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Operating Theater Pendant/Boom Installation Service in Ghana
Engineering Excellence & Technical Support
Operating Theater Pendant/Boom Installation Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Precision Installation for Optimal Workflow
Our expert technicians in Ghana ensure precise mounting and calibration of operating theater pendants and booms, optimizing surgical access, reducing cable clutter, and enhancing the efficiency of your medical teams. We adhere to stringent international standards for safe and reliable equipment integration.
Uncompromising Safety & Compliance
Safety is paramount. We conduct thorough risk assessments and implement robust installation procedures for all operating theater pendant and boom systems in Ghana, guaranteeing compliance with local healthcare regulations and international safety protocols. Our installations are designed to prevent accidents and ensure the well-being of patients and staff.
Durable, Long-Term Solutions for Ghana's Healthcare
We provide installation services for rugged, high-quality operating theater pendants and booms built to withstand the demands of busy surgical environments in Ghana. Our focus is on delivering reliable, long-lasting solutions that minimize downtime and contribute to the sustained operational excellence of your healthcare facility.
What Is Operating Theater Pendant/boom Installation Service In Ghana?
Operating Theater Pendant/Boom Installation Service in Ghana refers to the specialized process of procuring, assembling, and integrating integrated medical equipment support systems, commonly known as surgical pendants or booms, within hospital operating rooms (ORs) across Ghana. These systems are sophisticated ceiling-mounted structures designed to provide organized, ergonomic access to critical medical gases, power outlets, data ports, and specialized medical devices. The installation service encompasses the entire lifecycle, from initial site assessment and design to the physical mounting, electrical and gas connections, system testing, and final handover, ensuring compliance with healthcare infrastructure standards and optimal OR functionality.
| Who Needs Operating Theater Pendant/Boom Installation Service in Ghana? | Typical Use Cases | |||||||
|---|---|---|---|---|---|---|---|---|
| Hospitals and Healthcare Facilities: Both public and private hospitals, including tertiary care centers, university teaching hospitals, and specialized medical clinics that perform surgical procedures. | New Hospital Construction and Expansion: Integrating modern OR infrastructure from the ground up or during significant facility upgrades. | OR Renovation and Modernization Projects: Replacing outdated or inefficient equipment with advanced surgical pendant systems to improve workflow and patient care. | Establishment of Specialized Surgical Units: Setting up dedicated ORs for specific disciplines such as cardiology, neurosurgery, orthopedics, or general surgery, requiring tailored equipment configurations. | Compliance with Evolving Healthcare Standards: Meeting increasingly stringent national and international regulations for surgical environment safety and efficiency. | Enhancing Surgical Efficiency and Ergonomics: Providing surgeons and OR teams with immediate, organized access to essential tools and utilities, reducing procedural time and physical strain. | Facilitating Advanced Surgical Technologies: Supporting the integration of complex imaging systems, robotic surgery platforms, and other high-tech surgical equipment. | Improving Infection Control: Minimizing cable clutter and facilitating easier cleaning of the OR environment. | Standardization of OR Equipment: Ensuring a consistent and efficient setup across multiple operating rooms within a facility. |
Key Components and Activities of Operating Theater Pendant/Boom Installation Service:
- Site Assessment and Design: Evaluating the OR space, including ceiling load-bearing capacity, structural integrity, existing infrastructure (electrical, ventilation, plumbing), and OR workflow to determine the optimal pendant type, configuration, and placement.
- Procurement and Logistics: Sourcing high-quality surgical pendants and associated components from reputable manufacturers, managing importation, customs clearance, and transportation to the installation site in Ghana.
- Structural Mounting: Securely affixing the main boom structure to the OR ceiling, ensuring it meets stringent load requirements and safety regulations.
- Integration of Services: Connecting the pendant's internal conduits to the hospital's central medical gas supply (oxygen, medical air, vacuum, nitrous oxide), electrical power (standard and backup), data networks (Ethernet), and specialized communication systems.
- Equipment Mounting and Configuration: Installing and arranging medical equipment modules on the pendant, such as monitor arms, ventilator mounts, instrument trays, surgical light fixtures, and infusion pump holders, tailored to the specific surgical specialties.
- System Testing and Commissioning: Performing comprehensive functional tests on all integrated services and equipment, including leak tests for gas lines, power continuity checks, data connectivity verification, and movement articulation tests.
- Calibration and Fine-Tuning: Adjusting equipment positions, gas flow rates, and electrical parameters to ensure optimal performance and user-friendliness.
- Training and Handover: Providing comprehensive training to OR staff, biomedical engineers, and maintenance personnel on the operation, routine maintenance, and troubleshooting of the installed pendant system.
- Compliance and Certification: Ensuring the installation adheres to relevant Ghanaian healthcare infrastructure guidelines, international safety standards (e.g., IEC, ISO), and obtaining necessary certifications for operational readiness.
- After-Sales Support: Offering ongoing maintenance, repair services, and technical assistance as per contractual agreements.
Who Needs Operating Theater Pendant/boom Installation Service In Ghana?
Operating theater pendant and boom installation services are crucial for modernizing and optimizing surgical environments in Ghana. These systems provide essential support for medical equipment, utilities, and workflow, significantly enhancing efficiency, safety, and the overall surgical experience for both medical professionals and patients. The demand for these specialized installation services is driven by a need for upgraded infrastructure in healthcare facilities across the country.
| Department | Specific Needs & Benefits of Pendant/Boom Installation |
|---|---|
| General Surgery | Centralized and easily accessible placement of surgical lights, anesthetic machines, patient monitors, and surgical instruments. Improves ergonomics and reduces clutter for the surgical team. |
| Orthopedics | Support for heavy imaging equipment (e.g., C-arms), large surgical tools, and specialized lighting. Enables precise and efficient patient positioning. |
| Cardiothoracic Surgery | Integration of advanced life support systems, cardiac monitors, imaging devices, and a high volume of specialized instruments, requiring robust and versatile pendant/boom solutions. |
| Neurosurgery | Facilitates the placement of intricate imaging equipment, microscopes, and numerous delicate instruments, demanding precise positioning and stable support. |
| Obstetrics and Gynecology (OB/GYN) | Accommodates delivery room equipment, fetal monitors, surgical lights, and other necessary instruments, optimizing space and accessibility during procedures. |
| Anesthesiology | Provides readily available and organized access to anesthetic machines, ventilators, gas outlets, and monitoring equipment, enhancing patient safety and team coordination. |
| Endoscopy/Laparoscopy Suites | Efficiently manages video processors, light sources, insufflators, and specialized instruments, ensuring a streamlined and organized workflow for minimally invasive procedures. |
| Intensive Care Units (ICUs) with Surgical Capabilities | Offers flexible integration of advanced monitoring, ventilation, and life support equipment, adapting to the dynamic needs of critically ill patients requiring surgical intervention. |
Target Customers & Departments in Ghana Requiring Operating Theater Pendant/Boom Installation Services
- Hospitals (Public and Private)
- Specialized Surgical Centers
- University Teaching Hospitals
- Medical Research Facilities with Surgical Suites
- Urgent Care Centers with Operating Capabilities
Operating Theater Pendant/boom Installation Service Process In Ghana
This document outlines the comprehensive workflow for the Operating Theater Pendant/Boom Installation Service Process in Ghana, covering all stages from initial inquiry to final execution and handover. It details the steps involved in ensuring a smooth, efficient, and compliant installation that meets international standards and client expectations.
| Phase | Step | Description | Key Activities | Deliverables/Outcomes | Responsible Parties |
|---|---|---|---|---|---|
| 1: Inquiry & Consultation | 1.1 Initial Contact | Client expresses interest in operating theater pendant/boom installation services. | Receiving inquiry via email, phone, or website form. Initial clarification of client's needs and project scope. | Acknowledgement of inquiry, preliminary understanding of project requirements. | Client, Sales/Inquiry Team |
| 1.2 Needs Assessment | Understanding the specific requirements for the operating theater. | Detailed discussion on the type of pendants/booms, number of units, required functionalities (e.g., medical gas outlets, electrical sockets, equipment mounts), anticipated equipment, and preferred brands. | List of preliminary requirements, identification of key decision-makers. | Client, Sales/Technical Consultant | |
| 2: Site Assessment & Planning | 2.1 Site Visit Scheduling | Arranging a visit to the hospital/facility to assess the installation site. | Coordinating a suitable date and time for the site visit, ensuring all necessary personnel are available. | Confirmed site visit schedule. | Service Provider, Client Facilities Management |
| 2.2 Detailed Site Survey | Evaluating the physical space and structural integrity of the operating theater. | Measuring dimensions, assessing ceiling height and load-bearing capacity, identifying power supply points, existing medical gas lines, ventilation systems, and any potential obstructions. Reviewing architectural drawings. | Detailed site survey report, photographic documentation, structural assessment findings. | Service Provider Technical Team, Client Engineer | |
| 2.3 Technical Planning | Developing a comprehensive installation plan based on site assessment. | Designing the layout and placement of pendants/booms, determining cable routes, planning for structural reinforcements if needed, and creating a preliminary Bill of Materials (BOM). | Preliminary installation plan, draft BOM, preliminary risk assessment. | Service Provider Engineering Team | |
| 3: Quotation & Contract Agreement | 3.1 Proposal Development | Generating a detailed proposal outlining the scope of work, deliverables, timeline, and costs. | Compiling the final BOM, engineering drawings, project schedule, warranty information, and a detailed cost breakdown based on the site assessment and technical plan. | Formal quotation/proposal document. | Service Provider Sales & Engineering Teams |
| 3.2 Negotiation & Approval | Reviewing the proposal and negotiating terms with the client. | Addressing client queries, making necessary adjustments to the proposal, and obtaining final approval. | Approved quotation, signed Letter of Intent (if applicable). | Service Provider Sales, Client Procurement & Management | |
| 3.3 Contract Finalization | Formalizing the agreement with a legally binding contract. | Drafting and signing the installation contract, including payment schedules, terms and conditions, warranties, and penalties (if any). | Signed Installation Contract. | Service Provider Legal & Management, Client Legal & Management | |
| 4: Procurement & Logistics | 4.1 Equipment Ordering | Procuring the necessary operating theater pendants/booms and associated accessories. | Placing orders with manufacturers/suppliers, confirming lead times, and arranging for shipment to Ghana. | Purchase orders, supplier confirmations, estimated delivery dates. | Service Provider Procurement Team |
| 4.2 Importation & Customs Clearance | Managing the importation process for the equipment into Ghana. | Handling all documentation, duties, taxes, and customs procedures to ensure timely clearance of goods. | Import permits, customs declarations, clearance certificates. | Service Provider Logistics & Customs Broker | |
| 4.3 Site Logistics Planning | Planning for the delivery and storage of equipment at the installation site. | Coordinating delivery schedules, ensuring adequate storage space with appropriate security and environmental controls. | Delivery schedules, site access arrangements, storage plan. | Service Provider Project Manager & Site Supervisor | |
| 5: Pre-Installation Preparations | 5.1 Site Preparation | Ensuring the operating theater is ready for installation. | Clearing the area, verifying power and medical gas connections are accessible and compliant, performing any necessary structural modifications as per the engineering plan. | Ready installation site, confirmed utility access points. | Client Facilities Management, Service Provider Site Supervisor |
| 5.2 Team Mobilization | Assembling and briefing the installation team. | Assigning roles and responsibilities, conducting a pre-installation safety briefing, and ensuring the team has the necessary tools and equipment. | Assembled and briefed installation team. | Service Provider Project Manager | |
| 6: Installation & Commissioning | 6.1 Pendant/Boom Assembly & Mounting | Physically installing the pendants/booms in the operating theater. | Following engineering drawings and manufacturer guidelines for assembly, secure mounting to the ceiling or floor, and connection of internal wiring and tubing. | Mounted pendants/booms. | Service Provider Installation Team |
| 6.2 Utility Connections | Connecting the pendants/booms to the hospital's infrastructure. | Connecting electrical power, medical gas lines (oxygen, air, vacuum, etc.), and data cables as per design specifications and safety standards. | Connected utilities. | Service Provider Installation Team, Client Biomedical/Facilities | |
| 6.3 Commissioning | Initial power-up and functional checks of the installed systems. | Verifying power supply, testing basic movements, and ensuring all components are correctly seated. | Initial system functional check report. | Service Provider Installation Team | |
| 7: Testing & Validation | 7.1 Functional Testing | Thorough testing of all pendant/boom functionalities. | Testing all medical gas outlets for flow and pressure, verifying electrical socket functionality, testing articulation and locking mechanisms, and confirming proper operation of integrated devices. | Detailed test results for all functionalities. | Service Provider Commissioning Engineer |
| 7.2 Safety & Compliance Testing | Ensuring the installation meets all relevant safety and regulatory standards. | Performing electrical safety tests, medical gas purity tests (if applicable), and verifying compliance with local and international healthcare installation standards. | Safety and compliance test certificates. | Service Provider Commissioning Engineer, Certified Third-Party Inspector (if required) | |
| 7.3 Performance Validation | Confirming the system performs as per the design specifications and client expectations. | Simulating typical operating room scenarios, checking for smooth operation under load, and ensuring ease of use. | Performance validation report. | Service Provider Commissioning Engineer, Client Representative | |
| 8: Training & Handover | 8.1 User Training | Educating hospital staff on the operation and basic maintenance of the new equipment. | Conducting hands-on training sessions for surgeons, nurses, biomedical engineers, and facility staff on pendant/boom operation, equipment attachment, and routine checks. | Training attendance records, training materials. | Service Provider Trainer, Hospital Staff |
| 8.2 Documentation Handover | Providing all necessary documentation to the client. | Handing over installation reports, test certificates, user manuals, maintenance guides, warranty information, and as-built drawings. | Complete documentation package. | Service Provider Project Manager | |
| 8.3 Formal Handover | Official transfer of responsibility and ownership to the client. | Signing a handover certificate, confirming client satisfaction with the completed installation. | Signed Handover Certificate. | Service Provider Project Manager, Client Representative | |
| 9: Post-Installation Support & Maintenance | 9.1 Warranty Period | Providing support and addressing any issues that arise during the warranty period. | Responding to service calls, troubleshooting problems, and performing necessary repairs or adjustments. | Resolved issues, service reports. | Service Provider Technical Support Team |
| 9.2 Maintenance Services | Offering scheduled preventive maintenance services. | Developing and executing a maintenance schedule to ensure long-term optimal performance and longevity of the pendants/booms. | Maintenance contracts, service visit reports. | Service Provider Maintenance Team |
Operating Theater Pendant/Boom Installation Service Process in Ghana
- Phase 1: Inquiry & Consultation
- Phase 2: Site Assessment & Planning
- Phase 3: Quotation & Contract Agreement
- Phase 4: Procurement & Logistics
- Phase 5: Pre-Installation Preparations
- Phase 6: Installation & Commissioning
- Phase 7: Testing & Validation
- Phase 8: Training & Handover
- Phase 9: Post-Installation Support & Maintenance
Operating Theater Pendant/boom Installation Service Cost In Ghana
The installation of operating theater pendants and booms in Ghana is a specialized service that can significantly impact the efficiency and safety of surgical procedures. The cost of this service is influenced by a variety of factors, making it difficult to provide a single fixed price. Understanding these factors is crucial for healthcare facilities to budget effectively and secure the best value. Key considerations include the type and complexity of the pendant/boom system, the size and layout of the operating theater, the accessibility of the installation site, the specific features and functionalities required (e.g., gas outlets, electrical sockets, monitor arms, lighting integration), the experience and reputation of the installation service provider, and any necessary modifications to existing infrastructure. Furthermore, the urgency of the installation and the inclusion of additional services like commissioning and staff training can also affect the overall cost. Prices are typically quoted in Ghanaian Cedis (GHS).
| Cost Factor | Impact on Price | Estimated Range (GHS) - Illustrative |
|---|---|---|
| Basic Single Arm Pendant Installation | Lower complexity, fewer components | 20,000 - 40,000 |
| Dual Arm Pendant/Boom System | Increased complexity, more components, larger footprint | 35,000 - 70,000 |
| Pendant with Integrated Medical Gas Outlets (per outlet) | Requires specialized plumbing and safety checks | 1,500 - 3,000 per outlet |
| Pendant with Integrated Lighting | Requires electrical work and potential structural considerations | 5,000 - 15,000 (depending on light type) |
| Pendant with Monitor/Device Arms | Adds articulation and weight-bearing considerations | 3,000 - 8,000 per arm |
| Minor Structural Reinforcements | Depends on the extent of modification needed | 5,000 - 20,000+ |
| Certified Technician Labor (per day) | Specialized skills and experience | 800 - 2,500 |
| Commissioning & Testing | Ensures proper functionality and safety | 3,000 - 10,000 |
| Staff Training | Crucial for effective use | 2,000 - 7,000 |
Key Factors Influencing Operating Theater Pendant/Boom Installation Costs in Ghana
- Type and Complexity of the Pendant/Boom System (e.g., single arm, dual arm, ceiling mounted, type of materials)
- Size and Layout of the Operating Theater (determining reach and configuration needs)
- Accessibility of the Installation Site (e.g., floor access, ceiling height, existing obstructions)
- Required Features and Functionalities (e.g., medical gas outlets, electrical sockets, data ports, integrated lighting, monitor/device arms)
- Brand and Manufacturer of the Equipment (some brands may have specific installation protocols or require certified technicians)
- Experience and Reputation of the Installation Service Provider (certified technicians often command higher rates)
- Need for Structural Modifications or Reinforcements to the Ceiling/Infrastructure
- Integration with Existing Building Management Systems or Medical Gases
- Commissioning and Testing Requirements
- Staff Training on the Operation and Maintenance of the System
- Geographical Location within Ghana (transportation costs for technicians and equipment)
- Urgency of the Installation Project
Affordable Operating Theater Pendant/boom Installation Service Options
Installing operating theater pendants and booms is a critical investment for any surgical facility. These systems enhance surgical workflow, improve patient safety, and provide essential access to medical gases, power, and data. This guide explores affordable installation service options, focusing on value bundles and cost-saving strategies to help healthcare providers optimize their budgets without compromising quality or functionality.
| Value Bundle Component | Included Services | Benefits | Cost-Saving Potential |
|---|---|---|---|
| Basic Installation Package | On-site assessment, pendant/boom mounting, utility connection (standard), basic functional testing. | Essential for straightforward installations, provides core functionality. | Lower upfront cost, ideal for simpler room layouts and fewer utility requirements. |
| Standard Workflow Enhancement Bundle | Basic Installation + Cable management integration, initial user training, limited customization options (e.g., specific outlet configurations). | Optimizes workflow efficiency, ensures user familiarity, adds some personalization. | Slightly higher cost than basic, but reduces potential for future reconfigurations and improves productivity from day one. |
| Advanced Integrated Solution Bundle | Standard Bundle + Comprehensive site survey (including structural assessment), advanced utility integration (e.g., specialized gas lines, integrated lighting), extended warranty, detailed as-built documentation, optional system integration with existing hospital IT. | Maximizes room functionality, ensures long-term reliability, minimizes downtime, supports future expansion. | Higher initial investment, but provides significant long-term value by reducing maintenance issues, ensuring compliance, and offering future-proofing. |
| 'Design & Install' Partnership | Collaborative design phase with surgical teams, custom pendant/boom configuration based on specific needs, full installation, commissioning, and post-installation support. | Tailored solutions for complex or unique surgical environments, ensures optimal fit and function. | Can be more cost-effective in the long run by avoiding costly retrofits or compromises. Allows for better negotiation on custom components. |
Understanding Operating Theater Pendants/Booms
- Pendants: Typically ceiling-mounted arms that swing into position, offering access to gas outlets, electrical sockets, and data ports. They can be fixed or articulated.
- Booms: More complex systems, often designed to support heavier equipment like anesthesia machines, ventilators, and imaging devices. They provide greater mobility and access to a wider range of utilities.
- Key Benefits: Improved ergonomics for surgical teams, reduced cable clutter, enhanced infection control, and centralized access to critical medical services.
Verified Providers In Ghana
Finding reliable healthcare providers in Ghana can be a challenge. However, with the rise of platforms like Franance Health, accessing verified and high-quality medical services has become significantly easier. Franance Health is committed to building a network of trusted healthcare professionals and facilities across Ghana, ensuring patients receive excellent care. Their rigorous credentialing process is a cornerstone of their operation, distinguishing them as a superior choice for individuals seeking medical attention. This commitment to quality assurance provides peace of mind and fosters confidence in the healthcare system.
| Credential Type | Franance Health Verification Standard | Why it Matters |
|---|---|---|
| Medical Licenses & Certifications | Verified against official regulatory bodies (e.g., Medical and Dental Council of Ghana) | Ensures providers are legally qualified and have met minimum standards of competency. |
| Educational Qualifications | Confirmed with issuing institutions and official transcripts | Guarantees that providers possess the foundational knowledge and training required for their specialization. |
| Professional Experience | Verified through past employers, peer references, and documented work history | Indicates practical application of knowledge and a track record of patient care. |
| Specialization Credentials | Confirmed for specific areas of expertise (e.g., board certifications, fellowships) | Identifies specialists who possess advanced knowledge and skills in particular medical fields. |
| Good Standing & Ethical Compliance | Checked through professional bodies and absence of disciplinary actions | Ensures providers adhere to ethical guidelines and maintain a positive professional reputation. |
| Facility Accreditation (for clinics/hospitals) | Verified against national and international healthcare accreditation standards | Confirms that facilities meet stringent safety, quality, and operational standards for patient care. |
Why Franance Health Providers are the Best Choice:
- Rigorous Vetting Process: Franance Health employs a stringent multi-step verification process for all listed providers. This includes academic and professional qualifications, licensures, peer reviews, and background checks.
- Commitment to Quality: Beyond basic verification, Franance Health prioritizes providers who demonstrate a consistent commitment to patient care, ethical practices, and continuous professional development.
- Comprehensive Network: Franance Health offers access to a wide range of specialists and general practitioners, as well as various healthcare facilities, making it a one-stop solution for diverse medical needs.
- Patient-Centric Approach: The platform focuses on empowering patients with information and choice, allowing them to find providers who best suit their specific health requirements and preferences.
- Transparency and Trust: By clearly displaying verified credentials and provider profiles, Franance Health fosters transparency and builds trust between patients and healthcare professionals.
- Enhanced Accessibility: Franance Health streamlines the process of finding and booking appointments with verified doctors and clinics, saving patients valuable time and effort.
Scope Of Work For Operating Theater Pendant/boom Installation Service
This Scope of Work (SOW) outlines the requirements for the installation service of Operating Theater Pendant/Boom systems. The service includes all necessary activities from site preparation and delivery to final commissioning and handover. The objective is to ensure a safe, efficient, and compliant installation that meets all technical specifications and regulatory standards. This SOW covers both the technical deliverables expected from the service provider and the standard specifications that the installed systems must adhere to.
| Specification Area | Standard/Requirement | Description/Notes |
|---|---|---|
| Structural Mounting | ANSI/ASCE 7 or equivalent local building codes | Pendant/boom must be securely anchored to withstand seismic loads, operational forces, and dead loads. Load calculations and certifications may be required. |
| Medical Gas Systems | ISO 7396-1, NFPA 99, or equivalent local standards | All medical gas outlets must conform to specific gas standards (e.g., O2, Air, N2O, Vacuum). Pressure and flow rates must meet clinical requirements. Leak testing is mandatory. |
| Electrical Systems | NFPA 70 (NEC), IEC 60364, or equivalent local electrical codes | Wiring must be properly insulated, grounded, and protected against interference. Compliance with hospital electrical safety standards, including isolated power systems, is essential. |
| Ergonomics and Maneuverability | Manufacturer Specifications & User Feedback | Pendant/boom must allow for smooth, precise, and intuitive positioning with minimal effort. Safety locks and anti-collision features should be functional. |
| Material and Finish | ISO 13485, or equivalent material standards for medical devices | Materials used must be non-corrosive, easy to clean and disinfect, and suitable for a sterile environment. Finishes should be durable and resistant to cleaning agents. |
| Weight Capacity | Manufacturer Specifications | The pendant/boom must safely support the specified weight of attached equipment without compromising stability or maneuverability. |
| Cable Management | Internal/Manufacturer Design | All internal cabling for gases, electricity, and data must be organized, protected, and accessible for maintenance. |
| Environmental Conditions | Operating Room Standards | The installation must maintain the integrity of the operating room's environmental controls (e.g., airflow, temperature, humidity). |
| Safety Features | Manufacturer Specifications & Best Practices | Includes emergency stop buttons, load limiters, and smooth edge design to prevent injury. |
Technical Deliverables
- Detailed installation plan and schedule, approved by the client.
- Site survey report, including assessment of structural integrity, utility availability, and potential installation challenges.
- All necessary tools, equipment, and temporary safety measures for the installation.
- Delivery and unboxing of all pendant/boom components to the designated installation area.
- Precise mounting of the pendant/boom structure to the operating theater ceiling or wall, adhering to structural load requirements.
- Integration of all specified medical gas outlets, electrical sockets, data ports, and other service connections.
- Connection and testing of all electrical wiring, including grounding and surge protection.
- Installation and connection of any auxiliary equipment (e.g., monitors, cameras, light fixtures) as per manufacturer specifications and client requirements.
- Functional testing of all pendant/boom movements (e.g., rotation, vertical and horizontal travel).
- Testing of all integrated services (medical gases, electricity, data) to ensure proper function and safety.
- Thorough cleaning of the installation area post-completion.
- Comprehensive commissioning report, including test results, calibration records, and a declaration of conformity.
- User training for hospital biomedical engineers and relevant technical staff on the operation and basic maintenance of the installed systems.
- As-built drawings and documentation reflecting the final installed configuration.
- Final handover documentation, including warranty information and service manuals.
Service Level Agreement For Operating Theater Pendant/boom Installation Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the installation service of Operating Theater Pendants and Booms provided by [Your Company Name] (hereinafter referred to as "Provider"). This SLA is an addendum to the primary service contract between the Provider and [Client Name] (hereinafter referred to as "Client").
| Service Component | Response Time Target (Business Hours) | Resolution Target (Business Hours) | Uptime Guarantee |
|---|---|---|---|
| Initial Response to Installation Issue (Post-Commissioning) | 2 Business Hours | 8 Business Hours | N/A (Installation is a project-based service with defined completion) |
| On-site Support Request (During Installation Phase) | 4 Business Hours | As per project schedule/milestones | N/A (Installation is a project-based service with defined completion) |
| Post-Installation System Malfunction (within warranty period) | 4 Business Hours | 24 Business Hours | 99.5% availability of the installed system during operational hours, excluding scheduled maintenance. |
| Preventive Maintenance (as per agreed schedule) | N/A | As per scheduled appointment | N/A |
Scope of Service
- Installation of new Operating Theater Pendant/Boom systems.
- On-site assessment and planning for installation.
- Integration with existing theater infrastructure (as specified in the contract).
- Testing and commissioning of the installed system.
- Initial user training on system operation.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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