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CT Image Quality QA Testing Service in Kenya
Engineering Excellence & Technical Support
CT Image Quality QA Testing Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Automated Anomaly Detection
Leverage advanced AI algorithms to automatically identify subtle image artifacts and deviations from established imaging protocols, ensuring consistent and reliable CT scan quality across all Kenyan healthcare facilities. Our service goes beyond manual checks, pinpointing issues that might be missed by the human eye.
Quantitative Performance Metrics
Provide detailed, data-driven reports on key CT image quality parameters. We track signal-to-noise ratio (SNR), contrast-to-noise ratio (CNR), spatial resolution, and artifact levels, allowing Kenyan healthcare providers to benchmark performance, identify trends, and optimize scanner settings for superior diagnostic accuracy.
Compliance & Accreditation Assurance
Ensure your CT imaging practices meet stringent international and local regulatory standards. Our QA testing service provides the robust documentation and evidence required for accreditation and compliance, giving Kenyan hospitals peace of mind and enhancing patient safety protocols.
What Is Ct Image Quality Qa Testing Service In Kenya?
CT Image Quality Assurance (QA) Testing Service in Kenya refers to a specialized suite of procedures and evaluations designed to ensure that computed tomography (CT) scanners produce diagnostic-quality images. This service is critical for maintaining the reliability, accuracy, and safety of CT imaging examinations within healthcare facilities. It encompasses a systematic approach to verify that CT system performance meets established clinical standards and regulatory requirements, thereby minimizing the risk of misdiagnosis due to image artifacts, noise, or inaccurate Hounsfield unit (HU) values. The service typically involves objective measurements, subjective assessments, and comprehensive documentation to provide a definitive evaluation of image quality.
| Who Needs CT Image Quality QA Testing Service in Kenya? | Typical Use Cases | |||||
|---|---|---|---|---|---|---|
| Radiology Departments in Hospitals (Public and Private): Essential for all CT imaging facilities to ensure diagnostic efficacy and patient safety. | Routine quality control for all CT scanners as mandated by regulatory bodies and professional guidelines. | Pre-installation and post-maintenance testing of new or serviced CT equipment. | Verification of image quality after software updates or hardware modifications. | Troubleshooting and problem identification when image quality issues are suspected by radiologists or technologists. | Compliance with international accreditation standards (e.g., Joint Commission International, ISO certifications). | Facilities involved in clinical trials requiring high-quality, reproducible CT data. |
| Specialized Imaging Centers: Clinics focusing on specific areas like neurology, oncology, or cardiovascular imaging. | Ensuring optimal image quality for advanced CT applications (e.g., CT angiography, dual-energy CT). | Performance evaluation for CT scanners used in screening programs (e.g., lung cancer screening). | ||||
| Medical Equipment Manufacturers and Service Providers: To ensure their CT systems meet quality benchmarks before deployment or after servicing. | Pre-shipment quality verification of newly manufactured CT scanners. | Post-service quality assurance to confirm successful repair and calibration. | ||||
| Regulatory Bodies and Health Authorities: For oversight and enforcement of imaging quality standards. | Auditing compliance with national medical imaging regulations. | Investigating reported incidents of poor image quality or diagnostic errors. |
What CT Image Quality QA Testing Service in Kenya Involves:
- Image Uniformity Assessment: Evaluating the consistency of image brightness and density across the scanned field of view, detecting potential beam hardening or cupping artifacts.
- Spatial Resolution Testing: Quantifying the scanner's ability to differentiate between small, closely spaced objects using phantoms containing high-contrast details (e.g., line pairs, point sources).
- Low-Contrast Detectability (LCD) Evaluation: Assessing the scanner's capability to visualize subtle differences in density in objects with low contrast, crucial for detecting soft tissue lesions.
- Noise Measurement: Quantifying random fluctuations in pixel values, a key indicator of image quality and radiation dose efficiency.
- Artifact Analysis: Identifying and characterizing various image artifacts, including motion artifacts, streak artifacts, and partial volume artifacts, and their impact on diagnostic interpretation.
- Hounsfield Unit (HU) Accuracy Verification: Ensuring that the HU values assigned to different tissues are within their expected ranges, critical for material differentiation and quantitative analysis.
- Geometric Accuracy Testing: Verifying the spatial accuracy of image reconstruction and the absence of geometric distortions.
- Dose Evaluation (Indirect): While not a direct dose measurement, assessing image quality at specific radiation doses helps optimize the dose-performance balance.
- Routine Calibration and Maintenance Checks: Ensuring that the CT system's hardware and software are functioning optimally and within manufacturer specifications.
- Documentation and Reporting: Providing detailed reports of findings, including pass/fail criteria, recommendations for corrective actions, and trend analysis over time.
Who Needs Ct Image Quality Qa Testing Service In Kenya?
In Kenya's rapidly evolving healthcare landscape, ensuring the highest quality of diagnostic imaging is paramount. Computed Tomography (CT) scans are a cornerstone of modern medical diagnosis, providing detailed insights into the human body. However, the accuracy and reliability of these scans are directly dependent on the optimal performance of CT scanners. CT Image Quality Assurance (QA) Testing services are crucial for maintaining this performance, identifying potential issues before they impact patient care, and ensuring compliance with regulatory standards. This service is essential for healthcare facilities that rely on CT imaging to provide accurate diagnoses and effective treatment plans for their patients.
| Target Customer/Department | Why They Need CT Image Quality QA Testing | Key Benefits |
|---|---|---|
| Hospitals (Public & Private) | To ensure diagnostic accuracy for a wide range of medical conditions, patient safety, and efficient workflow. Compliance with national and international healthcare standards. | Improved diagnostic confidence, reduced medical errors, enhanced patient outcomes, compliance, and potential cost savings from fewer repeat scans. |
| Diagnostic Imaging Centers | To maintain a reputation for high-quality imaging services, attract referring physicians, and ensure their equipment is performing optimally for a diverse patient population. | Competitive advantage, increased patient throughput, reliable results, and sustained business growth. |
| Radiology Departments | To verify image fidelity, detector performance, radiation dose optimization, and overall scanner functionality. Essential for providing accurate and timely reports to referring clinicians. | Consistent image quality, optimized radiation exposure for patients and staff, extended equipment lifespan, and reduced downtime. |
| Tertiary and Referral Hospitals | Often handle complex cases requiring high-resolution CT imaging. QA ensures the reliability of scans for intricate diagnoses and treatment planning. | Precision in diagnosing complex pathologies, effective treatment planning, and support for advanced medical procedures. |
| Government Health Agencies & Regulatory Bodies | To ensure that healthcare facilities are meeting mandated quality standards for medical imaging equipment, safeguarding public health. | Nationwide assurance of imaging quality, patient safety compliance, and public trust in the healthcare system. |
| Medical Equipment Suppliers & Service Providers | To validate the performance of CT scanners post-installation or after maintenance, ensuring they meet manufacturer specifications and client expectations. | Customer satisfaction, product reliability, and adherence to service level agreements. |
Who Needs CT Image Quality QA Testing Service in Kenya?
- Hospitals with CT scanner facilities.
- Diagnostic imaging centers.
- Radiology departments.
- Healthcare providers prioritizing patient safety and diagnostic accuracy.
- Institutions undergoing accreditation or regulatory audits.
- Facilities aiming to optimize scanner performance and lifespan.
- Organizations seeking to reduce the need for repeat scans and associated costs.
Ct Image Quality Qa Testing Service Process In Kenya
This document outlines the standard operating procedure for CT Image Quality Quality Assurance (QA) Testing services offered in Kenya. The process is designed to ensure consistent, high-quality diagnostic imaging for patients and adherence to regulatory standards.
| Phase | Key Activities | Responsible Party | Deliverables | Timeline (Typical) |
|---|---|---|---|---|
| Receive client request for CT image quality QA testing. Conduct initial discussion to understand client needs, scope of work, existing equipment, and desired outcomes. Gather preliminary information about the facility and CT scanners. | Client, QA Service Provider | Understanding of client requirements, preliminary scope definition. | 1-2 Business Days |
| Develop a detailed proposal outlining the scope of services, methodologies, testing parameters, equipment to be tested, deliverables, timeline, and cost. Upon client approval, formalize the agreement with a contract or service level agreement (SLA). | QA Service Provider | Formal proposal, signed contract/SLA. | 2-5 Business Days |
| Coordinate with the client to schedule the on-site testing dates, considering operational hours and minimizing disruption. Confirm access requirements, power availability, and any specific client-provided materials. Prepare testing equipment and phantom materials. | QA Service Provider, Client | Agreed testing schedule, confirmation of site readiness. | 3-7 Business Days (after agreement) |
| Travel to the client's facility. Conduct standardized image quality tests using calibrated phantoms and industry-accepted protocols (e.g., AAPM TG reports). This includes assessing parameters like spatial resolution, contrast resolution, noise levels, CT number accuracy, uniformity, and artifact detection. Record all test parameters and acquire raw image data. | QA Service Provider | Raw image data, test parameter logs, notes on observations. | 1-3 Days per facility (depending on number of scanners) |
| Analyze the acquired image data using specialized software. Compare results against established benchmarks, manufacturer specifications, and regulatory requirements. Identify any deviations or areas for improvement. Compile a comprehensive QA report detailing methodologies, findings, analysis, and recommendations. | QA Service Provider | Detailed QA report with quantitative and qualitative findings, visual representations (graphs, charts, sample images). | 3-7 Business Days (after data acquisition) |
| Submit the final QA report to the client electronically and/or in hard copy. Schedule a review meeting to present the findings, explain the recommendations, and answer any client queries. Facilitate understanding of the results and their implications. | QA Service Provider, Client | Final QA report, client understanding and acceptance of findings. | 1-3 Business Days (after report generation) |
| If the report indicates significant deviations or requires corrective actions, work with the client to develop a rectification plan. This may involve re-calibration, adjustments to scanner parameters, or further training. A follow-up test may be scheduled to verify improvements. | Client, QA Service Provider | Rectification plan (if applicable), confirmation of improvements (if follow-up performed). | Variable (based on rectification needs) |
| Maintain secure and organized records of all testing conducted, including raw data, analysis, and final reports. This is crucial for future comparisons, audits, and accreditation purposes. Ensure data privacy and confidentiality. | QA Service Provider | Archived QA records. | Ongoing |
CT Image Quality QA Testing Service Process in Kenya
- Phase 1: Inquiry & Initial Consultation
- Phase 2: Proposal & Agreement
- Phase 3: Scheduling & Pre-Testing Preparations
- Phase 4: On-Site Testing & Data Acquisition
- Phase 5: Data Analysis & Report Generation
- Phase 6: Report Delivery & Client Review
- Phase 7: Follow-up & Rectification (if needed)
- Phase 8: Record Keeping & Archiving
Ct Image Quality Qa Testing Service Cost In Kenya
Ensuring the quality of CT (Computed Tomography) images is paramount for accurate medical diagnosis and effective patient care. In Kenya, CT image quality assurance (QA) testing services play a crucial role in maintaining these high standards. The cost of these services can vary significantly due to several influencing factors. This document outlines these factors and provides an estimated cost range in Kenyan Shillings (KES).
| Service Type | Estimated Cost Range (KES) | Notes |
|---|---|---|
| Basic Annual CT QA Testing (Single Scanner) | 25,000 - 60,000 | Covers fundamental image quality parameters (e.g., resolution, noise, uniformity). |
| Comprehensive Annual CT QA Testing (Single Scanner) | 50,000 - 120,000 | Includes more in-depth tests, artifact evaluation, and potentially performance trending. |
| Multi-Scanner Discount (per scanner) | Negotiable (typically 10-20% reduction per additional scanner) | Applies when multiple scanners at the same facility are serviced. |
| On-Demand/Emergency Testing | Additional 30-50% on base rate | For urgent requests outside of scheduled maintenance. |
| Specialized Equipment/Advanced Testing | May incur additional charges | Depending on the complexity of the tests and equipment required. |
| Monthly/Quarterly Preventative Maintenance & QA Checks | Can be structured as a retainer fee, e.g., 10,000 - 30,000 per month per scanner | Often includes scheduled checks and minor adjustments. |
Factors Influencing CT Image Quality QA Testing Service Cost in Kenya
- Scope of Testing: The comprehensiveness of the QA tests performed directly impacts the cost. Basic tests might involve checks on image resolution and noise levels, while advanced testing could include slice thickness accuracy, beam hardening correction evaluation, and artifact analysis.
- Frequency of Testing: Regular QA testing, whether daily, weekly, monthly, or annually, will influence the overall cost. More frequent testing generally incurs higher recurring expenses.
- Number of CT Scanners: Facilities with multiple CT scanners will likely face higher costs than those with a single unit, as each scanner requires individual testing and calibration.
- Type and Model of CT Scanner: Different CT scanner models have varying complexities and require specialized knowledge and equipment for testing. Older or more sophisticated scanners might necessitate more time and expertise, thus increasing costs.
- Location of the Facility: Geographic location within Kenya can play a role. Services in major urban centers like Nairobi might have different pricing structures compared to those in more remote areas, considering travel and logistical costs for the service provider.
- Service Provider Expertise and Reputation: Highly experienced and reputable QA service providers, often equipped with advanced calibration tools and certifications, may charge a premium for their services.
- Urgency of Service: If immediate or emergency QA testing is required outside of scheduled appointments, there might be an additional charge for expedited service.
- Reporting and Documentation Requirements: The level of detail and customization required in the QA reports can affect the cost. Comprehensive reports with in-depth analysis and recommendations may be more expensive.
- Additional Services: Some providers may bundle QA testing with other services like preventative maintenance, equipment calibration, or staff training, which will impact the overall price.
- Consumables and Calibration Standards: The cost of specialized calibration phantoms, phantoms for specific tests, and other consumables used during the testing process can be factored into the service fee.
Affordable Ct Image Quality Qa Testing Service Options
Ensuring the quality of CT images is crucial for accurate diagnosis and patient care. Regular Quality Assurance (QA) testing helps identify and mitigate potential issues. Fortunately, there are several affordable CT image quality QA testing service options available. This document outlines these options, explains the value of bundled services, and provides cost-saving strategies.
| Service Provider Type | Typical Cost Range (per scanner, per year) | Pros | Cons |
|---|---|---|---|
| Independent Third-Party QA Providers | $1,500 - $4,000 | Expertise, standardized protocols, objective reporting, flexibility. | Can be more expensive than manufacturer packages if not bundled. Requires careful vetting of providers. |
| Equipment Manufacturer Service Packages | $2,000 - $5,000 (often bundled) | Integrated with equipment maintenance, direct access to manufacturer knowledge, potentially faster response times for issues. | Can be less flexible, may be more expensive as a standalone service, potential for upselling. |
| Regional Medical Physics Groups | $1,000 - $3,000 | Potentially more affordable, localized service, strong understanding of regional regulations. | Service availability may vary by region, expertise might be less specialized than large national providers. |
| Collaborative Purchasing Groups | Varies (significant discounts possible) | Economies of scale, reduced per-unit cost, shared negotiation power. | Requires participation in a group, less individual negotiation flexibility. |
Affordable CT Image Quality QA Testing Service Options
- {"title":"Independent Third-Party QA Service Providers","description":"Specialized companies offering CT QA testing as a core service. They often have experienced technicians and established protocols. These can be a good option for facilities needing consistent and expert QA without the overhead of in-house staff."}
- {"title":"Equipment Manufacturer Service Packages","description":"Many CT scanner manufacturers offer QA testing as part of their service contracts or as add-on packages. While sometimes perceived as more expensive, these can be cost-effective if bundled with other maintenance and repair services."}
- {"title":"Regional Medical Physics Groups","description":"Medical physicists, often with a focus on imaging physics, provide QA services. These groups can be more accessible and potentially more affordable for smaller or regional facilities."}
- {"title":"Collaborative Purchasing Groups/Consortia","description":"Healthcare organizations can join forces to negotiate bulk pricing for QA services, leading to significant cost reductions. This is particularly beneficial for independent practices or smaller hospitals."}
- {"title":"Remote/Virtual QA Monitoring Tools","description":"Leveraging software that remotely monitors certain image quality parameters. While not a complete replacement for physical testing, these can supplement in-person QA and flag issues proactively, reducing the need for frequent on-site visits."}
Verified Providers In Kenya
In Kenya's evolving healthcare landscape, discerning patients seek reliable and high-quality medical services. Verified providers stand out as pillars of trust, offering assurance of their expertise, adherence to standards, and commitment to patient well-being. Among these, Franance Health has emerged as a distinguished entity, whose credentials and approach position them as a leading choice for healthcare consumers in Kenya. This document explores what makes Franance Health a superior option, detailing their commitment to excellence and the tangible benefits they offer to their clientele.
| Credential/Aspect | Franance Health's Commitment | Benefit to Patient |
|---|---|---|
| Medical Licensure & Certification | Thorough verification of all practitioners' licenses and board certifications. | Ensures patients are treated by qualified and legally recognized medical professionals. |
| Specialist Expertise | Curated network of specialists with proven experience and advanced training. | Access to highly skilled doctors for accurate diagnosis and effective treatment of specific conditions. |
| Quality Assurance Protocols | Adherence to strict protocols for patient safety, hygiene, and treatment outcomes. | Minimizes risks, reduces errors, and enhances the overall effectiveness of medical care. |
| Patient Feedback Mechanisms | Active solicitation and utilization of patient feedback for continuous improvement. | Ensures services are responsive to patient needs and expectations, leading to greater satisfaction. |
| Ethical Practice Standards | Upholding the highest ethical standards in all patient interactions and medical decisions. | Builds trust and confidence, assuring patients of integrity and respect in their healthcare journey. |
| Technological Adoption | Integration of modern medical technologies and digital health solutions. | Improves diagnostic accuracy, treatment efficiency, and patient convenience through advanced tools. |
Why Franance Health Represents the Best Choice:
- Rigorous Vetting and Credentialing: Franance Health prioritizes partnering with healthcare professionals and facilities that undergo a stringent vetting process. This includes verification of medical licenses, certifications, specializations, and a proven track record of ethical practice and patient care.
- Commitment to Quality Standards: The organization adheres to international and national quality benchmarks in healthcare delivery. This commitment ensures that patients receive care that is not only effective but also safe, efficient, and patient-centered.
- Comprehensive Network of Specialists: Franance Health boasts a diverse network of highly qualified specialists across various medical disciplines. This allows for seamless access to expert care for a wide range of health concerns, from routine check-ups to complex medical procedures.
- Patient-Centric Approach: At the core of Franance Health's philosophy is a deep commitment to the patient's experience. They focus on clear communication, personalized treatment plans, and ensuring patient comfort and satisfaction throughout their healthcare journey.
- Innovation and Technology Integration: Franance Health embraces technological advancements in healthcare to enhance diagnostic capabilities, treatment efficacy, and administrative efficiency. This forward-thinking approach ensures patients benefit from the latest in medical innovation.
- Transparency and Accessibility: The organization strives for transparency in its services, costs, and operational processes. They are dedicated to making quality healthcare accessible and understandable to all their clients.
- Continuous Professional Development: Franance Health actively encourages and supports its affiliated providers in pursuing ongoing professional development, keeping them abreast of the latest medical research, techniques, and best practices.
Scope Of Work For Ct Image Quality Qa Testing Service
This Scope of Work (SOW) outlines the requirements for a comprehensive CT Image Quality Quality Assurance (QA) Testing Service. The service aims to ensure that CT scanners consistently produce images of optimal diagnostic quality, meeting established technical specifications and regulatory standards. This includes routine performance verification, artifact identification and mitigation, and comprehensive reporting for continuous improvement and compliance.
| Deliverable | Description | Standard Specification / Reference |
|---|---|---|
| Initial CT Scanner Baseline Performance Report | Comprehensive report detailing the initial measured performance characteristics of each CT scanner. This includes key image quality metrics and established baseline values. | Manufacturer's specifications, ACR CT accreditation phantom manual, AAPM TG reports (e.g., TG 18, TG 100). |
| Routine Image Quality QA Test Results (Monthly/Quarterly) | Regularly scheduled testing of CT scanners using standardized phantoms. Results will include measurements of spatial resolution, contrast-to-noise ratio (CNR), low-contrast detectability (LCD), slice thickness accuracy, beam filtration verification, and noise analysis. | ACR CT accreditation phantom manual, IEC 61223 series, internal QA protocols. |
| Artifact Analysis and Reporting | Systematic identification, documentation, and quantification of imaging artifacts such as streaks, rings, metal artifacts, motion artifacts, and beam hardening. Recommendations for mitigation strategies. | Clinical experience, literature reviews, specific vendor guidelines for artifact reduction. |
| Image Quality Control (QC) Phantom Management | Regular calibration and maintenance of all used QC phantoms. Documentation of phantom integrity and traceability. | Phantom manufacturer's specifications, ACR phantom maintenance guidelines. |
| CT Dose Index (CTDIvol) and Dose Length Product (DLP) Monitoring | Measurement and documentation of CTDIvol and DLP for standard imaging protocols to ensure dose optimization and compliance. | IEC 60580, ACR CT accreditation phantom manual, local regulatory requirements. |
| Image Uniformity and Homogeneity Testing | Assessment of image uniformity across the scanned field of view to detect potential inconsistencies or artifacts. | ACR CT accreditation phantom manual, AAPM TG reports. |
| Spatial Resolution Testing (High and Low Contrast) | Measurement of the ability of the CT system to resolve small objects or detail at different contrast levels. | ACR CT accreditation phantom manual, AAPM TG reports. |
| Noise Measurement and Analysis | Quantification of image noise and its impact on image quality. Analysis of noise characteristics as a function of parameters. | ACR CT accreditation phantom manual, AAPM TG reports. |
| Service Recommendations and Trend Analysis | Based on QA results, provide recommendations for scanner maintenance, calibration, or potential upgrades. Trend analysis of performance metrics over time. | Manufacturer's service manuals, historical performance data, clinical feedback. |
| Final QA Report and Documentation Archive | A comprehensive final report summarizing all QA activities, findings, and recommendations. Secure archiving of all test results and reports for a specified period. | Regulatory requirements, internal record-keeping policies. |
| Vendor-Specific Protocol Review (Optional) | Review and validation of vendor-provided imaging protocols to ensure they align with image quality objectives and clinical needs. | Clinical protocols, vendor documentation. |
| Calibration Certificate for Test Equipment | Ensuring all measurement equipment used for QA testing is within its calibration period and traceable to national standards. | NIST (National Institute of Standards and Technology) or equivalent national metrology institute. |
Key Objectives
- Verify CT scanner performance against established baseline parameters.
- Identify and quantify imaging artifacts that could impact diagnostic accuracy.
- Ensure compliance with relevant regulatory standards and internal quality policies.
- Provide actionable data for maintenance, calibration, and potential upgrades.
- Establish a documented history of image quality performance for audit and traceability.
Service Level Agreement For Ct Image Quality Qa Testing Service
This Service Level Agreement (SLA) outlines the guaranteed response times and uptime for the CT Image Quality QA Testing Service provided by [Your Company Name] (hereinafter referred to as 'Provider'). This SLA is an addendum to the Master Services Agreement (MSA) between the Provider and [Client Company Name] (hereinafter referred to as 'Client').
| Service Level | Response Time Target | Uptime Guarantee |
|---|---|---|
| Critical Incidents | 15 minutes | 99.9% Monthly Uptime |
| Major Incidents | 1 hour | 99.9% Monthly Uptime |
| Minor Incidents | 4 business hours | 99.9% Monthly Uptime |
| Scheduled Maintenance | Not Applicable (Advance Notice Required) | N/A (Service will be unavailable) |
Key Definitions
- Service Hours: The hours during which the CT Image Quality QA Testing Service is available and monitored for performance. This is typically 24 hours a day, 7 days a week, 365 days a year, unless otherwise specified.
- Downtime: Any period during Service Hours when the CT Image Quality QA Testing Service is unavailable to the Client due to an unscheduled outage or degradation of service beyond acceptable performance thresholds.
- Scheduled Maintenance: Pre-planned periods of downtime for system updates, upgrades, or other necessary maintenance activities. The Provider will provide reasonable advance notice for Scheduled Maintenance.
- Response Time: The maximum time allowed for the Provider to acknowledge and begin working on a reported Incident.
- Resolution Time: The maximum time allowed for the Provider to restore the CT Image Quality QA Testing Service to normal operation following an Incident.
- Incident: Any event that causes an unscheduled interruption to the CT Image Quality QA Testing Service or a significant degradation in its performance.
- Critical Incident: An Incident that renders the entire CT Image Quality QA Testing Service inoperable or significantly impacts its core functionality, preventing the Client from performing essential QA testing tasks.
- Major Incident: An Incident that significantly degrades the performance of the CT Image Quality QA Testing Service, impacting a substantial portion of its functionality, but not rendering it entirely inoperable.
- Minor Incident: An Incident that has a minimal impact on the CT Image Quality QA Testing Service, affecting non-critical functionality or having a minor performance degradation.
- Uptime: The percentage of time during Service Hours that the CT Image Quality QA Testing Service is operational and available to the Client.
In-Depth Guidance
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