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Medical Gas Purity Testing & Verification Service in Kenya
Engineering Excellence & Technical Support
Medical Gas Purity Testing & Verification Service High-standard technical execution following OEM protocols and local regulatory frameworks.
ISO 17025 Accredited Purity Analysis
Our state-of-the-art laboratory in Nairobi is accredited to ISO 17025, ensuring the highest standards of accuracy and reliability in medical gas purity testing. We employ advanced gas chromatography and mass spectrometry techniques to verify compliance with international pharmacopoeia standards for oxygen, nitrous oxide, medical air, and other critical gases, guaranteeing patient safety and treatment efficacy across Kenya.
Comprehensive Verification & Compliance Reporting
Beyond basic testing, we provide thorough verification services that encompass the entire medical gas supply chain – from cylinders and bulk storage to piped systems. Our detailed reports include trend analysis, certification of conformity, and actionable recommendations to ensure continuous compliance with Kenyan healthcare regulations and to optimize gas quality and delivery infrastructure nationwide.
On-Site & Mobile Testing Solutions
Understanding the critical nature of medical gas supply, we offer flexible on-site and mobile testing solutions throughout Kenya, minimizing disruption to healthcare operations. Our certified technicians utilize portable, high-precision analytical equipment to conduct rapid purity assessments directly at hospitals, clinics, and manufacturing facilities, ensuring uninterrupted access to safe medical gases where and when they are needed most.
What Is Medical Gas Purity Testing & Verification Service In Kenya?
Medical Gas Purity Testing & Verification Service in Kenya refers to the specialized analytical process and documentation undertaken to ensure that gases intended for medical applications meet stringent purity standards as stipulated by relevant national and international regulations. This service is critical for safeguarding patient safety, maintaining the efficacy of medical treatments, and ensuring the operational integrity of medical gas supply systems. The process involves a comprehensive suite of analytical techniques to identify and quantify potential contaminants, trace impurities, and verify the overall chemical composition of the medical gas against established pharmacopoeial or regulatory specifications.
| Who Needs Medical Gas Purity Testing & Verification? | Typical Use Cases |
|---|---|
| Hospitals and Healthcare Facilities (Public and Private) | Anesthesia: Ensuring the purity of anesthetic gases (e.g., Nitrous Oxide, Oxygen) to prevent patient harm and ensure effective sedation. Respiratory Therapy: Verifying the purity of medical oxygen for patients requiring supplemental oxygen or mechanical ventilation. Surgical Procedures: Guaranteeing the integrity of gases used in surgical applications, such as for power tools or insufflation. Neonatal Care: Maintaining the highest purity standards for gases used in incubators and ventilators for vulnerable infants. Diagnostic Imaging: Verification of gases used in MRI (e.g., Helium) or CT scans. |
| Medical Gas Suppliers and Manufacturers | Quality Control: Implementing routine testing to ensure product quality and batch consistency before distribution. Product Release: Verifying that each batch meets pharmacopoeial standards for market release. Regulatory Compliance: Meeting the stringent requirements of regulatory bodies for medical gas production and supply. Customer Assurance: Providing documented proof of purity to healthcare providers. |
| Medical Device Manufacturers and Integrators | System Integration: Ensuring that medical devices incorporating or utilizing medical gases (e.g., ventilators, anesthesia machines, suction systems) are compatible with and correctly supplied by purified gases. Device Validation: Verifying that the performance of medical devices is not compromised by gas impurities. Pre-Market Approval: Providing evidence of gas purity as part of medical device registration and approval processes. |
| Regulatory Bodies and Inspection Agencies | Oversight and Auditing: Conducting independent verification to ensure compliance with national standards and healthcare regulations. Market Surveillance: Monitoring the quality of medical gases available in the market. Incident Investigation: Determining the role of gas purity in adverse patient events. |
Key Aspects of Medical Gas Purity Testing & Verification:
- Analytical Techniques: Utilization of advanced instrumentation such as Gas Chromatography (GC), Mass Spectrometry (MS), Infrared (IR) Spectroscopy, and specific chemical titration methods for precise impurity detection.
- Impurity Profiling: Identification and quantification of a broad spectrum of potential contaminants including moisture, carbon dioxide, carbon monoxide, sulfur compounds, nitrogen oxides, hydrocarbons, and other volatile organic compounds (VOCs).
- Gas-Specific Standards: Testing against specific monographs for medical gases like Oxygen (USP/EP), Nitrous Oxide (USP/EP), Medical Air (USP/EP), Nitrogen (USP/EP), Carbon Dioxide (USP/EP), and Helium (USP/EP), which define acceptable limits for various impurities.
- System Verification: Examination of the entire medical gas supply chain, from cylinder or bulk storage to the point of use (e.g., wall outlets, anesthesia machines), to identify potential contamination sources.
- Documentation and Certification: Provision of detailed analytical reports, certificates of analysis (CoA), and verification statements attesting to the compliance of the medical gas with specified purity standards. This documentation is essential for regulatory compliance and quality assurance.
- Regulatory Adherence: Ensuring that testing methodologies and acceptance criteria align with Kenyan healthcare regulations, the Pharmacy and Poisons Board (PPB) guidelines, and relevant international standards such as ISO 7396 series for medical gas pipeline systems and pharmacopoeial requirements.
Who Needs Medical Gas Purity Testing & Verification Service In Kenya?
Ensuring the purity and accuracy of medical gases is paramount for patient safety and effective medical treatments. In Kenya, a range of healthcare providers and related entities rely on rigorous medical gas purity testing and verification services to maintain the highest standards. This service is not a luxury but a critical necessity for hospitals, clinics, and any facility where medical gases are utilized.
| Target Customer Type | Key Departments/Areas Requiring Service | Specific Needs/Applications |
|---|---|---|
| Hospitals (Public & Private) | Operating Theatres, Intensive Care Units (ICUs), Emergency Rooms, Wards, Anesthesia Departments, Respiratory Therapy Departments, Neonatal Units, Laboratories | Ensuring purity of oxygen for life support, anesthetic gases for surgical procedures, medical air for respiratory support, nitrogen for surgical tools, and specialized gas mixtures for diagnostics and therapy. Verification of pipeline systems and cylinder contents. |
| Specialized Medical Centers | Cardiac Catheterization Labs, Oncology Treatment Centers, Pulmonary Function Labs, Sleep Disorder Clinics | Purity of gases used in diagnostic imaging (e.g., CT scans using medical air), therapeutic treatments (e.g., heliox for severe asthma), and life support systems specific to their specialties. |
| Clinics & Dispensaries | Minor Procedure Rooms, Diagnostic Areas, Patient Observation Rooms | Verification of oxygen and nitrous oxide purity for localized treatments and minor procedures, especially in areas with limited immediate access to advanced hospital facilities. |
| Ambulance Services & Emergency Medical Responders | Onboard Medical Gas Cylinders, Mobile Treatment Units | Ensuring the purity and correct concentration of oxygen and other critical gases carried for immediate patient care during transport and emergency response. |
| Dental Clinics | Nitrous Oxide Administration Areas | Verification of nitrous oxide purity for sedation during dental procedures, ensuring patient comfort and safety. |
| Veterinary Clinics & Hospitals | Operating Rooms, Intensive Care Units, Anesthesia Areas | Similar to human healthcare, ensuring the purity of anesthetic gases and oxygen for animal patients during surgery and critical care. |
| Medical Gas Suppliers & Distributors | Production Facilities, Storage Facilities, Distribution Outlets | Verification of manufactured gases to meet international purity standards before distribution. Ensuring purity is maintained throughout the supply chain. |
| Medical Device Manufacturers & Installers | Gas Delivery Systems, Ventilators, Anesthesia Machines, Medical Gas Pipeline Installations | Testing and verification of the purity of gases used to test their equipment and the integrity of their installed pipeline systems to ensure they deliver pure gases to the patient. |
| Research Institutions & Laboratories | Gas Chromatography, Mass Spectrometry, Biological Research Labs | Ensuring the purity of specialty gases and gas mixtures used in sensitive analytical equipment and experimental procedures where contaminants can significantly impact results. |
| Government Health Ministries & Regulatory Bodies | Quality Assurance Departments, Standards Enforcement Agencies | Overseeing and enforcing medical gas quality standards across the nation, conducting audits, and ensuring compliance of healthcare facilities and suppliers. |
Target Customers for Medical Gas Purity Testing & Verification Service in Kenya
- Hospitals (Public and Private)
- Specialized Medical Centers (e.g., Cardiac Centers, Oncology Units, Neonatal Intensive Care Units)
- Clinics and Dispensaries
- Ambulance Services and Emergency Medical Responders
- Dental Clinics
- Veterinary Clinics and Hospitals
- Medical Gas Suppliers and Distributors
- Medical Device Manufacturers and Installers
- Research Institutions and Laboratories
- Government Health Ministries and Regulatory Bodies
Medical Gas Purity Testing & Verification Service Process In Kenya
This document outlines the typical workflow for a Medical Gas Purity Testing & Verification Service in Kenya, from the initial client inquiry to the final execution and reporting of results. This process ensures that medical gases used in healthcare facilities meet the stringent purity standards required for patient safety and effective treatment.
| Stage | Description | Key Activities | Responsible Parties | Deliverables |
|---|---|---|---|---|
| The client (healthcare facility) expresses interest in medical gas purity testing. | Contact initiation, understanding client needs, initial scope definition, clarification of gas types and volumes. | Client (Facility Manager, Biomedical Engineer, Procurement Officer), Service Provider (Business Development/Sales Team) | Initial understanding of client requirements, confirmation of service availability. |
| Based on the inquiry, a formal proposal and pricing are provided. | Detailed scope of work, testing methodology, pricing, timeline, terms and conditions, contract/agreement finalization. | Service Provider (Technical Sales/Quotation Team), Client (Procurement/Management) | Formal quotation, signed service agreement/contract. |
| Preparation for the on-site testing. | Site visit (if necessary) to understand gas systems, identify sampling points, assess safety protocols, and schedule the testing. Develop a detailed work plan. | Service Provider (Technical Team Leader, Field Technicians), Client (Facility Representative) | Work plan, confirmed schedule, identification of access points and necessary client support. |
| The critical step of obtaining representative gas samples for analysis. | On-site collection of medical gas samples using calibrated sampling equipment. Proper labeling and chain of custody procedures are followed. Adherence to safety protocols during collection. | Service Provider (Trained Field Technicians) | Secured, properly labeled samples, completed chain of custody forms. |
| The collected samples are analyzed in a certified laboratory. | Testing of collected samples for purity, impurities, and compliance with relevant standards (e.g., Kenyan Pharmacopoeia, ISO, specific gas standards). Use of advanced analytical instruments. | Service Provider (Laboratory Technicians, Analytical Chemists) | Raw analytical data, initial test results. |
| The analytical data is reviewed, interpreted, and compiled into a comprehensive report. | Review of all test results against specifications, identification of any deviations, drafting of the final report including methodology, results, and conclusions. | Service Provider (Laboratory Manager, Technical Reviewer) | Draft test report. |
| The final report is presented to the client, along with expert interpretations. | Presentation of the final test report to the client. Discussion of results, explanation of any non-compliance, provision of recommendations for corrective actions (if needed). | Service Provider (Technical Manager, Senior Analyst), Client (Facility Management, Biomedical Engineering Department) | Finalized test report, discussion of findings and recommendations. |
| Ensuring continued compliance and client satisfaction. | Answering any follow-up questions, providing guidance on corrective actions, scheduling future testing/verification cycles as per regulatory requirements or client preference. | Service Provider (Account Manager, Technical Support), Client (Facility Management) | Satisfied client, documented communication, future service scheduling. |
Medical Gas Purity Testing & Verification Service Workflow
- Inquiry & Initial Consultation
- Quotation & Agreement
- Site Assessment & Planning
- Sample Collection
- Laboratory Analysis
- Data Review & Report Generation
- Delivery of Results & Recommendations
- Follow-up & Ongoing Support
Medical Gas Purity Testing & Verification Service Cost In Kenya
Ensuring the purity of medical gases is paramount for patient safety and effective medical treatments in Kenya. Medical gas purity testing and verification services are crucial for hospitals, clinics, and medical gas suppliers to comply with national and international standards. The cost of these services in Kenya is influenced by several factors, leading to a range of pricing. Understanding these factors helps facilities budget effectively and select the appropriate service provider. Key determinants include the type of gas being tested, the volume of samples, the complexity of the analysis required, the specific tests performed (e.g., for contaminants like moisture, hydrocarbons, carbon monoxide, or particulates), the accreditation and reputation of the testing laboratory, and the urgency of the service. On-site testing may also incur additional travel and logistical costs.
| Service Component | Typical Cost Range (KES - Kenyan Shillings) | Notes |
|---|---|---|
| Basic Purity Test (per gas cylinder/batch) | 10,000 - 25,000 | Covers common contaminants and basic purity verification. |
| Comprehensive Purity Analysis (per gas cylinder/batch) | 25,000 - 60,000+ | Includes a wider range of specific contaminant tests and more stringent analysis. |
| On-site Testing (per visit, includes testing for multiple cylinders) | 50,000 - 150,000+ | Cost varies based on travel distance, number of samples, and required equipment mobilization. |
| Bulk Gas System Verification (e.g., hospital pipeline) | 100,000 - 300,000+ | More complex testing involving entire systems, multiple sampling points, and extensive analysis. |
| Specific Contaminant Testing (e.g., moisture, particulates) | 5,000 - 15,000 (per specific test) | Can be added to basic or comprehensive tests as needed. |
| Certification and Report Generation | Included in the overall service fee | Essential for compliance and record-keeping. |
| Expedited Service Fee | Additional 20-50% | For urgent testing requirements. |
Factors Influencing Medical Gas Purity Testing & Verification Service Costs in Kenya
- Type of Medical Gas (e.g., Oxygen, Nitrous Oxide, Medical Air, Carbon Dioxide)
- Number of Samples / Volume of Testing
- Scope of Analysis (Specific contaminants to be tested for)
- Required Purity Standards (e.g., Pharmacopoeia standards like BP, USP, EP)
- Laboratory Accreditation and Reputation
- Location of Testing (On-site vs. Laboratory-based)
- Turnaround Time (Standard vs. Expedited)
- Additional Services (e.g., Calibration, Consultancy)
- Travel and Logistical Costs (for on-site testing)
Affordable Medical Gas Purity Testing & Verification Service Options
Ensuring the purity of medical gases is paramount for patient safety and regulatory compliance. This service offers affordable medical gas purity testing and verification. We provide flexible options designed to meet diverse needs and budgets, focusing on value bundles and strategic cost-saving measures without compromising on accuracy or reliability.
| Service Offering | Description | Value Proposition | Cost-Saving Strategy |
|---|---|---|---|
| Basic Purity Check | Routine testing of key purity parameters for a single gas type. | Ensures fundamental compliance and basic safety assurance. | Ideal for facilities with less stringent regulatory oversight or smaller volumes. |
| Comprehensive Gas Profile | In-depth analysis of multiple purity parameters, including trace contaminants, for a single gas. | Provides a thorough understanding of gas quality, identifying potential issues early. | Bundled with routine verification for better value than individual tests. |
| Multi-Gas Verification Package | Testing and verification for a range of medical gases commonly used in a facility. | Streamlines the testing process, reduces administrative overhead, and offers a bulk discount. | Volume-based pricing and bundled services significantly reduce per-gas cost. |
| Annual Preventative Testing Plan | Scheduled, recurring testing throughout the year based on usage and regulatory requirements. | Proactive approach to maintain consistent purity, prevent unexpected failures, and avoid costly emergency testing. | Subscription-based model with discounted rates for long-term commitment and predictable budgeting. |
| On-Site Testing Support | Technicians visit your facility to perform testing, minimizing downtime and logistical challenges. | Convenience and reduced risk of sample degradation during transport. | Can be more cost-effective for larger facilities with multiple testing points, reducing shipping and handling fees. |
| Remote Verification & Monitoring Integration | Leveraging data from existing monitoring systems where applicable, with periodic verification. | Reduces the frequency of full on-site testing while maintaining confidence in purity. | Utilizes existing infrastructure and reduces the scope of direct service interventions. |
Key Service Features
- Comprehensive Purity Analysis for various medical gases (e.g., Oxygen, Nitrogen, Nitrous Oxide, Medical Air).
- Compliance with relevant industry standards (e.g., USP, ISO).
- On-site and laboratory-based testing options.
- Detailed and accredited Certificates of Analysis (CoA).
- Proactive preventative maintenance recommendations.
- Prompt turnaround times for critical needs.
- Dedicated technical support.
Verified Providers In Kenya
In Kenya's evolving healthcare landscape, identifying truly verified providers is paramount for ensuring quality and trustworthy medical services. Franance Health stands out as a premier network, distinguished by its rigorous credentialing process and unwavering commitment to patient well-being. This document outlines the verification standards and the compelling reasons why Franance Health represents the best choice for your healthcare needs.
| Why Franance Health is the Best Choice | Key Differentiators | Patient Benefits |
|---|---|---|
| Uncompromising Quality Assurance | Our stringent credentialing process weeds out unqualified or substandard providers, guaranteeing that you receive care from only the most competent professionals. | Peace of mind knowing you are in safe and expert hands. Reduced risk of receiving subpar medical treatment. |
| Trust and Transparency | We are committed to open communication about our verification procedures, building trust with our patients. Clear indication of verified providers. | Eliminates the guesswork in finding reliable healthcare. Direct access to vetted medical professionals. |
| Comprehensive Network Access | Franance Health partners with a diverse range of verified specialists and facilities across Kenya, catering to a wide spectrum of medical needs. | Convenient access to a broad network of quality healthcare providers, regardless of your location or specific medical requirement. |
| Patient-Centric Approach | Our focus is on empowering patients with information and ensuring they have access to the best possible care. Commitment to ethical practices and patient satisfaction. | Improved healthcare outcomes and a more positive patient experience. Focus on your recovery and well-being. |
| Innovation in Healthcare Delivery | We leverage technology and partnerships to make accessing verified healthcare easier and more efficient. | Streamlined appointment booking, access to digital health resources, and a more integrated healthcare journey. |
Franance Health Credentialing: What We Verify
- Medical Licenses & Certifications: All healthcare professionals within the Franance Health network undergo thorough verification of their active medical licenses and relevant certifications issued by recognized Kenyan regulatory bodies, such as the Kenya Medical Practitioners and Dentists Council (KMPDC).
- Educational Background & Qualifications: We meticulously review the educational qualifications and academic records of our providers to ensure they meet the highest professional standards.
- Professional Experience & Specializations: Franance Health confirms the professional experience and declared specializations of each provider, ensuring they possess the necessary expertise for the services they offer.
- Good Standing & Disciplinary Records: A comprehensive background check is conducted to ascertain that providers are in good standing with their respective professional boards and have no history of disciplinary actions or malpractice.
- Facility Accreditation (Where Applicable): For partner clinics and hospitals, we verify their accreditation status with relevant Kenyan health authorities and organizations, ensuring compliance with safety and quality protocols.
- Insurance & Indemnity: We confirm that all Franance Health providers carry appropriate professional indemnity insurance, offering an additional layer of security for patients.
Scope Of Work For Medical Gas Purity Testing & Verification Service
This Scope of Work (SOW) outlines the requirements for Medical Gas Purity Testing & Verification Services. The service aims to ensure that medical gases used in healthcare facilities meet stringent purity standards, are free from contaminants, and are delivered safely and effectively to patients. This document details the technical deliverables and standard specifications to be adhered to by the service provider.
| Medical Gas Type | Standard Specification | Key Purity Parameters Tested | Acceptance Criteria (Typical) |
|---|---|---|---|
| Oxygen (O2) | USP / EP / ISO 7396-1 | O2 content (%), Water vapor (ppm), CO2 (ppm), CO (ppm), Acidity/Alkalinity, Odor, Particulate matter | O2 content: ≥ 99.0% (v/v); Water vapor: ≤ 50 ppm; CO2: ≤ 300 ppm; CO: ≤ 5 ppm; Acidity/Alkalinity: Neutral; Odor: Odorless; Particulate matter: Per applicable standard |
| Nitrous Oxide (N2O) | USP / EP / ISO 7396-1 | N2O content (%), Water vapor (ppm), CO2 (ppm), NOx (ppm), SO2 (ppm), Halogens (ppm), Odor, Particulate matter | N2O content: ≥ 99.0% (v/v); Water vapor: ≤ 150 ppm; CO2: ≤ 300 ppm; NOx: ≤ 2 ppm; SO2: ≤ 2 ppm; Halogens: ≤ 1 ppm; Odor: Odorless; Particulate matter: Per applicable standard |
| Medical Air | USP / EP / ISO 7396-1 | O2 content (%), N2 content (%), Water vapor (ppm), CO2 (ppm), CO (ppm), Odor, Particulate matter | O2 content: 19.0% - 23.5% (v/v); N2 content: Balance; Water vapor: ≤ 67 ppm (dew point); CO2: ≤ 300 ppm; CO: ≤ 5 ppm; Odor: Odorless; Particulate matter: Per applicable standard |
| Medical Vacuum | NFPA 99 / ISO 7396-2 | Pressure (absolute), Particulate matter (inlet), Odor | Pressure: Negative relative to ambient (e.g., -500 mbar); Particulate matter: Per applicable standard; Odor: Odorless (at inlet) |
| Helium (He) | USP / EP | He content (%), Water vapor (ppm), O2 (ppm), CO (ppm), Hydrocarbons (ppm), Odor | He content: ≥ 99.995% (v/v); Water vapor: ≤ 10 ppm; O2: ≤ 5 ppm; CO: ≤ 2 ppm; Hydrocarbons: ≤ 5 ppm; Odor: Odorless |
| Carbon Dioxide (CO2) | USP / EP | CO2 content (%), O2 (ppm), CO (ppm), Sulfur compounds (ppm), Odor | CO2 content: ≥ 99.5% (v/v); O2: ≤ 10 ppm; CO: ≤ 5 ppm; Sulfur compounds: ≤ 1 ppm; Odor: Odorless |
Technical Deliverables
- Detailed testing plan outlining methodologies, sampling points, and frequency.
- On-site purity testing of specified medical gases (e.g., Oxygen, Nitrous Oxide, Medical Air, Vacuum).
- Verification of gas composition and identification of potential contaminants (e.g., water vapor, carbon dioxide, hydrocarbons, inert gases, particulates).
- Calibration certificates for all testing equipment used.
- Written reports detailing test results, including quantitative measurements and qualitative observations.
- Recommendations for corrective actions if any gas fails to meet specified standards.
- Final verification certificate confirming compliance with relevant standards upon successful testing.
- Post-test summary and debriefing session with facility management.
- Secure storage and retrieval of all test data and reports for a defined period.
Service Level Agreement For Medical Gas Purity Testing & Verification Service
This Service Level Agreement (SLA) outlines the guaranteed response times and uptime for the Medical Gas Purity Testing & Verification Service provided by [Your Company Name] (hereinafter referred to as 'Provider') to [Client Name] (hereinafter referred to as 'Client'). This SLA is incorporated by reference into the Master Service Agreement (MSA) between the Provider and the Client.
| Service Component | Uptime Guarantee (Monthly) | Response Time (Critical Incident) | Resolution Time Target (Critical Incident) | Response Time (Major Incident) | Resolution Time Target (Major Incident) | Response Time (Minor Incident) | Resolution Time Target (Minor Incident) |
|---|---|---|---|---|---|---|---|
| Medical Gas Purity Testing & Verification Service (Core Functionality) | 99.9% | 15 minutes | 2 hours | 1 hour | 4 hours | 2 business hours | 8 business hours |
| Reporting and Data Access | 99.5% | 1 hour | 4 hours | 2 business hours | 8 business hours | 4 business hours | 2 business days |
| Support Portal and Communication Channels | 99.9% | 15 minutes | 1 hour | 1 hour | 4 hours | 2 business hours | 8 business hours |
Definitions
- {"term":"Scheduled Maintenance","definition":"Planned downtime for system updates, upgrades, or preventative maintenance, communicated to the Client at least [Number] days in advance."}
- {"term":"Unscheduled Downtime","definition":"Any unplanned interruption to the Service caused by hardware failure, software malfunction, network issues, or unforeseen events."}
- {"term":"Response Time","definition":"The maximum time allowed for the Provider to acknowledge and begin addressing a reported incident or request."}
- {"term":"Resolution Time","definition":"The maximum time allowed for the Provider to resolve a reported incident or fulfill a request, bringing the Service back to its intended operational state."}
- {"term":"Uptime","definition":"The percentage of time during a Measurement Period that the Service is available and operational."}
- {"term":"Measurement Period","definition":"A consecutive [Number]-day or [Number]-month period used to calculate Uptime."}
- {"term":"Critical Incident","definition":"An incident that renders the Medical Gas Purity Testing & Verification Service entirely unavailable or significantly impairs its core functionality, posing a direct risk to patient safety or regulatory compliance."}
- {"term":"Major Incident","definition":"An incident that significantly degrades the performance of the Medical Gas Purity Testing & Verification Service, affecting a substantial portion of its functionality but not rendering it completely unavailable."}
- {"term":"Minor Incident","definition":"An incident that causes a minor disruption to the Medical Gas Purity Testing & Verification Service or its functionality, with minimal impact on overall operations."}
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