X-Ray Tube Reloading Service in Ivory Coast
Engineering Excellence & Technical Support

• Customer contacts the service provider (e.g., via phone, email, website form) to inquire about X-ray tube reloading.

• Service provider gathers initial information: X-ray tube model, serial number, application, estimated age/usage, and any observed performance issues.

• A preliminary consultation is conducted to assess the feasibility of reloading, discuss potential costs, timelines, and warranty information.

• The customer is informed about the required documentation and shipping procedures.

• Upon agreement, the customer arranges for the secure packaging and shipment of the used X-ray tube to the service provider's facility in Ivory Coast.

• The service provider receives the tube and conducts a thorough inspection and diagnostic assessment.

• This assessment includes visual inspection for physical damage, electrical testing, and performance evaluation (e.g., output consistency, focal spot stability).

• A detailed report is generated outlining the tube's condition and confirming its suitability for reloading.

• Based on the assessment report, a formal quotation is provided to the customer, detailing the cost of reloading, any necessary replacement parts, and return shipping fees.

• The quotation also includes an estimated completion time for the reloading process.

• The customer reviews the quotation and provides formal approval to proceed with the service.

• The approved X-ray tube undergoes the reloading process at the specialized facility.

• This typically involves disassembling the tube, cleaning internal components, replacing the filament and potentially other wear parts (e.g., cathode/anode), and performing a vacuum regeneration.

• The process is carried out by skilled technicians following strict quality control protocols.

• After reloading, the tube undergoes rigorous quality assurance and testing to ensure it meets or exceeds original specifications.

• This includes comprehensive performance tests similar to the initial assessment, verifying output, spectral quality, and operational stability.

• A final test report is generated documenting the successful reloading and performance verification.

• The reloaded X-ray tube is carefully and securely packaged to prevent damage during transit.

• The service provider arranges for the dispatch of the reloaded tube back to the customer in Ivory Coast.

• Tracking information is provided to the customer.

• The customer receives the reloaded tube and is responsible for its installation into their X-ray system.

• It is recommended that the customer performs on-site verification tests or has a qualified technician perform these to ensure proper integration and performance within their specific equipment.

• Final invoicing is issued to the customer upon dispatch of the reloaded tube or as per agreed payment terms.

• The customer makes the payment according to the agreed-upon schedule.

• The service provider offers post-service support, including warranty claims, technical assistance, and advice on optimal tube usage and maintenance.

• Customer feedback is solicited to continuously improve the service.

a. Receipt and Inspection of X-ray Tube:

    i. Visual inspection for external damage.

    ii. Initial performance testing (if feasible without disassembly).

    iii. Documentation of tube serial number, model, and condition.

b. Disassembly and Cleaning:

    i. Controlled disassembly of the X-ray tube housing.

    ii. Thorough cleaning of internal components to remove debris and old filament material.

c. Filament Assembly Replacement:

    i. Removal of the old filament assembly.

    ii. Installation of a new, high-quality filament assembly meeting specified standards.

    iii. Precise alignment and mounting of the new filament.

d. Internal Inspection and Component Check:

    i. Inspection of anode and cathode components for wear or damage.

    ii. Verification of vacuum integrity (pre-bakeout).

e. Reassembly and Sealing:

    i. Careful reassembly of the X-ray tube.

    ii. Proper sealing of the tube housing to ensure vacuum retention.

f. Vacuum Bakeout and Evacuation:

    i. Controlled bakeout process to remove residual gases.

    ii. Evacuation to achieve the required internal vacuum level.

g. Performance Testing and Calibration:

    i. High potential (kVp) testing.

    ii. Current (mA) and power output testing.

    iii. Focal spot measurement (if applicable).

    iv. Radiation output consistency and stability testing.

    v. Calibration to meet specified performance parameters.

h. Final Inspection and Documentation:

    i. Final visual inspection of the reloaded tube.

    ii. Comprehensive testing report detailing all performed tests and results.

    iii. Certificate of conformance/performance.

    iv. Packaging and return shipment of the reloaded X-ray tube.