DICOM Node Integration & Routing Service in Guinea-Bissau
Engineering Excellence & Technical Support
DICOM Node Integration & Routing Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Centralized DICOM Node Integration
Facilitates seamless integration of diverse medical imaging devices (modalities) and PACS systems across healthcare facilities in Guinea-Bissau into a unified DICOM network, enabling efficient image sharing and management.
Intelligent DICOM Routing & Workflow Optimization
Implements advanced DICOM routing rules and policies to automatically direct medical images to the appropriate destinations (e.g., radiologists, specialists, research archives) based on study type, urgency, and user roles, streamlining diagnostic workflows.
Secure and Compliant DICOM Data Transfer
Ensures secure, encrypted, and HIPAA-compliant (or relevant local regulations) transfer of sensitive patient DICOM data across the network in Guinea-Bissau, safeguarding patient privacy and data integrity.
What Is Dicom Node Integration & Routing Service In Guinea-bissau?
The DICOM Node Integration & Routing Service, in the context of Guinea-Bissau's healthcare landscape, refers to a critical infrastructure component facilitating the secure and efficient exchange of medical imaging data (DICOM - Digital Imaging and Communications in Medicine) between various healthcare providers, modalities, and Picture Archiving and Communication Systems (PACS). This service enables interoperability, ensuring that diagnostic images and associated reports can be accessed, transmitted, and managed across disparate systems, regardless of their vendor or location. It is particularly vital in regions like Guinea-Bissau where healthcare infrastructure may be geographically dispersed and reliant on localized resources. The core function involves establishing secure network connections, translating data formats if necessary, and implementing intelligent routing rules to direct DICOM objects to their intended destinations.
| Who Needs This Service? | Typical Use Cases in Guinea-Bissau | |||||
|---|---|---|---|---|---|---|
| Hospitals and Clinics: Requiring central PACS and distributed imaging modalities to share data. | Referral Centers: Facilitating the transfer of imaging studies from primary care facilities to specialized diagnostic centers for expert interpretation. | Radiology Departments: Managing the flow of images from CT, MRI, X-ray, and ultrasound machines to PACS and reporting workstations. | Remote/Rural Healthcare Facilities: Enabling the transmission of imaging data to central hubs for interpretation when local expertise is limited. | Public Health Initiatives: Supporting the aggregation of imaging data for epidemiological studies and disease surveillance. | Third-Party Imaging Service Providers: Integrating with existing hospital IT systems to deliver outsourced radiology services. | Government Health Ministries: Overseeing and managing the national health information infrastructure, including imaging data exchange. |
| Inter-hospital Data Sharing: Transmitting patient imaging data from a smaller clinic to a larger hospital for advanced diagnostic procedures or specialist consultation. | Remote Interpretation of Medical Images: Sending X-rays or ultrasounds from a rural health post to a radiologist located in the capital city for immediate interpretation. | Teleradiology Services: Enabling radiologists to remotely access and report on DICOM studies originating from various healthcare institutions. | Disaster Response and Public Health Emergencies: Facilitating rapid data sharing for coordinated response and assessment of injuries or disease outbreaks. | Research and Training: Aggregating anonymized imaging data for research purposes or providing access to diverse datasets for medical training. | Integration with EMR/EHR Systems: Connecting DICOM viewers and PACS with Electronic Medical Records (EMR) or Electronic Health Records (EHR) for a unified patient view. | Quality Assurance and Audit Trails: Maintaining comprehensive records of image access and transmission for regulatory compliance and quality improvement. |
Key Components and Functionality
- Node Registration and Authentication: Securely onboarding and verifying the identity of DICOM nodes (e.g., imaging devices, PACS servers, workstations) within the network.
- Network Configuration and Management: Establishing and maintaining network pathways for DICOM communication, often leveraging secure protocols like TLS.
- DICOM Association Management: Handling the establishment and termination of DICOM associations, which are logical connections for data transfer.
- Data Routing and Filtering: Implementing rules to direct DICOM images and reports to appropriate destinations based on patient information, study type, or requesting physician.
- Security and Auditing: Ensuring data privacy and integrity through encryption, access controls, and comprehensive audit logging of all transactions.
- Interoperability Layer: Acting as a middleware to bridge potential incompatibilities between different DICOM implementations and versions.
- Workflow Integration: Seamlessly integrating with existing clinical workflows to ensure timely access to imaging data for diagnosis and treatment planning.
Who Needs Dicom Node Integration & Routing Service In Guinea-bissau?
The DICOM Node Integration & Routing Service is crucial for any healthcare organization in Guinea-Bissau that aims to modernize its medical imaging workflows, enhance interoperability, and ensure efficient data management. This service acts as a central hub for medical imaging data, enabling seamless communication between different imaging modalities, Picture Archiving and Communication Systems (PACS), Electronic Health Records (EHRs), and other clinical systems. It facilitates the secure and reliable transmission, filtering, and routing of DICOM (Digital Imaging and Communications in Medicine) objects, ultimately improving diagnostic speed, accessibility of patient information, and collaborative care.
| Customer Type | Key Departments Benefiting | Specific Needs Addressed |
|---|---|---|
| Hospitals (Public and Private) | Radiology Department, Cardiology, Neurology, Oncology, Emergency Department, IT Department, PACS Administration | Centralized image management, interoperability between modalities (CT, MRI, X-ray, Ultrasound), secure image sharing for consultations, integration with EHR for comprehensive patient records, improved workflow efficiency, reduced manual data entry, remote access to images. |
| Radiology and Imaging Centers | Radiology Department, Technicians, Radiologists, PACS Administrators, IT Department | Optimized DICOM routing and archiving, efficient retrieval of historical images, integration with referral systems, compliance with data standards, enhanced throughput of imaging studies, potential for telemedicine services. |
| Clinics with Advanced Imaging | Specialty Clinics (e.g., Cardiology, Neurology), Radiologists (on-site or remote), IT Support | Streamlined image acquisition and viewing, secure sharing with referring physicians, integration with existing clinic management software, improved diagnostic turnaround times, potential for cloud-based PACS integration. |
| Research Institutions | Researchers, Radiologists, Data Managers, IT Department | Facilitating data collection for research studies, anonymization and de-identification of DICOM data, secure storage and access for analysis, interoperability with research databases, standardized data formats for multi-center studies. |
| Government Health Agencies | Health Informatics Department, Public Health Surveillance Units, IT Infrastructure Teams | Establishing national imaging data repositories, enabling public health monitoring and analysis of imaging trends, supporting national health initiatives, ensuring data security and privacy regulations are met, facilitating inter-institutional data sharing for policy development and resource allocation. |
Target Customers and Departments in Guinea-Bissau
- Hospitals (Public and Private)
- Radiology and Imaging Centers
- Clinics with advanced diagnostic imaging capabilities
- Research Institutions involved in medical imaging studies
- Government Health Agencies responsible for health informatics and data management
Dicom Node Integration & Routing Service Process In Guinea-bissau
The DICOM Node Integration & Routing Service in Guinea-Bissau facilitates the seamless exchange of medical imaging data between healthcare facilities. This process, from initial inquiry to final execution, ensures that patient imaging studies are accurately transmitted, stored, and made accessible for diagnosis and treatment. The workflow is designed to be robust, secure, and compliant with healthcare regulations.
| Phase | Description | Key Activities | Deliverables | Responsible Parties |
|---|---|---|---|---|
| Inquiry & Requirements Gathering | Initial contact from a healthcare facility seeking DICOM integration and routing services. | Understanding the facility's current imaging infrastructure, existing PACS/RIS systems, data volume, security needs, and desired functionalities (e.g., specific routing rules, archiving requirements). | Detailed understanding of the facility's DICOM needs. | Prospective Client (Healthcare Facility), Service Provider (DICOM Integration Team) |
| Site Assessment & Network Readiness | Evaluation of the facility's existing IT infrastructure and network capabilities. | Assessing network bandwidth, stability, firewall configurations, IP addressing, and potential compatibility issues. Identifying any necessary network upgrades. | Network readiness report, recommendations for network improvements. | Service Provider (Technical Team), Client (IT Department) |
| Proposal & Agreement | Formal proposal outlining the scope of work, technical solution, pricing, and service level agreements (SLAs). | Developing a tailored proposal, including hardware, software, installation, training, and ongoing support costs. Negotiating and finalizing the contract. | Signed contract, detailed proposal document. | Service Provider, Client |
| Technical Design & Configuration | Designing the specific DICOM node configuration and routing logic. | Mapping DICOM AE titles, IP addresses, ports, and defining routing rules based on modality, study type, destination, etc. Designing security measures and access controls. | Technical design document, DICOM routing configuration. | Service Provider (Integration Engineers), Client (Radiology/IT Staff) |
| Hardware/Software Procurement & Installation | Acquiring and installing necessary hardware and software components. | Procuring DICOM servers, routers, gateways, PACS connectors, and relevant software. Installing and configuring these components at the client's site. | Installed and configured DICOM infrastructure. | Service Provider (Installation Team), Client (Site Access) |
| Network Connectivity & Security Setup | Establishing secure and reliable network connections. | Configuring firewalls, VPNs (if required), and ensuring secure data transmission protocols. Testing network latency and bandwidth. | Secure network connectivity established, security policies implemented. | Service Provider (Network Engineers), Client (Network Administrator) |
| DICOM Conformance Testing | Verifying that the integrated system adheres to DICOM standards and operates as expected. | Performing various tests, including C-STORE, C-FIND, C-MOVE, and other DICOM services. Validating routing logic and data integrity. | Successful conformance test results, validation reports. | Service Provider (QA Team), Client (Radiology Department) |
| User Training | Educating the facility's staff on how to use the new DICOM system. | Training radiologists, technologists, and IT staff on system operation, troubleshooting, and data management. Providing user manuals and support documentation. | Trained personnel, user guides. | Service Provider (Training Specialists), Client (End Users) |
| Go-Live & Initial Monitoring | Deploying the system into production and closely monitoring its performance. | Activating the system for live operations. Proactive monitoring of data flow, system stability, and error logs. Addressing any immediate issues. | Live DICOM operations, performance monitoring reports. | Service Provider (Support Team), Client (Operations Staff) |
| Ongoing Support & Maintenance | Providing continuous support and system maintenance to ensure optimal operation. | Regular system updates, patches, performance tuning, troubleshooting, and technical support. Periodic reviews of routing rules and system performance. | Reliable DICOM service, system updates, ongoing support. | Service Provider (Support & Maintenance Team), Client (IT Department) |
DICOM Node Integration & Routing Service Workflow
- Inquiry & Requirements Gathering
- Site Assessment & Network Readiness
- Proposal & Agreement
- Technical Design & Configuration
- Hardware/Software Procurement & Installation
- Network Connectivity & Security Setup
- DICOM Conformance Testing
- User Training
- Go-Live & Initial Monitoring
- Ongoing Support & Maintenance
Dicom Node Integration & Routing Service Cost In Guinea-bissau
Integrating DICOM (Digital Imaging and Communications in Medicine) nodes and establishing robust routing services are crucial for modern healthcare facilities, especially in enabling seamless sharing of medical images and reports. In Guinea-Bissau, the cost associated with these services is influenced by several key factors. The primary drivers include the complexity of the integration (e.g., number of imaging modalities, PACS systems, EMR integration), the required bandwidth and network infrastructure, the level of customization and features needed for the routing engine, and the ongoing support and maintenance agreements. Local expertise availability can also play a role; if specialized IT personnel are scarce, the cost of external consultants or managed services might be higher. Furthermore, the total cost will be denominated in the local currency, the West African CFA franc (XOF). While precise figures can fluctuate, we can discuss general pricing factors and estimated ranges.
| Service Component | Estimated Cost Range (XOF) | Notes |
|---|---|---|
| Initial DICOM Node Integration (per modality/system) | 250,000 - 1,500,000 XOF | Varies based on modality type, vendor specific protocols, and integration effort. |
| DICOM Routing Engine Software License (perpetual) | 500,000 - 3,000,000 XOF | Depends on the feature set and vendor. Subscription models may also exist. |
| Implementation & Configuration Services (consulting hours) | 20,000 - 60,000 XOF per hour | Rate depends on the expertise of the consultant and the complexity of the task. |
| Network Infrastructure Upgrades/Setup | 500,000 - 5,000,000+ XOF | Highly variable, depends on existing infrastructure and required bandwidth. Could involve cabling, switches, routers. |
| Basic Training (per session) | 150,000 - 500,000 XOF | For IT staff on system management and basic troubleshooting. |
| Annual Support & Maintenance Contract | 15% - 30% of initial software/hardware cost | Covers software updates, bug fixes, and technical support. |
| Full Managed Service (monthly/annual) | 1,000,000 - 10,000,000+ XOF per year | Includes integration, routing, monitoring, and ongoing support, often for larger institutions. |
Key Pricing Factors for DICOM Node Integration & Routing Services in Guinea-Bissau
- Complexity of Integration: Number of DICOM sources (modalities, PACS, etc.) and destinations, integration with existing IT infrastructure (EMR, RIS).
- Network Infrastructure & Bandwidth: Requirements for reliable data transfer, network upgrades, and dedicated bandwidth.
- Customization & Features: Specific routing rules, data transformation needs, security protocols, audit trails, and advanced functionalities.
- Software Licensing: Costs associated with DICOM middleware, routing engines, and any associated software licenses.
- Hardware Requirements: Servers, network devices, and storage needed to support the DICOM integration and routing.
- Implementation & Configuration: Professional services for installation, setup, and initial configuration.
- Training: Training for IT staff and end-users on the new system.
- Ongoing Support & Maintenance: Annual maintenance contracts, technical support, software updates, and troubleshooting.
- Local Expertise vs. International Providers: Availability of local IT companies with DICOM expertise versus engaging international vendors.
- Scalability Needs: Future-proofing the solution to accommodate growth in imaging volume and new departments.
Affordable Dicom Node Integration & Routing Service Options
Integrating with DICOM (Digital Imaging and Communications in Medicine) nodes, such as PACS (Picture Archiving and Communication Systems) and imaging modalities, can be complex and costly. This document outlines affordable options for DICOM node integration and routing services, focusing on value bundles and cost-saving strategies to help healthcare organizations manage their imaging data efficiently without breaking the bank. The goal is to provide flexible, scalable, and budget-conscious solutions.
| Value Bundle Option | Description | Ideal Use Case | Estimated Cost Savings (vs. Custom Development) |
|---|---|---|---|
| Basic Connectivity Package | Includes essential DICOM C-STORE (send/receive) and C-FIND (query) capabilities for direct node-to-node integration. Focuses on core communication protocols. | Small clinics, individual departments, or organizations needing to connect a limited number of DICOM devices. | 30-50% (avoids extensive custom coding and integration planning) |
| Workflow Automation Bundle | Builds on the basic package with intelligent routing rules, basic data transformation (e.g., anonymization), and logging. Enables automated distribution of images. | Medium-sized practices, imaging centers, or hospitals looking to streamline image distribution to multiple PACS or workstations. | 40-60% (reduces manual effort, minimizes errors, and speeds up turnaround times) |
| Enterprise Integration Solution | Comprehensive package offering advanced routing, support for multiple DICOM services (e.g., MPPS, Storage Commitment), API integration for EMR/EHR, and robust monitoring. Scalable for large hospital networks. | Large hospital systems, multi-site imaging networks, or organizations requiring complex integrations with existing IT infrastructure. | 50-70%+ (significant reduction in development time, ongoing maintenance, and potential for vendor lock-in) |
| Cloud-Native DICOM Gateway Service | Leverages cloud infrastructure for scalable, pay-as-you-go DICOM connectivity and routing. Often includes managed services and reduces on-premise hardware requirements. | Organizations seeking flexibility, scalability, and reduced IT overhead, especially those migrating to or utilizing cloud platforms. | 30-60% (lower capital expenditure, reduced operational costs, and elastic scaling) |
| Open-Source Framework with Support | Utilizes a mature open-source DICOM toolkit (e.g., dcm4che, pynetdicom) with optional paid support and consulting services. Offers high customization potential at a lower base cost. | Organizations with in-house technical expertise who need a highly tailored solution and want to control development costs. | 50-80%+ (significantly lower licensing fees, but requires internal development resources or paid support) |
Key Components of DICOM Node Integration & Routing Services
- DICOM Connectivity: Establishing secure and reliable communication channels between your systems and external DICOM nodes.
- Data Routing & Management: Intelligent routing of DICOM images and associated data based on predefined rules (e.g., modality, study type, destination).
- Data Transformation & Normalization: Converting DICOM data into different formats or standardizing it for interoperability.
- Storage & Archiving Integration: Seamlessly connecting with existing or new storage solutions.
- Monitoring & Auditing: Providing visibility into data flow, system performance, and access logs.
- Security: Implementing robust security measures to protect sensitive patient data.
- Reporting & Analytics: Generating reports on imaging workflow, system utilization, and potential bottlenecks.
Verified Providers In Guinea-bissau
Navigating healthcare in a foreign country can be daunting, especially when seeking specialized services. In Guinea-Bissau, finding reliable and qualified medical providers is paramount for effective treatment and peace of mind. Franance Health stands out as a beacon of trust, offering a network of verified providers who meet rigorous standards. This commitment to quality ensures that patients receive the highest level of care, backed by proven expertise and ethical practices. Their credentialing process meticulously vets practitioners, guaranteeing that each recommended provider possesses the necessary qualifications, experience, and a dedication to patient well-being. Choosing Franance Health means opting for a seamless and secure healthcare journey in Guinea-Bissau, where your health is prioritized.
| Provider Type | Key Qualifications | Franance Health Verification Criteria |
|---|---|---|
| General Practitioners | Medical Degree, Licensed to practice, Minimum 3 years experience | Verified medical school accreditation, Active medical license, Peer references, Criminal background check |
| Specialists (e.g., Cardiologists, Pediatricians, Surgeons) | General Practitioner qualifications plus specialized training and certification | Verified specialist certifications, Hospital affiliations, Publications/research (if applicable), Patient outcome reviews |
| Dentists | Dental Degree, Licensed to practice, Specializations (if any) | Verified dental school accreditation, Active dental license, Professional liability insurance, Clean disciplinary record |
| Nurses (RN, LPN) | Nursing degree/diploma, Licensed to practice | Verified nursing school accreditation, Active nursing license, Background checks, Competency assessments |
| Diagnostic Services (e.g., Radiology, Pathology) | Certified technicians and radiologists, Accredited facilities | Facility accreditation (e.g., ISO standards), Technician certifications, Equipment calibration records, Quality control protocols |
Why Franance Health Providers are the Best Choice in Guinea-Bissau:
- Rigorous Credentialing Process: Franance Health employs a stringent vetting system to ensure all providers meet high standards of medical competence and ethical practice.
- Qualified and Experienced Professionals: Access to a network of doctors, specialists, and healthcare professionals with proven track records and relevant expertise.
- Patient-Centered Care: A commitment to ensuring providers prioritize patient well-being, offering compassionate and effective treatment plans.
- Trust and Reliability: Franance Health's verification process builds confidence, offering peace of mind to individuals seeking healthcare in Guinea-Bissau.
- Streamlined Healthcare Access: Facilitates easier access to a curated selection of top-tier medical services, simplifying the search for quality care.
Scope Of Work For Dicom Node Integration & Routing Service
This document outlines the Scope of Work (SOW) for the integration and routing of a DICOM (Digital Imaging and Communications in Medicine) node. It details the technical deliverables and the standard specifications to be adhered to for successful implementation. The primary objective is to establish a robust and efficient DICOM communication pathway for image exchange and workflow management.
| Phase | Task | Description | Deliverables | Standard Specifications |
|---|---|---|---|---|
| Requirement Gathering | Understand current DICOM infrastructure, imaging modalities, PACS, RIS, and EMR/EHR systems. Define integration points and routing logic. | Detailed Integration Plan, Network Diagram, DICOM Conformance Statements (DS/CS) for new node | DICOM Part 15 (Security and System Management), HL7 v2.x (for RIS/EMR integration), IHE Profiles (e.g., PIX, PDQ for patient identity management) |
| System Architecture Design | Design the architecture for the DICOM node integration, including network topology, firewall configurations, and communication protocols. | High-Level Design Document, IP Address Plan, Firewall Rule Specifications | TCP/IP Networking Standards, DICOM Part 1: Introduction to DICOM, DICOM Part 8: Network Communication Support |
| DICOM Node Installation & Configuration | Install and configure the DICOM node software/hardware. Set up AE Titles, ports, and communication parameters. | Configured DICOM Node, AE Title Registry, Port Configuration Document | DICOM Part 8: Network Communication Support (Network AE Titles, Ports), DICOM Part 2: Conformance |
| DICOM Routing Configuration | Define and implement DICOM routing rules based on modality type, patient demographics, study instance UIDs, etc. | Routing Rules Configuration Document, Workflow Diagrams | DICOM Part 8: Network Communication Support (Association Control Service Element - ACSE, Common Application Service Element over TCP/IP), DICOM Part 3: Information Object Definitions |
| Integration with Existing Systems | Establish DICOM connectivity with PACS, RIS, and other relevant systems. Test image storage, retrieval, and forwarding. | Connectivity Test Reports, Workflow Integration Test Results | DICOM Part 4: Service Class Specifications (e.g., C-STORE, C-FIND, C-MOVE), IHE Profiles (e.g., SWF for Scheduled Workflow) |
| Security Implementation | Implement DICOM security measures, including TLS/SSL encryption, user authentication, and access control. | Security Configuration Document, Access Control Matrix | DICOM Part 15: Security and System Management (DICOM Secure Transport Connection - DSTC), TLS/SSL Standards |
| Unit Testing | Test individual components and configurations of the DICOM node and routing engine. | Unit Test Cases and Results | Internal testing procedures aligned with DICOM standards. |
| Integration Testing | Test the end-to-end DICOM workflow, including image transmission, routing, and retrieval across all integrated systems. | Integration Test Plan and Results, Defect Log | DICOM Part 4: Service Class Specifications, IHE Profiles |
| User Acceptance Testing (UAT) | Allow end-users to validate the functionality and workflow against defined requirements. | UAT Test Scripts, UAT Sign-off Document | Business requirements and user workflows. |
| Production Deployment | Deploy the configured DICOM node and routing service into the production environment. | Production Deployment Plan, Post-Deployment Verification Report | Production environment specifications and change management procedures. |
| Documentation | Provide comprehensive technical documentation, including installation guides, configuration manuals, and troubleshooting procedures. | System Administration Guide, Operator's Manual, Troubleshooting Guide | Internal documentation standards, DICOM specifications for reference. |
| Training | Conduct training sessions for IT administrators and relevant end-users on the operation and maintenance of the DICOM node and routing service. | Training Materials, Training Session Attendance Records | User skill requirements. |
| Post-Implementation Support | Provide a defined period of post-implementation support to address any immediate issues. | Support Service Level Agreement (SLA) | Agreed-upon support terms. |
Key Objectives
- Integrate a new DICOM node into the existing DICOM network.
- Configure DICOM routing rules to direct images and information to appropriate destinations.
- Ensure seamless interoperability with existing DICOM nodes and systems.
- Implement security measures for DICOM data transmission.
- Provide comprehensive documentation and training for the integrated solution.
Service Level Agreement For Dicom Node Integration & Routing Service
This Service Level Agreement (SLA) outlines the performance expectations, response times, and uptime guarantees for the DICOM Node Integration & Routing Service. It is intended to ensure reliable and efficient processing of DICOM images and metadata between integrated healthcare nodes.
| Service Component | Metric | Target | Measurement Period | SLA Guarantee |
|---|---|---|---|---|
| DICOM Message Ingestion | Ingestion Latency (Time to acknowledge receipt) | <= 1 second | 99% of transactions | 99.5% within 1 minute of Measurement Period |
| DICOM Image Routing | Routing Latency (Time from successful ingestion to delivery to target node) | <= 5 seconds (for standard images) | 98% of transactions | 99% within 1 minute of Measurement Period |
| DICOM Image Routing | Routing Latency (Time from successful ingestion to delivery to target node) | <= 30 seconds (for large datasets/complex queries) | 95% of transactions | 98% within 1 minute of Measurement Period |
| Service Availability | Uptime (Percentage of time the Service is operational and accessible) | 99.9% | Monthly | Guaranteed 99.9% Monthly Uptime |
| Data Integrity | Successful Message Delivery Rate | = 99.9% | Monthly | Guaranteed >= 99.9% Successful Delivery Rate |
| Service Support (Issue Resolution) | Critical Incident Response Time | <= 1 hour (for production impacting issues) | From ticket creation to initial response | 1 hour for Critical Incidents |
| Service Support (Issue Resolution) | High Priority Incident Response Time | <= 4 business hours (for significant functional degradation) | From ticket creation to initial response | 4 business hours for High Priority Incidents |
| Service Support (Issue Resolution) | Medium Priority Incident Response Time | <= 8 business hours (for non-critical functional issues) | From ticket creation to initial response | 8 business hours for Medium Priority Incidents |
Service Overview
- The DICOM Node Integration & Routing Service (hereinafter referred to as 'the Service') is responsible for securely receiving, validating, transforming (if necessary), and routing DICOM messages and images between authorized healthcare nodes within the defined network.
- The Service supports standard DICOM protocols and communication methods as defined in the integration specifications.
- This SLA applies to all active and subscribed users and nodes utilizing the Service.
Frequently Asked Questions
Ready when you are
Let's scope your DICOM Node Integration & Routing Service in Guinea-Bissau project in Guinea-Bissau.
Scaling healthcare logistics and technical systems across the entire continent.