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DICOM Node Integration & Routing Service in Ivory Coast
Engineering Excellence & Technical Support
DICOM Node Integration & Routing Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Seamless DICOM Node Interoperability
Empowering Ivory Coast healthcare facilities with robust DICOM node integration, ensuring seamless data exchange between diverse imaging modalities and PACS systems. Our service facilitates universal connectivity, overcoming vendor-specific limitations and enabling efficient workflow management.
Intelligent DICOM Routing Engine
Leveraging an intelligent routing engine, our service precisely directs DICOM studies to the appropriate destinations within Ivory Coast's healthcare network. This ensures timely access to medical images for diagnosis and treatment, optimizing radiologist workload and patient care pathways.
Secure & Compliant DICOM Data Flow
Prioritizing data security and regulatory compliance, our DICOM Node Integration & Routing Service in Ivory Coast implements industry-best practices for data transmission and storage. We ensure adherence to local health data regulations, safeguarding patient privacy and maintaining data integrity throughout the network.
What Is Dicom Node Integration & Routing Service In Ivory Coast?
The DICOM Node Integration & Routing Service in Ivory Coast refers to the establishment and management of a robust infrastructure for the exchange and distribution of medical imaging data (DICOM - Digital Imaging and Communications in Medicine) between various healthcare facilities and entities within the country. This service is critical for modernizing healthcare by enabling seamless, secure, and efficient sharing of patient imaging information, thereby improving diagnostic accuracy, facilitating remote consultations, and supporting regionalized healthcare initiatives. It involves the configuration, deployment, and ongoing maintenance of DICOM network nodes, including modalities (e.g., X-ray, CT, MRI machines), Picture Archiving and Communication Systems (PACS), Vendor Neutral Archives (VNAs), imaging workstations, and potentially integration with Electronic Health Records (EHRs) or Hospital Information Systems (HIS).
| Who Needs It | Typical Use Cases | |||||
|---|---|---|---|---|---|---|
| Hospitals & Clinics: All healthcare facilities that generate, store, or require access to medical imaging data. This includes public and private hospitals, specialized imaging centers, and smaller clinics with diagnostic imaging capabilities. | Regional Imaging Networks: Establishing a connected network of imaging facilities across different geographical locations within Ivory Coast to facilitate centralized interpretation or secondary opinions. | Telemedicine & Teleradiology Providers: Enabling the transmission of DICOM studies to remote radiologists for interpretation, especially crucial in areas with a shortage of specialized medical professionals. | Medical Equipment Vendors & Integrators: Companies involved in the installation and support of medical imaging equipment and PACS/VNA solutions. | Ministry of Health & Public Health Agencies: For data aggregation, research, public health surveillance, and ensuring standardized imaging practices across the nation. | Research Institutions: Facilitating the collection and analysis of imaging data for medical research and development. | Emergency Response & Disaster Management: Enabling rapid sharing of imaging data for critical patient care in emergency situations. |
Key Components and Functions of DICOM Node Integration & Routing Service:
- DICOM Node Configuration & Registration: Setting up individual medical imaging devices and systems as DICOM nodes, assigning unique AE Titles (Application Entity Titles), and registering them within the network. This includes defining their network addresses (IP addresses and ports) and communication protocols.
- Network Connectivity & Security: Establishing secure network pathways (often using VPNs or dedicated lines) between DICOM nodes to ensure data confidentiality and integrity during transmission. Implementation of access control mechanisms and authentication protocols to prevent unauthorized access to sensitive patient data.
- DICOM Conformance Statement Management: Ensuring that all integrated devices and systems adhere to relevant DICOM standards and profiles. This involves understanding and documenting the DICOM capabilities of each node and troubleshooting interoperability issues.
- Routing Rules & Workflow Design: Defining rules and logic for how DICOM objects (images, reports, etc.) are routed to their intended destinations. This can involve routing based on modality type, patient ID, study instance UID, destination PACS/VNA, or specific user roles.
- Message Queuing & Archiving: Implementing mechanisms for queuing and storing DICOM messages to handle intermittent network availability or to manage large data volumes. Integration with PACS/VNAs for long-term archival and retrieval of imaging studies.
- Interoperability with Existing Systems: Facilitating the integration of DICOM nodes with existing healthcare IT infrastructure, such as HIS and EHR systems, to enable a unified view of patient information.
- Monitoring & Troubleshooting: Continuous monitoring of the DICOM network for performance, errors, and security breaches. Proactive troubleshooting to resolve connectivity, routing, or data transfer issues.
- DICOM Web & HL7 Integration: Potentially extending integration to DICOMweb protocols for web-based access and interoperability with Health Level Seven (HL7) standards for clinical data exchange.
Who Needs Dicom Node Integration & Routing Service In Ivory Coast?
The DICOM Node Integration & Routing Service is crucial for organizations in Ivory Coast that handle medical imaging. This service enables seamless communication and efficient transfer of DICOM (Digital Imaging and Communications in Medicine) files between various medical devices and systems. It ensures that imaging data is correctly sent to its intended destination, whether it's a PACS (Picture Archiving and Communication System), a reporting workstation, or an external healthcare provider. Without this service, managing medical images becomes cumbersome, prone to errors, and can significantly hinder diagnostic workflows and patient care.
| Customer Type | Key Departments Benefiting | Specific Needs Addressed |
|---|---|---|
| Hospitals (Public & Private) | Radiology, Cardiology, Neurology, Oncology, Emergency Departments, IT Department | Centralized image management, efficient image sharing between departments, remote consultations, disaster recovery for imaging data, integration with EMR/EHR systems. |
| Clinics and Medical Centers | Radiology, General Practice, Specialty Clinics (e.g., Dermatology, Ophthalmology) | Cost-effective PACS integration, simplified image transfer to referring specialists, compliance with data privacy regulations, improved patient record keeping. |
| Radiology and Imaging Centers | Radiologists, Technologists, PACS Administrators, IT Department | Streamlined workflow for image acquisition and storage, efficient routing of studies for interpretation, integration with multiple imaging modalities (X-ray, CT, MRI, Ultrasound), vendor-neutral archive solutions. |
| Diagnostic Laboratories | Pathology (if utilizing digital imaging), Nuclear Medicine | Integration with specialized imaging equipment, secure transfer of diagnostic images for analysis and reporting. |
| Research Institutions | Researchers, Data Analysts, IT Department | Facilitating large-scale data collection and sharing for clinical trials, enabling multi-site research collaborations, anonymization and de-identification of imaging data for privacy. |
| Government Health Agencies | Public Health Informatics, Disease Surveillance Units, Health Data Management | Consolidating imaging data for epidemiological studies, national health reporting, disaster preparedness (e.g., mass casualty imaging management), ensuring interoperability between public health facilities. |
Target Customers & Departments in Ivory Coast
- Hospitals (Public and Private)
- Clinics and Medical Centers
- Radiology and Imaging Centers
- Diagnostic Laboratories with Imaging Capabilities
- Research Institutions conducting medical imaging studies
- Government Health Agencies (for data management and public health initiatives)
Dicom Node Integration & Routing Service Process In Ivory Coast
This document outlines the DICOM Node Integration & Routing Service process implemented in Ivory Coast. The service aims to facilitate the secure and efficient exchange of medical imaging data (DICOM) between healthcare institutions, ensuring seamless interoperability. The workflow spans from an initial inquiry by a healthcare provider to the final successful integration and routing of DICOM data.
| Phase | Key Activities | Deliverables |
|---|---|---|
| Initiation & Planning | Inquiry, Needs Assessment, Proposal, Agreement, Site Survey, Technical Audit, Integration Design | Signed Agreement, Integration Plan, Technical Audit Report |
| Implementation | Pre-Integration Setup, Node Installation & Configuration, Testing & Validation | Configured DICOM Node, Test Reports, Validation Certificates |
| Operation & Support | Go-Live, Initial Data Transfer, Routing & Distribution, Monitoring, Maintenance, Support, Optimization | Operational DICOM Network, Performance Reports, Support Logs, Updated Configurations |
DICOM Node Integration & Routing Service Workflow in Ivory Coast
- {"step":1,"title":"Initial Inquiry & Needs Assessment","description":"Healthcare institutions (hospitals, clinics, imaging centers) express interest in connecting to the DICOM network. A preliminary consultation is conducted to understand their existing infrastructure, DICOM capabilities, data volume, and specific integration requirements."}
- {"step":2,"title":"Service Proposal & Agreement","description":"Based on the needs assessment, a detailed service proposal is prepared, outlining the integration scope, technical specifications, security measures, data routing rules, service level agreements (SLAs), and associated costs. A formal agreement is signed upon acceptance."}
- {"step":3,"title":"Site Survey & Technical Audit","description":"A thorough site survey is performed to evaluate the institution's network infrastructure, firewall configurations, existing PACS (Picture Archiving and Communication System) or RIS (Radiology Information System) compatibility, and availability of required hardware/software. A technical audit verifies their DICOM compliance and readiness."}
- {"step":4,"title":"Integration Design & Planning","description":"A detailed integration plan is developed, defining the DICOM AE Title, IP addresses, ports, and communication protocols for both the client node and the central routing service. This stage also includes defining routing rules based on modality, specialty, or destination institution."}
- {"step":5,"title":"Pre-Integration Setup & Configuration","description":"The healthcare institution configures their local PACS/RIS to communicate with the DICOM routing service. This may involve installing specific DICOM middleware or configuring existing systems. The central routing service is also prepared with the necessary configurations and security protocols."}
- {"step":6,"title":"Installation & Configuration of DICOM Node","description":"The DICOM node software or hardware is installed at the client's site, or their existing DICOM endpoint is configured to connect to the central service. This involves setting up network connectivity and initial DICOM communication parameters."}
- {"step":7,"title":"Testing & Validation","description":"Comprehensive testing is conducted to ensure successful DICOM communication. This includes testing C-STORE (image transfer), C-FIND (query), and C-MOVE (retrieval) operations. Data integrity, security, and adherence to routing rules are validated."}
- {"step":8,"title":"Go-Live & Initial Data Transfer","description":"Upon successful testing, the integration is declared 'live'. Initial DICOM data is sent through the integrated node to the routing service, which then forwards it according to the pre-defined rules. Monitoring is initiated to observe the flow."}
- {"step":9,"title":"Routing & Distribution","description":"The DICOM Node Integration & Routing Service actively receives DICOM images and associated metadata. Based on the configured routing rules, it intelligently directs the data to the appropriate destination PACS, RIS, or specialized viewers within the network. This ensures that the right images reach the right clinicians or departments efficiently."}
- {"step":10,"title":"Monitoring & Maintenance","description":"Continuous monitoring of the DICOM node and routing service performance, security, and data flow is performed. Regular maintenance, updates, and troubleshooting are carried out to ensure optimal operation and address any issues that may arise."}
- {"step":11,"title":"Ongoing Support & Optimization","description":"Technical support is provided to the integrated institutions. Periodic reviews of routing rules and service performance are conducted to identify opportunities for optimization and adapt to evolving healthcare needs."}
Dicom Node Integration & Routing Service Cost In Ivory Coast
Integrating DICOM (Digital Imaging and Communications in Medicine) nodes and establishing a routing service is a critical step for healthcare facilities in Ivory Coast looking to improve medical imaging workflow, data management, and inter-facility collaboration. The cost of such services can vary significantly based on several factors. This discussion aims to outline these factors and provide an estimated price range in the local currency, the West African CFA franc (XOF).
| Service Component | Estimated Range (XOF per month/project) |
|---|---|
| Basic DICOM Node Integration (per node) | 50,000 - 250,000 (initial setup) |
| Simple DICOM Routing Service (monthly) | 100,000 - 500,000 |
| Complex DICOM Routing & Workflow Automation (monthly) | 300,000 - 1,500,000+ |
| Custom Software Development/Integration (project-based) | 1,000,000 - 10,000,000+ |
| Hardware (servers, network gear - one-time) | 2,000,000 - 15,000,000+ |
| Implementation & Configuration Services (project-based) | 500,000 - 5,000,000+ |
| Ongoing Support & Maintenance (monthly, typically % of system cost) | 100,000 - 1,000,000+ |
Key Pricing Factors for DICOM Node Integration & Routing Services in Ivory Coast:
- Scope of Integration: The number of DICOM nodes (e.g., modalities like X-ray, CT, MRI scanners, PACS, workstations) to be integrated will directly impact the complexity and cost. Integrating a single modality is less expensive than integrating an entire hospital's imaging department.
- Complexity of DICOM Workflow: Simple point-to-point communication is cheaper than setting up complex routing rules, such as conditional routing based on patient demographics, study type, or destination facility. Advanced features like HL7 (Health Level Seven) integration for patient context transfer also add to the cost.
- Customization Requirements: Off-the-shelf solutions are generally more affordable. However, if specific customizations are needed to align with existing hospital IT infrastructure, unique reporting requirements, or specific imaging protocols, the cost will increase.
- Data Volume and Storage: The volume of DICOM data to be routed and stored influences the bandwidth requirements, server capacity, and storage solutions. Larger datasets necessitate more robust infrastructure and potentially higher recurring costs for maintenance and cloud storage.
- Network Infrastructure: The existing network capabilities of the healthcare facility and any required upgrades (e.g., increased bandwidth, secure network segmentation) will be a significant cost factor. Reliable and secure network connectivity is paramount for DICOM routing.
- Software Licensing and Development: The cost of DICOM middleware or routing software licenses can vary. If custom software development is required for specific routing logic or integration with legacy systems, this will be a substantial expense.
- Hardware Costs: This includes servers, network devices, and potentially specialized DICOM gateways or converters, depending on the existing hardware landscape.
- Implementation and Configuration Services: The expertise required for setting up, configuring, and testing the DICOM nodes and routing service. This often involves specialized IT personnel with DICOM knowledge.
- Training and Support: Training for hospital staff on using the new system and ongoing technical support and maintenance agreements are crucial and contribute to the overall cost.
- Security Measures: Implementing robust security protocols for data in transit and at rest, including encryption and access controls, can add to the cost but are essential for patient data protection.
- Vendor Expertise and Reputation: The experience and reputation of the service provider can influence pricing. Established vendors with a proven track record may command higher rates.
- Cloud vs. On-Premise Solutions: Cloud-based solutions might involve subscription fees, while on-premise solutions require significant upfront hardware and software investment. The choice impacts both initial and ongoing costs.
- Ongoing Maintenance and Updates: Regular software updates, security patches, and hardware maintenance are necessary for a functional DICOM routing service and incur recurring costs.
Affordable Dicom Node Integration & Routing Service Options
Integrating DICOM (Digital Imaging and Communications in Medicine) nodes and establishing robust routing services can be a significant undertaking for healthcare organizations, often associated with substantial costs. However, by understanding various service options and implementing strategic approaches, it's possible to achieve affordable and efficient DICOM node integration and routing. This document outlines key considerations, value bundles, and cost-saving strategies.
| Value Bundle Option | Description | Potential Cost Savings & Value Proposition |
|---|---|---|
| Basic Integration Package | Includes core DICOM connectivity, basic routing rules, and essential support. Suitable for smaller practices or departments with straightforward needs. | Cost Savings: Lower upfront investment, minimal ongoing support costs. Value: Establishes foundational DICOM communication for essential workflows. |
| Standard Routing & Workflow Bundle | Extends the basic package with advanced routing logic (e.g., based on study type, modality, patient demographics), protocol conversion, and enhanced monitoring tools. | Cost Savings: Reduces manual intervention, improves workflow efficiency, minimizes errors. Value: Optimizes image distribution and accessibility. |
| Cloud-Managed DICOM Service | Leverages a cloud platform for hosting DICOM services, including integration and routing. Often offered as a subscription model with managed infrastructure and support. | Cost Savings: Eliminates capital expenditure on hardware, reduces IT overhead, predictable operational expenses. Value: High scalability, accessibility, and reduced maintenance burden. |
| Modular & API-Driven Solutions | Components that can be purchased and integrated incrementally, often with robust APIs for custom development and integration with existing systems. | Cost Savings: Pay-as-you-go model, ability to integrate with existing investments, avoids vendor lock-in. Value: Flexibility, customization, and long-term adaptability. |
| Open-Source DICOM Toolkits (with managed services) | Utilizing open-source DICOM libraries and tools, often paired with managed services for implementation, support, and maintenance. | Cost Savings: Significantly reduced software licensing fees. Value: High degree of control and customization, but requires technical expertise or managed service partnership. |
Key Considerations for Affordable DICOM Node Integration & Routing
- Understanding your current infrastructure: Assess existing PACS, modalities, RIS, and other imaging-related systems.
- Defining integration requirements: Clearly outline the types of data, transfer protocols, and communication needs.
- Evaluating vendor offerings: Compare features, scalability, support, and pricing models of different DICOM integration and routing solutions.
- Considering cloud vs. on-premise: Cloud-based solutions can offer lower upfront costs and easier scalability, while on-premise provides more control.
- Security and compliance: Ensure the chosen solution meets HIPAA and other relevant data privacy and security regulations.
- Scalability and future-proofing: Select a solution that can grow with your organization's needs.
- Level of technical expertise required: Some solutions require more in-house IT knowledge than others.
Verified Providers In Ivory Coast
In Ivory Coast's evolving healthcare landscape, identifying reliable and reputable healthcare providers is paramount for individuals seeking quality medical services. Franance Health has emerged as a leader in this domain, distinguishing itself through stringent credentialing processes and a commitment to excellence. This document outlines what verified providers in Ivory Coast entail, specifically focusing on Franance Health's credentials and the compelling reasons why they represent the best choice for your healthcare needs.
| Franance Health Credential | Significance for Patients | Why it's the Best Choice |
|---|---|---|
| Rigorous Professional Vetting | Ensures all medical practitioners have verifiable qualifications, board certifications, and a clean disciplinary record. | Guarantees that you are treated by highly skilled and ethical professionals, minimizing risks associated with unqualified practitioners. |
| Partnerships with Accredited Facilities | Franance Health collaborates exclusively with healthcare institutions that meet stringent international and local accreditation standards. | Provides access to state-of-the-art facilities with superior infrastructure, advanced diagnostic tools, and a commitment to patient safety and infection control. |
| Focus on Evidence-Based Medicine | Promotes the use of treatment protocols and diagnostic methods that are scientifically proven and internationally recognized. | Ensures you receive the most effective and up-to-date treatments, leading to better health outcomes and faster recovery times. |
| Comprehensive Patient Support Services | Offers integrated services that include appointment management, translation services, and post-treatment follow-up. | Simplifies your healthcare journey, removes language barriers, and provides peace of mind through continuous care and support. |
| Transparent Fee Structures | Commits to clear and upfront pricing for all medical services, avoiding hidden costs. | Allows for better financial planning and eliminates the stress of unexpected medical bills, fostering trust and transparency. |
| Adherence to Ethical Guidelines | Upholds the highest ethical standards in patient care, respecting patient confidentiality and autonomy. | Ensures your rights are protected, and you receive compassionate and respectful care at all times. |
What are Verified Providers in Ivory Coast?
- Accreditation and Licensing: Verified providers have undergone thorough checks to ensure they meet all national and international standards for healthcare practice, including relevant licenses and certifications from official regulatory bodies.
- Professional Qualifications: Healthcare professionals associated with verified providers possess recognized degrees, specialized training, and continuous professional development to ensure they are up-to-date with the latest medical advancements.
- Quality of Care Standards: Verified providers adhere to strict protocols for patient safety, hygiene, treatment efficacy, and ethical medical practices, often exceeding minimum requirements.
- Infrastructure and Equipment: These facilities are equipped with modern medical technology and maintain high standards of cleanliness and functionality to support optimal patient care.
- Patient Feedback and Reputation: Verified providers typically have a strong track record of positive patient experiences and a reputation for trustworthiness and reliability within the community.
Scope Of Work For Dicom Node Integration & Routing Service
This Scope of Work (SOW) outlines the requirements for integrating a new DICOM (Digital Imaging and Communications in Medicine) node into an existing healthcare IT infrastructure and establishing a DICOM routing service. The objective is to enable seamless image exchange between the new node and other DICOM-compliant devices within the network, ensuring data integrity, security, and adherence to relevant medical imaging standards.
| Work Package | Description | Key Activities | Deliverables | Standard Specifications |
|---|---|---|---|---|
| Integration of a new DICOM-compliant device into the existing network infrastructure. | a. Network connectivity assessment and configuration. b. DICOM service configuration (e.g., AE Title, port, network address). c. Association establishment testing with existing DICOM nodes. d. Verification of C-STORE, C-FIND, C-MOVE operations (as applicable). e. Security configuration (e.g., TLS, authentication if required). | Successfully integrated DICOM node with functional DICOM services. Configuration files for the new DICOM node. Test results confirming successful association and data exchange. | DICOM Part 3 (Information Object Definitions) and Part 4 (Service Class Specifications). DICOM Part 8 (Network Communications). Relevant vendor-specific DICOM conformance statements. |
| Deployment and configuration of a DICOM routing engine or service to direct images to appropriate destinations. | a. Installation and configuration of the routing software/service. b. Definition of routing rules based on DICOM tags (e.g., Study Instance UID, SOP Class UID, Patient ID). c. Integration of the routing service with the existing DICOM network. d. Testing of routing logic for various DICOM object types and destinations. e. Monitoring and logging configuration for routing operations. | Configured and operational DICOM routing service. Routing rules documentation. Test reports verifying correct routing of DICOM objects. Monitoring and logging setup configuration. | DICOM Part 4 (Service Class Specifications). DICOM Part 15 (Security and System Management). HL7 standards (if integrated with EMR/RIS). Network protocol standards (TCP/IP). |
| Ensuring the security of DICOM data transfer and compliance with relevant regulations. | a. Implementation of data encryption during transit (e.g., TLS). b. Access control and authentication mechanisms for DICOM services. c. Compliance audit and verification against HIPAA, GDPR, or other applicable regulations. d. Secure storage and handling of DICOM data. | Security configuration documentation. Compliance report. Audit trail configurations. | DICOM Part 15 (Security and System Management). HIPAA Security Rule. NIST SP 800-53. |
| Comprehensive testing to ensure the functionality, reliability, and performance of the integrated system. | a. Unit testing of individual components. b. Integration testing of the new node and routing service with the existing infrastructure. c. Performance testing under simulated load conditions. d. User Acceptance Testing (UAT) with relevant stakeholders. | Test plans and test cases. Comprehensive test reports (including performance metrics). User Acceptance Testing sign-off. | Industry best practices for software testing. DICOM Conformance Statements. |
| Provision of all necessary documentation for system operation, maintenance, and future reference. | a. System architecture diagrams. b. Installation and configuration guides. c. User manuals. d. Troubleshooting guides. e. Operator training materials. | Complete system documentation package. Training sessions conducted. Final project handover report. | Standard IT documentation practices. DICOM standard documentation guidelines. |
Key Objectives
- Successfully integrate the new DICOM node (e.g., modality, PACS viewer, archive) with the existing network.
- Configure and deploy a robust DICOM routing service to manage image distribution.
- Ensure secure and reliable transmission of DICOM objects.
- Verify compliance with specified DICOM standards and network protocols.
- Provide comprehensive documentation for the integrated system and routing configuration.
Service Level Agreement For Dicom Node Integration & Routing Service
This Service Level Agreement (SLA) outlines the performance commitments for the DICOM Node Integration & Routing Service, specifically focusing on response times and uptime guarantees.
| Metric | Target | Measurement & Reporting |
|---|---|---|
| Uptime Guarantee | 99.9% (excluding Scheduled Maintenance) | Measured monthly. Reported via system status dashboards and monthly SLA reports. Downtime is tracked by monitoring the availability of core service components and the ability to accept and process DICOM traffic. |
| Average Response Time (C-STORE) | Less than 500 milliseconds for typical image transfers (single frame, moderate compression). | Measured from the Service's perspective, recording the time from initial receipt of the C-STORE request until the final DICOM acknowledgment (e.g., SUCCESS status) is generated. Samples taken continuously. Aggregated average reported monthly. |
| Average Response Time (C-FIND/C-MOVE) | Less than 2 seconds for typical queries and modest result sets (e.g., < 100 results). | Measured from the Service's perspective, recording the time from initial receipt of the query/move request until the final DICOM acknowledgment is generated. Samples taken continuously. Aggregated average reported monthly. |
| Maximum Response Time (Worst Case) | Less than 5 seconds for C-STORE and less than 10 seconds for C-FIND/C-MOVE. (Applies to individual transactions, not aggregated averages. This accounts for transient network issues or exceptionally large/complex requests.) | Monitored for all transactions. Alerts triggered for sustained deviations. Statistical analysis provided in monthly reports. |
| Downtime Resolution Target | For Unscheduled Downtime, aim to restore service within 4 hours of detection. | Time starts from the moment the system detects or is alerted to an outage affecting service availability. Incident management process activated immediately. |
Key Definitions
- DICOM Node Integration & Routing Service: The service responsible for receiving, processing, and routing DICOM (Digital Imaging and Communications in Medicine) objects between registered DICOM nodes.
- Uptime: The percentage of time the Service is available and operational, excluding scheduled maintenance windows.
- Response Time: The duration from when a DICOM message (e.g., C-STORE, C-FIND, C-MOVE request) is sent to the Service by a Source Node until the Service sends a successful acknowledgment (or the final part of a multi-part response) back to the Source Node.
- Downtime: Any period during which the Service is unavailable for processing DICOM messages.
- Scheduled Maintenance: Pre-announced periods during which the Service may be temporarily unavailable for updates, upgrades, or planned infrastructure work. These periods will be communicated with at least [Number] days' notice.
- Unscheduled Downtime: Any Downtime that is not Scheduled Maintenance.
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