Vivarium & Animal Research Facilities in Guinea-Bissau
Engineering Excellence & Technical Support
Vivarium & Animal Research Facilities solutions for Research & Discovery (R&D). High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced Biological Containment Laboratories
Equipped with state-of-the-art biosafety level 2 and 3 laboratories, facilitating safe and secure handling of a diverse range of biological samples and research species. These facilities ensure the protection of researchers and the environment while enabling critical advancements in animal health and disease research relevant to Guinea-Bissau's unique ecosystem.
Specialized Vivarium Housing & Environmental Control
Dedicated vivarium spaces designed for the ethical housing and breeding of various research animal models. Features include precise temperature, humidity, and lighting controls, species-specific enrichment, and advanced waste management systems, all tailored to meet the stringent welfare standards and specific physiological needs of the animals utilized in Guinea-Bissau's biomedical research.
Genomic Sequencing & Diagnostic Capabilities
Integration of cutting-edge genomic sequencing technologies and robust diagnostic platforms. This allows for rapid identification of pathogens, understanding of genetic predispositions in animal populations, and the development of targeted interventions for endemic diseases, significantly bolstering Guinea-Bissau's capacity for epidemiological surveillance and research into animal-borne diseases.
What Is Vivarium & Animal Research Facilities In Guinea-bissau?
Vivarium and animal research facilities in Guinea-Bissau refer to specialized infrastructure and services dedicated to the housing, care, and ethical utilization of live animals for scientific research, education, and diagnostic purposes. These facilities are critical for advancing biomedical knowledge, developing new diagnostic tools, and testing the efficacy and safety of potential therapeutics and vaccines. The operations within such facilities adhere to strict ethical guidelines and regulatory frameworks to ensure animal welfare and the integrity of scientific data. This includes rigorous protocols for animal procurement, husbandry, veterinary care, experimental procedures, and the humane euthanasia when necessary. The scope of services typically encompasses animal breeding, health monitoring, disease surveillance, experimental manipulation, and data collection. Access to these facilities is generally limited to accredited research institutions, universities, governmental health organizations, and private companies engaged in scientific inquiry within the country. Their primary function is to provide a controlled and reproducible environment for studies that cannot be effectively conducted using in vitro methods or other alternatives. This service is essential for research in fields such as infectious diseases (particularly relevant given Guinea-Bissau's health landscape), neglected tropical diseases, zoonotic disease surveillance, vaccine development and testing, and the study of local biodiversity and its potential applications.
| Stakeholder/User | Need/Purpose | Typical Use Cases |
|---|---|---|
| Academic and Research Institutions (e.g., national university, research centers) | Conducting basic and applied scientific research; training future scientists. | Studying the pathogenesis of endemic diseases (e.g., malaria, Lassa fever, neglected tropical diseases); developing novel diagnostic assays; preclinical testing of candidate vaccines and therapeutics; understanding host-pathogen interactions; ecological studies of disease vectors. |
| Governmental Health Organizations (e.g., Ministry of Health, National Institute of Public Health) | Disease surveillance and control; public health interventions; regulatory oversight. | Monitoring infectious disease outbreaks; testing the efficacy of public health interventions; developing and validating diagnostic tests for national health programs; generating data for policy decisions; investigating zoonotic disease risks. |
| Pharmaceutical and Biotechnology Companies (domestic or international partners) | Drug discovery and development; preclinical safety and efficacy testing. | Evaluating the safety and effectiveness of new drugs and treatments for infectious diseases prevalent in the region; testing novel vaccine candidates prior to human trials. |
| Veterinary and Agricultural Research Bodies | Animal health research; food safety; livestock disease management. | Investigating animal diseases affecting livestock or wildlife; developing veterinary vaccines and treatments; assessing foodborne pathogen risks. |
| Educational Institutions (for advanced scientific training) | Providing hands-on experience in animal experimentation and husbandry. | Training veterinary students, biology students, and medical researchers in ethical animal handling and experimental design. |
Key Components of Vivarium & Animal Research Facilities
- Dedicated animal housing units with controlled environmental parameters (temperature, humidity, light cycles).
- Specialized veterinary care and diagnostic laboratories.
- Containment facilities for handling infectious agents (BSL-2, BSL-3, as required).
- Surgical suites and procedure rooms.
- Animal breeding and colony management programs.
- Quarantine and isolation areas for new arrivals and sick animals.
- Waste management and disposal systems.
- Staff training and ethical review committees.
- Enrichment programs to promote animal well-being.
- Bio-containment protocols and biosecurity measures.
Who Needs Vivarium & Animal Research Facilities In Guinea-bissau?
Vivarium and animal research facilities are crucial for advancing scientific understanding and developing new solutions in various fields. In Guinea-Bissau, these facilities can serve a critical role in supporting local research initiatives, public health programs, and agricultural development. Identifying the primary beneficiaries and the departments that would most benefit from such resources is key to their successful implementation and utilization. This document outlines the target customers and departments that would leverage a vivarium and animal research facility in Guinea-Bissau.
| Department/Entity | Primary Needs & Research Areas | Potential Contributions & Benefits |
|---|---|---|
| University of Bissau (Faculty of Sciences, Medicine, Agronomy) | Basic biomedical research, disease vector studies, parasitic disease research, vaccine testing, agricultural pest control, crop improvement, animal husbandry training. | Training of future scientists and healthcare professionals, generation of local scientific data, development of locally relevant solutions, collaboration with international researchers. |
| Ministry of Public Health (National Malaria Control Programme, HIV/AIDS Programme, Expanded Programme on Immunization) | Testing of diagnostic tools, efficacy studies of treatments and vaccines for infectious diseases (malaria, HIV, rabies, etc.), entomological studies on disease vectors (mosquitoes, tsetse flies). | Improved public health interventions, evidence-based policy making, reduction of disease burden, development of localized disease control strategies. |
| Ministry of Agriculture and Rural Development (National Directorate of Livestock, National Directorate of Plant Protection) | Research on livestock diseases, development of animal vaccines and treatments, pest management strategies for crops, studies on zoonotic diseases, food security research. | Enhanced livestock productivity, reduced agricultural losses, improved food security, prevention of zoonotic disease outbreaks. |
| National Veterinary Laboratory | Diagnostic testing for animal diseases, surveillance of emerging animal pathogens, quality control of veterinary products, research on endemic animal health issues. | Early detection and control of animal disease outbreaks, protection of livestock and human health, support for the agricultural sector. |
| International NGOs (e.g., WHO, UNICEF, Doctors Without Borders, NGOs focused on agriculture or environmental health) | Support for field research, testing of interventions for local diseases, collaborative studies, capacity building for local researchers. | Accelerated development and validation of health and agricultural solutions, knowledge transfer, strengthened local research capacity. |
| Potential Future Pharmaceutical/Biotech Companies | Pre-clinical testing of drugs and therapies, drug discovery research, development of novel diagnostic tests. | Attraction of investment, fostering a local biotech ecosystem, development of locally manufactured medical products. |
Target Customers and Departments for Vivarium & Animal Research Facilities in Guinea-Bissau
- Academic and Research Institutions
- Government Health Agencies
- Veterinary Services and Animal Health Organizations
- Agricultural Research and Development Bodies
- Non-Governmental Organizations (NGOs) in Public Health and Development
- Pharmaceutical and Biotechnology Companies (if present or aspiring)
Vivarium & Animal Research Facilities Process In Guinea-bissau
The process for establishing and operating vivarium and animal research facilities in Guinea-Bissau, from initial inquiry to the execution of research activities, involves several key stages. This workflow ensures regulatory compliance, ethical considerations, and the proper management of animal welfare and scientific integrity. The process begins with a formal inquiry, progresses through rigorous planning and approval stages, and culminates in the successful execution and monitoring of research projects.
| Stage | Key Activities | Responsible Parties | Documentation/Outputs | Timeline (Indicative) |
|---|---|---|---|---|
| Inquiry and Initial Consultation | Researchers/Institutions express interest in establishing or using vivarium facilities. Initial consultations with relevant government ministries (e.g., Ministry of Public Health, Ministry of Agriculture/Livestock), research ethics committees, and potentially international scientific bodies. | Researchers, Institutional Representatives, Government Officials, Ethics Committee Members. | Meeting Minutes, Preliminary Inquiries. | 1-4 Weeks |
| Proposal Development and Justification | Detailed proposal outlining the research objectives, the necessity of animal use, species to be used, experimental procedures, potential alternatives considered, expected number of animals, and justification for the scale of operations. Includes a preliminary budget for facility establishment and maintenance. | Principal Investigators, Research Teams, Institutional Administration. | Research Proposal Document, Justification for Animal Use. | 2-8 Weeks |
| Ethical Review and Approval | Submission of the research proposal to the National Research Ethics Committee (or equivalent body). Review of the proposal for scientific merit, ethical considerations, adherence to animal welfare principles (e.g., the 3Rs: Replacement, Reduction, Refinement), and alignment with national/international guidelines. May involve site visits to proposed facility locations. | National Research Ethics Committee, Researchers. | Ethical Approval Certificate, Recommendations from Ethics Committee. | 4-12 Weeks |
| Facility Design and Construction/Modification | Design of the vivarium adhering to biosafety and biosecurity standards, animal welfare requirements (space, ventilation, temperature control, lighting), and specific research needs. Procurement of equipment. Construction or modification of the facility. May require permits from health and environmental authorities. | Architects, Engineers, Construction Companies, Facility Managers, Relevant Government Ministries (Health, Environment). | Facility Blueprints, Construction Permits, Equipment Specifications, Operational Standard Operating Procedures (SOPs) for Facility Management. | 6-24 Months (highly variable depending on scale and existing infrastructure) |
| Animal Acquisition and Importation | Identification of reputable sources for animals. Application for import permits if animals are sourced internationally. Quarantine procedures upon arrival to ensure health and prevent disease introduction. Proper identification and record-keeping of all animals. | Researchers, Veterinarians, Animal Technicians, Customs and Veterinary Authorities. | Import Permits, Veterinary Health Certificates, Animal Registration Records. | 2-6 Weeks (post-facility approval) |
| Staff Training and Competency Assessment | Training of all personnel involved in animal care and research procedures. Training covers animal handling, husbandry, recognition of pain/distress, experimental techniques, and emergency procedures. Ongoing professional development. | Veterinarians, Experienced Animal Technicians, Institutional Training Officers, Researchers. | Training Records, Competency Assessments, Certificates of Attendance. | Ongoing |
| Research Protocol Execution | Implementation of approved research protocols. Careful monitoring of animals throughout the experiment. Adherence to ethical guidelines and SOPs. Collection and recording of scientific data. | Researchers, Animal Technicians. | Research Records, Experimental Data Logs, Observation Charts. | Variable (depending on research project duration) |
| Animal Welfare Monitoring and Health Surveillance | Regular veterinary checks and health monitoring of all animals in the facility. Proactive measures to prevent and manage disease outbreaks. Continuous assessment of animal welfare and prompt intervention if distress is observed. | Veterinarians, Animal Technicians, Facility Managers. | Veterinary Health Records, Daily Observation Logs, Welfare Assessment Reports. | Ongoing |
| Data Management and Reporting | Systematic collection, organization, and secure storage of all research data. Preparation of reports for ethical committees, funding agencies, and scientific publications. Documentation of any deviations from protocols and their justifications. | Researchers, Data Managers, Institutional Administration. | Research Reports, Scientific Publications, Audit Trails. | Ongoing, with periodic reporting requirements |
| Decommissioning and Disposal (if applicable) | Procedures for the humane euthanasia of animals at the end of experiments or if they are no longer required. Safe disposal of animal carcasses and contaminated materials. Decommissioning of facilities if no longer in use, following environmental and safety regulations. | Veterinarians, Animal Technicians, Environmental Health Officers. | Euthanasia Records, Waste Disposal Manifests, Decommissioning Reports. | As needed |
Vivarium & Animal Research Facilities Process in Guinea-Bissau: Workflow Stages
- Inquiry and Initial Consultation
- Proposal Development and Justification
- Ethical Review and Approval
- Facility Design and Construction/Modification
- Animal Acquisition and Importation
- Staff Training and Competency Assessment
- Research Protocol Execution
- Animal Welfare Monitoring and Health Surveillance
- Data Management and Reporting
- Decommissioning and Disposal (if applicable)
Vivarium & Animal Research Facilities Cost In Guinea-bissau
Establishing and maintaining vivarium and animal research facilities in Guinea-Bissau presents a unique set of challenges and associated costs. The pricing is heavily influenced by factors such as import duties, local availability of specialized equipment and consumables, the need for skilled labor for construction and maintenance, and the specific requirements of the research being conducted. Due to the developing infrastructure and limited local supply chains for such specialized facilities, many components will likely need to be imported, incurring significant shipping, customs, and handling fees. The overall cost will be highly variable, depending on the scale and sophistication of the facility, but general estimates can be provided based on common pricing drivers.
| Facility Component/Type | Estimated Cost Range (XOF - Guinean Franc) | Notes |
|---|---|---|
| Basic Small-Scale Vivarium (e.g., for rodents, small reptiles) | 5,000,000 - 25,000,000 | Includes basic caging, environmental control, initial setup. Heavily dependent on import costs. May require significant upfront investment. |
| Medium-Scale Vivarium (e.g., for larger mammals, multiple species) | 30,000,000 - 100,000,000 | Requires more robust infrastructure, advanced HVAC, multiple housing types, dedicated procedure areas. Importation of specialized equipment is critical. |
| High-Containment / Specialized Research Facility (e.g., BSL-2 or higher) | 150,000,000+ | Involves advanced biosafety features, HEPA filtration, specialized ventilation, containment caging, autoclaves, rigorous protocols. Costs can escalate rapidly. |
| Animal Caging Systems (per unit/rack, depending on species) | 50,000 - 500,000+ | Varies greatly by material, size, automation, and species. Import costs are a major factor. |
| Environmental Control Systems (HVAC, monitoring) | 1,000,000 - 15,000,000+ | Crucial for animal welfare and research integrity. Requires specialized installation and maintenance. |
| Autoclaves / Sterilization Equipment | 500,000 - 5,000,000+ | Essential for maintaining hygiene. Size and capacity determine price. |
| Initial Stock of Consumables (feed, bedding, cleaning supplies - per month) | 100,000 - 1,000,000+ | Dependent on the number and type of animals. Local sourcing might be limited, increasing import reliance. |
| Professional Fees (design, installation, training) | Variable (typically 10-20% of total project cost) | Essential for proper planning, construction, and operationalization. |
Key Pricing Factors for Vivarium & Animal Research Facilities in Guinea-Bissau
- Infrastructure Development: Costs associated with building or renovating spaces, including construction materials, electrical and plumbing work, specialized ventilation systems (HVAC), and security measures.
- Equipment Procurement: Purchase of specialized caging systems, animal housing, environmental controls (temperature, humidity, lighting), feeding and watering systems, waste management systems, autoclaves, biosafety cabinets, and laboratory equipment for animal care and research.
- Import Duties and Taxes: Significant costs levied on imported equipment, consumables, and specialized materials. These can vary widely and often represent a substantial portion of the total budget.
- Transportation and Logistics: Expenses related to shipping equipment and materials from international suppliers to Guinea-Bissau, including freight, insurance, and local transportation to the facility site.
- Consumables and Supplies: Ongoing costs for animal feed, bedding, cleaning agents, disinfectants, personal protective equipment (PPE), and specialized research reagents. Local availability of these items can impact pricing.
- Skilled Labor and Training: Costs for architects, engineers, specialized technicians for installation and maintenance, and training for animal care staff and researchers on ethical handling and research protocols.
- Utilities and Maintenance: Ongoing expenses for electricity (which can be costly and intermittent), water, and regular maintenance of specialized equipment and facilities.
- Regulatory Compliance and Licensing: Fees associated with obtaining necessary permits, licenses, and adhering to ethical guidelines for animal research, which may involve consultation with local or international bodies.
- Biosecurity Measures: Costs for implementing and maintaining stringent biosecurity protocols, including quarantine facilities, decontamination procedures, and pest control.
Affordable Vivarium & Animal Research Facilities Options
Establishing and maintaining vivarium and animal research facilities can represent a significant investment. However, by exploring "value bundles" and implementing strategic cost-saving measures, researchers and institutions can optimize their budgets without compromising the quality of care and research outcomes. Value bundles refer to pre-packaged combinations of products and services designed to offer enhanced benefits and cost efficiencies. Cost-saving strategies encompass a range of approaches, from procurement tactics to operational improvements.
| Value Bundle Components | Description | Cost-Saving Strategy Association |
|---|---|---|
| Integrated Housing and Environmental Control Systems | Bundles combining caging, racks, and automated environmental monitoring (temperature, humidity, CO2). | Bulk purchasing discounts, reduced installation complexity, energy efficiency through optimized controls. |
| Consumables and Feed Packages | Suppliers offering discounted rates for bulk orders of bedding, food, water, and enrichment items, often with predictable delivery schedules. | Volume discounts, reduced inventory management costs, minimized stock-outs and emergency purchases. |
| Maintenance and Service Agreements | Comprehensive service contracts that include preventative maintenance, calibration, and priority repair for equipment (e.g., HVAC, autoclaves, imaging systems). | Predictable budgeting for maintenance, reduced downtime, extended equipment lifespan, potential for bundled service discounts. |
| Turnkey Facility Design and Fit-Out | Complete packages from design consultation to installation of specialized infrastructure, including HVAC, plumbing, and electrical systems for research spaces. | Streamlined project management, potential for integrated cost savings across multiple trades, optimized workflow for efficiency. |
| Biosecurity and Sanitation Solutions | Bundled offerings of disinfectants, sanitizers, personal protective equipment (PPE), and specialized cleaning equipment. | Bulk purchasing of essential supplies, standardization of protocols, reduced risk of contamination and associated costs. |
Key Considerations for Affordable Vivarium & Animal Research Facilities
- Understanding Total Cost of Ownership (TCO): Beyond initial purchase prices, consider ongoing operational expenses, maintenance, consumables, and disposal.
- Scalability and Flexibility: Opt for modular or adaptable solutions that can grow with research needs, avoiding over-investment in underutilized space or equipment.
- Regulatory Compliance: Factor in the costs associated with meeting stringent animal welfare and biosafety regulations, as non-compliance can lead to costly penalties and project delays.
- Technological Advancements: Stay informed about new technologies that can improve efficiency, reduce labor, and enhance animal welfare, potentially leading to long-term savings.
- Long-Term Partnerships: Developing strong relationships with suppliers can lead to better pricing, dedicated support, and preferential service.
Verified Providers In Guinea-bissau
In Guinea-Bissau, ensuring access to reliable healthcare is paramount. When seeking medical services, identifying 'Verified Providers' is crucial. These are healthcare professionals and institutions that have undergone rigorous checks to confirm their qualifications, licenses, and adherence to established medical standards. Franance Health stands out as a leading organization dedicated to verifying healthcare providers in Guinea-Bissau. Their comprehensive credentialing process ensures that patients are connected with competent and ethical practitioners, significantly reducing the risks associated with unqualified or fraudulent medical services. Choosing a provider accredited by Franance Health offers a powerful layer of assurance, guaranteeing that you are receiving care from legitimate and highly qualified professionals.
| Franance Health Verification Criteria | Benefit for Patients in Guinea-Bissau |
|---|---|
| Valid Medical License & Registration | Confirms legal authorization to practice medicine. |
| Verified Educational Qualifications | Ensures foundational medical knowledge and training. |
| Documented Professional Experience | Indicates practical application of skills and expertise. |
| Background Checks (Professional & Criminal) | Protects patients from unethical or harmful practitioners. |
| Adherence to Ethical Guidelines | Guarantees a commitment to patient well-being and confidentiality. |
| Compliance with Local Healthcare Regulations | Ensures providers operate within the legal framework of Guinea-Bissau. |
Why Franance Health Credentials Represent the Best Choice for Verified Providers in Guinea-Bissau:
- Rigorous Vetting Process: Franance Health employs a multi-faceted evaluation system that includes verification of medical licenses, educational qualifications, professional experience, and criminal background checks.
- Commitment to Quality and Safety: Their accreditation signifies a provider's dedication to upholding the highest standards of patient care, safety protocols, and ethical medical practices.
- Enhanced Patient Trust and Confidence: Patients can feel more secure knowing their healthcare provider has met stringent criteria, fostering greater trust in the medical system.
- Access to Competent Professionals: Franance Health's verification process identifies genuinely skilled and knowledgeable medical professionals, ensuring effective treatment and diagnosis.
- Combating Fraudulent Practices: By providing a clear mark of authenticity, Franance Health helps to protect individuals from falling victim to unqualified or fraudulent healthcare services.
- International Recognition (where applicable): While focused on Guinea-Bissau, adherence to internationally recognized standards can be a component of their verification, offering a broader assurance of quality.
- Continuous Monitoring and Re-evaluation: Franance Health's commitment often extends beyond initial verification, with ongoing monitoring to ensure providers maintain their standards over time.
Scope Of Work For Vivarium & Animal Research Facilities
This document outlines the Scope of Work (SOW) for the design, construction, and commissioning of Vivarium and Animal Research Facilities. It details the technical deliverables and standard specifications required to ensure these facilities meet stringent animal welfare, biosafety, and research operational standards.
| Section | Description | Key Technical Deliverables | Standard Specifications/Considerations |
|---|---|---|---|
| Facility Design & Layout | Conceptualization, architectural design, and detailed engineering of the vivarium and research spaces. | Architectural drawings, space programming, workflow diagrams, 3D models. | Adherence to OLAW guidelines, AAALAC standards, NIH design requirements, GF&E standards, accessibility requirements (ADA), segregation of animal species, traffic flow, waste management pathways, laboratory space zoning (e.g., clean/dirty corridors). |
| Environmental Control Systems | Design and implementation of HVAC, lighting, and plumbing systems. | HVAC system design, control sequences of operation, lighting schematics, plumbing diagrams, air changes per hour (ACH) calculations. | Precise temperature and humidity control (±1-2°C/±5% RH), HEPA filtration (supply and exhaust), pressure differentials (positive/negative containment), odor control, specialized lighting cycles (e.g., 12/12 hr), water quality (RO/DI systems), emergency power backup. |
| Animal Housing & Care Systems | Specification and installation of caging, bedding, enrichment, and waste handling. | Caging specifications, bedding material certifications, enrichment device designs, automated watering systems, waste bin and disposal system designs. | Appropriate caging for species (e.g., rodent, non-rodent), cage wash equipment specifications, autoclaves, bedding disposal systems, biohazard waste management, animal identification systems. |
| Biosafety & Biosecurity Measures | Implementation of containment strategies, access control, and decontamination procedures. | Containment risk assessments, biosafety cabinet (BSC) specifications, airlock designs, access control system specifications, decontamination protocols. | BSL-2/BSL-3 requirements, negative/positive pressure rooms, splash guards, sealed penetrations, handwashing stations, personal protective equipment (PPE) protocols, emergency exit procedures, pest control. |
| Equipment & Technology Integration | Selection, procurement, and integration of research equipment and IT infrastructure. | Equipment schedules, IT network diagrams, AV system specifications, laboratory information management system (LIMS) requirements. | Centrifuges, microscopes, imaging systems, incubators, freezers (-20°C, -80°C), sterile workbenches, digital monitoring systems, data logging, network connectivity, cybersecurity. |
| Operational & Maintenance Protocols | Development of standard operating procedures (SOPs) for daily operations and maintenance. | SOP templates for animal husbandry, equipment operation, cleaning, disinfection, waste disposal, emergency response, preventative maintenance schedules. | Staff training protocols, incident reporting procedures, inventory management, equipment calibration, regular facility inspections. |
| Commissioning & Validation | Verification and testing of all systems and equipment to ensure performance and compliance. | Commissioning plan, testing, adjusting, and balancing (TAB) reports, system validation reports, training manuals. | Performance testing of HVAC, electrical, plumbing, and safety systems, validation of environmental parameters, functional testing of all equipment, operator training records. |
| Regulatory Compliance | Ensuring adherence to all applicable federal, state, and local regulations and guidelines. | Compliance checklists, permit applications, safety data sheets (SDS), waste manifest tracking. | Institutional Animal Care and Use Committee (IACUC) protocols, USDA regulations, FDA regulations, EPA regulations, OSHA standards, local building codes, environmental impact assessments. |
Key Areas Covered in the Scope of Work
- Facility Design & Layout
- Environmental Control Systems
- Animal Housing & Care Systems
- Biosafety & Biosecurity Measures
- Equipment & Technology Integration
- Operational & Maintenance Protocols
- Commissioning & Validation
- Regulatory Compliance
Service Level Agreement For Vivarium & Animal Research Facilities
This Service Level Agreement (SLA) outlines the guaranteed response times and uptime for the Vivarium & Animal Research Facilities (the "Facilities"). This SLA applies to all users and researchers with active research protocols approved by the Institutional Animal Care and Use Committee (IACUC) and who are utilizing the Facilities.
| Service Category | Uptime Guarantee | Response Time (Critical Issue) | Response Time (High Priority Issue) | Response Time (Medium Priority Issue) | Response Time (Low Priority Issue) |
|---|---|---|---|---|---|
| Vivarium Environment Control (Temperature, Humidity, Ventilation) | 99.5% | 30 minutes | 1 hour | 4 business hours | 8 business hours |
| Animal Housing & Care Services (Feeding, Watering, Bedding) | 99.8% | 1 hour | 2 hours | 4 business hours | 8 business hours |
| Specialized Equipment (e.g., imaging systems, surgical suites) | 98.0% (when booked) | 2 hours | 4 business hours | 8 business hours | 2 business days |
| General Facility Access & Security | 99.9% | 1 hour | 2 hours | 4 business hours | 8 business hours |
| IT Systems & Network (related to facility operations) | 99.0% | 1 hour | 2 business hours | 4 business hours | 8 business hours |
Key Definitions
- Uptime: The percentage of time the Facilities are operational and accessible for approved research activities, excluding scheduled maintenance and unavoidable outages.
- Response Time: The maximum time it takes for the Facilities Management team to acknowledge and begin addressing a reported issue.
- Critical Issue: An issue that significantly impacts the health, safety, or welfare of animals, or completely halts approved research activities.
- High Priority Issue: An issue that impedes research progress for multiple users or significantly degrades the functionality of essential equipment or systems.
- Medium Priority Issue: An issue that affects individual users or non-critical equipment/systems.
- Low Priority Issue: A non-urgent issue or request for information/minor adjustment.
Frequently Asked Questions
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