Verified Service Provider in Kenya
Cleanroom Engineering (ISO 5-8) in Kenya
Engineering Excellence & Technical Support
Cleanroom Engineering (ISO 5-8) solutions for Bioprocessing & Manufacturing. High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced Particle Filtration & Airflow Management
Implementing cutting-edge HEPA and ULPA filtration systems alongside precisely engineered unidirectional and mixed airflow patterns to achieve and maintain ISO 5-8 cleanroom standards for sensitive manufacturing and research environments in Kenya.
Contamination Control & Microbial Monitoring Solutions
Designing and deploying robust contamination control strategies, including validated sterilization protocols and real-time microbial monitoring, to ensure product integrity and compliance for pharmaceutical, food processing, and healthcare sectors in Kenya.
Performance Validation & Energy Optimization
Conducting comprehensive performance validation and re-qualification of cleanroom facilities using industry-leading instrumentation, while integrating energy-efficient HVAC and process control systems for sustainable operations across Kenyan industries.
What Is Cleanroom Engineering (Iso 5-8) In Kenya?
Cleanroom engineering, particularly within the ISO 5-8 classification framework, refers to the design, construction, and operational management of controlled environments to minimize particulate and microbial contamination. In Kenya, this service is crucial for industries where product integrity, patient safety, and research accuracy are paramount. ISO 5-8 standards dictate specific limits for airborne particle counts and other environmental parameters. Achieving and maintaining these standards involves a multidisciplinary approach encompassing air filtration systems (HEPA/ULPA), material selection, HVAC design, personnel gowning protocols, operational procedures, and continuous monitoring. The objective is to create a clean zone that consistently meets predefined contamination thresholds.
| Who Needs Cleanroom Engineering (ISO 5-8) in Kenya? | Typical Use Cases |
|---|---|
| Pharmaceutical Manufacturing: Ensuring sterility and preventing cross-contamination in the production of sterile injectables, oral solid dosage forms, and active pharmaceutical ingredients (APIs). | Sterile drug product manufacturing, API synthesis, aseptic filling operations, tablet and capsule manufacturing. |
| Medical Device Manufacturing: Maintaining a contamination-free environment for the production of critical medical devices where microbial load is a patient safety concern. | Surgical instrument sterilization, implantable device assembly, sterile catheter production, diagnostic kit assembly. |
| Biotechnology and Research Laboratories: Protecting sensitive experiments and biological cultures from airborne contaminants, and preventing the escape of biohazardous materials. | Cell culture, genetic engineering, vaccine production, microbial testing, diagnostic assay development. |
| Electronics Manufacturing: Preventing particulate contamination that can lead to device failure in sensitive electronic components. | Semiconductor fabrication, microchip assembly, printed circuit board (PCB) assembly, high-precision component manufacturing. |
| Food and Beverage Processing (Specific Applications): For highly sensitive products requiring aseptic processing or to prevent spoilage. | Aseptic packaging of dairy products, infant formula production, sterile beverage bottling. |
| Cosmetics Manufacturing (High-End/Sterile): Ensuring the microbial quality of products applied to the skin, especially those with a high water content or extended shelf life. | Sterile cosmetic production, preservative-free formulations. |
Key Components of Cleanroom Engineering (ISO 5-8)
- Air Filtration and HVAC Design: Implementation of high-efficiency particulate air (HEPA) and ultra-low penetration air (ULPA) filters, coupled with optimized airflow patterns (laminar or turbulent), pressure differentials, and precise temperature and humidity control.
- Material Selection and Construction: Utilization of non-shedding, easily cleanable materials for walls, floors, ceilings, and equipment. Consideration of antistatic properties and chemical resistance.
- Personnel and Material Flow Management: Design of airlocks, gowning rooms, and strictly defined protocols for personnel and material entry/exit to prevent contamination ingress.
- Contamination Control Strategies: Development and implementation of standard operating procedures (SOPs) for cleaning, disinfection, waste disposal, and equipment maintenance.
- Environmental Monitoring: Continuous and periodic measurement of airborne particle counts, viable microbial contamination (settle plates, air samplers), temperature, humidity, and differential pressures.
- Validation and Qualification: Rigorous testing and documentation to confirm that the cleanroom system consistently meets the specified ISO class requirements and operational parameters.
- Maintenance and Re-validation: Scheduled maintenance of HVAC systems, filters, and equipment, along with periodic re-validation to ensure ongoing compliance.
Who Needs Cleanroom Engineering (Iso 5-8) In Kenya?
Cleanroom engineering, particularly adhering to ISO 5-8 standards, is crucial for a variety of industries in Kenya that require stringent control over airborne particulate contamination. These controlled environments are essential for processes where even microscopic particles can compromise product quality, safety, or research integrity. Kenya's growing manufacturing, healthcare, and research sectors are increasingly recognizing the need for such specialized facilities to compete globally and ensure the highest standards.
| Industry/Sector | Target Departments/Applications | Key Requirements (ISO 5-8) | Why ISO 5-8 is Crucial |
|---|---|---|---|
| Pharmaceutical Manufacturing | Aseptic Filling, Compounding, Sterile Drug Production, API Manufacturing, Packaging | ISO 5 (Grade A/B) for critical sterile areas, ISO 6-8 (Grade C/D) for less critical processing. | Preventing microbial contamination of drugs, ensuring patient safety, meeting regulatory compliance (e.g., Pharmacy and Poisons Board). |
| Medical Device Manufacturing | Sterile Product Assembly, Component Manufacturing (implants, surgical instruments), Packaging of sterile devices | ISO 6-7 for critical assembly, ISO 7-8 for general assembly and clean storage. | Preventing particulate contamination that can lead to device malfunction, infection, or adverse patient reactions. Adherence to regulatory bodies (e.g., KDVA). |
| Electronics and Semiconductor Production | Wafer fabrication, Microchip assembly, Cleanroom assembly of sensitive electronic components | ISO 5-7 for critical fabrication and assembly processes. | Minimizing dust and particulate contamination that can cause short circuits, defects, and reduced device performance and lifespan. |
| Food and Beverage Processing (High-End/Specialty) | Production of infant formula, probiotics, certain sterile dairy products, high-risk food ingredients | ISO 7-8 for specialized production and packaging areas. | Preventing microbial spoilage, ensuring product safety and shelf-life, meeting food safety standards (e.g., KEBS). |
| Research and Development Laboratories | Cell culture, Molecular biology, Microbiology, Pharmaceutical research, Advanced material science | ISO 5-8 depending on the specific experiment and sensitivity of materials. | Ensuring the integrity of experimental results by eliminating confounding variables from environmental contamination. Critical for reliable scientific discovery. |
| Hospitals and Healthcare Facilities | Central Sterile Supply Departments (CSSD), Operating Theatres (ancillary areas), Pharmacy Compounding (sterile preparations) | ISO 7-8 for CSSD prep/packaging, ISO 7 for operating room ancillary areas, ISO 5 for sterile compounding. | Preventing surgical site infections, ensuring the sterility of instruments and medications, patient safety. |
| Cosmetics Manufacturing | Production of sterile cosmetics, high-end skincare products, eye care products | ISO 7-8 for critical filling and packaging areas. | Preventing microbial contamination that can lead to skin infections or product spoilage. Enhancing brand reputation and consumer trust. |
| Aerospace Components Manufacturing (Emerging) | Assembly of sensitive electronic or optical components for aircraft | ISO 5-7 for precision assembly and testing. | Ensuring the reliability and performance of critical components in demanding aerospace applications where failure is not an option. |
Target Customers & Departments for ISO 5-8 Cleanroom Engineering in Kenya
- Pharmaceutical Manufacturing
- Medical Device Manufacturing
- Electronics and Semiconductor Production
- Food and Beverage Processing (High-End/Specialty)
- Research and Development Laboratories
- Hospitals and Healthcare Facilities (Sterile Processing)
- Cosmetics Manufacturing
- Aerospace Components Manufacturing (Emerging)
Cleanroom Engineering (Iso 5-8) Process In Kenya
Cleanroom engineering for ISO 5-8 standards in Kenya involves a comprehensive process designed to deliver a controlled environment suitable for sensitive manufacturing, research, and healthcare applications. This workflow spans from the initial client inquiry to the final validation and handover of the completed cleanroom.
| Stage | Description | Key Activities | Deliverables | Typical Timeline (Kenya Context) |
|---|---|---|---|---|
| Inquiry & Initial Consultation | The client expresses interest in a cleanroom solution. This stage focuses on understanding basic requirements and establishing a relationship. | Initial discussion of project scope, client needs, budget, and timeline. Site visit (if applicable). | Project understanding, preliminary proposal outline, meeting minutes. | 1-2 Weeks |
| Needs Assessment & Conceptual Design | A detailed understanding of the client's operational requirements, product/process, and regulatory demands is established. A high-level design is developed. | In-depth discussions on process, materials, particle counts, airflow, temperature, humidity, pressure differentials. Development of conceptual drawings and specifications. | Detailed needs assessment report, conceptual design drawings, preliminary specification document, budget estimate. | 2-4 Weeks |
| Detailed Design & Engineering | This phase translates the conceptual design into fully engineered plans and specifications ready for construction and procurement. | Development of architectural, mechanical (HVAC, air showers), electrical, and control system drawings. Material selection, layout optimization, airflow modeling, and pressure cascade design. Compliance with ISO 14644 standards. | Complete set of construction drawings (CAD/BIM), detailed equipment specifications, bill of materials, project schedule. | 4-8 Weeks |
| Procurement & Manufacturing | Sourcing of materials, components, and equipment, and their subsequent manufacturing and fabrication according to specifications. | Tendering and selection of sub-contractors and suppliers. Ordering of specialized cleanroom panels, HEPA/ULPA filters, HVAC systems, doors, pass boxes, lighting, etc. Quality control during manufacturing. | Purchase orders, supplier agreements, manufacturing progress reports, material submittals. | 8-16 Weeks (can overlap with design and construction) |
| Site Preparation & Construction | The physical construction of the cleanroom shell and associated infrastructure at the client's site. | Site preparation, foundation work, structural modifications. Installation of cleanroom walls, ceilings, and flooring. Integration of basic services (power, water). | Constructed cleanroom shell, installed services. | 6-12 Weeks |
| Installation & Integration | Installation of all specialized cleanroom equipment and systems within the constructed shell. | Installation of HVAC systems, air handling units (AHUs), HEPA/ULPA filters, diffusers, return grilles, air showers, pass boxes, interlocks, monitoring sensors, lighting fixtures, and electrical systems. | Installed and connected cleanroom equipment and systems. | 4-10 Weeks |
| Commissioning & Testing | Functional testing of all installed systems to ensure they operate as designed and meet performance specifications. | Initial startup of HVAC systems. Airflow balancing, temperature and humidity control testing, pressure cascade verification, leak testing, electrical system checks. | Commissioning reports, system performance data, preliminary test results. | 2-4 Weeks |
| Validation & Certification | Formal verification that the cleanroom meets all specified requirements, including ISO 14644 standards, and is suitable for its intended use. | Performance qualification (PQ), operational qualification (OQ), and installation qualification (IQ). Air particle counting, air velocity measurements, filter integrity testing, microbial monitoring. Independent third-party certification. | Validation reports, ISO 14644 compliance certificate, final test results. | 2-4 Weeks |
| Handover & Training | Transfer of the completed cleanroom to the client, along with comprehensive training on its operation and maintenance. | Walkthrough with the client, provision of all documentation (as-built drawings, manuals), user training on operation, cleaning procedures, and basic troubleshooting. Final invoicing and project closure. | Completed cleanroom facility, operation and maintenance manuals, training materials, project completion certificate. | 1 Week |
| Post-Construction Support & Maintenance | Ongoing support and maintenance services to ensure the continued optimal performance of the cleanroom. | Scheduled maintenance, filter replacements, re-validation services, emergency repairs, system upgrades. | Maintenance contracts, service reports, performance monitoring data. | Ongoing |
Key Stages in Cleanroom Engineering (ISO 5-8) Process in Kenya
- Inquiry & Initial Consultation
- Needs Assessment & Conceptual Design
- Detailed Design & Engineering
- Procurement & Manufacturing
- Site Preparation & Construction
- Installation & Integration
- Commissioning & Testing
- Validation & Certification
- Handover & Training
- Post-Construction Support & Maintenance
Cleanroom Engineering (Iso 5-8) Cost In Kenya
Cleanroom engineering in Kenya, specifically for ISO 5 to ISO 8 classifications, involves a complex interplay of design, materials, installation, and ongoing validation. The cost is not a single figure but a range influenced by numerous factors. These cleanrooms are crucial for industries requiring stringent environmental controls, such as pharmaceuticals, biotechnology, electronics manufacturing, and healthcare. Understanding the pricing drivers is essential for accurate budgeting.
| ISO Classification | Estimated Cost Range (KES) Per Square Meter | Typical Applications |
|---|---|---|
| ISO 8 | 30,000 - 75,000 | General laboratory work, sensitive electronics assembly, food processing (low-risk areas) |
| ISO 7 | 50,000 - 120,000 | Pharmaceutical manufacturing (non-sterile), advanced electronics, biotechnology labs |
| ISO 6 | 80,000 - 180,000 | Sterile pharmaceutical manufacturing (certain steps), critical electronics manufacturing, advanced medical device production |
| ISO 5 | 120,000 - 300,000+ | Sterile drug filling, semiconductor fabrication, cell culture, advanced medical device sterilization |
Key Pricing Factors for Cleanroom Engineering (ISO 5-8) in Kenya
- Cleanroom Classification (ISO Standard): This is the most significant factor. Higher ISO classifications (e.g., ISO 5) demand more rigorous filtration, air changes, material purity, and sealing, leading to higher costs compared to lower classifications (e.g., ISO 8).
- Size and Footprint: Larger cleanrooms naturally require more materials, labor, and complex HVAC systems, increasing the overall investment.
- Materials and Finishes: The choice of construction materials significantly impacts cost. High-performance, non-shedding, and easily cleanable materials like stainless steel, specialized laminates, or epoxy flooring are more expensive than standard construction materials. The type of wall panels (e.g., modular, stick-built), ceiling systems, and flooring (e.g., vinyl, epoxy, ESD) all have varying price points.
- HVAC System Design and Complexity: This includes the number of air changes per hour (ACH), filtration levels (HEPA/ULPA filters), temperature and humidity control, pressure differentials between rooms, and the sophistication of the air handling units (AHUs). More complex systems with tighter controls are more expensive.
- Ancillary Equipment: This encompasses items like pass-throughs, air showers, gowning rooms, specialized lighting, emergency power systems, monitoring equipment, and personnel/material handling systems.
- Customization and Special Requirements: Bespoke designs, specific airflow patterns, or unique equipment integration will add to the cost. For example, a cleanroom designed for handling volatile chemicals will require different safety features and materials than one for sterile pharmaceutical compounding.
- Labor and Installation: The expertise and availability of specialized cleanroom installers and engineers in Kenya will influence labor costs. Complex installations requiring extensive sealing and precision will command higher labor rates.
- Project Management and Design Fees: Professional design and project management services are essential for ensuring the cleanroom meets all specifications and regulatory requirements. These fees vary based on the complexity and duration of the project.
- Validation and Testing: Post-installation, rigorous validation and testing are required to certify the cleanroom's performance against the specified ISO standards. This includes air particle counting, airflow visualization, and environmental monitoring. These services add to the overall cost.
- Location and Site Conditions: Accessibility to the site, existing infrastructure, and any necessary site preparation can impact logistical costs and overall project duration.
- Supplier and Manufacturer: Different suppliers and manufacturers will have varying pricing structures for materials and prefabricated components. Sourcing from local vs. international suppliers can also affect cost and lead times.
Affordable Cleanroom Engineering (Iso 5-8) Options
Achieving ISO 5-8 cleanroom standards can be a significant investment, but with strategic planning and the right approach, cost-effective solutions are attainable. This document outlines affordable cleanroom engineering options, emphasizing value bundles and actionable cost-saving strategies for clients looking to establish or upgrade cleanroom facilities.
| Value Bundle Option | Description | Key Cost-Saving Components | Target Application |
|---|---|---|---|
| 'Essential ISO' Package | A foundational package designed for entry-level ISO 8 or a robust ISO 7 environment. Focuses on core functionality and compliance. | Pre-fabricated wall panels, standard HEPA filtration, basic LED lighting, simple HVAC integration. Minimal customization. | R&D labs, low-sensitivity manufacturing, general pharmaceutical packaging. |
| 'Performance Plus' Bundle | Offers enhanced performance for tighter ISO classes (e.g., ISO 7 or entry-level ISO 6) with improved air changes and filtration. | Higher efficiency HEPA/ULPA filters, variable speed drives for HVAC, enhanced sealing, more durable flooring options. | Medical device manufacturing, biotechnology, sensitive electronics assembly. |
| 'Modular Evolution' Package | Leverages modular cleanroom technology for rapid deployment and scalability, suitable for ISO 5-8. | Self-contained modular units with integrated HVAC and filtration, easy relocation and expansion options, reduced site preparation. | Pharmaceutical sterile filling, advanced semiconductor processing, quick deployment for new product lines. |
| 'Retrofit & Upgrade' Solution | Focuses on upgrading existing spaces to meet ISO 5-8 standards, often more cost-effective than new construction. | Adaptable modular wall systems, targeted HEPA/ULPA filter installations, existing HVAC integration, smart monitoring systems. | Existing industrial or laboratory spaces requiring cleanroom compliance, expanding existing cleanroom areas. |
Key Considerations for Affordable Cleanroom Engineering (ISO 5-8)
- Understanding Your Specific Needs: Accurately defining the required ISO class, operational processes, and critical parameters is paramount to avoid over-engineering and unnecessary costs.
- Modular vs. Traditional Construction: Modular cleanrooms often offer faster installation and can be more cost-effective for certain applications due to prefabrication and reduced site disruption.
- Phased Implementation: For larger projects, consider a phased approach to build out the cleanroom incrementally as budget and operational needs evolve.
- Material Selection: Choosing durable yet cost-effective materials for walls, floors, and ceilings that meet ISO requirements is crucial.
- HVAC System Optimization: An energy-efficient and appropriately sized HVAC system is a long-term cost saver. Balancing airflow, filtration, and temperature control is key.
- Lighting and Utilities: Opting for energy-efficient LED lighting and planning utility runs efficiently can reduce both initial and ongoing expenses.
- Supplier Partnerships: Building strong relationships with reputable cleanroom suppliers and manufacturers can lead to better pricing and reliable service.
Verified Providers In Kenya
In Kenya's burgeoning healthcare landscape, identifying reliable and trustworthy medical providers is paramount for individuals seeking quality care. Franance Health stands out as a beacon of excellence, offering a network of verified providers who meet stringent credentialing standards. This ensures that patients receive treatment from qualified and experienced professionals, fostering confidence and peace of mind. The rigorous verification process undertaken by Franance Health goes beyond basic licensing, examining factors such as specialization, continuous professional development, and adherence to ethical practices. This commitment to thorough vetting is what positions Franance Health as the premier choice for accessing superior healthcare services across Kenya.
| Provider Characteristic | Franance Health Verification Standard | Why it Matters to Patients |
|---|---|---|
| Medical Licensing & Registration | Mandatory and actively confirmed with relevant bodies. | Ensures providers have legal authorization to practice. |
| Specialization & Expertise | Verified through certifications, peer reviews, and documented experience. | Guarantees access to specialists best suited for specific medical needs. |
| Continuous Professional Development (CPD) | Evidence of ongoing training and adherence to updated medical practices. | Confirms providers are knowledgeable about the latest treatments and technologies. |
| Ethical Conduct & Patient Feedback | Adherence to a strict code of ethics and monitored patient satisfaction scores. | Promotes a patient-centric approach and trustworthy medical relationships. |
| Infrastructure & Equipment | Assessment of facilities and technology to ensure a safe and effective treatment environment. | Reassures patients of access to appropriate resources for their care. |
Key Benefits of Choosing Franance Health Verified Providers:
- Unwavering commitment to patient safety and quality of care.
- Access to a comprehensive network of specialists across various medical disciplines.
- Elimination of the guesswork in finding qualified healthcare professionals.
- Transparency in provider qualifications and credentials.
- Enhanced patient experience through reliable and efficient service delivery.
Scope Of Work For Cleanroom Engineering (Iso 5-8)
This Scope of Work (SOW) outlines the requirements for cleanroom engineering services specifically for ISO 5 through ISO 8 classified environments. It details the technical deliverables and standard specifications necessary to design, construct, and qualify these critical facilities. The primary objective is to ensure the creation of controlled environments that meet stringent particulate and microbial contamination standards, suitable for sensitive manufacturing processes, research, and development activities.
| Deliverable | Description | Standard Specifications (Examples) | Acceptance Criteria |
|---|---|---|---|
| Cleanroom Design Report | Detailed architectural, mechanical, and electrical design documents, including 3D models and simulations. | ISO 14644-1 (Particulate Classification), ISO 14644-4 (Design, Construction and Commissioning), ASHRAE 170 (Ventilation of Healthcare Facilities), Client-specific process requirements. | Design documents reviewed and approved by client. Compliance with all specified standards and regulations confirmed. |
| HVAC System Design and Calculations | Calculations for airflow rates, pressure differentials, temperature, humidity, and HEPA/ULPA filter requirements. | ASHRAE Standards, EN 1822 (HEPA filters), AMCA Standards, local building codes. | Calculations verified by a licensed engineer. Predicted environmental parameters within design tolerances. |
| Material and Finish Specification | List of approved materials for walls, floors, ceilings, doors, windows, and equipment, ensuring low particulate generation and cleanability. | ASTM E595 (Outgassing), ISO 14644-9 (Microbiology), NSF/ANSI 2 (Food Equipment), manufacturer's material data sheets. | All specified materials meet low-outgassing, non-shedding, and cleanable requirements. Certificates of conformance provided. |
| Air Filtration Strategy | Specification of HEPA/ULPA filter types, locations, pressure drop calculations, and maintenance schedule. | EN 1822 (Part 1-4), IEST RP-CC001 (HEPA and ULPA Filter Testing), IEST RP-CC007 (Installing HEPA/ULPA Filters). | Filter types and efficiencies specified to achieve target ISO class. Installation guidelines adhere to best practices. |
| Pressure Differential Control Strategy | Design for maintaining required positive or negative pressure differentials between adjacent areas. | ISO 14644-4, Client's internal pressure control protocols. | System designed to maintain specified pressure differentials within ±10% tolerance under normal operating conditions. |
| Instrumentation and Monitoring Plan | Specification of sensors and monitoring systems for particulate count, temperature, humidity, and pressure. | SIT (Standard Industrial) or client-specific calibration standards for instruments. | All instruments specified with appropriate accuracy and calibration requirements. Monitoring system integrates seamlessly with facility controls. |
| Validation and Qualification (IQ/OQ/PQ) Plan | Detailed protocols for Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ). | ISPE Baseline® Pharmaceutical Engineering Guide (Volume 1: Risk Assessment and the Change Control Process), ISO 14644-2 (Monitoring physical parameters). | IQ/OQ/PQ protocols approved by client and executed by qualified personnel. All test results documented and approved. |
| As-Built Drawings | Final drawings reflecting the actual installed configuration of the cleanroom. | Client's drawing standards, industry best practices. | Accurate representation of all installed systems and components. Reviewed and approved by the client. |
| Operations and Maintenance Manual | Comprehensive manual detailing system operation, maintenance procedures, and emergency protocols. | Manufacturer's O&M manuals for all equipment, client's facility management standards. | Manual provides clear instructions for safe and efficient operation and maintenance of the cleanroom and its systems. |
| Training Materials and Session Records | Documentation and records of training provided to facility operators and maintenance staff. | Client's training requirements, Good Manufacturing Practices (GMP) principles. | Training covers all aspects of cleanroom operation, monitoring, and maintenance. Attendance and comprehension documented. |
Key Areas of Cleanroom Engineering (ISO 5-8)
- Facility Design and Layout
- HVAC System Design and Integration
- Filtration and Airflow Control
- Materials and Finishes Selection
- Sealing and Airtightness
- Instrumentation and Monitoring
- Construction and Installation Oversight
- Validation and Qualification (IQ/OQ/PQ)
- Commissioning and Handover
- Documentation and Training
Service Level Agreement For Cleanroom Engineering (Iso 5-8)
This Service Level Agreement (SLA) outlines the commitment to providing high-quality engineering services for ISO Class 5 through ISO Class 8 cleanroom environments. It defines the expected response times for critical issues and the guaranteed uptime for essential cleanroom systems. This agreement aims to ensure the integrity of your manufacturing processes and the continuity of your operations.
| Issue Severity | Response Time Guarantee (Business Hours) | Uptime Guarantee (Monthly) | Escalation Procedure |
|---|---|---|---|
| Critical (System Failure affecting production or environmental integrity) | 1 hour | 99.5% | Immediate phone escalation to senior engineer/manager. |
| High (Significant performance degradation, potential for future critical issue) | 4 business hours | 99.8% | Email and phone notification to designated contact. |
| Medium (Minor performance issues, non-production impacting) | 8 business hours | 99.9% | Email notification to designated contact within 24 hours. |
| Low (Routine inquiries, scheduled maintenance scheduling) | 24 business hours | N/A (Not directly impacting uptime) | Standard email communication. |
Scope of Services
- Design and Engineering of ISO Class 5-8 Cleanrooms
- Installation and Commissioning of Cleanroom Systems (HVAC, filtration, airlocks, etc.)
- Validation and Qualification of Cleanroom Environments
- Preventative Maintenance and Scheduled Servicing
- On-Demand Repair and Troubleshooting
- System Monitoring and Performance Analysis
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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