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Verified Service Provider in Guinea-Bissau

PSA Oxygen Plant Installation Service in Guinea-Bissau Engineering Excellence & Technical Support

PSA Oxygen Plant Installation Service High-standard technical execution following OEM protocols and local regulatory frameworks.

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Localized Oxygen Production & Reduced Lead Times

Our PSA oxygen plant installations in Guinea-Bissau enable on-site, real-time oxygen generation. This dramatically reduces dependence on imported oxygen, minimizing costly and time-consuming logistical challenges associated with shipping and customs, ensuring consistent supply for critical medical and industrial needs.

Robust & Low-Maintenance Engineering for Harsh Climates

Engineered with robust, high-quality components specifically chosen for the tropical climate of Guinea-Bissau, our PSA systems are designed for durability and minimal maintenance. This ensures reliable, continuous operation even in challenging environmental conditions, maximizing uptime and operational efficiency.

Sustainable & Cost-Effective Oxygen Solution

Our PSA technology offers a sustainable and environmentally friendly approach to oxygen generation, utilizing ambient air and minimizing energy consumption compared to traditional methods. This translates to significant long-term operational cost savings for facilities in Guinea-Bissau, making it a financially prudent choice for essential oxygen supply.

What Is Psa Oxygen Plant Installation Service In Guinea-bissau?

PSA (Pressure Swing Adsorption) Oxygen Plant Installation Service in Guinea-Bissau refers to the comprehensive process of designing, supplying, erecting, commissioning, and validating on-site oxygen generation systems utilizing PSA technology within the geographical boundaries of Guinea-Bissau. This service encompasses the complete lifecycle from initial site assessment and system selection to final operational handover and ongoing support. The core principle of PSA technology involves using adsorbent materials (typically zeolites) to selectively adsorb nitrogen from compressed air, thereby producing a stream of highly concentrated oxygen. The installation service ensures that these complex systems are integrated efficiently and safely into the client's existing infrastructure, adhering to relevant international and local standards and regulations.

Who Needs PSA Oxygen Plant Installation Service in Guinea-Bissau?Typical Use Cases and Industries
Healthcare Facilities: Hospitals, clinics, and emergency medical centers requiring a reliable, on-demand supply of medical-grade oxygen for patient care, ventilation, and anesthesia.Industrial Applications: Steel manufacturing, glass production, chemical processing, welding and cutting operations, and aquaculture requiring high-purity oxygen for combustion enhancement, oxidation, and other processes.
Mining Operations: Providing oxygen for smelting, refining, and potentially for respiratory support in underground mining environments.Water and Wastewater Treatment: Utilizing oxygen for biological treatment processes to enhance efficiency and reduce odors.
Emergency Services and Disaster Relief: Establishing rapid on-site oxygen generation capabilities in remote areas or during crises where traditional supply chains are disrupted.Research and Development Laboratories: Requiring specific oxygen concentrations for experimental setups and scientific analyses.
Remote Communities and Islands: Ensuring self-sufficiency in oxygen supply for medical and industrial needs, overcoming logistical challenges of importing oxygen cylinders.Military and Defense: Providing on-site oxygen for medical units and specialized operational requirements.

Key Components and Stages of PSA Oxygen Plant Installation Service

  • Site Assessment and Feasibility Study: Evaluating the client's oxygen requirements (flow rate, purity, pressure), available utilities (power, compressed air), space, and environmental conditions.
  • System Design and Engineering: Tailoring the PSA oxygen generation system to meet specific operational demands, including selection of adsorbent material, compressor type, dryer, buffer tanks, and control systems.
  • Procurement and Logistics: Sourcing all necessary components, equipment, and materials, and managing their transportation and customs clearance to Guinea-Bissau.
  • Foundation and Civil Works: Preparing the site, including pouring concrete foundations for the plant and any ancillary structures.
  • Mechanical Installation: Assembling and connecting all major equipment, including air compressors, dryers, PSA adsorbers, oxygen buffer tanks, piping, and valves.
  • Electrical Installation and Instrumentation: Wiring control panels, power distribution, sensors, actuators, and ensuring proper integration of the control system.
  • Piping and Tubing: Installing high-purity oxygen and compressed air lines, ensuring leak-tightness and material compatibility.
  • Commissioning and Start-up: Energizing the system, performing initial tests, purging, and gradually bringing the plant online to achieve design parameters.
  • Performance Validation and Testing: Verifying oxygen purity, flow rate, and pressure against contractual specifications through rigorous testing procedures.
  • Operator Training: Providing comprehensive training to the client's personnel on system operation, maintenance, troubleshooting, and safety protocols.
  • Documentation and Handover: Supplying all relevant engineering drawings, operation manuals, maintenance guides, and commissioning reports.
  • After-Sales Support and Maintenance: Offering ongoing technical assistance, spare parts supply, and scheduled maintenance services.

Who Needs Psa Oxygen Plant Installation Service In Guinea-bissau?

Installing a Pressure Swing Adsorption (PSA) oxygen plant in Guinea-Bissau offers significant advantages for various organizations and facilities requiring a reliable, on-site source of medical or industrial oxygen. These plants are particularly beneficial in regions with underdeveloped infrastructure for oxygen supply chains, high transportation costs, or a consistent demand for this vital gas. The decision to invest in a PSA oxygen plant is driven by the need for cost-effectiveness, independence from external suppliers, and the critical importance of uninterrupted oxygen availability.

Target CustomerKey Departments/Units InvolvedPrimary Need for Oxygen
Hospitals (Public & Private)Critical Care Units (ICU/CCU), Emergency Rooms, Operating Theaters, General Wards, Neonatal Intensive Care Units (NICU)Patient respiratory support, anesthesia, resuscitation, post-operative care, treatment of respiratory distress.
Health Centers & ClinicsGeneral Treatment Areas, Minor Surgery RoomsBasic respiratory support, management of common respiratory ailments, emergency interventions.
Industrial Manufacturing (e.g., Metal Fabrication, Welding)Production Lines, Workshop AreasOxidation processes, welding, cutting, and other industrial applications requiring high-purity oxygen.
Mining OperationsProcessing PlantsAssisting in certain mineral processing techniques that require oxygen.
Emergency Response Agencies (e.g., Red Cross, MSF)Medical Tents, Field Hospitals, Disaster Relief SitesProviding immediate medical oxygen in remote or disaster-stricken areas where infrastructure is compromised.
Research LaboratoriesExperimental AreasScientific research requiring controlled oxygen environments for experiments.
Educational Institutions (Medical Schools, Universities)Medical Training Facilities, Science DepartmentsTraining medical students, conducting scientific experiments, and providing practical demonstrations.

Target Customers and Departments for PSA Oxygen Plant Installation in Guinea-Bissau

  • {"title":"Healthcare Sector","description":"Hospitals and clinics are the primary beneficiaries of PSA oxygen plants, especially in a country like Guinea-Bissau where reliable oxygen supply can be a challenge."}
  • {"title":"Industrial Sector","description":"Certain industries require oxygen for their manufacturing processes and can benefit from on-site generation."}
  • {"title":"Emergency and Disaster Relief Organizations","description":"Organizations involved in humanitarian aid and disaster response often need rapid deployment of oxygen generation capabilities."}
  • {"title":"Research and Educational Institutions","description":"Laboratories and educational facilities may require oxygen for specific experiments or training purposes."}

Psa Oxygen Plant Installation Service Process In Guinea-bissau

This document outlines the standard workflow for PSA (Pressure Swing Adsorption) Oxygen Plant installation services in Guinea-Bissau, from the initial client inquiry to the successful execution and handover of the plant.

PhaseKey ActivitiesResponsible PartyDeliverables/Outcomes
Inquiry & ConsultationInitial discussion, requirement gatheringClient & Service ProviderUnderstanding of project scope and preliminary requirements
Site AssessmentOn-site evaluation of conditions, feasibility analysisService ProviderDetailed site report, feasibility confirmation
Proposal & QuotationTechnical and commercial proposal, pricingService ProviderFormal offer for the PSA Oxygen Plant installation
ContractingNegotiation, signing of agreementClient & Service ProviderLegally binding contract
Design & EngineeringDetailed plant design, schematicsService ProviderApproved design blueprints
Manufacturing & ProcurementComponent fabrication, sourcing materialsService ProviderManufactured plant components, procured spares
Shipping & LogisticsPackaging, transport, customs clearanceService ProviderDelivery of plant and equipment to Guinea-Bissau
InstallationOn-site assembly and connectionService ProviderPhysically installed PSA Oxygen Plant
Commissioning & TestingSystem startup, performance verificationService ProviderOperational plant meeting specified parameters
TrainingOperational and maintenance instructionService ProviderTrained client personnel
HandoverFinal inspection, documentation provisionService Provider & ClientOfficially accepted PSA Oxygen Plant, complete documentation
Post-Installation SupportWarranty, maintenance, technical assistanceService ProviderOngoing plant reliability and support

PSA Oxygen Plant Installation Service Process in Guinea-Bissau

  • {"title":"1. Inquiry & Initial Consultation","description":"The process begins with a client in Guinea-Bissau expressing interest in a PSA Oxygen Plant. This involves an initial discussion to understand their specific oxygen requirements (purity, flow rate, application), site location, existing infrastructure, and budget. Our team will gather preliminary information to assess feasibility and scope."}
  • {"title":"2. Site Assessment & Feasibility Study","description":"Upon initial agreement, a detailed site assessment is conducted in Guinea-Bissau. This includes evaluating power availability, environmental conditions (temperature, humidity), space constraints, accessibility for equipment delivery, and any local regulations or permits required. A feasibility study is prepared based on this assessment."}
  • {"title":"3. Proposal & Quotation","description":"Based on the inquiry and site assessment, a comprehensive proposal and quotation are submitted. This document will detail the proposed PSA Oxygen Plant model, technical specifications, scope of work (including design, manufacturing, delivery, installation, commissioning, and training), project timeline, payment terms, and warranty information."}
  • {"title":"4. Contract Negotiation & Signing","description":"Following client review and acceptance of the proposal, negotiations take place to finalize contractual terms. Once agreements are reached, a formal contract is signed by both parties, initiating the project."}
  • {"title":"5. Detailed Design & Engineering","description":"Our engineering team develops detailed design blueprints and schematics for the PSA Oxygen Plant, taking into account the specific site conditions and client requirements for Guinea-Bissau. This phase includes finalizing material selection and ensuring compliance with relevant international and local standards."}
  • {"title":"6. Manufacturing & Procurement","description":"The PSA Oxygen Plant components are manufactured according to the approved design. Simultaneously, all necessary raw materials, ancillary equipment, and spare parts are procured, with logistical arrangements for shipping to Guinea-Bissau being a key focus."}
  • {"title":"7. Pre-shipment Inspection & Testing","description":"Before dispatch, a thorough pre-shipment inspection and factory acceptance test (FAT) are conducted. The client or their representative is usually invited to witness these tests to ensure the plant meets all specifications."}
  • {"title":"8. Shipping & Logistics to Guinea-Bissau","description":"Secure and efficient shipping of the PSA Oxygen Plant and all associated equipment to the designated site in Guinea-Bissau is managed. This includes handling customs clearance, import duties, and transportation to the installation location."}
  • {"title":"9. Site Preparation","description":"Prior to the arrival of the installation team, the client is responsible for preparing the designated installation area as per our guidelines. This may include site leveling, foundation work, and ensuring utilities (power, water) are readily available."}
  • {"title":"10. Installation & Assembly","description":"Our experienced technical team travels to Guinea-Bissau to oversee and execute the installation and assembly of the PSA Oxygen Plant. This involves precise placement of equipment, connecting piping, electrical wiring, and ensuring structural integrity."}
  • {"title":"11. Commissioning & Performance Testing","description":"Once installation is complete, the plant undergoes rigorous commissioning. This includes system checks, leak tests, and functional testing of all components. Performance tests are conducted to verify that the plant achieves the specified oxygen purity, flow rate, and efficiency under operational conditions."}
  • {"title":"12. Client Training","description":"Comprehensive training is provided to the client's operational and maintenance staff. This covers plant operation, routine maintenance procedures, troubleshooting, safety protocols, and emergency response, ensuring long-term self-sufficiency."}
  • {"title":"13. Handover & Documentation","description":"Upon successful commissioning and client acceptance, the PSA Oxygen Plant is formally handed over. All relevant documentation, including operation manuals, maintenance guides, spare parts lists, and certificates, are provided to the client. A final sign-off confirms the completion of the installation service."}
  • {"title":"14. Post-Installation Support & Warranty","description":"We offer ongoing support services, including scheduled maintenance, technical assistance, and spare parts supply, as per the warranty agreement. This ensures the continued optimal performance and longevity of the PSA Oxygen Plant in Guinea-Bissau."}

Psa Oxygen Plant Installation Service Cost In Guinea-bissau

The installation of a Pressure Swing Adsorption (PSA) Oxygen Plant in Guinea-Bissau involves a complex set of costs influenced by various factors. These factors determine the overall price, which can fluctuate significantly. Understanding these elements is crucial for accurate budgeting and project planning. The price is typically quoted in the local currency, the West African CFA franc (XOF).

PSA Oxygen Plant Capacity (Nm³/hr)Estimated Installation Cost Range (XOF)Notes
5-10 Nm³/hr15,000,000 - 30,000,000For smaller clinics or industrial applications. May include basic ancillary equipment.
10-25 Nm³/hr30,000,000 - 60,000,000Suitable for medium-sized hospitals or manufacturing facilities. More comprehensive ancillary systems.
25-50 Nm³/hr60,000,000 - 120,000,000For larger hospitals, oxygen distributors, or significant industrial use. Includes advanced control systems and robust ancillary equipment.
50 Nm³/hr
120,000,000+Custom-designed systems for large-scale industrial operations or major healthcare networks. Costs can vary significantly based on specific requirements.

Key Pricing Factors for PSA Oxygen Plant Installation in Guinea-Bissau:

  • Plant Capacity: The most significant factor is the required oxygen output capacity (measured in Nm³/hr or SCFH). Larger plants require more components, a larger footprint, and more advanced technology, thus increasing the cost.
  • Purity Level: The desired purity of the oxygen produced (e.g., 90%, 93%, 95%, medical grade) directly impacts the complexity and cost of the PSA system. Higher purity requirements necessitate more sophisticated adsorbent materials and potentially additional purification stages.
  • Brand and Manufacturer: Different manufacturers have varying pricing structures based on their reputation, technology, quality of materials, and after-sales support. Established international brands may command higher prices.
  • Complexity of Installation Site: The geographical location, accessibility, terrain, and existing infrastructure at the installation site in Guinea-Bissau play a vital role. Difficult terrain, remote locations requiring specialized transportation, or sites lacking pre-existing power and water supply will add to installation costs.
  • Ancillary Equipment and Services: This includes the cost of air compressors, dryers, receivers, oxygen storage tanks, piping, electrical infrastructure, control systems, and potentially gas filling stations if required. The scope of these additions will influence the total price.
  • Permits and Regulatory Compliance: Obtaining necessary permits, licenses, and ensuring compliance with local health and safety regulations in Guinea-Bissau can incur fees and require specialized services, adding to the overall expense.
  • Transportation and Logistics: Shipping the PSA plant components and any associated equipment to Guinea-Bissau, including customs duties and local transportation to the installation site, can be a substantial cost component.
  • Labor Costs: The cost of skilled labor for installation, commissioning, and testing, including potential travel and accommodation for specialized technicians, needs to be factored in.
  • Training and Commissioning: The cost of training local personnel to operate and maintain the plant is an essential part of the installation service.
  • Warranty and After-Sales Support: The duration and scope of the warranty, as well as the availability and cost of ongoing maintenance and spare parts support, will influence the initial investment.

Affordable Psa Oxygen Plant Installation Service Options

Setting up a PSA (Pressure Swing Adsorption) oxygen plant is a crucial investment for healthcare facilities, industrial operations, and remote communities. Choosing the right installation service is paramount for ensuring efficiency, reliability, and cost-effectiveness. This guide explores affordable PSA oxygen plant installation service options, highlighting value bundles and strategic cost-saving measures to maximize your investment.

Value Bundle ComponentDescriptionCost-Saving Strategy
Basic Installation PackageIncludes site preparation, plant assembly, essential piping, and basic electrical hook-up. Focuses on core installation requirements.Self-Managed Site Prep: Undertake minor site preparation tasks internally to reduce labor costs charged by the provider. Phased Installation: If budget is extremely tight, consider a basic installation now with options for future upgrades or expansions.
Standard Installation PackageBuilds on the basic package with enhanced piping, advanced electrical integration, initial system testing, and basic operator training.Bulk Material Sourcing: Negotiate better rates for piping and electrical components if the provider sources them in bulk. Bundle with Maintenance Contract: A slightly higher upfront cost might be offset by discounted long-term maintenance services.
Premium/Turnkey Installation PackageEncompasses everything in the standard package plus comprehensive site development, advanced automation and monitoring systems, extended warranty, and in-depth operator and maintenance training.Negotiate for Included Services: Look for providers offering extended warranties or advanced training as part of a bundled package. Long-Term Partnership Discounts: Establish a relationship with a reputable provider and negotiate discounts for future installations or expansions.
Extended Warranty & Maintenance BundlesIncludes longer warranty periods and scheduled preventative maintenance visits to ensure optimal plant performance and minimize downtime.Pre-Purchase Discount: Often, purchasing maintenance and warranty bundles at the time of installation offers significant savings compared to purchasing them later. Preventative Maintenance: Regular maintenance by the installation provider can prevent costly breakdowns and extend the lifespan of the plant.
Training & Skill Development BundlesProvides comprehensive training for your technical staff on plant operation, troubleshooting, and basic maintenance.Train-the-Trainer Programs: Opt for programs where your key personnel are trained to then train other staff internally, reducing ongoing training costs. Remote Training Options: Explore providers offering cost-effective remote training sessions for certain aspects of operation.

Key Considerations for Affordable PSA Oxygen Plant Installation

  • Understanding Your Needs: Accurately assess your required oxygen purity, flow rate, and storage capacity to avoid over- or under-sizing the plant, which can lead to unnecessary expenses.
  • Comprehensive Site Assessment: A thorough site evaluation by the installation provider helps identify potential challenges early, preventing costly rework and delays.
  • Technology Selection: Different PSA technologies offer varying levels of efficiency and initial cost. Choosing the right technology that balances performance with budget is essential.
  • Installation Scope: Clearly define what is included in the installation service – from foundation preparation and piping to electrical connections and final commissioning.
  • Training and Support: Factor in the cost and quality of operator training and after-sales support. Well-trained staff can prevent operational errors and reduce maintenance costs.
  • Local vs. International Providers: Local providers might offer lower travel costs and faster response times, while international companies might bring specialized expertise and a wider range of options.

Verified Providers In Guinea-bissau

In Guinea-Bissau, access to reliable and trustworthy healthcare providers is paramount for the well-being of its citizens. Franance Health stands out as a leading organization committed to upholding the highest standards in healthcare delivery. Their rigorous credentialing process ensures that all affiliated providers meet stringent criteria for expertise, ethical practice, and patient care. Choosing a Franance Health verified provider offers peace of mind, knowing you are receiving care from highly qualified and reputable professionals.

Provider TypeFranance Health Verification FocusBenefits for Patients
General PractitionersMedical degree, valid license, continuous professional development, patient feedback review.Accurate diagnoses, effective primary care, and referrals to specialists when needed.
Specialist Physicians (e.g., Cardiologists, Pediatricians)Board certification in specialty, extensive experience, hospital affiliations, ethical conduct.Expert diagnosis and treatment for complex medical conditions.
Nurses and MidwivesNursing/Midwifery degree, valid registration, specialized training (e.g., obstetrics, critical care), adherence to protocols.Compassionate care, skilled assistance during procedures, and support for maternal and child health.
PharmacistsPharmacy degree, license to practice, knowledge of drug interactions and dosages, patient counseling skills.Safe and appropriate dispensing of medications, and guidance on their usage.
Medical Technicians (e.g., Lab, Radiology)Relevant technical certification, proficiency in equipment operation, quality control adherence.Accurate and reliable diagnostic testing and imaging results.

Why Franance Health Credentials Matter

  • Rigorous Vetting Process: Franance Health employs a comprehensive verification system that scrutinizes the qualifications, licenses, and professional history of every healthcare provider.
  • Commitment to Excellence: Their standards are designed to ensure that only the most competent and ethical practitioners are recognized, reflecting a dedication to superior patient outcomes.
  • Patient Safety First: The credentialing process prioritizes patient safety by confirming that providers adhere to best practices and maintain current knowledge in their respective fields.
  • Trust and Reliability: A Franance Health verified credential signifies a commitment to transparency and accountability, building essential trust between patients and healthcare professionals.
  • Access to Quality Care: By partnering with verified providers, Franance Health aims to improve access to high-quality healthcare services across Guinea-Bissau.

Scope Of Work For Psa Oxygen Plant Installation Service

This Scope of Work (SOW) outlines the requirements for the installation services of a Pressure Swing Adsorption (PSA) Oxygen Plant. It details the technical deliverables expected from the service provider and references standard specifications to ensure quality, safety, and performance. The objective is to successfully install and commission the PSA oxygen plant at the designated site, meeting all operational and safety requirements.

Technical DeliverableDescriptionStandard Specifications / References
Site Survey ReportDetailed assessment of the installation site, including foundation requirements, utility availability (power, water, compressed air), accessibility for equipment delivery, and environmental conditions.ASME B31.3 (Process Piping), Local Building Codes, Manufacturer's Site Preparation Guidelines.
Foundation Design & ExecutionDesign and construction of a suitable foundation for the PSA oxygen plant skid and associated equipment, ensuring structural integrity and vibration dampening.ACI 318 (Building Code Requirements for Structural Concrete), Manufacturer's Foundation Recommendations.
Mechanical Installation PlanDetailed plan for the assembly and installation of the PSA adsorbent vessels, compressors, dryers, filters, buffer tanks, and other mechanical components according to the manufacturer's layout.Manufacturer's Installation Manual, ASME Section VIII (Pressure Vessels).
Electrical Installation Plan & ExecutionWiring of the main power supply, control panels, motors, sensors, and instruments. Includes earthing and lightning protection.NFPA 70 (National Electrical Code), IEC 60364 (Electrical Installations of Buildings), Manufacturer's Electrical Schematics.
Piping & Instrumentation Diagrams (P&IDs)Finalized P&IDs reflecting the installed piping, valves, instrumentation, and safety devices.ISA S5.1 (Instrumentation Symbols and Identification), Manufacturer's P&ID Drawings.
Piping & Valve InstallationInstallation of all process, utility, and safety piping, including welding, brazing, and connection of valves and fittings. Material traceability and pressure testing are critical.ASME B31.3 (Process Piping), MSS SP-43 (Wrought Stainless Steel Butt-Welding Fittings).
Instrument Calibration & InstallationInstallation and calibration of all pressure transmitters, temperature sensors, flow meters, oxygen analyzers, and control valves.ISA S51.1 (Process Instrumentation Theory), Manufacturer's Instrument Data Sheets.
System Leak TestingComprehensive leak testing of all piping, vessels, and connections using appropriate methods (e.g., nitrogen, air) to ensure integrity and prevent oxygen leakage.ASME B31.3 (Process Piping) - Leak Testing Requirements.
Pre-Commissioning ChecksVerification of all mechanical and electrical installations, safety interlocks, and control system configurations before introducing process media.Manufacturer's Pre-Commissioning Checklist.
Commissioning and Start-up PlanDetailed plan for the sequential start-up of the PSA oxygen plant, including purging, drying, adsorbent bed cycling, and initial oxygen production.Manufacturer's Commissioning and Start-up Procedure.
Performance Test ReportReport detailing the plant's performance against specified parameters, including oxygen purity, flow rate, pressure, and energy consumption. Includes validation of safety systems.ISO 8573-1 (Compressed air - Part 1: Contaminants and purity classes), Manufacturer's Performance Specifications.
As-Built DrawingsUpdated drawings reflecting the final installed configuration of the PSA oxygen plant, including all mechanical, electrical, and instrumentation changes.Client Standards, Manufacturer's Drawing Standards.
Operation & Maintenance ManualComprehensive manual detailing the operation, routine maintenance, troubleshooting, and spare parts list for the PSA oxygen plant.Manufacturer's O&M Manual.
Operator Training ProgramTraining sessions for site personnel on the safe and efficient operation, routine maintenance, and basic troubleshooting of the PSA oxygen plant.Manufacturer's Training Material.
Final Acceptance CertificateFormal document certifying that the installation services have been completed to the satisfaction of the client, meeting all contractual requirements.Client's Standard Acceptance Forms.

Key Stages of Installation Service

  • Site Preparation and Assessment
  • Equipment Delivery and Unloading
  • Mechanical Installation
  • Electrical Installation and Wiring
  • Piping and Instrumentation (P&I) Installation
  • System Testing and Commissioning
  • Performance Validation and Handover
  • Training and Documentation

Service Level Agreement For Psa Oxygen Plant Installation Service

This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the installation services provided for the PSA Oxygen Plant.

Service LevelMetricTargetMeasurement PeriodRemedy for Failure
Critical Issue ResponseResponse TimeWithin 1 hour24x7Service credit equivalent to 5% of monthly service fee for each instance of exceeding the target.
Non-Critical Issue ResponseResponse TimeWithin 4 business hoursBusiness Hours (9 AM - 5 PM, Monday-Friday)Service credit equivalent to 2% of monthly service fee for each instance of exceeding the target.
System UptimeGuaranteed Uptime98.5%MonthlyFor every 1% below the guaranteed uptime, a service credit equivalent to 10% of the monthly service fee will be provided. For downtime exceeding 5%, a prorated refund for the affected period.
InstallationCompletion TimeAs per agreed project timeline (e.g., 8 weeks from site readiness)Project DurationLiquidated damages as specified in the primary installation contract.

Key Performance Indicators (KPIs)

  • Response Time for Critical Issues: Time taken to acknowledge and initiate troubleshooting for critical operational disruptions.
  • Response Time for Non-Critical Issues: Time taken to acknowledge and initiate troubleshooting for non-critical functional issues.
  • Uptime Guarantee: Percentage of time the installed PSA Oxygen Plant is operational and capable of producing oxygen as per specified parameters, excluding scheduled maintenance and force majeure events.
  • Installation Completion Time: Agreed-upon timeframe for the complete installation and commissioning of the PSA Oxygen Plant.
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