Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) in Guinea-Bissau
Engineering Excellence & Technical Support
Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) High-standard technical execution following OEM protocols and local regulatory frameworks.
Restoring Mobility: Expert Bed Repairs
We specialize in the rapid and reliable repair of hospital beds, including electric and manual models. Our technicians are trained to diagnose and fix issues with frames, motors, control panels, and mattress surfaces, ensuring patient comfort and safety across Guinea-Bissau.
Empowering Patient Movement: Wheelchair Servicing
Our comprehensive wheelchair repair services address common issues such as worn tires, broken frames, malfunctioning brakes, and faulty upholstery. We extend the lifespan and enhance the usability of essential mobility aids for patients in hospitals and healthcare facilities throughout Guinea-Bissau.
Streamlining Operations: Trolley Maintenance & Repair
From medical instrument trolleys to patient transport carts, we provide robust repair and maintenance solutions. Our expertise covers wheel replacements, frame straightening, and functional component servicing, ensuring the smooth and efficient operation of critical hospital equipment in Guinea-Bissau.
What Is Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) In Guinea-bissau?
Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) in Guinea-Bissau refers to the specialized provision of maintenance, refurbishment, and restoration for essential medical equipment within healthcare facilities in the nation. This service addresses the deterioration and functional impairments of critical patient handling and transport devices, ensuring their continued operational readiness and patient safety. It encompasses a range of technical interventions aimed at extending the lifespan of these assets, mitigating the impact of wear and tear, and preventing costly premature replacements. The service is crucial for maintaining the efficacy of healthcare delivery systems, particularly in resource-constrained environments like Guinea-Bissau where the acquisition of new equipment may be challenging.
| Stakeholder/Need | Rationale for Service | Typical Use Cases |
|---|---|---|
| Hospitals and Clinics (Public & Private): | To maintain operational capacity, ensure patient safety, reduce capital expenditure on new equipment, and adhere to healthcare standards. | Repairing a non-functional hydraulic lift on a hospital bed, replacing a broken wheel on a patient trolley, refurbishing the braking system on a wheelchair used for patient transport. |
| **Rehabilitation Centers: | To provide accessible and safe mobility aids for patients undergoing physical therapy and recovery. | Restoring mobility and stability to wheelchairs for individuals with physical disabilities, repairing adjustable backrests on specialized therapy chairs. |
| **Health Posts and Dispensaries: | To ensure basic mobility and patient handling equipment is functional in remote or under-resourced settings. | Repairing a basic hospital bed with a damaged frame, ensuring a functional wheelchair is available for emergency patient transfers. |
| Non-Governmental Organizations (NGOs) & Humanitarian Aid Organizations: | To support their healthcare programs and ensure the longevity of donated or procured medical equipment. | Refurbishing a batch of wheelchairs for distribution to vulnerable populations, repairing a fleet of trolleys used in mobile health clinics. |
Key Aspects of Hospital Furniture Repair Service:
- Diagnostics and Assessment: Thorough inspection to identify structural damage, mechanical failures, upholstery defects, and safety hazards.
- Component Replacement: Sourcing and installing replacement parts such as wheels, casters, actuators, braking mechanisms, upholstery, and frame components.
- Structural Repair: Welding, reinforcing, or reshaping damaged frames and supports.
- Upholstery Restoration: Repairing or replacing damaged padding, vinyl, or fabric to ensure hygiene and patient comfort.
- Functional Calibration: Adjusting and testing mechanical and electrical systems (e.g., bed height adjustment, brake engagement) for optimal performance.
- Sanitization and Disinfection: Implementing rigorous cleaning protocols post-repair to meet healthcare infection control standards.
- Preventive Maintenance: Scheduled inspections and minor repairs to preempt major failures.
Who Needs Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) In Guinea-bissau?
Hospital furniture, particularly essential items like beds, wheelchairs, and trolleys, plays a critical role in patient care and operational efficiency within healthcare facilities. In Guinea-Bissau, where resources can be stretched, ensuring the functionality and longevity of this equipment through reliable repair services is paramount. This document outlines the key entities and departments that would benefit from and require hospital furniture repair services for beds, wheelchairs, and trolleys.
| Customer Type | Rationale for Repair Service Need | Specific Furniture Items of Concern |
|---|---|---|
| Public Hospitals and Health Centers | High volume of usage, aging infrastructure, potential budget constraints for new purchases, maintenance of essential patient support equipment. | Hospital Beds (manual and electric), Wheelchairs (standard and specialized), Trolleys (patient transfer, medication, instrument, linen). |
| Private Hospitals and Clinics | Maintaining a professional image, ensuring patient comfort and safety to attract and retain patients, operational efficiency. | Hospital Beds (adjustable, specialized), Wheelchairs (modern, lightweight), Trolleys (sleek, functional for various purposes). |
| NGO Healthcare Facilities | Operating in resource-limited settings, extending the lifespan of donated or procured equipment, ensuring continued service delivery to vulnerable populations. | Hospital Beds (basic and functional), Wheelchairs (durable, easy to maintain), Trolleys (robust for frequent movement). |
| Specialty Clinics (Rehabilitation, etc.) | Specific requirements for mobility aids and patient positioning, specialized equipment functionality is crucial for therapeutic outcomes. | Specialized Hospital Beds (e.g., for positioning), Rehabilitation Wheelchairs, Specialized Trolleys (e.g., for therapy equipment). |
| Military Hospitals | Ensuring readiness and operational capability, maintenance of equipment used in diverse and demanding environments. | Robust Hospital Beds, Durable Wheelchairs, Heavy-duty Trolleys. |
Target Customers and Departments for Hospital Furniture Repair Services in Guinea-Bissau
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Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Process In Guinea-bissau
This document outlines the standard operating procedure for the Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) in Guinea-Bissau. The process is designed to be efficient, transparent, and ensure timely restoration of essential medical equipment. It covers the workflow from the initial inquiry to the final execution and delivery of repaired items. The service aims to support healthcare facilities by maintaining the functionality and longevity of critical patient care furniture.
| Stage | Description | Key Activities | Responsible Party | Expected Outcome | Potential Challenges |
|---|---|---|---|---|---|
| The process begins when a healthcare facility or individual reports a need for repair of hospital furniture. | Receive inquiry (phone, email, in-person). Initial communication to understand the nature of the damage and the type of furniture (bed, wheelchair, trolley). Provide preliminary guidance on potential repair scope and feasibility. | Client (Hospital/Individual) Service Provider (Admin/Customer Service) | Understanding of the repair need. Initial eligibility determination for service. | Language barriers. Lack of detailed information about the damage. |
| Formalizing the repair request and providing an estimate for the service. | Client submits a formal repair request form. Service provider conducts a detailed on-site or off-site assessment (if feasible). Identify specific parts needed and labor required. Generate a detailed quotation (including parts, labor, and transport costs). Client reviews and approves the quotation. | Client (Hospital/Individual) Service Provider (Technician/Estimator) | Approved repair request. Agreed-upon quotation. Commitment to proceed with the repair. | Difficulty in accessing the damaged furniture for assessment. Disagreement on quotation pricing. Delays in client approval. |
| Gathering and preparing all necessary components for the repair. | Identify and source required spare parts (locally or internationally). Order and receive parts. Inspect parts for quality and compatibility. Prepare tools and equipment for the repair task. | Service Provider (Procurement Team/Technician) | All necessary parts and tools are available and in good condition. | Shortage of specific spare parts in Guinea-Bissau. Long lead times for imported parts. Substandard quality of procured parts. |
| The actual repair work is carried out by skilled technicians. | Disassemble damaged furniture as needed. Repair or replace faulty components. Perform welding, upholstery, lubrication, or other necessary repairs. Reassemble the furniture. | Service Provider (Repair Technicians) | Furniture is repaired to its functional state. | Complexity of the damage requiring specialized skills. Lack of specialized repair tools. Safety concerns during repair. |
| Ensuring the repaired furniture meets functional and safety standards. | Thorough inspection of the repaired item. Functional testing of all mechanisms (e.g., bed adjustments, wheelchair brakes, trolley wheels). Safety checks to ensure no hazards. Cleaning and minor cosmetic touch-ups. | Service Provider (Quality Control Inspector/Lead Technician) | Repaired furniture is fully functional, safe, and meets quality standards. | Inadequate testing procedures. Overlooked defects. Subjectivity in quality assessment. |
| Returning the repaired furniture to the client and completing necessary paperwork. | Arrange for safe transportation of the repaired item. Deliver the furniture to the designated location. Provide a service report/invoice detailing the work done and parts used. Obtain client acknowledgment of receipt and satisfaction. | Service Provider (Logistics/Admin) Client | Repaired furniture is safely returned to the client. Complete and accurate documentation is provided. | Logistical challenges in transportation. Client unavailability for delivery. Discrepancies in documentation. |
| Ensuring client satisfaction and gathering feedback for service improvement. | Contact the client after a reasonable period to confirm satisfaction. Address any post-repair issues or concerns. Collect feedback on the service experience. Maintain a record of repairs and client feedback for future reference. | Service Provider (Customer Service/Management) | Client satisfaction confirmed. Opportunities for service improvement identified. | Difficulty in reaching clients for follow-up. Negative feedback requiring further action. Lack of a systematic feedback collection mechanism. |
Hospital Furniture Repair Process Workflow
- Inquiry and Initial Assessment
- Service Request and Quotation
- Parts Procurement and Preparation
- Repair Execution
- Quality Control and Testing
- Delivery and Documentation
- Follow-up and Feedback
Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Cost In Guinea-bissau
The cost of hospital furniture repair services for beds, wheelchairs, and trolleys in Guinea-Bissau can vary significantly. Several factors influence the pricing, making it essential to understand these elements when seeking repairs. These factors include the complexity of the damage, the type of furniture, the availability of spare parts, the technician's expertise, and the location of the repair service within Guinea-Bissau. For instance, a simple mechanical repair on a wheelchair might be less expensive than a complex electrical issue on a specialized hospital bed. Similarly, if specific original parts are required and are scarce, the cost will likely increase. Many repairs are handled by local workshops or individual technicians, and pricing is often negotiated directly.
| Furniture Type | Type of Repair/Issue | Estimated Cost Range (West African CFA Franc - XOF) |
|---|---|---|
| Hospital Bed (Manual) | Basic mechanical repair (e.g., wheel replacement, lubrication) | 15,000 - 30,000 XOF |
| Hospital Bed (Manual) | Frame straightening or minor welding | 25,000 - 50,000 XOF |
| Hospital Bed (Electric) | Electrical component repair/replacement (e.g., motor, control panel) | 50,000 - 150,000+ XOF (highly variable) |
| Hospital Bed (Electric) | Battery replacement | 30,000 - 70,000 XOF |
| Wheelchair (Standard) | Tire or tube replacement | 5,000 - 10,000 XOF |
| Wheelchair (Standard) | Brake mechanism repair/replacement | 8,000 - 20,000 XOF |
| Wheelchair (Standard) | Seat or backrest repair/replacement | 10,000 - 25,000 XOF |
| Wheelchair (Heavy-Duty/Specialized) | More complex repairs (e.g., frame, specialized controls) | 20,000 - 60,000+ XOF |
| Trolley (Medical/Surgical) | Wheel replacement or repair | 7,000 - 15,000 XOF |
| Trolley (Medical/Surgical) | Shelf or tray repair/replacement | 10,000 - 30,000 XOF |
| Trolley (Food/Utility) | General structural repairs | 15,000 - 40,000 XOF |
Key Factors Influencing Hospital Furniture Repair Costs in Guinea-Bissau:
- Type of Furniture: Hospital beds (manual vs. electric), wheelchairs (standard vs. heavy-duty), and trolleys (medical, surgical, food) have different complexities and materials, affecting repair costs.
- Nature and Severity of Damage: Minor issues like a loose wheel or a bent frame will be cheaper to fix than major structural damage, broken electrical components, or upholstery tears.
- Spare Parts Availability and Cost: The accessibility and price of replacement parts specific to the furniture model are crucial. Scarce or imported parts will drive up the cost.
- Technician's Expertise and Reputation: Experienced and specialized technicians may charge more for their services.
- Location of Service: Repairs conducted at a hospital's premises might incur different charges compared to bringing the furniture to a workshop.
- Urgency of Repair: Emergency or expedited repairs may come with a premium charge.
- Warranty Status of Furniture: If the furniture is still under warranty, some repairs might be covered, reducing out-of-pocket expenses.
Affordable Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Options
Maintaining functional and safe hospital furniture is crucial for patient care and operational efficiency. Our affordable hospital furniture repair service offers a cost-effective solution for your facility's needs, specializing in beds, wheelchairs, and trolleys. We understand the budgetary constraints healthcare providers face, and our services are designed to extend the lifespan of your existing equipment, preventing the need for costly replacements. We offer flexible repair options, including on-site services and pick-up/delivery, to minimize disruption to your daily operations. Our skilled technicians are proficient in handling a wide range of repairs, from mechanical issues and upholstery damage to structural integrity problems. By investing in regular maintenance and timely repairs, you can ensure the safety and comfort of your patients while optimizing your capital expenditure.
| Cost-Saving Strategy | Description | Benefits |
|---|---|---|
| On-Site Repairs | Our technicians perform repairs directly at your facility, eliminating transportation costs and minimizing equipment downtime. | Reduced logistical expenses, faster turnaround times, less disruption to patient flow. |
| Parts Sourcing & Negotiation | We leverage our network to source high-quality replacement parts at competitive prices, and pass these savings onto you. | Lower overall repair costs, access to reliable components. |
| Skilled Technicians & Efficiency | Our experienced technicians are trained to diagnose and repair issues quickly and effectively, reducing labor hours. | Faster resolution of problems, minimized impact on operational budget. |
| Extended Equipment Lifespan | Regular and quality repairs prolong the usable life of your furniture, deferring the need for capital expenditure on new items. | Significant long-term cost savings, improved return on investment for existing assets. |
| Preventative Maintenance Programs | Scheduled maintenance to identify and fix minor issues before they escalate into costly breakdowns. | Avoids expensive emergency repairs, ensures consistent equipment reliability, enhances patient safety. |
Value Bundles for Comprehensive Care
- Preventative Maintenance Package: Regular check-ups and minor repairs to identify and address potential issues before they become major problems. This is our most cost-effective bundle, significantly reducing the likelihood of expensive breakdowns.
- Multi-Item Repair Bundle: Combine repairs for several pieces of furniture in a single service call at a discounted rate. Ideal for facilities needing to address multiple equipment issues simultaneously.
- Fleet Refresh Bundle: For organizations with a significant number of similar items (e.g., multiple wheelchairs), we offer a bundled service that includes thorough inspection, repair, and refurbishment, bringing your entire fleet up to optimal working condition at a reduced per-item cost.
- Urgent Repair & Priority Service: While not a bundle, we offer priority service for critical equipment failures, ensuring minimal downtime. This option comes with a premium but is invaluable when immediate functionality is paramount.
Verified Providers In Guinea-bissau
In Guinea-Bissau, access to reliable and qualified healthcare providers is paramount for individuals seeking medical assistance. Identifying 'verified providers' ensures that you are engaging with professionals who meet established standards of competence, ethics, and regulatory compliance. This verification process safeguards patients, promotes trust within the healthcare system, and ultimately leads to better health outcomes. Franance Health stands out as a leading organization dedicated to this crucial verification and to providing access to the best healthcare professionals in Guinea-Bissau.
| Aspect of Verification | Franance Health's Approach | Benefit to Patients in Guinea-Bissau |
|---|---|---|
| Educational Background | Verification of degrees, diplomas, and certifications from accredited institutions. | Ensures providers have received formal and recognized medical training. |
| Licensure and Registration | Confirmation of current and valid professional licenses with relevant regulatory bodies in Guinea-Bissau and internationally. | Guarantees providers are legally permitted to practice and adhere to local regulations. |
| Professional Experience | Assessment of practical experience through work history, testimonials, and peer reviews. | Confirms hands-on skills and practical application of knowledge. |
| Ethical Conduct | Review of professional conduct, including adherence to ethical codes and absence of disciplinary actions. | Promotes patient trust and ensures providers act with integrity and respect. |
| Specialized Training & Certifications | Verification of advanced training and certifications in specific medical fields. | Provides access to highly qualified specialists for complex medical needs. |
| Continuing Professional Development | Often includes a requirement or encouragement for ongoing learning and skill updates. | Ensures providers stay current with the latest medical advancements and practices. |
Why Franance Health Credentials Represent the Best Choice for Verified Providers in Guinea-Bissau:
- Rigorous Vetting Process: Franance Health employs a comprehensive and multi-faceted vetting procedure for all healthcare professionals it credentials. This goes beyond basic licensing to include background checks, verification of educational qualifications, peer reviews, and assessment of practical experience.
- Commitment to Quality and Safety: The core mission of Franance Health is to elevate the standard of healthcare. By meticulously verifying credentials, they ensure that only competent and ethical practitioners are recognized, thereby prioritizing patient safety and quality of care.
- Adherence to International Standards: Franance Health aligns its verification processes with recognized international healthcare standards, providing an added layer of assurance for patients seeking care in Guinea-Bissau.
- Transparency and Trust: The transparent nature of Franance Health's credentialing process fosters trust between patients and providers. Knowing that a provider has been vetted by a reputable organization like Franance Health instills confidence.
- Access to Specialist Care: Franance Health's network often includes a diverse range of specialists. Their verification ensures that these specialists possess the necessary qualifications and experience to address specific health needs.
- Continuous Monitoring and Re-verification: Credentialing is not a one-time event. Franance Health often implements mechanisms for continuous monitoring and periodic re-verification, ensuring that providers maintain their high standards over time.
- Empowering Patients: By providing a clear indicator of verified professionals, Franance Health empowers patients to make informed decisions about their healthcare, reducing the risk of encountering unqualified practitioners.
Scope Of Work For Hospital Furniture Repair Service (Beds/wheelchairs/trolleys)
This Scope of Work (SOW) outlines the requirements for providing comprehensive repair and maintenance services for hospital furniture, specifically focusing on beds, wheelchairs, and trolleys. The service aims to ensure the optimal functionality, safety, and longevity of these essential medical equipment, thereby supporting uninterrupted patient care within the hospital environment. The contractor will be responsible for all aspects of the repair process, from initial assessment and diagnosis to the completion of repairs and post-service verification. Emphasis will be placed on minimizing downtime of equipment and utilizing high-quality replacement parts that meet established hospital standards.
| Category | Item | Technical Deliverables | Standard Specifications / Acceptance Criteria |
|---|---|---|---|
| Repair Process | General | On-site assessment and diagnosis of the issue for each item requiring repair. | Report to be submitted within 24 hours of assessment detailing the identified problem, proposed solution, estimated time to completion, and required parts. |
| Repair Process | General | Procurement and installation of high-quality replacement parts, adhering to OEM standards or equivalent. | All replacement parts must be new, free from defects, and compatible with the original equipment. Documentation of parts used (model numbers, manufacturers) to be provided. |
| Repair Process | General | Execution of all necessary repairs to restore the item to full working condition. | Repairs must be performed by qualified technicians with demonstrated experience in medical equipment repair. Workmanship must be neat and professional. |
| Repair Process | General | Thorough testing and quality assurance of the repaired item. | All repaired items must undergo functional testing to verify all mechanisms, controls, and safety features are operating correctly. Test results to be documented. |
| Repair Process | General | Cleaning and sanitization of the repaired item before returning it to service. | Items must be cleaned and sanitized according to hospital infection control protocols. Cleaning agents and procedures to be approved by the hospital. |
| Repair Process | General | Final sign-off and handover of the repaired item to hospital staff. | A signed completion report detailing all work performed, parts used, and testing results must be provided. Hospital representative to acknowledge receipt and satisfactory completion. |
| Hospital Beds | Mechanical & Electric Beds | Repair of frame, mattress support, headboard/footboard attachment, and all mechanical linkages. | Frame integrity to be restored, ensuring no deformation or structural weakness. Mattress support to be level and secure. All moving parts to operate smoothly without binding. |
| Hospital Beds | Mechanical & Electric Beds | Repair of electric actuators, control panels, hand controls, and associated wiring. | All bed functions (height adjustment, Trendelenburg/reverse Trendelenburg, backrest, leg rest) to operate correctly and smoothly via control panel and hand control. Wiring to be secure and insulated. |
| Hospital Beds | Mattress Repair/Replacement | Repair of tears, seams, and surface integrity of hospital mattresses. | Mattress cover to be free of rips and tears. Seams to be securely stitched. Surface to be clean and free of stains. If irreparable, replacement with an equivalent or superior hospital-grade mattress. |
| Wheelchairs | Manual Wheelchairs | Repair/replacement of wheels, tires, brakes, footrests, armrests, and seat/back upholstery. | Wheels to spin freely and securely. Brakes to engage firmly. Footrests and armrests to be securely attached and adjustable. Upholstery to be intact and clean. Frame integrity to be maintained. |
| Wheelchairs | Electric Wheelchairs | Repair of motors, batteries, charging systems, control systems, and joysticks. | All electric functions to operate as per manufacturer specifications. Batteries to hold charge and provide expected range. Control system to be responsive and accurate. Joystick to operate smoothly. |
| Trolleys | Medical/Procedure Trolleys | Repair/replacement of wheels, brakes, drawers, shelves, handles, and frame. | Wheels to roll smoothly and brakes to function effectively. Drawers and shelves to slide smoothly and securely. Handles to be firm and ergonomic. Frame to be straight and free from damage. |
| Trolleys | Stretcher/Transfer Trolleys | Repair/replacement of mattress, side rails, height adjustment mechanisms, and locking casters. | Mattress to be clean and intact. Side rails to operate smoothly and lock securely in place. Height adjustment mechanism to function reliably. Casters to lock firmly to prevent movement. |
| Reporting & Documentation | General | Provision of detailed service reports for each repair job. | Reports to include: date of service, technician name, equipment serial number/asset tag, description of issue, work performed, parts used, test results, and date of completion. |
| Reporting & Documentation | General | Maintenance of a repair log for all serviced equipment. | Log to be accessible by hospital administration and include a history of all repairs, dates, and costs. |
| Response Time | Urgent Repairs | On-site response for critical equipment failures. | Within 4 hours of notification for critical equipment failure (e.g., essential patient transport, life-support related equipment). Repairs to commence within 8 hours. |
| Response Time | Standard Repairs | On-site response for non-urgent equipment issues. | Within 24 hours of notification for standard repairs. Repairs to commence within 48 hours. |
| Materials & Parts | General | Use of OEM-approved or equivalent quality parts. | All parts must meet or exceed original specifications for performance, durability, and safety. Certification or proof of quality may be required. |
Key Objectives
- To ensure all repaired hospital furniture meets or exceeds original manufacturer specifications and safety standards.
- To minimize the downtime of critical patient care equipment through prompt and efficient repair services.
- To extend the lifespan of hospital furniture through quality repairs and preventative maintenance recommendations.
- To maintain a safe and functional environment for patients and healthcare staff.
- To provide clear and accurate reporting on all repair activities performed.
Service Level Agreement For Hospital Furniture Repair Service (Beds/wheelchairs/trolleys)
This Service Level Agreement (SLA) outlines the agreed-upon standards for the repair and maintenance of hospital furniture, specifically focusing on beds, wheelchairs, and trolleys. It defines the response times, resolution targets, and uptime guarantees to ensure minimal disruption to hospital operations and optimal patient care. This SLA is between [Hospital Name] (the Client) and [Service Provider Name] (the Service Provider).
| Service Category | Issue Severity Level | Response Time (Business Hours) | Resolution Target (Business Hours) | Uptime Guarantee |
|---|---|---|---|---|
| Beds | Critical (e.g., Bed inoperative, patient risk) | 1 Hour | 4 Business Hours | 98% |
| Beds | High (e.g., Functionality impaired, potential discomfort) | 2 Hours | 8 Business Hours | 97% |
| Beds | Medium (e.g., Minor cosmetic damage, non-critical component) | 4 Business Hours | 24 Business Hours | 96% |
| Wheelchairs | Critical (e.g., Wheelchair inoperative, cannot be used for transport) | 1 Hour | 4 Business Hours | 98% |
| Wheelchairs | High (e.g., Reduced maneuverability, safety concern) | 2 Hours | 8 Business Hours | 97% |
| Wheelchairs | Medium (e.g., Minor damage, aesthetic issues) | 4 Business Hours | 24 Business Hours | 96% |
| Trolleys | Critical (e.g., Trolley inoperative, essential for patient care) | 1 Hour | 4 Business Hours | 98% |
| Trolleys | High (e.g., Significant stability issue, difficult to maneuver) | 2 Hours | 8 Business Hours | 97% |
| Trolleys | Medium (e.g., Minor damage, loose component) | 4 Business Hours | 24 Business Hours | 96% |
| Preventative Maintenance | Scheduled Inspection & Servicing | As per agreed schedule | As per agreed schedule | N/A (Proactive service) |
Scope of Service
- Repair and maintenance services for all hospital-owned beds (manual and electric).
- Repair and maintenance services for all hospital-owned wheelchairs (standard and specialized).
- Repair and maintenance services for all hospital-owned trolleys (patient transport, medication, instrument, etc.).
- Preventative maintenance as per agreed schedule.
- Emergency repair services.
Frequently Asked Questions
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