integration
- Testing, Commissioning & Training
- Project Handover & Post-Installation Support
Radiology Room Refurbishment & Fit-out Service Cost In Libya
Refurbishing and fitting out a radiology room in Libya involves a range of costs influenced by several key factors. These include the size and current condition of the room, the complexity and type of radiological equipment to be installed, the quality of materials used for finishes and infrastructure, and the level of specialized labor required. The pricing is also subject to regional variations within Libya and the prevailing economic conditions, including currency exchange rates and import duties on specialized equipment and materials. A comprehensive service cost typically encompasses architectural design, construction and renovation work, electrical and plumbing upgrades, specialized shielding installation (e.g., lead lining for radiation protection), HVAC systems, IT infrastructure for imaging systems, and the installation and calibration of the radiology equipment itself. The specific demands of the radiological modality (e.g., X-ray, CT scanner, MRI, ultrasound) will significantly impact the cost due to varying shielding, power, and space requirements.
| Service Component | Estimated Price Range (LYD) | Notes |
|---|---|---|
| Basic Room Preparation (Demolition, Cleaning, Minor Repairs) | 5,000 - 20,000 | Depends on existing condition and size. |
| Structural Modifications (Walls, Flooring, Ceiling Adjustments) | 10,000 - 40,000 | Varies with complexity and extent of changes. |
| Radiation Shielding (Lead Lining) | 20,000 - 100,000+ | Highly dependent on equipment type and required shielding thickness. This is a major cost driver. |
| Electrical Upgrades (Dedicated Circuits, Power Supply) | 7,000 - 25,000 | Crucial for sensitive medical equipment. |
| HVAC and Ventilation System Installation/Upgrade | 15,000 - 50,000 | Essential for patient comfort and equipment longevity. |
| Plumbing and Drainage | 3,000 - 15,000 | If required by specific equipment or for facility needs. |
| Finishes (Flooring, Wall Treatments, Lighting) | 8,000 - 30,000 | Based on material quality and aesthetic requirements. |
| IT Infrastructure (Cabling, Network Setup) | 5,000 - 20,000 | For PACS/RIS integration. |
| Architectural & Design Fees | 2-5% of total project cost | Professional consultation and planning. |
| Project Management & Labor | 15-25% of total project cost | Covers skilled workforce and oversight. |
| Equipment Installation & Calibration | Variable (often quoted separately by equipment vendor) | Can be a substantial cost, depending on the equipment. |
| Full Radiology Room Refurbishment & Fit-Out (Total Project) | 100,000 - 500,000+ LYD | This is a broad estimate. A CT or MRI suite will be at the higher end, potentially exceeding this range significantly due to specialized shielding, power, and cooling demands. Smaller X-ray rooms will be at the lower end. |
Key Pricing Factors for Radiology Room Refurbishment & Fit-Out in Libya
- Room Size and Existing Condition: Larger spaces or rooms requiring extensive structural modifications will incur higher costs.
- Scope of Work: This includes demolition, construction, finishes, and specialized installations.
- Equipment Type and Complexity: Different modalities (X-ray, CT, MRI, etc.) have vastly different installation and infrastructure needs.
- Radiation Shielding Requirements: Lead lining or other protective measures are a significant cost component.
- Material Quality: High-end finishes and specialized medical-grade materials increase the overall price.
- HVAC and Ventilation Systems: Ensuring proper air quality and temperature control is crucial and adds to the cost.
- Electrical and IT Infrastructure: Dedicated power, data cabling, and network integration for medical equipment.
- Plumbing and Drainage: Necessary for certain imaging equipment and for general facility upkeep.
- Architectural and Design Fees: Professional planning and design services.
- Labor Costs: Skilled tradespeople, specialized technicians, and project management.
- Permits and Regulatory Compliance: Fees associated with obtaining necessary approvals.
- Equipment Installation and Calibration: Professional setup and testing of radiological machines.
- Geographic Location within Libya: Costs can vary between major cities and more remote areas.
- Supplier and Contractor Selection: Different providers will have varying pricing structures.
Affordable Radiology Room Refurbishment & Fit-out Service Options
Our Affordable Radiology Room Refurbishment & Fit-Out Service offers comprehensive solutions to upgrade your imaging facilities without breaking the bank. We understand the critical need for modern, functional, and safe radiology spaces. Our services are designed to maximize value by offering flexible 'Value Bundles' and implementing smart cost-saving strategies tailored to your specific project needs. Whether you're looking for a complete overhaul or targeted upgrades, we provide efficient and cost-effective options.
| Cost-Saving Strategy | Description | Benefit |
|---|---|---|
| Phased Refurbishment | Breaking down the project into smaller, manageable stages to spread costs over time and minimize disruption. | Reduces immediate capital outlay, allows for budget flexibility, and enables continuous operation of other facility areas. |
| Material Optimization | Selecting cost-effective yet durable materials without compromising safety or functionality, such as high-performance laminate surfaces over premium stone. | Lower material procurement costs, reduced installation time, and long-term durability. |
| Smart Space Planning & Layout | Efficiently designing the room layout to maximize usable space, minimize wasted areas, and optimize equipment placement. | Reduces the overall square footage required, leading to lower construction and fit-out costs. Improves workflow efficiency. |
| Modular & Pre-fabricated Components | Utilizing pre-fabricated shielding panels or modular cabinetry where feasible. | Speeds up installation, reduces on-site labor, and can lead to lower overall project costs. |
| Energy-Efficient Solutions | Incorporating LED lighting, efficient HVAC systems, and smart controls. | Lower long-term operational costs through reduced energy consumption. |
| Bulk Procurement & Supplier Relationships | Leveraging established relationships with suppliers to negotiate better rates on materials and equipment. | Direct cost reduction on essential components and services. |
| Value Engineering | Continuously reviewing designs and specifications to identify potential cost savings without sacrificing quality or performance. | Ensures the most cost-effective solutions are implemented throughout the project lifecycle. |
Value Bundles for Radiology Room Refurbishment & Fit-Out
- {"title":"Essential Upgrade Bundle","description":"Ideal for smaller clinics or specific room enhancements. Includes basic wall shielding, flooring, lighting, and essential cabinetry. Focuses on safety and fundamental functionality."}
- {"title":"Standard Modernization Bundle","description":"A balanced package for most practices. Encompasses advanced wall shielding, upgraded patient comfort features, efficient workflow layout, integrated lighting systems, and durable, easy-to-clean finishes. Includes basic AV and data infrastructure."}
- {"title":"Premium Imaging Suite Bundle","description":"Designed for high-volume imaging centers or specialized departments. Features state-of-the-art shielding, acoustical treatments, advanced patient management systems, integrated PACS-ready infrastructure, ergonomic design, and premium finishes for enhanced patient experience and staff efficiency."}
- {"title":"Customizable Fit-Out Package","description":"Allows you to select specific services and components from our offerings to create a bespoke solution that perfectly matches your budget and requirements."}
Verified Providers In Libya
In the realm of healthcare, particularly in regions like Libya where access to quality medical services can be challenging, the identification and reliance on verified providers are paramount. Franance Health stands out as a beacon of trust and excellence, offering a comprehensive suite of services backed by rigorous credentialing and a commitment to patient well-being. This document outlines why Franance Health's verified providers represent the best choice for your healthcare needs in Libya.
| Credentialing Aspect | Franance Health's Approach | Benefit for Patients |
|---|---|---|
| Professional Licenses and Certifications | Thorough verification of all medical licenses, board certifications, and relevant credentials from recognized national and international bodies. | Ensures practitioners are legally qualified and possess the necessary expertise for their specialty. |
| Experience and Specialization | Rigorous review of professional experience, including years in practice, previous hospital affiliations, and specific areas of specialization. | Guarantees access to highly skilled doctors and specialists in their respective fields. |
| Continuing Medical Education (CME) | Requirement for providers to demonstrate ongoing commitment to professional development through participation in CME programs and conferences. | Ensures practitioners stay abreast of the latest medical advancements, treatments, and best practices. |
| Background Checks and Ethical Standards | Comprehensive background checks and a commitment to upholding the highest ethical standards in patient care and professional conduct. | Provides peace of mind and assurance of safe, respectful, and ethical treatment. |
| Facility Accreditation and Quality Assurance | Partnership with healthcare facilities that meet stringent accreditation standards and undergo regular quality assurance audits. | Ensures a safe, well-equipped, and efficient healthcare environment for procedures and consultations. |
Why Choose Franance Health Verified Providers:
- Unwavering commitment to international standards of medical practice.
- Strict vetting process for all healthcare professionals.
- Access to a wide spectrum of specialized medical services.
- Focus on patient-centric care and personalized treatment plans.
- Leveraging advanced medical technology and facilities.
- Building trust through transparency and consistent quality.
- Facilitating seamless healthcare experiences for both local and international patients.
Scope Of Work For Radiology Room Refurbishment & Fit-out Service
This Scope of Work (SOW) outlines the requirements for the refurbishment and fit-out of a radiology room, including all necessary technical deliverables and adherence to standard specifications. The project aims to create a modern, functional, and compliant radiology space.
| Category | Description | Technical Deliverables | Standard Specifications |
|---|---|---|---|
| Demolition & Preparation | Removal of existing non-load-bearing walls, flooring, ceiling, and fixtures. Preparation of the space for new construction and services. | Site survey report, detailed demolition plan, waste management plan, dust control measures. | Compliance with local building codes, safe removal of hazardous materials (if any), clean site for new work. |
| Structural Modifications | Minor structural alterations as required to accommodate new room layout or equipment requirements. | Structural engineering drawings, building permits, load-bearing calculations. | Adherence to national and local structural building codes, seismic considerations where applicable. |
| Wall & Ceiling Construction | Construction of new walls (including lead-lined walls for radiation shielding) and ceiling systems. | Framing and drywall installation details, lead-lining specifications, acoustic insulation details, fire-rated materials. | BS EN 13964 (Ceilings), BS 476 (Fire safety), specific lead shielding requirements based on imaging modalities (e.g., IEC 60585). |
| Flooring | Installation of durable, seamless, and antistatic flooring suitable for a medical environment. | Flooring material specifications, subfloor preparation report, installation method statement. | ASTM F1700 (Vinyl sheet flooring), EN 1081 (Electrical resistance), chemical resistance specifications. |
| Electrical Services | Installation of new power outlets, lighting, dedicated circuits for imaging equipment, emergency lighting, and UPS systems. | Electrical layout drawings, wiring schematics, load calculations, commissioning report for all electrical systems. | BS 7671 (IET Wiring Regulations), IEC 60364 (Electrical installations), specific requirements for medical electrical equipment. |
| HVAC System | Installation or modification of the HVAC system to ensure appropriate temperature, humidity, and air quality control. | HVAC design drawings, air change rate calculations, system commissioning report. | ASHRAE Standards, HTM 03-01 (Health Technical Memoranda), maintaining specific temperature and humidity ranges for equipment and patient comfort. |
| Plumbing & Drainage | Installation or relocation of water supply and drainage points as required. | Plumbing layout drawings, pipe specifications, pressure testing reports. | BS 6172 (Water services), local plumbing codes. |
| Radiation Shielding | Installation of lead shielding in walls, doors, and viewing windows to meet radiation safety standards. | Detailed shielding calculations, materials specification (lead thickness and density), installation verification report. | IEC 60585 (Radiation protection), national radiation protection regulations, adherence to ALARA principles. |
| Door & Window Installation | Installation of specialized doors (e.g., lead-lined, automatic) and viewing windows. | Door and window specifications (material, size, shielding), hardware details, installation and testing certificates. | Fire ratings (if applicable), radiation shielding specifications for windows, durability and ease of operation. |
| Specialized Equipment Integration | Installation of mounts, conduits, and power/data connections for radiology equipment (e.g., X-ray, CT, MRI). | Equipment interface specifications, cable management plan, testing and calibration of integrated services. | Manufacturer's specifications for equipment installation, compliance with IT and data network standards. |
| Lighting | Installation of general room lighting and task lighting with appropriate dimming controls. | Lighting design plan, luminaire specifications, photometric data. | IESNA Lighting Handbook, recommendations for medical lighting, appropriate color rendering index (CRI). |
| Finishes | Application of paint, wall coverings, and other finishes. | Material specifications, surface preparation guidelines, application method statements. | Low-VOC paints, durable and easily cleanable surfaces, antistatic finishes where required. |
| Testing & Commissioning | Comprehensive testing and commissioning of all installed systems and services. | Commissioning plan, test procedures and reports for all disciplines (electrical, HVAC, plumbing, radiation shielding, etc.), final handover documentation. | Industry-standard testing protocols, verification against design specifications and regulatory requirements. |
| Waste Management & Disposal | Safe and compliant removal and disposal of all construction waste and hazardous materials. | Waste management plan, hazardous material disposal certificates. | Local environmental regulations, licensed waste disposal contractors. |
Project Objectives
- To upgrade existing radiology room infrastructure to meet current medical imaging standards.
- To improve workflow efficiency and patient comfort within the radiology suite.
- To ensure compliance with all relevant health, safety, and radiation protection regulations.
- To integrate new imaging equipment seamlessly with the refurbished space.
- To provide a high-quality, durable, and aesthetically pleasing environment for patients and staff.
Service Level Agreement For Radiology Room Refurbishment & Fit-out Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Radiology Room Refurbishment & Fit-Out Service provided by [Your Company Name] to [Client Name]. This SLA is effective from [Start Date] to [End Date] and is a supplement to the Master Services Agreement (MSA).
| Service Component | Response Time Guarantee | Resolution Time Guarantee (for Critical Issues) | Resolution Time Guarantee (for Major Issues) | Uptime Guarantee |
|---|---|---|---|---|
| Emergency Site Visits (for Critical Issues) | 2 Business Hours | 8 Business Hours | N/A | N/A |
| Planned Site Visits (for Major Issues) | 4 Business Hours | 2 Business Days | 3 Business Days | N/A |
| Non-Critical Support Requests | 8 Business Hours | 5 Business Days | N/A | N/A |
| Radiology Room Operational Uptime (Post-Acceptance) | N/A | N/A | N/A | 99.5% Monthly |
Key Definitions
- Refurbishment & Fit-Out Service: The comprehensive service encompassing the design, planning, construction, installation, and commissioning of new or upgraded radiology rooms.
- Downtime: Any period during which the radiology room is unavailable for its intended operational use due to issues directly attributable to the Refurbishment & Fit-Out Service (e.g., construction defects, faulty installations). Routine maintenance, planned upgrades, or client-initiated changes are excluded.
- Response Time: The maximum time allowed for [Your Company Name] to acknowledge a reported issue and begin diagnostic efforts.
- Resolution Time: The maximum time allowed for [Your Company Name] to resolve a reported issue, restoring the radiology room to its intended operational state. This may include temporary workarounds if full resolution requires extended time.
- Critical Issue: An issue that renders the entire radiology room unusable or significantly impairs its primary function, posing an immediate risk to patient care or safety.
- Major Issue: An issue that significantly degrades the functionality of the radiology room but does not render it entirely unusable.
- Minor Issue: An issue that causes inconvenience or affects non-critical functionality but does not impact the core operations of the radiology room.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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