Vivarium & Animal Research Facilities in Gabon
Engineering Excellence & Technical Support
Vivarium & Animal Research Facilities solutions for Research & Discovery (R&D). High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced Biocontainment for Primate Research
Our state-of-the-art BSL-3 containment facilities are specifically designed for safe and ethical handling of non-human primates. Featuring HEPA filtration, negative pressure rooms, and dedicated waste decontamination systems, these labs ensure the highest level of biosafety for both researchers and the environment, enabling groundbreaking infectious disease and vaccine research.
Integrated Genomics and Phenotyping Suite
Leveraging cutting-edge genomic sequencing and high-throughput phenotyping technologies, our facility provides unparalleled insights into Gabonese biodiversity and wildlife health. Integrated data analysis pipelines enable rapid identification of genetic markers, disease susceptibility, and evolutionary patterns in key animal models, supporting conservation efforts and zoonotic disease surveillance.
Real-time Environmental Control and Monitoring
Our vivarium is equipped with a comprehensive, IoT-enabled environmental control and monitoring system. This ensures optimal temperature, humidity, light cycles, and air quality are maintained for diverse species, with real-time data accessible remotely. Alerts for deviations trigger immediate action, guaranteeing animal welfare and data integrity for critical research protocols.
What Is Vivarium & Animal Research Facilities In Gabon?
Vivarium and animal research facilities in Gabon refer to specialized infrastructure and services dedicated to the housing, care, and ethical use of live animals for scientific research, education, and testing. These facilities adhere to stringent guidelines to ensure animal welfare, maintain biological containment, and support reproducible scientific outcomes. The primary objective is to provide a controlled environment that simulates natural habitats or specific experimental conditions, minimizing stress and variability in animal subjects. This includes precise control of environmental parameters such as temperature, humidity, light cycles, and ventilation, as well as rigorous protocols for hygiene, diet, and veterinary care. The implementation of such facilities is crucial for a range of biomedical, ecological, and toxicological studies conducted within Gabon, contributing to advancements in public health, biodiversity conservation, and agricultural science.
| Stakeholder/Entity | Need for Vivarium/Animal Research Facilities | Typical Use Cases |
|---|---|---|
| Academic and Research Institutions (e.g., Universities, Research Centers) | To conduct fundamental and applied research in biology, medicine, pharmacology, and environmental science. | Disease modeling (infectious diseases, non-communicable diseases), drug discovery and efficacy testing, vaccine development, behavioral neuroscience, ecological impact studies, conservation biology research. |
| Government Agencies (e.g., Ministry of Health, Ministry of Environment, Ministry of Agriculture) | For public health surveillance, disease control, environmental monitoring, and regulatory testing. | Testing of vaccines and diagnostics, toxicological assessments of environmental contaminants, monitoring of zoonotic diseases, evaluation of agricultural pest control agents, conservation programs for native species. |
| Pharmaceutical and Biotechnology Companies (Local and International with Operations in Gabon) | For preclinical drug development, safety testing, and efficacy studies. | Pharmacokinetic and pharmacodynamic studies, toxicology and safety pharmacology, efficacy testing of novel therapeutics, quality control of biological products. |
| Non-Governmental Organizations (NGOs) focused on Conservation and Wildlife Management | To study and manage endangered or vulnerable species, and to conduct research related to wildlife health and disease. | Captive breeding programs for conservation, disease surveillance in wild populations, research on reproductive biology, evaluation of conservation interventions. |
| Educational Institutions (Secondary and Tertiary) | For hands-on learning experiences in biology, zoology, and veterinary science. | Anatomy and physiology demonstrations, behavioral studies, basic research methodologies, training of future scientists and animal care professionals. |
Key Components and Functions of Vivarium & Animal Research Facilities in Gabon
- Housing and Husbandry: Provision of species-appropriate enclosures, bedding, and enrichment designed to promote natural behaviors and minimize stress.
- Environmental Control: Maintenance of precise and consistent ambient conditions (temperature, humidity, photoperiod, air exchange rates) critical for experimental reproducibility.
- Health Monitoring and Veterinary Care: Regular health assessments, disease surveillance, and prompt treatment by qualified veterinarians and animal technicians.
- Biosecurity and Containment: Implementation of protocols to prevent the introduction and spread of infectious agents, and to contain experimental materials where necessary (e.g., biosafety levels).
- Breeding and Supply: Management of animal colonies to ensure a consistent and genetically appropriate supply of research subjects.
- Ethical Oversight and Compliance: Adherence to national and international ethical guidelines and regulations governing animal research, often involving institutional animal care and use committees (IACUCs).
- Experimental Support Services: Provision of specialized equipment and technical assistance for procedures such as sample collection, surgery, and behavioral observation.
- Waste Management and Disposal: Safe and compliant handling and disposal of animal waste and carcasses.
- Training and Education: Offering training programs for researchers and technicians on animal handling, experimental procedures, and ethical considerations.
Who Needs Vivarium & Animal Research Facilities In Gabon?
Vivarium and animal research facilities are critical infrastructure for advancing scientific understanding and addressing health challenges in Gabon. These facilities provide a controlled environment for housing and studying animals, which are essential models for understanding biological processes, disease mechanisms, and the efficacy and safety of potential treatments. Their presence is vital for fostering local research capacity, attracting international collaborations, and developing solutions tailored to Gabon's specific needs, including its unique biodiversity and public health concerns.
| Target Customer/Department | Primary Needs/Research Areas | Types of Animals Potentially Used |
|---|---|---|
| Ministry of Public Health | Disease surveillance, vaccine efficacy, drug testing for endemic diseases (e.g., malaria, sleeping sickness, Lassa fever) | Rodents (mice, rats), non-human primates (monkeys), specific insect vectors |
| National Institute of Biomedical Research (INRAB) | Fundamental research in tropical medicine, immunology, parasitology, virology | Rodents, rabbits, potentially non-human primates |
| Omar Bongo University (Medical/Biological Sciences) | Undergraduate and postgraduate research, teaching, understanding basic biological processes | Rodents, amphibians, fish, insects |
| Research on Biodiversity/Conservation | Ecology, wildlife health, genetic studies of native species | Local wildlife species (ethical considerations paramount), reptiles, amphibians, birds |
| Emerging Pharmaceutical/Biotech Companies | Pre-clinical drug safety and efficacy testing, development of diagnostics | Rodents, rabbits |
| International Research Partners | Collaborative studies on infectious diseases, ecological impacts, drug development | Varies based on the specific research project, commonly rodents, non-human primates |
Target Customers and Departments for Vivarium & Animal Research Facilities in Gabon
- {"items":["Ministry of Public Health: For disease surveillance, vaccine development, and therapeutic research, particularly for endemic diseases.","National Institute of Biomedical Research (Institut National de Recherche Biomédicale - INRAB): To conduct fundamental and applied research on prevalent health issues.","Ministry of Higher Education and Scientific Research: To support academic research and training programs.","National Veterinary Services: For research on zoonotic diseases and animal health management."],"category":"Government & Public Health"}
- {"items":["Universities (e.g., Omar Bongo University): For teaching laboratories, student research projects, and faculty-led investigations across biology, medicine, and veterinary sciences.","Research Centers focused on tropical diseases (e.g., malaria, neglected tropical diseases): To study disease vectors, pathogens, and host responses.","Institutions studying Gabon's unique biodiversity: For research on wildlife, ecosystems, and conservation, potentially involving animal models."],"category":"Academic & Research Institutions"}
- {"items":["Local or regional pharmaceutical companies: For pre-clinical testing of new drugs and therapies.","Biotechnology startups: To develop and test novel diagnostic tools or therapeutic agents.","Contract Research Organizations (CROs): To provide specialized research services to other entities."],"category":"Pharmaceutical & Biotechnology Sector (Emerging)"}
- {"items":["International research institutions and universities: Seeking partnerships for joint research projects on local health challenges or biodiversity.","Non-governmental organizations (NGOs) working on health or conservation: To support their research initiatives or require data from animal studies.","Global health organizations (e.g., WHO, CDC): Requiring localized data or research on specific pathogens prevalent in the region."],"category":"International Collaborations & NGOs"}
Vivarium & Animal Research Facilities Process In Gabon
The process of establishing and utilizing Vivarium & Animal Research Facilities in Gabon involves a structured workflow, beginning with an initial inquiry and culminating in the successful execution of research protocols. This workflow emphasizes regulatory compliance, ethical considerations, and operational efficiency to ensure the integrity and welfare of research animals and the quality of scientific outcomes. Key stages include initial planning and authorization, facility design and construction, procurement and acclimatization of animals, protocol development and ethical review, research execution, and finally, data analysis and reporting.
| Stage | Description | Key Stakeholders | Deliverables/Outcomes | Critical Considerations |
|---|---|---|---|---|
| Inquiry & Pre-feasibility | Initial contact from researchers or institutions expressing interest in utilizing or establishing vivarium/animal research facilities. This stage involves understanding the scope of research, potential species, and preliminary resource needs. | Researchers, Institutional Administration, Potential Facility Managers | Expression of Intent, Preliminary Needs Assessment | Alignment with national research priorities, availability of expertise, potential funding sources. |
| Regulatory Approval & Ethics Committee Review | Submission of detailed proposals to relevant government bodies for licensing and approval. This includes demonstrating compliance with national animal welfare regulations and ethical guidelines. An independent ethics committee reviews all animal research protocols. | Researchers, Ministry of Environment/Agriculture/Health (depending on scope), National Ethics Committee for Animal Research | Facility Licenses, Research Permits, Approved Animal Research Protocols | Adherence to OIE (World Organisation for Animal Health) guidelines, national legislation on animal welfare and research ethics, rigorous ethical justification for animal use. |
| Facility Design & Construction/Modification | Designing or modifying existing infrastructure to meet the specific requirements for housing and conducting research on different animal species. This includes considerations for environmental controls, biosecurity, safety, and waste management. | Architects/Engineers (specialized in laboratory design), Facility Managers, Construction Companies | Approved Facility Blueprints, Constructed/Renovated Facilities | Biosecurity measures, appropriate ventilation (HVAC), temperature and humidity control, lighting, containment levels, ease of cleaning and disinfection, animal housing specifications. |
| Animal Procurement & Acclimatization | Sourcing animals from approved and reputable suppliers, both domestically and internationally. Upon arrival, animals undergo a period of acclimatization to the new environment and handling before being used in research. | Researchers, Facility Managers, Animal Technicians, Approved Animal Suppliers | Healthy and Certified Animals, Acclimatized Animal Population | Source verification, health status of animals, quarantine procedures, minimal stress during transport and acclimatization, proper record-keeping of origin and health. |
| Protocol Development & Final Approval | Detailed planning of experimental procedures, including animal numbers, housing conditions, experimental manipulations, and endpoints. All protocols must be submitted to and approved by the relevant ethics committee. | Researchers, Principal Investigators, Ethics Committee Members | Approved Experimental Protocols | Minimization of animal suffering (the 3Rs: Replacement, Reduction, Refinement), scientific justification, well-defined endpoints, pain management strategies. |
| Research Execution | Carrying out the approved research protocols under the supervision of trained personnel. This involves daily care of animals, conducting experimental procedures, and meticulous data collection. | Researchers, Animal Technicians, Veterinarians (if applicable) | Raw Research Data, Observations of Animal Health and Welfare | Adherence to approved protocols, skilled personnel, proper handling techniques, continuous monitoring of animal well-being, emergency preparedness. |
| Data Analysis & Reporting | Analyzing collected data to draw conclusions and prepare reports of research findings. This may include publications, presentations, and internal institutional reports. | Researchers, Statisticians, Scientific Authors | Research Findings, Publications, Reports | Scientific integrity, accurate data interpretation, ethical reporting of results, potential for knowledge dissemination. |
| Facility Maintenance & Auditing | Ongoing upkeep and maintenance of the vivarium facilities to ensure optimal conditions and biosecurity. Regular internal and external audits are conducted to verify compliance with regulations and ethical standards. | Facility Managers, Maintenance Staff, Regulatory Inspectors, Internal Auditors | Well-Maintained Facilities, Compliance Audit Reports | Preventive maintenance, biosecurity protocols, waste disposal, pest control, regular health checks of animals, documentation of all activities. |
Vivarium & Animal Research Facilities Process in Gabon: Workflow Breakdown
- Inquiry & Pre-feasibility
- Regulatory Approval & Ethics Committee Review
- Facility Design & Construction/Modification
- Animal Procurement & Acclimatization
- Protocol Development & Final Approval
- Research Execution
- Data Analysis & Reporting
- Facility Maintenance & Auditing
Vivarium & Animal Research Facilities Cost In Gabon
The cost of establishing and maintaining vivarium and animal research facilities in Gabon is influenced by a multitude of factors, leading to a broad price range. These factors include the scale and complexity of the facility, the types of animals being housed, the required level of containment and biosecurity, specialized equipment needs, infrastructure development, and ongoing operational expenses. Due to the developing nature of advanced research infrastructure in Gabon, many specialized components may need to be imported, significantly impacting costs. Local labor costs, availability of building materials, and regulatory compliance also play a crucial role. A "bare-bones" basic setup for small-scale research with common laboratory animals would be significantly less expensive than a state-of-the-art, BSL-3 compliant facility designed for handling primates or genetically modified organisms. It is essential to conduct a detailed feasibility study and consult with specialized suppliers and construction firms with experience in African contexts to obtain accurate cost projections.
| Facility Type/Scale | Estimated Initial Setup Cost (XAF) | Estimated Annual Operational Cost (XAF) | Notes |
|---|---|---|---|
| Basic Laboratory Animal Housing (e.g., rodents, small invertebrates, for educational purposes) | 5,000,000 - 25,000,000 | 1,000,000 - 5,000,000 | Minimal biosecurity, standard caging, basic environmental controls. |
| Small-to-Medium Research Vivarium (e.g., for academic or public health research with common lab animals) | 25,000,000 - 100,000,000 | 5,000,000 - 20,000,000 | Enhanced biosecurity, HEPA filtration, controlled lighting, specialized waste disposal, moderate equipment. |
| Advanced Research Facility (e.g., for biomedical research, handling non-human primates, higher biosafety levels) | 100,000,000 - 500,000,000+ | 20,000,000 - 100,000,000+ | High containment (e.g., BSL-2 or BSL-3), advanced HVAC with redundancy, specialized animal handling suites, sophisticated monitoring, imported equipment. |
| Specialized Containment Facility (e.g., for emerging infectious diseases, high-risk pathogens) | 500,000,000 - 2,000,000,000+ | 100,000,000 - 500,000,000+ | Requires international expertise for design and construction, rigorous safety protocols, specialized decontamination systems. |
Key Pricing Factors for Vivarium & Animal Research Facilities in Gabon
- Facility Size and Design Complexity
- Animal Species and Housing Requirements
- Biosecurity and Containment Levels (BSL)
- Specialized Equipment (e.g., caging systems, HVAC, sterilizers, imaging devices)
- Infrastructure and Utilities (water, electricity, waste management)
- Construction Materials and Labor Costs (local vs. imported)
- Regulatory Compliance and Permitting
- Staffing and Training
- Consumables and Animal Feed
- Maintenance and Operational Expenses
Affordable Vivarium & Animal Research Facilities Options
Establishing or upgrading vivarium and animal research facilities can be a significant investment. Fortunately, there are numerous affordable options and cost-saving strategies available to researchers and institutions. This document outlines various approaches to minimize expenses while ensuring high-quality, functional, and compliant research environments. We will explore value bundles that offer comprehensive solutions at discounted rates and detail practical cost-saving strategies applicable at different stages of facility planning, construction, and operation.
| Value Bundle Type | Components Often Included | Potential Cost Savings | Ideal For |
|---|---|---|---|
| Entry-Level Research Package | Basic caging systems, standard ventilation, essential environmental monitoring (temperature, humidity), basic lighting, foundational lab benches. | 20-30% off à la carte pricing. Reduced planning and procurement time. | Start-up labs, smaller research groups, pilot studies, budget-conscious institutions. |
| Integrated Environmental Control Bundle | Advanced HEPA filtration, dedicated air handling units (AHUs), precise temperature and humidity control systems, integrated alarm systems, centralized monitoring software. | 15-25% off individual component pricing. Simplified installation and commissioning. | Facilities requiring stringent environmental control for sensitive species, high-density housing, or specific experimental conditions. |
| Modular Vivarium Suite | Prefabricated rooms or sections with pre-installed caging, ventilation, lighting, and basic plumbing. Often includes integrated access control. | 10-20% reduction in construction timelines and labor costs. Predictable pricing. | Institutions needing rapid expansion or upgrades, those with limited in-house construction expertise, or for temporary facilities. |
| Smart Facility Management Bundle | Environmental monitoring sensors, automated lighting and temperature adjustments, data logging and reporting software, remote access capabilities, potential integration with building management systems (BMS). | 5-15% off hardware and software. Reduced operational costs through energy efficiency and optimized staffing. | Facilities focused on maximizing efficiency, reducing energy consumption, and enabling remote oversight. |
| Pre-Owned Equipment & Refurbishment Package | Certified pre-owned caging, racks, autoclaves, biosafety cabinets, and other major equipment. Often includes warranties and refurbishment services. | 40-60% savings compared to new equipment. Faster availability of critical components. | Institutions with very tight budgets, those needing to quickly replace aging equipment, or for non-critical applications. |
Key Considerations for Affordable Vivarium & Animal Research Facilities
- Defining Project Scope and Needs: Clearly identifying essential requirements before seeking solutions prevents overspending on unnecessary features or capacity.
- Phased Implementation: Breaking down large projects into manageable phases allows for strategic budgeting and avoids upfront capital strain.
- Used Equipment and Infrastructure: Sourcing pre-owned, well-maintained vivarium components can yield substantial savings.
- Modular and Prefabricated Solutions: These offer faster installation and often a lower overall cost compared to traditional construction.
- Long-Term Maintenance and Energy Efficiency: Investing in durable, energy-efficient equipment upfront can lead to significant operational cost reductions over time.
- Collaboration and Shared Resources: Exploring partnerships with other institutions for shared facilities or equipment can distribute costs.
- Technology Integration: Leveraging smart technologies for monitoring and automation can optimize resource utilization and reduce staffing needs.
Verified Providers In Gabon
Finding reliable and accredited healthcare providers is paramount for ensuring quality medical care, especially when navigating a foreign healthcare system. In Gabon, Franance Health stands out as a leading organization that rigorously vets and certifies medical professionals and facilities. Their commitment to stringent credentialing processes guarantees that patients have access to the best possible care, offering peace of mind and superior health outcomes. This introduction explores what makes Franance Health credentials a benchmark for excellence in Gabon's healthcare landscape.
| Credential Type | Key Aspects Verified | Patient Benefit |
|---|---|---|
| Medical Doctor Certification | Specialty, Board Certifications, Clinical Experience, Continuing Education | Access to highly qualified specialists, accurate diagnosis, effective treatment plans |
| Healthcare Facility Accreditation | Infrastructure, Equipment, Staff Qualifications, Patient Safety Protocols, Infection Control | Safe and well-equipped medical environments, adherence to international safety standards |
| Specialized Service Provider Verification | Specific training, experience in niche medical areas (e.g., dentistry, physiotherapy, mental health) | Access to specialized care for complex or unique medical needs |
| Emergency Medical Services Certification | Paramedic training, ambulance equipment, response times, protocols | Reliable and efficient emergency medical response |
Why Franance Health Credentials Represent the Best Choice in Gabon:
- Rigorous Vetting Process: Franance Health employs a comprehensive and multi-layered evaluation system that goes beyond standard licensing. This includes scrutinizing educational backgrounds, professional experience, specialized training, and adherence to ethical standards.
- Commitment to Quality Standards: Certified providers by Franance Health have demonstrated a consistent commitment to maintaining the highest standards of medical practice, patient safety, and service quality. This ensures a higher level of care and a more positive patient experience.
- Enhanced Patient Trust and Confidence: A Franance Health certification acts as a seal of approval, providing patients with a reliable indicator of a provider's competence and trustworthiness. This significantly reduces the anxiety associated with seeking medical attention.
- Access to Specialized Expertise: The certification process often identifies and validates providers with specialized skills and knowledge, ensuring that patients can find the right medical professional for their specific health needs.
- Continuous Professional Development: Franance Health encourages and often requires ongoing education and professional development for its certified providers, ensuring they remain up-to-date with the latest medical advancements and best practices.
- Streamlined Access to Care: For expatriates and visitors, Franance Health credentials can simplify the process of finding reputable healthcare, often facilitating direct communication and coordination with international insurance providers.
- Promoting Healthcare Excellence: By setting a high bar for accreditation, Franance Health actively contributes to the overall improvement and modernization of Gabon's healthcare sector, benefiting both local and international patients.
Scope Of Work For Vivarium & Animal Research Facilities
This Scope of Work (SOW) outlines the technical deliverables and standard specifications for the design, construction, and commissioning of a new Vivarium and Animal Research Facilities. The project aims to provide state-of-the-art, compliant, and efficient spaces to support a range of animal research activities. The SOW covers all phases from preliminary design through to operational readiness.
| Phase | Key Deliverables | Associated Standard Specifications/Guidelines |
|---|---|---|
| Conceptual Design & Feasibility Studies | Programmatic Requirements Document (PRD), Site Analysis Report, Preliminary Budget, Stakeholder Consultation Minutes, Initial Risk Assessment | AAALAC International (Guide for the Care and Use of Laboratory Animals), NIH Guidelines, Local Building Codes, Institutional Animal Care and Use Committee (IACUC) Regulations |
| Schematic Design (SD) | Schematic Design Report (including floor plans, elevations, sections), Outline Specifications, Updated Cost Estimate, Major Equipment List, HVAC Load Calculations (preliminary) | AAALAC International (Guide), NIH Guidelines, ASHRAE Standards (e.g., 170 for Ventilation of Health Care Facilities), NSF/ANSI Standards (relevant for biosafety cabinets), Building Performance Standards |
| Design Development (DD) | Detailed Floor Plans, Reflected Ceiling Plans, Mechanical, Electrical, Plumbing (MEP) Drawings, Structural Drawings, Material & Finish Schedules, Updated Specifications, Detailed Equipment Specifications, Integrated Pest Management Plan, Waste Management Plan | AAALAC International (Guide), NIH Guidelines, ASHRAE Standards, NFPA Codes (Fire Safety), UL Standards, Material Safety Data Sheets (MSDS/SDS), Energy Codes (e.g., IECC) |
| Construction Documents (CD) | Complete Set of Construction Drawings, Project Manual (including detailed specifications), Bid Forms, Construction Schedule (preliminary) | All applicable codes and standards from previous phases, plus specific construction industry standards (e.g., CSI MasterFormat for specifications) |
| Bidding & Negotiation | Addenda to Construction Documents, Bid Analysis Report, Contractor Qualification Reports, Recommended Award | Procurement regulations, contract law |
| Construction Administration | Submittal Reviews, RFI Responses, Site Visit Reports, Change Order Proposals & Processing, Progress Payment Recommendations, Punch Lists | Construction Management best practices, contract requirements |
| Commissioning & Handover | Commissioning Plan, Pre-functional Checklists, Functional Performance Tests (FPTs) for all systems (HVAC, electrical, plumbing, security, life support), Final Commissioning Report, O&M Manuals, As-Built Drawings, Training for Facility Staff, Certificate of Occupancy | ASHRAE Guideline 40 (General Principles of Commissioning), NEBB Standards (National Environmental Balancing Bureau), SMACNA Standards (Sheet Metal and Air Conditioning Contractors' National Association), Manufacturer's Installation & Operation Manuals |
| Post-Occupancy Evaluation | Performance Monitoring Report, User Feedback Survey, Lessons Learned Document | Continuous improvement methodologies, operational efficiency metrics |
Key Project Phases and Deliverables
- Phase 1: Conceptual Design & Feasibility Studies
- Phase 2: Schematic Design (SD)
- Phase 3: Design Development (DD)
- Phase 4: Construction Documents (CD)
- Phase 5: Bidding & Negotiation
- Phase 6: Construction Administration
- Phase 7: Commissioning & Handover
- Phase 8: Post-Occupancy Evaluation
Service Level Agreement For Vivarium & Animal Research Facilities
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Vivarium and Animal Research Facilities. It is designed to ensure the reliable operation of critical research infrastructure and the welfare of the animals housed within.
| System/Service | Priority Level | Response Time (Max) | Resolution Time (Target) | Uptime Guarantee |
|---|---|---|---|---|
| HVAC (Temperature/Humidity Control) | Critical | 15 minutes | 4 hours | 99.9% |
| Water Purification Systems | Critical | 30 minutes | 6 hours | 99.8% |
| Automated Feeding Systems | High | 1 hour | 8 hours | 99.5% |
| Environmental Monitoring (CO2, O2, etc.) | Critical | 15 minutes | 2 hours | 99.9% |
| Security Access Systems | Critical | 30 minutes | 3 hours | 99.9% |
| General Vivarium Maintenance (non-critical) | Medium | 4 business hours | 2 business days | 99.0% |
| Research Equipment Support (non-emergency) | Low | 8 business hours | 5 business days | N/A |
Key Definitions
- Critical System: Any system essential for animal welfare or research continuity, including but not limited to, HVAC systems, water purification, automated feeding systems, environmental monitoring, and security access.
- Service Interruption: Any period during which a Critical System is not functioning according to its specifications, impacting animal welfare or research operations.
- Response Time: The maximum time allowed for the Facilities Management team to acknowledge and begin working on a reported issue.
- Resolution Time: The maximum time allowed to restore a Critical System to operational status.
- Uptime Guarantee: The minimum percentage of time a Critical System is expected to be operational.
Frequently Asked Questions
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