Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) in Ghana
Engineering Excellence & Technical Support
Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) High-standard technical execution following OEM protocols and local regulatory frameworks.
Expert Biomedical Engineering Focus
Our certified technicians possess deep expertise in the intricate mechanics of hospital beds, wheelchairs, and trolleys. We utilize advanced diagnostic tools and adhere to strict safety protocols, ensuring all repairs meet rigorous biomedical engineering standards for optimal patient safety and equipment longevity.
Rapid Response & On-Site Diagnostics
Understanding the critical nature of hospital equipment, we offer swift, on-site repair services across Ghana. Our mobile workshops are equipped with essential parts and diagnostic equipment, enabling us to identify and resolve issues promptly, minimizing downtime and maintaining seamless healthcare operations.
Cost-Effective Maintenance & Parts Sourcing
We provide comprehensive repair and preventative maintenance programs designed to extend the lifespan of your hospital furniture. Leveraging our established network, we source high-quality, durable replacement parts at competitive prices, offering a cost-effective solution that maximizes your investment and reduces long-term operational expenses.
What Is Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) In Ghana?
Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) in Ghana refers to the specialized provision of maintenance, restoration, and refurbishment for essential medical equipment and furniture commonly found within healthcare facilities. This service addresses the inevitable wear and tear, damage, and functional degradation that these items experience during their operational lifespan, ensuring their continued safety, efficacy, and compliance with healthcare standards. The objective is to extend the service life of existing assets, reduce capital expenditure on new procurements, and maintain an optimal operational environment within healthcare institutions.
| Who Needs This Service | Typical Use Cases / Scenarios | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Hospitals (Public and Private): Primary healthcare providers with extensive fleets of furniture and equipment. | A hospital bed's electric height adjustment mechanism fails, requiring repair or replacement of motors and control panels. | A wheelchair's brakes become ineffective due to wear, necessitating brake pad replacement and adjustment. | A surgical trolley's wheels become stiff or seized, hindering smooth maneuverability in operating theatres. | Upholstery on a patient bed is torn or stained, posing a hygiene risk and requiring replacement. | A trolley's drawer slides are damaged, making it difficult to access supplies. | Routine preventative maintenance checks on a fleet of hospital beds to identify and address minor issues before they escalate. | A newly acquired used hospital bed or wheelchair requires refurbishment to meet operational standards. | A clinic or health center with limited capital for new equipment relies on repair services to maintain existing assets. | Rehabilitation centers that utilize specialized wheelchairs and therapy beds. |
| Clinics and Health Centers: Smaller medical facilities with a smaller, but still critical, inventory of furniture. | Emergency departments requiring reliable and functional equipment under high-demand conditions. | Outpatient departments needing readily available and well-maintained patient seating and mobility aids. | Maternity wards requiring specialized adjustable beds. | Long-term care facilities where furniture is in constant use and subject to significant wear. |
Key Aspects of Hospital Furniture Repair Service
- Assessment and Diagnosis: Comprehensive inspection to identify structural integrity issues, mechanical malfunctions, material degradation, and cosmetic damage.
- Mechanical Repair: Addressing issues with bed adjustment mechanisms (manual and electric), wheel and caster functionality on wheelchairs and trolleys, braking systems, and other moving parts.
- Structural Repair: Reinforcing or replacing damaged frames, supports, upholstery, and other load-bearing components to ensure patient safety and stability.
- Upholstery and Surface Restoration: Repairing or replacing torn, stained, or worn upholstery on beds and wheelchairs, and refinishing or replacing damaged surfaces on trolleys.
- Sanitization and Disinfection: Thorough cleaning and disinfection of repaired items to meet stringent healthcare hygiene protocols.
- Parts Replacement: Sourcing and installing genuine or compatible replacement parts for various components.
- Preventative Maintenance: Scheduled inspections and minor repairs to preempt major failures and prolong equipment lifespan.
- Safety Certification: Ensuring repaired items meet relevant safety standards and regulatory requirements for medical equipment.
- Modifications and Upgrades: Implementing minor modifications or upgrades to enhance functionality or adapt to specific clinical needs.
Who Needs Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) In Ghana?
Hospital furniture, especially essential items like beds, wheelchairs, and trolleys, are the backbone of patient care and operational efficiency in any healthcare facility. In Ghana, as in many developing nations, the demand for robust and functional medical equipment is high. However, the constant use, wear and tear, and sometimes harsh environmental conditions can lead to damage, malfunction, and reduced lifespan of this critical infrastructure. This is where a specialized hospital furniture repair service becomes indispensable. This service ensures that vital equipment remains operational, minimizing downtime, preventing the spread of infections due to poorly maintained items, and ultimately contributing to better patient outcomes and cost-effectiveness for healthcare providers.
| Target Customer | Commonly Requiring Repair | Key Departments Involved |
|---|---|---|
| Public Hospitals | Hospital Beds (adjustable mechanisms, siderails), Wheelchairs (wheels, brakes, upholstery), Trolleys (casters, frames, brakes) | Orthopedic Ward, General Wards, Accident & Emergency, Outpatient Departments (OPD), Physiotherapy, Surgical Wards |
| Private Hospitals | Luxury Hospital Beds (electronic controls, pressure relief), Specialized Wheelchairs, Infusion Trolleys, Procedure Trolleys | Maternity Ward, Intensive Care Unit (ICU), Operating Theatres (OT), Private Patient Rooms, Cardiology |
| Missionary/Faith-based Hospitals | Standard Hospital Beds, Basic Wheelchairs, Patient Transfer Trolleys, Laundry Trolleys | Maternity, General Wards, Pediatric Ward, Outpatient Clinics |
| Specialty Clinics | Examination Beds (adjustable), Diagnostic Trolleys (for imaging equipment), Rehabilitation Beds | Orthopedics, Neurology, Gynaecology, Dermatology, Physiotherapy |
| Rehabilitation Centers | Adjustable Rehabilitation Beds, Therapy Trolleys, Assistive Device Repair (e.g., walkers, crutches - often integrated) | Physical Therapy, Occupational Therapy, Speech Therapy |
| Long-term Care Facilities | Comfortable Patient Beds, Mobility Aids (wheelchairs, walkers), Dining Trolleys | Geriatric Wards, Residential Care Units |
Target Customers for Hospital Furniture Repair Service in Ghana
- Public Hospitals (Government-owned)
- Private Hospitals (for-profit and non-profit)
- Missionary/Faith-based Hospitals
- Specialty Clinics (e.g., orthopedic, maternity, surgical)
- Rehabilitation Centers
- Long-term Care Facilities
- Emergency Medical Services (EMS) providers
- Medical Training Institutions with practical training facilities
Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Process In Ghana
This document outlines the typical workflow for a hospital furniture repair service specializing in beds, wheelchairs, and trolleys within Ghana. The process is designed to be efficient and ensure minimal disruption to hospital operations. It covers the journey from the initial inquiry to the successful completion and handover of the repaired furniture.
| Stage | Key Activities | Responsible Party | Key Deliverables/Outcomes |
|---|---|---|---|
| Inquiry & Initial Assessment | Client contacts service provider, details provided, preliminary quote issued. | Hospital, Service Provider | Understanding of repair needs, preliminary cost and timeline. |
| Quotation & Agreement | Detailed quotation, scope definition, client approval, PO/agreement. | Service Provider, Hospital | Formal agreement on repair scope, cost, and terms. |
| Logistics & Collection | Scheduling collection, secure packaging, transportation to workshop. | Service Provider | Furniture safely collected and transported. |
| Workshop Assessment & Repair Execution | Detailed inspection, parts procurement, repair work, in-process QC. | Service Provider (Technicians) | Faulty furniture repaired and parts replaced. |
| Testing & Quality Assurance | Functionality and safety testing, final quality inspection. | Service Provider (QC Team) | Repaired furniture confirmed to be functional and safe. |
| Delivery & Handover | Scheduling delivery, safe transport, on-site verification, sign-off. | Service Provider, Hospital | Repaired furniture returned, confirmed satisfactory by hospital. |
| Invoicing & Payment | Final invoice issued, payment processed. | Service Provider, Hospital | Financial transaction completed. |
| After-Sales Support & Warranty | Warranty information, follow-up, feedback. | Service Provider | Customer satisfaction, continuous improvement. |
Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) Process in Ghana
- 1. Inquiry and Initial Assessment:
- Client Contact: Hospitals or their procurement/maintenance departments initiate contact via phone, email, or a dedicated online portal.
- Information Gathering: Service provider requests details about the faulty furniture (type, model, brand, nature of the damage/malfunction), quantity, and location.
- Preliminary Quote/Estimate: Based on the initial information, a preliminary cost estimate and estimated turnaround time are provided.
- Site Visit Scheduling (if necessary): For complex issues or large quantities, a site visit may be scheduled for a more accurate assessment.
- 2. Quotation and Agreement:
- Detailed Quotation: Upon thorough assessment (either remote or via site visit), a formal, itemized quotation is provided. This includes breakdown of parts, labor, transportation, and taxes.
- Repair Scope Definition: The quotation clearly outlines the specific repairs to be undertaken.
- Client Approval: The hospital reviews and approves the quotation.
- Formal Agreement/Purchase Order: A formal agreement or Purchase Order (PO) is issued by the hospital, signifying their commitment to the service.
- 3. Logistics and Collection:
- Scheduling Collection: A convenient date and time for furniture collection are agreed upon with the hospital.
- Secure Packaging/Handling: Trained personnel carefully pack and load the furniture onto appropriate transport to prevent further damage during transit.
- Transportation: Furniture is transported to the repair workshop.
- 4. Workshop Assessment and Repair Execution:
- Detailed Inspection: Upon arrival at the workshop, each piece of furniture undergoes a thorough inspection to confirm the initial assessment and identify any hidden issues.
- Parts Procurement: Necessary spare parts are sourced, either from local suppliers or through imports if specialized components are required.
- Repair Work: Skilled technicians carry out the repairs, which may include: welding, upholstery, replacement of parts (wheels, brakes, cushions, frames), lubrication, and functional testing.
- Quality Control (In-process): Regular checks are conducted during the repair process to ensure quality and adherence to standards.
- 5. Testing and Quality Assurance:
- Functionality Testing: Repaired furniture is rigorously tested to ensure all functions are restored and safe for use (e.g., bed height adjustment, wheelchair braking, trolley stability).
- Safety Checks: Critical safety aspects are verified.
- Final Quality Inspection: A final comprehensive inspection is performed to guarantee the repair meets the service provider's quality standards and the hospital's expectations.
- 6. Delivery and Handover:
- Scheduling Delivery: A delivery schedule is coordinated with the hospital.
- Safe Transportation: Repaired furniture is carefully transported back to the hospital.
- On-site Placement and Verification: Furniture is delivered to the designated area within the hospital, and the hospital's representative verifies the repairs and functionality.
- Sign-off and Documentation: The hospital representative signs off on the completion of the repair service, confirming satisfaction.
- 7. Invoicing and Payment:
- Invoice Generation: A final invoice is issued to the hospital based on the agreed quotation and any approved additional work.
- Payment Processing: The hospital processes the payment according to the agreed terms and conditions.
- 8. After-Sales Support and Warranty:
- Warranty Information: Details of any warranty provided on parts and labor are communicated to the hospital.
- Follow-up: The service provider may conduct follow-up checks to ensure ongoing satisfaction.
- Feedback Collection: Feedback is actively sought to improve services.
Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Cost In Ghana
Hospital furniture, such as beds, wheelchairs, and trolleys, are essential for patient care and hospital operations. Over time, these items can experience wear and tear, necessitating repair services. The cost of hospital furniture repair in Ghana can vary significantly based on several factors. These include the type and severity of damage, the specific furniture item requiring repair, the availability and cost of spare parts, the complexity of the repair, and the reputation and location of the repair service provider. Minor repairs like tightening bolts, replacing worn wheels on trolleys or wheelchairs, or fixing minor upholstery issues will generally be less expensive than major structural repairs to hospital beds, or replacing entire mechanisms on more advanced medical equipment. The urgency of the repair can also influence pricing, with emergency services often incurring a premium. When seeking quotes, it's advisable to get detailed breakdowns of labor and parts costs. For more specialized repairs, the expertise of the technician will also play a role in the final price.
| Furniture Type | Type of Repair | Estimated Cost Range (GHS) |
|---|---|---|
| Hospital Bed (Manual) | Minor (e.g., tightening, lubrication) | 150 - 350 |
| Hospital Bed (Manual) | Moderate (e.g., wheel replacement, basic mechanism) | 300 - 700 |
| Hospital Bed (Manual) | Major (e.g., frame repair, complex mechanism) | 500 - 1,500+ |
| Hospital Bed (Electric/Advanced) | Minor (e.g., control panel check, minor adjustment) | 200 - 500 |
| Hospital Bed (Electric/Advanced) | Moderate (e.g., motor repair, sensor replacement) | 500 - 2,000+ |
| Hospital Bed (Electric/Advanced) | Major (e.g., full mechanism overhaul, electronics) | 1,500 - 5,000+ |
| Wheelchair (Standard) | Minor (e.g., tire inflation, brake adjustment) | 50 - 150 |
| Wheelchair (Standard) | Moderate (e.g., wheel/tyre replacement, upholstery repair) | 150 - 400 |
| Wheelchair (Standard) | Major (e.g., frame straightening, complex component replacement) | 300 - 800+ |
| Trolley (Basic Utility) | Minor (e.g., wheel lubrication, tightening) | 70 - 200 |
| Trolley (Basic Utility) | Moderate (e.g., wheel replacement, handle repair) | 150 - 350 |
| Trolley (Specialized/Medical) | Minor (e.g., brake adjustment, shelf repair) | 100 - 250 |
| Trolley (Specialized/Medical) | Moderate (e.g., caster replacement, drawer mechanism) | 250 - 600 |
| Trolley (Specialized/Medical) | Major (e.g., structural repair, complex fittings) | 400 - 1,000+ |
Factors Influencing Hospital Furniture Repair Costs in Ghana
- Type and Severity of Damage: Minor issues (e.g., loose parts) vs. major damage (e.g., broken frames).
- Type of Furniture: Hospital beds (manual vs. electric), wheelchairs (standard vs. bariatric), trolleys (various types and complexities).
- Availability and Cost of Spare Parts: Original manufacturer parts are often more expensive than generic alternatives.
- Complexity of Repair: Simple mechanical fixes vs. intricate electronic or structural repairs.
- Labor Costs: Varies by the skill and experience of the technician, and the repair company's overhead.
- Urgency of Service: Emergency or same-day repairs typically command higher prices.
- Location of Repair Service: Proximity to the hospital and transportation costs.
- Reputation and Specialization of Provider: Highly specialized or reputable repair services may charge more.
Affordable Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Options
Maintaining hospital furniture like beds, wheelchairs, and trolleys in good working condition is crucial for patient care and operational efficiency. Our affordable repair service offers a cost-effective solution to extend the lifespan of your essential equipment, preventing the need for premature replacements. We understand the budgetary constraints healthcare facilities face, and our service is designed to be both high-quality and budget-friendly. We offer flexible repair options, from individual item fixes to comprehensive maintenance plans, ensuring you get the most value for your investment. Our technicians are experienced in repairing a wide range of hospital furniture, ensuring safe and reliable functionality.
| Value Bundle Option | Included Services | Ideal For | Cost-Saving Benefit |
|---|---|---|---|
| Basic Repair Package | On-demand repair for individual items (beds, wheelchairs, trolleys) | Facilities with occasional repair needs | Pay-as-you-go, immediate problem resolution |
| Preventative Maintenance Plan | Scheduled inspections & basic maintenance (lubrication, tightening), priority repair booking | Facilities looking to proactively minimize breakdowns | Reduces unexpected repair costs, prevents major damage, extends equipment life |
| Bulk Repair & Refurbishment | Discounted rates for repairing a significant volume of items, minor cosmetic refurbishment | Facilities with aging or heavily used equipment inventory | Significant cost reduction compared to individual repairs or new purchases |
| Customized Service Agreement | Tailored maintenance schedules, dedicated technician hours, emergency repair response | Large hospitals or specialized clinics with specific needs | Optimized budget allocation, guaranteed uptime for critical equipment |
Key Benefits of Our Affordable Hospital Furniture Repair Service
- Extended Equipment Lifespan: Prevent costly replacements by repairing existing furniture.
- Improved Patient Safety & Comfort: Ensure all equipment is functioning optimally.
- Reduced Operational Costs: Avoid the capital expenditure of buying new furniture.
- Prompt & Efficient Service: Minimize downtime with our rapid repair turnaround.
- Expert Technicians: Skilled professionals with experience in hospital equipment.
- Environmentally Friendly: Repairing is a sustainable alternative to discarding and repurchasing.
Verified Providers In Ghana
In Ghana's healthcare landscape, discerning verified providers is paramount for accessing quality and trustworthy medical services. Franance Health stands out as a beacon of excellence, consistently demonstrating a commitment to high standards through rigorous credentialing and a patient-centric approach. Their accreditation signifies adherence to stringent quality benchmarks, ensuring that patients receive care from qualified and competent professionals. This verification process covers everything from individual practitioner licenses and specialized training to facility infrastructure and operational protocols. Choosing Franance Health means opting for a healthcare partner that prioritizes patient safety, ethical practices, and effective treatment outcomes, making them the premier choice for comprehensive and reliable healthcare in Ghana.
| Credentialing Aspect | Franance Health's Standard | Benefit to Patients |
|---|---|---|
| Practitioner Licensing & Certification | Mandatory verification of all medical licenses and specialist certifications. | Ensures care is provided by legally qualified and expertly trained professionals. |
| Professional Experience & Training | Thorough review of educational background, postgraduate training, and ongoing professional development. | Guarantees up-to-date knowledge and advanced clinical skills. |
| Facility Accreditation & Compliance | Verification of healthcare facilities against national and international quality standards. | Ensures a safe, well-equipped, and hygienic environment for treatment. |
| Ethical Conduct & Patient Rights | Adherence to strict codes of medical ethics and patient advocacy protocols. | Promotes trust, respect, and protection of patient privacy and autonomy. |
| Continuous Quality Improvement | Ongoing monitoring and evaluation of provider performance and patient feedback. | Commitment to consistently high-quality care and service delivery. |
Why Franance Health is Ghana's Best Choice for Verified Healthcare:
- Rigorous Credentialing: Franance Health subjects all its affiliated healthcare providers to a comprehensive verification process, ensuring they meet and exceed industry standards.
- Qualified and Competent Professionals: Their network comprises licensed and experienced medical practitioners with specialized expertise across various disciplines.
- Commitment to Quality Standards: Accreditation by recognized bodies highlights Franance Health's adherence to stringent quality benchmarks in patient care and facility management.
- Patient Safety First: The verification process includes checks on safety protocols, equipment, and infection control measures to guarantee a secure healthcare environment.
- Ethical Practices: Franance Health champions ethical medical conduct, ensuring transparency, patient rights, and professional integrity.
- Comprehensive Healthcare Services: Access a wide range of medical specialties and services under one trusted umbrella.
- Enhanced Patient Outcomes: The focus on verified providers and quality care directly translates to improved health results for patients.
- Peace of Mind: Knowing you are receiving care from accredited and verified professionals offers invaluable reassurance and confidence.
Scope Of Work For Hospital Furniture Repair Service (Beds/wheelchairs/trolleys)
This Scope of Work (SOW) outlines the requirements for providing comprehensive repair services for hospital furniture, specifically focusing on beds, wheelchairs, and trolleys. The objective is to ensure all repaired items meet stringent safety, functionality, and hygiene standards, thereby maintaining the operational efficiency and patient care quality of the hospital. The service provider will be responsible for the diagnosis, repair, refurbishment, and testing of identified hospital furniture. This includes the provision of all necessary parts, labor, and transportation for on-site or off-site repairs as agreed upon.
| Item Category | Common Issues Addressed | Standard Specifications (Post-Repair) | Technical Deliverables |
|---|---|---|---|
| Hospital Beds (Manual & Electric) | Malfunctioning height adjustment, broken side rails, worn mattresses, faulty locking mechanisms, electrical component failures, frame damage. | All adjustable functions (height, backrest, leg rest) operate smoothly and safely. Side rails secure firmly. Mattress free from tears, stains, and adequately firm. All castors lock and unlock effectively. Frame is structurally sound. Electrical components (if applicable) meet safety standards and function as new. Surfaces are sanitized and free of sharp edges. | Detailed repair report for each bed, including parts replaced and tests performed. Certificate of functional safety for electric beds. |
| Wheelchairs (Manual & Electric) | Worn tires, damaged wheels, broken armrests/footrests, faulty brakes, fabric tears, seat cushion wear, electric motor/battery issues (for electric models). | Wheels and tires are balanced and roll smoothly. Brakes engage and disengage effectively. Armrests and footrests are secure and functional. Seat upholstery is intact, clean, and free of damage. Frame is stable and free of cracks. Electric components (if applicable) function optimally, with battery holding charge as per manufacturer specifications. All surfaces are sanitized. | Repair report for each wheelchair detailing work done. Confirmation of brake functionality and tire condition. For electric wheelchairs, battery health report. |
| Trolleys (Various Types: Utility, Medicine, Anesthesia, etc.) | Wobbly frames, damaged shelves/drawers, faulty castors, broken handles, worn work surfaces, locking mechanism failures. | Frame is rigid and stable. Shelves, drawers, and work surfaces are secure, level, and operate smoothly. All castors rotate freely and lock securely. Handles are firmly attached and ergonomic. Surfaces are smooth, easy to clean, and sanitized. Any integrated mechanisms (e.g., for drawers) function without sticking. | Repair report for each trolley, documenting parts replaced and functional checks. Confirmation of castor lock integrity. |
Key Service Areas
- On-site assessment and diagnosis of faulty equipment.
- Off-site repair and refurbishment of equipment requiring specialized facilities.
- Replacement of worn-out or damaged parts with approved equivalents.
- Lubrication, cleaning, and sanitization of all repaired items.
- Functional testing and quality assurance checks.
- Preventative maintenance services (optional, to be specified in a separate agreement).
- Reporting and documentation of all repair activities.
Service Level Agreement For Hospital Furniture Repair Service (Beds/wheelchairs/trolleys)
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Hospital Furniture Repair Service, covering beds, wheelchairs, and trolleys. It is designed to ensure minimal disruption to hospital operations and patient care. This SLA applies to all contracted maintenance and repair services provided by [Your Company Name] to [Hospital Name].
| Equipment Type | Severity Level | Definition | Response Time Target | Repair Completion Target | Uptime Guarantee |
|---|---|---|---|---|---|
| Hospital Beds | Critical (Life-Sustaining/Safety Issue) | Bed is completely non-functional, posing an immediate risk to patient safety or unable to be used for essential patient care. | 1 Hour | 4 Hours | 98% Uptime (excluding scheduled maintenance) |
| Hospital Beds | High (Significant Disruption) | Bed has a major functional issue (e.g., height adjustment, locking mechanism) that significantly hinders patient care but doesn't pose an immediate safety risk. | 2 Hours | 8 Hours | 98% Uptime (excluding scheduled maintenance) |
| Hospital Beds | Medium (Minor Issue) | Minor cosmetic damage or a non-critical functional issue that does not impede primary use. | 4 Business Hours | 2 Business Days | 98% Uptime (excluding scheduled maintenance) |
| Wheelchairs | Critical (Safety/Mobility Impairment) | Wheelchair is unsafe to use or completely immobile, preventing patient transport. | 1 Hour | 3 Hours | 97% Uptime (excluding scheduled maintenance) |
| Wheelchairs | High (Reduced Functionality) | Significant functional impairment (e.g., braking system failure, severe wheel wobble) affecting safe and efficient use. | 2 Business Hours | 6 Business Hours | 97% Uptime (excluding scheduled maintenance) |
| Wheelchairs | Medium (Minor Issue) | Minor cosmetic damage or a non-critical functional issue. | 4 Business Hours | 1 Business Day | 97% Uptime (excluding scheduled maintenance) |
| Trolleys (Medical/Utility) | Critical (Safety/Essential Function) | Trolley is unstable, has a major structural failure, or a critical wheel/braking issue preventing safe use or essential transport. | 1 Hour | 3 Hours | 96% Uptime (excluding scheduled maintenance) |
| Trolleys (Medical/Utility) | High (Significant Disruption) | Major functional impairment (e.g., malfunctioning drawers, difficult steering) impacting efficient operation. | 3 Business Hours | 8 Business Hours | 96% Uptime (excluding scheduled maintenance) |
| Trolleys (Medical/Utility) | Medium (Minor Issue) | Minor cosmetic damage or a non-critical functional issue. | 6 Business Hours | 2 Business Days | 96% Uptime (excluding scheduled maintenance) |
Scope of Services
- Preventative Maintenance: Scheduled checks and servicing of hospital furniture to identify and address potential issues before they cause failure.
- Corrective Maintenance: On-demand repair services for malfunctioning or damaged hospital furniture.
- Parts Replacement: Sourcing and installation of genuine and compatible replacement parts.
- Emergency Repairs: Priority response for critical equipment failures impacting patient safety or essential services.
Frequently Asked Questions
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